1

Access to credit allows poor people to take advantage of economic opportunities by reducing vulnerability and increasing earnings and saving, financial services allow poor household to make the transformation from every- day survival to planning for the future. Background and Purpose of the Study Micro finance offers poor people access to basic financial services such as loans, savings, money transfer services and micro insurance. People living in poverty, like an everyone else, need diverse range of financial services to run their business, build assets smooth consumption, and manage risk. Poor people usually address the need for financial services through a variety of financial relationship, mostly informal. Credit is available from informal moneylenders, but usually at very high cost of borrowers. Savings services are available to a variety of informal relationships like savings societies. But these tend to be erratic and somewhat insecure traditionally, banks have not considered poor people to be a viable market. Different type of financial services providers for poor people have emerged nongovernments organization (NGOs); cooperatives; community- based development Institutions like self-help groups and credit unions: commercial and state banks; insurance and credit card companies; telecommunications and where services: post offices; and other points of sale- offering new possibilities. As cited by Dell Amore (2004-2005) that finance is the key element of economic development, the good performance depends mostly in strategic management and managerial skill.

This study is related to present study because microfinance is a tool that helps poor individuals to cope up in poverty. Scofield (2008) says that few corners of the world are untouched by microfinance. After 30 years, microfinance has grown into one of the most successful and sustainable approaches to international development. The course will de-mystify many of the misconceptions of microfinance by providing an overview of the microfinance industry and current stakeholders. The origin and future trends of microfinance will also be studied to understand the role of microfinance in the broader development context. This study is related to the present study because microfinance is one of the successful and sustainable businesses in terms of making the lending process easy for those people who needed money. Amartya Sen (1998) sited that the microfinance movement is bringing hope, prosperity, and progress to many of the poorest people in the world. It is necessary to use Critical economic reasoning to understand why the movement is such a success and how its exact achievements can be assessed and scrutinized. This study is related to the present study because micro financer fined out that the micro financing business bringing home prosperity and hope, because they help poor people not just by lending them money but also to let them put up their own business. Scott says Microfinance is built upon a simple idea. The best way to help the poor in countries like India is to give to lend them the capital to help themselves. This study is related to present study since microfinance is the key element of economic development because they give chances and hope to those people, to start a business in which it will help them to improve their lives.

Schreiner and Colombet (2001) define microfinance as the attempt to improve access to small deposits and small loans for poor households neglected by banks. Therefore, microfinance involves the provision of financial services such as savings, loans and insurance to poor people living in both urban and rural settings who are unable to obtain such services from the formal financial sector. This study is related to the present study because micro finance can help poor people in their living. The Task Force on Supportive Policy and Regulatory Framework for MicroFinance constituted by NABARD (National Bank for Agriculture & Rural Development) defines micro-finance as the provision of thrift, saving, credit and financial services and products of very small amounts to the poor in rural, semi-urban and urban areas for enabling them to raise their income levels and improve their standard of living. The emphasis of support under micro-finance is on the poor in pre-micro-enterprise stage for building up their capabilities to handle larger resources. This perception is quite significant, keeping in view the limitations of any approach of micro-enterprise development to help the poorest of the poor for self-employment (Awasthi, 1994 & 1996). Littlefield Murduch and Hashemi (2003) state that micro finance is a critical contextual factor with strong impact on the achievements. Micro finance is unique among the development interventions: it can deliver social benefits on the ongoing, permanent basis and on the large scale referring to various case studies, the show how micro finance has played role in eradicating poverty, promoting education, improving health and empowering women. This study is related to the present study because micro finance can really help poor

people, but not necessary the poorest but the poor individual in order for them to escape in poverty. Otero (1999) states that micro finance creates access to productive capital for the poor, which together with human capital, addressed through education and training, social capital, achieved through local organization building, enables people to move out in poverty. By providing material, capital to participate in the economy and society. This study is related to the present study because micro finance because it helps other people who is suffering from poverty and it is their access to go beyond productivity. The purpose of this study is to measure the extent of services offered by Micro Financing business in Rodriguez, Rizal. The researchers chose the above selected studies because they want to adapt to the culture or environment of the Micro Financing.

Theoretical Framework CAPM (Capital Asset Pricing Model). Fundamental to finance theory the CAPM model of William Sharpe (1964) tries to explain the relationship between risk and return on an investment. This risk incorporates both systematic/unsystematic risks. Systematic risk is the risk factor common to the whole economy and risk associated with investments in general which is non diversifiable. Unsystematic risk is the risk that is specific to an industry or firm. Examples of unsystematic risk include losses caused by labor problems, nationalization of assets, or weather conditions. This type of risk can be reduced by assembling a portfolio with significant diversification so that a single event affects only a limited number of the assets. Unsystematic risk is also called the diversifiable risk or residual risk. The risk that is unique to a company such as a strike, the outcome of unfavorable litigation, or a natural catastrophe that can be eliminated through diversification, only systematic risk is compensated for the investor. This theory is related to the present study because it both discussed the risk and return of micro financing business in which the future lenders will know what are the risks that they may encounter when they enter into a micro financing business.

Conceptual Framework The statement serves as the framework of assessment on the Extent of Services Offered by Micro Financing Business as perceived by the respondents in Rodriguez, Rizal. The input includes the profile of the respondents in terms of micro financing business as to Length of Operation, Estimated Monthly Income, Initial Capital Invested and the Lenders or Borrowers as to Age, Sex, Monthly Family Income and the extent of services offered by micro financing business in terms of lending money and Borrowing Money. The process includes the Personal Interview, Administering of Questionnaire Checklist, and Application of Appropriate Statistical Treatment, Analyzation and Interpretation of Data. The output includes the determined Extent of Services Offered by Micro Financing Business. The feedback explains the Extent of Services by Micro Financing Business in Rodriguez, Rizal to the profile of the respondents.

Input
1. Profile of respondents in terms of; 1.1. Micro Financing business; 1.1.1. Length of operation 1.1.2. Estimated monthly income 1.1.3. Initial capital investment 1.2. Lender and borrower 1.2.1. Age 1.2.2. Sex 1.2.3. Monthly Family Income Perception of the respondents on the extent of services offered by micro financing in Rodriguez, Rizal as perceived by micro financing business owners and the lenders in terms of; 2.1 Lending money 2.2 Borrowing money

2.

Process
Personal Interview, Administering of Questionnaire Checklist, Application of Appropriate Statistical Treatment Analyzation and Interpretation of Data

Output
Extent of Services Offered by Micro Financing Business in Rodriguez Rizal was determined.

Figure 1. A CONCEPTUAL MODEL ON THE EXTENT OF SERVICES OFFERED BY MICRO FINANCING BUSINESS IN RODRIGUEZ, RIZAL

Statement of the Problem The main purpose of the study is to determine the extent of services offered by micro financing business as perceived by the Micro Financer and Lenders. Specifically, it seeks to answer the following questions: 1. What is the profile of respondents in terms of: 1.1 Micro Financing Business 1.1.1 1.1.2 1.1.3 Length of operation; Monthly income; and Initial capital invested?

1.2 Lender and Borrower 1.2.1 1.2.2 1.2.3 Age; Sex; and Monthly family income?

2. What is the extent of services offered by micro financing business in Rodriguez, Rizal as perceived by micro financing business owners and the lenders in terms of? 2.1 Lending money; and 2.2 Borrowing money? 3. Does the perceived extent of services offered by micro financing differ as perceived by the owner and the lender?

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Hypothesis There is no significant difference between the perceived extents of services offered by micro financing business in Rodriguez, Rizal when they are grouped according to their profile. Significance of the Study This study will be a great help to the following: Micro-Insurance. Individuals living in developing nations have more risks and uncertainties in their lives. Business owners. They can gain access in gaining additional capital for their business. Students. It gives them the information that might help them to understand what micro financing firm is all about. Marketing Students. They will be able to know that micro financing business is one of the businesses that they can establish. Present Researchers. It gives them the information and ideas that will help them when they put up their own micro financing firm. Future Micro Financers. They will able to know what are the advantages and disadvantages when entering into this kind of business. Future Lenders/ Borrowers. They will able to know the advantages and disadvantages of borrowing capital for their business from micro financing business. Future Researchers. They will be able to use this thesis as their reference if their topic is same with us.

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Scope and Limitation The study determined the extent of services offered by micro financing business as perceived by micro financer or lenders and their borrowers. The researchers utilize the questionnaire checklist as a main tool in gathering data. The respondents was the three (3) micro financer or lender namely, Most Holy Rosary Credit Cooperative, Future Mother Heart Multi-Purpose Cooperative, Seor De Burgos Multi-Purpose Cooperative. The study was conducted in Rodriguez, Rizal. Definition of Terms For further understanding and clarification of the study the following terms or words were operationally and conceptually defined. Borrower. People who lend money with the intent of returning it. Capital. Property used in the business of a firm or corporation. Collateral. Pertaining to property, stocks or bonds, deposited as security additional to ones personal obligation. Credit. Transfer of property on promise of future payment. Credit Services. Enable the use of anticipated income for present investment on consumption. Deposit. To pay money into a bank or other financial institution. Insurance. Defined as the equitable transfer of the risk of a loss, from one entity to another, in exchange for a premium, and can be thought of as a guaranteed small loss to prevent a large, possibly devastating loss. Interest. Payment for the used of money, or money so paid; an agreed or statutory compensation accruing to a creditor during the time that a loan or debt remains unpaid.

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Investment. The placing of money, capital, or other resources to gain a profit, as an interest. Lenders. People who will borrow capital to put into their business Loan. The act of lending. Microcredit. Is the extension of very small loans (microloans) to the unemployed, to poor entrepreneurs and to others living in poverty. Microfinance. Refers to small scale financial services for both credit and deposits that are provided to people. Money. Is anything that is generally accepted as payment for goods and services and repayment of debts. Pensions. Which allow a lump sum to be enjoyed as a specified and generally distant date in future in exchange for a series of savings made now. Risk. Is a concept that denotes the precise probability of specific eventualities. Savings. Is the sum of money not expended for future use. Savings services. Permit people to store excess liquidity for future use and to obtain returns on their assets

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meaning White Mountain. The town lies at foot of the Sierra Madre Mountain. The Municipality of Montalban is situated at the periphery of Metropolitan Manila. It is the biggest municipalities in Rizal in terms of land area one-third f its area is alienable lands while the rest is forest watershed reserve. More than half of the area consists of hilly and mountainous areas suitable only for three crops, pasture and greasing and wildlife. Its economy largely based on agricultural and rock quarrying typical of proindustrial towns. Social facilities and services can compare favorably with other towns of Rizal. Peace and order are well kept. Through the years, Montalban has been noted as a resort town. The heavy volume of weekend excursionist and the number of vacation houses are evidences of its resort character. Out of town people flock to Marikina Damsite at Wawa, San Rafael. The popularity of the area can be traced to its accessibility to the Metropolitan area. The municipality of Montalban is located in the Northernmost part of Rizal Province. It has 11 Barangays namely Puray, Mascap, San Rafael, Balite, Geronimo, San Jose, Manggahan, Rosario, Burgos, San Isidro, and Macabud. Subject of the Study The subject of the study was the Micro Financing Businesses in Rodriguez, Rizal namely Most Holy Rosary Credit Cooperative, Future Mother Heart Multi-Purpose Cooperative, Seor De Burgos Multi-Purpose Cooperative and their borrowers. The Micro Financing Business is those businesses who lend money to their members in which it could help them to build their own business or to continue their business through the money that the micro Financing businesses lend to them.

15

The Borrowers or the members of the micro financing business who borrow money to support or sustain the financial aspect of their business especially their capital. Data Gathering Instruments In gathering data, questionnaire-checklist was the main source of the information. The questionnaire consisted of four parts: first showed the letter to the respondents second is the profile of respondents and the profile of the business and third show the extent of services offered by micro financing business in Rodriguez, Rizal. Procedure of the Study The researchers first formulated the title, which was presented and approved by the research instructor. The statement of the problem was also formulated with four questions. The researchers made a letter of request for permission from the Dean in conducting the study. Then the researchers submitted the chapter 1 before preliminary examination. Moreover, the professor checked the different parts made by the researchers. The researchers integrated all the corrections. The researchers made all the editing and after that they continued writing chapters 1 and 2. After that the researchers prepared themselves for the pre-oral defense. After the pre-oral defense the researchers edited all the corrections given by the panel. Then the researchers distributed the questionnaire to their respondents and then the researchers brought it to the statistic center for the tallying of data. Few weeks after the researchers finally got the result of the tallied data and started to interpret them with the help of their adviser. After that the researchers completed the whole thesis from chapters 1 to 4 and they furnished all the needed data in order to complete all the undergraduate thesis requirements. Then the researchers prepared themselves for their final

16

defense and reviewed all the possible questions to be asked by the panels. After the defense the researchers started to correct all the errors on the data and started to finish all the data needed for the under-graduate thesis. Statistical Treatment The data from the retrieved questionnaire were tallied, tabulated and statistically treated using appropriate statistical treatment. For specific problem number 1, the frequency percentage distribution and ranking was used. For specific problem number 2, to measure the Extent of Services Offered by Micro Financing Business in Rodriguez, Rizal the weighted mean was utilized. Scale Interval 4.21-5.00 3.21-4.20 2.61-3.60 1.81-2.60 1.00-1.80 Scale 5 4 3 2 1 Verbal Interpretation Very Much Agree Much Agree Agree Disagree Very much Disagree

For specific problem number 3, to determined the significant difference of the perceive Extent of Services Offered by Micro Financing Business when they are grouped according to their profile T-test will was used.

B.E.S Vulcanizing shop

17

C.T.F.C.A.

Edros Junk Shop

S.D.B. Coop INC

RBM H. VILL M.H.R Coop

BPI F.M.H. Coop Mercury

Montalban Town Center

J u l i e s

San Jose market

Legend:
Future Mother Heart Cooperative Most Holy Rosary Cooperative

Senior De Burgos Cooperative

Figure 2. Vicinity Map of the Micro Financing Business in Rodriguez, Rizal

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or 4 percent. The data imply that as the age gets older the needs also get bigger. Hence, many borrowers belong to the highest age bracket.

Table 2 presents the frequency, percentage and rank distribution of the respondents in terms of Sex. Table 2 Frequency and Percentage Distribution of the Respondents in Terms of Sex Sex Male Female Total Frequency (f) 107 168 275 Percentage (%) 39.91 61.09 100

Table 2 shows that majority of the respondents are females with frequency of 168 or 61.09 percent while males are 107 or 39.91 percent. The data imply that females are braver than males when comes to borrowing of money.

Table 3 presents the Frequency, Percentage and Rank Distribution of the respondents in terms of Monthly Income.

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Table 3 Frequency, Percentage and Ranking Distribution of the Respondents in Terms of Monthly Income Monthly Income (in thousand) 17 and above 14-16 11-13 8-10 5-7 4 below Total Frequency (f) 11 37 67 58 50 52 275 Percentage (%) 4 13.45 24.36 21.09 18.18 18.91 100 Rank (R) 6 5 1 2 4 3

Table 3 shows that 67 or 24.36 percent earning range from 11 to 13 thousand monthly; 58 or 21.09 percent earn from 8 to 10 thousand; 52 or 18.91 percent earn 4 thousand below or 18.91 per earn 5 thousand to 7 thousand; 37 or 13.41 percent earn 14 thousand to 16 thousand. There are only 11 or 4 percent who have the highest earning of 17 thousand and above. The data imply that the most borrowers are low income individuals whose salaries are not enough to augment their needs. Extent of Services Offered by Micro financing Business as perceived by lenders in terms of lending and borrowing money. Table 4 presents the Computed weighted Mean, Verbal Interpretation and Ranking of the Extent of the Services Offered by Micro Financing Business as Perceived by Lenders in Terms of Lending Money. Table 4 Computed Mean, Verbal Interpretation and Ranking Distribution of the Respondents in Terms of Lending Money

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Lending Money

Mean (x)

Verbal Interpretation (VI)

Rank (R)

1. It helps the poor community to find ways for new business opportunity 2. It provides profitable basis at low transaction cost 3. It triggers a process toward broadening and deepening or rural financial market. 4. It supports womens economic participation and it helps to empower women. 5. It supports or sustains delivery to a significant and growing number of poor clients. Average Mean Legend: MA-Much Agree

3.56 3.28 3.28

MA MA MA

2 3.5 3-5

4.01

MA

3.12

3.45 A-Agree

MA

Table 4 reveals the positive outlook of businessmen to Micro Financing. Hence, all the services in terms of lending are verbally interpreted much agree. It supports womens economic participation and it helps to empower women gets the highest rank among them with a mean of 4.1 while It supports or sustains delivery to a significant and growing number of poor clients has the least mean of 3.12 verbally interpreted agree. The data imply that micro financing is responsive to the needs of its borrowers.

Table 5 presents the Computed Weighted Mean, Verbal Interpretation and Ranking Distribution in Terms of Borrowing Money. Table 5

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Computed Mean, Verbal Interpretation and Ranking Distribution of the Respondents in Terms of Borrowing Money. Borrowing Money 1. It strengthens the social and human capital of the poor 2. It teaches the poor to have the innate ability and creativity to work themselves out of poverty. 3. It helps to lessen the burden of the borrowers as to their capital needs. 4. It gives simple procedures for reviewing and approving loan applications. 5. It helps the borrower to build wealth and exit from poverty. Average Mean Legend: MA-Much Agree Mean (x) 3.26 3.15 3.18 Verbal interpretation (VI) MA A A Rank (R) 3 5 4

3.45 4.12 3.43 A-Agree

MA MA MA

2 1

Table 5 reveals that among the services It helps the borrower to build wealth and exit from poverty ranks the highest with a mean of 4.12 verbally interpreted much agree while It teaches the poor to have the innate ability and creativity to work themselves out of poverty ranks the least with a mean of 3.15 verbally interpreted agree. The data imply the positive outlook of borrowers to micro financing. They believe that they could be their way of exiting themselves from the bondage of poverty. Table 6 presents the Computed weighted mean, Verbal Interpretation and Ranking Distribution in terms of lending money as perceived by the business owners.

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Table 6 Computed Mean, Verbal Interpretation and Ranking Distribution in Terms of Lending Money as Perceived by the Business Owners. Lending Money 1. It helps the poor community to find ways for new business opportunity 2. It provides profitable basis at low transaction cost 3. It triggers a process toward broadening and deepening or rural financial market. 4. It supports womens economic participation and it helps to empower women. 5. It supports or sustains delivery to a significant and growing number of poor clients. Average Mean Legend: MA-Much Agree Mean (x) 3.06 Verbal Interpretation (VI) A Rank (R) 5

3.28 3.41

A MA

3 1

3.29

3.12

3.23 A-Agree

It can be gleaned on the table the dominating verbal interpretation of agree to the items presented under lending money. Only It triggers a process toward broadening and deepening or rural financial market has the highest mean of 3.41 verbally interpreted much agree. The data imply the average look of owners to their business meaning they have balance way of managing their business. Table 7 presents the Computed weighted mean, Verbal Interpretation and Ranking Distribution in terms of borrowing money as perceived by the business owners. Table 7

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Computed Mean, Verbal Interpretation and Ranking Distribution in Terms of Borrowing Money as Perceived by the Business Owners. Borrowing Money 1. It strengthens the social and human capital of the poor 2. It teaches the poor to have the innate ability and creativity to work themselves out of poverty. 3. It helps to lessen the burden of the borrowers as to their capital needs. 4. It gives simple procedures for reviewing and approving loan applications. 5. It helps the borrower to build wealth and exit from poverty. Average Mean Legend: MA-Much Agree Mean (x) 3.26 3.15 3.18 3.15 3.34 3.22 A-Agree Verbal interpretation (VI) A A A A A A Rank (R) 2 4.5 3 4.5 1

Table 7 shows the consistent verbal interpretation of Agree all throughout the table. The highest among them is It helps the borrower to build wealth and exit from poverty with a mean of 3.34 while both It teaches the poor to have the innate ability and creativity to work themselves out of poverty and It gives simple procedures for reviewing and approving loan applications have the least mean of 3.15. It implies that businessmen mean ___ in their business. Otherwise, their business will collapse.

Significant Difference between the perceived Extent of Services Offered by Micro Financing Business when they are grouped according to their profile. Table 8 presents the Computed t-test on the Extent of Services Offered by Micro Financing Business as perceived by lenders and Business owners.

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Table 8 Computed t-test on the Extent of Services Offered by Micro Financing Business as Perceived by Lenders and Business Owners. Variables x df Sdx t-value p-value Ho at .05 Verbal Interpretation

Lenders

3.44 9 0.055 3.978 0.000 Rejected Significant

Business/Owners

3.22

Table 8 reveals that the computed t-value was 3.978. The null hypothesis was rejected at .05 which shows that there is significant difference between the perceived extent of the services offered by Micro Financing Business. This implies that the perception of the borrowers and the lenders differ significantly.

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offered by Micro financing in Rodriguez, Rizal when they are grouped according to their profile. Conclusions Guided by the findings of the study the researchers presented the following conclusions: 1. As the age gets older the needs also get bigger. Females are braver than

males when it comes to borrowing of money. Practically, most borrowers are low income earners. They are prompted to borrow to augment their daily needs. 2. Micro Financing is responsive to the needs of its borrowers. Borrowers

believe that borrowing from micro Financing can help them free themselves from bondage of poverty. 3. Owners and Lenders differ to their perception to the extent of services

offered by Micro Financing.

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Recommendations Based on the findings and conclusions presented the following recommendations are hereby given:
1.

For the Micro Finance Business. It can continue engaging in this kind business to continuously help the community.

2.

For the Student and Researchers. They should know the advantages and disadvantages of using borrowed capital before engaging into any kind of business.

3.

For the Lenders or Borrowers. They should be responsible enough in using borrowed money. Hence, they should be careful in investing it to business.

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REFERENCES A. BOOKS Eicher, Carl K and John M. Staatz., International Agricultural Development (Edition: 3, illustrated, revised Published by JHU Press, 1998) The American Heritage Dictionary based on the new 2nd College Edition (A Laurel Book Published by Dell Publishing a division of Bantam Doubleday Dell Publishing Group, Inc. 666 Fifth Avenue New York, New York ,10103) B. UNPUBLISHED THESIS Ancog, Anna Liza O., et al., Effects of Merit Rating to the Efficiency of Employees: An Assessment (March 2005) Arroyo, Nestor I., et al., Effectiveness of Secretaries Personality in the Personality in the Performance of Their Job (March 2009) Evangelista, Ronalyn L., et al., Difficulties Encountered By Tactical Officers in Introducing Micro Finance (March 2005) C. INTERNET http://www.kiva.org http://books.google.com http://www.google.com http://www.globalenvision.org http://communitywikipedia.org www.intuit.com

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APPENDIX B.1 LETTER OF REQUEST FOR THE ADVISER MRS. MARICEL V. MANIAOL Head, School of Business Madam: We have the honor to request your good office for the appointment of Mr. Bryan DR. Acoba as Adviser for our undergraduate thesis entitled EXTENT OF SERVICES OFFERED BY MICRO FINANCING BUSINESS IN RODRIGUEZ, RIZAL. We shall be grateful for your kind approval. Thank you very much. Respectfully yours, (SGD) Guanlao Genalyn S. (SGD) Hernandez Ma. Jessica J. (SGD) Vallar Maria Cristina M. (SGD) Villanueva Ronald M. Accepted by: (SGD) Mr. Bryan DR. Acoba Adviser

Noted by: (SGD)MARICEL V. MANIAOL, MBA Dean, School of Business

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APPENDIX B.2 LETTER OF REQUEST FOR THE ENGLISH CRITIC MRS. MARICEL V. MANIAOL Head, School of Business Madam: We have the honor to request your good office for the appointment of Mr. Ferdinand C. Gimeno as English Critic for our undergraduate thesis entitled EXTENT OF SERVICES OFFERED BY MICRO FINANCING BUSINESS IN RODRIGUEZ, RIZAL. We shall be grateful for your kind approval. Thank you very much. Respectfully yours, (SGD)Guanlao Genalyn S. (SGD)Hernandez Ma. Jessica J. (SGD)Vallar Maria Cristina M. (SGD)Villanueva Ronald M. Accepted by: (SGD) Mr. Bryan DR. Acoba Adviser

Noted by: (SGD) MARICEL V. MANIAOL, MBA Dean, School of Business

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APPENDIX B.3 LETTER OF REQUEST FOR THE STATISTICIAN MRS. MARICEL V. MANIAOL Head, School of Business Madam: We have the honor to request your good office for the appointment of Ms. Grace Antonio as Statistician for our undergraduate thesis entitled EXTENT OF SERVICES OFFERED BY MICRO FINANCING BUSINESS IN RODRIGUEZ, RIZAL. We shall be grateful for your kind approval. Thank you very much. Respectfully yours, (SGD)Guanlao Genalyn S. (SGD)Hernandez Ma. Jessica J. (SGD)Vallar Maria Cristina M. (SGD)Villanueva Ronald M. Accepted by: (SGD)Mr. Bryan DR. Acoba Adviser

Noted by: (SGD)MARICEL V. MANIAOL, MBA Dean, School of Business

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APPENDIX D.4 LETTER OF REQUEST FOR THE CHAIRMAN MRS. MARICEL V. MANIAOL Head, School of Business Madam: We have the honor to request your good office for the appointment of Mr. Hector R. Rubiales II as Adviser for our undergraduate thesis entitled EXTENT OF SERVICES OFFERED BY MICRO FINANCING BUSINESS IN RODRIGUEZ, RIZAL. We shall be grateful for your kind approval. Thank you very much. Respectfully yours, (SGD)Guanlao Genalyn S. (SGD)Hernandez Ma. Jessica J. (SGD)Vallar Maria Cristina M. (SGD)Villanueva Ronald M. Accepted by: (SGD)Mr. Bryan DR. Acoba Adviser Noted by: (SGD)MARICEL V. MANIAOL, MBA Dean, School of Business

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APPENDIX C1 Letter of Request to Gather Data and Conduct Study MRS MARICEL V MANIAOL Dean, School of Business This Campus Madame: The undersigned are presently conducting their Undergraduate thesis entitled, EXTENT OF SREVICES OFFERED BY MICRO FINANCING BUSINESS IN RODRIGUEZ, RIZAL. In connection with this, we are asking permission from your good office to allow us to gather data and conduct study for the fulfillment of our requirements in our Undergraduate Thesis Writing. Thank you very much. Respectfully Yours, (SGD)Guanlao Genalyn S. (SGD)Hernandez Ma. Jessica J. (SGD)Vallar Maria Cristina M. (SGD)Villanueva Ronald M. Accepted by: (SGD)Mr. Bryan DR. Acoba Adviser Noted by: (SGD)MARICEL V. MANIAOL, MBA Dean, School of Business

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APPENDIX C2 Sample Questionnaires

EXTENT OF SERVICES OFFERED BY MICRO FINANCING BUSINESS IN RODRIGUEZ, RIZAL DIRECTION: Please put a check mark ( ) on the space provided in each item.

I.

PROFILE OF THE RESPONDENTS

Name: _______________________________________ (Optional) 1. Age 18 22 years old 23 27 years old 28 32 years old 33 37 years old 38 years old and above 2. Sex Male Female 3. Monthly Family Income ___________________

II.

Listed below are the extents of services offered by micro financing business in Rodriguez, Rizal. Kindly assess each factor according to your own point of view. Using the Likert scale below, please put a check mark ( ) on the space provided

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in each item. Scale 5 4 3 2 1 A. LENDING MONEY 5

1.

Verbal Interpretation Very much agree Much Agree Agree Partially Agree Disagree

It helps the poor community to find ways for new business opportunities.

2.

It provides profitable basis at low transaction cost.

3.

It triggers a process toward broadening and deepening of rural financial markets.

4.

It supports womens economic participation and it helps to empower women.

5.

It supports or sustains delivery to a significant and growing

38

number of poor clients.

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B. BORROWING MONEY 5 1. It strengthens the social and human capital of the poor.
2.

It teaches the poor to have the innate

ability and creativity to work themselves out of poverty.

3.

It helps to lessen the burden of the

borrowers as to their capital needs.

4.

It gives simple procedures for reviewing

and approving loan applications.

5.

It helps the borrowers to build

wealth and exit from poverty.

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EXTENT OF SERVICES OFFERED BY MICRO FINANCING BUSINESS IN RODRIGUEZ, RIZAL DIRECTION: I. Please put a check mark ( ) on the space provided in each item.

PROFILE OF THE BUSINESS Business Name: _____________________________________ (optional) 1. Length of operation ____________________________ 2. Estimated Monthly Income ______________________ 3. Initial Capital Invested __________________________

II.

Listed below are the extents of services offered by micro financing business in Rodriguez, Rizal. Kindly assess each factor according to your own point of view. Using the Likert scale below, please put a check mark ( ) on the space provided in each item. Scale 5 4 3 2 1 Verbal Interpretation Very much agree Much Agree Agree Partially Agree Disagree

42

A.

LENDING MONEY 5
1.

It helps the poor community to find ways for new business opportunities.

2.

It provides profitable basis at low Transaction cost.

3.

It triggers a process toward Broadening and deepening of rural Financial markets.

4.

It supports womens economic participation and it helps to empower women.

5.

It supports or sustains delivery to a significant and growing number of poor clients.

B.

BORROWING MONEY 5 4 3 2 1

1.

It strengthens the social and human capital of the poor.

2.

It teaches the poor to have the innate ability and creativity to work themselves out of poverty.

43 3.

It helps to lessen the burden of the

borrowers as to their capital needs.

4.

It gives simple procedures for reviewing

and approving loan applications.

5.

It helps the borrowers to build wealth and exit from poverty.

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Appendix D
EXTENT OF SERVICES OFFERED BY MICRO FINANCING

BUSINESS IN RODRIGUEZ, RIZAL

Dear Respondents, The undersigned are conducting their thesis entitle The Extent of Services Offered by Micro Financing Business in Rodriguez, Rizal. In this regard, we are humbly requesting that you accomplished the attached questionnaire to make this study more successful. We are optimistic that you will answer all the items completely and honestly. Rest assured that your answer will be treated with utmost confidentiality. Thank you very much and may our Almighty God bless you always.

Respectfully yours, (SGD)Guanlao Genalyn S. (SGD)Hernandez Ma. Jessica J. (SGD)Vallar Maria Cristina M. (SGD)Villanueva Ronald M. Accepted by: (SGD)Mr. Bryan DR. Acoba Adviser Noted by: (SGD)MARICEL V. MANIAOL, MBA Dean, School of Business

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CURRICULUM VITAE

PERSONAL DATA Name Address Date of Birth Fathers Name Mothers Name : : : : : Genalyn S. Guanlao 349 GSIS Burgos Montalban Rizal August 16, 1989 Genaro B. Guanlao Ramona Guanlao

EDUCATIONAL ATTAINMENT Tertiary : University of Rizal System Rodriguez, Rizal Bachelor of Science and Business Administration Marketing Secondary : Dumolog National High School April 2006 Primary : Burgos Elementary School April 2001 OJT : Toyota Marikina Service Station Brgy. Sto. Nino Marikina City 2009 (Summer)

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CURRICULUM VITAE

PERSONAL DATA Name Address Date of Birth Fathers Name Mothers Name : : : : : Maria Cristina M. Vallar Blk4 Lot48 GSIS Burgos Rodriguez, Rizal May 31, 1989 Frederico P. Vallar Ofelia M. Vallar

EDUCATIONAL ATTAINMENT Tertiary : University of Rizal System Rodriguez, Rizal Bachelor of Science and Business Administration Marketing Secondary : San Mateo National High School 2005 Primary : Burgos Elementary School 2000 OJT : Toyota Marikina Service Station Brgy. Sto. Nino Marikina City 2009 (Summer)

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CURRICULUM VITAE

PERSONAL DATA Name Address Date of Birth Fathers Name Mothers Name : : : : : Ma. Jessica J. Hernandez 244 Emerald St. Community Village Manggahan Rodriguez, Rizal December 21, 1988 Nolasco G. Hernandez Melanie J. Hernandez

EDUCATIONAL ATTAINMENT Tertiary : University of Rizal System Rodriguez, Rizal Bachelor of Science and Business Administration Marketing Secondary : Palahanan National High School April 2006 Primary : Eulogio Rodriguez, Jr. Elementary School April 2001 OJT : Toyota Cubao Inc Aurora Blvd. Cubao, QC 2009 (Summer)

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CURRICULUM VITAE

PERSONAL DATA Name Address : : Ronald M. Villanueva Blk19 Lot11A Parkwood Hills Subd. Violago Homes Payatas Q.C Date of Birth Fathers Name Mothers Name : : : November 11, 1980 Rogelio Villanueva Clemencia Villanueva

EDUCATIONAL ATTAINMENT Tertiary : University of Rizal System Rodriguez, Rizal Secondary : General Licerio Geronimo Memorial National High School 1998 Primary : Burgos Elementary School 1994

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CERTIFICATE OF REPRODUCTION

This certifies that Genalyn S Guanlao, Ma. Jessica J Hernandez, Maria Cristina M Vallar and Ronald M Villanueva have incorporated all the corrections and accepted all the suggestions from the panel of examiners and that the English grammar and Statistical computations have been checked carefully.

____________________________ MR.FERDINAND C GIMENO Member

______________________________ MS. MARIA GRACIA ANTONIO Member

_______________________________ MR. HECTOR R. RUBIALES II Chairman

MR BRYAN DR ACOBA Adviser