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BUDGET OPEN HOUSE

# 1- Welcome and Introduction


-Layout of Room

# 10 - Councillors
-opportunity for discussion with Members of Council

# 2 -Budget
-Budget Summary -Org Chart -Meeting Dates -How Taxes are Calculated -Delegation Forms

#9 - Public Health Safety Social Services -2D13 Budget Summary -Commission Presentation to Estimates Committee

# 3 - City Services & Taxpayer Bill of Rights Survey


-Full Survey -Survey Summary

# 8 - Public Works

-2013 Budget Summary -Commission Presentation to Estimates Committee

#4Refreshments

# 7 - Community Development Services


-2013 Budget Summary -Commission Presentation to Estimates Committee

# 6 - Corporate Services
-2013 Budget Summary -Commission Presentation to Estimates Committee

# S - Budget 101 Presentation

2013 Municipal Budget


Meetings and Open Houses

November 15, 2012

Estimates Committee Meeting* 4:30 p.m. - Council Chambers, Brantford City Hall
(Presentation by Chief Administrative Officer and General Manager, Public Works Commission)

November 19, 2012

Estimates Committee Meeting* 4:30 p.m. - Council Chambers, Brantford City Hall
(Presentations by General Manager, Public Health, Safety and Social Services, Fire Department, John Noble Home, Ambulance, Brantford Public Library and Brantford Police Services)

November 20,2012

Estimates Committee Meeting* 4:30 p.m. - Council Chambers, Brantford City Hall
(Presentations by General Manager, Corporate Services and General Manager, Community Services)

November 22,2012

Estimates Committee Meeting* 4:30 p.m. - Council Chambers, Brantford City Hall
(Opening Motion - 2013 Operating and Capital Budgets and Report on 2013 Budget Reduction Options, Continuum of Services and Open House)

December 4, 2012

Budget Open Houses

Session #1 2:00 - 4:30 p.m. Auditorium, Brantford & District Civic Centre Session #2 6:00 - 8:30 p.m. Auditorium, Brantford & District Civic Centre

January 15, 2013

Estimates Committee Meeting' 4:30 p.m. - Council Chambers, Brantford City Hall
(The Estimates Committee will hear delegations regarding the 2013 BUdget commencing at 4:30 p.m. Please note that persons/groups wishing to address the Committee regarding the 2013 Budget are required to submit a completed Delegation Request Form, a copy of which is attached hereto, and return to the City Clerk's Department no later than 9:00 a.m. on January 15, 2013. Time permitting, the Committee may commence the 2013 Budget Worksheet)

January 17, 2013

Estimates Committee Meeting' 4:30 p.m. - Council Chambers, Brantford City Hall
(Budget Worksheet)

January 22, 2013

Estimates Committee Meeting' 4:30 p.m. - Council Chambers, Brantford City Hall
(Budget Worksheet)

January 24, 2013

Estimates Committee Meeting' 4:30 p.m. - Council Chambers, Brantford City Hall
(Budget Worksheet)

January 29, 2013

Estimates Committee Meeting' 4:30 p.m. - Council Chambers, Brantford City Hall
(Budget Worksheet)

February 5, 2013

Estimates Committee Meeting' 4:30 p.m. - Council Chambers, Brantford City Hall
(Budget Worksheet)

February 7,2013

Estimates Committee Meeting' 4:30 p.m. - Council Chambers, Brantford City Hall
(Budget Worksheet)

February 12, 2013

Estimates Committee Meeting' (if required) 4:30 p.m. - Council Chambers, Brantford City Hall
(Budget Worksheet)

February 14, 2013

Estimates Committee Meeting' (if required) 4:30 p.m. - Council Chambers, Brantford City Hall
(Budget Worksheet)

February 19, 2013

City Council' 6:00 p.m. - Council Chambers, Brantford City Hall


(TENTA TlVE - Presentation of 2013 Operating and Capital Budgets to Council for consideration)

, Meetings are televised on Rogers Television

B
DELEGATION REQUEST FORM
NAME OF DELEGATE(S): DELEGATION STATUS:

[ 1Representing a Group/Organization/Business

[ 1Attending as an Individual

(Name of Group/Organization/Business)

SUBJECT MAHER: DATE OF MEETING:

RECOMMENDATION TO COUNCIUCOMMIHEE: (Please indicate below what action you would like the City to take with respect to the above-noted subject matter. Use a separate page if more space is required or attach additional documentation.)

FOR INTERNAL USE ONL Y


CONTACT INFORMATION:

Contact Name: Contact Number: Mailing Address: E-mail Address:


Notice of Collection: Personal infonnation collected on this fonn is authorized under Section 15.6.2 of/he City's Procedural Bylaw and will be used to contacl individuals and/or organizations requesting an opportunity to appear as a delegation before Council or Committees. The name of/he delegate(s) and organization will be published as part of/he meeting agenda which is also posted on the City's website. Questions about this collection can be directed to the Manager of Legislative Services at (519) 759-4150 ext. 2231.

ADDITIONAL DOCUMENTATION AND PRESENTATION MATERIALS:

Additional documentation attached? Additional documentation to be provided at meeting?

[ [

] Yes ] Yes

[ [

]No ]No

Note: Please provide the Clerk with 20 copies of al/ additional documentation to be distributed at the meeting. Will a PowerPoint presentation be made? ] Yes ] No

Note: An electronic copy of the PowerPoint presentation is required to be submitted to the City Clerk no later than 9:00 a.m. on the day of the meeting.

RETURN COMPLETED DELEGATION REQUEST FORM TO: Lori Wolfe, City Clerk City of Brantford 100 Wellington Square P.O. Box 818 Brantford, ON N3T 5R7 (519) 759-7840 (facsimile) loriwolfe@brantford.ca (e-mail)

3
RULES REGARDING DELEGATIONS

Delegations are only permitted before Council, a Committee of the Whole, the Finance Committee or the Social Services Committee provided that the subject matter of the delegation directly relates to a matter which already appears on the agenda. Delegations must submit to the City Clerk, a written request to appear no later than 9:00 a.m. on the day of the meeting, which includes a written outline of the comments to be made at the meeting. There is a strict one hour time limit for delegations at meetings. Delegations will generally have 10 minutes for their presentation, inclusive of questions from Council or the Committee; however, where there are more than six (6) delegations registered at a meeting, the time for each delegation will be reduced so as to equally divide the one hour time limit among the registered delegations. Delegations may only appear before the City once on the same agenda item. Please note that only one delegation from the same group/organization/business will be permitted on the same agenda item, iregardless of the members comprising that delegation. No individual or group/organization/business shall be listed as separate delegations at the same meeting. Such delegations may address a number of items appearing on the agenda, but will be considered to be one delegation and will be allotted one block of speaking time only. PowerPoint presentations are permitted provided that an electronic copy of the presentation is submitted to the City Clerk no later than 9:00 a.m. on the day of the meeting. A copy will be distributed to Members of Council, or Committee as the case may be, as part of the delegation submission. It is also the responsibility of the delegation to provide sufficient resources to operate the laptop for the PowerPoint presentation. No Delegations shall be permitted on the Clerk's Report on Communications at meetings of Council.

Revised 09/06/11

CITY OF BRANTFORD MAYOR & COUNCIL STRUCTURE

....__......(1)

Mayor & City Council


(10)

Committees of Whole

Community Services Operations & Administration Estimates Committee Appointments Committee

Boards, Advisory Committees, Taskforces and Other Committees (see attached listing)

Standing Committees

Finance Committee

Social Services Committee


Uoint with County of Brant)

Citizen Boards & Advisory Committees


The City of Brantford offers many opportunities for its residents to serve on the following Boards and Advisory Committees: o o o o o o o o o o o o o o o o o o o o o o o o o o Brant-Brantford Impaired Driving Advisory Committee Brantford Accessibility Advisory Committee Brantford Airport Board Brantford Cultural Advisory Committee Brantford Downtown Business Improvement Area Board of Management Brantford Energy Corporation Board of Directors Brantford Generation Inc. Board of Directors Brantford Heritage Committee Brantford Hydro Inc. Board of Directors Brantford Police Services Board Brantford Power Inc. Board of Directors Brantford Public Library Board Brownfields Community Advisory Committee Committee of Adjustment Control of Vicious Dogs Committee Downtown Performance Grant Programme Advisory Committee Economic Development Advisory Committee Environmental Policy Advisory Committee Golf Board Grand River Conservation Authority Multi-Use Trail and Bikeway Advisory Committee Parks, Recreation and Waterfront Advisory Committee Property Standards Committee Sanderson Centre Board Tourism Advisory Committee Transit Liaison Advisory Committee

CITY OF BRANTFORD CORPORATE & ADMINISTRATIVE STRUCTURE

Chief Administrative Officer

Brantford Energy

Community Services
Economic Development & Tourism Planning, Building & Property Standards

Corporate Services
City Clerks Finance Human Resources IT Services Legal/Real Estate

Public Health Safety & Social Services


Ontario Works Social Housing

Public Works
Operational Services Environmental Services Engineering Services Fleet & Transit Services Facilities & Asset Management

Childcare Services Fire Services Police Services Library Home for Aged

----

Golf Operations Sanderson Centre, Arts & Culture

Heritage & Brownfields Parks & Recreation

(shared service, managed by City

Land Ambulance
(shared service, managed by the County of Brant)

Summary of Gross Revenues (2013 Budget)

Casino

1%

Utility Company Chargebacks

1%

Contributions from Reserves, Capital & Trust _ _- ' - ,


2%

Recoveries & Sale of Assets


2%

Investment Income 2%

Where Every Tax Dollar is Spent (2013 Budget)


Brant County Health Unit

$0.02
IT Services

$0.02
Finance $0.02 ~--..f.;"..c. Land Ambulance

Police

$0.22

$0.03

Library

$0.03
Ontario Works

$0.06

Public Works Operational Services

Social Housing

$0.06

Parks & Recreation

$0.08

$0.06

Services Provided: Human Resources Administration Employment Services Health, Safety & Wellness

Total Projected Revenue for 2013: : $347,762 Total Projected Expenditures for 2013: : $1,372,907 Total Proposed Net Operating Budget 2013: $1,025,145 % of City Overall Proposed Operating Budget: 0.82% Part-Time FTE's Service Delivery Efficiencies 2013: $330 Service Delivery Efficiencies last 5 Years: $97,771

Number of Employees: Full-Time

15 TOTAL

14

2012 Accomplishments:
Human Resources Master Plan terms of reference approved by City Council Development of an enhanced Summer and Seasonal Hiring process and procedure Introduction of a Corporate Leadership Development Program Development of an Emergency Management Communication module to facilitate enhanced communications during a City emergency

Budgetary Resource Challenges: Corporate Health and Safety Staffing -Increased resources are required to maintain ongoing compliance with rapidly changing health and safety requirements

Alternative Service Delivery Options: N/A

Opportunity for New Revenue Sources: Corporate Training - Other broader public sector groups can be invited to attend training programs offered through the City and be charged an appropriate fee

The complete 2013 Proposed Operating Budget can be found online at

www.brantford.ca/20 13PreliminaryBudget

Services Provided: Legal Services Real Estate Services Provincial Offences Office

Total Projected Revenue for 2013: : $2,038,176 Total Projected Expenditures for 2013: : $2,284,906 Total Proposed Net Operating Budget 2013: $246,730

Number of Employees: Full-Time

13 TOTAL
Part-Time FTE's

% of City Overall Proposed Operating Budget: 0.20%


Service Delivery Efficiencies 2013: $0 Service Delivery Efficiencies last S Years: $18,200

13 2012 Accomplishments:

With a return to full staffing complement for a portion of 2012, the City's Legal Department was able to assume responsibility for an increased number of internal labour relations issues and litigation matters involving the City

Budgetary Resource Challenges: Provincial Offences Revenues - Decreases in the amount and City share of revenue has had a significant impact on the Corporate Services Budget. A significant structural change to the POA Operating Budget has been made for 2013

Alternative Service Delivery Options: N/A

Opportunity for New Revenue Sources: N/A

The complete 2013 Proposed Operating Budget can be found online at www.brantford.ca/2013PreliminaryBudget

Services Provided:

Corporate Services Administration Clerk's Administration Council Support Services


Licensing

Total Projected Revenue for 2013: : $1,137,556 Total Projected Expenditures for 2013: : $2,639,984 Total Proposed Net Operating Budget 2013: $1,502,428

Elections Insurance and Risk Management 20 TOTAL Part-Time FTE's % of City Overall Proposed Operating Budget: 1.20% Service Delivery Efficiencies 2013: $27,935 Service Delivery Efficiencies last 5 Years: $150,010

Number of Employees: Full-Time 20

2012 Accomplishments: Comprehensive Ward Boundary and Council Remuneration review and public consultation has been completed Consolidation and coordination of the City's Corporate Service functions under one Commission Intelligent Service Delivery Review and Taxpayer's Bill of Rights comprehensive public consultation and education program completed.

Budgetary Resource Challenges: N/A

Alternative Service Delivery Options: N/A

Opportunity for New Revenue Sources: N/A The complete 2013 Proposed Operating Budget can be found online at

www.brantford.ca/2013Prelim inaryBudget

Services Provided:

Finance Administration
Accounting

Total Projected Revenue for 2013: : $3,054,974 Total Projected Expenditures for 2013: : $5,849,399 Total Proposed Net Operating Budget 2013: $2,794,425

Financial Analysis Property Tax & Customer Services Purchasing 55.07 TOTAL Part-Time FTE's 3.07

Number of Employees: Full-Time 52

% of City Overall Proposed Operating Budget: 2.24%


Service Delivery Efficiencies 2013: $13,915 Service Delivery Efficiencies last 5 Years: $421,323

2012 Accomplishments: Comprehensive corporate financial overview provided to Members of Council (May 28 ) Partial completion of the Affiliate Relationships Code Compliance Plan with Brantford Power Inc. Staffing transition is complete (45 affected employees), finalization of a revised Shared Services Agreement and Asset Transfer Agreement will be forthcoming early in 2013 Commenced the redesign of the City's General Ledger and also continued the implementation of the fixed assets module in JD Edwards financial system
th

Budgetary Resource Challenges: Resou rcing and Coordination of Accounts Payable Services - Skilled Financial Analysts are spending an inordinate amount of time performing clerical accounts payable work. The centralization of the Accounts Payable function within Finance and increasing the complement is recommended.

Alternative Service Delivery Options: N/A

Opportunity for New Revenue Sources: Statement of Tax Account Fee - $15 to provide this statement at all times other than the annual mandatory provision. The complete 2013 Proposed Operating Budget can be found online at

www.brantford.ca/20 13PreliminaryBudget

Services Provided: IT Infrastructure Management Corporate Applications Management Corporate Data Management IT Project Management Corporate Wide Application Training Website Support and Development Total Projected Revenue for 2013: : $1,249,938 Total Projected Expenditures for 2013: : $3,943,374 Total Proposed Net Operating Budget 2013: $2,693,436

Number of Employees: Full-Time

27 TOTAL
Part-Time FTE's

% of City Overall Proposed Operating Budget: 2.16%


Service Delivery Efficiencies 2013: $2,300 Service Delivery Efficiencies last S Years: $67,497

27 2012 Accomplishments:

Completion of a review and rationalization of the Information Technology Department's Capital Budgeting requirements. This has resulted in a current annual reduction of $ 400,000 from the Department's annual capital requirements. Expanded wireless access - now in 15 different City locations. Public access in 8 locations. Execution of multi-year Enterprise Software Agreements with ESRI Canada and Microsoft, resulting in software product offering improvements and cost efficiencies

Budgetary Resource Challenges: N/A

Alternative Service Delivery Options: Expansion of Online Payment Options in 2013 - Menu of Services to that can be obtained and paid for online will increase. RFP for a third-party service proVider is currently underway. Additional online services implemented will not impact the City's Operating Budget. Corporate Email Services - IT Department has completed an Email Technology Review. Transition to Microsoft Exchange will occur in 2013. Update Report provided to Committee of the Wholeth November 5

Opportunity for New Revenue Sources: N/A The complete 2013 Proposed Operating Budget can be found online at www.brantford.ca/2013PreliminaryBudget

Services Provided: Parks & Recreation Administration Sports Facilities Parks & Properties Tree Planting/ Maintenance Number of Employees: Full-TIme

Beil Homestead
Cemeteries

Community Recreation Development

Total Projected Revenue for 2013: : $6,299,091 Total Projected Expenditures for 2013: : $16,425,209 Total Proposed Net Operating Budget 2013: $10,126,118

Design & Development

178.1 TOTAL
Part-TIme FTE's

% of City Overail Proposed Operating Budget: 8.11%


Service Delivery Efficiencies 2013: $77,270 Service Delivery Efficiencies last 5 Years: $336,658 Partnership with Eagle Place Community Association resulted in $25,000 in funding for local programming Upcoming completion of Phases 2/3 of the Wayne Gretzky Sports Centre Upgrade Project Twelve major hockey tournaments During the summer one rink was dedicated to roiler hockey Continued home of the Brantford Blast Major events hosted at Wayne Gretzky and Civic Centre arenas Environmental Climate Change Limited staff resources for the design of promotional materials Limitations to the delivery of the Education Program at the Beil Homestead

87.5 2012 Accomplishments:


90.6

Children's Memorial Garden Walk of Fame Mohawk Park accessibility improvements Tutela Park renovations Jaycee Park improvements Special Event Advisory Team (S.EAT) Youth Initiative at Woodman Park Community Centre Three new Neighbourhood Associations

Budgetary Resource Challenges: Aging infrastructure Parks & Recreation Completion of Wayne Gretzky Sports Centre Emerald Ash Borer

Alternative Service Delivery Options: Increased role of developers in new park development Centralized booking Contract the entire sidewalk snow removal service

Opportunity for New Revenue Sources: Establish Special Events Permit Fee. Net Municipal Impact dependent on number of events. Institute Special Events Cost Recovery. Net Municipal Impact dependent on number of events. The complete 2013 Proposed Operating Budget can be found online at www.brantford.ca/2013PreliminaryBudget

Services Provided: Northridge and Arrowdale Golf Courses Administration and Clubhouse Pro-shop Operation Golf Course Maintenance Food and Beverage Services Total Projected Revenue for 2013: : $1,815,093 Total Projected Expenditures for 2013: : $1,815,093 Total Proposed Net Operating Budget 2013: $0

Number of Employees: Full-Time


S

18 TOTAL
Part-Time FTE's

% of City Overall Proposed Operating Budget: 0%

Service Delivery Efficiencies 2013: $26,240 Service Delivery Efficiencies last S Years: $324,625

13

2012 Accomplishments:
Exceeded revenue expectations and controlled expenditures resulting in a surplus for the second year in a row. City of Brantford Junior Golf Academy continues to grow from 44 in 2011 to 117 in 2012 Successful Summer Golf Camps for juniors (140 up from 114 in 2011) Jeff Moore - Ontario PGA Junior Leader of the Year Driving Range and Learning Centre opened at Northridge Planting of 9S trees at Northridge and 30 trees at Arrowdale

Budgetary Resource Challenges: Clubhouse facilities are dated and are showing their age Clubhouse facilities lack Wi-Fi capabilities Technology and Equipment High turnover of summer students as they find higher paying jobs Alternative Service Delivery Options: Contract teaching professional

Review food service at Arrowdale Opportunity for New Revenue Sources: N/A The complete 2013 Proposed Operating Budget can be found online at www.brantford.ca/20 13Prelim inaryBudget

Services Provided: Community Services Administration Current Planning Services Policy Planning Total Proposed Net Operating Budget 2013: $1,625,638 Number of Employees: Full-Time Total Projected Revenue for 2013: : $299,600 Total Projected Expenditures for 2013: : $1,925,238

17 TOTAL
Part-Time FTE's

% of City Overall Proposed Operating Budget: 1.30% Service Delivery Efficiencies 2013: $1,300 Service Delivery Efficiencies last 5 Years: $216,319 Sifton/Grandview OMB hearing Approval of Official Plan Amendment to implement Waterfront Master Plan Heritage Day Workshop Cockshutt Park designation Downtown Streetscape Master Plan Downtown Performance Grants Fa,ade Grants Planning application fee structure Planning application administrative policies

17

2012 Accomplishments:
Intensification Strategy Source Water Protection Policies Demolition Control process revisions Greenwich/Mohawk Sydenham/Pearl Brantford Financial Tax Incentive Program (Galileo Blvd) "Transforming Brown to Gold" Workshop

Budgetary Resource Challenges: Retention/attraction of qualified staff, and the need for outside technicai expertise Downtown - Servicing capacities OMB Hearing-Sifton/Grandview/Waterfront Master Plan Implementation Greenwich-Mohawk brownfields redevelopment project Sydenham-Pearl brownfield sites project Official Plan ReviewjTransportation Master Plan Review

Development Charges Bylaw Background Study Alternative Service Delivery Options: N/A

Opportunity for New Revenue Sources: Increase planning application fees to cover 100% of processing costs (Staff Report referred to Estimates Committee). $208,645 Net Municipal Impact in 2013 Budget The complete 2013 Proposed Operating Budget can be found online at www.brantford.ca/2013PreliminaryBudget

Services Provided: Building Services Property Standards Service & Cost Recovery Property Standards Administration Total Projected Revenue for 2013: : $1,719,991 Total Projected Expenditures for 2013: : $2,233,945 Total Proposed Net Operating Budget 2013: $513,954 Number of Employees: Full-Time 22 2012 Accomplishments: Review of the Property Standards Bylaw Review of the Sign Bylaw Review of the Building Bylaw related to demolition permits 22 TOTAL Part-Time FTE's % of City Overall Proposed Operating Budget: 0.41% Service Delivery Efficiencies 2013: $1,500 Service Delivery Efficiencies last 5 Years: $55,011

Budgetary Resource Challenges: An economic downturn has affected construction activity in the City Adequate supply of land for development and to remain competitive First Nation claims issues have the potential to impact the construction industry An adequate number of trained staff are required for by-law related inspections. Training funds continue to be a requirement of the Department

Alternative Service Delivery Options: Property Standards and by-law enforcement - Council has requested a report regarding the creation of dedicated by-law enforcement officers as an alternative delivery option.

Opportunity for New Revenue Sources: N/A The complete 2013 Proposed Operating Budget can be found online at

www.brantford.ca/20 13PreliminaryBudget

Services Provided:

Economic Development Business Resource Centre Tourism Administration Visitor Guide

Arts Grants Shining Stars Awards Communications Community Banner and Signs Program

Total Projected Revenue for 2013: : $259,405 Total Projected Expenditures for 2013: : $2,140,007 Total Proposed Net Operating Budget 2013: $1,880,602

Number of Employees: Full-Time

22 TOTAL
Part-Time FTE's

% of City Overall Proposed Operating Budget: 1.51%

Service Delivery Efficiencies 2013: $34,526 Service Delivery Efficiencies last 5 Years: $178,640

16 2012 Accomplishments:

As of Oct/12 -14 new industries creating 207 jobs Major Investments: Ferrero Canada $40 million; Massilly North America $14 million; Wipro

local coordination of "Southwest Ontario Barn Quilt Trail" and War of 1812 Bicentennial Commemoration Hosted three provincial/national sporting events in 2012 and secured two city wide conventions for 2013 6042 room nights at local hotels attracted through sports tourism As of Oct/12 provided assistance to 14,731 visitors at Visitor & Tourism Centre Development of the Gretzky Centre logo and standards manual Improvements to City's website home page and newsroom area

Technologies $3 million
Two municipal industrial land sales totalling 36.8 acres BRC Small Business Consultations - 387

BRC assisted new small business start-ups - 75;


creating 110 jobs

Financial assistance to arts & culture through fOUf municipal programs


Administer Business Retention & Expansion Program200 plus local company visits

Budgetary Resource Challenges: Retaining fulltime contract positions To ensure the municipality remains competitive, the city needs to increase supply of serviced employment lands Retention of Business Resource Centre's partnership dollars

Alternative Service Delivery Options: Vertical pole banner program (local service club sponsorship)

Opportunity for New Revenue Sources: Installation fee for vertical pole banners. $4,000 Net Municipal Impact The complete 2013 Proposed Operating Budget can be found online at www.brantford.ca/2013PreliminaryBudget

Services Provided:

Administration/ Box Office SC Management Board Building Costs Front of House

Season Marketing Sanderson Centre Shows Sanderson Centre Presents

Total Projected Revenue for 2013: : $1,886,508 Total Projected Expenditures for 2013: : $2,547,088 Total Proposed Net Operating Budget 2013: $660,580

Number of Employees: Full-Time

25 TOTAL Part-Time FTE's 14

% of City Overall Proposed Operating Budget: 0.53% Service Delivery Efficiencies 2013: $2,700 Service Delivery Efficiencies last S Years: $68,493

11
2012 Accomplishments:

Community Performing Arts Grant with one-time funding from private sector donor (benefit to four local organizations) Triple community content from one production to three Active in Laurier Orientation Week events (three events held) Community engagement used for artists booking for the current 2012/2013 season Improved financial and program activity information to the Sanderson Centre Board

Budgetary Resource Challenges: Shift of rental activity from high revenue commercial to lower cost charitable and local non-commercial Sponsorship revenues continue to remain below levels established as targets by the Board's Sponsorship Committee

Limited full-time staff resources Alternative Service Delivery Options: Paperless delivery by patron opt-in Sale of Advertising and Sponsorships. Commission-only position for development of new sponsors and advertisers.

Opportunity for New Revenue Sources: Establish royalty tariffs recovery. $6,000 Net Municipal Impact Add a nominal surcharge to use of complimentary tickets beyond typical artist, media requirements that are currently no charge The complete 2013 Proposed Operating Budget can be found online at

www.brantford.ca/20 13PreliminaryBudget

Services Provided: Transit Administration Public Transportation Disabled Transit Maintenance of Bus Shelters 62 TOTAL Part-Time FTE's 10 Total Projected Revenue for 2013: : $4,237,618 Total Projected Expenditures for 2013: : $10,027,935 Total Proposed Net Operating Budget 2013: $5,700,317 % of City Overall Proposed Operating Budget: 4.57% Service Delivery Efficiencies 2013: $27,836 Service Delivery Efficiencies last 5 Years: $210,474

Number of Employees: Full-Time 52

2012 Accomplishments: Ministry of Labour Audit (Transit Service Centre) - no issues raised Strategic Mapping Project - installed a call out system on buses (2012), and next bus arrival (early 2013) Accessible bus stops - 60% complete Transit Service Centre Upgrades o New siding o New Gate System o New Garage Doors o Asphalt Repairs to Concrete at entrances

Budgetary Resource Challenges: Growing demand to improve the reliability of transit service

Alternative Service Delivery Options: N/A

Opportunity for New Revenue Sources: N/A The complete 2013 Proposed Operating Budget can be found online at

www.brantford.ca/20 13PreliminaryBudget

Services Provided: Public Works Administration Total Projected Revenue for 2013: : $161,980 Total Projected Expenditures for 2013: : $417,448 Total Proposed Net Operating Budget 2013: $255,468 Number of Employees: Full-Time
3

3 TOTAL
Part-Time FTE's

% of City Overall Proposed Operating Budget: 0.2%

Service Delivery Efficiencies 2013: $0 Service Delivery Efficiencies last S Years: $128,573

2012 Accomplishments:
Reorganization of Commission Consistent departmental oversight Consolidation of "like" services Creation of Capital Planning Section Communication Project design reviews with Ward Councillors FYI memos to Council and senior staff (26 to the end of September) Attendance at Ward meetings and Community Organization Meetings Ad Hoc project information meetings

Budgetary Resource Challenges: N/A

Alternative Service Delivery Options: N/A

Opportunity for New Revenue Sources: N/A The complete 2013 Proposed Operating Budget can be found online at www.brantford.ca/20 13Prelim inaryBudget

Services Provided:

Winter Control Sidewalk Maintenance Road and Roadside Maintenance Traffic Control-Signal Lights, Signs Wastewater and Stormwater Collection System Maintenance

Total Projected Revenue for 2013: : $891,540 Total Projected Expenditures for 2013: : $10,030,727 Total Proposed Net Operating Budget 2013: $7,714,895

Number of Employees: Full-Time

74 TOTAL
Part-Time FTE's

% of City Overall Proposed Operating Budget: 6.18% Service Delivery Efficiencies 2013: $29,480 Service Delivery Efficiencies last 5 Years: $410,198

69
2012 Accomplishments:

Improved staff qualifications to better achieve compliance with MOE Regulations for Wastewater Collection System Met or exceeded Minimum Maintenance Standards in all activity areas Configured 9 audible pedestrian signals to improve accessibility at intersections

Budgetary Resource Challenges: Complete all hand painting and half of longitudinal lines for City streets Salt and sand inventory for roads Sidewalk repairs and maintenance

Alternative Service Delivery Options: N/A

Opportunity for New Revenue Sources: Road closures for special events The complete 2013 Proposed Operating Budget can be found online at

www.brantford.ca/20 13PreliminaryBudget

Services Provided: Transportation Administration Street lighting Parking Services Parking By-law Enforcement 7.66 TOTAL Part-Time FTE's
1.6

Total Projected Revenue for 2013: : $23,242,757 Total Projected Expenditures for 2013: : $2,618,203 Total Proposed Net Operating Budget 2013: $1,726,663

Number of Employees: Full-Time


6

% of City Overall Proposed Operating Budget: 1.38%


Service Delivery Efficiencies 2013: $3,170 Service Delivery Efficiencies last 5 Years: $79,674

2012 Accomplishments: Participating with area municipalities and MTO on Regional Transportation initiatives Pedestrian Signal on West Street and Applewood Drive school crossing Continued implementation of cycling sign age for way finding and safety Completed Railway Safety Audit for Southern Ontario Railway lane (Stanley Street to Blossom Avenue) Worked with Brantford Power to improve street lighting in Lynden Hills Work orders issued for Street Light Repairs - 1,100

Budgetary Resource Challenges: Surplus revenue from surface lots offset a portion of operating costs of parking garage, however parking garage revenues do not offset annual operating costs

Alternative Service Delivery Options: N/A

Opportunity for New Revenue Sources: Increase cost of monthly parking permits for surface lots Pay and Display On-street parking for downtown The complete 2013 Proposed Operating Budget can be found online at

www.brantford.ca/20 13PreliminaryBudget

Services Provided: Management of City's equipment and vehicles Management of maintenance facilities Preparation of maintenance standards preventative maintenance program
&

Total Projected Revenue for 2013: : $8,101,485 Total Projected Expenditures for 2013: : $8,101,485 Total Proposed Net Operating Budget 2013: $0
% of City Overall Proposed Operating Budget: 0%

Service to outside Agencies Number of Employees: 27 TOTAL Full-Time Part-Time FTE's


2

Service Delivery Efficiencies 2013: $0 Service Delivery Efficiencies last S Years: $24,000

2S
2012 Accomplishments:

Upgraded Automated Vehicle Location System Commercial Vehicle Operators Registration (CVOR) Audit - overall compliance 87.37% 3 new Nova Buses - arriving December 2012 Replacement Utility Truck (Water Section) - arriving December 2012 Replacement Backhoe (Water Section) - arriving early 2013 Bucket Truck (Traffic Section) - arriving January 2013

Budgetary Resource Challenges: Depleted reserve funds Increased costs of maintenance of aging fleet Volatile fuel prices Alternative Service Delivery Options: N/A

Opportunity for New Revenue Sources: N/A The complete 2013 Proposed Operating Budget can be found online at www.brantford.ca/2013PreliminaryBudget

Services Provided: Water Treatment and Maintenance Water Distribution Water Quality Administration 39.65 TOTAL Part-Time FTE's 1.65 Total Projected Revenue for 2013: : $23,242,757 Total Projected Expenditures for 2013: : $23,242,757 Total Proposed Net Operating Budget 2013: $0
% of City Overall Proposed Operating Budget: 0%

Number of Employees: Full-Time 38

Service Delivery Efficiencies 2013: $14,700 Service Delivery Efficiencies last 5 Years: $53,800

2012 Accomplishments: Final commissioning of the new Water Treatment Plant - $54.5M Improved Public Health Protection Private Lead Water Service Replacement Grant Program - 36 homeowners registered

Budgetary Resource Challenges: N/A

Alternative Service Delivery Options: N/A

Opportunity for New Revenue Sources: N/A The complete 2013 Proposed Operating Budget can be found online at www.brantford.ca/2013PreliminaryBudget

Services Provided: Water Pollution Control Plant Pumping Stations Pollution Control Total Projected Revenue for 2013: : $16,613,408 Total Projected Expenditures for 2013: : $16,613,408 Total Proposed Net Operating Budget 2013: $0 Number of Employees: Full-Time
9.33 TOTAL

% of City Overall Proposed Operating Budget: 0% Service Delivery Efficiencies 2013: $7,100 Service Delivery Efficiencies last S Years: $7,100

Part-Time FTE's

9 2012 Accomplishments:

.33

Initiated the Wastewater Treatment Plant Optimization Program o Improved effluent quality o Maximized performance with existing infrastructure Wastewater Treatment Plant Fine Bubble Diffusers - $2.0M Greenwich Pumping Station Replacement - $7.9M

Budgetary Resource Challenges: N/A

Alternative Service Delivery Options: N/A

Opportunity for New Revenue Sources: N/A The complete 2013 Proposed Operating Budget can be found online at www.brantford.car2013PreliminaryBudget

Services Provided: Curbside Waste Collection Waste Diversion Yard Waste Management Household Hazardous Waste Landfil15ite Operations 6 TOTAL Part-Time FTE's
1

Total Projected Revenue for 2013: : $6,497,400 Total Projected Expenditures for 2013: : $7,674,574 Total Proposed Net Operating Budget 2013: $1,177,354 % of City Overall Proposed Operating Budget: 0.94% Service Delivery Efficiencies 2013: $9,150 Service Delivery Efficiencies last 5 Years: $21,040

Number of Employees: Full-Time


5

2012 Accomplishments: Completed construction of the Low Permeability Clay Cap Strong communication strategy Substantially below budget, ahead of schedule Blue Box Distribution for expanded plastics program is underway

Budgetary Resource Challenges: Implementation of Residential Household Organics Diversion Program Financing of capital improvements and long term care, maintenance and replacement of Mohawk Street Landfill Site - insufficient transfer from operating

Alternative Service Delivery Options: Bi-weekly curbside collection Bi-weekly or single stream curbside recycling collection Bi-weekly curbside yard waste collection Single stream processing of recyclable materials

Opportunity for New Revenue Sources: N/A The complete 2013 Proposed Operating Budget can be found online at

www.brantford.ca/20 13Prelimina ryBudget

Services Provided:
Project Management Maintenance & Operation Accessibility Farmers' Market Airport 8TOTAl Part-Time FTE's % of City Overall Proposed Operating Budget: 0.89% Service Delivery Efficiencies 2013: $5,300 Service Delivery Efficiencies last S Years: $337,318 Total Proposed Net Operating Budget 2013: $1,107,982 Total Projected Revenue for 2013: : $3,096,135 Total Projected Expenditures for 2013: : $4,204,117

Number of Employees: Full-Time

7
2012 Accomplishments:

Developed prioritized 2013-2021 Facilities Management Capital Budget List (engaged City stakeholders) Assisted with Grant Applications (AODA and CIIF Funding)
Key Projects Delivered:

City Hall Chiller


Parking Lots and Landscaping: T.B. Costaln, Farmers Market, Lome Towers, Woodman Community Centre Roofing Condition Assessments Market and Airport Business Plans Airport Hanger and Apron Resurfacing

Budgetary Resource Challenges:


Increasing demand for Facilities Capital Funding Envelope Increased demand for Facilities Operating funds due to aging infrastructure
Reporting requirements for Green Energy Act

Staff resources due to number of projects managed by Facilities staff

Alternative Service Delivery Options:


Tender for monthly fees for snow removal at corporate facilities Assigning monthly inspections to Health and Safety Committee for Fire Inspection at corporate facilities Corporate tendering for floor mat cleaning Review base service requirements and delivery options Airport Management

Opportunity for New Revenue Sources:


Marketing costs for Farmers' Market borne by vendors

The complete 2013 Proposed Operating Budget can be found online at

www.brantford.ca/20 13PreliminaryBudget

Services Provided: Engineering Services Administration Design & Construction Surveys Development Review Total Projected Revenue for 2013: : $1,608,539 Total Projected Expenditures for 2013: : $2,836,774 Total Proposed Net Operating Budget 2013: $1,228,235
% of City Overall Proposed Operating Budget: 0.98%

Number of Employees: Full-Time


27

29 TOTAL
Part-Time FTE's
2

Service Delivery Efficiencies 2013: $36,805 Service Delivery Efficiencies last S Years: $37,105

2012 Accomplishments:
Improved communication with residents and council before, during, and after capital project work Presented iessons learned from 2011 Roads Program to Council Road resurfacing at 21 sites across the City (20.8 lane kms) Reconstruction at 8 sites across the City (4.3 lane kms - includes water, wastewater, and storm upgrades) Construction of 2.8 kms of new pedestrian facilities including multi-use trail on Gilkison Street Construction of 400 m of trunk wastewater main on Greenwich Street, and under Mohawk canal Environmental Assessment and Preliminary Design of Shellard Lane improvements Implementation of the Site Alteration Bylaw Process - 150 Sites

Budgetary Resource Challenges: Revenue from Development Reviews and Site Aiteration Permits do not cover operating costs for development reviews

Alternative Service Delivery Options: N/A

Opportunity for New Revenue Sources: N/A The complete 2013 Proposed Operating Budget can be found online at www.brantford.ca/2013PreliminaryBudget

Services Provided: Facility Asset Management Capital Planning GIS Services Total Projected Revenue for 2013: : $482,231 Total Projected Expenditures for 2013: : $1,257,516 Total Proposed Net Operating Budget 2013: $775,185 Number of Employees: Full-Time 10 12 TOTAL Part-Time FTE's
2
% of City Overall Proposed Operating Budget: 0.62%

Service Delivery Efficiencies 2013: $6,500 Service Delivery Efficiencies last 5 Years: $6,500

2012 Accomplishments:
GIS Services Ongoing maintenance of a comprehensive database of City infrastructure data Provision of detailed analysis to support maintenance and study activities Capital Planning Development of prioritization criteria for capital projects Development of 10 year capital program Delivery of the State of the Infrastructure Report Housing Building Condition Assessments Request for Proposal for Master Servicing Plan

Budgetary Resource Challenges:

N/A

Alternative Service Delivery Options:

N/A

Opportunity for New Revenue Sources: N/A The complete 2013 Proposed Operating Budget can be found online at www.brantford.ca/20 13Prelim inaryBudget

Services Provided: Employment Services Income Support Administrative Support 93.13 TOTAL Part-Time FTE's 1.13

Total Projected Revenue for 2013: $29,382,296 Total Projected Expenditures for 2013: $36,416,701 Total Proposed Net Operating Budget 2013: $7,034,405 % of City Overall Proposed Operating Budget: 5.63% Service Delivery Efficiencies 2013: $194,474 Service Delivery Efficiencies lastS Years: $559,966

Number of Employees: Full-Time 92

2012 Accomplishments: Supporting Independence: 21% of the families receiving Ontario Works Brant are pursuing ODSP because of health problems. So far in 2012 OWB has assisted 632 families to apply for oasp and assisted 211 to obtain oasp
Assisting about 200 families on obtaining basic education.

Support young parents to obtain their grade 12. In 2012, 43 LEAP Graduates - A record year! Preventing Homelessness:
Over 6,000 client interactions completed, more than 1,600 households served 300 homeless families or families at risk of homelessness assisted to obtain stable housing Over 600 housing listings distributed per month & 180 families assisted by the Trusteeship program

Employment Services In 2012 to date, 637 people have been helped to find employment.
Employment staff have had more than 7600 in-person contacts with participants. Over 90% of people receiving Ontario Works Brant that find jobs, do so with the assistance of Employment Services staff. 344 families to date in 2012 have exited social assistance to employment.

In 2012 to date, OW Addiction Services served 177 participants


100 participants have been served through the Mental Health initiative

Steps to Success has served 68 adults and 150 children for a total of 218 people, with 30 engaged in ongoing counselling
with the clinical social worker

Budgetary Resource Challenges:


Anticipated legislative, program delivery and funding changes directed by the Province. Inadequate Provincial benefit rates need to be increased. Community Homelessness Partnership Initiative (CHPI) Changes Provincial Funding Changes. Currently there is no indication that training or backfill funding for the anticipated changes will be available from the Province Increased demand on overall services related to higher caseloads, longer time on assistance, specialized client need etc. Increase number of homelessness issues involving severe mental health/addiction consumers. Increased involvement in Social and Community pressures/initiatives with no additional funding from senior levels of government

Alternative Service Delivery Options: N/A Opportunity for New Revenue Sources: N/A The complete 2013 Proposed Operating Budget can be found online at

www.brantford.ca/20 13PreliminaryBudget

Services Provided:
Total Projected Revenue for Affordable Housing Division Social Housing Division Municipal Housing Division

2013: $10,437,903 2013: $18,344,601 2013: $7,906,698

Total Projected Expenditures for

Total Proposed Net Operating Budget Number of Employees: Full-Time

23 TOTAL
Part-Time FTE's

% of City Overall Proposed Operating Budget: 6.33%


Service Delivery Efficiencies

2013: $8,828

22

Service Delivery Efficiencies last S Years: $152,331

2012 Accomplishments:
2012 Housing Forum event was attended by 114 professionals. The Forum provided one aspect of the community consultation process and facilitated strategic dialogue on how Brant/Brantford will sustain households into the future.

Solar Photovoltaic Installations in Three Housing Communities Affordable Housing stock increased by 39 Units with the opening of Park Road - Total 440 units to date
Council endorsement of $3.6 M Program Delivery and Fiscal Plan - 2012 - 2015 Investment in Affordable Housing

4 unit (3 - three bedroom and 1- one bedroom accessible) City owned affordable housing build - 124 Sherwood Drive
Utilizing an infill site, former

eN Rail line and transformer sub station

Design phase, rezoning application and environmental studies in progress Ontario Renovates Program launch replacing the Provincial Rehabilitation Repair Assistance Program (RRAP) Council endorsement of the Brant/Brantford Housing Stability Plan outlining the framework for the development of the Housing & Homelessness 10 Year Plan Homelessness Partnering Strategy $380,000 program administration Brant/Lorne Wellness Supportive Living Program - local Health Integration Network funding application Brant/Lorne Community Infrastructure Improvement Fund funding application Community Homelessness Prevention Initiative $1.9 M program development

Budgetary Resource Challenges:


Anticipate shortfall in reserves to meet capital needs expected to be identified in updated Building Condition Audit & Reserve

Fund Study
Increase in demand maintenance & increased contractor costs due to aging housing stock Property Management System - software upgrade/integration Ontario Disability Support Program terminates the Home Repair Benefit program lack of funding to build new rental units to keep up with demand and population forecast Comprehensive review and implementation of changes as required to current commission service delivery model to support multiple Ministry of Municipal Affairs and Housing programs lack of funding for on-site housing programs and resident supports

Alternative Service Delivery Options:


Investigate a social enterprise initiative in collaboration with Employment & Income Program training for general housing maintenance services (grounds keeping, janitorial, painting, tenant supported initiatives)

Opportunity for New Revenue Sources:


N/A

The complete 2013 Proposed Operating Budget can be found online at www.brantford.ca/20 13PreliminaryBudget

Services Provided: Administration Total Projected Revenue for 2013: $7,554,412 Total Projected Expenditures for 2013: $8,414,561 Total Proposed Net Operating Budget 2013: $860,149 Fee Su bsidy Wage Subsidy Special Needs Resourcing Resource Centres Ontario Works Child Care Early Learning Child Development Early Learning Child Care Number of Employees: 14.77 TOTAL Full-Time 13.33 Part-Time FTE's

% of City Overall Proposed Operating Budget: 0.69%


Service Delivery Efficiencies 2013: $49,035 Service Delivery Efficiencies last 5 Years: $187,056

1.44

2012 Accomplishments:
Ongoing implementation of Full Day Early Learning (13 Additional Schools onboard in 201314; total 41 schools) Published Best Start Magazine; 20,000 distributed per edition Sixth annual Best Start Parent Information Fair; Attendance over 500 Online Childcare Application & Waitlist Management System; Council Approval October 2012

Investment of >$950,000 to support children with Special Needs; As of October served over 260 children Over $2.3 million invested in municipal Early Childhood Educators through Wage Subsidy, Wage Improvement, Pay Equity Increased licensed childcare spaces throughout the municipality (2,160 spaces in 2011,2,333 spaces in 2012) Increase in families & children served in Fee Subsidy Programs (397 families I 504 children to date in 2012) Successful in securing 100% provincial Innovation Funding to develop the Framework for the Community Hub Budgetary Resource Challenges: Modernizing Childcare in Ontario - Release of Discussion Paper June 2012 Management and stabilization of childcare programing as children move to school system - Early learning & Full Day Kindergarten roll-out - completion 2015 Schools-First Child Care Capital Retrofit Policy

In collaboration with school boards and local childcare community Provincial investment over three years repurposing of space currently used for four and five year aids in licensed child care and/or space not required for instructional purposes
create opportunities for community-based operators to relocate to schools

Alternative Service Delivery Options: Continue to monitor/analyze and manage service delivery, funding and capacity pressures within the system in consultation with community partners and stakeholders Continue to ensure the highest quality standards delivered as efficiently and cost effectively as possible until the net impact of full day kindergarten implementation can be assessed in June of 2015 Opportunity for New Revenue Sources: N/A The complete 2013 Proposed Operating Budget can be found online at

www.brantford.ca/20 13PreliminaryBudget

Services Provided: Emergency Response (fire, rescue, medical) Fire Inspections and Code Enforcement Public Education Fire Investigations Fire Suppression/Fire Halls Community Emergency Management Supporting Administration, Communication, Training and Mechanical functions Number of Employees: 133 TOTAL Full-Time 133 Part-Time FTE's Total Projected Revenue for 2013: $38,500 Total Projected Expenditures for 2013: $15,674,217 Total Proposed Net Operating Budget 2013: $15,635,717

% of City Overall Proposed Operating Budget: 12,52% Service Delivery Efficiencies 2013: $11,425 Service Delivery Efficiencies last S Years: $111,055

2012 Accomplishments: Joint Fire/Police Radio System project Continuation of Traffic light pre-emption program Communications Centre renovations Purchase of 10 self-contained breathing apparatus

Budgetary Resource Challenges: Fire Station 2


Continue to operate existing station or relocate Need to investigate the cost of repairs & maintenance vs. cost to relocate New station would cost an estimated $2.5million in capital

New Training Centre


Conduct live fire training locally at new facility Increasing training costs Need to investigate pros and cons, possible joint venture

Alternative Service Delivery Options: N/A

Opportunity for New Revenue Sources: Invoice insurance companies for responses to motor vehicle collisions involving non-residents Based on current MTO rates: $410/hour up to 3 vehicles, $215 for second hour or part thereof OR Based on rates charge to the County: $574/first hour or part thereof and $374 for each subsequent hour or part thereof Invoice insurance companies based on insurance policyholders coverage $1,000 - $5,000 for residential occupants
Up to $25,000 for commercial occupants Charge same fees that are charged under the automatic aid agreement with the County: $575 for a pumper rescue

Invoicing property owners for repeat faise alarms truck, $325 for the use of command vehicle and $575 for aerial platform The complete 2013 Proposed Operating Budget can be found online at

www.brantford.ca/20 13PreliminaryBudget

Services Provided: Administration Branch Executive Branch Operations Branch Support Services Branch Quality Assurance 241 TOTAL Part-Time FTE's 21 Total Projected Revenue for 2013: $1,870,830 Total Projected Expenditures for 2013: $29,325,042 Total Proposed Net Operating Budget 2013: $27,454,212

Number of Employees: Full-Time 220

% of City Overall Proposed Operating Budget: 21.99% Service Delivery Efficiencies 2013: $81,362 Service Delivery Efficiencies last 5 Years: $627,441

2012 Accomplishments: 3 year Business Plan resulted in:


Communication

Community Based Crime Prevention Community Patrol Criminal Investigation Road Safety Assistance to Victims of Crime Information Technology Resource Planning Facilities

Budgetary Resource Challenges: Workload Study ('Bedin & Associates) Brantford Police Service: 60% obligated: 40% available Ontario Civilian Commission on Police Services (OCCPS): 40% obligated: 60% available The Commission (OCCPS) indicates officers should be attending calls 40% of their shift and available for patrol 60% of their shift. In Brantford, the workload has been at the unacceptable/critical level for the past five years as they are obligated to calls 60% of the time. Authorized Strength = 166 Sworn Officers (translates to 173 officers/lOO,OOO population) Provincial Average= 197 officers/lOO,OOO population National Average= 201 officers/l00,000 population Alternative Service Delivery Options: N/A Opportunity for New Revenue Sources: N/A The complete 2013 Proposed Operating Budget can be found online at

www.brantford.ca/2013PreliminaryBudget

Services Provided: Ambulance Stations/Bases 303 Henry Street, Brantford 136 Francis Street, Brantford 37 Alexander Street, Paris 400 Col borne Street West, Brantford Number of Employees: Full-Time 64 TOTAL Part-Time FTE's Total Projected Revenue for 2013: $4,833,899 Total Projected Expenditures for 2013: $8,099,389 Total Proposed Net City Operating Budget 2013: $3,265,490 % of City Overall Proposed Operating Budget: 2.62% Service Delivery Efficiencies 2013: $0 Service Delivery Efficiencies last S Years: $26,958

51
2012 Accomplishments:

13

A new class of Advanced Care Paramedics completed their training in March 2012. This will bring our total advanced care paramedic staff compliment to 23, including the shift supervisors. This will put us at 64% of full time fleet staff as advanced care paramedics which is almost at our goal of 67%. In 2012, Council approved service and equipment improvement of Electronic Ambulance Call Reporting. This will allow the paramedics to complete the patient chart on the computer rather than on a multi copy paper chart. The information is encrypted on the computer and is much more secure, protecting the patient's personal health information.

Budgetary Resource Challenges: Challenge - 20% increase in call demand for service Impact - increase response time and delay in service provision Cost - $409,608

Alternative Service Delivery Options: N/A

Opportunity for New Revenue Sources:

N/A
The complete 2013 Proposed Operating Budget can be found online at

www.brantford.ca/20 13PreliminaryBudget

Services Provided: Family Health Infectious Diseases Environmental Health Chronic Diseases & Injuries Corporate Services not available Part-Time FTE's not available Total Projected Revenue for 2013: $7,629,654 Total Projected Expenditures for 2013: $9,826,026 Total Proposed Net City Operating Budget 2013: $2,196,372

Number of Employees: Full-Time not available

% of City Overall Proposed Operating Budget: 1.76%


Service Delivery Efficiencies 2013: $0 Service Delivery Efficiencies last 5 Years: $0

2012 Accomplishments:
Not available

Budgetary Resource Challenges: Mid-year/late provincial budget approval which delays in program delivery while awaiting approvals and funding Unanticipated one-time provincially-funded projects which diverts staff and resources from other programs Difficulty recruiting qualified staff which leads to decreased service delivery

Alternative Service Delivery Options: No alternative options. Ministry protocols and gUidelines dictate services delivery parameters.

Opportunity for New Revenue Sources: There are no opportunities for new or enhanced fees as the public health unit is not allowed to charge fees for Ministry-mandated programs.

The complete 2013 Proposed Operating Budget can be found online at www.brantford.ca/2013PreliminaryBudget

Services Provided: Legislated Municipal Home for the aged John Noble Day and Stay Program Bell Terrace Senior Apartments Total Projected Revenue for 2013: $10,474,981 Total Projected Expenditures for 2013: $12,055,134 Total Proposed Net City Operating Budget 2013: $1,580,153 Number of Employees: Full-Time

143.79 TOTAL
Part-Time FTE's

% of City Overall Proposed Operating Budget: 1.27%

Service Delivery Efficiencies 2013: $29,559 Service Delivery Efficiencies last 5 Years: $260,484

98 2012 Accomplishments:

45.79

Continued progress on upgrade of lOS B & C beds (on time & on budget) Resident's First Award for meeting milestones associated with quality care Host site for the Regional Best Practice Nurse from RNAO Successful implementation of Point of Care Terminals (electronic charting)

Budgetary Resource Challenges: New tower-Addition of new home unit while occupancy remains at 156.(lmplications on service delivery in nursing, support services and maintenance) Empty and unused space in facility which could be generating income and/or enhancing community services upon completion of redevelopment project Need for Strategic plan/operational review Return to Accreditation Process for enhanced quality operations Recruitment issues with Nurse Practitioner position (Fully funded by MOHLTC) Need for a part time staff educator (over 240 staff with mandatory annual education requirements)

Alternative Service Delivery Options: Exploring opportunities to consolidate services with City, County or others ie. IT support, linen services

Opportunity for New Revenue Sources: Strategic plan to map out possible opportunities Vacant spaces once redevelopment construction complete The complete 2013 Proposed Operating Budget can be found online at www.brantford.caf2013PreliminaryBudget

Services Provided: Library Acquisitions Administration Materials Management Service Information & Popular Services Technology Development & Support Services Occupancy - Main Library & Branch Total Projected Revenue for 2013: $550,000 Total Projected Expenditures for 2013: $4,548,274 Total Proposed Net Operating Budget 2013: $3,998,274

Number of Employees: Full-Time

55.16 TOTAL
Part-Time FTE's

% of City Overall Proposed Operating Budget: 3.20%


Service Delivery Efficiencies 2013: $26,700 Service Delivery Efficiencies last S Years: $112,667

31 2012 Accomplishments:
2012-2014 Strategic Plan

24.16

Brantford-Brant Chamber of Commerce 2012 Business Excellence Award (Technology Category) 2012 Ontario Library Association Archival & Presentation Award Short-Listed for the 2012 Ontario Public Library Services Angus Mowat Award for Excellence (Large Library Category)

Budgetary Resource Challenges: Future Reductions in Library Services Revenue

Alternative Service Delivery Options: Library Services A capacity building study is scheduled to be completed in 2013, Opportunity for New Revenue Sources: The Ontario Public Libraries Act specifies the services that must be provided free of charge to the citizens of a municipality,

The complete 2013 Proposed Operating Budget can be found online at

www.brantford.ca/20 13PreliminaryBudget

Police Board Honorarium


Services Provided: The Brantford Police Services Board consists of two (2) Council Members appointed by resolution of the Municipal Council, (1) Community Member appointed by Municipal Council and two (2) persons appointed by the Lieutenant Governor in Council The Police Services Board is the legal entity and authority for the organization and is ultimately accountable for the proper conduct of the organization's business. The Board is further responsible for the provision of police services and for law enforcement and crime prevention, generally determined after consultation with the Chief of Police. Total Proposed Net Operating Budget 2013: $31,515 % of City Overall Proposed Operating Budget: 0.03%

St. Joseph's life Care Centre


Services Provided: Ten year agreement ending in 2014 with a final contribution of $714,695. Total Proposed Net Operating Budget 2013: $870,996 % of City Overall Proposed Operating Budget: 0.70%

Health Care Task Force


Services Provided: Community Physician Recruitment Program
Funded annually from casino funds (Gross $110,000)

Physician Recruitment Nursing & Medical bursaries

Total Proposed Net Operating Budget 2013: $0 % of City Overall Proposed Operating Budget: 0%

Brant Community Health Care System - Stage 2


Funded from Corporate Contingency Reserve Fund (Gross $300,000)

Funding towards the Post-Graduate Residency program (Brantford General Site) Total Proposed Net Operating Budget 2013: $44,135 % of City Overall Proposed Operating Budget: 0.04%

911 Telephone System


Services Provided: 911 emergency response service

The complete 2013 Proposed Operating Budget can be found online at

www.brantford.ca/2013Prelim inaryBudget

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