Knowledge will drive

Liverpool

s economy
www.liverpoolchamber-magazine.org.uk
INSIDE:
Can UK business take on Apple? page 4
Tony Wilson interview page 38
Liverpools International Art Festival pages 40-41
AUTUMN 2010 3
Knowledge will drive
Liverpools economy
www.liverpoolchamber-magazine.org.uk
INSIDE:
Can UK business take on Apple? page 4
Growth at Innovation Park page 9
Tony Wilson interview page 38
THE BUSINESS MAGAZINE FOR LIVERPOOL AND MERSEYSIDE ISSUE 28 AUTUMN2010
3 WHEN SOLD | ISSN: 1757-7705
Editorial
If you have any news or views
you would like to share with other
Chamber members, contact
Pamela Holstein on 0151 227 1234
or e-mail at editorial@
liverpoolchamber.org.uk
Contact points
Advertising
For details on advertising opportunities
in Liverpool Chamber, contact:
Amanda Sutton on 0113 228 5203 or
e-mail amanda.sutton@excelpublishing.co.uk
Liverpool Chamber is produced on
behalf of the Liverpool Chamber of
Commerce and Industry by Excel
Publishing Co Ltd. It is distributed to
members of the Chamber and other
qualifying businesses free of charge.
THE abolition of the NWDA and the creation of Local
Economic Partnerships (LEPs) is part of the most
radical shakeup of regional and local governance in
decades. Business needs to understand that these
public sector changes will impact the work of private
companies directly. They have consequences for
local government contracts with private suppliers
and for planning policy, transport priorities, business
support initiatives, funding for international trade and
the evolution of apprenticeships and other training
programmes. The success of Liverpool and other
regional cities in recent years has been based on a real
partnership between business and local government
and it is important that the LEP process does not
undermine that progress.
On 6th September, the Government received
proposals from local authorities and other
organisations all over the country outlining what their
own Local Enterprise Partnership should look like. No
prior guidance was issued about which functions need
to be in or out of the LEP structure. Indeed, the usual
consultative process was given a novel twist, with the
invitation to councils to submit their proposals actually
preceding and informing the promised White Paper,
which will then go for wider consultation.
What we can glean from Ministers is that the LEPs
should equate to a realistic economic geography in
terms of travel to work/learn patterns and that they
will not be standing bureaucracies but, rather, small
commissioning boards formed to bid for a diminishing
government resource to fund local priorities.
Ironically, for all of the Coalitions talk of localism
and of the repatriation of power to local government
and communities, there is a real threat that inward
investment, sector development and venture funding
will be managed from Whitehall and so end the
autonomy in those functions that the regions have
enjoyed in recent years. The only potentially new
money will come from the Regional Growth Fund
a pot of 1bn, to be spread over a period of two
years and chaired by Lord Heseltine. This suggests
a return to the bidding culture favoured by the
last Tory government when Michael Heseltine was
Secretary of State for the Environment and oversaw
other competition-based programmes, such as City
Challenge.
The government says it is keen to see the
economy rebalanced towards the private sector and
Chambers have been central to the LEP process,
locally and sub-regionally. At a national level, British
Chambers of Commerce (BCC) has done a good job
in ensuring chambers are front of mind with key
Ministers but it is at the local operational level that
we need to engage. If the Coalition Government
really is committed to reviving and rebalancing the
economy, we will expect regional impact assessments
of decisions taken as part of the comprehensive
spending review on 20th October. Businesses
understand the imperative of tackling the national
decit but knee-jerk cuts with no prior risk assessment
could actually make matters worse. We need to
see Coalition support for projects
that promote a low-carbon,
sustainable economy such as
electrication of rail, a new
Mersey crossing, high-speed
broadband and investment in
renewable energy. We need
locally devised programmes to
attract inward investment and
we need sustained support for
international trade. If the
coalition really expects the
private sector to take a
lead, it needs to ensure
we have the tools to do
the job and the policy
support to deliver value
for the tax payer.
Local Enterprise Partnerships
an opportunity for business
THE ULTIMATE BUSINESS NETWORK visit www.liverpoolchamber.org.uk
Contents
News
4-5
Member news
6
Marketing & PR
8
Innovation Park
9
Knowledge
Economy 10
Corporate
Christmas 12-14
International
15
Conference
and Events 16-20
Hospitality
21
Events
22-23
Health and
Wellbeing 24-27
Environmental
28
Skills and
Training 30-32
Charity
34-35
Transport
36
Interview
38
Arts and Culture
40-41
New Members
42
Front cover image:
Professor Dennis Kehoe
and Ian Whissell of NatWest
Picture supplied by AIMES
Membership
For more information about membership of Liverpool
Chamber, visit www.liverpoolchamber.org.uk or ring
the membership team on 0151 227 1234.
Although every effort is made to ensure the accuracy of
information contained in Liverpool Chamber, the Chamber
nor its publishers cannot accept any responsibility for any
omissions or inaccuracies it may contain.
Liverpool Chambers chief executive, Jack Stopforth
4 NEWS
WHILE David Cameron uses
the metaphor of rebooting the
economy to get UK businesses
to innovate, compete and
export the country back to scal
health, Apple has reached
ever higher pinnacles
of global commercial
success, unveiling its
revolutionary iPad and
iPhone4 in the space
of less than a month.
Whats interesting
is that the creative
driving force behind
Apple is British
designer Jonny Ive.
What British industry
in whatever eld
could learn from Apple
is the value of design. Its no
accident that Steve Jobs has a
designer as his right hand man.
The world certainly isnt short
of mobile phones or personal
computers. What makes their
products must haves is that
they put the user rst. Moreover,
Apple has innovated whole new
multi-billion dollar markets to
wrap around their products
the iPhone Apps market alone
is now worth an estimated
$3.8 billion.
The truth is Britain does have
the talent which could propel
UK businesses to global success,
and we are still the
worlds 7th biggest
manufacturer.
The problem is twofold:
scale and culture. Because
our manufacturing sector
is dominated by smaller
companies, theres often a small
company mindset at work: a
belief that only the big players
should have a designer at the
boardroom table.
Theres a new breed of UK
companies which are at the
forefront of a business innovation
revolution. I have come
across hundreds of inspiring
examples of SMEs in the UK
being phenomenally inventive,
using new ways to understand
their users better, developing
innovative new products and
services which tap into emerging
consumer trends, and nding
new markets worldwide. In
sectors as diverse as cleaning
products to high end Hi-Fi, UK
companies are using design as
the engine of innovation and
are starting to take a bite out
of the big multinationals and
its these rms which will be
the backbone of the economic
recovery.
Apple can teach us another
lesson, too; the power of
bringing together cutting
edge technology with design
insight which understands what
users really want from that
technology i.e simplicity and
elegance coupled with powerful
applications. This same approach
is now reaping rewards in our
universities, who are now using
creativity to envisage consumer
uses for the technologies
coming out of research labs, and
visualising those applications to
attract venture capitalists to fund
their route to market.
So weve got the creative
talent, science and technologies,
weve got the manufacturing
base. Weve got a landscape
of nimble SMEs who can
embrace change quickly. And
we certainly have the economic
imperative. What we need now
is government to accelerate
existing initiatives to help
UK business put design-led
innovation at their heart, and
back measures to bring together
our strengths in creativity with
science and technology to
develop world-beating new
applications, products and
services which the world will
queue round the block to buy.
UK business needs sharper teeth if
its going to take a bite out of Apple
By David Frost, Director General of British Chambers of Commerce
worlds 7th biggest
manufacturer.
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The iPad: Apples latest must have gadget.
(Image: courtesy of Apple)
AT the Chambers Annual General Meeting
Chairman Ed Oliver stepped down after two
years in the role and almost a decade of
service to Liverpool Chamber as an active
member of both its Board and Council.
The meeting endorsed Vice Chairman Neil
Scales of Merseytravel, his successor.
Retiring Chair, Ed Oliver commented:
My time as Chair has been both
challenging and rewarding. Despite the
tough economic climate the Chamber
has continued to offer excellent services
and business growth opportunities to our
members. For the past 160 years it has
been the most inuential business lobbying
voice in the city and will continue its vital
work, representing the citys business
community under Neils stewardship.
As Chief Executive and Director General
since 1999, Neil has full responsibility
for the operation of Merseytravel, which
incorporates the Merseyside Passenger
Transport Executive and Merseyside
Passenger Transport Authority (PTA).
Merseytravel also owns and operates
the famous Mersey Ferries and associated
tourism attractions, Spaceport, U-Boat
Story and Beatles story, which generate
more than 34 million a year to the
regions tourism economy and supports the
equivalent of 742 full-time jobs. It also owns
and operates the Mersey Tunnels, providing
cross river links 365 days a year.
Neil Scales says: I am looking forward
to promoting the good work of Liverpool
Chamber of Commerce. It is an exciting
challenge, working with the business
community and decision makers, especially
in this new world of scal retrenchment.
Neil has overseen the successful re-
franchising of the Merseyrail Electrics
Concession and is also heavily involved in the
delivery of major public transport projects,
including the construction and operation of
the cutting edge Liverpool South Parkway
multimodal transport interchange.
New chairman announced at AGM
I am looking forward to
promoting the good work
of Liverpool Chamber of
Commerce. It is an exciting
challenge.
Neil Scales
NEWS 5
KLEEN & Green, the St Helens-
based business that hopes to
reduce fuel costs in vehicles by
up to 40 per cent, was named the
winner of the 2010 Merseyside
Innovation Awards. George
Heeley, the inventor behind the
business, has been developing the
technology for nine years.
He said: Were ready to
go. Weve been working with
organisations like DHL, United
Utilities and St Helens Council -
weve just been working with their
eet of 17 meals-on-wheels vans.
The vehicles showed a miles-per-
gallon increase of 26 per cent and
saw CO2 emissions fall 28 per cent.
Heeley added: Retro-tting
vehicles is the obvious area at the
moment, because vehicles take ve
or six years to get from the drawing
board to leaving the factory.
Having received a 10,000 cheque
Heeley said to the competitions
judges, Steve Sealey, Gary Millar
and Howard Rose, that he was
seeking a partner company and
further nance and was continuing
to develop the technology.
The 2011 Innovation Awards open
for entries in January visit www.
merseysideinnovationawards.co.uk
for further infomation.
TWO Indian nationals were
arrested by ofcers from
the UK Border Agency in an
intelligence led operation into
illegal working supported by
Port of Liverpool police.
The men were arrested at
KTC Edible Oils, Rimrose
Business Park, Liverpool
Freeport Terminal when the
ofcers checked immigration
documents. One 29 year-old
man was arrested for working
in breach of his working
holidaymaker visa and will be
detained pending removal from
the UK. The other 30 year-old
man was detained pending
further enquiries.
The business was served with
a notice of potential liability for
employing an illegal worker.
The employers have 28 days
to provide evidence that they
carried out necessary checks
to ensure the worker could be
legally employed or face a ne
of up to 10,000.
Eddy Montgomery, operations
director of the UK Border
Agency in the North West, said:
We will not tolerate illegal
working which threatens to
damage our communities and
take jobs from legal workers.
We will act on intelligence
to target those businesses
which ignore the rules and
we remove those with no
right to be in the UK.
These arrests are part of an
ongoing clamp down on illegal
working in the North West to
reduce the attractiveness of the
UK to illegal immigrants.
Anyone who takes on a
foreign national without
permission to work in the UK is
breaking the law, undermining
law abiding businesses and
faces a big ne.
There are strict rules about
which foreign nationals can get
a job in the UK and businesses
have a clear responsibility to
carry out the right checks.
LIVERPOOL COMPANY FACING
FINE FOR ILLEGAL WORKER
INNOVATION AWARDS
WINNER READY TO GO
L- R Gary Millar, Steve Sealey, George Heeley and Howard Rose
6 MEMBERS NEWS
WENDY ONeill has been running her
successful falconry bird control business
for three years. If its not delivering talks
to school children about natural history,
running corporate events, its providing
eradication of pest birds to industrial and
commercial sites. She uses trained birds
of prey to discourage mainly seagulls and
pigeons from nesting or roosting on or in
buildings where the birds cause problems
ranging from deacation of property and
pavements to the disruption of necessary
maintenance work.
Wendy has used her expertise to set up
a new business venture targeting a very
different market. Her new venture, Flying
the Knot, offers a unique and magical ring
bearing service for weddings.
She uses two barn owls called Spirit
and Angel and explained: The bird
will silently and elegantly y along the
aisle with the rings rmly held in place
and will gently land on the offered
gloved hand. The Best Man will unclip
and release the wedding rings and
the bird will y back down the aisle to
return to me. It creates a very magical
and memorable part of the service.
Demand for this service has been driven
by celebrity culture. Wendy explained:
Rio Ferdinand and a number of other
high prole weddings have featured owl
ring bearing as it reinforces and further
enhances that very important exchange
of rings. The birds do not need a large
amount of space in which to y, and
so most venues are suitable. Wendy
explained that she was recently lmed by
Channel 4 delivering wedding rings at a
high prole wedding, watch out for the
footage in February next year!
Wendy spends considerable time
bonding with her edglings which she
believes is a real privilege saying: Once
they are trained there are a number of
ways in which their skills can be used. I
host corporate events using falconry as
a team building exercise and also take
people out hawking for rabbits, pheasant
and partridge however if hunting is not
their thing, then a leisurely walk with
the birds following on is great fun too!
Ive also had great success working for
Airbus, where I delivered a biomimicry
presentation using both owls and
falcons which was designed to enable
their engineers further opportunities to
compare ight patterns, wing movement
and wing loadings. Biomimicry
is a fantastic and a very in-vouge
way of unleashing innovation.
The wide range of leisure and commercial
services the birds can offer provides
Wendy with a exible business with a
great deal of potential. After completing
her rst weddings this summer, Wendy is
anticipating a busy calendar for 2011.
WE have used Sunlight soap
or Palmoilve brand toiletries
or maybe body scrub from the
Body Shop. All these products
are made from palm oil derived
from the fruit of palm tree
scientically known as Elaeis
Guineensis.
Throughout the industrial
revolution British merchants
found palm oil a useful
lubricant, which than
became a highly sought after
commodity. Palm oil and
palm kernel oil accounting
for 48 million tonnes or 30%
of the total output of oils and
fats. The many uses of palm
oil are growing rapidly. Most
crisps and other food items
purchased at the supermarkets
are prepared with palm oil
due to the long shelf life.
Since 1967 New Britain Palm
Oil Company has operated
in Papua New Guinea with a
plantation that today numbers
100,000 hectors. It is continually
expanding the business
particularly here in the UK. It
has chosen Liverpool for the
site of its newest renery due
to its strategic location, port
facility, and good infrastructure
as well as Liverpools previous
reputation for palm oil business.
The grand opening of the
Liverpool renery was attended
by Excellency Mrs Jean L
Kekedo CSM OBE the High
Commissioner of Papua New
Guinea to the UK. Elena Enciso
and Mashiur Chowdhury from
the Liverpool Chamber toured
the state of the art renery,
Mashiur commented: This
amazing facility seems more
like a Bond movie setting, the
crude is rened, bleached
and deodorized with eight
levels of ltration and heating
process. They have gone extra
mile on economies of scale,
only 16 people are employed
in this multi-story building,
with an excellent loading
facility ensuring safety at all
time. The company has also
invested in housing, hospital
and education facilities for
the plantation workers in
Papua New Guinea and claims
to have been extracting oil
from sustainable sources.
Wendys business is flying high
New Britain oil refinery- An oily bizz-nizz ahead
The wide range of
leisure and commercial
services the birds
can offer provides
Wendy with a exible
business with a great
deal of potential.
ADVERTISING FEATURE 7
Improved services, more productive
journeys
In December 2008 Virgin Trains introduced
a faster, more frequent timetable, slashing
travel time along the West Coast. Since then,
passenger gures have increased year-on-
year by 15%, with 26 million customers a year
using the new high frequency service. In the
improved timetable, services from London
Euston to Manchester or Liverpool take just
over two hours and to Glasgow around four
and a half hours. Travelling to Glasgow by
air might save an hour in overall time, but in
contrast if offers executives just over an hour
of usable work time. By car, the gure is even
less in reality a driver would be unable to
manage any productive work at all and arrive
less than refreshed, having managed only
minimal contact with the ofce. In comparison,
around 80% of a Virgin Trains journey is
usable, productive travel time thats almost
the entire journey. On the London Euston to
Glasgow route that represents half a days
work just over 4 hours of usable ofce time.
At a time when budgets are under constant
scrutiny, companies often look simply at the
bottom line when booking corporate travel;
however budget saved in real cost, or top-line
travel time, is lost in productivity. True cost
savings in business travel can be found by
enabling executives and employees to work
effectively, safely and comfortably. All Virgin
Trains services now have an enhanced mobile
phone reception, plus high-speed broadband
Wi-Fi throughout it even works in tunnels.
For those with multiple ofce gadgets, there
are power points to ensure that laptops
never die and Blackberries and
smart-phones are fully
charged. Passengers can transfer les, access
the internet with ease, or concentrate on
more complex issues in the Quiet Zone.
The working day is simply transferred
to another ofce one that travels at
125mph and with better scenery!
In Standard there are Wi-Fi options to
suit all needs, and the onboard shop is
fully stocked with hot food and Fairtrade
drinks. First Class passengers benet
from a complimentary Wi-Fi connection,
a roomier, more peaceful environment,
with a table at every seat and wider, more
comfortable, chairs. They also enjoy a full
at-seat food service, offering refreshments
and an impressive seasonal menu.
Before and after service
Virgin Trains First Class customers have
access to 10 First Class lounges around the
network. With complimentary refreshments,
broadband Wi-Fi and access to power points,
it makes waiting time both enjoyable and
useful. The lounge at London Euston even
boasts superb shower facilities, a separate
Quiet Zone, a secure charging bank for all
makes of mobile phones and a fully equipped
meeting room. Every opportunity has been
taken to ensure the most proactive and
relaxing working environment, providing a
seamless travel experience.
VIRGIN TRAINS KEY
JOURNEY TIMES*:
London:
to Birmingham - 1hr 24mins
to Manchester - 2hrs 8mins
to Glasgow - 4hrs 31mins
*Monday to Friday average journey times
Meet your CSR targets go by train
As Virgin Trains services go straight into
the heart of the city, admin teams benet
from the reduced expense and paperwork.
For companies trying to streamline working
processes this simply adds to the case for
train travel. Add in the signicant reduction
in carbon footprint and the case becomes
stronger still. Planes and cars emit over 100%
more CO2 per passenger km than trains.
Virgin Trains also now recycles onboard waste,
all in all helping to make corporate and social
responsibility targets more achievable.
From start to nish travel with Virgin Trains
is smoother, more comfortable and more
productive better value for the environment,
the employee and the bottom line. The old
myth: out of ofce out of touch no longer
applies in todays corporate world.
To discuss your business requirements,
contact Magali Kennedy: 07785 927649 or
magali.kennedy@virgintrains.co.uk
Source: Defra and DECCs 2009 Guidelines
Virgin Trains ends Out of office: Out of touch myth
Travelling to business meetings used to mean a wasted day and, for many, that still applies, but Virgin Trains
is quashing the myth with its eet of modern trains and frequent services. Virgin Trains enables executives
and employees to be as accessible and productive as they need to be, throughout their entire journey.
8 MARKETING AND PR
VISITORS to the Merseyside
Maritime Museum are used to
some world class interactive
exhibits but now, visitors to the
website can play as they learn
too. The interactive game,
Cargo-a-go-go allows visitors
to experience the historic
Liverpool docks as they were in
their heyday.
The user must load a ship
berthed at Albert Dock with
cargo destined for the new
world but careful! Add too
much or stack it unevenly and
the ship might overbalance
and sink!
National Museums Liverpool
briefed Glow to create a fun
interactive experience rst but
with historical references and
educational elements including,
buoyancy and the plimsol
line. Thom Shannon, Technical
Director of Glow said: We
wanted to make a fun game
which was very easy for all ages
to use. As part of the research,
I went over to Albert Dock and
thats when I caught sight of the
original wheeled crane. That
was the solution right there and
its become an integral part of
the game.
Glow ships viral game for
Merseyside Maritime Museum
GOOGLE CERTIFIED
Rippleffect has been awarded
Google Adwords Certied
Partner status for its pay per
click (PPC) advertising services.
The agency believes it is the rst
in the city to achieve this status.
Craig Johnson, commercial
director at the rm, commented: PPC is an expanding area and
viewed increasingly as a key part of the marketing mix.
BRAVA Design has won three
new clients within the space of
one month; the Liverpool based
design agency successfully
pitched to three organisations
from the professional services,
childcare and third sectors.
Brava Design will create
new websites for Can Cook
Cookery School, a third sector
organisation in Speke, who offer
cookery courses to individuals
and corporates in Liverpool. The
other clients include Northwest
law rm Brown Turner Ross and
Hopscotch Childcare, a city
centre childrens day nursery.
Stephanie Hosny, Business
Manager at Brava Design said:
We have successfully pitched for
the work of three very different
clients; this is indicative of the
versatility in the sectors that we
are able to work with.
Mason Media has been appointed to handle corporate and
business to business PR for two rapidly growing Merseyside-
based companies I-PAYE and Vextrix Management. Nick Mason,
Managing Director at Mason Media commented: This is a great
opportunity for us to work with two of the regions fastest growing
businesses.
Brava Design wins
three new clients
CHESTER RACECOURSE hosted
an eye popping ash marketing
stunt, when Lady Gaga and Kylie
boomed out over the tannoys and
100 seemingly normal spectators
burst into a coordinated dance in
front of the Country Stand at an
evening meeting in July. The event,
the rst ash mob dance to take
part at a racecourse, was designed
to promote Warringtons Golden
Square shopping centre.
Knowsley Environmental Services Limited
Ofce 4. Barclay Business Park, Wareing Road, Aintree
Industrial Estate, Merseyside. L9 7AU
Telephone: 0151 5210692 Fax Number: 0151 524 2580
Email: paulmuldoon@btconnect.com
Web Site: www.knowsleyenv.co.uk
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Mason Media secures
double client win
T
HE growth of the science and
innovation sector in the Northwest
is key to the regions future success.
This includes major investments
such as Liverpool Science Park, the School of
Tropical Medicine, the growth of Daresbury
Science and Innovation campus, the National
Biomanufacturing Centre and Liverpool
Innovation Park.
Professor Dennis Kehoe, Chief Executive
of AIMES, stated: We are not becoming a
knowledge economy we are a knowledge
economy. Knowledge-based businesses
are leading economic growth globally.
Infrastructure has always been a key driver
think canals, motorways, airports; digital
infrastructure is one of the key drivers behind
the knowledge economy. Data centres are
the 21st century docks; just as the docks
were built to accommodate the growth in
international trade, digital infrastructure is
required to handle the massive increase in,
and reliance on, technology.
Liverpool Innovation Park on Edge Lane
and Liverpool Science Park, based next
to Liverpool Metropolitan Cathedral,
signed Memorandum of Understanding
to clarify the distinct and complementary
offer each provides to knowledge-based
companies. The agreement enables both
organisations to work more closely together
and more effectively to secure high value
jobs for Liverpools growing knowledge
economy without duplicating effort.
The Science Park focuses on delivery
of primarily Knowledge Quarter-centred
development & property services. It provides
space for SMEs requiring up to 5,000 sq ft
ofce and or lab space including soft landing
facilities for international companies and
support for the business incubation activities
of stakeholder universities.
Liverpool Innovation Park, incorporating
Wavertree Technology Park, is focused on
delivery of an open innovation campus for
knowledge-based organisations requiring
ofce, laboratory and workshop spaces
primarily of 3,000 sq ft or more. It aspires
to be the preferred destination for growing
organisations involved in knowledge-intensive
research, development, & clean manufacture,
including those graduating from Liverpool
Science Park.
The site includes the JMUs Digital Incubator,
ICDC, home of many start ups. The park is
now seeing these companies settle in the
location when looking for long term premises.
A trio of digital companies have recently
signed a three year lease for 1000 sq ft, the
key factors in relocating the high speed data
connectivity, the high quality of ofce space,
and easy access to the city and the M62.
Tenants, sdesign1 and AIMES Grid Services
are turning advantageous co-location
into a collaboration set to deliver industry
beating new digital services. Mark Tock,
the Parks Innovation Manager, explained:
This illustrates how co-location at the park
is helping knowledge-intensive businesses
to collaborate to compete in a highly
competitive environment.
Professor Kehoe explained the citys
strengths, saying: Liverpool has a strong
base in life sciences, digital and creative
industries, as well as a growing base in
technology services businesses supporting
other sectors with technology and innovation.
However to develop as a knowledge hub,
the city needs a combined marketing effort
to ensure the assets are linked in a way to
promote the area as a location choice. The
future development of Liverpools knowledge
economy will be partly determined by the
investment made into the supporting digital
infrastructure.
He continued: Liverpool Innovation Park
is the ideal location to create a hub around
digital infrastructure services due to the
abundance and resilience of power on the site
which would support the provision of energy
hungry facilities, such as data centres. This
would lead to the attraction and clustering of
digital services businesses creating a critical
mass on the site.
Innovation Park
encourages growth
INNOVATION PARK 9
Liverpool Innovation Park is the ideal location to
create a hub around digital infrastructure services.
Professor Dennis Kehoe
10 KNOWLEDGE ECONOMY
CHAMBER member AIMES Grid Services
has secured a 50K enterprise nance
guarantee (EFG) loan from NatWest as part
of a 100k infrastructure investment to
support the development of new services.
The injection of funds will cover the
cost of new networking equipment,
servers and secure power supplies
for the companys business continuity
and cloud computing services.
AIMES business continuity service
provides clients with a physical location
and back-up IT infrastructure in the
event of an incident which disrupts
their day-to-day operations. The
cloud based service offers businesses
secure data back-up on a scalable and
consumption-based pricing model.
Established four years ago, AIMES has
already achieved a turnover in excess of 1m
and established a client base which includes
Novartis Vaccines, Park Group, the Institute
of Child Health and Caterpillar Group. In
2009, the Company was crowned Knowledge
Business of the Year at the prestigious
Liverpool Daily Post Regional Business Awards.
AIMES portfolio of services includes
secure data hosting, data back-up and
disaster recovery solutions. The company,
which is based on Liverpool Innovation
Park, is expecting to grow turnover to 10m
within the next ve years.
Professor Dennis Kehoe, Chief Executive
of AIMES Grid Services, said: Our
ambition is to develop a successful
digital infrastructure business here on
Merseyside which combines highly
efcient cloud computing, and secure
and resilient facilities with cost effective,
high bandwidth network provision.
Ian Whissell, Relationship Manager for
NatWest, said: AIMES has grown to
become a successful business in a relatively
short space of time. Dennis and the rest of
the management team have a clear vision
for the future of the business and we are
happy to support their plans.
THE University of Liverpool is to lead
a new centre for virtual engineering at
Daresbury Laboratory, following the
confirmation of a 5.3m investment.
Virtual Engineering (VE) involves
integrated product/process modelling
and the creation of virtual prototypes
and will form a critical foundation for all
future business in the aerospace sector
and beyond. Major aerospace companies
are committed to VE because it provides
a cost-effective method of presenting
future options to the customer and
capturing their requirements. Despite this
and the associated VE developments,
integrated VE tools and techniques have
not been successfully implemented across
the whole lifecycle and throughout the
supply chain, presenting a major barrier
to organisations adopting the technology.
The Virtual Engineering Centre aims
to address this through a public-
private sector partnership bringing
together the University of Liverpool,
the Science and Technology Facilities
Council at Daresbury, the Northwest
Aerospace Alliance and its members,
and crucially the prime contractors
who see the development of the
centre as critical to the survival of
the regions aerospace cluster.
The centre will also explore solutions to
many important engineering issues such
as meeting the upcoming EU requirement
to cut airliner fuel consumption by
50% by exploring improvements to the
design of aeroplanes and their engines.
The centre is part funded by the
Northwest European Regional
Development Fund (ERDF), the
Northwest Regional Development
Agency (NWDA). The project partners
include the Science and Technology
Facilities Council at Daresbury, the
Northwest Aerospace Alliance,
Airbus, Morsons and BAE Systems.
MEDICAL nutrition company Nutrica recently
celebrated the completion of a three-year
investment programme worth 20m in its
operations at Liverpool Innovation Park.
Formerly known as SHS International,
Nutricia is a specialised healthcare subsidiary
of food group Danone. Its LIP operations
employ 320 staff to manufacture specialist
nutrition products for vulnerable groups
including the protein-free Neocate, Anamix
and Lophlex brands.
The investment programme has
delivered infrastructure, skills, and process
improvements necessary for the site to
maintain world-class status in the eld of
advanced nutrition.
Operations Manager, Rogerio Pacheo said,
The programme of investment has been to
absorb the growth of the business. We have
been growing at double digit rates for the
last ten to fteen years. Its a very healthy
business.
The occasion was marked by the planting of
a tree by Lord Mayor Hazel Williams. Nutricia
President Flemming Morgan indicated
that this represented a new beginning for
the company in Liverpool as it targets new
markets in addition to China, India and Brazil.
Nutricia confidently invests 20m
at Liverpool Innovation Park
From left to right Rogerio Pacheco, Operations
Director Nutricia Liverpool Flemming Morgan,
President, Nutricia Advanced Medical Nutricion
Hazel Williams, Lord Mayor.
Bank backs-up AIMES ambitions
Virtual engineering centre is future for aerospace sector
Our ambition is to
develop a successful digital
infrastructure business
here on Merseyside.
11
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PROPERTY LAW FOR BUSINESS
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12 CORPORATE CHRISTMAS
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12 RPORATE
Where shall we have
the Christmas party?
Choosing the right venue for your companys Christmas celebrations can be a huge responsibility.
Whether you are organising for ten guests or 1000, everyones enjoyment of the evening usually
rests on the shoulders of one person - the organiser. So here are some helpful tips from leading
events organiser, Corporate Innovations, to help you choose the right venue this year and make
some potential savings in the run-up to a credit crunch Christmas
CORPORATE CHRISTMAS 13
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now. If you want the pick of the
bunch youll need to conrm
your booking soon.
Ensure that all aspects of the 2.
venue complement your brand
and your party-goers if the
majority of your colleagues are
mainly young men make sure
your venue reects this.
Ensure you make at least one 3.
site visit and take a digital
camera to record your visit.
Make a note of how accurate
the directions are and the time
it takes to reach the venue from
the ofce.
Arrange your party date after 4.
you have chosen your venue.
Most companies tend to go for
a Thursday and Friday, so if you
need to get a good deal go for
a Tuesday or Wednesday
Consider accommodation 5.
at, or near to, the venue
some guests may like to stay
overnight and make the most
of the occasion. Again if youre
on a tight budget make sure
the venue is close to budget
accommodation.
A venue which has a helpful 6.
and efcient manager will
stand you in good stead in the
run up to your event. When
youre near to conrmation
request a drink on arrival for all
guests to be thrown in!
Choose a venue that can 7.
provide as many of your needs
as possible such as catering,
AV, cloakrooms, furniture and
tableware fewer suppliers will
make the management of the
event much easier. Choosing a
venue that already has a theme
is also more cost effective.
Choose a venue that suits your 8.
anticipated attendance gures
a full venue guarantees an
excellent atmosphere.
Make suitable provisions for 9.
post-event transport whether
coaches, cars or taxis this is
important if your event is to
end on a high.
Finally, make your Christmas 10.
party a cracker by spending
some time on the detail its
these small touches that
can make your event one to
remember. Ask some of your
suppliers to sponsor the drinks
or canaps great way for
them to build relationships and
for you to save some pennies!
14 CORPORATE CHRISTMAS
Here at LArche Liverpool we
are embarking on a new and
exciting project called
The Ark @ LArche.
The Ark @ LArche is a social enterprise
that aims to provide employment, training
and volunteering opportunities for people
with learning disabilities
The company aims to directly employ
people with learning disabilities and aims
to equip others with skills and experience
to enable them to move into employment
elsewhere.
The Ark @ LArche produces greeting
cards, candles and woven goods. Future
plans include a handyman service and the
development of a community caf
and linked horticultural project.
In each of these
projects people with
learning disabilities will
either be directly
employed, or
volunteering
to gain experience
of work or receiving
training to enhance
their employment
prospects. People with learning disabilities
need opportunities to develop their skills
and condence before moving on to other
employment. It is our aim that people with
learning disabilities will have ownership
of the enterprise and be included in the
decision making processes.
If you are interested in our products or
in becoming involved with our project
please contact us for more details: Please
ask for Andrew Lawler or Paul Byrne
The Ark @ LArche, Lockerby Road,
Liverpool, Merseyside, L7 0HG
T 0151 260 0422 F 0151 263 2260
E liverpool@larche.org.uk
www.larcheliverpool.org
We are producing larger
Christmas Cards this year for the
corporate market as well as our hand
made range. If you would like to order
LArche Christmas cards with
a personaised message and you company
log, please visit our web site for
more information.
www.larcheliverpool.org.uk
BEGINNING a new journey is
both exciting and frightening.
The path ahead is unknown and
can ll us with a sense of dread
and fear. It makes us feel that
the status quo is better and
safer, better the devil you know.
However, we cannot remain in
our safe cocoons afraid of taking
that rst step on this new journey.
Every child has that sense of
wonder and awe at the rst step
they take without holding on to
mum or dad. Likewise, parents
both fear and anticipate with joy
this rst step.
LArche Liverpool has embarked
on a new venture with this sense
of wonder and at times fear of
the unknown road ahead. The
establishing of a social enterprise
to provide employment, training
and volunteering opportunities
for people with learning
difculties is a bold venture. It is
something the community has
never tried to do. There are so
many questions about whether it
will work or not. Nevetheless, the
nettle has been rmly grasped
with both hands.
There is a determination that
we will make this work because
we want our core members to
gain the dignity and respect that
every human being has a right
to expect. Through our various
projects: candle making, card
making and textile products we
hope to empower adults with
learning difculties develop skills
which will give them the building
blocks to contribute to society,
a society which has in the past
neglected and hidden them from
the wider community
Building communities
with people who have
learning difficulties
ADVERTISING FEATURE
INTERNATIONAL 15
INTERNATIONAL
TRADE TRAINING
PROGRAMME 2010 - 2011
International Trade has been the key to
Liverpools success and it is still a vital
part of many business growth strategies.
Whether you are an experienced exporter
wishing to develop members of your team
or a company who is considering taking
their rst steps into the export market,
the Chambers range of one day courses
covers a wide range of areas. We can also
offer bespoke training at your premises.
For more information call 0151 227 1234
or email export@liverpoolchamber.org.uk
Export Sales Winning orders
overseas
Thursday 14th October
This one day course looks at getting an
appointment, professional selling and how
to build an export price.
200 + VAT Chamber Members
300 + VAT Non Members
Incoterms 2010
Thursday 18 November 2010
Review key provisions in the new edition
of Incoterms and receive a complementary
copy.
100 + VAT Chamber members
125 + VAT Non members
First Steps in International Trade
Tuesday 14th December
This one day course is the foundation into
the international process for importing and
exporting.
200 + VAT Chamber Members
300 + VAT Non Members
Understanding export paperwork
and the process
Thursday 24th February
This one day course looks at regulations,
administration, logistics, purchasing,
certicates of origin.
200 + VAT Chamber Members
300 + VAT Non Members
Appointment & management of
agents & distributors
Wednesday 15th December
Wednesday 9th March 2011
This one day course is designed to cover
the legal pitfalls and contracts, how to
manage a team of agents and distributors,
termination of agreement.
200 + VAT Chamber Members
300 + VAT Non Members
Fees are payable in advance and
include lunch, refreshments and
course notes.
Indonesian delegation
seeks UK investment
A delegation from the Indonesian Embassy
visited Liverpool Chamber seeking partners
and investment. The delegation was
headed by Tumpal Hutagalung, Minister
Counsellor, based at the Embassy in
London. He said: We consider the UK
a trading and investment partner, our
economy is growing by around 5% and we
are looking for UK investment, particularly
in technology.
The UK is already the second biggest
investor in Indonesia making up 41 per cent
of the foreign investment in the country. This
was led by mining and energy companies
and now spreading into retail with M&S and
Mothercare making their presence felt.
Mr Hutagalung continued: David
Cameron is encouraging UK businesses
to go into emerging markets and we are
offering that opportunity. The Indonesian
government is prioritising developments in
infrastructure, energy and agriculture and is
about to undertake a ve year road building
programme and railway upgrade. We need
port and electricity generation expertise
and have opportunities in design and
construction. Creative industries are more
advanced in the UK and we are also looking
to learn from best practice examples.
Contact Elena Enciso at Liverpool Chamber of
Commerce, 0151 227 1234 for more details.
QUALIFIED teacher, Jeff Leathley has
used his expertise and sports development
skills to create a business helping
disaffectedyoungsters to full their potential.
He explained: I have coached, taught and
mentored in the school environment for
thepast 15 years teaching the gifted and
talented pupils and students with special
needs.Jeff also has vast experience in health
and tness, explaining, I created the health
initiative for Everton Football Club way back
in 1996. I was the rst appointed Health
Education ofcer and personal trainer to
several of the club directors. I have taught
in schools, prisons, NHS centres and other
professional sports organisations.
After spending most of my working life in
multi-sports education and coaching at a high
level, I felt that there was a need to tackle
the growing problem of disengaged young
people in education. My experience helped
me to reengage these young people who
felt regular schooling was not their preferred
choice. Jeffs company, Networks Education has
the philosophy, every child does matter. He
stated: We aim to help and direct each and
every child to full their full potential inwhat
ever their chosen career. The company works
with students aged 14-19 in conjunction with
Schools National Curriculum who comevia
schools, jobcentre plus, Connexions or
sometimes approach the Networks Education
directly. Jeff explained: We also work with
ages 16-24 at our ALPHA Learning Centre to
give them the opportunity to work their way
towards a chosen career path in the sports
and leisure industry. It also offers support in
literacy and numeracy in a relaxed and friendly
atmosphere.
Students that Jeffs company has taught have
gone on to work in the local community for
local youth services as sports leaders, some
have gone on to gain employment not just
through the sports industry but have gained the
foundation employment skills to work in other
sectors such as the catering industry and retail.
Helping young people to achieve
L-R Tumpal M H Hutagalung Minister Counsellor (Economic), Jack Stopforth,
Rossy Verona, First Secretary, Merry Maryati, Commercial Attache
TO many people the world over,
Liverpool is synonymous with top
quality football teams, legendary
1960s pop music bands, ferries
and the River Mersey, the Liver
building and, to those steeped in
English history, a maritime heritage
with strong links to the New World.
But Liverpool, a UNESCO World
Heritage City, is also now a city
that epitomises the best in urban
renewal and regeneration. Building
further on its highly successful year
as European Capital of Culture
in 2008, Liverpool, together with
its sister resort of Southport, is
now positioned as one of the top
destinations in the country for
staging conferences, exhibitions
and other business events
and a signicant player in the
international events market too.
Liverpool has also retained its
position as one of the top ten
most popular UK city destinations
for overseas visitors according
to the latest International
Passenger Survey research data.
Approximately 453,000 overseas
visitors were attracted to the bright
lights and enticing ambience of
the city in 2009, making Liverpool
sixth most popular. Of course,
social time after conferences
plays a large role in attracting
delegates to a city, and Liverpools
credentials are second to none.
Not only does the city boast the
biggest number of museums and
galleries outside London, but it
also features a host of interesting
attractions and shopping locations,
including the brand new Liverpool
One shopping centre.
Clearly, therefore, its an exciting
time to be holding events
in Liverpool, Southport and
Merseyside. Many investments
16 CONFERENCE AND EVENTS
Conferencing and events
in the Liverpool City region
X p18
CONFERENCE AND EVENTS 17
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Stunning Conloionco,
Mooting anu Wouuing Vonuo
www.bluecoatoccasions.co.uk
Contact Jane, Eddie or Elly on 0151 734 4930
Opportunity Knocks
www.businessfairsuk.com
Merseys|de 8us|ness Ia|r
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The Blue Coat School
OCCASIONS at The Blue Coat
School, was established in July
2008 as part of the Blue Coat
School Foundation, which is a
registered Charity.
The sole purpose of the
Charity is to benet and
support the students of
The Blue Coat School in
Wavertree.
Occasions, is situated in
the stunning frontage of The
Blue Coat School. The venue
is available for meetings,
conferences and training
events. The Boardroom has a
license for Civil Weddings and
Partnerships with the onsite
Chapel also being available for
Wedding Blessings.
All rooms are not only
stylish and practical but also
steeped in history. Audiovisual
equipment and wi access
can be provided. All amenities
have disabled access and
there is ample on site and
street parking available,
all free of charge. In house
catering offers a wide variety
of options from a simple lunch
to a sumptuous banquet.
The Blue Coat School was
founded in 1706 and has been
on the present site in Church
Road since 1906. Therefore
holding any event there gives
visitors an insight into part of
Liverpools history.
Eddie Ardren, Secretary
of The Blue Coat School
Foundation says people
enjoy using the facilities we
have to offer here and are
amazed when they see this
hidden gem in the heart of a
city suburb. The feedback we
receive is excellent and clients
return here again and again.
For further information, visit:
www.bluecoatoccasions.co.uk
or contact Jane, Eddie or Elly
on 0151 734 4930.
18 CONFERENCE AND EVENTS
have taken place to enhance
the facilities and infrastructure
necessary for success in this
highly competitive, global market
sector, and more are planned.
This article traces some of the key
developments and success stories
across the Liverpool City Region.
Lime Street Station, regarded
as a major gateway into the city
centre, is being transformed by
a 35 million project to create a
visually stunning entrance into the
city and the important welcoming
factor for delegates. The project
is due for completion in Spring
2011 with the station remaining
operational throughout the
refurbishment programme.
Adding to Liverpools already rich
provision of museums, the striking
new Museum of Liverpool on the
waterfront, which is currently under
construction and is set to open in
2011, will also double as a unique
conference and events venue.
Plans for the creation of two
new hotels in the city have
been approved, including a
140-bedroom three star hotel
and a 130-bedroom budget
brand the latter will take its
design inuence from New Yorks
contemporary Flatiron building.
Designed by Liverpool-based
architects Falconer Chester Hall,
the new hotel will be built by
Northern Ireland-based developer
Tara House and the rst phase is
expected to be completed in the
third quarter of 2011, with the rest
of the development planned to
nish in 2012.
The ACC Liverpool has
announced that it is progressing
plans to invest a further 45 million
in expansion of the venue, to
include the development of three
2,700sqm exhibition halls. In the
year ended March 2010, the venue
hosted around 200 conference
centre event days, with more than
71,500 delegates in attendance.
Following on from restaurants
like Chaophraya and Lunya, which
have established themselves as
culinary must eats in Liverpool,
comes news that two TV chefs are
to make their mark on the foodie
trail. Jamie Oliver has just opened
his rst North West eatery in the
form of Jamies Italian, situated
in Liverpool One. Marco Pierre
White will be creating his third
North West venue as part of the
15 million Hotel Indigo, which is
currently under construction and
scheduled to open in Spring 2011.
Conrmation that Liverpool has
arrived as a major player on the
international conference scene
can be seen in examples of just a
few of the events being staged in
2010:
World Harm Reduction
Association Conference 2010
ACC Liverpool, 1200 delegates,
March
Annual conference of the
Association Internationale
des Palais de Congrs (AIPC
International Association of
Conference Centres) held at
ACC Liverpool, July
The Liberal Democrat
Conference, 18-22 September
at ACC Liverpool, c. 4,000
delegates
The 3rd International
Pedagogical Research in
Higher Education Conference,
organised by Liverpool Hope
University, 25-26 October at
the University of Liverpools
Foresight Centre.
Liverpools Forum Legati,
administered by Liverpool
Convention Bureau, is recognised
nationally as an excellent example
of how an ambassador scheme
can work for a city region and
its venues. Ambassadors are
identied from local universities
as inuential decision makers
with appropriate contacts to
national and international events.
Ambassadors quite literally work in
an ambassadorial role to link their
event with the city and bring high
value and prestigious conferences
to the Liverpool city region.
Forum Legati now has a network
of almost 200 ambassadors,
made up of academics, medics
X p20
X from p16
T H E P E R F E C T S E T T I N G ...
4 5 0 Y E A R S I N T H E M A K I N G
Welcome to Chester Racecourse, a unique venue with a
rich heritage and the perfect setting for your corporate or social event.
, 35 separate, versatile facilities including the largest multi function suite in Chester
, A range of venues throughout the racecourse with capacities for 20 700 people
, City centre location with 100 acres of external space and excellent transport links
, On-site Holiday Inn Express hotel offers 97 well-appointed rooms
, Award winning Restaurant 1539 offers modern British food and breathtaking views
, Fully inclusive delegate rates available
Call the conference and events team on 01244 304607 or e-mail events@chester-races.com
conferenceandeventschester.co.uk
CONFERENCE AND EVENTS 19
8
P S

8


A

A

8 P 8 C P S
L L L 8 C n
work
and
play
Exclusive Entertaining Opportunities
Business Membership at Liverpool Everyman and
Playhouse offers your company association with
culture of the highest quality and access to some
of the most exciting entertaining opportunities
of the year. Our experienced team will work with
you to tailor your event, arranging a quality evening
of entertainment for you and your guests.
Starting at 1,000 we offer three levels of
membership with a range of branding and
hospitality benets to suit businesses of all
sizes. To become a Business Member of
Liverpool Everyman and Playhouse contact:
Rowena Peers, Development Manager
T: 0151 706 9115
E: r.peers@everymanplayhouse.com
www.everymanplayhouse.com
FRI 8 OCT TO
SAT 13 NOV
THU 2 DEC TO
SAT 15 JAN
by
william shakespeare
directed by
janet suzman
jeffery
kissoon
kim
cattrall
A magical and absurd Christmas cracker of
a show from Peepolykus and Artistic Director
Gemma Bodinetz (Tartuffe).
BE A PART OF IT
G
et 20%
off
room
hire w
hen
you quote
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om
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Hold your corporate event, meeting or
conference in a centrally located beautiful
world heritage building.
Email entertaining@thebluecoat.org.uk or
call 0151 702 7782 to nd out more and to book.
20 CONFERENCE AND EVENTS
and researchers. These experts
regularly convene to network and
actively work towards bringing
more events into the city.
Whilst ACC Liverpool benets
greatly from this, the Convention
Centre sales team also identied
another opportunity. Ambassadors
bring association business, but
how about corporate events? The
venue team has now built up a
network of supporters enjoying
excellent corporate business
links with companies that would
look to bring meetings to the city
region. These friends or afliates
of the Convention Centre are
identied not just for their passion,
support and condence in the
venues offer, but also the level of
inuence they have in attracting
corporate events. Originally the
plan was to achieve thirty afliate
places. However, the success of
the afliate scheme and the desire
to partner with ACC Liverpool
has actually resulted in a much
higher number joining. Afliates, in
return, enjoy a variety of incentives
and perks, but most importantly
being part of the success that
is the BT Convention Centre.
Ten miles up the coast, Southport
has successfully rebranded itself
as Englands Classic Resort,
combining boutique hotels, high
quality restaurants and world class
golf facilities with the traditional
aspects of a coastal town that both
business and leisure guests still
expect to see.
As part of this regeneration, the
Southport Theatre and Convention
Centre (STCC) underwent a 40
million transformation, completed
in 2008, creating new meetings
suites and events space as well
as a direct link to the towns
newest hotel, the 133-bedroom
Ramada Plaza Hotel. In addition,
a 15 million redevelopment of
the towns Grade II-listed arts
centre, library and art gallery was
announced recently, creating
a brand new arts complex and
events space. Expected to be
completed in three years, the
Southport Cultural Centre,
situated in the towns fashionable
Lord Street, will encompass a
major contemporary art space,
a 430-seat theatre and a studio
space, capable of hosting
meetings and events for up to 600.
All of the development and
investment in Southport has
resulted in a surge of new business
wins and new conference interest
in the area. Since the beginning
of 2010, Southport Conferences
(the marketing agency for
the resort) has announced an
impressive number of wins worth
tens of millions, with many events
conrmed to return annually
up until 2017. As a popular
destination for government and
political conferences, Southport
will also host the Labour Party
North West Regional Conference
at STCC in November 2010, with
around 400 delegates expected
to attend.
In June 2010 Southport
Conferences underlined its
commitment to environmentally
friendly policies by launching
a unique delegate bike loan
scheme. The scheme is largely
supported by Southports Cycling
Town status, awarded in 2008,
which provides the area with many
routes and facilities for cyclists,
including dedicated bike parks at
local hotels.
Free, impartial advice and
practical support for those looking
to organise conferences, meetings
and other events in Liverpool and
Southport are available from:
Liverpool Convention Bureau
tel: 0151 237 3925; web:
www.liverpool.com/conferences
Southport Conferences tel:
0151 934 2436; web: www.
southportconferences.com
Eventia is the trade body
representing organisations
that provide business solutions
through the use of events.
Such organisations include the
UKs conference and meeting
destinations and, working with
them, Eventia offers a free,
nationwide venue nding
service (www.eventia.org.uk).
Commenting on Liverpool and
Southport as business event
destinations, Izania Downie,
Eventia CEO, said:
Current and planned future
investments will cement the
city regions position as a prime
location for businesses to meet
and stage their events. Eventia
will continue to work closely with
UK destinations and venues to
support their marketing activity
and to underline the key role that
meetings and live events play in
todays business communications,
both internal and external.
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Conference and Event 5ervices
t: 0151 231 3511 e: con|erences@ljmu.ac.uk
w: www.ljmu.ac.uk/con|erences
LiverpooI
John Moores
University
HOSPITALITY 21
Girish Gopalakrishnan, Head Chef
at Sakura Japanese restaurant in
Exchange Flags, Liverpool.
Age 31
What attracted you to working as a chef?
I guess its got to be the constant pressure
that comes with running a kitchen. You could
describe me as an adrenaline junkie of sorts.
Who did you do your training with?
I started working in kitchens eight years
ago but my baptism of re was denitely
at Gordon Ramsays agship 3* Michelin
restaurant in Chelsea. London.
Where did you do your training?
The period in my career that I think of as
my training period was spent at Gordon
Ramsays, Zuma Japanese restaurant and
Park Hyatt in Tokyo.
What chef do you admire?
The answer to that has to be Gordon
Ramsay not just because of having worked
with him, but more due to the tremendous
effort he has put into bringing the industry
and the profession into the limelight.
Describe your cooking style?
I would call it modern Japanese with strong
French technical inuence.
Whats your signature dish?
It would have to be Roasted Chilean seabass
with miso, garlic and shiso.
Whats your favourite meal?
I would say sushi... not because I cook
Japanese but my rst experience of sushi
was in Tokyo at the eponymous Tsukiji sh
market. The sh had just been landed and
the sushi prepared then and there. It was
truly of epiphanic proportions.
Kitchen top tip
My advice to anyone who wants to cook would
be to develop a sensitivity to temperatures as
it is fundamental to great cooking.
THE Conference Centre at LACE was
honoured at the Mersey Partnership
Awards when it won the Excellence in
Business Tourism category.
This represents a wonderful achievement
as it is the fourth time in its 10 years
of operation that the centre has won
this award which acknowledges the
importance of conference and events in
the business sector of the tourism industry.
The judges praised LACE saying it
demonstrates passion and has a strong
commitment to customers and their needs.
Nicola Hitchen, Centre Manager,
says: As ever it is down to the tireless
work of our happy and committed
team. We have a culture of striving
for excellence in all we do and the
staff take great delight in exceeding
our customers expectations.
CARLSBERG hosted party for Liverpool
Football Club at luxurious settings of Palm
Sugar Lounge. It was packed with over 250
VIPs and players.
Liverpool ONE was a hive of activity with
hundreds of Liverpool fans trying to catch a
glimpse of their favourite LFC players past
and present.
Graeme Parry, General Manager at Palm
Sugar Lounge said We are delighted that
Carlsberg decided to host their party for LFC
at our venue. The night was a huge success.
by Joel Jelen
FOR decades, going to the cinema on
your own was such taboo, you just didnt
do it, unless you were happy with a label
describing you as friendless or plain
lonely.
With 40% of households in the UK now
consisting of single people, the restaurant
has become the new cinema for Billy No
Mates and Fi No Friends.
Over in the US, solo women diners
are amongst the fastest growing
groups on the restaurant scene and,
my companys many restaurant clients
and contacts tell us that this is also
a trend particularly at lunchtimes in
shopping locations all around the UK.
The long-term rise in single living
generally suggests that restaurateurs
should be giving more consideration to
this well-established group of customers.
One of our clients commented
recently that a single diner is reason
enough for us to try and perform even
higher for the customer, They may
be an inspector or a journalist!
Whilst some owners say that eateries
complaining about solo eating are just
imposters for the industry, it cant do
wonders for margins can it? Well, the stats
make things unclear.
Some clients single diners are known to
have an average spend of three quarters
of what a party of three might have
because theyre much more concentrated
on the dining experience and less
concerned with only having tap water to
drink with meals.
And with the growth of fast-casual
restaurants perhaps these venues actively
encourage amongst families and others,
the lone diner.
Given the general phenomenon of
singletons and the awareness around
good food and eating out, Billy and Fi
are becoming increasingly important to a
restaurants thinking even though its still
largely an urban phenomenon. The single
diner is here to stay so give them a comfy
seat, not one at the worst table and dont
turn them away with a lie about availability.
Waiter training too might now include
advice on a warmer greeting for solo
customers. No more surprised or
disdainful looks or the words Just
yourself then?
Carlsberg end of season party
Award-winning success for LACE
Make mine a single
Theyre much more
concentrated on the
dining experience and
less concerned with
only having tap water
to drink with meals.
Christina Brandis presents Dirk Kuyt
with his Man of the Match trophy
LFC Legends , David Johnson, Phil Neal and
Alan Kennedy with Christina Brandis (Carlsberg)
Just Cook!
22 EVENTS
A tasteful after hours
THE Can-Cook studio hosted Business After Hours at the end of
August as thirty delegates enjoyed a fantastic cooking challenge.
Divided into teams of three, guests were challenged by Can
Cooks Director, Robbie Davison, to create a Nasi Goreng dish in
the kitchen pods at the Speke-based studio under the watchful eyes
of the studio chefs. A superb evening was had by all and another
Chamber visit to Can Cook isnt too far away!
BUSINESS OVER
LUNCH AT THE
MARRIOTT
THE Marriott Hotel hosted the
June networking platform lunch.
The presentations got underway
with Dan White from Liverpool
Arena & Convention Centre who
talked about their club class offer,
VIP boxes and their Vegas themed
Christmas party. Rob Young of SB
& P Accountants described their
specialised services including tax
planning and forensic accounting
followed by Anna Williams from
DLA Piper who talked about issues
surrounding employment law.
Pictured (l-r) Jenny Stewart, Liverpool
Chamber, Dan White, Arena &
Convention Centre , Rowan Sumner
- SB&P, Rob Young - SB&P, Anna
Williams - DLA Piper
STANLEY Parks beautifully restored
Isla Gladstone Conservatory
provided an elegant venue for
the Chambers 160th Anniversary
celebration. 180 guests enjoyed a
Pimms and a birthday barbeque,
creating the prefect summer event.
As part of the celebrations,
awards were presented to longest
standing member on the evening,
Bibby Line Group. The Chambers
Sports Personality Award went to
Neil Grundy, McGrath Associates.
Chambers Lifetime Achievement
Award was presented to Ken
Medlock OBE.
The charity rafe offering prizes
that money cant buy raised
over 4900 for Chamber charity,
Sunowers enhanced by pound for
pound sponsorship from Barclays.
Dressed in their summer best,
guests danced the night away to
Carl Chases guitar-led soundtrack.
Glamorous summer
birthday celebrations
EVENTS 23
FORTHCOMING
EVENTS
Business After Hours @
Synergy Fitness Studios
27 Lord Street L2 9SA
Thursday 29 September
5.30pm
to 7.30pm
10+VAT PER PERSON
Charity Networking
Adelphi Hotel,
Ranelagh Place,
Wednesday 6 October
5.30pm to 7.30pm
MEMBER FEE: 0
NON-MEMBER FEE: 0
Platform Lunch @ Sakura
Wednesday 20th October
Exchange Flags
12.30pm for 12.45pm
to 2.30pm
MEMBER FEE: 25
Cereal Networking
Breakfast @ Costa Coffee
Old Hall Street/
Tithebarn Street
Thursday 21st October,
7.45am
Cereal networking is all about
our campaign to encourage
a healthy wealthy and wise
lifestyle amongst Liverpools
business community. This
months speaker Lewis Bailey,
Personal Trainer
COST: 10+VAT PER PERSON
NON MEMBER 15+VAT

Platform Lunch @
Panoramic Liverpool
West Tower, Brook Street
Tuesday 16 November
12.30pm for 12.45pm to
2.30pm

Area 51Business Breakfast
@ Mersey Fire & Rescue
Service
Bridle Way, Bootle, L30 4YD
5 November 7.30am
COST: 15+VAT (MEMBERS)
20+VAT (NON MEMBERS)

Construction & Development
Lunch @ Atlantic Tower by
Thistle
Chapel Street
Tuesday 7 December,
11am-1.30pm
COST: 30+VAT (MEMBERS);
40+VAT (NON MEMBERS)
Book on line for all
chamber events
www.liverpoolchamber.org.uk
THE Chambers charity sector has continued to
grow in 2010 and collaboration with LCVS has
resulted in successful charity networking and
the launch of a brand new Philanthropy Lunch
series designed to bring businesses and charities
together.
More than 50 people packed into the August
Charity networking event at the Radio City tower
where guests were addressed by Carol Clare from
Cash for Kids and Ben OBrien from Kenyon
Fraser Marketing.
Launched in September the new Philanthropy
Lunch series, provides a great opportunity for
members of both the charity, and non-charity
sectors, to participate in a seminar and hear from a
speaker who is prominent and active in the sector.
The next Philanthropy Lunch takes place on 10th
November where our guest speaker will be the
High Sheriff of Liverpool, Roy Morris. Places will be
limited so early booking is essential.
EVERYONE who attended
last years Annual Dinner at
Liverpool Cathedral cant have
failed to have been bowled
over by the spectacular event.
This year, our annual dinner is
celebrating the Chamber 160th
Anniversary on 2nd December
at Liverpool Convention Centre.
The theme for this years
event is Enduring tradition,
embracing growth.
The Chamber attracts top
quality business speakers,
this year, the guest speaker is
Martin Broughton, Chairman
of British Airways and recently
appointed as Chairman of
Liverpool Football Club. With
both of these companies
making headlines this year,
guests can look forward to a
lively and fascinating insight
into some truly blue chip
business issues.
With an impressive pedigree,
Martin served as President of
the CBI from 2007 until 2009.
Prior to that, he chaired the
British Horseracing Board from
2004-2007, having joined as an
independent director in 1999.
Until 2004, he was Chairman of
British American Tobacco (BAT),
a role he took on in 1998,
having previously been group
chief executive and deputy
chairman since 1993.
The event starts with a drinks
reception followed by a three
course meal. At the event the
Chamber will announce its
charity for the year for 2011 and
present Liverpool Chambers
biannual Arts Commissioning
Award.
The costs are a head for 100
per person or 900 for a table
of ten.
Book online for all events at
liverpoolchamber.org.uk
Martin Broughton to address Chamber Dinner
New Philanthropy Lunch series
XPlatform Lunch at Novotel L-R Vicky Jaycock, Arena & Convention Centre,
Laura Doyle, Hilton Liverpool, Scott Montgomery, Hilton Liverpool
24 HEALTH AND WELLBEING
Joints & Points Healthcare have been fixing
people since 1996. We work with companies
and their employees to make sure they can be
as productive as possible.
Through the use of physiotherapy and
psychotherapy we deal with everyday causes of
absence and lost working time.
From back pain to stress, we assess within 24
hours, report back within 12 hours and give you
the knowledge to effectively manage your staff
and run your business.
Professional, affordable, effective health
care solutions.
We keep you working
Clinics:
Dale Street, Bold Street, Birkenhead,
Bromborough Ellesmere Port
0844 415 4895
www.jointsandpoints.co.uk
Agency Central is an independent online directory of
recruitment agencies, where you can search for agencies
that specialise in placing the types of staff that you need.
You can search for recruitment agencies in a number of
different ways and review details about your selected
agencies before choosing to go ahead and make contact.
So no matter what role you are looking to fill, make sure
youve chosen the best agencies to work on your behalf.
www.agencycentral.co.uk
Are you looking
in the right place
for new staff?
Agency Central is an independent online directory of
recruitment agencies, where you can search for agencies
that specialise in placing the types of staff that you need.
You can search for recruitment agencies in a number of
different ways and review details about your selected
agencies before choosing to go ahead and make contact.
So no matter what role you are looking to fill, make sure
youve chosen the best agencies to work on your behalf.
HEALTH AND WELLBEING 25
A REPORT by NHS Plus has
shown increasing numbers of
small business employers are
turning to their free Health for
Work Adviceline, introduced
to help tackle the impact
of sickness absence in the
workplace over a thousand
businesses have called the
Adviceline and the numbers are
increasing every month.
Overall, sickness absence
costs the UK around 100
billion each year. The
Adviceline is aimed at small
businesses, as they often
lack the resources that larger
organisations have at their
disposal. However, the effect
of just one employee being
absent can be huge in terms of
productivity, recruitment costs
and staff morale.
Small business employers
and managers are put in direct
contact with occupational
health professionals (Tel: 0800
0 77 88 44) for advice about
how to help an employee with
a physical or mental health
problem, so minimising the
impact on the business.
The NHS report shows
that more than 97% of small
business employers have found
the service useful.
We were very pleased to
nd out about this excellent
service, comments the
manager of a Newcastle
business in the report. We are
a small company (14 employees)
and just dont have access to
this sort of advice otherwise.
A London-based business
employer states: I was
able to speak to an advisor
immediately. They were very
knowledgeable and understood
how to relate that knowledge
to our company a small
charity. Having the summary
report sent almost immediately
was very helpful too.
Dame Carol Black, whose
report into working-age
health identied a need to
support small businesses and
led to the introduction of the
Adviceline, said, Im delighted
that we now have a national
occupational health advice
service available to all small
businesses in the country.
More and more employers
are taking advantage of the
opportunity to speak to a
NHS nurse about health
issues affecting their staff.
These managers understand
the business benets of
addressing employee health
problems when they arise, and
recognise that the Health for
Work Adviceline will provide
the professional, condential
information they need.
Employers and managers
with concerns can call the free
Adviceline on 0800 0 77 88 44.
They can also receive help with
occupational health monitoring,
screening and surveillance, as
well as lifestyle and well-being
issues, absence management
and rehabilitation advice,
and will be referred to further
support if appropriate.
Report shows NHS Plus small business
health adviceline is taking off
21 July 1969:
The surface of the moon
(Not a lot happened that day)
Houston we have a problem. Its my back, its playing
up again. I might stay in today.
You may not fully realise the impact the physical or
mental health of a team member can make to your
business until after the event.
NHS Plus runs a free advice line to help you overcome
important issues like this and minimise the impact
it can have on your business. Using the Adviceline
is completely free and connects you with a health
expert who will quickly start to work with you to
help your team member experiencing ill health.
Whats more, phoning the Adviceline will help you
to reduce absenteeism, improve morale and increase
the productivity of your team.
So, if you dont want to look back on the results of your
business in the years to come and wonder, what if...
Call our free Adviceline on
0800 0 77 88 44
and take the rst step to a healthier business
www.health4work.nhs.uk
ADVERTISING FEATURE
26 HEALTH AND WELLBEING
INNOVATIVE South Liverpool
Charity, Rotters Community
Composting won the special
2010 Year of Health and
Wellbeing category in the
Merseyside Innovation Awards.
Rotters Community
Composting have been running
a scheme called Fork to Fork
designed to help people of all
ages in South Liverpool to grow
their own food, and enjoy a
healthier lifestyle by taking part in
gardening activities.
Teresa Latta, Project Manager
commented: We are generating
changes for both individuals and
their neighbourhood by helping
people to learn skills and gain
condence in growing their own
food and using their own space
or local allotments. Local people
are now growing food cheaply
and we are helping them identify
cheap or free sources for tools
and seeds.
Rotters are the only company
on Merseyside who have a
license to compost food waste.
The compost is used on three
sites used by the community
groups to grow their produce.
The category is an extra award
in 2010 and has been sponsored
by Liverpool City Council and
Liverpool PCT to promote the ve
ways to Health and Wellbeing;
Connect, Be active, Take notice,
Keep learning and Give.
Gideon Ben-Tovim, Chair of
Liverpool Primary Care Trust,
said: Im delighted that a special
category has been introduced to
this years Merseyside Innovation
Awards to mark the Year of
Health and Wellbeing.
Throughout 2010 well be
encouraging everyone to think
about making small, achievable
steps towards a healthier
lifestyle, and its fantastic to be
able to recognise a scheme
which is making such a positive
contribution to this area.
Lean times
THE health
economy is
tightening its
belt in view of
the economic
forecast. That
there are more
efcient and effective ways to
work is an important principle and
one that has made health services
turn to the manufacturing world
for ideas about how to deliver
better value for money. A growing
area of interest is in lean thinking,
some hospitals lead the way in
incorporating this approach, whilst
others have barely started. The
benets of lean are pretty clear
avoid doing things that do not add
value to the customer. But why
can it seem hard for business ideas
to inltrate the world of public
sector organisations? A distinction
between prot-making and non-
prot making organisations is
common in the MBA curricula but
in these extraordinary economic
times, are ideas moving across
these domains more frequently
or more readily? Lean is but
one example of thinking about
systems, and both sectors have
experience of reducing costs
using a host of other ways. The
difculty will be improving quality
whilst increasing value so how
can this be done? It will mean
creating alternatives to health care
such as preventing ill health and
enabling communities to support
their citizens. For better mental
health resilience, this is a worthy
objective, changing the perception
and associated disability. Moving
from a reactive service for those
with the greatest needs to a
proactive service that can limit the
effects of severe mental ill health
this is not a radical view but will
be a very complex transformation.
Lean times indeed, but an
opportunity of a lifetime.
WORKPLACE Wellbeing
Charter has been launched as
part of the Year of Health and
Wellbeing, led by Liverpool
PCT, the Charter recognises
the importance of employers
to address the health and
wellbeing of their employees.
There is an ever-growing body
of evidence showing the positive
impact that employment can
have on health and wellbeing. In
developing this charter we want
to promote the workplace as a
setting that encourages health
and wellbeing improvement.
Companies who develop this
charter are demonstrating
their commitment to making
their workplace a welcoming,
supportive and productive
environment, said Gideon Ben-
Tovim, Chair Liverpool Primary
Care Trust.
For further information visit
www.wellbeingcharter.org.uk
Composting charity wins Year
of Health & Wellbeing award
Gideon Ben-Tovim presents the award to Teresa Latta
Easy steps to workplace wellbeing
HEALTH AND WELLBEING 27
6:45am:
Rudely awoken by the alarm and despite
my best intentions to leap out of bed and
embrace the day I hit the snooze button...
twice
7:50am
This morning I have two meetings with
clients over in Manchester and the journey
time can vary wildly so Im showered,
breakfasted and out of the door in plenty
of time.
9.15am
After the obligatory crawl along the M62
I arrive at Jardine Lloyd Thompson. JLT
are a broker of healthcare benets to
large corporates and Im working with
them to implement an employee benet
programme for law rm DWF. This is a
brand new contract for Medicash so we
discuss take-up and ways in which the
scheme can be promoted to employees to
ensure they get the most out of it.
11.10am
Guardian Media Group Radio are another
new client who have set up a bespoke cash
plan scheme to cover employees across all
their radio stations. Ive been up and down
the country in the last couple of months
to talk to their staff about the benets of a
cash plan and today Im at their head ofce
to chat to employees about exactly what
the plan is and how it works.
12.30pm
Head back to Liverpool in the car and just
have time to grab a quick sandwich before
our weekly sales update meeting.
2.00pm
Im really pleased to be sharing the news
with the team that Medicash has had a
record breaking rst quarter with take-
up of employer paid policies up 34% on
previous highest gures. Spirits are high
and we discuss progress to date on existing
accounts and opportunities within the
North West region.
3.00pm
Catch up with Andy Abernethy, Medicashs
Marketing Manager about the North
West Air Ambulance Pro Celebrity Golf
Challenge that we are sponsoring. Im keen
to double check that hes not expecting me
to play!
3.20pm
Finally get some time at my desk and top
of the priority list are a couple of follow up
calls to contacts that I have made recently.
One is to the MD of a small design business
who I met at a recent Chamber lunch who
is looking for alternatives to private medical
insurance for his employees.
4.00pm
Take a rst look at the statistics from
a survey on workplace stress that we
commissioned recently. The results make
alarming reading and I include the key
ndings in a presentation I am preparing
to give to HR managers about affordable
options for looking after the health of
employees its a popular topic in the
current climate.
5.45pm
Briey consider giving the gym kit thats
lurking in the boot of the car an airing but
quickly dismiss this thought in favour of
joining a few friends for a beer or two.
Paul Gambon
Paul Gambon is head of sales for one of the UKs oldest and largest healthcare cash plan
providers, Liverpool-based Medicash. Paul lives in a listed Victorian apartment in Waterloo
28 ENVIRONMENTAL
LIVERPOOL based, Eco
Environments, the award winning
solar and wind power, and
renewable energy specialist have
expanded into Manchester.
The new ofce will be opened
by Paul Dean. Paul has a
commercial property background
and is a member of the Royal
Institute of Chartered Surveyors
(MRICS) Paul commented:
We already have a number of
installations in the region, but
the scope to bring renewable
energy and all its benets to
the commercial property and
domestic sector here is fantastic.
A major green energy conference
offering advice on the latest
renewable technology is to be
hosted in Liverpool. The Green
Power Forum (GPF) is a national
green energy training and
networking forum and will host
its annual conference on October
14 at the LJMU Art and Design
Academy in Liverpool.
The programme includes
speakers from The British
Electrotechnical and Allied
Manufacturers Association
(BEAMA) and is sponsored
by Groundwork Merseyside,
Liverpool Chamber and Stiebel
Eltron.
The event will fully explain the
government targets and offer an
introduction to the technologies
which are available to businesses.
Crucially, the programme will
include advice on the new
nancial schemes, such as Feed
in Tariffs and Renewable Heat
Incentives which are available to
incentivise businesses. A meet
the buyer section will also be
held. The 2010 conference is
CPD accredited.
GPF chairman Mark McManus
explains: The Government is
setting tough targets;12 per cent
of heat production must come
from renewable sources and all
new properties must be built to
zero carbon standards by 2016.
These are extremely ambitious
targets when you consider that
just 1.5 per cent of energy is
generated by renewable sources
today.
Rachel Scarisbrick, business
services manager at Groundwork
Merseyside said: Increasing the
level of knowledge and training
in the renewable energy sector
is of paramount importance to
Groundwork Merseyside. This
event will further knowledge and
understanding of the renewable
technologies which can help
organisations drive down their
carbon emissions.
LT Print Group has achieved
certication to the International
Standard ISO 14001 through a
combination of major investment
in new equipment and the
green commitment of staff at
the rms base in Wirral.
This highly acclaimed standard
is designed to reduce waste and
energy consumption, and ensure
the most stringent environmental
standards are met.
One of the key factors in
LT Print Group achieving ISO
14001 has been its investment
in the latest Heidelberg printing
machines.
As well as recycling 100
percent of its paper waste,
cardboard and polythene, the
company has also reduced
its chemical waste recycling
processes by 75 percent
through investment in a Fuji
plate processor that minimises
chemistry and water use.
Bob McWilliams, LT Print
Groups managing director, said:
We know that our products
and business operations have
an inuence on the environment
and we are determined to make
a positive difference wherever
we can.
This isnt simply a standard
that we achieve and forget about.
Our whole business has been
assessed and all our staff have
been involved in implementing
the rigorous standards necessary
to achieve this highly respected
standard.
LT Print Group is now condent
that its next environmental step
to gain Forest Stewardship
Council (FSC) accreditation within
the next few months will be
achieved. This chain of custody
certication will mean that its
paper comes from sustainable
sources and its customers will
be entitled to print their FSC
certication logo on accredited
paper if they wish to.
WITH a growing need to reuse
precious resources and green
legislation inuencing waste
disposal, Liverpool-based
Northwest Electronics Recycling
Ltd are seeing strong business
growth.
The company offers electronic
recycling, void property clearance
for housing associations and the
newly introduced weigh & pay
textile recycling scheme. The rm
was founded in 2006 by Engineer
Stephen Dairo who completed
an MA at Liverpool John Moores
University and chose to locate
the company in Liverpool due to
proximity of the port.
Electrical items businesses,
are tested to see if they can be
repaired, if not they are broken
down in the UK so that the
precious metals inside can be
reclaimed. The company also
has an inventory of broken down
items that they sell for spares.
Natalie Reeves (pictured), Co
owner explained: Anything that
works, we will overhaul and sell on
with a warranty either through our
showroom or online eBay store.
Companies like LG Phillips will
also buy back items from us.
Textile recycling has recently
been added to the companys
portfolio. This is used as a fund
raising stream for schools,
community groups and charities,
who use the cash raised to
fund school trips, equipment or
donations to a charity of their
choice. The textile collections
are graded and much of this is
sent abroad. The heavier items
are sent to Eastern Europe
while tropical items are sent
to India, Nigeria and the Ivory
Coast. Natalie explains: Weve
had a push on school uniforms
lately and are aiming to send a
container to Africa destined for
schools and colleges there.
She continued: Even though
we are not a charity, we do have
a charitable arm. Through our
housing association clients,
we help families in need and
for a low cost we will supply
refurbished electronic goods such
as fridges and TVs.
Diversity of the services offered
has helped the company to
grow. Natalie explains: We
moved from being a specialist
company to one that handles
all waste streams, offering a full
waste service. The business
is expanding and in seven
months has grown from 15
to 30 employees with further
recruitments commencing in the
next month.
The future is looking promising,
Natalie concluded: We are
currently negotiating a contract
with a large electrical supplier
and that will enable us to move
into Manchester and open
another site. Then well be in
a position to tender for larger
council contracts and expand our
service to a range of sites.
Eco Environments expands
in Greater Manchester
Liverpool to host major
green energy conference
Growing recycling business
Caring for environment
brings reward
ADVERTISING FEATURE 29
LIVERPOOLS stunning San Carlo
has secured its place as one of
the citys top restaurants.
Since opening almost a year
ago, the ultra stylish venue
in Castle Street has become
a hub for Liverpools thriving
business community.
Whilst its buzzing, vibrant
atmosphere has been key to
its success it is the superb
food at San Carlo that ensures
its popularity with the most
discerning of diners.
We never compromise on
quality and that is why everyone
says our food tastes so good,
said Carlo Distefano, Proprietor.
He attributes his success to his
own passion for food and his
insistence on using only the very
freshest ingredients including
importing the best olive oils,
herbs, pasta and fresh tomatoes
from his native Sicily.
San Carlo Liverpool is part
of the award-winning San
Carlo Group, which was
founded as a family business
more than 16 years ago.
Other venues under the
watchful eye of Carlo Distefano
include Manchester, Birmingham,
Bristol, Leicester and London.
The group also has associate
restaurants in Milan and Rome.
Though the pace is fast,
the atmosphere in San Carlo
Liverpool, and indeed all
restaurants in the San Carlo
Group, is informal and relaxed.
Diners can browse over the
extensive menu that features
more than 150 exquisitely
presented dishes.
There is a huge choice of
starters from soups to authentic
antipasti and salads. Fish
specialities include salmon,
wild sea bass, Dover sole, giant
prawns, oysters and craysh.
From a perfectly cooked bowl
of pasta and bottle of wine to the
nest Lobster and Champagne,
the menu offers the perfect
choice for any occasion and its
impressive and comprehensive
wine list that complements the
dishes is 90 percent Italian.
San Carlo Group is proud of its
many accolades, which include
the industry-leading Les Routiers
in Britain Hospitality and Service
award, a listing among The Times
Top 10 Italian Restaurants, as
well as praise from gourmet critic
Lord Bradford, who features the
restaurant on his website.
Open 365 days a year from
noon until late, San Carlo
restaurants nationwide are always
a lively hub of activity.
As one table empties it
is full again in a matter of
minutes, so making a much-
soughtafter reservation is
highly recommended to avoid
disappointment.
For further information please
call 0151 236 0073 or visit
the San Carlo Group website
at www.sancarlo.co.uk
San Carlo where business meets pleasure
30 SKILLS AND TRAINING
Here at Liverpool YMCA we know that life can
be a difcult journey. We are here to help you to
overcome the difculties that you face and assist
you in building the skills that will enable you to
achieve and maintain a tenancy of your own.
We offer programmes that can be enjoyable and
exciting as well as practical and educational. By
utilising this support you can uncover skills you
never knew you had and achieve independence,
you can full your potential in a safe and supportive
environment. We can help you to make your journey
a positive, meaningful and successful experience.
Liverpool YMCA have been working with local people
for 150 years and we believe that to grow people
need to be nourished in Mind, Body and Spirit as
represented by the equal sides of the Red Triangle.
The YMCA can also help you to access the support
you need from other agencies, colleges, training
programmes and voluntary services.
If you require any further information regarding
application please contact a member of the support
team on: 0151 600 3530 or visit our website at
Build condence
Learn new skills
Overseas projects
Time to re-evaluate
Supporting the people ...serving the people of Liverpool
www.liverpoolymca.org.uk
THE Future Jobs Fund is a fund of around 1
billion to support the creation of jobs for long
term unemployed young people and others
who face signicant disadvantage in the
labour market.
The Fund is creating 150,000 jobs with
100,000 aimed at 18-24 year olds who have
been out of work for nearly a year. If your
organisation creates a new job, the cost of the
post is covered at national minimum wage
levels, for 25 hours a week over six months.
Jo Mills, Recruitment Manager at Liverpool
Chamber explained: A business has to
have a vacancy that has not been advertised
previously. Its a great opportunity for small
businesses who may wish to employ staff
but who may struggle with the costs and its
also good for the individual who has their
condence boosted while they get some
valuable work experience.
We make it as simple as possible for a
company recruit; their Future Jobs Fund
employee is actually employed by the
Chamber and paid by the Chamber so there
are no employment or HR issues. You can
have as little or as much involvement in the
recruitment and selection process. Applicants
are all pre-screened by the Chamber.
Judith OBrien (pictured above), MD of IT
Answers, provider of ICT & web services to
SMEs, created three new roles in web design,
IT support and PR & Marketing using the
Future Jobs Fund, she commented: The
calibre of the people coming for interview
was excellent. It demonstrates that there are
really talented young people out there, they
just need an opportunity.
They have tted in to the team really well
and worked hard, they are everything youd
want in a business, keen, passionate and
committed. We are going to offer them all
posts at the end of their contracts, theyve
helped us to achieve our goals and we
are delighted to keep them as permanent
employees.
Jo continued: Obviously the ideal scenario
is that there is a job at the end of the training
period but its important that the candidate
has six months of quality work experience
that will enable them to develop skills and
successfully nd work in the near future.

Future Jobs fund is recruiting until
March 2011. For more information
contact the Chambers Future Jobs
Fund Team on 0151 227 1234 or email
FJF@liverpoolchamber.org.uk
Build your business with Future Jobs fund
There are really
talented young people
out there, they just
need an opportunity.
LIVERPOOL Chamber Training
(Trident Training) has a client
bank of over 200 potential
apprenticeship applicants
wanting the opportunity to start
an apprenticeship programme.
The apprenticeships
programme that we offer are
in the retail, customer service,
business administration and IT
sectors.
Liverpool Chamber Training
can offer a free recruitment
service which can relieve the
stress out of hiring new recruits.
The candidates attend an initial
interview to assess their academic
skills and work experience to give
us the necessary details to match
the candidate to the job role that
they will be undertaking.
We will forward for your
selection suitable candidate to
meet your requirements.
Employers what do you
need to know?
The employer will be required
to provide a contract of
employment to the learner
for a period of 12 months to
complete the apprenticeship
programme.
The employer must pay the
apprentice a minimum wage of
95 a week.
The apprentice will be able
to able to work full time (37.5
hours per week).
The apprentice are required
to attend Liverpool Chamber
Training 1 day per week for the
rst 12 weeks.
A health & safety assessment
will be carry out by the Health
and Safety representative to
ensure that the employer has a
safe working environment.
The employer provides
evidence of the Employer
Liability Insurance.

What comes next?
If you are If you are interested
in taking on an apprentice or
you would like to discuss this
further please do not hesitate to
contact Katei Jones at Liverpool
Chamber Training, telephone
0151 236 3222.
Recruit a young person
into your organisation
SKILLS AND TRAINING 31
THE Heritage Lottery Fund
(HLF) has awarded a 350,000
to National Museums Liverpool
and the North West Fed
museums group to give 12
trainees a chance to learn
about heritage conservation
and audience development.
The money, awarded under
HLFs Skills for the Future
programme, will train the new
recruits over a four-year period
as well as training existing staff
at three heritage-based
organisations to become NVQ
and Conservation Technician
Qualification assessors.
This is a recognised skill
shortage area in the North
West of England and the
project is being delivered by
National Museums Liverpool
and North West Fed which
supports the regions museums
and galleries.
Alyson Young, National
Museums Liverpools training
and development officer, says:
This award enables us to
expand our work while helping
existing staff build on their
skills. It helps us reach every
section of the community.
Trainees will look at
conservation techniques at
Liverpools National
Conservation Centre with the
Institute of Conservation as a
key partner.
Recruiting through local
communities starts in
November 2010 with
placements - each lasting two
years - beginning in 2011.
Skills for the Future grant
350,000 to National Museums Liverpool partnership
LIVERPOOL Chamber is running a Graduate
Retention Programme to provide trained
and motivated graduates or executive
professionals available to work in your
business for either 13 or 26 weeks.
Qualified and experienced professionals
are available to grow and support your
company, they will bring their skills and
expertise at a minimum cost.
The Graduate Retention Programme is
designed to ensure that a base of skilled
graduates and professionals stay in the
city and find meaningful work. Project
Coordinator, June Davies explained:
The candidates undertake training in IT,
entrepreneurship, sales and marketing
to ensure that can provide the maximum
benefit to your company during their work
placement. We need companies who
can provide a job description and the
opportunity to a bright prespect, giving
them up-to-date, relevant and meaningful
work experience.

For further information contact June Davies
email: projects@liverpoolchamber.org.uk or
call: 0151 227 1234
Stop the Brain Drain
North West Ambulance Service First Aid Training
North West Ambulance Service Commercial Training provides
a comprehensive and quality range of rst aid and pre-hospital
training courses to industry, the public sector and general public
across Merseyside.
Courses available at our Training Centre in Bootle include:
HSE Firsl Aid al vork
HSE Energency Firsl Aid al vork
Aulonaled Exlernal Defbrillalion
Basic Food Hygiene
nfeclion Conlrol
Firsl Bike on Scene (Firsl Aid for Bikers
All of our courses can also be delivered on-site at customers own venues.
ve also offer a consullancy service for designing and wriling bespoke
courses to suit customers individual needs.
n 2009 we were awarded SO 9001:2003 slalus, cenenling our posilion
as one of lhe key providers of frsl aid lraining in lhe orlh vesl and
ensuring that the training we provide consistently meets the high standards
expecled fron a leading lraining provider.
For further information contact our Training Team on
0870 8330 999 or by e-mail at: info@rstaid-training.com
Quote reference LCCN610 when making your booking
and receive a free CPR Ventaid*!

Or visil www.rstaid-training.com for information on all of our
courses and the services we provide.
* A ventaid is an aid which can be used during CPR to prevent transmission of infection.
1 venlaid available per frsl 50 delegales booked quoling lhe code LCC610.
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Training
32 SKILLS AND TRAINING
A GROUP of 30 youngsters have been
placed in apprenticeships within their chosen
elds, which include everything from joinery
and roong to canine beauty therapy.
And it is thanks to Greater Merseyside
Connexions that these young people are
able to full their ambitions.
Employers are also reaping benets
by being supported with advice from
Connexions on legislation and changes
in education, training and the national
minimum wage.
Kieran Gordon, Chief Executive at
Greater Merseyside Connexions, said:
We recognise the fact that everyone
involved needs our help, from young
people to employers who want to know
the legal requirements of employing a
young person. The support and advice we
provide can prove life changing in some
circumstances.
One young person who is already feeling
the benet of an apprenticeship is Bernard
Sweeney, 17, from Dovecot. After leaving
Cardinal Heenan High School in 2009, he
struggled to nd work.
Bernard, who had a keen interest in the
construction trade, was contacted Greater
Merseyside Connexions Activity Agreement
Pilot, who put him in touch with JC
Construction, a local building maintenance
company, where he completed a three
week joinery work placement.
His employers at JC Construction were so
impressed with his commitment that they
offered Bernard a joinery apprenticeship,
enabling him to gain nationally recognised
qualications while also getting valuable
hands-on experience.
Paul Heggarty, Director at JC
Construction, said: Bernard is the
benchmark for our apprentices. He is
punctual, reliable and always willing to
learn.
His ability and attitude doesnt go
unnoticed by the rest of my workforce and
my experienced joiners always ask if he can
help them on their jobs.
Young people helped into employment
As the summer draws to an end, its time to start
thinking about recruiting for your Christmas vacancies.
As our gift to you well do all the hard work and solve your
recruiting needs for free!
- Use of our premises
- Access to 100s of job ready customers
- CV sifting
- pre-recruitment training to ensure you get
the right people for your business
For more information
Call Pauline on 07826 550457
www.tng.uk.com
Recruit the right people this Christmas
OpenDay&Night
We would be delighted if you could join us for one of our
open events. There are two separate dates when all four of
our schools will be open. You will get the chance to meet the
teachers, see the facilities and learn about our curriculum
and other activities. If you are unable to make an open event
then please remember that we welcome visits all year round.
The Merchant Taylors Schools, Crosby: a company limited by guarantee in England:
Company Number: 6654276. Registeredoffice: Liverpool Road, Crosby, Liverpool L230QP.
Registered Charity Number:1125485.
www.merchanttaylors.com
The Best Education For Life
Senior Boys Senior Girls
Junior Boys Stanfield Mixed Infants
& Junior Girls
Open Evening
Thursday 8 October
5pm 7pm
Open Day
Saturday 10 October
9am 12:30pm
Come along and see why we
are one of the North Wests
leading independent day schools
for boys and girls aged 418.
A Level Results 2009
Boys and Girls combined:
80% AB grades with 12 pupils
into Oxford and Cambridge
Extensive school bus service
(12 routes) available
throughout the North West.
Mixed Infants and Junior Girls
01519241506
Senior Girls
0151932 2414
Boys Schools
0151949 9333
Open Evening
Thursday 7 October
5pm 7pm
Open Day
Saturday 9 October
9am 12:30pm
Come along and see why we
are one of the North Wests
leading independent day schools
for boys and girls aged 418.
Record A Level Results for 2010
Boys School 86% A*, A and B grades
Girls School 79% A*, A and B grades
100% Pass Rate
1
0
9
0
9
0
8
Looking for a charity to support in 2011?
Companies know more than ever that social responsibility is an integral
part of their brand identity and that charity plays a key role in corporate
aims. Whatever your line of business and whatever your reasons for
working with a charity, Clatterbridge your cancer centre has plenty of
ways that you can get involved and help to make a real difference to the
patients of Clatterbridge Centre for Oncology.
Charity of the Year
By working together, we can help you to achieve objectives, boost staff
morale, help with team building activities, increase pr and help build
the reputation of the company. We have a good history of working with
well known businesses throughout the region, including BBC Radio
Merseyside who are currently helping us to fund vital new equipment
for our patients.
Sponsorship
Every year we have regular events which need sponsorship and we
look at local companies to support us whilst demonstrating a positive
image to your audience. In return, we can offer you publicity to raise the
prole of your company, increase brand awareness and help you to gain
excellent publicity as well as potential new customers.
Clatterbridge your cancer centre is the only charity to raise money to
directly benet the patients of Clatterbridge Centre for Oncology, the
leading cancer treatment facility for people in Merseyside, Cheshire, Isle
of Man and North Wales. It is our vision to provide world class cancer
care and support vital research.
If you would like to nd out more about how your business could
make a difference to our patients, please contact Kim Smith on
0151 482 7948 or email kimberley.smith@ccotrust.nhs.uk
34 CHARITY
LIVERPOOL based charity,
Walking with Giants attracted
delegates from around the world
to the city for their third annual
conference.
The foundation was formed in
January 2008 by the parents of
a young Liverpudian boy called
Alex, who was diagnosed with a
rare genetic disorder that causes
primordial dwarsm. Feeling
isolated and lacking information,
they travelled to America to meet
with families who have children
affected by the disorder.
After being inspired by the
Potentials Foundation helping
families in the USA, Alexs parents,
Sue and John decided to set up
a similar charity in the UK and
Walking with Giants was born.
Sue Connerty, founder said: It is
one of our aims to provide families
with access to relevant medical
knowledge and advice about
conditions that affect their child
and this year we brought a world
expert from the USA to meet the
families on a one to one basis to
provide advice and support.
Our aims are not just about
gathering families to share
information but also to create
friendships and enable the
children to play and enjoy life
without feeling excluded.
To enable the conference to
be a success, the charity has
received very generous help
from businesses in the city.
The city centre Marriot Hotel
put up all of the delegates at a
discounted rate and John Lewis
gave all the families a meal
voucher for lunch during the
conference and Next gave each
of the families at 40 voucher.
Sue explained: For many
families with a tight budget, this
support is invaluable, its also
great to see the families and
their children being welcomed to
the city in his way. Coming to a
warm and friendly lunch at John
Lewis where they are treated
as equals is a huge highlight
of their ve days visit. With 15
families, around 70 people in
total would have cost a fortune,
so John Lewis is a real lifesaver!
Conference brings in Giants
Liverpools Lord Mayor, Councillor Hazel Williams with Alex & Sue Connerty
HAVE you just upgraded your
mobile and not sure what to do
with your old phone?
Have you just changed the
ink cartridge in your printer and
wondering what to do with an
empty cartridge?
Old mobile phones and
empty printer cartridges can
be put to good use by raising
money for the British Red
Cross, to support the charitys
work in the UK and overseas.
The Red Cross will receive
1 for each recycled inkjet
cartridge and up to 30 for
each mobile phone.
Interested readers should visit
www.redcross.org.uk/recycle or
ring 0844 412 2811 to request
a Freepost envelope or a
collection box for their ofce.
RECYCLED PHONES AND INKJET
CARTRIDGES RAISE MONEY FOR RED CROSS
neurosupport
Supporting people with neurological
conditions, their families and carers
Neurosupport
Neurosupport Centre
Norton Street, Liverpool L3 8LR
Tel: 0151 298 2999
Fax: 0151 298 2333
Email: info@neurosupport.org.uk
www.neurosupport.org.uk
Open: Monday to Friday
9am 5pm
Regislered charily 1114999 Revised ^pril 2010
www.neurosupport.org.uk
Neurosupport is a unique charity offering non-medical advice
and information on all aspects of neurological conditions.
By hiring our rooms you are contributing to the charitable
work of the Centre.
Neurosupport offers exible and accessible meeting/
conference space in the heart of Liverpool complete
with its own car park (blue badge only).
Neurosupport's contracted catering service offers the best
in refreshments and food.
Flexible facilities
Our rooms can cater for the smallest of meetings and larger
events up to 90 people.
The Neurosupport Centre's location in the centre of Liverpool,
makes it easily accessible by car, bus and train.
Booking packs
Bookiug packs are available by euail, posl or via our websile. |or
urlher iuorualiou or lo discuss your ueeliug requireueuls, please
coulacl Chris wall ou 0151 298 2999 aud chrisueurosupporl.org.uk
CHARITY 35
THIS year, the chambers
charity of the year is
Sunowers and chamber staff
have been raising money in a
variety of ways.
Members of the Chambers
charity committee visited
Sunowers to present gifts of
paint and canvases to its art
group. They also presented
two tables generously
donated by Costco. Glo
Simmons, Development
Director said: The class needed
paint quite urgently and one
of our tables was broken. The
donation of the two tables
will make all the difference in
the world to the art room.
Sunowers Art Teacher, Cliff
said: The canvases are great. Up
until now some of our artists have
been using scrap paper but many
people prefer to paint on canvas,
its a great way of improving their
condence adding more value to
it. The pictures will last a long time,
often our artists will take them
home to keep and that means a
lot to them. They often use them
as gifts for friends and family.
3000 was raised by the rafe
during the Chambers 160th
celebration which was doubled
by Barclaycard. Glo continued:
This money will help us to fund
our art classes for a whole year.
Its one of the most important
areas of our work that we do
in terms of bringing a sense of
wellbeing to our clients plus our
artists leave a legacy for us and
for their families. The support
of the Chamber has really kept
this project running through this
year. Its not just the money that
has been important, for us this
last year of promotion has really
raised our prole. Our exposure
has grown 100% because of our
involvement with the Chamber.
A SURFING accident
in Wales two years ago
changed the life of
Charity Print Shop, MD,
Mark Wood.
He severed an artery
in his leg and his life was
saved by the Welsh Air
Ambulance. He said: I
later realised how lucky
I was; the ambulance
journey to hospital was
over an hour away by
road and I had only about
20 minutes to live.
The Welsh Air Ambulance
saved my life but it needs
3.5m year per aircraft just
to keep going and that is all
charitable donations, they dont
get any public funding.
To try and help them Mark did
the obvious sponsored walks
but then looked at a longer
term solution, and invited
the Welsh Air Ambulance to
a networking group that he
was running to generate some
referrals for them and the
idea of the Charity Print Shop
developed from there.
He continued: I realise that
its hard for a lot of SMEs to give
to charity and that corporate
giving tends to be though larger
companies who have time and
resources to devote.
Charityprintshop.com provides
a wide range of printed
products from business cards
to promotional gifts with a
USP that 50% of the prots are
donated to a companys charity
of choice.
Mark explained: With a
lot more companies wanting
to adopt corporate social
responsibility, this is a simple way
from small businesses to give
to charity. It gives people more
options than just sponsorship.
Its easy to set up, theres no cost
to the business.
Marks life-changing moment Sunflowers art group
brushes up
A few hundred ladies, and
a few men, took part in the
annual Jospice Midnight Walk,
sponsored by Liverpool Chamber
member Medicash, raising an
estimated 40,000 for the charity.
Fundraisers took to the streets
of Crosby and followed an 11k
route which started and nished
at Holy Family High School in
Thornton.
Jospices director of fundraising
Pat Murphy said: We are once
again overwhelmed with the
tremendous support from people
and businesses across the region.
We want to say a big thank you to
all the walkers and their supporters
for the fantastic amount of money
they have raised.
Based in Thornton, St Josephs
Hospice was established in 1974
and has cared for over 5000
people and their families.
MIDNIGHT WALKERS RAISE
MONEY FOR JOSPICE
AN annual charity golf day in aid of
Merseyside youth charity Fairbridge smashed
its previous best fundraising gure by
helping raise 17,000.
Event organiser Nick Jackson of Rathbone
Investment Management, who is also a
Fairbridge Merseyside committee member,
said:
It provided an excellent platform for
us to showcase exactly what Fairbridge
does and why it needs support. Fairbridge
nearly closed its doors two years ago when
Lottery funding ended. It now needs to
raise 500,000 a year to make ends meet. It
also needs substantial additional funding to
move into new premises so it can work with
a greater number of young people. Today
it literally has only a handful of businesses
which have adopted it as their ofcial
charity.
On Merseyside Fairbridge works with
around 200 young people aged 13 25.
Fairbridge offers a chance for young people
to get their life on track and get into
employment or education. It has a positive
outcome with 80pc of the young people it
works with.
Business tees off in style for Fairbridge
36 TRANSPORT
LATEST DESTINATIONS
FROM LIVERPOOL JLA
RYANAIR add Oslo Rygge to their list of
destinations.
Ryanair announced a new route from
Liverpool John Lennon Airport (JLA) with
twice weekly ights to 5th November.
This will be the airlines second service
to Norway from Liverpool complimenting
their popular four times per week Oslo
Torp service and means that Ryanair now
offers low fare ights to 45 destinations
from Liverpool.
EASYJET ADDS
LYON TO FLIGHTS
EASYJET, has announced a new route
from JLA, to Lyon, France due to
commence in December 2010. Lyon
is characterised by classical French
architecture, Renaissance-style buildings
and outstanding cuisine, boasting
delectable local specialities and quaint
bistros. Day or night, this attractive
city has much to offer and set in the
Rhone Alps area is a gateway to many
outstanding ski resorts.
NEW FOOD
OFFERS AT JLA
JLA has unveiled a new look departure
lounge as part of a 12 million
development at the airport to improve
and expand passenger facilities.
Frankie and Bennys, New York Italian
Restaurant and Bar is one of the rst new
retailers to open at the airport. The 4,000
sq. ft restaurant has created some 35 new
jobs and is the airports rst ever table-
service restaurant.
SUBWAY, one of the fastest growing
retailers in the North West, has opened
a second store at the airport. The airside
store is the 30th store for multi-unit
franchisee Stephen Richards.
ARRIVA North West has won the Liverpool
Daily Post Regional Business Award for
Investment of the Year for their 28million
investment in new buses in Merseyside.
An impressive 204 brand new, low
oor buses have been introduced to
the Merseyside eet during the last 16
months. Arriva Merseyside employs over
2000 staff who are responsible for over
54 million passenger journeys a year and
operate in the region of 60% of the bus
eet in Merseyside.
Phil Stone, regional managing director
for Arriva North West said: Investment
in new buses on this scale undoubtedly
helps in making public transport a more
attractive proposition
and illustrates our commitment to our
customers, our employees and the local
economy in the area.
MERSEYRAILS overall satisfaction score
in the Spring 2010 National Passenger
Survey reached 93% which is a 2%
improvement compared to 2009. This rating
makes Merseyrail the best of all franchised
train operators in the country.
The largest improvement in score was
for helpfulness and attitude of train staff,
which increased by 18%. The next biggest
improvement was in station facilities and
services which increased by 16%.
Bart Schmeink, Merseyrails Managing
Director, said: We know that being the best
train company in the country is not just about
running trains on time but also about getting
our customer service spot on. I am delighted
to see that our efforts in this area have been
recognised by our passengers.
REVAMP FOR BLUNDELLSANDS
& CROSBY STATION CAR PARK
A 340,000 facelift for Blundellsands & Crosby
Station car park has more than doubled the
number of spaces to 102 including six blue
badge bays plus parking for 74 cycles.
There are also secure cycle parking
equipment lockers on the Liverpool bound
platform, which, along with the cycle storage
facilities, have been funded from money
awarded by Cycling England.
EASTERN Airways unveiled an aircraft named
after legendary Liverpool comedian, Ken Dodd.
The 29-seater British Aerospace built
Jetstream 41 aircraft has a caricature of Ken
placed on the fuselage next to the entrance
door, along with his name and famous
welcoming line How tickled I am!
Ken Dodd OBE said: Im delighted to have
been given this honour with Eastern Airways
of having one of their aircraft named after me,
and Im also feeling very plumptious about it.
Ive had a thrilling and exciting afternoon at
Liverpool Airport.
Robin Tudor, Peel Airports head of PR
said: Ken, who is honorary president of
local airport support group - the Friends of
Liverpool Airport, came to help celebrate
Eastern Airways rst ights from Liverpool
so it was great to see him back here again 12
months on, having one of their aircraft named
after him.
Humberside-based specialist regional airline
was formed 12 years ago, and last July started
its rst scheduled ights from Liverpool John
Lennon Airport. Its scheduled services to
Aberdeen and Southampton from Liverpool
are primarily timed to meet the needs of
business travellers.
Eastern Airways aircraft named
after Liverpool comedian
Ken Dodd unveils caricature on Eastern Airways
aircraft fuselage at Liverpool John Lennon Airport
Arriva North West scoops
Investment of the Year award
Howard Farrall, area managing director, Arriva Merseyside
(left) and Phil Stone, regional managing director, Arriva
North West
Stephen Richard with Matthew Holmes,
Peel Airports Commercial Director
37
Please quote
chamber
when calling
Providing an integrated public transport network to
improve the quality of life in Merseyside
We do lhis in a number ol ways.
We subsidise socially necessary bus roules lhal are nol provided by
commercial operalors
We provide and mainlain bus slalions and bus shellers, and service over
6000 bus slops wilh inlormalion
We ensure a local cross-boundary rail nelwork exisls lo meel social,
economic and environmenlal needs
We own and operale lhe lwo Mersey Tunnels, lhe Mersey lerries,
Spaceporl, U-boal slory and The 8ealles Slory
We adminisler lhe Travel Pass schemes lor older people and lor people
wilh disabililies
We operale lhe Merseylink bus service lor people who have dillicully
using regular public lransporl
We provide lhe award winning Traveline service
We adminisler a series ol pre-paid lickeling schemes and mainlain a
nelwork ol selling agencies lhroughoul Merseyside
Our aim is to make public transport efficient, affordable and
accessible to EVERYONE.

Celebrate Christmas
Live music every night
Mid-week dinner from
15.95 per person
3 course lunch with live
music 25.00 per person
For whats on visit:
www.blundellstreetliverpool.com
or ring Ann on 0151 709 5779
Venue available for hire
for large events
website:
www.blundellstreetliverpool.com
Exclusive Member to Member offers: save s
with these specially-discounted offers
INTEGR8ED SOLUTIONS is
dedicated to providing reliable, high
quality management and support
of technology infrastructures
consisting of servers, workstations,
networks, telephones and mobiles.
Our mission is to exceed
expectations with every customer.
Offer to members:
No cost Health check
available
Whats included? The ICT Health
check is an assessment of how
your ICT is helping you achieve
your organisations goals or
perhaps, getting in the way! The
ICT Health check includes:
8A visit from our expert staff to
discuss your organisations work
and to see how ICT can help.
8An audit of your current
computer network, ICT support
and staff ICT knowledge.
8A concise report containing;
short, medium and longer term
recommendations.
8A meeting to go through the
report and sign off the project..
Contact: John Crump
0845 055 0086 sales@i8sl.co.uk
HILL Dickinson is the only national law
rm to be headquartered in Liverpool. It
is a full service law practice with ofces in
Manchester, Shefeld, London, Chester,
Piraeus and Singapore, and is celebrating its
bicentenary this year.
Senior partner, Tony Wilson explained:
We are very proud to be headquartered in
Liverpool. We have 679 staff working at the
ofces in St Pauls Square and 164 based in
the Corn Exchange. Globally, we employ
1300 people and are condent that we can
nd the right people in this city to support us
on a regional, national and international front
We concentrate much of our administration
in Liverpool, meaning that in other ofces we
have more legal staff on the ground, making
us very competitive.
Tony was partly inspired to go into law by a
TV programme he saw as a child called Boyd
QC. He said: Id pretty much decided by
the ago of ten that I wanted to be a lawyer..
I knew that Id like to have a profession and I
thought that law was fascinating.
He began his career in 1977 working for
Davis Campbell in County Road, Walton,
specialising in crime and personal injury. Davis
Campbell later became part of Hill Dickinson,
when the two rms merged in 1990. By this
point Tony had already been at Hill Dickinson
for some time. He became a Partner in 1982
and was Hill Dickinson Managing Partner from
1994-98. He has been Senior Partner since
2001 and is now in his second term following
re-election in 2005.
During his career he says he has seen
massive changes in the fabric of the city and
in the legal profession. He explained: The
biggest change has been the growth of large
rms through acquisitions. Weve seen a lot
of entrepreneurial rms emerging in niche
sectors, concentrating on personal injury
or property. In a generation weve seen the
old traditional law rms become few and far
between. Liverpool has a strong professional
sector across the board. It has well run legal
businesses that will survive the changes to
the market. In terms of the citys growth
and development, Id like to see larger
accounting rms located here to stimulate
more business and if we had one major
bank headquartered in the city it would
create further opportunity.
He added: Our future plans for
Hill Dickinson are to expand on a
national basis especially in the health
and commercial sectors. We envisage
further expansion of our Manchester
ofce and growth of our newest ofce in
Shefeld. We will also be developing further
international links.
Tony is keen supporter of the public life of
the city and holds non-executive director of
Liverpool Vision and Liverpool Biennial. As
a senior gure in the North West business
community, Tony is also a member of the
Northwest Business Leadership Team. The rm
is committed to corporate social responsibility
and is keen to give something back to its
home city. In Hill Dickinsons 200th year in
business, it is working with the Community
Foundation Network to raise vital funds
for grassroots community projects
in specic community groups,
including sport, education
and music across the North
West. The rms goal is to
raise 200,000 for charity
in two years through staff
fundraising, donations and
from the interest gained
from Hill Dickinsons
endowment fund.
As part of its 200th
birthday celebrations,
Hill Dickinson is also
hosting a concert by
the Royal Liverpool
Philharmonic Orchestra at
the Philharmonic Hall on 7
October. The Odyssey concert
will be conducted by Vladimir
Ashkenazyrks. The theme for the
evening will be music
from 1810, 1910 and 2010. Composer Ian
Stephens has been commissioned to create a
new piece for performance at the pre-concert
reception to be held at the companys St
Pauls Square ofce.
Tony concluded: Each ofce has held a
celebration for the rms bicentenary. Howard
Bernstein was guest speaker at Manchester
celebration, Hn Judge Tomlinson was speaker
at the London celebration, in Liverpool the
music is the guest speaker, which is tting,
given our recent Capital of
Culture status
Liverpool Chamber speak to Tony Wilson, Senior Partner, Hill Dickinson LLP
38 INTERVIEW
City lawyer reveals his motivation
Id pretty much
decided by the ago
of ten that I wanted
to be a lawyer ...
I thought that law
was fascinating.
39
LIVERBIRD Greetings are
celebrating 20 years of producing
their Liverpool Calendars and
Christmas Cards which are both
for retail sale and personalising
for businesses. The calendar
features 12 fabulous new and
up to date photographs of
Liverpool landmarks and the
cards feature wonderful snowy
picture. Calendars make
great Christmas gifts that are
economical to post.
In 2011 Liverpool is celebrating
the 100th Anniversary of the
opening of the Royal Liver
Buildings and Liverbird Greetings
have a fabulous range of gifts to
commemorate the anniversary
Crystals, Cufinks, a Keyring,
Paperweight, Tote Bag, Tea Towel,
Fridge Magnet, Model Taxi, Poster,
Car Stickerto name but a few
all featuring the Liverbird! Theres
also local books, Superlambananas
and Liverpool and Everton Gifts
something for everyone, whether
its a personal gift you want,
business gifts or maybe to sell via
retail outlets.
Also NEW this year is their
Wirral 2011 Calendar and
Christmas Card. The calendar
features 12 amazing Wirral views
and the Christmas card a wintry
Birkenhead Park.
All calendars and cards are
supplied with envelopes and
are produced to a very high
specication.
For the full range of Liverpool
and Wirral calendars, cards
and gifts, log onto www.
liverpoolgifts.co.uk or e.mail
sales@liverpoolgifts.co.uk or
telephone 0151 428 0603.
Liverbird and Liverpool celebrate
ADVERTISING FEATURE
Send personalised greetings from Liverpool and Wirral this
Christmas with these fabulous cards and calendars
Cards and calendars can be personalised with your logo & address details...
a great range of gifts are available too! Contact us today for details.
T: 0151 428 0603 E: sales@liverpoolgifts.co.uk
www.liverpoolgifts.co.uk
Order before
the 3rd of
November 2010
and receive a
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Wiffie Fragrance Bears,
Aromatheraphy, Massage & Fragrance Oils
Bath Treats & Oil Burners,
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THE Liverpool-based retailer Home Bargains appealed
to budding and experienced stitchers across Merseyside
to get in touch and suggest their favourite Liverpudlian
scene. Volunteers were invited to a workshop with
members of the Merseyside Embroiderers Guild. The
project was created to coincide with the citys Capital
of Culture celebrations in 2008 under the banner of Go
Create 08 Get involved.
Textiles teacher, Elsie Watkins, lead the workshops
alongside project manager, Gill Roberts. The tapestry is
due for completion in 2011. Home Bargains, along with
the Guild, are now looking to secure a permanent home
for the tapestry in one of Liverpools prestigious museums.
40 ARTS AND CULTURE
ITS that time again when everyone suddenly
becomes an art critic. Strange, wonderful,
shocking and beautiful artworks ll the
galleries, adorn the sides of buildings or take
over public spaces competing for attention
of the thousands of art lovers and bemused
onlookers during the 10 week Biennial Festival.
My own gallery, the Corke Art Gallery is
hosting ten separate Biennial exhibitions.
The opening show features the work of street
artists including Banksy and Nick Walker but
I have also included a wide range of local
national and international artists who have won
awards and prizes for their work and have links
to the city.
As Chair of the Chambers Arts & Culture
Committee developing the citys artistic
talent of the future is very important to me.
To give students an opportunity to exhibit
in a gallery during the Biennial, the last two
exhibitions in the Corke Gallery will feature
the selected work of higher education
art students and A Level art students
who show most promise and who are the
potential Biennial stars of the future.
Full details at www.corke.net
Liverpools Independents succeeds against all odds
Showcasing Liverpools own artistic
talent at the Liverpool Biennial
Nic Corke writes
THE Independents is one
of the largest and most
exciting contemporary visual
arts festivals in the UK, with
an exhibitions programme
that runs in parallel to the
Liverpool Biennial. This year
the Independents will showcase
more than 500 artists in 129
events at 62 venues in Liverpool
and the Wirral. It is an open
access contemporary art
event that showcases young
blood and emerging new
talent alongside established
international artists, throwing
up unexpected and genuine
surprises in extraordinary and
sometimes unusual venues.
Despite the setback of no
funding from the Arts Council
in a year of stringent public
nances and cultural sector
funding cuts, the Independents
festival will carry on thanks to
revenue and support generated
by hundreds of participating
artists and galleries.
Mark Willcox, Chair of the
independents Board, said:
Artists and galleries have
rallied to help the festival
ght on against all odds
this year because they
realise the importance, the
potential and the value that
the Independents has for
them. In the current economic
climate their support really
is something to celebrate.
With a mix of local, national
and international artists, the
Independents continues to be
a major event that provides
opportunities for artists to
showcase new work specically
created for the festival.
Full details at
www.independentsbiennial.org
Strange, wonderful,
shocking and beautiful
artworks ll the galleries,
adorn the sides of buildings
or take over public spaces.
ARTS AND CULTURE 41
Liverpool Biennial 2010 International 10
18 September 28 November
THE 6th Liverpool Biennial International
Festival of Contemporary Art, celebrates a
decade of bringing new art to the UK.
The theme of the show is Touched. It
will involve more artists than ever before,
while continuing to place an emphasis on
commissioning ambitious new work from
leading and emerging artists based outside
the UK.
The 2008 Biennial attracted 975,000 visitors
and generated 26.6m in visitor spend in the
local economy. With each exhibition attracting
a growing number of visitors, 2010s show
is sure to deliver a boost to the citys tourist
economy.
Lewis Biggs, Artistic Director of Liverpool
Biennial, has announced the list of the 60
leading and emerging international artists
who will exhibit this year. These artists will
showcase their work, which are principally
new commissions as well as several key works
previously unseen in the UK, at multiple
venues across the city from the Tate Gallery
to the old Rapid Hardware building and
Chinatowns Scandinavian Hotel.
The former Rapid building will have its entire
basement lled with three large-scale video
installations with living room-like seating
areas. The ground oor will be taken over by
a number of international artists, creating live
work. The top oor of Rapids former home
will house a huge coil of metal tubing that will,
pipe in sounds of the street from outside.
Lewis explained: We have a history of
using empty buildings in a creative way
and we hope people will be inspired by the
works inside. When you walk past that side
of Renshaw Street now, it is usually silent,
but this will bring it to life. The idea that
something will be happening behind every
window is very exciting. The disused Futurist
Cinema on Lime Street and Mann Island are
also being unveiled as also unusual exhibition
spaces during the 10 week festival.
Visitors can look forward to seeing 1,000
glass bells in Liverpool Cathedrals Oratory,
and a 7m-long sword of Damocles hanging
from the ceiling of the Black-E arts centre
on Great George Street. Lewis continued:
Liverpool Biennial is the one of the most
exciting and best attended in the world due
to its enduring emphasis on commissioning
the most ambitious and challenging new
work, offering the largest concentration of
contemporary art anywhere in the UK.
Full details at www.biennial.com
In a world packed with countless biennials, triennials and the rest, this
madcap event in Liverpool remains distinctive and entertaining ... the
overall ambition to introduce British audiences to up-and-coming
international artists and trends is adhered to excellently. The Times
42 NEW MEMBERS
New members to Liverpool Chamber March and April 2010
A Quiet Place Ltd
26 Hope Street, Liverpool L1 9BX
T: 0151 708 6910
www.aquietplace.co.uk
Ms Penny Dolan
Acal Energy
The Heath Business and Tech
Park, Runcorn WA7 4QX
T: 01928 511581
www.acalenergy.co.uk
Ms Amanda Hanlon
All Year Spring Clean
28 Buttercup Way, Walton,
Liverpool L91JQ
T: 07943 976583
www.allyearspringclean.co.uk
Ms Helen Lavelle
ASC Finance for Business
4 Christopher Street, Liverpool L4 4JX
T: 0151 207 9488
asc.co.uk
Mr Robert Davison
AtPeak Resourcing
Aintree Building, Aintreee
Racecourse Business Park,
Aintree, Liverpool L9 5AQ
T: 0151-523-0612
www.atpeakresourcing.co.uk
Mr Paul King
Base2Stay
29 Seel Street, Liverpool L1 4AU
T: 07756 681 632
www.base2stay.com
Mr Gary Strettle
Bidability Ltd
113, The Bridgewater Complex, Canal
Street, Bootle, Liverpool L20 8AH
T: 07725 883505
www.bidability.co.uk
Ms Rachel Phelan
Blorenge Training Services
96 Cockburn Street, Dingle,
Liverpool L8 9TD
T: 0151 222 5778
Mr Lee Clarke
Bruntwood
The Plaza, 100 Old Hall
Street, Liverpool L3 9QJ
T: 0151 236 1647
www.bruntwood.co.uk
Mr David Halvorsen
Cafe Sports England
42/44 Stanley Street,
Liverpool L1 6AL
T: 0151 239 5070
www.cafesportengland.com
Ms Natalie Haake
Cafe Sports Express
10 Thomas Steer Way, Liverpool
ONE, Liverpool L1 8LW
T: 0151 706 7440
www.cafesportsengland.com
Ms Natalie Charnley
Can Cook Studio
Unit 20, The Matchworks,
Garston, Liverpool L19 2PH
T: 0151 427 9815
www.cancook.co.uk
Mr Robbie Maxwell
Carequick Limited
21 Paul Street, Liverpool L3 6DX
T: 0151 227 5557
www.carequick.co.uk
Mr Colin Willison
Cartridge World
61 Moorfields, Liverpool L2 2BP
T: 0151 227 1357
www.cartridgeworld.co.uk
Mr Malcolm Mogan
CELLS Project
56 Wood Street, Liverpool L1 4AQ
T: 0151 709 8687
www.cib-cellsproject.com
Mr Shaun Lyne
Clarks Bistro & Catering
c/o The Exchange, No1 Old
Hall Street, Liverpool L3 9HF
T: 07595 170 146
www.richardclarkcatering.co.uk
Mr Richard Wilkinson
Datatrace UK
Unit 3 Connect Business Village,
24 Derby Road, Liverpool L5 9PR
T: 0151 207 4344
www.datatraceuk.com
Mr Peter Stockton
DPP Interiors Limited
9A Chester Road, Tuebrook,
Liverpool L6 4DY
T: 0151 737 1003
www.dppinteriors.co.uk
Mr Damien OReilly
Emplacement
Il Palazzo, Water St, Liverpool L2 0RD
T: 0151 229 1798
www.emplacement.co.uk
Mr Jon Ashton
Enrique Sanchez Spanish Lawyer
Suite 6 Springwood House, 4 Rose
Lane, Mossley Hill, Liverpool L18 5ED
T: 0151 345 7922
Mr Enrique Webster
Glendale Liverpool Ltd
Unit F, Bridge Industrial Estate, Speke
Hall Road, Speke, Liverpool L24 9HB
T: 0151 448 1581
www.glendale-services.co.uk
Mr Peter Laird
Just Ask Scarlett Ltd
West Lancashire Investment Centre,
Maple View, Whitemoss Business
Park, Skelmersdale WN8 9TG
T: 0844 567 1001
www.justaskscarlett.com
Mr Mark Clark
Kaplan Adult Learning
Cotton House, Old Hall
Street, Liverpool L3 9TP
T: 07974 005175
Ms Mandy Murphy
Languages Partnership
Translation and Interpreting
- French. Russian. Spanish
17 Bertram Road, Aigburth,
Aigburth, Liverpool L17 8UE
T: 0151 727 3589
www.languagespartnership.co.uk
Ms Helene Moon
Liverpool Wellbeing
and Yoga Centre
37 Hope Street, Liverpool L1 9EA
T: 0151 709 9169
www.liverpoolwellbeing.com
Miss Helen Glanville
LUV2LET
211 Eaton Road, West Derby,
Liverpool L12 2AG
T: 0151 228 2801
www.LUV2LET.co.uk
Mr Paul Kelly
Merseyside Black History
Month Group Ltd
19 Devonshire Road,
Liverpool L8 3TX
T:
Mr Femi Dickson
Nationwide Platforms
Knowsley Industrial Estate, Yardley
Road, Kirkby, Liverpool L33 7SS
T: 0151 549 4100
www.nationwideplatforms.co.uk
Mr David Sibson
Natural Ranks
5th Floor Horton House, Exchange
Flags, Liverpool L2 3PF
T: 07595 039 210
www.naturalranks.co.uk
Mr Chris Massey
Netpunch
19 Ramleh Park Liverpool, Burbo
Bank Road, Blundellsands,
Liverpool L23 6YD
T: 0844 879 4763
http://netpunch.co.uk/
Mr Jonathan Green
Networks Education
Sefton House, Bridle Road,
Bootle L30 4XR
T: 0151 285 3833
Mr Jeff Collins
Nu-Recruit Career Consultants Ltd
Suite 40 Westminster Chambers, 7
Hunter Street, Chester CH1 2HR
T: 01244 852 605
www.nu-recruit.co.uk
Ms Roseanne
OCS Document Solution Centre
1 St Pauls Square, Liverpool l3 9sj
T: 0151 227 4262
www.ocs.co.uk/
documentmanagement
Mr John Smith
Onebody Fitness
8 Pendennis St, Anfield,
Liverpool L6 5AQ
T: 07772 925 770
www.onebody-fitness.co.uk
Miss Jenny Bird
Outwood Surveyors Ltd
126 Allerton Road, Liverpool L18 2DG
T: 0151 733 2121
www.outwoodsurveyors.com
Mr David Suffield
PLA Soft Drinks
Unit 14 Box Works, Heysham
Road, Bootle L30 6UR
T: 0151 525 5155
Mr Les Sowande
Progressive Futures Care Ltd
13 Victoria House, North Mersey
Business Centre, Woodward
Road, Knowsley Industrial
Park, Liverpool L33 7UY
T: 0151 549 2304
Ms Zoe Besson
Pulse Agency
45 Seymour Terrace, Seymour
Street, Liverpool L3 5PE
T: 0151 707 2535
www.pulseagency.co.uk
Ms Irene Harrison
ReallyRelaxing Ltd
150 Long Lane, Garston,
Liverpool L19 6PQ
T: 0151 249 6877
www.reallyrelaxing.co.uk
Mr Susan Connerty
Reddbridge Media Limited
The Plaza, 100 Old Hall
Street, Liverpool L3 9QJ
T: 0151 600 5118
www.reddbridge.co.uk
Mr Mark Withnall
Scientiam
Units 2 & 3 Tower House, Tower
Road, Birkenhead, Wirral CH41 1FH
T: 0151 650 1678
Mr John Cosgrove
Smith Lavelle Training
12 Ranelagh Drive North,
Liverpool L19 9DS
T: 07545 613590
smithlavelletraining.com
Ms Elaine Young
Stonebridge Inn
Stonebridge Lane,
Liverpool L11 0DW
T: 0151 546 5854
Mr Andy Haake
Synergy Fitness Studios
27 Lord Street, Liverpool L2 9SA
T: 07894 229 010
www.synergyfitnessstudios.co.uk
Mr Simon Hough
The County Homesearch
Company (Cheshire,
Manchester, Liverpool) Ltd
Stannage House, Stannage Lane,
Churton, Chester CH3 6LE
T: 01829 270160
www.county-homesearch.com
Mr Lisa Watts
The Morgan Foundation
PO Box 3517, Chester CH1 9ET
T: 01829 782 800
www.morganfoundation.co.uk
Ms Jane Spencer
The Park Hotel
Dunningsbridge Road,
Netherton, Bootle L30 6YN
T: 0151 525 7555
Mr Vincent Daley
The Verbal Journey - Martin King
471 Osmaston Park Road,
Derby DE24 8DD
T: 01332 737 674
Mr Martin Pratt
The Very Big Quiz
12b Cubitt Terrace, London SW4 6AR
T: 07984 402365
Ms Heather Taylor
Thomas Murphy
49 Lee Park Avenue, Lee
Park, Liverpool L25 3RL
T: 07902 542243
Mr Thomas Currie
Total Ofce Integration Ltd
Sephton House, North Mersey
Business Centre, Woodward
Road, Liverpool L33 7UY
T: 0844 561 1128
www.toi.eu.com
Mr Lee Leathley
Transport Media
Lees Road, Knowsley,
Liverpool L33 7SE
T: 0845 120 2470
www.transportmedia.co.uk
Mr Mark Guest
VIP Travel Hire
1 Maghull Business Centre, Liverpool
Road North, Liverpool L31 2HB
T: 0151 526 5040
www.viptravelhire.co.uk
Ms Victoria Sanchez
Walking with Giants Foundation
PO Box 85, Maghull, , Liverpool L31
6WW
T: 0151 526 0134
www.walkingwithgiants.org
Mr John Mercer
QUALITY
MANAGEMENT