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Kishore S. Swaminathan Chief Scientist Accenture Sanjeev Narsipur Lead, IT Strategy and Transformation Accenture
It seems as if cloud computing is mostly about efficient allocation of computer resources and capabilities, but that is only part of the story. To understand its powerful and long-term potential, we need to shift our focus elsewhere. In this article, we look at the bigger picture for enterprise users and examine why cloud computing has the potential to change the IT and business landscape.
Given the diversity in the expectations of enterprise users, their security requirements and objectives, cloud providers are offering services to their clients under four broad operational modelsprivate, public, community and hybrid.
Cloud Basics
Cloud computing is a model or, as some call it, style of computing that gives subscribers on-demand access to configurable computing resources as a service via the Internet. Consequently, Business Process as a Service (Baas), Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS) can be dynamically provisioned and then released with minimal management effort or involvement of the service provider. Although not quite as simple as turning your electrical switch on and getting billed for electricity usage, the analogy makes a pointyou pay only for those hardware and software resources and capabilities (in the cloud) that you use. Today, we live in a world where users expect technology to adapt to their needs, and not the other way around. So the most desirable situation is for cloud services to be intuitive, userfriendly and in keeping with the business objectives and industry needs of clients.
Overcoming a number of concerns pertaining to information security, data integrity, speed, efficiency and service availability Designing business models that are more dexterous and agile because they can adapt their very business design on the fly and are based on services from multiple providers Designing industrial scale applications and services that are readily and securely configurable in accordance with their specific environment, needs and business goals For these reasons, the important integration and advisory roles played by some outsourcing providers is likely to continue in the near future and in all likelihood usher in a totally new era of outsourcing. Furthermore, we may even see strong collaboration between service providers and clients aimed at innovation. In the conventional model, the main aim of integration services is to ensure that multiple vendors work together to manage basic services in a common and consistent way. In the cloud computing environment, integration is about ensuring data consistency across multiple services, a task that calls for an understanding of the end-to-end business process at a company. These aspects will become the focus and point of differentiation for cloud providers in the future.
In other words, cloud computing makes it very easy for companies to configure business processes that integrate internal components and many external components into complex yet fluid processes around their business needs. Today, many industries are fragmented and too small in size to invest in sophisticated business applications and IT capabilities. For instance, the construction industry comprises architects, builders, workers, material suppliers, construction equipment makers, warehouses, operators, building inspectors and many other entities. These segments are presently underserved by the IT service providers, given that data centers and applications support the needs of (mostly large) companies from within the confines of their respective firewallendoskeleton model of ITinstead of providing the same support from outside the firewallexoskeleton model of ITthe modus operandi of cloud computing. Since cloud providers can meet the requirements of small as well as large enterprise clients, they can serve the needs of an entire ecosystem by consolidating the process and data flows of the segments that compose an industry.
In the not too distant future, cloud computing is likely to solidify and expand the reach of business process utilities companies that provide simple, common and repetitive business processes such as sales tax calculation, collection and remission on a massive scale. Today, a few such examples exist. VeriSign provides creditcard authorization to millions of e-commerce vendors, and PayPal provides payment options to small vendors for small transactions. In the very near future, we are likely to see the rise of hundreds of such utilities specializing by industry and geography. This, in turn, will make enterprise systems simpler by avoiding the replication and maintenance of common business processes.
With these developments, we are likely to see the emergence of new integrated industry business models that call for greater internal and external collaboration among companies at various levels within an industry. It would not be an exaggeration to say that the future of cloud computing is anything but cloudy. In fact, when the momentum picks up on an industrial scale, it is likely to rain cats and dogs!
Implementation and Management We draw on our experiences in migrating and managing complex environments as well as on our deep understanding of governance models when providing services in both conventional and cloud based business models Industrialized Delivery For more than a decade, we have developed our capabilities and cloud factories around an ecosystem of cloud leaders such as Salesforce.com, Microsoft Azure, Google, Amazon, vCloud and Workday, which makes us a reliable partner in the eyes of our clients
Cloud security
As organizations move their applications and infrastructure into the cloud, our team of security experts help clients thoroughly re-evaluate their existing security delivery models, architectures and processes to ensure that we not only help them meet their cloud adoption objectives but also safeguard their cloud infrastructure, applications and data.
About Accenture Accenture is a global management consulting, technology services and outsourcing company, with approximately 236,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the worlds most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$25.5 billion for the fiscal year ended Aug. 31, 2011. Its home page is www.accenture.com
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