General Qualifications

o o o o o o Over 3 years experience of testing desktop and web applications; Strong knowledge of test processes and testing techniques; Writing of test cases; Writing of test plans; Working with different bugtracker and trouble ticket systems; Technical user support.

Education
2000-2004: Kharkov Computer College. Faculty: "Programming" 2007-2009: Computer Academy "". Faculty: "Software development".

Technical Summary
Windows: ME/XP/Vista, Linux: Ubuntu/Seue/Fedora, Mac OS: Platforms: Programming Languages and Tools: Configuration Management Tools: Microsoft Project, SVN, Mantis, Test Link. Microsoft Office (Word, Excel, PowerPoint, Outlook), VMware Other Tools: Workstation. C, HTML, CSS 2, Joomla, TestComplete. Tiger/Leopard.

Professional Experience
Jun/2007 - current - presented Company A October 2008 - June 2009 Name: Project A Type: Desktop application. Product: This application is based on peer-to-peer technology. It stores the data of shared workspaces securely on the computers of all participating team members. All the communication between users is encrypted and transmitted securely. OS: o o o o o o o Windows 2000/XP/Vista; Linux Ubuntu 8.04/Suse11/Fedora 9; Mac OS Tiger/Leopard. Writing of test plan; Writing of test cases; Technical user support; Regression, Localization, Installation, Stress, Performance, Recovery, Ad-hoc.

Responsibilities included:

August 2008 - June 2009 Name: Project B Type: Web application. Product: E-commerce site which provides VoIP services and payment system. Browsers: IE6, IE7, FF2, FF3, Opera 9, Safari 2. Responsibilities: o o Writing of test cases; Functional testing, Smoke, Load.

July 2008 - June 2009 Name: Project C Type: Desktop application. Product: Cross-platform VoIP application. OS: o o o o o o o Windows 2000/XP/Vista; Linux Ubuntu 8.04/Suse11/Fedora 9; Mac OS Tiger/Leopard. Writing of test plan; Writing of test cases; Technical user support; Regression, Localization, Installation, Stress, Performance, Recovery, Ad-hoc.

Responsibilities:

June 2008 - June 2008 Name: Project D Type: Web application. Product: Introductions service site. Browsers: IE6, IE7, FF2, FF3. Responsibilities: Smoke testing, Functional testing. April 2008 - June 2008 Name: Project E Type: Desktop application. Product: Manage and export into the different formats .msg and .eml files. OS: Windows XP, Windows Vista. Responsibilities: o o Writing of test plan; Regression, Installation testing, Localization, Performance, Ad-hoc, Stress, Recovery.

January 2008 - April 2008 Name: Project F Type: Desktop application. Product: Player for digital media and devices. It also makes it possible to organize and share your music,

pictures and video. OS: Windows XP, Windows Vista. Devices: Sony PlayStation, iPod. Responsibilities: o o Writing of test cases; Regression, Installation, Ad-hoc, Stress, Recovery.

June 2007 - January 2008 Name: Project G Type: Application for mobile device. Product: Smartphone security. Devices: HTC Universal, Dell Axim x51, HTC Touch, T-mobile MDA Compact2 (HTC Charmer), HTC Meteor, BlackBerry 8820. OS: Windows Mobile 5, Windows Mobile 6, BlackBerry OS 4.2. Responsibilities: Localization, Functionality, Installation testing, Regression, Ad-hoc.

English Skills
Intermediate level.

RESUME DETAILS SUMMARY 3 years of Functional Testing experience as STE and SDET at Microsoft office business application product and in Live meeting Product. ? Using Windows Test Technology (WTT), which is a complete test case management and automation tool, using product studio to report new bug and query on existing bugs. ? Perform Black box and white box testing, with special emphasis on database, functional and UI of Client/Server applications. 4 months of experience on UI and functional black box testing, data base testing, regression testing, writing of test cases and test plans and filling of bugs for Verizon wireless mobile phone applications at Info space. 5 years of IT consulting and reporting experience with Socit Gnrale de Surveillance (SGS), international company with more than 1000 offices and 42000 employees all over the world. ? Extract data base reporting using reporting tools. ? Testing a client/server application and investigating issues. ? Address design problems and discuss issues with Program managers and developers. ? Leading the QA team and make sure that all QA methodology is implemented. EXPERIENCE SUMMARY Strongest Skill Paid Experience C# .NET, visual studio 2008,Java, Database, reporting 3+ years Business and requirement Analysis 3+ years Object Oriented Analysis and Design(OOAD) and UML 2+ years SQL Server 2005 and 2008 query analysis (T-SQL) 3 years UI, Functional, BVT and Performance Testing 3 + years Run test Scripts, develop test cases and test plans 4 years PROFESSIONAL EXPERIENCE 1. Microsoft Date: 06/05/2007 to 09/14/2009 Position: Software test engineer (STE3) Project: Live meeting client team This team is part of Office Live Meeting, which is a conferencing solution that you can use to engage audiences in online meetings, training, and events. You can schedule, join, or present a Live Meeting by using audio, video conferencing, uploading handouts for distribution, and using Microsoft Roundtable. This is a very wide client/server application that enhances its feature every time in different milestone. ? Set priorities on tasks that are available on my plate and perform as per their priority. ? Maintain test cases in WTT and keep them up-to-date. Prepare test cases based on design spec by analyzing feature behavior and different scenarios. ? Run automated acceptance test cases and wrote scripts for some of the test cases. ? Perform black box and white box testing. ? Run BVT, acceptance, certification and extended test cases. ? Perform regression testing around fixes and report any issue. ? Setup Machines in different OS and Office combination and available them for test. ? Trouble shoot any application, network and security related problems, investigate and report my finding with possible solution and/or recommendation. ? Discuss issues with program managers, developers and test leads so that we can come up with the solution. Technical Environment: Visual Studio .Net, Windows 2003 Server/Windows XP Professional, Windows Vista, SQL

Server 2005 and 2008, Windows Test Technology (WTT), Microsoft product studio, and other internal tools for test like Netmoon etc. 2. Infospace: Date: January 30, 2007 till April 30, 2007 Position: Software test Engineer Project: Verizon Wireless Mobile WEB2.0 ? Perform backend testing (data base) and XML doc testing. ? Preparing test plan and test cases for the features I owned. ? Perform Mobile device application testing using Emulator and the real devices. ? Perform UI and Functional black box testing. ? Reporting bugs and follows up for the resolution. ? Perform Regression testing. ? Participate in deploying of cell phone applications. 3. Microsoft Date: 05/17/2006 to 11/30/2006 Position: Software design Engineer in test (SDET) Project: Excel Add in Client team This team is part of OBA project with the goal of making Microsoft Office the primary user experience for working with business information and participating in business processes by Appling business inelegance technology and using the add in office excel to make it dynamic so that business user able to use the add in to make their business analysis and decision on it. It is a client/ Server application Responsibility: ? Preparing test plan documents on feature areas that I owned. ? Working with different scenarios for Functional testing ? Prepare test cases by analyzing feature behavior and different scenarios on the area that I am working. ? Run those test cases manually and reporting bugs. ? Perform regression testing around the fix. ? Perform backend testing. 4. SGS Socit Gnrale de Surveillance SA, Addis Ababa, Ethiopia Date: 09/09/1999 - 08/12/04 Position: Requirement Analyst and Data reconciliation test team leader. Project: Risk Management and Profiling It deals with custom fraud and the level of risk attached with each entity (Importer, goods and Exporter). This software helps inspectors to identify and associate high risk entities with transaction so that the necessary custom controls to be applied. Responsibility: ? Participate in a requirement analysis and problem Identification team. ? Perform user acceptance, performance and functional test. ? Develop and implement test plans. ? Analyze requirement during the requirements analysis phases of the project. ? Keep track of the new requirements from the project. ? Forecast the project future requirement. ? Assign tasks to the testing team member. ? Prepare weekly and monthly reports for top management. Visual Studio .Net, Windows 2000 Server, Windows XP Professional , SQL Server 2000 and Cognos Impromptu. Project: Tax Assessment Reconciliation Participate in import tax collection assessment by two parties (SGS and Customs). Assist on the preparation of reports and statistics at end of each month on performance of tax collection.

Responsibility: ? Worked with senior developers and managers of other business units to identify impact of new business requirements. ? Implemented data access layer for Database connectivity using ADO.NET ? Prepare and run test cases to insure that the Software is bug free. Technical Environment: Visual Studio .Net, Windows 2000 Server/Professional, SQL Server 2000, CMP and Cognos Impromptu. GRADUATE PROJECTS Project1: EBazaar Online Shopping Perform Java application for online shopping done as practical implementation of Software Engineering course. All Object Oriented Software Engineering principles were implemented. Project2: Banking Application Using Java language, perform all advanced software design principles and refactoring to produce efficient, organized and more readable software application using Application Framework. EDUCATION ? Master Degree in Computer Science June 2009 ? Hold VTE 70-321t - Certificate in Software Testing with Microsoft Technologies (07/02/2009) ? Postgraduate Diploma in Computer Science, August 2004 ? Bachelor Degree in Management , July 1996

3+yrs-Software testing resume

K.N.S.Shanmugam Mobile: +99902263755 E-mail kns.shanmugam@gmail.com [IMG]file:///C:/DOCUME%7E1/Admin/LOCALS%7E1/Temp/msohtml1/0 1/clip_image001.gif[/IMG]

Professional Experience

Has 3+ years experience in Software Testing, comprehensive testing of System. Currently Working in Functional Automation Tool QTP. Have 2 years of automation testing experience. Extensive working experience on Functionality Testing - Regression Testing, System Testing. GUI Testing, Integration Testing. Has expertise in writing Test Cases, Using Test Tools, Test Case Execution, Defect Tracking process. Has wide knowledge of SDLC and TDLC. Involved right from the scope to the delivery of the product. Has the ability to withstand pressures. Able to promote cooperation between software and QA engineers. Able to maintain the enthusiasm of the team and increase the productivity. A team player and self starter with an ability to learn new software using manuals within a short period of time. EDUCATION:

B.Tech from Bharathidasan University, Tamilnadu, 2000-2004 TECHNICAL EXPERTISE:

Testing Tools OS

QTP 9.0, Win Runner 8.0, Test Director 7.2. Quality Center 9.0 Windows NT, Windows 2000 & XP

Testing Tools Business Areas (Domain Knowledge)

QTP 9.0, Win Runner 8.0, Test Director 7.2. Quality Center 9.0

Banking, Health Care systems, and Accounting

WORK PROFILE:

Software Testing Engineer Global Information Technologies-INC, Bangalore (Aug 2005 - Till this date)

PROJECT DETAILS (in Reverse chronological order):

ECOM & OLB (web based) automation projects: Systinet: A web services site, which facilitates the online search of web services, Business Services and handles contract management, policy management of Bank. Military Banking Credit Card Online Application: An online credit card application website for Military banking division. Contains the credit card selection, personal information and apply online modules. The application is processed online and a confirmation number is given. Small Business Initiatives: Account finder, Keep the change, Student Banking All the above initiatives have an online application form to be filled in and submitted with varying combinations of Data. Consumer Credit Cards: This is an online credit card application website. It consists of all the credit cards available. The objective of automation is to select all the different combinations of credit cards available and to apply online and record the response. Affinity Dotcom deposits / SLA Deposits:

This project has 4 modules, a select your account, personal information, setup and fund your account and use your account. All the 4 modules will be different in 3 different environments viz. CA, NW and Model. The flow of the application varies in the 3 environments and the objective of automation is to select the different account combinations in all the 3 environments available.

Responsibilities: Manually Executed the Regression Testsuite testcase to get the knowledge of the application. Analyzed the application like (Feasibility study on automation & the tool to be used). Estimate the Effort needed to build the automated scripts. Developed the coding in QTP 9.0 and executed the test scripts for Regression testing. Reported the bug and uploaded the test scripts in MQC 9.0 if necessary. I. Laboratory I. Laboratory is laboratory information system (LIS) application, which interacts with other analyzing tools and records the results of the tests over a specimen. It uses MUMPS as the programming language and Cache as the database. LIS contains 5 major disciplines and 26 sub disciplines. This application comes in two forms, CHUI and GUI. LIS does the following functions. Responsibilities: Manually Executed the Regression Testsuite testcase to get the knowledge of the application. Analyzed the application like (Feasibility study on automation & the tool to be used). Estimate the Effort needed to build the automated scripts. Developed the coding in Winrunner 8.0 and executed the test scripts for Regression testing. Reported the bug and uploaded the test scripts in Testdirector7.2 if necessary. Prepared the test completion report and automation handover document. Online Virtual Retailing Using Servlets Online Virtual retailing is e-commerce application software. Using this software the vendors can sell their products online and the shoppers can shop from their home

with the use of internet. This portal acts as an intermediary between the customer and the shop. Inventory control is also maintained through this software The project has been developed for SOFFIA SOFTWARE; using JAVA 2.0 with back end has MS ACCESS 2000 in WINDOWS 98 with MS ODBC Driver Database Connectivity, in JWS and Servletrunner Utility Responsibilities: Review of functional specifications. Performed functional and Integration testing Involved in the preparation of Test cases Execution of the test cases manually Logging defects in Test Director Personal Details

Date of Birth Address for Communication

11-06-1981 #H-9,1st Cross,Murugesh palaya,Banganlore-17

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RESUME DETAILS Objective To work with an Organization where I can apply my technical and creative skills up to the best and achieve Organizational goals & Customer satisfaction. Also having an objective of becoming a competent Software Tester & Quality Assurance Analyst and build up a promising career. Academic and Professional Qualification Course Name of the Institution University/Board MCA Kongu Engineering College, Erode. Bharathiar University, Coimbatore, Tamilnadu. B.Sc Maths Nirmala College, Muvattupuzha. M.G.University, Kottayam, Kerala. Professional Summary ? 3+ years of experience in software testing. ? Expertise in manual testing & black box testing. ? Expertise in writing test plan. ? Actively involved in preparing and executing test cases. ? Well versed in defect tracking & bug reporting. ? Extensive work experience on smoke testing, sanity testing, regression testing, functional testing & system testing. ? Experience in web & e-commerce applications testing. ? Possess good communication & interpersonal skills, agreeable personality, positive attitude and perseverance to undertake challenging jobs. ? Committed, result oriented, innovative & hardworking person with quest and zeal to learn new technologies. ? Involved in ISO certification process. Technical Skills Languages : C, C++, PHP, Visual Basic Operating Systems : Windows 98/2000/XP, Linux. DBMS/RDBMS : MS Access, Oracle Web Technology : HTML, DHTML Test Management : Test Director Bug Tracking Tools : Bugzilla, Jira Exposure in Automation tools like QTP, Win Runner, and Load Runner etc. Experience Summary Worked as Software Test Engineer in Perfomix Technologies Intl Pvt Ltd [(http://perfomix.com), ISO 9001: 2008 certified company], Kochi, Kerala since Feb 2008 - Sep 2009. Worked as Software Tester in Desme Software Solutions Pvt. Ltd, Kochi, Kerala, since Jun 2006 -- Jan 2008. Software Testing Certification & Training

CSTP Certification & Training from Software Testing Company Technologies Ltd. Kochi, Kerala (Manual & Automated Software Testing) in 2007.

Software Testing Projects Project: # 1. Wellhub 3.0 Client : Weatherford International, Inc, Houston URL : https://wellhubnow.com. Technology : PHP, Ajax, JavaScript, Dreamweaver, Photoshop, Oracle, MySQL Duration : 1 year Team size : 1 Project Description: Wellhub3.0, is the perfect web based software solution for secure static document management for users in exploration and drilling operations at remote well sites and for users and decision makers in offices regardless of where they are located and the organization they belong to. Wellhub users are able to work effectively from anywhere and anytime allowing them to securely share documents and make business decisions quicker and gain the competitive advantage. Documents of any type can be managed and shared including drilling reports, geological logs and reports, mud logs and reports, Wireline and LWD logs, and processed log data. Testing Approach : Manual Role : QA & Software Test Engineer Responsibilities : o Prepared Test plan o Prepared & executed test cases o Performed Integration, Functional, System & Regression Testing o Defect logging & tracking o Involved in organizing and managing project documentation o Involved in discussion with the Business Analysts in Functional issues o Performed Configuration, Smoke and UI Testing Project: # 2. Real Time Viewer 1.0 Client : Weatherford International, Inc, Houston. URL : https://wellhubnow.com Technology : PHP, Ajax, JavaScript, Dreamweaver, Flash, Photoshop, Oracle, MySQL Duration : 10 months Team Size : 2 Project Description: Using Real Time Viewer 1.0, real-time data from a remote well can be securely viewed from any location which has an internet connection. Right analysis and decision at the right time using the right visibility to right well information is the key to success in the upstream oil industry. For this, access to data in real-time is very important. RTV is a web based well data visualization tool for exploration and drilling operations in an Oil and Gas company. RTV shows the real-time data in gauges and history data in charts. User can view the realtime data in different gauges like Rig gauge, Meter gauge, Text gauge, Horizontal gauge, Vertical gauge etc.. Charts are plotted in linear and logarithmic scales. Logarithmic scales are very useful when dealing with data that vary over a large range. Image logs like LWD images, lithology logs, engineering symbols, etc. can be plotted and printed in RTV.

Testing Approach : Manual Role : QA & Software Test Engineer Responsibilities : o Preparing test plans and test cases with functional specification and design documents as inputs o Participated in Test Case Reviews o Performed Integration, Functional, System & Regression Testing o Defect tracking and management o Preparation of Test Summary Reports/ Test Execution Reports/ Weekly Reports etc o Coordinating with Developers for Defect Analysis and their Fixes o Performed Configuration, Smoke and UI Testing Project: # 3. Chicago Diamond Experts Client : Chicago Diamond Experts Inc., Chicago. URL : http://www.chicagodiamondexperts.com Technology : ASP.net, HTML, Flash, CSS, JavaScript & MS SQL Duration : 8 months Team size : 1 Project Description: This project is done for a diamond merchant at Chicago. This is a fully E-commerce site provides online shopping facility, gift cards, coupons etc. It also has search functionality with advanced and minimum search options to filter the different products in the site. Interactive product description and images makes user to navigate easier and to purchase products from site. The user can also track the orders by using the order number in their account in site. Testing Approach : Manual Role : Software Test Engineer Responsibilities : o Performed integration, functional & regression testing o Bug reporting & bug tracking Project: # 4. The Charles Collection, Inc Client : The Charles Collection, Inc. Chicago URL : http://www.thecharlescollection.com Technology : ASP.net, HTML, XML, CSS, Flash, JavaScript & MS SQL Duration : 6 months Team size : 1 Project Description: Charles Collection is complete e-commerce website developed by Desme. This is a diamond Jewellery website developed considering SEO Techniques. This website is having reminder service, affiliates module, Custom Jewellery design, Online Order placement and Payment integration and also integrated the slider search tool for searching the online DB of Gemfind.com. Testing Approach : Manual Role : Software Test Engineer Responsibilities : o Performed integration, functional & regression testing o Bug reporting & bug tracking

Project: # 5. Social Monster Client : Bart Fitzpatrick, Chicago URL : http://www.socialmonster.com Technology : ASP, DHTML, Flash, CSS, JavaScript & MS SQL Duration : 3 months Team size : 1

Project Description: Social Monster is an integrated site & an on-line platform for social event management. There is an event calendar for displaying events date wise. Customers can book social events from the site and pay the amount through credit card. Testing Approach : Manual Role : Software Test Engineer Responsibilities : o Performed integration, functional & regression testing o Bug reporting & bug tracking Project: # 6. 1st Army Surplus Client : 1st Army, Lombard, Illinois. URL : http://www.1starmy.com Technology : ASP, XML, HMTL, CSS, JavaScript, Flash & MS SQL Duration : 6 months Team size : 1 Project Description: 1stArmy is an E-commerce site developed in ASP for major military business. 1st Army is a registered Department of Defense contractor serving many U.S. Military bases around the world and is open to the public. It features online shopping, stock alerts, photo gallery etc. Testing Approach : Manual Role : Software Test Engineer Responsibilities : o Performed integration, functional & regression testing o Bug reporting & bug tracking

Certifications CSTP Certification & Training from Software Testing Company Technologies Ltd. Kochi, Kerala (Manual & Automated Software Testing) in 2007.