Professional Documents
Culture Documents
Engr. Robin C. Rubina Quality, Environment, Safety and Health (QESH) Practitioner, Lead Auditor and Trainer
Communication Methods
What you say tells only part of the story. How do you retain information? What you hear 20% What you see 22% What you hear and see 42% What you hear, see and do 80%
*Paradigms & Paradoxes Consultants, Philippines
hear Within 30 days, employees forget 80% of what theyve learned (if there is no coaching or follow-up or no opportunity for skill practice) Employees will retain only 4% of what they learn
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*Training Oasis Inc, Toronto, Canada
Accelerated Learning
Creating
the right environment and state ensures all senses are stimulated thereby more effectively ensuring learning is committed to memory in a way that is both creative and enjoyable Accelerated Learning is a series of techniques that enhance the learning process
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THE REPRESENTATIONAL SYSTEM BIAS TEST 1. I make important decisions based on:
_________ gut level feelings. _________ which way sounds the best. _________ what looks best to me. _________ precise diligent study of the issues.
THE REPRESENTATIONAL SYSTEM BIAS TEST 2. During an argument, I am most likely to be influenced by:
_________ the other persons tone of voice. _________ whether or not I can see the other persons point of view. _________ the logic of the other persons argument. _________ whether or not I feel I am touch with the other persons true feelings.
THE REPRESENTATIONAL SYSTEM BIAS TEST 3. I most easily communicate what is going on with me:
_________ the way I dress. _________ the feelings I share. _________ the words I choose. _________ my tone of voice.
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THE REPRESENTATIONAL SYSTEM BIAS TEST 5.________I am very attuned to the sounds in my surroundings.
_________ I am very adept at making sense of new facts and data. _________ I am very sensitive to the way articles of clothing feel on my body. _________ I have a strong response to colors and the way a room looks.
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1 2 3 4 5 TOTAL
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Look at the following slides shout out the COLOUR not the WORD
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YELLOW
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BLUE
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ORANGE
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BLACK
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RED
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GREEN
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PURPLE
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YELLOW
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RED
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ORANGE
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GREEN
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BLACK
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BLUE
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RED
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PURPLE
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GREEN
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BLUE
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ORANGE
LEFT RIGHT CONFLICT Your right side of brain tries to say the colour but your left brain insists on reading the word!
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