Guidelines for NSS / TP TRM: The TRM will work on all requirements, which are allocated to him/her by the

BDM. After the allocation by the BDM, the TRM will analyze the requirement and may consult his/her BDM till he/she has a good understanding of the requirement. Also he/she will try to find out as to what efforts the BDM has already put in to find the match in Odyssey. This will help the TRM to plan his search efforts accordingly so that there is no repetition. In case of any query, the TRM will get back to BDM for clarification either through phone or F2F (face-to-face) and record all conversations in Odyssey database. Before making a search, TRM needs to decide upon the key strings, which are in the requirement for better search results. The TRM will periodically (after every 30 mins) update the BDM about the progress on the requirement. The same must be recorded in Odyssey. The TRM will adhere to a turnaround time of 4 hours for resume submission.

Important steps to follow while submitting a match: The TRM will speak to the consultant and check consultants' availability, salary/ rate and term of employment. Corp-to-Corp: Hiring the candidate through a third party company on contract. W2-Payroll: Hiring a candidate on our payroll on annual salary plus benefits. This can be done with a H1 visa candidate, Green Card Holder or a US Citizen. Independent contract-1099: Hiring a candidate as an independent contractor. This can be done only with a Green Card holder or a US Citizen. The TRM will always pitch for W2 conversion . If the consultant refuses to come on our payroll for some reason, he/she can go ahead for C2C deal. The TRM will get the RTR (Right to Represent) document, which includes Non Solicitation Clause and Non Compete Clause signed before submitting the consultant as shown in the format below.

RTR_W2_Perm.DOC

RTR_1099.DOC

RTR_C2C_Independ ent.DOC

RTR_C2C.DOC

Non-compete_C2C_E mployer.DOC

RTR_W2_Perm: To be signed by the prospective candidate when hiring an employee on our W2 annual payroll. RTR_1099: To be signed by the prospective candidate when hiring an Independent Contractor who has no visa requirement, paying him an all-inclusive hourly rate on a 1099 tax term. RTR_C2C_Independent: To be signed by the prospective candidate when hiring an independent contractor who has his own corporation. RTR_C2C: To be signed by the prospective candidate when hiring a candidate from a Third Party Company. Non-Compete_C2C_Employer: Required to be signed by the Third Party Employer representative when their candidate is being considered. If the documentation at the time of submittal by the BDM is not completed, TRM to ensure the completeness of the documentation without fail, before ECI (End Client Interview). The TRM should submit all the documents (RTR / OA Offer Acceptance) to the operations/HR department for the consultant who has been confirmed on a project. The TRM may also get the consultants technically evaluated/ref check/ CGI resume formatted through the marketing team, if required.

The TRM will update the BDM on each development. - For instance searched Odyssey/Dice/Monster, found 15/20 Consultants, spoke to 10 consultants, not ready to relocate / not ready for low rate etc. - Found two matches, sent mails/left voice messages, Waiting for their response. - Found a perfect match. Waiting for his updated resume. If no match found, the TRM will update the BDM along with an appropriate reason and efforts made. The feedback section in Odyssey should highlight all the efforts put in by the TRM in the process of searching a right match. If BDM rejects the match, then the TRM should ask if there is more time for an additional search for the candidates. The TRM will also ask the BDM the reason for rejecting the match so that further search can be made accordingly. The TRM will then discuss with the BDM and decide on the next search plan. The TRM will update the BDM on further developments. Once the right match is found, TRM will inform the BDM and simultaneously update all relevant information in the feedback section of Odyssey. NSS TRM will add only those cases in Odyssey, which are submitted to the Sales Managers. The TRM will enter complete and correct information about the consultant while uploading the resume in Odyssey. In case of new vendor, the TRM should get the vendor name added through the Third Party team and upload the consultant with complete documents. The NSS team should ensure that whenever a submittal is done, the case has to be entered into Odyssey database or should be from the existing database.

Guideline for Resource Manager (RM) RM will ensure a proper and unbiased allocation of requirements posted through different Sales teams based on the skill set. In his/her absence, the DRM will undertake this responsibility. RM will ensure that his team members are properly occupied at any point in time; RM should allocate three requirements to a TRM at any given time. RM will analyze all the requirements allocated by him and records his comments in the feedback section of requirement module. RM to monitor the timely progress made on each acknowledged requirement. At any point in time, the RM should stay up-to-date on the progress made on each and every acknowledged requirement. He has to ensure that all possible efforts are made to find the suitable match and the developments are recorded properly in Odyssey, in the feedback section. RM to guide the TRM in deciding the search plans, if the match sent to the BDM at the first instance is rejected. The RM has to follow up with the BDM on the submittal status of the match sent. This should be done face-to-face or through telephone and be recorded in Odyssey requirement module. RM to follow up on all active cases after the consultant is been submitted to the BDM. RM to do the follow-up activities with operations after confirmation of a consultant. In case of duplicate requirements the RM needs to inform the concerned BDM who has posted the second requirement about the duplication. RM needs to allocate the duplicate requirement after the first requirement is serviced to the same TRM, depending on the workload.

Submittal to the client After getting the match from TRM, BDM to check the document status through the check boxes provided in Odyssey. BDM to ensure along with the TRM for the completion of the documents after and before the submittal. The documentation to be completed before the ECI The BDM will speak to the consultant immediately after getting the match For all the C2C submitted by the TRM the BDM will not contact the vendor without the knowledge of the TRM. The BDM will check the correctness of match and can either submit/reject the match in Odyssey with in 1 hour of getting the match from the TRM. BDM to regularly input feedback on the movement of consultant after the submittal. The BDM to state the reasons for rejection for all rejected consultants in Odyssey and can ask for more matches The BDM will submit the right consultant and update the Odyssey for the status BDM to close the requirement in the requirement module as closed or submitted or rejected. RM Sales to ensure that all the requirements posted by their teams are closed as submitted / rejected or closed by the end of the day. Documentation Responsibility Hot list cases Reference Check - TRM Tech Check - TRM RTR - TRM OA - TRM Self-Search and Submittal cases Email Rate confirmation/Pre ECI/RTR (before PO) Sales Manager OA (W2 case) (after PO) - Operations MSA/TP PO (C2C/1099 case) (after PO) Operations/HR NSS Cases Email Rate confirmation/RTR (C2C case) NSS TRM OA (e-mail) (before submittal) (W2 Case) NSS TRM MSA/TP PO Operations/HR OA (Hard copy) Operations/HR TP cases RTR (before Submittal) TP TRM MSA (At times before submittal) TP TRM MSA/TP PO (after PO) Operations/HR