TRAINING GUIDE

The ACPO (Association of Chief Police Officers) problem solving working group
surveyed all police forces in relation to their use of problem-orientated approaches and
how the group could assist. The survey highlighted a need for some direction in training
and especially, how problem solving fitted in with the National Intelligence Model
(NIM). It was also found that many different training packages were being delivered
across the UK. Centrex has compiled this guide with support from the Metropolitan
Police Service, to give a structure when formulating lesson plans.

This programme is designed to be delivered by trained trainers, who have subject matter
expertise in the areas of crime and disorder reduction, the NIM and problem solving
techniques.

It was felt it would be wholly inappropriate to give such trainers prescriptive sessions /
timetables. It has to be recognised that across the country police services have different
levels of understanding of these subjects at Constable level. Many police services have
already undertaken Problem Oriented Policing (POP) training, NIM training etc, and
therefore might only need specific elements of this programme.

It is also recognised that delegates need a programme tailored to fit their job role. It
cannot be assumed that 'one size' fits all. Abstraction time for training must be wisely
used - and therefore this option based programme allows the trainer to select which
sessions meets the officers needs most appropriately so they receive a tailored, role
specific training package.

With this fact in mind, a set of sessions has been devised, with aims and objectives. The
actual delivery content and style has been left to the decision of those who will undertake
the work.

As the authors are unable to accurately assess current skill levels, it is hoped that this
programme will provide support and guidance to those embarking on POP training. It
should be used in conjunction with the ACPO Practitioners Guide.

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 Contents

1.1 Overall Course Aims..........................................................................................3

1.2 Guide to Sessions...............................................................................................3

1.2.1 Introduction/Opening ................................................................................4

1.2.2 Legal
Framework…………………………………………………………4

1.2.3 NIM............................................................................................................5

1.2.4 Crime and Disorder Reduction Models .....................................................6

1.2.5 Practical Application Exercise…………………………………………...6

1.2.6 Partnership ................................................................................................7

1.2.7 Assessment and Evaluation .......................................................................9

1.2.8 Course Closure / Review ........................................................................10

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1.1 Overall Course Aims:

To enable crime and disorder practitioners to utilise POP approaches in delivering

their services

1.2 Guide to Sessions:

♦ Opening Session

♦ Legal Framework

♦ NIM

♦ Crime and Disorder Reduction Models

♦ Practical application exercise

♦ Partnership working

♦ Assessment and Evaluation - What works

♦ What's available to support POP/NIM for practitioners.

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1.2.1 Introduction/Opening Session

1.2.1.1 Aim

To welcome and introduce delegates to the course and ensure they are aware of
the domestic and safety arrangements for its duration. For delegates and
trainers to introduce themselves

1.2.1.2 Objectives

At the end of the session the delegates will be able to:

♦ Describe the domestic and health and safety arrangements for the duration of the
course

♦ Explain the ground rules for the duration of the course

♦ State the course aim and content overview

1.2.2 Legal Framework Session

1.2.2.1 Aim

1.2.2.2 Objectives

For delegates to be aware of the legal framework within which Problem

Oriented Policing operates and data sharing protocols

At the end of this session the delegate will be able to:

♦ Describe the themes of the Crime and Disorder Act

♦ Explain what the Act was intended to deliver

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♦ State the statutory requirements of the Act

♦ Explain the link between requirements of the Act and the SARA model

♦ State the responsibilities under Section 17 of the Act

♦ Explain the implications of Section 17 of the Act

♦ Describe responsibilities under article 8 of the Human Rights Act

♦ Describe powers under the Crime and Disorder Act

♦ Describe the conditions placed upon the handling of personal data by the Data
Protection Act

♦ Explain the importance of establishing effective data sharing protocols

1.2.3 NIM

1.2.3.1 Aims

That the participant has an overview of the NlM and how problem solving
approaches integrate with it

1.2.3.1 Objectives

At the end of this session the delegate will be able to:

♦ List the constituent parts of the NIM

♦ Define what is meant by level 1, 2 and 3

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♦ Recognise where each part of the SARA process integrates with the NIM

♦ Identify how to apply problem orientated approaches within the NIM structure

1.2.4 Crime and Disorder Reduction Models

1.2.4.1 Aim

For delegates to recognise the variety of Crime and Disorder Reduction Models

1.2.4.2 Objectives

At the end of this session the delegate will be able to:

♦ Define the SARA model

♦ Define the Problem Analysis Triangle

♦ Describe Situational Crime Prevention interventions

♦ Recognise alternative problem solving models - i.e. PROCTOR, Five I's

1.2.5 Practical Application Exercise

1.2.5.1 Aim

For delegates to apply Crime and Disorder Reduction Models and problem
solving techniques to a defined problem

1.2.5.2 Objectives

At the end of this session delegates will have been able to:

♦ Identify stakeholders within this problem

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♦ Identify potential resources and partners to resolve this problem

♦ Apply the three elements of the Problem Analysis Triangle to the problem

♦ Recognise crime and disorder problems and indicate which crime reduction
model(s) might be applied to address the problem profiled

♦ Identify what elements of the problem is known and establish what other
information would be needed and the possible sources

♦ Evaluate the usefulness of problem solving models in addressing the problem

1.2.6 Partnership Session

1.2.6.1 Aim

That the participant appreciates the importance of building effective

partnerships

1.2.6.2 Objectives

At the end of this session the delegates will be able to:

♦ Identify skills required for productive meetings

♦ Describe current development areas affecting partnerships

♦ Describe current development areas affecting other partnerships

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♦ Select areas of commonality from development areas in their own and other
partnerships

♦ Produce possible solutions to problems arising from development areas in their

own and other partnerships

♦ Produce an action plan for own use to address development areas in own
partnership

♦ Identify how to record problem solving and comply with the requirements of the
National Intelligence Model (NIM)

♦ Identify how to record sensitive information

♦ Explain how information can be shared lawfully within an information sharing

protocol

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1.2.7 Assessment and Evaluation

1.2.7.1 Aims

For delegates to look to methods to evaluate POP interventions. To identify

process to QA POP initiatives in line with local, Force, National and CDRP
priorities - focusing on outcomes as opposed to outputs

1.2.7.2 Objectives

At the end of this session the delegates will be able to:

♦ Recognise the difference between outputs and outcomes

♦ Define a protocol for prioritising problems within an area

♦ Define methods to evaluate POP initiatives

♦ Recognise the "Passport to Evaluation" system advocated by the Home Office

1.2.8 Course Closure / Review Session

1.2.8.1 Aim

To introduce delegates to the support 9web sites and other areas, which can
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assist in Crime and Disorder Reduction strategies
1.2.8.2 Objectives

♦ Locate the Home Office crime reduction web site

♦ Understand the crime reduction toolkits

♦ Identify other support sites

♦ Recognise the internal support mechanisms

♦ Establish partnership support structures

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