Corporate Overview

Matrix knows security.

About Matrix Systems

An industry leader committed to protecting people, property and information, weve provided our customers with superior security management solutions for over three decades. Ranging from access control to biometrics, video management, wireless technology, credential production, and visitor management solutions, our products are built using open architecture standards and designed to grow with your existing security investments. But its our people from our cutting-edge technical partners to our unparalleled customer service, training, and technical support sta who truly make the Matrix di erence.

Were Here.
Weve been here for over 30 years here with an unshakeable commitment to the people our products secure. Our veteran technical support team is available 24 hours a day, 7 days a week, 365 days a year. And were always developing the most innovative partnerships and forward-thinking security solutions on the market today.

Our Pledge
At Matrix, securing people, property, and information is our passion. We pledge to o er our clients the most e ective security management solutions available, along with service that re ects the inestimable value of the customers we are honored to serve. We promise that youll feel the Matrix di erence in our products, our service, and our commitment to your security.

Customer Care Teams

Each security challenge and budget is unique. Thats why we personalize the process with customer care teams (CCTs). Each customer is assigned to a cross-functional CCT that provides a consistent experience from sale to installation and beyond. CCTs design security strategies that work for your business, re ecting our philosophy that the right security solution is all about you. Instead of relying on headquarters to make every decision, the CCT itself accomplishes signi cantly more customer coordination, troubleshooting, and problem-solving. That means a consistent set of faces and skills (and an enhanced customer care relationship) for every Matrix customer.

Technical Support
Think the Matrix di erence ends once the sale is complete? Think again. Our world-class technical support team is unique in the industry and were here for you. Each Matrix technical support team member is: A security professional with an average of ten years in the industry A full-time sta member who receives over 150 hours of training and 50 hours of annual refresher training and coaching Never hindered by go-betweens or intermediaries Whether the project is a complex multi-site enterprise installation or standalone building, our technical team is on hand 24/7/365 to serve you.

Professional Services
Even the best investment is nothing without the proper leverage. Matrix professional services help you get the most out of your investment in our powerful, reliable access control and security management solutions. Professional services include: Custom Badge Design Custom Reports Database Conversion Engineering Services System Acquisition and Mergers Video Management System Integration Custom-Designed Professional Services

Testimonials
We know our 24/7/365 commitment is unique in the industry. But dont take our word for it read what some of our clients have to say about Matrix Systems one-of-a-kind service and support. When interviewing security companies, some couldnt integrate the way we wanted, and others wasted my time using salespeople who didnt know what their systems could do. Matrix was the one company I found that could integrate everything I needed into one systemand their salespeople were just as knowledgeable as their technicians that installed the equipment. The help desk and techs at Matrix are the best of the bestI cant say enough about them.

Jim Shores

Cleveland Clinic Our recent upgrade exceeded all of my expectations. Not only do we have the same impressive usability and reliability as the Matrix hardware we installed in 1998, we can now mine data without a graduate degree in Crystal Reports or Microsoft Certi cationand nally retire our third-party stand-alone database. All interactions with Matrix personnel were professional and reminded me of what attracted us to the company back in 1998.

John Nordigian
CEO, Norstan Inc. With other access control systems, there can be reluctance to modify an o -the-shelf product if you have to incorporate multiple hardware vendors, integrators, and other suppliers. The reality is that every facility has unique security requirements and Matrix has the ability to adapt their product to t the needs of the customer.

W. Tom Aiken

Director of Public Safety / Airport Security Coordinator, Metropolitan Knoxville Airport Authority Matrix is one of the few systems we deal with that just runs and runs. Its easy to set up and maintain. I couldnt be happier with it.

Raynier Davalos

Building Systems Support Manager, Miami International Airport

John Lewis

Washington Township Trustees

Why Matrix?
A Sound Investment
Matrix Systems solutions integrate with existing hardware and grow with your existing security investments. Our company-wide commitment to open-architecture security solutions o ers exibility and controland our products were designed to secure people, property, and information while protecting existing security assets.

Scalable Security

Matrix Systems serves organizations of every size and complexity. Our scalable solutions grow with your business, providing exible, tailored solutions that scale with a cost-e ective approach.

Integrated Solutions

Cooperation counts. Thats why Matrix Systems entire body of access control and security management o erings work together seamlessly. From standalone solutions to integrated features and cross-compatible design, Matrix security solutions provide the ultimate in exible control.

Products
Our Frontier security management solution is proven in the most challenging environments across a variety of industries. Its powerful open architecture design allows total control over alarm monitoring, auditing and reporting. Frontier is backed by the same experienced Matrix personnel who design, engineer, and deploy the productwe are your direct link to unmatched product support, without intermediaries or go-betweens. Frontier adapts and grows with your organization. It can be con gured for virtually any size installation, with support for an unlimited number of client workstations, card holders, and users. Frontiers exibility also supports all types of access readers and card technologies. Unique in the industry, a single Frontier enterprise server can control thousands of doors, eliminating the need for costly regional server environments. Frontiers intuitive user interface can be easily tailored to speci c levels of management and control, and its integrated credential production software allows you design, customize, and print identity badges. E ective security solutions mean quick response and veri cation. Frontiers alarm management puts power back in the hands of its users from a single enterprise server allowing multiple responses and data entry locations. The result? Total control of all system and hardware information, complete with a secured and redundant database.

Open Architecture
Our commitment to open architecture and open protocol design allows security and IT managers the exibility to con gure the system to meet speci c needs. Frontier is even more powerful with Mercury Security hardware integration, the industrys most widely adopted, access control panels. Matrix o ers seamless integration with cutting-edge third-party products including video management, biometrics, electronic locks/readers, visitor management and more.

Partners
At Matrix, collaboration counts. Thats why we choose select technology partners to enhance our comprehensive suite of security management solutions. Our industry-leading partnerships combine intensive teamwork with rigorous testing. The result? Integrated, innovative technologies made seamless through open architecture design standards and backed by Matrix Systems 24/7/365 service and support. Our technology partners include:

BIOMETRICS

VIDEO MANAGEMENT

INTEGRATED HARDWARE

PRINTERS

WIRELESS TECHNOLOGY CARD READERS

GOVERNMEMNT CREDENTIAL VALIDATION CAMERAS VISITOR MANAGEMENT

Clients
Matrix serves a variety of best-in-breed organizations in the elds of transportation, commercial, education, government, healthcare, and industry. Notable projects include:

Transportation
Miami International Airport Cincinnati-Northern Kentucky International Airport Fort Lauderdale-Hollywood International Airport Akron Canton Regional Airport McGhee Tyson International Airport

Commercial
Avery Dennison Eastman Kodak Company Nationwide Insurance JM Smucker Co. Kroger Co.

Government
City of Columbus City of McAllen, Texas State of Mississippi Eagle County, Colorado Wright Patterson Air Force Base

Education
Williams College Texas A&M University University of Kentucky University of Missouri Murray State University

Industrial Healthcare
Cleveland Clinic OhioHealth Henry Ford Hospital WellStar Health System Ohio State University Wexner Medical Center ArcelorMittal Steel Gulf Chemical & Metallurgical Corp. ITT Industries Space Systems, LLC United States Steel AK Steel

For More Information: Matrix Systems, Inc. 1041 Byers Road Miamisburg, Ohio 45342 Phone: 937-247-2896 Toll Free: 800-562-8749 x 2 Fax: 937-432-1863 sales@matrixsys.com

www.matrixsys.com