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MANIFESTO FOR A STANDARD ON KNOWLEDGE EXCHANGE IN SOCIAL KNOWLEDGE MANAGEMENT ENVIRONMENTS

Peinl, Ren, Thalmann, Stefan, Hetmank, Lars, Kruse, Paul, S e e b e r, I s a b e l l a , Pawlowski, Jan .M., Bick, Markus, M a i e r, R o n a l d , Schoop, Eric

CURRENT TEAM

KNOWLEDGE MANAGEMENT CHANGING LANDSCAPES AND INSTRUMENTS

Increasing interaction and collaboration
Emergence of Social Software

Importance of contextual information

Beneficial for KM activities To be captured and re-used Lack of context representation in current systems Missing standards

Our aim: Specification for contextual information

CURRENT STANDARDIZATION EFFORTS

Technical standards (document formats, metadata)
Dublin Core Learning Object Metadata (LOM) Business Process Model Notation (BPMN) IMS Learning Design Specification Contextualized attention metadata (CAM) RDF, OWL OOXML, PDF, ODF

Human-oriented standards (guidelines and good practices)

CONCEPTS AND TERMS

Knowledge Activity Knowledge Activity Stream
Knowledge Trace Knowledge Object Knowledge Bundle Knowledge Container
ge led ow ty Kn tivi Ac ge led ow ss Kn oce ive Pr p e c t rs Pe

Knowledge Worker Perspective

Knowledge Activity Stream

w Ob ledg Pe rsp ject e ec tiv e

Kn ow Bu ledg nd Kn le e o

Knowledge Trace

CONCEPTS AND TERMS

New Concepts
Knowledge Activity (KA) Knowledge Activity Stream (KAS) Knowledge Trace (KT) Contextual Information

Description
Goal directed actions within a user's context Time-ordered list of knowledge activities (user-centric perspective) Codified representation of a user's action that captures contextual information Information, e.g. time, place, actions performed on knowledge objects as well as related people and their skills Codified knowledge of externalized knowledge (e.g. paragraphs, tables, figures, mind maps) Collection of knowledge traces that are affiliated to a knowledge object (object-centric perspective) A set of knowledge objects and their corresponding knowledge bundles
6

Knowledge Object (KO) Knowledge Bundle (KB) Knowledge Container (KC)

PROPOSED SEMANTIC MODEL

... ... ... ...

Knowledge Bundle
BPEL

Knowledge Object
DC LOM

Context
has
CAM

System

ge n pro erate vid s/ es

location

W3C POI

Knowledge Trace
BPMN

uses
ActivityStreams CAM hCal

time

records

Event
action

Process

ga g re ag d in te

part of

Activity

ActivityStreams OpenSocial

target

engaged in
ActivityStreams schema.org hCard

Organization

FOAF SIOC

has

Actor

acts as

Person
knows

part of

Community

FOAF

USE CASE
Collaborative development of research paper
literature review tables ontology first draft discussions e-mails video conferences

Potential challenge
integrate an additional member

CONCLUSION & OUTLOOK

We need new ways of representing knowledge management in standards. The paper identifies six major concepts that are needed to foster knowledge exchange between social environments. This work represents an initial step of the development towards a potential standard .
Next steps
Development of ontology-based standard Develop use cases Open discourse (Discuss, Test, Improve!)

Launch interest Group (e.g., within European Standardization Body CEN)

CONTACT
Thank You!

Paul Kruse paul.kruse@tu-dresden.de Twitter (for slides): @hoellenpaul