COMPREHENSIVE ASSET MANAGEMENT PLAN TASK SHEET PERFORMANCE LEVEL CRITERIA

APPLICATION AND PURPOSE

Reference

Performance measurement is fundamental principal of management. The measurement of performance is important because it identifies performance gaps between current and desired performance and provides indication of progress towards closing gaps. Carefully selected Key Performance Indicators (KPIs) identify precisely where to take action to improve performance. For IWK, performance Level Criteria should be used to ensure equipment performance meets required targets and to ensure maintenance / inspection and repair activities are carried out in a timely and cost effective manner. Also, performance level criteria can help illustrate the contribution of (normally hidden) asset management activities to the business bottom line. IWK CURRENT PRACTICE

3.8.2

Reference

The current performance criteria against which IWK assets are evaluated are mainly highlevel business driven KPI's which have little measure on asset management activities. These existing KPI's, such as Customer Complaints, are reviewed and updated on a periodic basis. IFS as an asset management system struggles to provide the required background data in an easily usable format to enable the calculation of Performance Measures. This is due to the inherent IFS system operational capabilities, as well as basic IT problems causing users to "shy" away from the system. IWK have requested guidance in what other organisations measure as Asset Management KPI's. IWK RECOMMENDED PRACTICE

4.6

Reference

IWK to supplement the existing business KPI's with lower level asset management KPI's as detailed in Section 3.8.2. A list of "typical" Asset Management KPI's is included below in "Additional/Support Notes". IWK to develop a hierarchy of Asset Management related KPI's using the brainstorming approach, with guidance to typical AM KPI's as outlined in the table presented in Section 3.8.2. These would need to be developed in line with Figure 3-30 in the CAMP Manual. IWK to delegate the Asset Management KPI's to the Asset Management team and have them responsible for delivery and continuous improvement of asset management performance.

3.8.2

5.6

5.6

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DATA REQUIREMENTS
Item Description Required Quality Level Currently Recorded by IWK? Y/N Quality

Will vary with KPI selected. Refer to the CAMP Manual, Section 3.8.2. for the details of key Asset Management KPI data requirements and calculation formulae. RELATED SECTIONS IN CAMP
Reference

Data Needs ITC REQUIREMENTS

3.1.4

The various data requirements are detailed in the CAMP Manual as per the section above, IFS should be capable of supplying this data; and, if configured correctly should be able to provide these KPIs automatically on-demand. CURRENT ITC CAPABILITIES Currently IFS struggles to provide the required data, although it is recorded, due to system speed during searches and current IFS configuration. KPI's need to be manually calculated as IFS has not been configured to do this. IWK ACTION PLAN
Timeframe Reference

IWK to determine the required KPI's related to their specific goals in asset management. Refer to Additional Support Notes (below) as well as referring to CAMP Manual Section 3.8.2.

Mid-term

5.6

IWK to define the required format, formula and support data for each KPI identified above for consistency of reporting across a range of assets. Examples of the typical Asset Management KPI's required data and formulae are included in the CAMP Manual Section 3.8.2. KPI reporting formats can be found as an Appendix to the CAMP Manual.

Mid-term

5.6

IWK to consider linking KPI's with personnel for future performance management. IWK TRAINING REQUIREMENTS IWK CAMP Manual Overview Training

Long-term

5.6

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INITIAL CHAMPION ACTIVITIES

Reference

Develop IWK Asset Management Performance Criteria Document. Develop a list of "nice to have" KPI's for discussion amongst IWK Asset Management team. Develop a KPI 'standard" format form / procedure for consistency of development and rollout activities. ADDITIONAL/SUPPORT NOTES [1] Typical Asset Management KPI's are divided into the following sub-sections:

3.8.2 3.8.2

5.6

Stakes In The Ground (SITG) - Reliability (of plant), Availability (of plant), Nett Present Value, Return on Investment, HSE Compliance Requirements. KPI's - Maintenance Costs (by plant, by unit, by discipline as required by owner), Quality Compliance, No of Equipment Breakdowns, Cost of Unreliability (loss revenue) PI's - PM Compliance, Work Order Backlog, Schedule Compliance, Cost of Outside Services, Availability of Spares, Emergency Work. Others and lower level supporting indicators are detailed in the CAMP Manual.

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