Assignment on Ecommerce activities 1. Ebay.com 2.

Allied bank
Submitted By:
Sana Javaid BC 09-070

B.com (Hons.) Semester 6 Section A

Submitted To:
Page | 1

Professor Fatima Sabir

Table of Contents
Table of Contents................................................................................................ 2 Introduction to eBay : ...................................................................................... 4 Business Details:.............................................................................................. 4 Buying And Selling Methods............................................................................. 4 Payment methods:........................................................................................... 4 Terms and services related to buying and selling............................................5 Your User Agreement.................................................................................... 5 While using eBay sites, services and tools, you will not:...............................5 Buyer Protection........................................................................................... 6 Fees and Services......................................................................................... 6 Content......................................................................................................... 6 Privacy.......................................................................................................... 6 Various ecommerce features available in eBay...............................................7 1.UBIGUITY:................................................................................................... 7 3.Universal standards................................................................................... 7 6.Richness:.................................................................................................... 8 7.Personalization:.......................................................................................... 8 View or respond to messages.......................................................................8 Use applications to help you manage your selling activities.........................8 8.Customize what you see in My eBay..........................................................9 Allied Bank Limited.............................................................................................. 9 Introduction...................................................................................................... 9 Branches........................................................................................................ 11 Functions........................................................................................................... 11 1.Services:..................................................................................................... 11 2.Online Banking:........................................................................................... 12 Cash Deposit for immediate credit to remote branch: ..............................12 Remote Cheque Encashment from any online branch: ..............................12 Page | 2

Instant Funds Transfer between any 2 online branches:.............................12 Remote Balance Enquiry and Statement of Account...................................12 3.Internet Banking:........................................................................................ 13 4.Mobile Banking:........................................................................................... 13 5.Debit/ Credit Cards:..................................................................................... 14 a.Allied Bank Limited Cash+Shop Debit Card feature:................................14 b.Allied Bank Limited Credit Cards feature:................................................14 Electronic Payment modes for VISA credit cards:..........................................14

Page | 3

Introduction to eBay :
eBay Inc. is an American multinational internet consumer-to-consumer corporation that manages eBay.com, an online auction and shopping website in which people and businesses buy and sell a broad variety of goods and services worldwide

Business Details:
eBay details with various kinds of products such as: Fashion Motors Electronics Collectibles and art Home ,outdoors & dcor Entertainment Deals and gifts Tickets Classified items

Buying And Selling Methods

To buy or sell any product you need to first register yourself with eBay Give your personal details. Then reconfirm your registrations by providing your email and registration code EBay provides buying and selling services on almost all countries of the world

Payment methods:
All the payments are done by using pay pal
Page | 4

PayPal : is a global e-commerce business allowing payments and money transfers to be made through the Internet. Online money transfers serve as electronic alternatives to paying with tradetional paper methods, such as checks and money orders

Terms and services related to buying and selling

Your User Agreement The following describes the terms on which eBay offers you access to our services Before you may become a member of eBay, you must read and accept all of the terms in, and linked to, this User Agreement and the eBay Privacy Policy. We strongly recommend that, as you read this User Agreement, you also access and read the linked information. By accepting this User Agreement, you agree that this User Agreement and Privacy Policy will apply whenever you use eBay sites or services, or when you use the tools we make available to interact with eBay sites and services

While using eBay sites, services and tools, you will not:

post content or items in an inappropriate category or areas on our sites and services; violate any laws, third party rights or our policies, such as the Prohibited and Restricted Items policies; use our sites, services or tools if you are not able to form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from using our sites, services or tools; fail to deliver payment for items purchased by you, unless the seller has materially changed the item's description after you bid, a clear typographical error is made, or you cannot authenticate the seller's identity; fail to deliver items purchased from you, unless the buyer fails to meet the posted terms, or you cannot authenticate the buyer's identity; manipulate the price of any item or interfere with other users' listings; circumvent or manipulate our fee structure, the billing process, or fees owed to eBay; post false, inaccurate, misleading, defamatory, or libelous content (including personal information); take any action that may undermine the feedback or ratings systems (such as displaying, importing or exporting feedback information off of the sites or using it for purposes unrelated to eBay);
Page | 5

transfer your eBay account (including feedback) and User ID to another party without our consent; distribute or post spam, unsolicited, or bulk electronic communications, chain letters, or pyramid schemes; distribute viruses or any other technologies that may harm eBay, or the interests or property of eBay users; export or re-export any eBay tools except in compliance with the export control laws of any relevant jurisdictions; copy, modify or distribute rights or content from the eBay sites, service or tools or eBay's copyrights and trademarks; or harvest or otherwise collect information about users, including email addresses, without their consent.

Buyer Protection Buyers and sellers share the responsibility for making sure purchases facilitated by eBay are exciting, rewarding and hassle-free. We strongly encourage buyers to work with sellers before opening a claim relating to a purchase. Buyers and sellers agree to follow the requirements of the eBay Buyer Protection Policy with respect to claims. eBay Buyer Protection covers only claims filed in accordance with the eBay Buyer Protection Policy, not claims filed with PayPal. We may suspend the eBay Buyer Protection Policy without notice if we suspect abuse or interference with the proper working of the program

Correcting Mistakes in Payments to Buyers or Sellers.

We reserve the right to fix any processing errors we discover. We will correct any processing errors by debiting or crediting the payment method used for the erroneous eBay Buyer Protection refund or reimbursement. Fees and Services Joining eBay and bidding on listed items is free. We do charge fees for using other services, such as listing items. When you list an item or use a service that has a fee, you have an opportunity to review and accept the fees that you will be charged based on our Fees schedule, which we may change from time to time

Content When you give us content, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub licensable (through multiple tiers) right to exercise any and all copyright, trademark, publicity, and database rights (but no other rights) you have in the content, in any media known now or in the future.

Privacy We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We use your information only as described in

Page | 6

the eBay Privacy Policy. We view protection of users' privacy as a very important community principle. We store and process your information on computers located in the United States that are protected by physical as well as technological security devices. You can access and modify the information you provide us and choose not to receive certain communications by signing-in to your account. We use third parties to verify and certify our privacy principles. For a complete description of how we use and protect your personal information, see the eBay Privacy Policy. If you object to your information being transferred or used in this way please do not use our services.

Various ecommerce features available in eBay

1. UBIGUITY: Ubiquity is high. its accessible in every region of the world. You just need to connect to internet go to ebay.com and buy or sell any product any time and anywhere according to eBay terms and conditions

2. Global reach

Global reach feature is high because information is continuously updated. Making the navigation path as quick and easy to access as possible will help to decrease site abandonment and increase conversions.

3. Universal standards Its according to all universal standards of a buying and selling website. Breadcrumbs is incorporated throughout the site to make the navigation more userfriendly. These text based links expand and contract based on what page the customer is on
4. Product filtering.

Give your visitors the power to drill-down and find products based upon reviews, price, popularity, brand, size, color, etc.
5.

Quick View.
With the Product Quick View feature, your customers can quickly see product details from a category or product page without having to refresh the page

Page | 7

6. Richness:
The richness feature is also high because wide amount of information is delivered in simple manner related to various products and services

7. Personalization:
Its provides features of personalization like MY eBay

MY EBAY: My eBay lets you track your buying and selling activity, send and receive secure emails, and update your account information. If you buy or sell on eBay regularly, you'll want to go to My eBay when you sign in. Track what you buy and sell On the Activity tab, use the links on the left to track your buying and selling activity. Buy tracks items you're bidding on, made offers on, or didn't win. Lists contains all your lists, including items you're watching, your wish list, saved seller list, saved search list, and any custom lists you've created. Purchase history contains all the items you've bought in the last 3 years. Sell tracks items you're selling or have previously listed for sale. . View or update your account information To see or change your account information, click the Account tab in My eBay. You'll see your financial and billing information.To view and update other account areas, use account tab

View or respond to messages

The Messages tab displays messages you've received from eBay or other eBay members. If you receive a message from eBay at your registered email address, you'll also find a copy of it in your messages in My eBay. This duplicate message in My eBay verifies that the email is authentic and not a spoof (fake) email.

Use applications to help you manage your selling activities

If you sell on eBay, you'll have access to third-party applications that help you with your selling activities.

Page | 8

To see which applications you're subscribed to, click the Applications tab in My eBay. To see a list of all the applications available, click the Applications tab, and then click the Apps Center link.

8. Customize what you see in My eBay

Want to add or move sections around? Change the header color? Delete items in your watching list?

I. II. III. IV. V. VI. VII. VIII.

Customize your Summary page Choose which page you see first Move sections around Change the section header color Delete or restore sections you deleted Delete or restore items in a section Choose how much detail to display Customize your shortcuts

Allied Bank Limited

Introduction
Allied Bank with its Registered Offices in Karachi and Lahore is one of the largest banks within the country with over 800 branches connected to an online network. http://www.abl.com It was the first Muslim Bank Established in Pakistan before Partition (1942) with the name of Australasia Bank. It was Named as Allied Bank of Pakistan from Australasia Bank Limited in 1974, and Sarhad Bank Ltd, Lahore Commercial Bank Ltd and Pak Bank Ltd were also merged in it. In August 2004 the Bank was restructured and the ownership was transferred to Ibrahim Group. In May 2005 Ibrahim Leasing Limited was amalgamated by transfer to and vested in with and into Allied Bank Limited. ILL shareholders were issued ABL shares in lieu of the ILL shares held by them. Application for the listing of ABL shares in
Page | 9

all the Stock Exchange Companies of Pakistan was made. ABL was formally listed and trading of the shares of the Bank commenced w.e.f. the following dates: Islamabad Stock Exchange - 8 August 2005 Lahore Stock Exchange - 10 August 2005 Karachi Stock Exchange - 17 August 2005 And it is also traded on trading floors in Faisalabad.

Page | 10

Branches

Online Banking facilities are available to customers maintaining accounts at all online branches across the country. The following facilities are available: a. Cash deposit of immediate credit to a remote branch. b. Remote checque encashment from any online branch. c. Instant funds transfer between any 2 online branches. d. Remote Balance Enquiry and Statement of Account.

Functions
1.Services:
Allied Bank offers the following services to its customers: Home Remittances Remittances Hajj Services
Page | 11

Utility Bills Lockers Commodity Operation

2. Online Banking:
Online Banking facilities are available to customers maintaining accounts at all online branches across the country. The following facilities are available:

Cash Deposit for immediate credit to remote branch:

Allied Online provides a secure, efficient and convenient facility for making payments to beneficiary accounts from any of the branches countrywide.

Remote Cheque Encashment from any online branch:

Your cheque drawn from a remote branch for credit into a beneficiarys account or encashment of a specified amount, can also be presented by a third person at any branch. Whats more, making a Balance Inquiry and getting an Account Statement are additional services available to Account holders from remote branches.

Instant Funds Transfer between any 2 online branches:

No matter where you are in the country and whichever branch your account is maintained at, you can have your cheque cashed at any of the over 800 online branches located in 250 cities. You can also use the service, from any branch, to deposit cash for instant credit into your account or any other account in Allied Bank. Similarly, the account-to-account Funds Transfer facility is also available for instant remittance.

Remote Balance Enquiry and Statement of Account

Corporate customers requiring fund collection or a disbursement facility can use it for cash management services.

Page | 12

3. Internet Banking:
Once an ABL account user logs in on his online banking account, the ABL allows that user to: See other accounts associated with their I.D card number. Enables miscellaneous tasks like payment of utility bills and buying of mobile prepaid cards, etc. Free of charge ABL branch to branch domestic money transfer. Inter-bank money transfer at Rs. 100/- per transaction. (excluding service charges, recovery charges according to prescribed tariff-wherever applicable)

(ABL-Schedule of Charges from 1-1-2012 to 30-6-2012 ) If, for the purpose of inter-bank transaction, one enters the recipients bank, bank account number and the amount being transferred, then the recipients name alongwith other relevent detail is provided so that one can verify that the transaction is made to the right person. ABL also allows the service (much like UBL'S Omni-bank) of transferring or paying money to anyone (domestically) even without a bank-account number. For this purpose, the recipients N.I.C number and mobile number are required. The recipient can show their N.I.C and mobile number to receive the amount (in form of either a cash or a cheque). Furthermore, a financial pin of four digits is provided to the online banking customers which expires every few days and the new pin is sent to the customer's registered E-mail address. This pin is required to be entered while making an electronic transaction. This serves the purpose of secure electronic or online transactions.

4. Mobile Banking:
ABL provides IVR (Interactive Voice Response) service on the mobile. With the help of mobile banking facility, one can: Check the balance of their account. Review last few (say, last 5) transactions. Activate or deactivate a certain service. For example, activation of a debit/credit card or the deactivation of the card (in case it is lost or stolen). Helpline service of ABL.
Page | 13

ATM pin code can be changed on the mobile phone. Information: updates (for example of new products/services). Checque-book request. International Transaction Session can be activated through mobile banking facilitythe amount allowed and the period allowed for which the transaction session is to take place .

5. Debit/ Credit Cards:

Like most other Banking companies, ABL provides Debit and Credit card services to the customers.

a. Allied Bank Limited Cash+Shop Debit Card feature:

Get cash from your bank-account through ATM from 3500 ATMs in Pakistan and over 1 million ATMs world-wide. Use the visa power to shop at over 49,000 retailers in Pakistan and 27 million world-wide. The issuance and usage of this card is subject to the rules and regulations, circulars and directives of State Bank of Pakistan and are governed by the substansive and procedural laws of Pakistan-courts of Pakistan having exclusive jurisdiction. Allied bank has its own network of 573 ATMs installed in 130 cities.

b. Allied Bank Limited Credit Cards feature:

ABL offers: VISA Gold Credit Card VISA Platinum Credit Card

having: global acceptance, Allied phone banking and SMS banking facilities .

Electronic Payment modes for VISA credit cards:

Payment by Phone: If you have a deposit account in Allied Bank Limited, you can also pay your credit card bill through the Bank's state-of-the-art Allied Phone Banking, anytime, round the clock. Just dial 0800-22522 and follow the instructions for payment of your card through your account in Allied Bank Limited.

Page | 14

Payment through ATM: If you have a deposit account in Allied Bank Limited, you can use your Allied Cash+Shop Visa Debit Card to make your credit card payment, anytime, round the clock. Just follow the instructions on the ATM screen and make your required payment.

Payment through Internet Banking: If you have a deposit account in Allied Bank Limited, simply log on to abl.com and sign up to Allied Direct Internet Banking.

Page | 15