Microsoft Windows NT Installation Guide for all Hewlett-Packard NetServers

NOTICE: The information in this document was last updated for the HP NetServer Navigator CD-ROM version L.18.04. If you don't have the L.18.04 version CD-ROM and you're obtaining this document from the HP NetServer web site as a reference to install an operating system, be sure to also check the HP NetServer web site for the latest available drivers. Copyright Hewlett-Packard Company

May 5, 2000 The objective of this document is to help Hewlett-Packard customers that consider themselves technical experts to manually install "Windows NT 3.51", "Windows NT 4.0 Server" and "Windows NT 4.0 Server Enterprise Edition" on a Hewlett-Packard NetServer system. For additional information on Hewlett-Packard NetServers refer to the HP Information Assistant on the HP NetServer Documentation CD-ROM. NOTE: If you do not consider yourself a technical expert and do not wish to attempt a manual install of Windows NT, HP provides an Automated NOS Install method for installing Windows NT on most NetServer systems. This method will automatically guide you through the complete installation of Windows NT including installation of all drivers for your NetServer system. You may use this method by booting the HP NetServer Navigator CD and running the "Express" option from the "Configuration/Installation" Assistant button. Unless specified, these versions of Windows NT use the same instructions. Check with HP Support for information regarding newer versions of Windows NT after they are released by Microsoft. Information regarding the installation of other Microsoft Windows products (such as Backoffice Small Business Server and Windows 2000) can be found in the <system>\nosguide\<language> directory of the HP NetServer Navigator CD.

Table of Contents
How to Use this Guide Installation Process Overview Section 1. Hardware Requirements for Installation Section 2. Create Drivers Diskette Using Hewlett-Packard Navigator CD-ROM Procedure One Procedure Two Procedure Three 1

HP NetServer Drivers Diskette Contents Section 3. Gather Information required to Install Windows NT NetServer Hardware/Resource Inventory Report Installation planning sheet Section 4. Perform Windows NT Installation Method 1. Automatic - Boot from Navigator CD-ROM. (This process is also called Installation Assistant or IA method) Method 2. Manual - Boot from Windows NT CD-ROM (This procedure is not supported on the HP NetServer E 60) Method 3. Manual - Three diskette and CD-ROM: Boot from Windows NT diskette Configuring the Display Apply Latest Service Pack Enterprise Edition Consideration Section 5. Installation Verification APPENDIX Installing HP NetServer Ethernet Adapter Optional: Fault Tolerance Driver Installation for HP NetServer D5013A 10/100TX Adapter Configuring and Testing the HP NetServer Ethernet Adapter Adapter Teaming Installation Notes Adding the HP NetRAID-3Si Adapter to an Existing Windows NT System Adding the HP NetRAID-4M Adapter to an Existing Windows NT System Adding the HP SureStore Tape Drive to Windows NT 4.0 System Adding the Video Driver to an Existing Windows NT System Installing pcANYWHERE32 on your HP NetServer E 60 Troubleshooting Tips and Tricks Tip #1. Troubleshooting SCSI Host Bus Adapter Configuration Tip #2. Extended Translation Tip #3. NT Warning About Drives with More than 1024 Cylinders During Boot Tip #4. NT Does Not Recognize CD-ROM Drive During Installation Tip #5. Creating Windows NT Installation Diskettes Tip #6. Service Pack Files Replaced Without Feedback Tip #7. Using the NT Event Log to Diagnose Network Adapter Problems Tip #8. IDE Translation Mode E-Series Specific Tip #9. MPS Table Tip #10. DAT Drive Tip #11. Boot Partition, LH 3 and LH 4 Specific Tip #12. Using CFG Files on Systems that have an EISA Bus Tip #13. Booting from the Embedded SCSI Controller (E Series, LH Pro, LD Pro, LX/e Pro, 2

LXr Pro, LC II, LC 3, and LH II systems) Tip #14. Booting from the integrated HP NetRAID controller or an Embedded Ultra 2 SCSI Controller. Not applicable to the NetServer model number LC 3 Tip #15. Booting from an HP NetRAID-3Si Adapter or Other PCI Card Adapter (Non-LXr Pro8 Systems) Tip #16. Booting from an Embedded SCSI Controller (LXr Pro8 Systems Only) Tip #17. Booting from an HP NetRAID or Other PCI Card Controller (LXr Pro8 Systems Only) Tip #18. Updating Drivers for an Existing Windows NT system Tip #19. Windows NT 4.0 installation will hang if the system has more than 2GB of system memory (RAM) Tip #20. Installing Video Driver on NetServer E 60 Tip #21. Installing Video Driver on NetServer E 800 On-Line Information and Software Sources

How to Use this Guide

It is recommended that you use the following approach to read this document. 1. Familiarize yourself with the five steps listed on the section titled "Installation Process Overview". 2. Scan the appendix "Troubleshooting Tips and Tricks" section and note any tips related to the NetServer that you want to install. 3. Start the installation

Installation Process Overview

The installation process of Windows NT consists of five main sections. Hewlett-Packard recommends that you complete all steps in this process. NOTE: If you are a power user who has done Windows NT installations before, the main difference here is that you must create a NetServer-specific drivers diskette and that you must skip the auto-detection of disk controller drivers during NT setup to select NetServer drivers manually. If you experience any issue refer to the Troubleshooting Tips and Tricks section in the appendix. 1. Hardware requirements for installation. 2. Create Drivers diskette using the Hewlett-Packard Navigator CD-ROM. 3. Gather information required to install Windows NT 4. Perform Windows NT Installation. 5. Installation verification 3

Section 1. Hardware Requirements for Installation

Hewlett-Packard NetServers and accessories are certified to run Microsoft Windows NT. Prepare your NetServer following the instructions in the system User Guide. If your system includes an optional or integrated RAID adapter follow the instructions in the NetRAID installation guide to add the adapter to the system and to build the appropriate raid level. It is recommended that you do not install any third party adapter until you verify that the Hewlett-Packard equipment is functioning properly and you complete the Windows NT installation. If you must add optional components before completing the installation please do so. However, in this case Hewlett-Packard recommends that you follow the manual installation method. Once the NetServer hardware is installed, boot the system from the HP NetServer Navigator CDROM to run the hardware diagnostic provided. If no errors are found then proceed to the next section titled "Create the Drivers diskette using the Hewlett-Packard Navigator CD-ROM". To avoid problems use only hardware that appears on the Windows NT Hardware Compatibility List (HCL). You can access the latest HCL via Microsoft's Web site at http://www.microsoft.com/ntworkstation/ or http://www.microsoft.com/ntserver/

Section 2. Create Drivers Diskette Using Hewlett-Packard Navigator CD-ROM (See Table #1 for systems that support CD-ROM as a boot device)
There are two possible procedures that can be used to create the required drivers diskette.

Procedure One
1. Boot with the HP Navigator CD-ROM. 2. From the Main Menu, select "Configuration Assistant and Installation Assistant". 3. Select Custom. 4. Select Microsoft . 5. From the menu, select the version of Windows NT that you want to Install. 6. Answer No, if the system asks you if you want to use HPs automated mode of NOS 4

installation. 7. Read the information provided on the "Configuration Advisor" panel. Save it to disk if you desire. 8. Select Continue. 9. From the "Custom Configuration" menu select "Create Drivers Diskette". 10. Label a blank diskette "HP NetServer Windows NT Drivers Diskette". Insert the diskette in the floppy drive and follow the instructions on the display. 11. Click on Exit. Select Yes to reboot system.

Procedure Two
This is an alternate procedure for Creating the "Drivers/Utilities" diskette using a section called "Diskette Library" on the Navigator CDROM. 1. Boot from the Navigator CD-ROM 2. Select "NetServer Utilities" 3. Select, Diskette Library 4. Select the version of Windows NT that you want to install. 5. Select execute. 6. Insert a diskette when prompted and follow the instructions. 7. Select exit when done. 8. Select Yes, to reboot the system

Procedure Three
This procedure allows you to create a drivers diskette using a system running Windows NT, Windows 2000, or Windows 95/98. 1. Insert the Navigator CD in the CD-ROM drive on the Windows-based system. NOTE: The systems monitor must be set for at least 800 x 600 resolution. 2. Your system should auto-detect the presence of the CD and start the Navigator process. If your system does not auto-start the Navigator process, start it by executing LAUNCH32.EXE which can be found at the root level of the Navigator CD. 3. Once the Navigator process has started, select the target HP NetServer system from the dropdown menu and select "Continue". 5

4. From the "NetServer Navigator Select a NOS" screen, select the operating system that you will be installing. Then, select Continue. 5. At the "NetServer Navigator Main Menu" screen, select "Diskette Library". 6. From the "Diskette Title" window, select the diskette that you want to create and then select "Create Diskette(s)". Follow the on-screen instructions to create the desired diskette(s).

HP NetServer Drivers Diskette Contents

These are the directories on the drivers diskette where drivers for the NetServer are located. Your drivers diskette may or may not include all of these directories. A:\SYMSCSI - Contains the SCSI driver for the NetServer embedded Ultra 2 SCSI controllers (see table #3 for systems list). A:\NETRAID - Contains the driver for the integrated HP NetRAID controller (see table #2 for system lists) and the HP NetRAID family of adapters. A:\7800 - Contains the driver for the embedded Adaptec 2940 and 29xx Adapters. A:\VIDEO - Contains the driver for the embedded video controller. A:\NICDRV - Contains the driver for the bundled Network Interface Card. The file VERSION.TXT provides the version number of all drivers provided on the diskette. This file is used at the end of the installation process to verify that you have installed the appropriate drivers.

Section 3. Gather Information required to Install Windows NT

Windows NT installation requires a substantial amount of user input. To make the installation go smoother it is recommended that you use the following check list. The intent is to help you gather all the information you need before starting the installation.

NetServer Hardware/Resource Inventory Report

It is critical to have a complete hardware inventory with a list of resources used by each adapter in the system. Hewlett-Packard makes this task easy to accomplish by using the Navigator CDROM included in your system. The following steps will help create two files system.txt and resourc.txt. 1. Boot from Hewlett-Packard Navigator CD-ROM 2. Select Configuration Assistant and Installation Assistant 6

3. At the Configuration Assistant screen, select Custom 4. At the Gather Information screen, select Microsoft 5. At the second Gather Information screen, select the version of Windows NT that you want to install. 6. If you are prompted as to whether or not you want to use HPs automated mode of NOS installation, select No 7. At the Configuration Advisory screen, select Continue 8. At the Custom Configuration screen, select Show system Information 9. At the Show System Information screen, select "View Hardware Inventory" 10. Insert a diskette andselect Save to Disk to create system.txt 11. Select Continue 12. Select View Resources 13. Complete the following table.
Slot# ===== _____ _____ _____ _____ _____ _____ _____ _____ IRQ === ____ ____ ____ ____ ____ ____ ____ ____ DMA === ____ ____ ____ ____ ____ ____ ____ ____ Memory ====== _______ _______ _______ _______ _______ _______ _______ _______ IO Ports ======== ______________ ______________ ______________ ______________ ______________ ______________ ______________ ______________

Installation planning sheet

1. Mass storage devices: SCSI, IDE and CD-ROM adapter information. You need to know the manufacturer's name, adapter name and model, and hardware settings for each SCSI, IDE and CD-ROM. Use information provided by the section " NetServer Hardware/Inventory report" step 12. Also, use appendix tables 1,2,3 and 4 to obtain additional information to complete the 7

following matrix.
Slot# ===== _____ _____ _____ _____ _____ _____ _____ _____ SCSI/IDE/CD-ROM Adapter & driver name ===================================== ______________________________________ ______________________________________ ______________________________________ ______________________________________ ______________________________________ ______________________________________ ______________________________________ ______________________________________

2. Hardware and software components Computer Type:______________(MPS, IBM PS/2, etc) Display:_____________________(Adapter in NetServer) Keyboard:___________________(83-104 keys) Keyboard layout:______________(US, etc) Pointing Device:_______________(PS2 mouse, etc) 3. Upgrade previous version of Windows? Yes( ) No( ) 4. Hard Disk Partition Information (Types of partition: System Partition, Boot Partition). A suggested minimum partition size for the boot partition is 500M. You should allow room to grow. The boot partition is the one where you install the NT files.
Disk Partition ============== 1_____________ 2_____________ 3_____________ 4_____________ 5_____________ N_____________ (Type, Disk space) ============================= _____________________________ _____________________________ _____________________________ _____________________________ _____________________________ _____________________________

5. File System used for installation (choose one) FAT_________ NTFS ___________ (NTFS is recommended) 8

6. Installation Directory Name: _______________________ 7. Registration. 10 Digit CD Key #: ________-____________________ 8. Licensing mode. Per server _______________ Per seat ______________ 9. Computer Name: _________________________________________ 10. Server type. Primary Domain Controller. Domain Name: _______________________________ Backup Domain Controller Domain Name: ________________________________ Member Server Domain Name: _________________________________________ Stand-Alone Server. Workgroup name: ___________________________________ Administrator password: ______________________________________________ 11. Emergency Repair Disk. Will an Emergency Repair Disk be created during installation? Yes______ No _______ 12. Select components. NT provides a large list of software components that can be added during the NT installation. It is preferred to choose the default for this option. You can add them after the installation completes. 13. Participation on a network. Wired to the network: _________________ Remote access to the network: ___________ 14. Microsoft Internet Information Server. Install Microsoft Internet Information Server? Yes _____ No ________ 15. Network Adapter. Network Adapter manufacturer: _____________________ Network adapter name: ____________________________ Interrupt: __________________ I/O Port: __________________ 16. Network Protocols. TCP/IP: Yes _______ No ____________ DHCP: Yes ________ No ____________ IP address: _________________________________ 9

Subnet mask: _______________________________ Default gateway: _____________________________ DNS server #1: _____________________________ DNS server #2: ______________________________ WINS server #1: _____________________________ WINS server #2: _____________________________ NWLink IPX/SPX Compatible Transport: Yes ________ No _____________ (If Yes) Frame Type: ____________________________ NetBUI: Yes _________ No __________ 17. Network Services to add: ___________________________________ 18. Network Bindings to disable: ________________________________ 19. Make this computer a member of. (Workstation and Member server) Workgroup: Yes __________ No __________ Domain: Yes: ____________ No __________ Create computer account in the Domain? Yes _________ No ____________ Administrator's account name: _____________________________________ Administrator's password: ________________________________________ 20. Internet Information Server . Select the publishing directories you want to install: World Wide Web publishing directory ________________________________________ FTP publishing directory ___________________________________________________ Gopher publishing directory ________________________________________________ Time zone: ______________________ 21. Video adapter display settings. Video adapter type: _________________ Display settings desired: ______________

Section 4. Perform Windows NT Installation

There are many ways of installing Windows NT. The most popular methods are as follows. 1. Automatic - Boot from Hewlett-Packard Navigator CD-ROM, run Configuration/Installation Assistant and choose "Express." 2. Manual - Boot from Windows NT CD-ROM (This procedure is not supported on the HP NetServer E 60) 3. Manual Boot from Windows NT setup diskette (one of three) and use Windwos NT CD10

ROM when prompted. 4. Manual - run WINNT.EXE ( DOS ) or WINNT32.EXE ( Windows NT ). 5. Automatic - Using unattend.txt The intent of this section is to provide a brief description on how to use methods 1, 2 and 3. Please consult the "Microsoft Windows NT Installation Guide" for methods 4 and 5. The steps you take to perform your installation may be different than the steps listed here, depending on your hardware configuration. Windows NT Setup, is the program that starts the Windows NT installation.

Method 1. Automatic - Boot from Navigator CD-ROM. (This process is also called Installation Assistant or IA method)
Hewlett-Packard recommends that you follow this method to install Windows NT. This is the easiest method of installing Windows NT because it requires less user intervention. When following this method to install Windows NT. It is preferred that you do not install any third party adapter that may require a special driver. This will minimize the possibility for complications. If you must add optional components it is recommended that you use the manual method of installing Windows NT. Table #1 List of NetServer platform supported by the method called "Automatic - Boot from HewlettPackard Navigator CD-ROM" for each version of Windows NT. This table also shows the versions of NT supported for each platform and whether the computer supports booting from CD-ROM.

NT Ver. supported by HP AutoNetServer E 30 E 40 E 45 E 50 E 60 Install 3.51, 4.0 3.51, 4.0 3.51,4.0 3.51,4.0 3.51,4.0 CD Boot Support? Yes Yes Yes Yes Yes NT Ver. Supported 3.51, 4.0 3.51, 4.0 3.51,4.0 3.51,4.0 3.51,4.0 Read Tip # 8 8 8 8 8

11

E 800 LC LC Plus LCII LC 2000 LC3 LD LD Pro LF LH LH Pro LH 2 LH 3 LH 4 LH 3000 LM (All) LS (All) LX LXr Pro8 LPr LXr 8000 LXr 8500

4.0 None None 3.51, 4.0 4.0 3.51, 4.0 None 3.51, 4.0 None None None 4.0 4.0 4.0 4.0 None None 3.51, 4.0 None 4.0 4.0 4.0

Yes No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No Yes Yes Yes Yes Yes Yes

40 3.51, 4.0 3.51, 4.0 3.51, 4.0 4.0 3.51, 4.0 3.51, 5.0 3.51, 4.0 3.51, 4.0 3.51, 4.0 3.51, 4.0 3.51, 4.0 3.51, 4.0 3.51, 4.0 4.0 3.51, 4.0 3.51, 4.0 3.51, 4.0 4.0 3.51, 4.0 4.0 4.0

21

11 11

16,17 11

The following steps explains how to complete the Windows NT installation using the HewlettPackard Navigator CD-ROM. 1. Boot from Navigator CD-ROM. 2. Select "Configuration Assistant and Installation Assistant". 3. Select "Express or Custom". 4. Select "Microsoft". 5. Select the version of Microsoft Windows NT that you want to install. 12

6. Select "Yes" to use the automated mode. 7. Follow instructions provided on the screen.

Method 2. Manual - Boot from Windows NT CD-ROM (This procedure is not supported on the HP NetServer E 60)
This method is not the preferred way of installing Windows NT because there are many new adapters and CD-ROMs created since Windows NT was released that it is possible Windows NT does not have the appropriate drivers for your system. 1. Reboot the system with the Windows NT CD-ROM in the drive. 2. Press the F6 key while the system is booting from the CD-ROM. This will skip the adapter's auto-detection. Please note that you may have to press the F6 key a couple of times while booting from the CD-ROM. 3. At the prompt insert the "Hewlett-Packard Driver's Diskette" created above and press enter. 4. Add the appropriate SCSI and IDE drivers. After installing the driver for the boot controller you must install any remaining drivers needed for other SCSI or IDE controllers. Press S to indicate that you have additional adapters to configure. (See step #1 of "Installation Planning Sheet" where you created a list of adapters present in the computer.) Also, don't forget to add the IDE driver as follows: At the "Other" display panel, using up-Arrow key. Select the IDE-CD-ROM (ATAPI 1.2) and press Enter. NOTE: When NT displays the "Other" choice it looks like there are no more options available. However, when you press the up arrow key then additional choices are visible from which one can select the IDE-CD-ROM (ATAPI 1.2). Hewlett Packard used to ship an IDE driver which works fine. However, Microsoft recommends that you use the driver they provide with Windows NT CD-ROM or the Service Pack CD-ROM. 5. Follow instructions provided on the screen.

Method 3. Manual - Three diskette and CD-ROM: Boot from Windows NT diskette
When using "Three diskette and Windows NT CD-ROM" you must press the "S" key when prompted to skip the device's auto detection. At the prompt insert the driver's diskette created above, press enter and follow the instructions listed on the display. This installation method consists of four phases: Phase #0 Phase 0 begins when you boot the computer from the setup diskette. Setup prompts you to make 13

configuration choices. NOTE: Do not put the Windows NT 4.0 CD-ROM in the CD-ROM drive while booting the system. Otherwise, the system will not boot from the Setup/Boot Diskette #1. If this occurs, simply remove the CD-ROM and reboot the system. The installation procedure will prompt you to insert the Windows NT CD-ROM at a later time. 1. Insert Windows NT Setup/Boot Diskette #1 and boot the system. 2. Replace the diskette when prompted and press enter. 3. Press S to "Skip SCSI drivers and Mass Storage Detection." 4. Press S again to Specify Additional Device. The Windows NT installer displays a scrolling list of options. 5. Select "Other (Requires Disk provided by a hardware manufacturer)." 6. The installation program prompts you to insert the "Manufacturer-supplied hardware support disk" into drive A. Remove the Windows NT installation diskette, insert the HP Drivers Diskette (created above) and press Enter. In a system with multiple SCSI controllers and drives, you should install the Windows NT driver for the booting controller first. That way, the boot drive will be displayed at the top of the drive list. For example, if you plan to boot Windows NT from an non-disk array embedded SCSI, you would install the Windows NT driver for the embedded SCSI first. Alternatively, if you plan to boot Windows NT from the integrated HP NetRAID controller or an HP NetRAID-3Si adapter, you should install that Windows NT driver first. At this point you should select the driver listed on "Installation planning sheet" step 1. This driver corresponds to the boot controller you have configured and press enter. 7. After installing the driver for the boot controller you must install any remaining drivers needed for other SCSI or IDE controllers. Press S to indicate that you have additional adapters to configure. (See step #1 of "Installation Planning Sheet" where you created a list of adapters present in the computer.) Also, don't forget to add the IDE driver as follows: At the "Other" display planel, using up-Arrow key. Select the IDE-CD-ROM (ATAPI 1.2) and press Enter. Note: When NT displays the "Other" choice it looks like there are no more options available. However, when you press the up arrow key, additional choices are visible from which you can select the IDE-CD-ROM (ATAPI 1.2). Hewlett Packard used to ship an IDE driver which works fine. However, Microsoft recommends that you use the driver they provide with Windows NT CD-ROM or the Service Pack CD-ROM. 14

If the NT asks for the diskette number 3 before adding the IDE driver, it means that the user pressed the wrong key to continue with the installation. If this happens, the best thing is to abort and start the installation again. 8. Press Enter to indicate that the Drivers Diskette is inserted in drive A. 9. Select the needed driver from the displayed list and press Enter to install. 10. Repeat the above sequence for as many Windows NT drivers that you need to install. 11. When done adding all required drivers press enter to continue the installation. At this point "NT Setup" now test loads every driver under the sun, including IDE, ESDI, and CD-ROM. By the end of this process, Setup will know almost everything about all of your mass storage devices unless you have something really unusual. Identifying Computer Hardware 1. After selecting CD-ROM installation, the next screen will display the Windows NT Server Setup Screen listing system hardware and software components. Highlight the Display selection using the arrow keys and press Enter. Select "Other (Requires disk provided by a hardware manufacturer)". The Installation program will prompt you to insert the "Manufacturer-supplied hardware support disk" into drive A. Insert the Drivers Diskette and press Enter. Select your system video driver. If you don't have a video driver diskette, it is possible to install NT using the default driver provided by Microsoft and upgrade the driver later. You need to be careful about installing drivers which may replace the modules installed by the service packs. 2. Also at the Windows NT Server Setup Screen, set the Computer field for your NetServer system. This field should say either "MPS compatible" or "Standard PC compatible." If this field displays "MPS Uni-processor" instead (because your system has only one CPU), HP recommends that you manually change the Computer field to read "MPS Multiprocessor PC." This configuration will allow you to upgrade the system to dual processors without having to reinstall Windows NT. Instructions for changing other server related values are explained on-screen or via NT help. For NetServer LXr Pro8 systems: the Computer field will display "MPS or Multiprocessor PC." You will need to change this as follows: 3. Use the Up/Down arrow keys to highlight the "Computer" field. Press Enter to display a selection list. Then use the Down arrow key to move to the bottom of the list and select the entry labeled "Other (Requires disk provided by a hardware manufacturer)". Press Enter. A. The next screen will ask for the "Manufacturer-supplied hardware support disk." Insert the Drivers Diskette into drive A and press Enter. The next screen will show "Hewlett-Packard NetServer LXr Pro8, Windows NT 4.0 MP HAL" as the Computer Type choice. Press Enter to select this entry and return to the hardware components 15

list screen. B. Verify that the Computer entry is now "Hewlett-Packard NetServer LXr Pro8, Windows NT 4.0 MP HAL". C. Leave the Display Type as Auto Detect (default.) See the Video Driver Section below for instructions on how to install the SVGA video driver after Windows NT is installed. D. Move the cursor to the entry labeled "No changes" and press Enter. 4. Next Setup shows a list of hard drives on your server, along with the partitions on each drive. The first partition on the first drive (Drive 0) is highlighted. This is the default partition for installing Windows NT. Windows NT's system partition will always be the active partition. You must select or create a partition to hold the boot files for NT. This partition can be primary or extended and can reside on any hard drive. Use planning sheet step four listed above to select the target partition to install NT. 5. Format the partition if prompted to do so. Also, specify the directory for Windows NT. Press enter to choose the default \WINNT. 6. Next, Setup gives you the option of performing an exhaustive secondary examination of your hard disks. For first-time installations in particular, this test should always be performed, even though it can take quite a while on systems equipped with large hard drives. Press enter to have Setup examine your hard disks. After the hard disks have been examined, Setup copies files to the system partition. When done copying files the computer must be restarted. When the system asks you to remove the diskette from drive A and press ENTER to continue, make sure to remove the Windows NT CD-ROM from the CD-ROM drive first. It is okay to continue the installation without the CD-ROM in the drive. Windows NT will prompt for it later. When you insert the CD-ROM, wait until the light on the CD drive stops blinking before pressing Enter to continue with the installation. Phase #1 Setup gathers more information from you about system configuration details. Use the planning sheet created above to answer prompts presented by Setup. For example selecting server licensing, computer name, server role, administrator password, creating the emergency repair disk, etc. Phase #2 Setup installs and configures networking components. Next, you will be shown an installation status screen. The next task, which will be highlighted, is "Installing Windows NT Networking". Choose Next to continue. 16

If your system was bundled with a LAN Adapter, you will need to install the correct drivers. When configuring the network adapter you must select "HAVE A DISK" and insert the "HP Windows NT Drivers Diskette" when prompted. See appendix section titled "Installing HP NetServer Ethernet Adapter" for more details if needed. Follow the instructions provided on the screen to continue the installation. Use the planning check list created in section three to answer the screen prompts. Phase #3 Setup completes the installation. 1. Choose Finish at the window titled "Step 3, Finishing Setup" 2. The next window is titled Date/Time Properties. Select the Date & Time tab to configure the system clock. 3. Select the time zone tab to select a time zone. Choose a time zone from the list provided. 4. Be sure to check the box Automatically adjust for daylight saving changes appropriately for your locale. 5. Choose close to accept the settings and continue.

Configuring the Display

Setup won't permit you to configure a video display setting that is nonfunctional with your equipment. Setup attempts to detect your video card, and the Detected display information box shows you the hardware it identifies. Choose OK to continue. 1. At the Display Properties screen. Confirm that the adapter Setup has identified is correct. If not, choose Display Type and select a different video adapter. 2. Select the video display modes you want by setting appropriate values in the Color Palette, Desktop Area, Font Size, and Refresh Frequency fields. Be sure that the settings you choose are supported by your monitor circuitry. 3. Choose Test. Setup displays a grid that tests the display mode you have selected. After a few seconds, the grid is cleared. 4. After the test, you will be shown the prompt "Did you see the test bit map properly? If the display appeared to be correct, choose Yes to confirm that it functioned properly. Then choose OK. 5. Some trial and error might be required to identify the best settings for your monitor. Keep going until you find a mode that passes the test. You can not select a mode that you have not identified as OK. 6. After selecting a video display mode, choose OK in the Display Properties dialog box. 17

7. Proceed with the rest of configuration procedures and creating the emergency repair disk. 8. Remove all floppy disks and CD-ROM. Choose Restart Computer to continue. 9. Installation is now complete. This may take a while if you selected NTFS because the system has to convert the boot partition from FAT to NTFS.

Apply Latest Service Pack

Be sure to install Service Pack #3 or later after completing the basic installation. For Windows NT 4.0 Enterprise Edition, the installation of Service Pack #3 is automatically initiated using the Windows NT Enterprise Edition CD. For regular Windows NT 4.0 you will need to manually initiate the installation of Service Pack #3 using the corresponding Windows NT diskettes. You can get a copy of Windows NT 4.0 Service Packs from Microsoft Support, (800) 936 5900 or (800) 426 9400 or http://www.microsoft.com.

Enterprise Edition Consideration

At the completion of Windows NT Server Enterprise Edition installation, there is a dialog box titled "Windows NT Server Setup" with a message about a minor error. This is normal. Click Yes to view the error log and verify that there is no installation error. For Windows NT Server Enterprise Edition the installation of Service Pack #3 may display a dialog box titled "Windows NT Service Pack Setup" with a message about an OEM installed file. This only occurs when certain devices are installed. The file name of the OEM driver is AIC78XX.SYS, SYMC8XX.SYS, or MRAIDNT.SYS. Do not use the versions of these files provided on the Service Pack #3 disk. NOTE: Be sure to click "No Replacement" to keep the OEM driver from being overwritten with the Service Pack version.

Section 5. Installation Verification

This section will provide a simple way to verify your installation of Windows NT. If you have any preferred way of testing your installation please use it after you complete this section. For example there are many utilities on the Windows NT Resource Guide CD-ROM. These utilities can be used to generate activities to stress the system. The following steps use tools provided by the Windows NT installation. 1. Inspect error log in event viewer (Start, Programs, Administrative Tools, Event Viewer) to verify that no errors were detected. If any errors are found please refer to the troubleshooting section of this document for help. Also, consult with your Windows NT reference manual for help. If you can not resolve the problem please contact your Hewlett-Packard service representative. 18

2. Run the "Windows NT Diagnostic Tool" (Start, Programs, Administrative Tools, Windows NT Diagnostic) to gather information about system BIOS, resources, physical memory and video. Click Print, Scope = All Tabs, Detail = Summary, Destination = Clipboard, OK. Document the following information and verify with the planning check list created above. Windows NT Information. Windows NT Version: _______________ Build number: ______________________ Service pack # ______________________ System Information. Identifier: _______________ HAL: ___________________ System BIOS date and version: _________________ Number of Processors and speed: _________________ Display Information. Adapter chip type: _____________ Memory: ____________________ Driver Version: _______________ Physical Memory Total(k): _____________________ Resources. IRQ Device Bus Type ==== ===================== ===== =====

3. Verify NIC information.. A) Open control panel. B) Double click the "Network" icon. C) Click Adapter tab. D) Click target NIC to verify E) Click Properties F) Document driver version and any other information provided. Compare this information with the values documented in the planning section. 19

4. Verify SCSI and EIDE information. A) Open control panel. B) Double click the "SCSI" icon. C) Select controller to verify from list on the display. D) Click Properties E) Verify that device status indicates "Card is working properly". F) Document parameters provided including driver version. G) Compare this information with the values document in the planning section. H) Repeat steps C to G for each SCSI or EIDE adapter on the screen list. 5. Proceed verify network functionality by creating shares, users. Connect clients to the network and verify that the server can communicate properly with those clients by copying files back and forth from the clients to the server. 6. Execute your preferred stress test.

APPENDIX
This section provides additional information to help add new components, troubleshoot, tips and tricks etc. Table #2 List of Hewlett-Packard Disk Array adapters and Driver Name for each NetServer. See Tip #11 if you are using a NetServer LH 3 or LH4.

NT 4.0 NetServer E 30 E 40 E 45 E 50 E 60 E 800 LC LC LC II LC 3 Adapter Name NetRaid NetRaid NetRaid NetRaid NetRaid NetRaid Mylex EISA 3609A Mylex PCI C3610A NetRaid NetRaid Driver Name mraidnt.sys mraidnt.sys mraidnt.sys mraidnt.sys mraidnt.sys mraidnt.sys hpdant.sys hpdant.sys mraidnt.sys mraidnt.sys

NT 3.51 Driver Name mraidnt.sys mraidnt.sys mraidnt.sys mraidnt.sys mraidnt.sys

hpdant.sys hpdant.sys mraidnt.sys mraidnt.sys

20

LC 2000 LD LD Pro LF LH LH Pro LH Pro LH II LH 3 LH 4 LH 3000 LH 6000 LT6000r

NetRaid Mylex PCI C3610A Mylex PCI C3610A Mylex EISA 3609A Mylex PCI C3610A Mylex PCI C3610A NetRaid NetRaid NetRaid (*) NetRaid (*) NetRaid (*) NetRaid (*) NetRaid (*)

mraidnt.sys hpdant.sys hpdant.sys hpdant.sys hpdant.sys hpdant.sys mraidnt.sys mraidnt.sys mraidnt.sys mraidnt.sys mraidnt.sys mraidnt.sys mraidnt.sys hpdant.sys hpdant.sys mraidnt.sys mraidnt.sys mraidnt.sys mraidnt.sys mraidnt.sys hpdant.sys hpdant.sys mraidnt.sys mraidnt.sys mraidnt.sys mraidnt.sys mraidnt.sys hpdant.sys hpdant.sys hpdant.sys hpdant.sys hpdant.sys mraidnt.sys mraidnt.sys mraidnt.sys mraidnt.sys

LM (All) Mylex EISA 3609A LS (All) Mylex PCI C3610A LX LXr Pro8 LPr LXr 8000 LXr 8500 NetRaid NetRaid NetRaid NetRaid NetRaid

(*) Integrated controller. Table #3 List of embedded SCSI chip set and Driver Name for each NetServer.

NT 4.0 System E 30 E 40 Adapter Adaptec 29xx Adaptec 29xx Driver aic78xx.sys aic78xx.sys

NT 3.51 Driver aic78xx.sys aic78xx.sys

Ultra SCSI/ Channel A,B No/A No/A

21

E 45 E 50 E 60 E 800 LC LC II LC 3 LC 2000 LD LD Pro LF LH LH Pro LH II LH 3 LH 4 LH 3000

Adaptec 29xx Adaptec 29xx Adaptec 7895 Symbios 53C8XX Adaptec 7770 Adaptec 78xx Adaptec 78xx Symbios 8xx Adaptec 78xx Adaptec 78xx Adaptec 7770 Adaptec 78xx Adaptec 78xx Adaptec 78xx Symbios 895 Symbios 895 Symbios 895 Adaptec 7880

aic78xx.sys aic78xx.sys aic78xx.sys sym_hi.sys arrow.sys aic78xx.sys aic78xx.sys sym_hi.sys aic78xx.sys aic78xx.sys arrow.sys aic78xx.sys aic78xx.sys aic78xx.sys sym8xx.sys sym8xx.sys symc8xx.sys aic78xx.sys sym_hi.sys aic78xx.sys sym_hi.sys aic78xx.sys arrow.sys aic78xx.sys aic78xx.sys sym8xx.sys sym8xx.sys symc8xx.sys symc8xx.sys

aic78xx.sys aic78xx.sys aic78xx.sys

No/A No/A (Wide)/A,B Ultra2/A,B

aic78xx.sys aic78xx.sys aic78xx.sys

No/A Yes/A Yes/A Ultra2/A,B

aic78xx.sys aic78xx.sys arrow.sys aic78xx.sys aic78xx.sys aic78xx.sys sym8xx.sys sym8xx.sys

No/A,B Yes/A,B No/A,B No/A,B Yes/A,B Ultra2/A,B Ultra2/A,B Ultra2/A,B Ultra2/A,B Yes/C Ultra2/A,B Yes/C Ultra2/A,B Yes/C

LH 6000

Symbios 53C896 Adaptec 78xx

LT6000r

Symbios 53C896 Adaptec 78xx

LM (All) Adaptec 7770 LS (All) Adaptec 78xx LX Adaptec 78xx

arrow.sys aic78xx.sys aic78xx.sys sym8xx.sys sym8xx.sys symc8xx.sys symc8xx.sys

No/A,B No/A,B No/A,B Yes/A(6) Yes/A,B Ultra2/A,B Ultra2/A,B

LXr Pro8 Symbios 875 LPr LXr8000 LXr8500 Symbios 895 Symbios 896 Symbios 896

22

Table #4 List of embedded Video Product Name and Driver Name for each NetServer. (Note: The NT 4.0 and 3.51 video drivers may have the same file name but they are different.)

NT4.0 NetServer E 30 E 40 E 45 E 50 E 60 E 800 LC LC II LC 3 LC 2000 LD LD Pro LF LH LH Pro LH II LH 3 LH 4 LH 3000 LH 6000 LT 6000r LM (All) LS (All) Adapter Name S3 Trio 64 Cirrus CL5446 1M Cirrus CL5446 1M Cirrus CL5446 1M ATI Rage IIC 4M ATI Rage XL 8M Trident 9000I 512K * Cirrus CL5446 1M Cirrus CL5446 1M ATI Rage IIC 2M Trident 9000i 512K * Trident 9000i 512K * Trident 9000i 512K * Trident 9000i 512K * Trident 9000i 512K * Trident 9000I 512K Cirrus CL5446 1M Cirrus CL5446 1M ATI Rage IIC 2M ATI Rage IIC 2M ATI Rage IIC 2M Western Digital 512K * Cirrus 5436 512K * cl54xx.sys cl54xx.sys cl54xx.sys atirage.sys atirage.sys atirage.sys cl54xx.sys cl54xx.sys ATIRAGE.SYS Driver Name s3.sys cl54xx.sys cl54xx.sys cl54xx.sys ATIRAGE.SYS Ati2mpad.sys

NT3.51 Driver Name s3.sys cl54xx35.sys cl54xx35.sys cl54xx35.sys ATIRAGE.SYS

cl54xx35.sys cl54xx35.sys

cl54xx35.sys cl54xx35.sys cl54xx35.sys

23

LX LXr Pro8 LPr LXr8000 LXr8500

Cirrus 5436 512K * S3 Virge Cirrus CL5446 1M CL5446 1M CL5446 1M stbvirge.sys cl54xx.sys cl54xx.sys cl54xx.sys cl54xx35.sys cl54xx35.sys cl54xx35.sys

Legend: * Means that the driver is not provided by Hewlett-Packard. User should use the driver bundled with Windows NT CD-ROM. Note: Video adapters with 1M can be upgraded to 2M. Table #5 This table provides a list of CD-ROM type for each NetServer

CD-ROM NetServer E 30 E 40 E 45 E 50 E 60 E 800 LC LC Plus LC II LC 3 LC 2000 LD LD Pro LF LH LH Pro Type IDE IDE IDE IDE IDE IDE SCSI SCSI IIDE IDE IDE SCSI SCSI SCSI SCSI SCSI

24

LH II LH 3 LH 4 LH 3000 LH 6000 LT 6000r LM (All) LS (All) LX LXr Pro8 LPr LXr 8000 LXr 8500

SCSI IDE IDE IDE IDE IDE SCSI SCSI SCSI IDE IDE IDE IDE

Installing HP NetServer Ethernet Adapter

The HP NetServer Ethernet adapter comes with a 32-bit NDIS 3.0 driver which supports both a high performance bus master and I/O-mapped mode of data transfer. HP recommends that you use the bus master mode since your HP NetServer system supports bus mastering. Create the Driver Diskette Before you begin, follow procedure one of section #2 "Create Drivers Diskette Using HewlettPackard Navigator CD-ROM" to create the Drivers Diskette. Optionally, you may wish to create the HP NetServer LAN Adapter Support Diskette if you want to perform troubleshooting or to reconfigure the Adapter for Full Duplex or I/O-mapped mode of data transfer. You can create the HP Support Diskette in the Diskette Library option of the Navigator CD-ROM by using procedure number two of sect #2. Steps for Installing the HP NetServer Ethernet Adapter Drivers 1. The HP NetServer Ethernet Adapter is already installed in your HP NetServer. If you need to move it to a different slot, please follow the instructions in the "Setting Up Your Card and LAN connection" sections of the HP NetServer Ethernet Adapter Installation Guide. Disconnect the power cord before opening the computer's case. 2. One of the steps in the Windows NT installation is selecting the network adapter driver. During Windows NT installation, the system will reboot and continue with the graphical installation. When you are asked to select the components to install, include the 25

"Communications" option. On the next screen, select that you are participating in a network. In the Networking screen, Windows NT Setup asks if you want it to search for the network adapter in your computer. Press the "Select from list" button. Setup then displays the Network Adapter Setup dialog box and asks you to select an adapter from a list. When you get to that point, continue your installation following the instructions in Step 3. If you wish to add the network driver after Microsoft Windows NT has been installed, select the "Network" icon in Control Panel. When the "Network Settings" window appears, select "Add" in "Adapters" folder. Continue installation with Step 3. 3. In the "Select Network Adapter" screen, click "Have Disk" button. 4. When the "Insert Disk" window appears, insert the Drivers Diskette into drive A: and enter the path name A:\NICDRV\D5013 if you have a J3171 adapter or a D5013 adapter in your system. 5. When the "Select OEM Option" window appears, highlight the following line: "HP 10/100TX PCI LAN Adapter" and press OK to select it. 6. The HPSet Setup loads all the required driver files and scans the computer resources to determine the settings assigned to your adapter. It also adds an HPSet icon to the Control Panel for future use of HPSet. 7. Click the Test button in the HPSet screen to run diagnostics. After the adapter test, click OK to exit the Adapter Diagnostics screen and return to the HPSet menu. 8. Click OK to accept the adapter's configuration and exit the HPSet program. Click OK in the Network Settings dialog. Other configuration screens may appear. Configure as needed. You have completed all the steps required for the installation of network drivers. If you are in the process of installing Microsoft Windows NT, proceed with the Windows NT Setup program. NOTE: The installation and/or changes of network configuration will not take effect until you reboot the computer. If there are errors during installation you should verify that you installed the correct driver for your adapter. (for a J3171)

Optional: Fault Tolerance Driver Installation for HP NetServer D5013A 10/100TX Adapter
NOTE: Adapter Fault Tolerance is also known as "NIC Redundancy" Adapter Fault Tolerance provides link redundancy for two HP NetServer 10/100TX adapters. When configured, a primary and secondary adapter are created. If the primary loses communication with the hub/switch, the secondary automatically takes over. The secondary adapter will take over for such reasons as cable connection problems, switch or hub port failure 26

or adapter failure. Adapter Fault Tolerance is also supported on HP J3171A 10/100TX Adapters when installed in HP NetServers. Before you can configure the adapter for HP Adapter Fault Tolerance, you need to do the following: 1. Install two HP D5013A adapters in a HP NetServer system under Windows NT 4.0. 2. If connecting to a hub, each adapter in a team will need to be connected to a separate port, which is in the same collision domain. If connected to a switch, each adapter in a team will have to be connected to a separate port which is in the same network. Steps for Installation 1. Double-click on the Network Icon in the Control Panel. 2. Select the Adapter tab and double-click the "HP NetServer 10/100TX PCI Adapter" found in the Network Adapters list box. This will launch the HPSet utility. 3. Click on the Fault Tolerance button. 4. The Adapter Fault Tolerance dialog box appears. Click OK to continue. Adapter Fault Tolerance will automatically be installed. 5. To complete the configuration and installation, you will need to click the Close button in the Network dialog box. This will update the bindings and allow you to assign the adapters to an Adapter Fault Tolerance team. 6. The dialog box Adapter Fault Tolerance Configuration Manager is displayed during the binding process after the Close button is clicked. Follow the directions on the screen to assign adapters to the Fault Tolerance team. When done, click OK to continue. NOTE: If you are creating more than one Adapter Fault Tolerance team, do not restart NT until all teams are created. To add additional Adapter Fault Tolerance teams, repeat this process starting at step 1. Additional Information: Launching the Configuration Manager To launch the HP Adapter Fault Tolerance Configuration Manager, select the Adapters tab in the Network dialog box. Highlight the Adapter Fault Tolerance Team and select Properties. Identifying the Properties of the Adapter Fault Tolerance team In the Adapter Fault Tolerance Configuration Manager, highlight the Adapter Fault Tolerance team and click Properties. See Help for more detailed information about the settings.

27

Configuring and Testing the HP NetServer Ethernet Adapter

Reconnect power to the computer and boot DOS. Run the LAN adapter configuration utility on the HP PCI Ethernet Adapter Support Disk. For example, if the Support Disk is in drive A, execute the following commands at the DOS prompt: (You can create the HP LAN Adapter Support Disk from the Diskette Library)
A: SETUP

Under Windows NT, there are two ways to configure the HP 10/100TX LAN Adapter settings, double click on the HPSet icon in the Control Panel, or from the Network Settings screen highlight the HP 10/100TX PCI LAN Adapter and click Configure. From the main HPSet menu click the Change button to get to the Adapter Settings screen. The defaults work correctly for most configurations. NETWORK SPEED: Recommended setting: Auto (default) The choices are 10 Mbits/s, 100Mbits/s, and Auto. If you are using a crossover cable connected to another LAN Adapter, do not use Auto. DUPLEX MODE: Recommended setting: Auto The HP 10/100TX PCI LAN Adapter can send and receive data packets at the same time (fullduplex) if the network switch (hub) is full duplex. The auto setting enables the Adapter to negotiate full or half duplex with an auto-negotiating network switch (hub.) If you do not have an auto-negotiating hub and want to run at full duplex, set the Network Speed to either 10 Mbits/s or 100 Mbits/s and set the Duplex Mode to Full. Click the Advanced button in the Adapter Settings screen to change the Advanced setting.

Adapter Teaming Installation Notes

Before you can configure the HP NetServer 10/100TX PCI LAN Adapter for Adapter Teaming, you need to do the following: Install at least two HP NetServer 10/100TX PCI Lan Adapters in a Windows NT 4.0 system as described in the Windows NT 4.0 readme file (MSNT40.TXT). When installation is complete make sure you restart Windows NT. NOTE: Windows NT 4.0 Service Pack 3 or later, with the NDIS driver hotfix (NDISFXI), is required for implementing Adapter Teaming properly. Install these prior to configuring Adapter Teaming.

28

Adding the HP NetRAID-3Si Adapter to an Existing Windows NT System

Create the Diskettes You Need If you have not already created the Drivers Diskette, follow step 1 of the section "Manual Installation of Windows NT 4.0" to create the Drivers Diskette. Steps for Adding the HP NetRAID-3Si Adapter Drivers Follow these instructions only if Windows NT 4.0 is already installed. 1. Open the Control Panel. Double click on the SCSI Adapters icon. 2. Click on the Drivers tab. A list of installed SCSI Adapter drivers are displayed. 3. Click the Add button. A list of additional SCSI adapters appears in the Install Driver screen. 4. Click the Have Disk button. 5. When the Install From Disk window appears, insert the Drivers Diskette into drive A: and enter the path name A:\NETRAID. Click OK to install the driver. 6. Select the Hewlett-Packard NetRAID Adapter, and click OK. 7. In the System Settings Change windows, click Yes to restart Windows NT. Note: If you do not restart the system at this point, the HP NetRAID-3Si Adapter driver will not be present in the driver list. It will register in the driver list on the next system boot.

Adding the HP NetRAID-4M Adapter to an Existing Windows NT System

Refer to the HP NetRaid-4M "Users Guide" for information on how to add a HP NetRaid-4M adapter.

Adding the HP SureStore Tape Drive to Windows NT 4.0 System

Create the Diskettes You Need If you have not already created the Drivers Diskette, follow step 1 of the section "Manual Installation of Windows NT 4.0" to create the Drivers Diskette. Steps for Adding the HP SureStore Tape Drivers Follow these instructions once Windows NT 4.0 is installed. 1. Open the Control Panel. Double click on the Tape Devices icon. 2. The Tape Devices program will try to auto detect the tape drive. 3. If it correctly identifies the drive, it will display "Hewlett-Packard Colorado T4000 tape drive." If not, Click on Hewlett-Packard, and then on the T4000 tape drive. Click OK to 29

install the driver. 4. You will be prompted to insert the Windows NT Server CD-ROM into the drive. Click OK to install the driver. 5. In the System Settings Change windows, click Yes to restart Windows NT.

Adding the Video Driver to an Existing Windows NT System

The following instructions describe how to install the video driver for the HP NetServer embedded video controller after NT has already been installed. (See table #4 for list of integrated video adapter type for each NetServer). 1. Login to the computer as the Administrator. 2. Open Display from within the Control Panel. 3. Select the Settings tab. 4. Click the Display Type button. 5. Click the Change button. 6. Click the Have Disk button. Insert the Drivers Diskette in drive A: 7. Type A:\VIDEO in the space marked "Copy manufacturer's files from..." Click OK 8. Select the driver in the Display list box listed as per your NetServer system and click OK. See table #4 listed above for video controller chip set reference. NOTE: Windows NT may display a message "You are about to install a third-party driver. This driver was written by the hardware vendor, and is only provided here as a convenience. For any problem with this driver, contact the hardware vendor." Click Yes to begin installing the video driver. 9. Click the 'OK' button in the 'Installing Drivers' dialog box. 10. Click the 'Close' button in the 'Display Type' dialog box. 11. Click the 'Close' button in the 'Display Properties' dialog box. 12. Click the 'Yes' button in the 'System Settings Change' dialog box. The NetServer will reboot to complete the video driver installation. Please remove the drivers diskette from drive A. You have now installed the video display driver for Windows NT 4.0, the video resolution can be selected using the Display icon in the Control Panel. CAUTION: Do not select a resolution or refresh rate beyond the capability of your monitor or permanent damage to your monitor may occur. 30

Installing pcANYWHERE32 on your HP NetServer E 60

After you install Windows NT 4.0 Server or Small Business Server (SBS) using either Installation Assistant or the manual method, you may want to install Symantec's pcANYWHERE32 (included with your system) to do remote management of your server. Microsoft Windows NT 4.0 does not include AGP video driver support in its operating system. Furthermore, the AGP video drivers will not correctly install on an NT 4.0 system without service pack #3 or later. Though SBS does not need a service pack in order to allow the correct installation of the AGP video driver, it is a good idea to apply the latest service pack available. The video drivers will not install correctly if pcANYWHERE32 has already been installed. You will need to first uninstall pcANYWHERE32 if it has already been installed it on your HP NetServer E 60 To install pcANYWHERE32 on your HP NetServer E 60, do the following in this specific order: 1. Install the latest service pack (#3 or later) for NT 4.0. (It is not necessary to install the latest service pack for SBS.) 2. Install the video drivers for your HP NetServer E 60 using the Drivers Diskette you created from the Navigator CD. Open the Control Panel. Run the Display utility. Click the Settings tab and then the Display Type button. Change the adapter type and install the ATI AGP video card drivers from your Drivers Diskette. 3. Install pcANYWHERE32 on your server as described in the HP NetServe E 60 Remote Console feature documentation (available via Information Assistant on the HP NetServer Online Documentation CD).

Troubleshooting Tips and Tricks

This section will help you resolve some of the most common installation problems.

Tip #1. Troubleshooting SCSI Host Bus Adapter Configuration

The boot manager for Windows NT contains recovery logic to allow you to return to the last known good configuration. If you have changed your SCSI host bus adapter configuration and Windows NT no longer boots, follow these steps to recover: 1. Undo any hardware changes you have made to the computer since it was last operational. 2. Reboot the computer. Watch the display carefully during bootup. If the message "Press spacebar NOW to invoke the Last Known Good menu." appears, press the spacebar and follow the instructions on the screen to continue booting with the last known good configuration. NOTE: Do not log in if you pass the "Press spacebar NOW to invoke the Last Known Good screen" option, because this will wipe out the configuration you want. 31

3. Once your computer is operational again, double check all of the hardware and software configuration changes you wish to make. Look specifically for conflicts with parts of the existing system configuration that are not being changed. If you cannot determine the source of the error, contact the host adapter vendor or HP Technical Support for assistance.

Tip #2. Extended Translation

In order to boot from hard drives with capacity greater than 1GB, the Extended Translation for SCSI controller needs to be enabled. Otherwise, the maximum boot partition is limited to 1GB. The NetServer embedded Ultra 2 (Symbios) SCSI (see table #4 for list of systems with Ultra SCSI) controllers are already configured with Extended Translation "enabled". Make sure to enable Extended Translation for additional SCSI controllers that you may choose to install. For certain Adaptec SCSI controllers (for example the AHA 2940) the "Extended Translation option" can be enabled from SCSI-Select menu. SCSI-Select is available by pressing Ctrl-A during system boot (or Ctrl-C for the NetServer LXr Pro8).

Tip #3. NT Warning About Drives with More than 1024 Cylinders During Boot
If the boot drive is new or just initialized, Windows NT may give a warning message about disk drives having more than 1024 cylinders during the first reboot from the hard drive. Windows NT may hang just after the SCSI BIOS or Disk Array BIOS banner. This is a Windows NT limitation, please see Microsoft TechNet article # Q137474 for details. Fix: In some situations, the Windows NT installation program may detect the hard drive geometry incorrectly, and thus limit the initial drive partition size to 1024 MB or hang while rebooting. To correct this problem, perform one-not both-of the following solutions: Solution 1: (Be sure to enable extended translation for SCSI controllers) Before starting Windows NT installation, follow these steps: 1. Boot into MS-DOS. 2. Run FDISK and FORMAT to create the primary boot partition. 3. Install Windows NT. During Windows NT Installation, you may delete and resize the MSDOS partition created previously. Solution 2: Use solution 2 if the system does not have the integrated HP NetRAID controller enabled or the HP NetRAID-3Si adapter is not installed. Otherwise, HP recommends that you use Solution 1 above. In the Windows NT installation program: 32

1. Partition the primary partition to 1024 MB. 2. Format the primary partition using FAT. 3. Press F3 to quit the installation program. 4. Restart the installation program. 5. At the drive partition screen, delete the 1024 MB primary partition. 6. Partition the primary partition to any desired size up to the drive capacity. 7. Continue with the Windows NT installation program.

Tip #4. NT Does Not Recognize CD-ROM Drive During Installation

If Windows NT does not recognize the CD-ROM drive during installation, check and make sure that the IDE driver is installed. See step #7 in "Manual Installation of Windows NT 4.0" section above.

Tip #5. Creating Windows NT Installation Diskettes

If you create the Windows NT Installation Diskettes (3 diskettes) from the Windows NT CDROM, make sure to use option /Ox. For example winnt /ox or winnt32 /ox Otherwise, Windows NT will not be able to find the installation files.

Tip #6. Service Pack Files Replaced Without Feedback

Some system configuration changes may ask you to install the original windows NT driver's diskette. This may cause some system files to be replaced with the old version. It is recommended that if you make any changes that you apply the service pack again.

Tip #7. Using the NT Event Log to Diagnose Network Adapter Problems
If the Network Adapter driver fails to start or does not appear to be working correctly, examine the Event Log for any driver diagnostic messages. 1. Start the Event Viewer applet in the Administrative Tools group in Program Manager. 2. Search the Event Log Source column for any entries named "Hptx." 3. Double click on the entry to examine the Event Detail dialog box. The upper half of the box gives a short generic description of the error. The lower half of the box is a hex and ASCII dump of error data. 4. Scroll through the error data in ASCII for any readable strings. 5. If a readable string is present, it will describe the problem in more detail. 6. If no readable string is present, this typically indicates that the driver failed early in the 33

process of loading-usually due to a resource conflict (for example, an I/O port conflict). NOTE: Make sure the Network Adapter is connected to a working hub and verify that the LED is lit. Otherwise, the Network Driver may not install.

Tip #8. IDE Translation Mode E-Series Specific

The system default is set to auto configuration for IDE drives. In most cases, this should work. If you want to manually change the setting you should follow the following procedure: 1. Run the EISA Configuration Utility on the HP NetServer Navigator CD-ROM. 2. Go to the IDE configuration section. 3. Highlight the IDE Translation Mode and change it as appropriate. If the IDE drive has more than 1024 cylinders, use Extended CHS. If the drive has fewer than 1024 cylinders, use Standard CHS.

Tip #9. MPS Table

For LX Pro, and LXe Pro Systems Only: To support Windows NT, the MPS table setting for the HP NetServer needs to be at 1.4. For the LX Pro and LXe Pro, the EISA Configuration Utility automatically sets the MPS table to 1.4 if the Operating System selection is Windows NT. To double-check, you need to follow this procedure: 1. Run the EISA Configuration Utility on the HP NetServer Navigator CD-ROM. 2. Go to the MPS Table selection. 3. Select the MPS table value 1.4. For Other L Series Systems: The default MPS table setting is 1.1. This is correct for Windows NT 3.51 and 4.0. Do not change it or Windows NT may not install or boot. Note: This setting is not visible during standard configuration.

Tip #10. DAT Drive

If you have installed an optional internal DAT drive in the NetServer, be sure to remove the DAT drive SCSI terminator. The internal SCSI cable is self-terminated. Refer to the DAT drive manual for instructions on removing the terminator.

Tip #11. NT Boot Partition

The integrated HP NetRAID controller and the HP NetRAID-3Si adapter have an 8 GB limit for the boot partition. If you are going to boot from devices connected to a NetRAID controller or 34

NetRAID adapter, be sure that you don't set the boot partition any larger than 8 GB during the Windows NT installation procedure.

Tip #12. Using CFG Files on Systems that have an EISA Bus
An important issue with Windows NT arises when you are using a server that includes an EISA bus (see your system documentation) and have an ISA adapter to install. You must have a *.CFG file for any adapter installed in the EISA bus regardless of the adapter type (ISA cards included). Although the server does not require you to have a CFG file for each ISA adapter, Windows NT does. Windows NT looks at the EISA CMOS upon installation and configures itself from that. If you do not have a CFG file for an ISA adapter you have three options: 1. Get a *.CFG file from the manufacturer. 2. Get an EISA adapter instead. 3. Create your own *.CFG file. As a last resort, you can create a custom .CFG file, as long as you clearly know all the resources that the adapter uses. The following NetServers have EISA bus: LC, LD, LD Pro, LF, LH, LH Pro, LM, LS, LX.

Tip #13. Booting from the Embedded SCSI Controller

Non-disk array systems boot from the drive with the lowest SCSI address. HP recommends SCSI ID 0 for the boot drive. If you configure the boot drive with another SCSI ID, your system may not boot when additional SCSI drives are installed. Consult the NetServer hardware reference manual to set the drive ID number.

Tip #14. Booting from the integrated HP NetRAID controller or an Embedded Ultra 2 SCSI Controller. Not applicable to the NetServer model number LC 3
Some L Series NetServers have two embedded SCSI channels, SCSI-A and SCSI-B. (See your NetServer reference manual to identify the number of SCSI ports on your system) For some systems (such the LH 3), SCSI-A is part of the integrated HP NetRAID controller. Please configure the hard drives attached to the integrated HP NetRAID controller into logical drives before installing Windows NT. If you want to boot from a non-disk array controller, e.g. SCSI-B or another plugged in SCSI adapter, keep in mind that the system boots from the drive with the lowest SCSI address. Be sure the boot drive is installed in the slot having the lowest SCSI address. Otherwise, your system may not boot when additional SCSI drives are added later. Consult your NetServer reference manual to identity the slot with lowest ID number.

Tip #15. Booting from an HP NetRAID-3Si Adapter or Other PCI Card

35

Adapter (Non-LXr Pro8 Systems)

To boot Windows NT from an HP NetRAID-3Si adapter or another plugged in SCSI adapter (rather than one of the embedded Ultra 2 SCSI controllers), run the system BIOS Setup and enter the Boot Device Ordering menu in the Configuration screen. In this menu, configure the Hard Drive Priority option (in the Boot Device Ordering menu) for Bootable cards as the first selection.

Tip #16. Booting from an Embedded SCSI Controller (LXr Pro8 Systems Only)
There are seven embedded SCSI adapters (controllers) included with your LXr Pro8 NetServer. The first controller (Controller 0) connects to devices which can be mounted in the internal device bay at the front. The remaining six embedded SCSI controllers connect to SCSI connectors 1 through 6 on the optional SCSI extender board (Product Number D5963A) at the rear of the LXr Pro8 NetServer. You may boot Windows NT from a SCSI disk drive connected to any of these embedded SCSI controllers, but you must make sure that the boot disk is the first disk seen by the system during the boot process. This means that the boot disk : Must be on the lowest numbered embedded SCSI bus that is configured to be scanned during the boot process. Must have the lowest SCSI ID of all devices on that controller.

For simplicity we recommend that you configure the boot disk on Controller 0 (internal) and make its SCSI ID = 0. However, other configurations which adhere to this rule are still valid. If you do not adhere to this rule and configure any devices ahead of the intended boot drive on a controller that is scanned at boot time your system will not successfully boot. Valid Configuration Example #1
SCSI Cntrl-> Disk ID 0 Disk ID 1 Disk ID 2 Disk ID 3 Disk ID 4 Disk ID 5 . . . CD 0 Boot Data Data 1 Data Data Data Data Data 2 3 4 5 6

36

Disk ID 15

Valid Configuration Example #2

SCSI Cntrl-> Disk ID 0 Disk ID 1 Disk ID 2 Disk ID 3 Disk ID 4 Disk ID 5 . . . Disk ID 15 CD 0 1 Boot Data Data Data Data 2 3 4 5 6

Invalid Configuration Example

SCSI Cntrl-> Disk ID 0 Disk ID 1 Disk ID 2 Disk ID 3 Disk ID 4 Disk ID 5 . . . Disk ID 15 CD 0 Data Data Data 1 Boot Data Data Data Data 2 3 4 5 6

To configure your Symbios embedded SCSI controller and its attached disk as the boot device perform the following steps prior to installation of Windows NT: 1. Install the SCSI disks in the desired locations. Make sure the SCSI IDs are correctly set. 2. Boot the system and press CTRL-C as soon as you see the message "Press Ctrl-C to start 37

Symbios Configuration Utility". 3. Select the Adapter Boot Order menu item and press Enter. This displays the screen showing the current boot order assignment for each of the seven embedded SCSI controllers in the LXr Pro8. The seven embedded SCSI controllers are displayed on this Boot Order screen using the format:
Boot Order 0 SYM53C875 Bus 02 DevFunc 20

The table below simplifies the view and shows where controllers 0 through 6 are located on the screen.
Boot Order 0 Controller 0 Controller 2 Controller 4 Controller 6 Boot Order 1 Controller 1 Controller 3 Controller 5

4. Set (or verify) boot order = 0 for the controller attached to your boot disk. The default assignment is boot order = 0 for SCSI controller 0 (for drives in the internal drive bay of the LXr Pro8) and boot order = 1 for SCSI controller 1. It is recommended that no more than two controllers are given a boot order assignment at any given time to minimize boot up time. This assignment determines which controllers are scanned at boot time to find the boot partition. A controller does not have to be scanned at boot time to have devices attached to it. Devices which are attached to a controller that is not scanned at boot time are still seen by NT and are completely useable as data disks. NOTE: Controller 0 must always have a boot order assignment (0 or 1 preferred) because it is connected to the CD-ROM drive that is used for booting from the HP Navigator CD. 5. If you made no changes, press Escape to exit the screen, then exit the utility. The system will now reboot (see note below). If you made changes, press Esc twice to write back changes and exit the utility. Then press Enter again at the prompt to reboot the system (see note below). NOTE: To save time, if you are ready to proceed with the Windows NT installation (see Section 2) you should either insert the HP Navigator CD or the Windows NT Installation diskette #1 (depending on your situation) before initiating the reboot at the end of step 5.

Tip #17. Booting from an HP NetRAID or Other PCI Card Controller (LXr
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Pro8 Systems Only)

To boot Windows NT from an HP NetRAID controller or another plugged in SCSI adapter rather than one of the embedded SCSI controllers perform the following steps prior to installation of Windows NT. This procedure enables the Windows NT installation to create the boot partition and install all of Windows NT on the disk that you specify. To boot from a disk attached to an HP NetRAID controller or another plugged in SCSI adapter you must make sure that no hard drive devices on the embedded Symbios SCSI adapters are scanned during the boot process. This procedure will do two things to accomplish this. Prevent embedded Symbios adapters 1 through 6 from being scanned at boot time Allow Symbios adapter 0 to be scanned during boot (required) while preventing any hard disk drives attached to it from being scanned during boot.

1. Install the HP NetRAID or PCI card SCSI controller in PCI slot number 2 and connect it to the external disk enclosure. If another PCI card is already in slot 2 you should move to another open slot. (The video adapter is assumed to be in slot 1) Initialize and configure the controller and its associated disks according to the controller documentation. 2. Boot the system and press CTRL-C when you see the message "Press Ctrl-C to start Symbios Configuration Utility". 3. Select the Adapter Boot Order menu item and press Enter. This displays the screen showing the current boot order assignment for each of the seven embedded SCSI controllers in the LXr Pro8. The default assignments are shown in the table above in the "Booting from an Embedded SCSI Controller" section. 4. Move the cursor to Controller 1 (refer to the table above) and press Enter. This displays a prompt for the new boot order assignment. 5. Press Enter to delete the boot order assignment for Controller 1. 6. Repeat steps 4 and 5 for any other controllers that currently have a boot order assignment greater than 0. (A new system with default values will not have any others). 7. Press Esc twice to write back changes and exit the utility. Then press Enter again at the prompt to reboot the system. 8. Press CTRL-C once again during the boot process when you see the message "Press Ctrl-C to start Symbios Configuration Utility" again. 9. Select the menu item labeled SYM3C875 and press Enter. This displays the next menu screen. 10. Select the menu item Device Selections and press Enter. This displays the list of devices configured to the SCSI controller with boot order assignment = 0. 39

11. Select the first hard disk device on the list and press Enter. This displays the current parameter settings for the selected device. 12. Select the parameter Scan for Device at Boot Time and press Enter. This displays a Yes/No choice sub menu. Select No and press Enter. 13. Repeat steps 11 and 12 for all remaining hard disk devices configured to the controller. Do not perform these steps for the Toshiba CD-ROM. You must leave it with the Scan for Device at Boot Time enabled. 14. Exit all menus, save changes, and reboot the system (see note below) to incorporate these changes. NOTE: To save time, if you are ready to proceed with the Windows NT installation (see Section 2) you should either insert the HP Navigator CD or the Windows NT Installation diskette #1 (depending on your situation) before initiating the reboot at the end of step 14.

Tip #18. Updating Drivers for an Existing Windows NT system

This procedure enables you to install the following drivers in your system for an installation that had been previously completed. You may need to install one or more of these driver files because you determined that the correct version did not get installed in the initial installation or because you are adding new SCSI adapters and will require the corresponding driver(s) to be installed. See table #2,3 for a list of drivers that can be installed. Create the Drivers Diskette If you have not already created the Drivers Diskette, follow step 1 of the section "Manual Installation of Windows NT 4.0" to create the Drivers Diskette using the HP NetServer Navigator CD. Update SCSI and NetRAID Drivers Follow these instructions to update one or more of the following driver files. 1. Boot up Windows NT and open the Control Panel. Double click on the SCSI Adapters icon. 2. Click on the Drivers tab. A list of installed SCSI Adapter drivers are displayed. Highlight the driver you want to update and click Remove button. This action will remove the currently installed driver so you can install a newer version in the next step. DO NOT REBOOT at this time. 3. Click the Add button. A list of additional SCSI adapters appears in the Install Driver screen. 4. Click the Have Disk button. 5. When the Install From Disk window appears, insert the Drivers Diskette into drive A and enter the path name for the driver you want to install. The directories corresponding to each 40

of the drivers are listed below. A:\SYMSCSI - SCSI driver for the NetServer embedded Ultra 2 SCSI controllers (LH 3, LH 3r, LH 5 and LXr Pro8). A:\NETRAID - HP NetRAID driver for the integrated HP NetRAID controller (LH 3, LH 3r and LH 5) and the HP NetRAID-3Si adapter. A:\7800 - Driver for the Adaptec 2940, 29xx Adapters, and HP PCI Ultra/Wide SCSI Adapter. Click OK to install the driver. 6. Highlight the Driver Description and click OK to begin installation. 7. In the System Settings Change windows, click Yes to restart Windows NT. NOTE: If you do not restart the system at this point, some drivers will not present in the driver list, e.g. the HP NetRAID driver. It will register in the driver list on the next system boot.

Tip #19. Windows NT 4.0 installation will hang if the system has more than 2GB of system memory (RAM)
The solution is to install Windows NT with the system having less than 2GB of memory, e.g. 64MB. After installing Windows NT, please apply Service Pack 3 or later to enable support up to 4GB of memory. You can get a copy of Windows NT 4.0 Service Pack 3 from Microsoft Support, (800) 936 5900 or (800) 426 9400 or http://www.microsoft.com

Tip #20. Installing Video Driver on NetServer E 60

The NetServer E 60 uses an ATI Rage IIc AGP video adapter. Windows NT 4.0 requires that you apply the latest support pack to provide the AGP port functionality. Also, if you are using Windows NT 3.51 you should use the driver provided by Hewlett-Packard on the Navigator CD-ROM. If you download a driver from ATI you might have to call the Microsoft support line to obtain a hotfix to enable AGP port functionality on NT 3.51.

Tip #21. Installing Video Driver on NetServer E 800

When installing NT 4.0 video driver the user should select "ATI Rage X: PCI" from the device list provided by the installation utility.

On-Line Information and Software Sources

Microsoft World Wide Web access: http://www.microsoft.com 41

Windows NT Automated Database: Advanced Systems at (800) 936-4400 Microsoft Software BBS: 206-936-6735 (14,400 bps) HP Internet (World-Wide-Web) site: www.hp.com/netserver HP Support FTP site: ftp://ftp.hp.com/pub/servers/ HP NetServer Online Documentation CD (included with your system): includes all NetServer documentation online

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