Palak Batra

9999675684 New Delhi, India palakbatra@gmail.com

Career Objective
An Executive Assistant position with a reputed company that would utilize my communication, coordination, organization and administrative skills fully; while simultaneously providing for opportunities to learn and professionally grow.

Professional Qualifications
6+ years of experience in varied professional roles across diverse work cultures and environments. Lauded delivery of skilful secretarial, management and administrative support to senior executives and business leaders. Commended as a dedicated, focussed, detail oriented, dependable and committed fast learner. An independent and self-motivated professional with excellent research, writing and presentation skills. Outstanding business development, communication and multi-level relationship management skills. Ability to identify and utilise situational strengths of individuals, teams and organisations toward achievement of common and project goals.

Professional background and accomplishments

Content Writer (websites/blogs/PR arts) (Freelance/home based) June 2010 Aug 2011 100+ PR, marketing, ghost and blog articles. Exclusive research and marketing based content composer, editor and site-map planner for over 12 websites (14+ pages each), on largely varied subjects/sub-industries (targeted for international audience/clientele). Sole blogger and online marketer for the above mentioned series of websites. HNIs Client Associate - Merrill Lynch (Princeton, NJ, USA) June 2008 Nov 2008

Selected for the position, from over 35 shortlisted candidates, after 5 months of rigorous multi-level interviews. Counted among the very few highly dependable, efficient and new business developing CAs of ML. In spite of the period being too short for any major accomplishments, the surprisingly superb harmony and synchronization maintained in the team was cited as a major accomplishment in the entire region.

Legal & Estate SME & Associate - Merrill Lynch (Pennington, NJ, USA) Feb 2007 June 2008 Awarded the Subject Matter Expert (SME - Legal) and the Most Valuable Player (MVP) titles for 2007. Year-end audits, client satisfaction scores and compliance scores, well above team average among the best. Rated High Performer in 2007, year-end review.

Account Services Associate - Merrill Lynch (Pennington, NJ, USA)March 2006 Feb 2007 2008 Recipient of The Teamwork Award for performance far exceeding managements expectations. Was appointed Subject Matter Expert for several legal documents. Was repeatedly the leading producer on the team of 17, during multiple record volume/workload periods. EA to the CMD Headstart Advertising Pvt. Ltd. (Okhla, New Delhi) Dec 2002 - Feb 2005 Providing administrative and secretarial support to the CMD. Providing assistance in planning and execution of work orders and supervising coordination between the different branches, levels and departments of the organization. Business development via cold calling, perseverance, persuasion and presentation skills. Management of relationships with existing and potential clients.

Experience summary
Content Writer/Developer: Research/Assessment of prospective client base, competitor service providers and global industry trends. Content creation and cyber marketing on the basis of impact and response desired. Worked closely with companies leaders to strategize and implement online marketing plans. HNI Client Associate: Assisting 3 wealth accounts managers (financial advisors/planners), working with multimillion dollar client accounts - providing administrative and executive support to the wealth managers, and services support to clients. Being the point of liaison for high net worth clients; identifying and approaching prospective HNI clients. Legal & Estate SME and Associate: Reviewing, processing and providing documentation guidance and support for the advisory centres legal cases, situations and accounts estates, trusts, custodianships, guardianships, divorces and other such matters. Providing team management assistance and maintaining team to senior management communication and coordination. Account Services Associate: Reviewing and processing branch account documents for all account types for Merrill Lynch. Providing phone, email and document support to Merrill Lynch branches, financial advisors and client associates. Being point of reference and contact between advisors and ML legal experts. EA to the CMD: Providing secretarial, administrative and functional support to the CMD of the multi-branch, multi-departmental organisation. Business development skills identified and utilised following noted perseverance, follow-up, persuasion, presentation and relationship management abilities.

Education
B. Com, Delhi University Communications and Relationship Management Certifications from Merrill Lynch USA Virtual Classrooms.