ALVIN MENDIOLA

alvinmendiola@ymail.com

AREAS OF EXPERTISE
Preparing food and drinks Cocktails Hospitality Waiting on tables Taking customer orders Upselling techniques for meals Customer service

PERSONAL SUMMARY
A polite, well-spoken and hard-working person with experience of working in a busy restaurant environment. Attentively at all times with a willing and helpful manner. Always approachable, cheerful and possessing good observation skills as well as the ability to work alone or as a part of a team. Willing to find challenging position within an exciting employer where I will be able to continue to increase my work experience And develop my abilities.

PROFESSIONALS
English speaking Good communication skill Good service

WORK EXPERIENCE
Pizza Hut Restaurant-Kuwait Food Co. AMERICANA WAITER Nov. 20, 2008-Nov. 20, 2012

Responsible for looking after guest and attending to their needs during their visit. Welcoming them to restaurant, escorting them to their table and also informing them of any special offers or meals. Giving a very good customer service

PERSONAL SKILL

Jollibee Pagsanjan- Jollibee Inc. Philippines WAITER Sept. 7, 2004- Oct. 7, 2004

Team player

Responsible for looking after guest and attending to their needs during their visit. Welcoming them to restaurant, escorting them to their table and also informing them of any special offers or meals. Giving a very good customer service.

Guest focused High standard of Personal hygiene

Duties: -Providing a warm welcome for customer. -Receive food and drink orders and serve customer request to the standards required. -Serving dishes to customers at tables. -Learning the names of and building relationship with customer

PERSONAL DETAILS

-Ensure timely delivery of all food and beverage items to customer. -Understand menu content and keeping up to date with any menu changes. -Making the recommendations from the menu if requested. -Answer guest queries in a polite and helpful manner. -Clearing cutlery and dishes away from tables. -Passing food orders through to the kitchen staff promptly. -Ensuring all restaurant corridors are kept clear from rubbish, glassware and crockery. -Full product knowledge of all menu items and restaurant facilities and services. -Check on customers asking if they are enjoying their meals and service.

Alvin Mendiola

Pagsanjan Laguna Philippines M: 09156663553 E: alvinmendiola@ymail.com DOB: 11-8-1984

Nationality: Pilipino Philippines

-Ensuring the food service area is left clean and tidy once all the guests have left. -Relaying, preparing and setting tables for the next guests. -Looking after guest with special needs.

KEY SKILLS AND COMPETENCIES -Have a full knowledge of all food and beverage policies and procedures. -The motivation to learn new knowledge and skills. -Good housekeeping duties. ACADEMIC QUALIFICATIONS TERTIARY System Technology Institute (S.T.I) Sta. Cruz Laguna Philippines Diploma in Computer and Electronics April 28, 2004 SECONDARY Pagsanjan National High School Pagsanjan Laguna Philippines March 2002 PRIMARY Maulawin Elementary School Pagsanjan Laguna Philippines March 1998 REFERENCES Available on request