TROY CABASAL GAFFUD

130 Bernardo Street Area 2, UP Campus, Diliman, Quezon City Tel # (02) 928 14 01 Cell Phone # 09391183794 E-mail: tgaffud@yahoo.com

JOB OBJECTIVE

To gain as much knowledge and expertise in the field of computer engineering as possible so that, I am able to improve on my specialization as well as on all the other innovations. iPlus Intelligent Network Inc., March 2012 - May 2013 3/F L.V. Locsin Building, Ayala Avenue cor Makati Avenue, Makati City 1. ePLDT Smart Project, January 2013 - May 2013 7/f Smart I-con 1487 Universal Tower Building, Quezon Avenue Quezon City Technical Specialist a. Call Management System Support b. Cosmocom Support 2. Johnson & Johnson, Contract from March 2012 - December 2012 Edison Road, Barrio Ibayo, Km 14 West Service Road Paranaque IT Helpdesk a. Service Desk Support b. On-site Support c. Desk Side Services L2 Support Manpower Outsourcing Services Inc., October 2011 - January 2012 14/F Bankmer Building, 6756 Ayala Avenue, 1226 Makati City 1. Hewlett-Packard Ref. OC-015 AMG Project (PGCC) 14/F Robinson Summit Center Ayala Ave, Makati City IT Helpdesk, Contract from October 2011 - January 2012 a. Financial Reporting Application Management Support IBM Philippines (Internship), May 2010- November 2010 4/F IBM Plaza Building, Eastwood, Libis, Quezon City Helpdesk Onsite Support, May 2010 - November 2010 a. Deskside Team- IBM Philippines Support - IBM Business Services Level 1 Support - IBM Solutions Delivery Backup Support b. Deployment Team c. Inventory Link2Support Inc., March 2007 - December 2007 5/F TechnoPlaza One Building, Orchard Road, Eastwood Jr. Avenue, Libis, Quezon City 1. Linksys Product Support Engineer 2. DishNetwork Technical Support Representative

WORK BACKGROUND

Gaffud, Troy C.

ACADEMIC PROJECTS

Asia Pacific College Projects 1. Secured Seamless Wireless Fidelity Network for Asia Pacific College , October 2009- January 2010 Awarded as "Best Project Award" for giving Asia Pacific Colleges a secured wireless/local network environment 2. I-WRITE, January-April 2011 Interlink Business Solutions' document management system IBM-Intellect Projects 1. Project Work 1: Enrolment System with Query , August 16-31, 2004 An enrolment system that is written in Java language with mySQL database 2. Project Work 2: Arian Bank System, May 25 - June 14, 2005 A bank system that is written in PHP with mySQL database 2005-2011 ASIA PACIFIC COLLEGE, Magallanes, Makati City Bachelor of Science in Computer Science & Information Technology with Specialization in Systems Software Engineering 2003-2005 IBM-INTELLECT, An IBM Advance Education Center 5/F Asia Pacific College bldg., Magallanes, Makati City Certificate of Basic IT Skills Certificate of Object Oriented Application Development Certificate of Advance Software Engineering Diploma in Advance Computer Software Engineering

EDUCATION

TECHNICAL SKILLS Window 98/XP/Vista/7/Server 2003 Control-M (Unix), Toad for Oracle, Microsoft SQL Server 2005 Lotus Notes 8.5, Microsoft Office Outlook BMC Remedy, Citrix, Active Directory, Cosmocom Basic Networking and Configurations, LAN/WLAN Blackberry Troubleshooting, Printer Troubleshooting Computer Assembly and Troubleshooting (Hardware & Software) Norton Ghost, Cloning, Statestore, Hiren, VMware Workstation Remote Desktop, IBM Ayudame, Net Meeting, Team Viewer Blessila Verango JNJ System Administration Specialist 09272424386 Gary Gaerlan JNJ Helpdesk Team Lead 09337200021 Rainma Jardeleza IBM Technical Support Specialist 09175838900

REFERENCE

Gaffud, Troy C.