131 Kinzie Ave, Kitchener, Ontario Mobile: 226-791-1015 E-Mail: carolyndawngood@me.

com ========================================================================= OBJECTIVE Seeking a position in the hospitality industry where exceptional customer service skills, dynamic friendly presence, high standards and extensive business knowledge will be utilized to improve customer base and maximize hotels profitability. SUMMARY OF QUALIFICATIONS Highly skilled in handling all types of people in a polite, engaging, mature, caring manner. Good communication skills including, non-violent communication skills training and conflict resolution skills. Professional, clear and warm on phone. Ease of connecting over long distances. Comfortable with computer and basic workplace tools like photocopier, printer and fax Retail experience with debit and credit card tasks Knowledge of the surrounding area Motherly, Nurturing, Intuitive and able to bring out the happiness in young and old. WORK EXPERIENCE Private Senior Home Care Therapist and Companion: Household cleaning and yard maintenance. Handled household small repair jobs Attentive to emotional needs of client and family.

Carolyn Good

September 2012 - January 2013

Schuh Boutik Mission BC ( part time free lance ) May 2009- 2012 Greeting customers and helping with their expensive shoe purchases. Graphic Designer and Art Director. Established branding and created a fun, vibrant image that the owner felt was a good expression of herself. Sales experience with directing and focusing on what customer wants. Developed a website and professional, sensitive photo shoot in a consistent manner that attracted customers positive comments and repeat sales. Best Western Hotel Mission BC Cleaning Rooms and laundry training Shelleys House painting Sanded walls, painted and construction cleanup 2010 2010

SELF EMPLOYMENT Writer, Directer, Designer 1986-Present Well travelled and understand a wide range of cultures and attitudes. Organized, Good at details and organizing product catalogue and price list Creative, Solution Oriented, Multi-Tasking expert and great at handling diverse responsibilities Vast Social Media, Advertising, Branding and Marketing experiences Sales and Professional demeanor and cross cultural understandings. Rely on Intuition and maintain calm and cheerfulness with all clients and situations.

DISTANT PAST EXPERIENCE Studio 57 Summer 1984 New York, New York Cleaned Rooms including beds and bathrooms in very many states of disarray Was promoted to manager of the Housekeeping Started to learn Spanish and made friends with staff VOLUNTEER EXPERIENCE Womens Resource Centre: Board Member, Maple Ridge, B.C. Helped manage/organise the clothing donation room
Restorative Justice Community Facilitator:

2004 2008-2010

Mission Restorative Resolutions Attended a 14 week Training and received certificate including a Non Violent Communication class Regular participant at the monthly training, helping set up and tear down on many occasions Helped facilitate pre-circle communications and visits to clients home about a neighbourhood dispute Guest Speaker at one of the meetings to share insights and invite to a community art project. EDUCATION
Restorative Justice Community Facilitator, MRR, Mission, BC Family Constellation Circle Leader Certificate, White Rock, BC David Diamond Theatre for the Living, Vancouver, BC Andrew Burton ( train the trainer ) Theatre of the Oppressed, Power and Abuse Issues Bachelor of Fine Arts, Honours, Philadelphia University of Art, Philadelphia Liberal Arts Studies, Eastern Mennonite College, Harrisonburg, Virginia, Three semesters studied , a semester in New York, a semester in Europe 2010 2009 2009 2009 1988 1983