Professional Documents
Culture Documents
A training report submitted in partial fulfillment of the requirement for the degree of
ACKNOWLEDGEMENT
It gives me immense pleasure to present this report a written testimony of a very rewarding practical experience, I have undergone .I must utilize this opportunity to express my heartfelt gratitude to all those who helped me in making this project work a success. I am greatly in debited to my friends, teachers for taking great pains in giving me guidance.
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DECLARATION I hereby declare that this final project report titled in Airsoft Infosys, is the result of my own effort in the training which I did as a part of the curriculum, for the fulfillment of BACHELOR OF BUSINESS ADMINISTRATION (BBA) degree. It has not been duplicated from any other earlier works and all information provided in this report is genuine. This report is submitted for the partial fulfillment of BBA program. It has not been submitted to any other university or for any other degree.
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S.NO 1 2 3 4 5 6
Acknowledgement Certificates Declarations
CHAPTERS
Chapter-1:Introduction
Preface Company profile Introduction To The Topic
29 30 31
32 33 47
48 49
Annexure
16 17 Bibliography Questionnaire 51 52
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PREFACE
The well planned properly executed and evaluated training helps a lot in including good culture. It provides linkage between the student and the institution in order to develop the awareness of approach to problem solving based on broad understanding of process and mode of operation of an organization. This report serves the purpose of elaborating the analysis and the implementation phases of the above-mentioned project. All the features that have been included in the final implementation have been clearly explained to make the project easy to understand. It has been taken care that this document elicits the system development process in a clear and well-documented manner. In the beginning we have provided an abstract into the general features of the project. As we proceed, well delve into more intricate details regarding the working of the project. During our stay here we learnt how an actual project progresses, what sort of problems actually occur during the development of such projects, how to produce quality products and so on.
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Is an organization headquartered in Australia, India,(A reputable name in the Web World by providing a full services of WEBSOLUTION products.) A 2-year old, distinguished web development company offering website design and web programming services, Airsoft Infosys assists a global clientele, across 7 continents and 60countries, with fully customized and comprehensive services at the most competitive rates. 2012 Operation Head
1About Company Airsoft Infosys, is at present, the most rapidly growing online web solutions company in Australia and India, providing IT enabled services, consultation and outsourcing to companies spread in more than 60 countries across 7 continents. Our advanced delivery model blends technology practices with functional expertise to help you improve your business processes and 6|Page
boost performance. Our professional website design, Website development, logo design, Flash design, and SEO Services, among others, can go a long way in determining the success of your business. Custom Creation also includes, but is not limited to, incorporating images, video and other interactive Content into your site, apart from the usual text element. They offer our clients a repertoire of services like ecommerce website creation and portal Development, brand marketing on leading ad networks, digital marketing, web analytics and Much more. Our talented and experienced team of professionals comprises Web 2.0 development Executives who offer advanced solutions for publishers and advertisers. We create professional And dynamic pages for you using intelligent and smart practices. They also double up as a digital marketing agency that serves leading brands, corporate clients, as Well as other players. Our cost-effective and customized web development and online media Solutions are tailor-made to suit your specific needs and requirements.
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There are many financial institutes which are providing many loans and provide many financial schemes in which commercial loans play very important role. Financial schemes development involves raising the socio economic status o the population on sustainable bails through optimum utilization of resources, both human and society. The essence of financial schemes like commercial loan is to make life easy people have many dreams regarding their comfort, but for that sometime they dont have enough money. 9|Page
Then these banks help them to come out from the problem. Commercial loans are of two types, they are given for either manufacturing purpose or trading purpose but both types of loan is income generated it is also called business loan. It is given for the setup of the industry and for the growth and development of the country. Human needs can be fulfilled by these types of loan. The commercial banking structure in India consists of: Scheduled Commercial Banks in India Unscheduled Banks in India
Scheduled Banks in India constitute those banks which have been included in the Second Schedule of Reserve Bank of India (RBI) Act, 1934. RBI in turn includes only those banks in this schedule which satisfy the criteria laid down vide section 42 (6) (a) of the Act. As on 30th June, 1999, there were 300 scheduled banks in India having a total network of 64,918 branches. The scheduled commercial banks in India comprise of State bank of India and its associates (8), nationalized banks (19), foreign banks (45), private sector banks (32), co-operative banks and regional rural banks.
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"Scheduled banks in India" means the State Bank of India constituted under the State Bank of India Act, 1955 (23 of 1955), a subsidiary bank as defined in the State Bank of India (Subsidiary Banks) Act, 1959 (38 of 1959), a corresponding new bank constituted under section 3 of the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970 (5 of 1970), or under section 3 of the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1980 (40 of 1980), or any other bank being a bank included in the Second Schedule to the Reserve Bank of India Act, 1934 (2 of 1934). "Non-scheduled bank in India" means a banking company as defined in clause (c) of section 5 of the Banking Regulation Act, 1949 (10 of 1949), which is not a scheduled bank".
The following are the Scheduled Banks in India (Public Sector): 11 | P a g e State Bank of India Indian Overseas Bank
Indian Bank
The following are the Scheduled Banks in India (Private Sector): ING Vysya Bank Ltd Axis Bank Ltd
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2. To generate income through trading and manufacturing 3. Promotion of industries and democratic leadership at the grass roots level by setting up local community.
4. Provision of basic needs and providing employment to various people with earning Profit. 5. Improving the infrastructural facilities in village urban areas etc.
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Depending upon the nature of deposits, funds deposited with bank also earn interest. Thus, deposits with the bank grow along with the interest earned. If the rate of interest is higher, public are motivated to deposit more funds with the bank. b) Grant of loans and advances The second important function of a commercial bank is to grant loans and advances. Such loans and advances are given to members of the public and to the business community at a higher rate of interest than allowed by banks on various deposit accounts. The rate of interest charged on loans and advances varies depending upon the purpose, period and the mode of repayment. The difference between the rate of interest allowed on deposits and the rate charged on the Loans is the main source of a banks income. i) Loans A loan is granted for a specific time period. Generally, commercial banks grant short-term loans. But term loans, that is, loan for more than a year, may also be granted. The borrower may withdraw the entire amount in lump sum in installments. However, interest is charged on the full amount of loan. Loans are generally granted against the security of certain assets. A loan may be repaid either in lump sum or in installments. ii) Advances An advance is a credit facility provided by the bank to its customers. It differs from loan in the sense that loans may be granted for longer period, but advances are normally granted for a short period of time. Further the purpose of granting advances is
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to meet the day to day requirements of business. The rate of interest charged on advances varies from bank to bank. Interest is charged only on the amount withdrawn and not on the sanctioned amount. Modes of short-term financial assistance Banks grant short-term financial assistance by way of cash credit, overdraft and bill discounting. a) Cash Credit Cash credit is an arrangement whereby the bank allows the borrower to draw amounts up to a specified limit. The amount is credited to the account of the customer. The customer can withdraw this amount as and when he requires. Interest is charged on the amount actually withdrawn. Cash Credit is granted as per agreed terms and conditions with the customers. b) Overdraft Overdraft is also a credit facility granted by bank. A customer who has a current account with the bank is allowed to withdraw more than the amount of credit balance in his account. It is a temporary arrangement. Overdraft facility with a specified limit is allowed either on the security of assets, or on personal security, or both.
c) Discounting of Bills Banks provide short-term finance by discounting bills that is, making payment of the amount before the due date of the bills after deducting a certain rate of discount. The party gets the funds without waiting for the date of maturity of the bills. In case any bill is dishonored on the due date, the bank can recover the amount from the customer.
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ii) Secondary functions Besides the primary functions of accepting deposits and lending money, banks perform a number of other functions which are called secondary functions. These are as follows a) Issuing letters of credit, travelers cheques, circular notes etc. b) Undertaking safe custody of valuables, important documents, and securities by providing safe deposit vaults or lockers; c) Providing customers with facilities of foreign exchange. d) Transferring money from one place to another; and from one branch to another branch of the bank. e) Standing guarantee on behalf of its customers, for making payments for purchase of goods, machinery, vehicles etc. f) Collecting and supplying business information; g) Issuing demand drafts and pay orders; and, h) Providing reports on the credit worthiness of customers.
APPROACHES TO LOAN
India is predominantly a rural country but prospects of commercial loan share founded everywhere no matter in rural or urban estate attitude of people must be optimistic some approaches that are being followed by banks providing commercial loans are as follows:
INDIVIDUAL APPROACH
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Though many development program were initiated during per independence period but in 1980s development of many industries was come into existence for that many people was taken money from various banks the individual approach behind this that one individual took initiative this approach was helped in creating infrastructure for business development.
COMPREHENSIVE APPROACH
This is the approach which is known for the community development this is the major milestone towards commercial loans. It was quite board and comprehensive in nature it covered all the facts providing employment training social welfare education etc.
INSTITUTIONAL APPROACH
Commercial loans come inexistence with the objective to generate income it follow institutional approach because it wants adequate participation of people.
INTENSIVE APPROACH
Approach was intensive because all the loans follow the aspects of improvement essential for rapid increase in commercialization or business growth
State bank of India is the largest bank in terms of profits, assets, deposits and employees. it has a network of over 9000 branches in India and 51 foreign offices in 52 countries, the bank command about 1/5th of the total deposits and loans in all scheduled commercial banks in the country.
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The origin of S.B.I dates to 1806 when the bank of Calcutta later called bank of Bengal was established in 1921, the bank of Bengal and other banks were amalgamated to form the empirical bank of India. The state bank of India is the largest commercial bank in India in terms of profits, assets, deposits, branches and employees. About 46% of the bank branches are located in rural areas 27% in semi urban areas, and 6% and 11% are located in urban and metropolitan areas respectively. SBIs funding profile is strong underpinned by its strong retail deposits funding base. While the banks are facing increasing competition in its metropolitan and urban franchise its extensively branch network and dominant presence in rural and semi urban branches would held it in good stead SBIs strong franchise gives it access to a steady source of stable retail funds which constitute over 70% of the total resources as on 2004 the bank has pioneered innovative measures and contributed significantly to the growth of Indian economy.
its top clients and the size of relationship banking approach subsequent to the formation of the corporate accounting groups (CAG) has helped the bank in retaining its top clients.
PROFILE OF I.C.I.C.I
ICICI Bank Limited provides banking products and financial services to corporate and retail customers primarily in India. It offers a range of products and services in the areas of commercial banking, investment banking, and insurance. The companys deposit products include time deposits, savings accounts, current accounts, payroll accounts, and accounts for small businesses, nonresident Indian accounts, and certificates of deposit. The companys loan portfolio comprises home loans, automobile loans, and two wheeler loans, commercial vehicle loans, construction equipment and farm equipment loans, personal loans, credit cards, loans against time deposits, loans against shares, leasing and related loans, consumer loans, project and corporate finance, and venture capital finance.It also offers private banking, debit cards, and agricultural financing products, as well as distributes third party investment products and issues unsecured redeemable bonds. Further, the company has interests in the software development, software services, insurance, and business process outsourcing businesses. ICICI Bank operates a network of approximately 573 branches and 2,000 automated teller machines. It also has operations in the United States, the United Kingdom, Canada, Russia, Singapore, Bahrain, the Peoples Republic of China, the United Arab Emirates, South Africa, Sri Lanka, and Bangladesh. ICICI Bank was founded in 1955 and is headquartered inMumbai,India.
BENEFITS OF I.C.I.C.I
1. No mortgage no security. 2. Faster sanction. 3. Lesser documentation. 20 | P a g e
4. One stop solution with a bouquet of products. 5. The loan provided in the form of overdrafts letter of credit or bank guarantee and you can borrow up to maximum of Rs. 25 Lakhs. 6. Attractive finance charge floating interest rate 7. Flexible payment schedule part payment pre payment.
1. The Indian socio economic scene is still feudal in nature largely still in the midst of illiteracy besides this the Indian psyche is deeply entwined with the cultural ethos. 2. Compounding to this is the problem of nonpayment of loans. 3. Banks may not find operations economical as sometimes the transaction and follow up costs are more than the amount of credit. 4. The procedures involved in availing bank finance sometimes delay the actual receipt of the funds the money if receipt of the funds the money if received late may be of no use to the borrower the next.
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INTEREST RATES HOUSING LOAN SCHEME Fixed Rates for maturity of maximum 10 years irrespective of the loan amount.
For loans UP TO and For loans exceeding Rs. 15.00 inclusive of Rs. 15.00 Lacs. Lacs.
Tenure Years
Revised Rate Revised Rate Tenure Years Tenure Years Revised Rate % Floating % Floating Up to 5 years 10.75% Above 5 & up 11.25% to 15 years Up to 5 years 12.50% Above 5 & up 12.50% to 15 years Note: Interest rate (fixed) will be reset at the end of every one year on the basis of interest rates prevailing then.
MORTGAGE LOANS Revised Rate Floating 12.25% Revised Rate Fixed 12.75%
MONEY AGAINST SHARES & SECURITIES (MASS) AND OTHER SPECIFIED SECURITIES LIC / NSC / KVPs / RBI bonds / Units. Interest Rate: 11.25% OVERDRAFT AGAINST SHARES: Limit Individual Accounts Limits up to Rs.20.00 Lacs Group Accounts: a) Limits between Rs. 20.00 Lacs and Rs. 23 | P a g e Revised Rate-Floating 11.75%
11.25%
Overview
Salaried loan Plan Type Amount Personal Loan Term Loan Min. Rs 50000 Max. Rs 1500000 Min. 12 Yrs Min. 12 % Max. 22 % 6 days
Self Employed Personal Loan Term Loan Min. Rs 50000 Max. Rs 1500000 Min. 12 Yrs Min. 14 % Max. 24 % 4 days
Time Process
Preferred Manufacturers
Chevorlet, Maruti
Chevrolet, fiat, Ford, Honda, Hyundai, Mahindra, Maruti, Mercedes-Benz, Mitsubishi, Skoda, Tata Motors, Toyota
Bar
Processing Fees
obtain loans against securities. You have to do is pledge your securities in favor of ICICI bank. ICICI banks then will grant an overdraft facility on your market linked investment funds or bond. The value is determined by the securities. The bank sanctioned the loan on following securities. Securities Demat Shares Mutual funds insurance policies Loan Amount Up to 20 Lakhs Up to 20 Lakhs 5 Crores
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5 Crores 5 Crores
Benefits
1. 2. 3. 4. 5. Avail maximum amount on your securities Interest rate will be charged on the only utilized amount. No additional security or guarantor is required. No prepayment charge. 24/7 customer care center to know the status of your account.
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CHAPTER-2 REVIEW
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OF LITERATURE
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Transfer of funds Acceptance of deposits Offering those deposits as loans for the establishment of industries Purchase of houses, equipments, capital investment purposes etc.
The banks are allowed to act as trustees. On account of the knowledge of the financial market of India the financial companies are attracted towards them act as trustees to take the responsibility of the security for the financial instrument like a debenture. The Indian Government presently hires the commercial banks for various purposes like tax collection and refunds, payment of pensions etc.
FOR THE RESEARCHERS They understand the nature of the competition and environment condition of the company.
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1. To know the industrial development financial schemes provided by SBI and I.C.I.C.I, to air soft Infosys. 2 .To know the effectiveness of industrial financial scheme provided by schemes. 3. To learn about the responses provided by the people. 4. To make suggestions with regard to modify and develop the type of schemes provided by state bank of India and I.C.I.C.I to Airsoft Infosys..
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LIMITATIONS
1. As only two cities of Punjab were dealt in survey so it does not represent the view of whole Indian Organization. 2. Size of the research is not substantial. 3. There was lack of time on the part of respondent and for me also it was not possible to go into every nook and corner of the study. 4. The survey was based on questionnaire and questionnaire was based on perception.
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RESEARCH METHODOLOGY
Research is a systemic and objective process of gathering recording and analyzing data for aid of making decision regarding a particular problem.
RESEARCH DESIGN
The research design is a master plan specifying the methods and procedures for collecting and analyzing the needed information the research design. DESCRIPTIVE RESEARCH Descriptive research includes surveys and facts findings inquiries of different kinds.
DATA COLLECTION
PRIMARY DATA: - primary data is gathered through a survey with the help of questionnaire. SECONDARY DATA: - secondary data sources include: Books Journals various websites
RESEARCH INSTRUMENTS
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QUESTIONNAIRE
SAMPLE DESIGN
target population people of industries sample size 100 people sampling technique convenience and judgmental sampling area Chandigarh city
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INTERPRETATION:
From the above data 50% people prefer loans from banks and 25% from personal and 15% from private.
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INTERPRETATION:
In above data 45% are businessman, 32% are traders, 18%are contractor and 15% any other. Mostly businessman relies upon commercial banks.
Q3. Have you taken any commercial loan or plan for it in future ?
Yes No 60% 40%
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INTERPRETATION:
In above data 60% peoples are taken loans from commercial banks and 40% People prefer other banks.
40% 35% 30% 25% 20% 15% 10% 5% 0% ICICI PNB SBI HDFC Other
INTERPRETATION:
In above data 38% people would prefer State bank of India, 25% would prefer ICICI and other 3%.
40% 35% 30% 25% 20% 15% 10% 5% 0% banks employee Advertisement any Other from relative
INTERPRETATION:
In above data 40% people know about schemes through advertisement, 30% from relatives, 20% people will know from bank employees and 10% from other peoples.
any Other
2%
INTERPRETATION: In above data 42% people will choose rate of interest, 31% will see total amount, 25% EMI and 2% any other.
60% 50% 40% 30% 20% 10% 0% Easy availability Reliability Any other
INTERPRETATION:
In above data 55% people influenced by easy availability, 35% people will see reliability and 10% any other.
INTERPRETATION: In above data, 70% people are satisfied with the schemes and 30% are not satisfied.
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INTERPRETATION: In above data 60% interest rate is high, 25% is moderate and 15% is low
35% 30% 25% 20% 15% 10% 5% 0% ICICI PNB SBI HDFC Other
INTERPRETATION: In above data, ICICI bank provides better services from other banks.
No
15%
Yes No
INTERPRETATION:
In above data, 85% people are getting tax benefits.
Fixed Assets 46 | P a g e
45%
20% 35%
45% 40% 35% 30% 25% 20% 15% 10% 5% 0% Fixed Assets Personal Gurantee Both
INTERPRETATION:
In the above data, it shows that the fixed assets are accepted by the corporation.
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Yes No
80% 20%
INTERPRETATION: In data above data it shows that 80% collateral security is required.
FINDINGS
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Many lenders from commercial banks have been adversely affected by the catastrophe brought about by the handing out of residential loans. Since the balance sheets show poor performances, only a small 2% of the total volume of commercial loans in 2009 is now being done.
Commercial banks made the declaration that they had to cut short their release of commercial loans due to some highly troubled reports.
It is to be expected that this trend will go on, affecting even those banks which have survived the crisis.
For some people, this could seem like the last chance for commercial bank loans. If you are not able to close the loans within a 90-120 day period, you will have to wait for a long period of five years.
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SUGGESTIONS
These banks make a periodic review of commercial loan to evaluate, identification, formulation, release and use of funds. Bank should also try to make procedures more simplified for people
They should try to see from time to time that application submitted to banks under commercial loan are dealt promptly Invest more in marketing activates so as to impart knowledge among peoples regarding the availability to the commercial loan To make procedure transparent enough so as to avoid any fraud and obtaining people confidence. Developing a strong infrastructure and transport
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CONCLUSION
After going through my whole study I came to the conclusion that different banks of India either private or public both provide loans with the objective to generate income. They have many financial schemes regarding commercial load. There are many people that are satisfied with the scheme. The procedure of getting loan from these banks is simple and easy and also costumer friendly. I also came to know that many industrialist, traders, and new entrepreneur were aware of these schemes.
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ANNEXURE
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BIBLIOGRAPHY
Bhole L.M Financial institutions and markets Tata McGraw hill third edition. Sundaram I Satya industrial development Himalaya publishing house first edition. Desai Vasant the Indian financial system. websites o www.sbi.com o www.icici.com
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QUESTIONNAIRE
Dear respondent, I am conducting a survey on A Dissertation on commercial loans provide by different banks which is a part of my B.B.A. Program. All the information provided by you will be kept secret & will be used exclusively for academic purpose. Name ________________________ Address ______________________________________ ______________________________________ Sex: Male Female
Income: _____________________
Q1. Which channel do you prefer? (a) Bank (c) Private Institution Q2. What is your occupation? (a) Business man (b) Traders (d) Other (c) Contractor (b) Personal
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Q3. Have you taken any commercial loan or plan for it in future? (a) Yes (b) No
Q4. If yes then which bank you will prefer? (a) ICICI (c) SBI (e) Other Q5. How did you come to know about scheme from? (a) Relative (c) Advertisement Q6. On which Basis you choose it? (a) Rate of Int. (c) Total Amount (b) EMI (d) Other (b) Bank Employee (d) Other (b) PNB (d) HDFC
Q7. For which purpose you are taking commercial loan? (a) Manufacturing (c) Establishment (b) Trading (d) Other
Q8. What factors influence you to go for the scheme? (a) Easy Availability (c) Any other Q9. Are you satisfied with the scheme availed by you? (a) Yes Q10. In your view interest rate is? (a) High 55 | P a g e (b) Moderate (b) No (b) Reliability
(c) Low Q11. Which bank is providing the better services? (a) ICICI (c) HDFC (e) Other (b) SBI (d) PNB
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