e-Framework QAD B2B Commerce/ Trading Partner Transactions QAD B2C Commerce/StoreFront

TM

__________________________________________

Getting Started

II

GETTING STARTED

e-FrameworkTM QAD B2B Commerce/Trading Partner Transactions QAD B2C Commerce/StoreFront

COPYRIGHT 1999 by Integrated Systems & Services Group. Printed in the United States of America. All rights reserved. No part of this publication may be copied, or used in any form or by any means, without the express written permission of Integrated Systems & Services Group. The product QAD B2B Commerce/Trading Partner Transactions may be referred to herein as B2B/TPT; the product QAD B2C Commerce/StoreFront may be referred to herein as B2B/ StoreFront. DISCLAIMER Integrated Systems & Services Group has reviewed this manual thoroughly. All statements, technical information, and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representations or warranties concerning the products described. Further, Integrated Systems & Services Group reserves the right to make changes to the information described in this manual at any time without notice and without obligation to notify any person of such changes. TRADEMARKS e-Framework is a trademark of Integrated Systems & Services Group. QAD, the QAD logo, and MFG/PRO are trademarks or registered trademarks of QAD, Inc. Other product names mentioned in this manual may be a trademark or registered trademarks of their respective companies and are hereby acknowledged.

INTEGRATED SYSTEMS & SERVICES GROUP

Contacting Integrated Systems & Services (ISS) Group.

Corporate Headquarters
Integrated Systems & Services Group Overlook Tower 150 Clove Road Little Falls, NJ 07424 Phone Fax Web site 973-812-9700 973-812-1460 www.issgroup.net

Sales Department
Phone Fax Web site e-mail address 800-955-6250 856-755-3659 www.issgroup.net sales@issgroup.net

Technical Support Department

Phone e-mail address 973-812-9700 Ext. 6009 helpdesk@issgroup.net

IV

GETTING STARTED

INTEGRATED SYSTEMS & SERVICES GROUP

Contents
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 ON-LINE DOCUMENTATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
e-Framework . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 e-Framework Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 e-Framework Programmers Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 e-Framework Reference Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 QAD B2B Commerce/Trading Partner Transactions (B2B/TPT) . . . . . . . . . . . . 9 B2B/TPT System Administration Guide . . . . . . . . . . . . . . . . . . . . . . . . 10 B2B/TPT Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 B2B/TPT Reference Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 B2B/TPT System Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 B2B/TPT User Interface Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 QAD B2C Commerce/StoreFront (B2C/StoreFront) . . . . . . . . . . . . . . . . . . . . . 11 B2C/StoreFront Implementation Guide . . . . . . . . . . . . . . . . . . . . . . . . 11 B2C/StoreFront Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 B2C/StoreFront Reference Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

OTHER DOCUMENTATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 GETTING PRODUCTIVE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Minimum System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Supported Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Minimum Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Supported Databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Network Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

VI

GETTING STARTED

CUSTOMER SUPPORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 WARRANTY AND LIABILITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 LIMITATION OF LIABILITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

GLOSSARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

INTEGRATED SYSTEMS & SERVICES GROUP

INTRODUCTION

Introduction
Thank you for your interest in these products from Integrated Systems & Services Group. This document provides you with information that youll need to get started working with the product(s). Use it as a supplement to the documents included with the product(s). This document includes the following sections:
On-line Documentation on page 8 Other Documentation on page 13 Getting Productive on page 14 Customer Support on page 17 Warranty and Liability on page 18

INTEGRATED SYSTEMS & SERVICES GROUP

GETTING STARTED

On-line Documentation
The CD that you have received contains the appropriate application software you have ordered, along with associated on-line documentation. e-FrameworkTM is accompanied by three documents, QAD B2B Commerce/Trading Partner Transactions (B2B/TPT) is accompanied by five documents, and QAD B2C Commerce/StoreFront (B2C/StoreFront) is accompanied by three documents. This guide is also on the CD. All documentation is PDF format. You will need Acrobat Reader by Adobe to read the documentation. You can get Acrobat Reader free from the Adobe website: www.adobe.com. The documents contain hyperlinks to make it easier for you to move around and find the information you desire. This guide also contains hyperlinks; you may find it quicker to view this guide from the CD.

e-Framework
e-Framework is an application development process with a core set of routines that simplifies the process of creating web-enabled business applications. It provides the functionality and infrastructure required to deploy a large-scale commercially viable software system over the Internet. This product is accompanied by three documents, which are described here along with the requirements for using them:
e-Framework Installation Guide on page 8 e-Framework Programmers Guide on page 9 e-Framework Reference Manual on page 9

e-Framework Installation Guide

This document guides you through the installation process. It is written for system administrators responsible for installing and maintaining Progress databases and servers, and programmers responsible for modifying the e-Framework product. This document assumes a familiarity with Progress and CGI-compliant web server software. A functional knowledge of the operating systems running on the installation

INTEGRATED SYSTEMS & SERVICES GROUP

ON-LINE DOCUMENTATION

platforms is essential. Progress and a CGI-compliant web server should already be installed.

e-Framework Programmers Guide

This document describes the e-Framework architecture and how to use the product. e-Framework is a technical tool intended to help your programming staff implement web-based applications. To effectively use the tool, programmers must have strong Progress 4GL skills and introductory-level HTML skills. It is recommended that e-Framework programmers have a basic understanding of JavaScript and Internet tools such as web servers, web browsers, FTP, etc.

e-Framework Reference Manual

This manual describes all aspects of maintaining an e-Framework application. It is written for system administrators responsible for maintaining the e-Framework product.

QAD B2B Commerce/Trading Partner Transactions (B2B/TPT)

B2B/TPT is a web-enabled version of QAD's MFG/PRO. This tool is a supply chain management solution that integrates with MFG/PRO. This product is accompanied by five documents, which are described here along with the requirements for using them:
B2B/TPT System Administration Guide on page 10 B2B/TPT Installation Guide on page 10 B2B/TPT Reference Manual on page 10 B2B/TPT System Architecture on page 10 B2B/TPT User Interface Guide on page 11

None of these documents is designed to teach you how to use MFG/PRO; see the relevant QAD documentation for MFG/PRO instruction.

INTEGRATED SYSTEMS & SERVICES GROUP

10

GETTING STARTED

B2B/TPT System Administration Guide

This guide gives instructions for maintaining the B2B/TPT system. It is for system administrators and programmers responsible for maintaining MFG/PRO databases and servers. This document assumes a familiarity with standard MFG/PRO, Progress, and CGI-compliant web server software. A functional knowledge of the operating systems running on the installation platforms is essential. Standard MFG/PRO, Progress, and a CGI-compliant web server must already be installed for B2B/TPT to function as described in this guide.

B2B/TPT Installation Guide

This document guides you through the installation process. It is for system administrators responsible for installing and maintaining MFG/ PRO databases and servers, and programmers responsible for modifying the B2B/TPT product. This document assumes a familiarity with standard MFG/PRO, Progress, and CGI-compliant web server software. A functional knowledge of the operating systems running on the installation platforms is essential. Standard MFG/PRO, Progress, and a CGIcompliant web server must already be installed for B2B/TPT to function as described in this guide.

B2B/TPT Reference Manual

This manual describes the functions and key features of B2B/TPT. It covers maintenance functions, inquiries, browses, and reports. Furthermore, it highlights important differences between the B2B/TPT product and standard MFG/PRO. This document can be used by anyone with experience using QAD's MFG/PRO for Windows (those unfamiliar with MFG/PRO may still use this manual, although it may require more tenacity). Those who are new to or experienced navigating the World Wide Web will benefit from reviewing this guide.

B2B/TPT System Architecture

This document describes the components of B2B/TPT, network configurations, and system security. It is for system administrators responsible for installing and maintaining MFG/PRO databases and servers. This document assumes a familiarity with standard MFG/PRO,
INTEGRATED SYSTEMS & SERVICES GROUP

ON-LINE DOCUMENTATION

11

Progress, and CGI-compliant web server software. A functional knowledge of the operating systems running on the installation platforms is essential. Standard MFG/PRO, Progress, and a CGI-compliant web server must already be installed for B2B/TPT to function as described in this guide.

B2B/TPT User Interface Guide

This guide shows you how to navigate and use the B2B/TPT product. It assumes that you have experience using QAD's MFG/PRO for Windows and some knowledge of navigating the World Wide Web.

QAD B2C Commerce/StoreFront (B2C/ StoreFront)

B2C/StoreFront is an Electronic Commerce Retail Web Store that allows customers to display and market their finished goods on the Internet. This product is accompanied by three documents, which are described here along with the requirements for using them:
B2C/StoreFront Implementation Guide on page 11 B2C/StoreFront Installation Guide on page 11 B2C/StoreFront Reference Manual on page 12

B2C/StoreFront Implementation Guide

This guide describes the overall process for implementing B2C/ StoreFront. It discusses general B2C/StoreFront characteristics, features, functionality, and how to integrate with MFG/PRO or any other ERP solution. This guide is for system administrators or programmers who are responsible for implementing the B2C/StoreFront product.

B2C/StoreFront Installation Guide

This document guides you through the installation process. It is written for system administrators responsible for installing and maintaining system databases and servers, and programmers responsible for modifying the B2C/StoreFront product. This document assumes a

INTEGRATED SYSTEMS & SERVICES GROUP

12

GETTING STARTED

familiarity with the ERP product in use (i.e., standard MFG/PRO), Progress, and CGI-compliant web server software. A functional knowledge of the operating systems running on the installation platforms is essential. An ERP application, Progress, and a CGI-compliant web server must be installed prior to installing B2C/StoreFront.

B2C/StoreFront Reference Manual

This manual describes the administrative functionality of B2C/ StoreFront. It covers how to create and maintain a store, how to modify the store, and how to interface with MFG/PRO or any other ERP solution. This guide is for system administrators responsible for maintaining the B2C/StoreFront product.

INTEGRATED SYSTEMS & SERVICES GROUP

OTHER DOCUMENTATION

13

Other Documentation
You may find that you want or need more in-depth information when using these products. Use the list provided here for this purpose.
For more information about Progress: See Progress Softwares web site for more information about

WebSpeed and WebSpeed Workshop: www.progress.com

See the following Progress documentation: Getting Started in Progress Progress Tools 4GL For more information about MFG/PRO: See QADs web site: www.qad.com Reference these documents before beginning product installation: WebSpeed Installation and Configuration Guide for Unix. WebSpeed Installation and Configuration Guide for Windows

NT.

INTEGRATED SYSTEMS & SERVICES GROUP

14

GETTING STARTED

Getting Productive
The information provided in this section will help you get productive in the shortest amount of time.

Checklist
The following components must be installed prior to beginning installation:
Web Server WebSpeed Transaction Server Progress Database Server

Minimum System Requirements

Note This list is updated frequently. Check with ISS Group for a current

list of platforms.

Supported Platforms
Database Servers HP Series 9000 (HP-UX v10.x) Sun SPARC (Solaris v2.4, 2.5) IBM RS6000 (AIX v4.1, 4.2) Digital UNIX (3.2F, 4.0A) SCO UNIX (OpenServer 5) Windows NT (3.51, 4.0) Intel and Alpha Unix System V.4 platforms (UnixWare, NCR, DG/UX, Solaris/Intel,

UNISYS, and Sequent/Intel)

Transaction Broker Windows NT (3.51, 4.0) Intel and Alpha

INTEGRATED SYSTEMS & SERVICES GROUP

GETTING PRODUCTIVE

15

Sun SPARC (Solaris v2.4, 2.5) IBM RS6000 (AIX v4.1, 4.2) Digital UNIX (3.2F, 4.0A) HP UX Web Server/Messenger

Any CGI 1.1-compliant Web server running on any of the following platforms:
Windows NT (3.51, 4.0) Intel and Alpha Sun SPARC (Solaris v2.4, 2.5) IBM RS6000 (AIX v4.1, 4.2) Digital UNIX (3.2F, 4.0A) Client

Any platform (including Network Computers, Palmtops, or dedicated Web Browsers) supporting HTML 3.2 or higher. For enhanced functionality, the browser should support JavaScript 1.0 or higher.

Minimum Hardware Requirements

Pentium 100 or comparable platform (Alpha, MIPS, etc.) with a minimum of 32MB of RAM.
Disk Space: 200 MB WebSpeed Transaction Server: 75MB WebSpeed Messenger: 9MB Each Product: 75MB Database Server: 25MB + database size CD-ROM drive

These are only minimums. Realize that the more common implementation uses a dual processor Pentium 450 with 512 MB to 1 GB of RAM.

INTEGRATED SYSTEMS & SERVICES GROUP

16

GETTING STARTED

Software Requirements
Run-Time MFG/PRO 7.3/8.3 or 7.4/8.4, 8.5, 8.6, 9.0 WebSpeed Transaction Server 2.1 or higher WebSpeed Messenger 2.1 or higher Development WebSpeed Workshop 2.1 or higher HTML editing tool (recommended) Graphics editing tools that support GIF or JPEG format

(recommended)

Supported Databases
Progress Software offers native support for database-specific features, commands, and syntax for DB2/400, Oracle, and Progress databases. Developers can efficiently integrate WebSpeed applications with multiple database management systems (DBMSs) distributed throughout the organization. B2B/TPT requires a standard MFG/PRO schema. Other schemas can be supported through customization. Supported databases are sold separately.

Network Requirements
Intranet

TCP/IP compatible network.

Internet

TCP/IP compatible network with a dedicated connection to the Internet. A 56Kbps or higher speed modem is recommended. In order to provide access to external users, the Web Server needs to be accessible from the external network.

INTEGRATED SYSTEMS & SERVICES GROUP

CUSTOMER SUPPORT

17

Customer Support
The ISS Group helpdesk is currently available from 9 am to 5 pm Eastern Standard Time, Monday through Friday. The helpdesk can be reached world-wide via telephone at 973-812-9700, ext. 6009; or via e-mail at helpdesk@issgroup.net. If sending a fax is more convenient, write FOR HELPDESK on the cover page and fax to 973-812-1460. General product information can be found on our website at www.issgroup.net. The address of our corporate headquarters is: Integrated Systems & Services Group Overlook Tower 150 Clove Road Little Falls, NJ 07424 Questions for our sales department are always welcome. The sales department may be reached three different ways: Phone Fax e-mail address 800-955-6250 856-755-3659 sales@issgroup.net

INTEGRATED SYSTEMS & SERVICES GROUP

18

GETTING STARTED

Warranty and Liability

This section describes two items: The warranty that applies to all ISS Group products.
The level of liability that ISS Group has towards its products.

Limited Warranty
Integrated Systems & Services Group warrants that the SOFTWARE has been designed and developed with professional competence and in accordance with the technical engineering practices and standards commensurate with those observed in the computer industry and, when used in accordance with the procedures specified in the Documentation shall perform as specified therein. See additional Software Warranty details contained in Software License Agreement.

LIMITATION OF LIABILITY
IN NO EVENT SHALL INTEGRATED SYSTEMS & SERVICES GROUP, OR ITS DISTRIBUTORS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE, EVEN IF INTEGRATED SYSTEMS AND SERVICES GROUP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

INTEGRATED SYSTEMS & SERVICES GROUP

19

Glossary
A
Application Messages Maintenance. This is used by e-Framework to create system messages to be displayed in the event of an error condition. Client Machine. The machine in a client/server configuration, often a PC, that runs the client session. Client Session. An executable running an application that accesses a server running a database. Client/Server. The configuration in which a client session runs on a separate machine from the database server process.

B
B2B/TPT. QAD B2B Commerce/Trading

Partner Transactions. An electronic commerce solution that allows MFG/PRO clients to use limited MFG/PRO functions over the Internet or an intranet without affecting the integrity of your MFG/PRO data.
B2C/StoreFront. QAD B2C Commerce/

D
Data Dictionary. This is a tool that allows the

user to query detailed table information.

StoreFront. An Electronic Commerce Retail Web Store that allows customers to display and market their finished goods on the Internet for secure purchase with the use of a credit card

E
e-Framework. A core set of routines and an application development process that provides the functionality and infrastructure required to deploy a large-scale commercially viable software system over the Internet. e-Framework Control Maintenance. This is used to turn specific features in e-Framework on or off. End item. 1) This contains detailed marketing information for both category descriptions and actual sellable products. 2) An entry in the catalog with no children is an end-item. Event Master Maintenance. This eFramework function defines validation and processing business logic events.

C
Catalog. This module contains an organized

presentation of the products sold by the store. The catalog presents marketing information. It should include detailed information about the product, graphical images, etc.
Catalog Detail Maintenance. This is used to

create end-items in the catalog.

Catalog Schema. The parent/child relationships that define B2C/StoreFront's catalog. The catalog schema defines how the B2C/StoreFront catalog is presented to the user at run-time.

INTEGRATED SYSTEMS & SERVICES GROUP

20

PRODUCT GLOSSARY

F
Field. A term for an element in a table that

holds one type of information, such as an address.

Form Master Maintenance. This is used by e-

Internet Service Providers (ISPs). Internet Service Providers provide access to the Internet via modem, ISDN, or through private line hookups, such as T1 lines. Customers are generally billed a fixed rate per month for access, although other charges can apply. IP. Internet Protocol.

Framework to create supplemental context for a specific HTML form.

J
Java. Java is platform-independent object-

H
HTML (HyperText Markup Language).

oriented programming language. Originally developed by Sun Microsystems in 1991, Java is superficially very similar to C++, but is unique in many ways.

HTML is the standard coding language used to create hypertext documents for use on the World Wide Web. HTML code is embedded in blocks of text to define page layout, fonts, and graphical elements, and to specify hyperlinks to other files on the Internet.
Hyperlinks. Hyperlinks are used in web pages

L
Lookup Generator. This is used in e-

to enable you to jump from one object to another object. Hyperlinks can link you to other pages or to other web sites. They are usually displayed as text, graphics, or as an icon. Text hyperlinks are typically displayed as blue, underlined text.

Framework to create lookups and inquiries.

M
MFG/PRO. MFG/PRO is a client/server ERP

(enterprise resource planning) application.

I
Internet. The Internet is the world's largest

computer network and is often referred to as the Information Superhighway. It is comprised of commercial, academic, and government networks and provides information on almost every subject imaginable.

O
OAGIS. Open Application Group Integration

Specification. It is a specification that defines the business object interoperability between enterprise business applications.

INTEGRATED SYSTEMS & SERVICES GROUP

21
Open DateBase Connectivity (ODBC).

S
Security Maintenance. A set of web-based

ODBC is an Application Programming Interface (API) that allows a programmer to abstract a program from a database.

maintenance utilities used to create users, groups and user-group relationships.

Store Master Maintenance. This is used to

P
Preferences Maintenance. This maintenance

create a new virtual store ID.

StoreFront. See B2C/StoreFront. Sub-category. An entry in the catalog with

function is used in e-Framework to modify specific preference master records.

Preferences Master (pf_mstr) . This is a generic table used by e-Framework to controls the functionality of many Security Maintenance functions. Privacy Statement. A statement that covers

children and at least one parent.

Super-category. An entry in the catalog with

no parent.

T
Table of Denials. This table is used to enforce

how and when customer information will or will not be divulged to parties other than your organization. It also covers how such information is used within your organization. It should be approved by the legal department of the company.
Progress. A programming language

U.S. export restrictions.

TCP/IP. A set of protocols developed to allow cooperating computers to share resources across a network. Trading Partner Transactions. See B2B/TPT.

developed by Progress Software, used by ISS Group to develop e-Framework and B2B/TPT.

U Q
QAD B2B Commerce/Trading Partner Transactions. See B2B/TPT. QAD B2C Commerce/StoreFront. See B2C/ UIE. User Interface Event. A UIE maps to a

specific button pressed by the user. UIE events typically cause a sequence of validation or process events to execute.
URL. Abbreviation of Uniform Resource

StoreFront.

R
Record. Progresss term for an entry in a table. Row. Oracles term for an entry in a table.

Locator, the global address of documents and other resources on the World Wide Web. The first part of the address indicates what protocol to use, and the second part specifies the IP address or the domain name where the resource is located.

INTEGRATED SYSTEMS & SERVICES GROUP

22

PRODUCT GLOSSARY

W
Web Browser. This is a software program that

WebSpeed. Developed by Progress Software Corporation, it is the first development and deployment environment for delivering enterprise Internet applications that meet the criteria of Internet Transaction Processing. World Wide Web. The World Wide Web

serves as your front-end to the World Wide Web on the Internet. They primarily provide access to information on a web site. Browsers are used to navigate the Web, send and receive e-mail, store addresses of sites, and print and save web pages. The most popular web browsers are Netscape Navigator and Microsoft Internet Explorer.
Web Object Generator (WOG). This is used by e-Framework to create standard web objects. Web root. This refers to the root directory of

(WWW) is a system of web servers that enable specially formatted documents to be disseminated and retrieved over the Internet. Information is formatted in HTML (HyperText Markup Language). The information is accessed via the HyperText Transfer Protocol (HTTP).

X
XML. eXtensible Markup Language (extensible

the store from a web server/HTML point of view.

Web Server. Servers are computers or

because it is not a fixed format like HTML).

software packages that provide specific kinds of services to clients. Web servers manage web-networking functions. They store web site information, manage requests from web browsers, and transmit web pages and other stored files.

INTEGRATED SYSTEMS & SERVICES GROUP

INDEX

23

Index
A Administrative Functionality B2B/TPT 10 B2C/StoreFront 12 B B2B/StoreFront 11 B2B/TPT 9 C Customer Support 17 E e-Framework 8 e-Framework Architecture 9 H Hardware Requirements 14 Helpdesk 17 How to Read the Documentation Acrobat Reader 8 I Implementation Guide B2C/StoreFront 11 Installation Checklist 14 Installation Guide B2B/TPT 10 B2C/StoreFront 11 e-Framework 8 Integrated Systems & Services Group ii, 17 L Liability 18 M MFG/PRO 9, 13 O On-line Documentation 8 P Programmers Guide e-Framework 9 Progress Software information 13 Q QAD 9, 13 QAD B2B Commerce/Trading Partner Transactions (TPT) 9 QAD B2C Commerce/StoreFront 11 R Reference Manual B2B/TPT 10 B2C/StoreFront 12 e-Framework 9 Requirements Client 15 Database Servers 14 Databases 16 Hardware 15 Network 16 Software 16 Supported Databases 16 Supported Platforms 14 Transaction Broker 14 Web Server Messenger 15 S StoreFront (B2B/StoreFront) 11 Supported Platforms 14 System Architecture Guide B2B/TPT 10 T Trading Partner Transactions (B2B/TPT) 9 U User Guide B2B/TPT 11 W Warranty 18 Web Store 11 WebSpeed Installation and Configuration 13

INTEGRATED SYSTEMS & SERVICES GROUP