Professional Documents
Culture Documents
Summary
Nigel is a deeply experienced manager and consultant, with a recurring history of stepping into difficult situations from the outside, comprehending the key issues, identifying a plan to rectify problems, and executing whilst preserving controls and mitigating risks. Working closely with C-level executives, and with teams at all levels, a proven track record of consensus building, commitment to action, and sound judgment in processes, control and efficiency appropriate to the situation. Nigel has worked in the following sectors: Software Vendors (Energy Trading / ERP / Banking and Financial Services / Natural Resources Mining sectors) International Airlines and Tourism Banking and Insurance Roles that Nigel has performed include: Interim / supplemental leadership roles Strategic Advisory / Planning / Assessment Merger / Acquisition / Disposal transactions Professional Services Management Business Process Development / Improvement Program / Project Management Corporate and Asset Finance Business Planning Software Development / Quality Assessment Nigel has worked in many locations around the world, both on assignment, and also as a resident, giving him a very broad international experience of national and cultural diversity in the workforce. Nigel has a BSc (Honours) in Computing and Information Systems from the University of Manchester in the UK. Nigel has both UK and Australian Citizenship, allowing him to work unrestricted throughout Europe, Australia and New Zealand. He also has a current Swiss Permit B allowing him to work in Switzerland without restriction. Note: As an Australian Passport holder, I qualify for the E-3 visa for the USA. This is a very much simplified visa for employers.
Experience
Amphora
Zug Switzerland (previously UK)
Accenture
London, UK
Senior Manager provided governance over mobilization programs in Europe, Latin America and Africa Provided estimates and mobilization, due diligence and operational excellence planning for two major client accounts in the Asia Pacific region, and on two major European accounts Trainer, Coach and Certification lead on Operational Excellence initiatives for Global HR Outsourcing business.
Agilisys
London, UK
Program Director
August 2005 June 2006 (11 months) Accountable for 9 client work programs Developed significant influence in client relationship Improved program management Exceeded revenue target
As PM, Reservation Systems Migration, Australia: Planned and managed reservation system migration Coordinated on migration project activity, GDS connectivity migration
As Consultant, Corporate Sale Transaction, Australia: Managed due diligence in privatisation of operations Reviewed responses, managed release of information Feedback on legal drafts highlighting inherent risks
As Consultant, Aviation Planning (USA client, performed remotely): Reviewed and proposed changes to all aspects of proposed business model Built financial model to support strategy evaluation
July 1998 November 2002 (4 years 5 months) Project Manager for internationalization of product and subsequent French localised version Maximised utilisation across 7 business units Managed long-term staffing level planning for business units Participated in and advised on solution design at pre-sale and tender (RFT) / planning stages Negotiated regional development priorities with core development group Achieved substantial profitability over target of break-even across multiple business lines within business unit despite market pressures on rates Operated tight cost control, reducing operating costs by 20% below budget levels Initiated and managed offshore development capability to reduce development costs by a factor of 3 in support of very price competitive business development opportunities Managed account billing, and revenue collection for up to 20 concurrent engagements Achieved billable utilisation exceeding 95%
Suncorp
Brisbane, Australia
As IT Support Group Manager: Integrated 6 business critical IT support teams following the merger of the organisations including moving to common processes and procedures nigel.davies@gmail.com +41 79 102 65 00
Planned and managed delivery of support services for 3 operating divisions, developed metrics for assessing and reporting performance against SLAs Responsible for budgeting and cost control Managed relationship with external suppliers, chairing review meetings, reporting performance against SLAs, commissioned work program, managed issue resolution
Qantas Airways
Sydney, Australia
As Manager Financial Analysis: Developed methodology for justifying customer service improvement initiatives Coached business managers in how to assess financial requirements for proposals Reviewed Qantas IT capacity planning procedures and metrics Assessed plans for outsourcing business functions - on one project saved over A$65M (US$67.1M) Conducted 4 project post implementation reviews
British Airways
London, UK
As Group Money Manager: Improved forecasting of cash flow using an analysis of forward sales data Managed cash flow collections and disbursements (US$14 Billion) and surplus investment (US$ 1.4 Billion) Identified fraudulent transactions in both accounts payable and passenger transactions by analysing historical data sets for patterns of behaviour Planned development of Treasury systems
As Treasury PM: Managed and participated in multi-disciplinary projects in acquisitions, disposals & joint venture activities (transaction values US$45 - 465M) Determined valuations for 6 businesses including 4 acquisitions Participated in 3 due diligence investigations Developed Information Memoranda for a business disposal candidate Compiled operating plans with partner airlines, to determine financial support required Negotiated financing of US$400M on behalf of partner airlines
UK Systems Accountant
January 1989 June 1989 (6 months) Managed UK Accounting Systems team Managed development of UK branch results consolidation system Assisted UK CFO with UK Chart of Accounts merger and simplification
Management Scientist
March 1987 January 1989 (1 year 11 months) Managed development of cash pick-up / delivery armoured car routing software Developed a system to apply "efficiency frontier" and Data Envelopment Analysis techniques to identify operating improvements in the UK branch network Developed a decision support system based on credit scoring for a new SME business credit product launched in the UK