GUEST HANDBOOK

MAMA BEARS DEN

2038 Orchard Drive Sevierville TN 37876

IMPORTANT INFORMATION IS CONTAINED WITHIN THIS BOOK THAT IS VERY IMPORTANT TO READ PRIOR TO AND DURING YOUR STAY EMERGENCY CONTACT/MAINTENANCE # 865-804-2933 IN CASE OF FIRE/MEDICAL EMERGENCY CALL 911 View This Cabin at www.vrbo.com/404912 View All Our Rentals At: www.SkyHarborRental.com To Reach Owner contact us at Rentals@SkyHArborRental.com or 251504-5999. FOR FASTER RESPONSE PLEASE EMAIL ALL CONTACT WITH OWNER.

MARIE HAMILTON PROPERTIES LLC www.SkyHarborRental.com DOOR CODE 1937 WIFI PASSWORD IS: mommabear ALARM CODE IS 4450 You are Staying At: MAMA BEARS DEN Cabin 2038 Orchard Drive Sevierville TN 37876 Check In/Check Out Information: Check in 4:00 PM Check out 10:00AM Important Contact Info: Maintenance: 865-804-2933 Cleaning Crew: 865-809-7363 Booking Department Rentals@skyharborrental.com Fire/Police/Ambulance 911 Tennessee Wildlife Resources 800-332-0900 Poison Control Center 800-288-9999 Sevier County Electric Company 865-774-6300 Kroger (Wears Valley Open 24hrs) 865-429-0874 WalMart(Parkway) 865-429-0029

MARIE HAMILTON PROPERTIES LLC www.SkyHarborRental.com GENERAL INFORMATION

You are using this cabin at your own riskmeaning you take full responsibility and must be careful. You MUST watch any small children (toddlers) carefully. Do NOT let them go outside OR on the balcony UNSUPERVISED. There is a washer & dryer in the Closet. You will need to bring your own detergent.

There is FREE WIFI please do not re-set WIFI router or modem There is a hot tub, please use care with using DO NOT BEND STAND ON OR DAMAGE THE COVER, these covers can be $400+ and if you damage you will be responsible for replacement of such. The hot tub temperature is automatically set. NO SMOKING & NO PETS. STRICTLY ENFORCED if you are found to have pets we reserve the right to EVICT YOU and hold any deposits and full rental amount. OUR CLEANING CREW IS EQUIPPED WITH A VIDEO CAMERA & DIGITAL CAMERA THEY WILL DOCUMENT ANY DAMAGE OR EVIDENCE OF PETS/SMOKING/ETC. WE WANT TO KEEP THIS CABIN IN PERFECT CONDITION SO THE NEXT GUEST CAN ENJOY IT AS MUCH AS YOU DID. OUR CLEANING CREW HAS INVENTORY OF ALL ITEMS IN CABIN AND WILL REPORT ANY MISSING ITEMS ALONG WITH DOCUMENTATION. Towels are typically kept in bathroom, extra sheets/blankets etc are in chests/closets.

BOOK YOUR NEXT VACATION WITH US MENTION YOU ARE A REPEAT GUEST FOR A DISCOUNT!

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MARIE HAMILTON PROPERTIES LLC www.SkyHarborRental.com ITEMS YOU WOULD NEED TO BRING WITH YOU:
Soap, body wash, shampoo, personal hygienes, etc. etc. Laundry Detergent for Washer & Dryer Any food items or paper plates, foil, Ziploc bag type items, etc

STARTER ITEMS PROVIDED - YOU WOULD NOT HAVE TO BRING:

All Linens (towels, wash cloths, sheets, dish towels, dish cloths) Dish detergents & dishwasher detergent A STARTER SUPPLY IS PROVIDED Trash bags A STARTER SUPPLY IS PROVIDED Toilet Paper A STARTER SUPPLY IS PROVIDED Pots, pans, dishes, glasses, utensils, mixer, blender, can opener, etc. Iron & Ironing Board

WE PROVIDE A FREE STARTER KIT OF PAPER TOWELS, TOILET PAPER, HAND SOAP YOU ARE RESPONSIBLE FOR ANY SUPPLY ITEMS FOR YOUR STAY.

TRASH
DO NOT PLACE ANY TRASH OUTSIDE UNTIL YOU ARE DEPARTING FROM YOUR STAY(ON DEPARTURE DAY) WHEN YOU DO ALL TRASH MUST BE PLACED IN THE TRASH CAN AND THE CAN SECURED WITH THE CORDS PROVIDED, UNDER NO CIRCUMSTANCE PLACE TRASH ANYWHERE ELSE, IT IS VERY IMPORTANT TO MAKE SURE TRASH CAN IS SEALED & SECURED OTHERWISE IT WILL ATTRACT ANIMALS.

FIREPLACE INFO
This cabin has a gas log fireplace, it has one control feature that is a timer, do not stick anything in fire. If it does not turn on when you turn the timer on please call MAINT ASAP 865-8042933. FIREPLACE ONLY FOR OCTOBER MARCH USE ONLY

GRILL
We have provided a GRILL MAKE SURE IT IS CLEAN

MARIE HAMILTON PROPERTIES LLC www.SkyHarborRental.com

CHECK-OFF LIST UPON DEPARTURE

CHECK OUT TIME 10AM NO EXCEPTIONS
Wash all dishes & put away Turn the Ice Maker off Take all dirty linens (towels, sheets, dish cloths, dish towels, etc.) to the bedroom (If you did not use beds, leave the clean linens on there) Please remove any spoilable food items. Make sure any coffee grounds are removed. Bag & remove ALL trash from bathrooms, bedrooms, den & kitchen & put this in TRASH CAN ON deck as provided. You MUST make sure the lid goes on tightly DO NOT LEAVE FOOD OR TRASH OUTSIDE UNLESS IT IS SECURED INSIDE THE TRASH CAN MAKE SURE TO USE THE CORDS PROVIDED TO SECURE TRASH CAN LID AT ALL TIMES NO EXCEPTIONS! Turn off all ceiling fans. Make sure all TVs & DVD players are turned OFF. Make sure coffee pot & stove are OFF. Unplug coffee pot & toaster. Close all mini blinds and the curtains and blinds If you had to open any windows, please make sure they are closed & LOCKED back. Make sure toilets are not running Leave thermostat set on below: o o April September: A/C 78-80 degrees October March: HEAT - 60 degrees

Turn off all lights Make sure all 2 EXTERIOR doors are locked. Make sure the spare key is back in the outside lock box if you removed it.

MARIE HAMILTON PROPERTIES LLC www.SkyHarborRental.com 8 FUN NATURE THINGS TO DO

1. Cades Cove This 11-mile one way loop road will lead you to some of the most breathtaking views in the Smokies. Travel back in time and visit the many historic homes and churches. Want to see wildlife? Cades Cove is probably your best bet in the Smokies! The early morning and late afternoon are the best viewing times. Cades Cove is my #1 must do in the Smokies. 2. Roaring Fork Motor Nature Trail This 6 mile, paved, one way road takes you through some of the best scenery in the park. Beautiful mountain streams, old growth forest, hiking trails, and preserved historic buildings are just some of the things you will see. This is also a wonderful place for wildlife viewing. If you are lucky, you may catch a glimpse of a black bear! To get to Roaring Fork, turn off of the Parkway in downtown Gatlinburg at traffic light #8 and follow Historic Nature Trail until you pass the Rainbow Falls trailhead. Just beyond the Rainbow Falls trailhead is where the oneway Roaring Fork Nature Trail begins. 3. Clingman's Dome If you want to really see the Smokies, then Clingman's Dome is the place to go. Mountains as far as the eye can see. The hike up to the observation tower is only 1/2 mile, but it can be a tough one. It is very steep, but the trail is paved and there are several benches along the way to stop and take a breather. Once you reach the top, it will all be worth it! 360 degree views of the Smokies. If you aren't able to make the hike, the views from the parking area are just as good. 4. Newfound Gap Newfound Gap is a great place to take in the mountains. Be sure and stop here on your way to Clingman's Dome for some beautiful views of the Smokies. Here you will also find the Rockefeller Memorial, which lies half in Tennessee and half in North Carolina. It memorializes the support and $5 million donated by the Rockefeller family to help establish the Great Smoky Mountains National Park, which was dedicated here by President Franklin D. Roosevelt in 1940. 5. Ramsey Cascades, Great Smoky Mountains National Park Ramsey Cascades is the tallest waterfall in the park and one of the most spectacular. The water drops 100 feet and collects in a small pool where you can cool your feet after the 4 mile one way hike. The falls are wonderful, but the hike to get there is just a spectacular. It follows rushing rivers and streams for much of its length. The last 2 miles pass through old-growth cove hardwood forest with large tuliptrees, basswoods, silver bells, and yellow birches. Some of the largest trees in the park are located here. To get to the trailhead, drive six miles east of Gatlinburg on Highway 321 and turn at the Greenbrier entrance to the park. Follow the signs 4.7 miles to the trailhead. 6. Rainbow Falls, Great Smoky Mountains National Park Rainbow Falls trail is a 5.4 mile round trip hike to a beautiful waterfall. This is a true waterfall, with the water dropping straight down 80 foot off a cliff to the rocks below. The Rainbow Falls trail also leads to the summit of Mt. LeConte and the LeConte Lodge. To get there, turn off of the Parkway in downtown Gatlinburg at traffic light #8 and follow Historic Nature Trail into Great Smoky Mountains National Park. Continue past the Noah Bud Ogle homesite to the Rainbow Falls parking area. 7. Abrams Falls, Great Smoky Mountains National Park When you are visiting Cades Cove take a few hours to hike to Abrams Falls. This 5 mile round trip hike is considered moderate in difficulty. Although Abrams Falls is only 20 feet high, the large volume of water rushing over falls more than makes up for its lack of height. You may even see otters swimming at its base. 8. Laurel Falls Laurel Falls trail is a 2.6 mile round trip hike on a paved trail to a beautiful waterfall. Laurel Falls is named after the mountain laurel which blooms along the trail and near the falls in spring. This is a very popular trail and can get very crowded on weekends year round and everyday during the summer. Get there early to beat the crowds. To get to the trailhead from Sugarlands Visitor Center, turn toward Cades Cove on Little River Road and drive 3.5 miles to the trailhead where there are parking areas on both sides of the road.

MARIE HAMILTON PROPERTIES LLC www.SkyHarborRental.com GREAT PLACES TO EAT

1) Applewood Farmhouse Restaurant (Perhaps the best southern meal and experience you can get in Pigeon Forge, Tennessee. The Applewood Restaurant is technically in Sevierville, TN but its so close to Pigeon Forge that we included it on the list as this is one place that pe ople continue to come back to on each visit to Pigeon Forge. The servings are large, so an insider tip is to split an entree with someoneyou can pay just a tiny bit extra to get more vegetables and believe me it is plenty for two people!) 220 Apple Valley Rd Sevierville, TN 37862 (865) 429-8644 2) Old Mill Pottery House Cafe and Grille This little gem is one of the favorite places to eat for locals. It sits right across the road from the bigger Old Mill Restaurant, but dont let the size of this cafe and grille full you. Its packed with incredible food and southern charm. Locals love it for the am azing food and also the lack of waiting time for a table. Its currently fairly easy to get seated quickly, e specially for lunch. This might all change, though, as more people find out about this place, so come enjoy it now! 175 Old Mill Avenue at Traffic Light #7 Pigeon Forge, Tennessee 37868 865-428-0771 3) Little Tokyo Japanese Steakhouse 2430 Teaster Ln # 212 Pigeon Forge, TN 37863 (865) 908-0555 Restaurant Reviews and Directions

4) Log Cabin Pancake House (*Insider Note: This has long been a favorite place to eat breakfast in Pigeon Forge, TN since it opened in 1973. We highly recommend Log Cabin Pancake House on your next visit!) 4235 Parkway Pigeon Forge, TN 37863 (865) 453-5748

5 ) The Peddler Steakhouse 820 River Rd Gatlinburg, TN 37738 (865) 436-5794 6) Smoky Mountain Brewery 1004 Parkway # 501 Gatlinburg, TN 37738 (865) 436-4200 7) Cherokee Grill 1002 Parkway Gatlinburg, TN 37738 (865) 436-4287

MARIE HAMILTON PROPERTIES LLC www.SkyHarborRental.com GREAT RESOURCES WWW.MyPigeonForge.com www.PigeonForge.com www.PigeonForgeChamber.com www.TitanicPigeonForge.com www.Dollywood.com www.Gatlinburg.com www.Attractions-Gatlinburg.com www.OberGatlinburg.com www.Ripleys.com

BOOK YOUR NEXT VACATION WITH US MENTION YOU ARE A REPEAT GUEST FOR A DISCOUNT!

www.SkyHarborRental.com

MARIE HAMILTON PROPERTIES LLC www.SkyHarborRental.com

WE INVITE YOU TO BROWSE THRU THE NEXT FEW PAGES TO TAKE A TOUR OF SOME OF OUR OTHER GREAT CABINS & ALSO OUR BEACH CONDOS YOU ARE RENTING DIRECT FROM THE OWNER WE OWN THESE PROPERTIES PERSONALLY AND THAT SAVES YOU MONEY INSTEAD OF RENTING FROM A LARGE UNPERSONAL RENTAL AGENCY RENT FROM THE OWNER!
BOOK YOUR NEXT VACATION WITH US MENTION YOU ARE A REPEAT GUEST FOR A DISCOUNT!

www.SkyHarborRental.com

MARIE HAMILTON PROPERTIES LLC www.SkyHarborRental.com

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MARIE HAMILTON PROPERTIES LLC www.SkyHarborRental.com

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MARIE HAMILTON PROPERTIES LLC www.SkyHarborRental.com

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MARIE HAMILTON PROPERTIES LLC www.SkyHarborRental.com

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MARIE HAMILTON PROPERTIES LLC www.SkyHarborRental.com

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