SMART CHUTE-ING FOR EFFICIENCY

KEY BENEFITS
Smart chutes check in items 12.3% faster vs. manual discharge.
Sorting Carts Exterior Book Drop

Materials are instantly checked in and removed from patron accounts. Fines are assessed immediately. All library materials are discharged into one tub. Most materials are handled one time; Tub to shelving cart. Items can be sorted and shelved more quickly; Available to other patrons sooner.
Shelving Carts

To Outside

SelfCheck Software Screen-Shot

Receipt printout shows all errors & exceptions.

Interior Book Drop

Smart chutes discharge 24 hours a day; No need to backdate in the morning. Workflow Before No change for patrons when returning materials. Customer service issues are reduced (i.e. maximum number of items checked out).

To Private Ofce

Touch-Screen Monitor

CPU w/ SelfCheck Software

Interconncect Box: RFID Reader Power Supply AC-Line

To Staff Room

Processing Stations
To Library Floor

DRAWBACKS

Some shiny/metallic covers do not discharge. Items with missing parts are discharged from patron records. Before library holidays, it is more efcient to turn off the smart chute and discharge materials manually. With an unreadable tag exception, it is faster to manually discharge all A/V and shiny covers to nd item. The software needs to be restarted periodically to reset the system. Larger branch libraries could nd smart chutes overwhelming; Should consider a sorter.

Chute with RFID Antenna

Receipt Printer

Keyboard

Exterior Smart Chute

Height Adjustable Processing Stations

SelfCheck Exception Type Hold in this Library Transit hold Transit Security Set Failed Check-in Refused Unreadable Tag

SIP Alert Terminology Hold for this library Hold for another branch Send to another branch RFID tag not secured Item Assumed Lost RFID tag not read
To Outside

Sorting Carts
To WC

Exceptions Receipt Shelving Carts

To Private Ofce

Interior Smart Chute

CHALLENGES
Workflow After

Multi-disc A/V or items with RFID stingrays may not get discharged. Items without RFID tags or broken tags do not get discharged. Items can be discharged without being physically returned; Creates potential target for thieves. May increase number of claims return.

To Staff Room

To Library Floor

BEFORE

AFTER

Terry Velasquez, Shawnee Branch Manager velasquezt@jocolibrary.org Michelle Olsen, Circulation Manager olsenm@jocolibrary.org