Professional Documents
Culture Documents
ENTRY QUESTIONAIRE
How confident are you already of your own public speaking skills?
OBJECTIVES
1. Define all preparatory activites before
delivering a presentation.
2. Plan and develop effective presentations.
3. Demonstrative
how
to
use
effective
presentation techniques.
COURSE CONTENT
SESSION HOURS
HOUSE RULES
Kindly: Be on time. Switch cell phones to silent mode. Observe courtesy and respect for everyone. Entertain calls during coffee break. Be supportive and encouraging.
MODULE 1
2. BE YOURSELF
Be comfortable with the person
genuine.
Book of Lists
Obstacles to Learning
OBSTACLES to LEARNING
1. Inability to hold audience attention, curiosity, and
interest.
2. Lacking clarity of information. 3. Obstructions in the ability of the audience to process information. 4. Inability to transform experiences & intuitive
PREPARING YOURSELF
face.
Similar to the most formal outfit you expect audience to wear.
A prominent CEO recently said, If people only knew that it can take two years to undo one negative impression, surely they would try harder.
AVOID:
Excessive food and
caffeinated beverages.
Alcohol. Over-the-counter hyper. medicines
REMEMBER TO BRING:
Your notepads or pages in duplicate. Several handkerchiefs. A small tape recorder and tape (if you want to record
the activity).
An emergency telephone number to call if youre delayed or need direction when youre on your way to the meeting hall.
MODULE 2
OBJECTIVES
(Where are we going?) If you know where youre going, you have a better chance of getting there. Importance:
Trainees: guide as to what is expected of them at the end of the course/module.
PARTS OF AN OBJECTIVE
Performance (Behavior)
What should the learner be able to do?
(hard and clear action verbs)
Condition
What will the learner be allowed to use? What will the learner be denied? (time factor, details of materials, equipment and information)
PARTS OF AN OBJECTIVE
Criterion
How well performances have to be done?
(quality, quantity, speed, accuracy in accordance
SAMPLE OBJECTIVES
Given a film, self-study materials and tutor
written objectives
Prepare test items Describe feedback In accordance with the set criteria
Education
Personal beliefs
Occupation
Socio-economic status
Ethnic origin
SOURCES OF MATERIALS
Our own experience
Electronic database
Original research
Visuals
Allow time for question and discussion
CLOSING OPTIONS
Pick-up the point you started the presentation
with
A challenging call to action A question for the audience to think A relevant witticism or good joke
presentation
LESSON PLAN
A guide for each particular
unit of instruction
A basis for effective
instruction
Contains the elements of
ELEMENTS INVOLVED:
List of topics to be presented
(Materials or subject matters included)
presentation
EQUIPMENT:
Equipment, materials and supplies
TRAINEES ACTION:
Anticipated and desired response to instruction Reasonable estimate of practice and discussion needed Include the checking of trainees understanding of the subject
PRESENTATION METHODOLOGIES
Lecture
Plenary Discussion
Small Group Discussion
Brainstorming
Debate Discussion
Assessment Sheets Group Feedback Perception Exercises Picture Making Case Study Business Simulations Role Playing SLEs Field Trips & Observations Audio-visual Aids
HANDOUTS
Reasons for Handouts:
Increase retention
Emphasis on a concept
DOS...
Do start on time Do give complete directions when giving assignments Do allow time to develop skills Do check supplies and audio-visual equipment before your session begins Do establish program objectives from the beginning
DONTS...
x Dont include too many people for group
exercises
x Dont hesistate to say I dont know on the
DONTS...
x Dont be afraid to ask questions x Dont be afraid of silence while youre waiting for answers to questions x Dont rely on technical jargon x Dont talk down to participants x Dont openly criticize yourself or others x Dont criticize either person
x If conflict persists, call a break and talk to the participants directly, asking that disagreement be omitted
WANDERER Glance at your watch, politely interrupt, thank the person for the thought but suggest that time is short and the group must return to the
issue
Do not let the wanderer carry on too long or
CLASHING PERSONALITIES Do not allow tempers to flare Suggest that each opinion may be correct but emphasize the point of agreement Acknowledge that opposing views are healthy and can be constructive but divorce the comment from the individual
SILENT PERSON Seat the person in front so that the person can be close to you When you see a twinkle in the eyes, call for a comment Give moral support Thank the person for the comment
SILENT PERSON Praise the person when the person answers to lift the morale and self-confidence Dont seat the person along side an argumentative or talkative person
GRIPER
Determine the basis of the complaints Channel the negative into a positive whenever possible If criticism concerns an item that cannot be changed,
TALKATIVE Deal with the individual firmly but fairly Consistently ask the individual to back up opinions/comments Direct to the rest of the group the ideas presented and ask the groups opinion on what is being said
You believe the room is too hot, cold or unventilated Before you begin, privately ask the events sponsor if the problem can be solved or lessened If the problem persists, give a shortened lecture/speech
You need to cough, sneeze, or clear your throat Turn away from the microphone, go ahead and cough If necessary, take a sip of water before you begin again
Your hands shake Rest them on the lectern, but dont grip it
Your knees Wobble Nothing, if youre behind a lectern, no one can see If youre at the head of a runaway, walk around a bit, the shaking will stop
HUMOR
Make sure your humorous material relates directly to the point of your speech Consider using a funny anecdote or quotation from a famous person. Credit your choice
HUMOR
Dont make others the object of your jokes. Aim fun at yourself Steer clear of any so-called humor based on prejudice about ethnic groups, religions, nationalities, gender, politics, sex
HOW TO LISTEN
Remain neutral Do not give advice, agree or disagree, criticize or interrupt Give your complete attention Let him know you are listening, nod your head Ask about the participants statement Dig out information, invite the participants to tell everything
HOW TO LISTEN
Restate the participants main points Let the participants hear exact words restated by you. This prompts the participants to stick to the facts and to think intelligently Put the participants feelings into word State what feelings seems to be. When the participant hears them voiced by you, the participant evaluates and tempers them
HOW TO LISTEN
Get Agreement Summarize what you have
MODULE 3
PRACTICE
Pleasant, appropriate appearance Effective use of body language nature and open gestures
AVOIDING PITFALLS
Beware of:
Insufficient time to produce visuals
Photocopied or typed text
ON BODY LANGUAGE
Genuine enthusiasm and sincerity Effective eye contact with the audience Natural and relaxed style that would put the
audience at ease
ON BODY LANGUAGE
AVOID
Learning on the lectern
Rocking or swaying
Visual Aids: any device which can be seen by the group and help the trainer in putting across his/her materials or a form of appeal to the eyes which help people to learn
Sales
FLIP CHARTS/WHITEBOARD
Tips:
Bulldog clips will hold used pages
Pre-scored pages can be torn off neatly
AVOIDING PITFALLS
Beware of:
Too many words
Sentences rather than key words
FLIP CHARTS/WHITEBOARD
Beware of:
Writing/colors difficult to see
Turning your back while writing
FLIP CHARTS/WHITEBOARD
Tips:
Stay on right side Make sure there is enough clean sheets Have appropriate flip chart/white board pens Letters should at least be 1 tall Black or blue ink is clearest for text Restrict to the top two-thirds and right twothirds of sheet for visibility
OPAQUE/OVERHEAD PROJECTOR
Tips:
Use masking tapes to avoid glare on edges
OPAQUE/OVERHEAD PROJECTOR
Beware of:
Need for power Occasional breakdown of equipment Noisy fans inside the machine Lens blocking teams view Used with lights on
OPAQUE/OVERHEAD PROJECTOR
Tips:
Use OHP pens to add color
Use horizontal or landscape, not mixture Check for readability Use beaded screen, top tilted, bottom 4 from floor White card over lamp Use it or lose it
DVD/VCD PLAYERS
Suitability sized television screen
Audience Size
Under 10 11-25
Monitor Size
19 Inches 25 inches
26-75
4-6 feet
DVD/VCD PLAYERS
Beware of:
Frequently copied tapes Long clips of video
Video Tips:
CLASSROOM LAY-OUTS
Chalk Board
X Projector
CLASSROOM LAY-OUTS
A B
Questions?
End of Presentation