Portland Oregon Telecom

As a company owner, IT manager or office manager in Portland, you have a myriad of telecom services and products to pick from. Learning all the options can be a complicated task so it can be tough to understand where to start. Whether you are starting a brand new business, thinking about a brand new telephone system for your e!isting business or trying to find ways to enhance your company communications we can assist. Letting "orthwest Telecom #ystems be your single point of contact for your telecommunication needs allows you to do what you do finest while relying on us to lead you through your telecom $ob small or huge. %aking the right selection for your telecommunication re&uires is critical in business. Let us simplify the procedure for you. We provide a broad array of services: Telephone #ystems 'new ( reconditioned) *igital, +ybrid ( ,oIP. ,oice -ver Internet Protocol ',oIP). Automated Attendant. ,oicemail ( ,oicemail to .mail. /all /enter #olutions. /omputer system Telephony Integration '/TI). /onference Phones. %usic on +old. 0emote %aintenance ( #upport. %oving 1 0elocation. *esign ( /onsulting.

Telephone Systems (new & reconditioned) Digital !ybrid & "o#P$

*igital phone systems have the ability to run making use of the e!isting wiring in your office while offering an e!ceptionally feature rich ( fle!ible platform. These systems support P-T# lines 'Plain -ld Telephone #ervice), P0I Trunking along with T 2 trunks. A range of digital telephones are readily available to support your individual demands. +ybrid Phone #ystems mi! traditional digital innovation incorporated with the versatility of utili3ing ,oIP telephones too. This can be practical if you have telecommuters or various other areas you desire linked to your system. Additionally, you can benefit from other ,oIP services such as #IP trunking. Those systems can be linked together permitting potentially seamless operation simply as if everybody is found in the e!act same office if you have Northwest Telecom - www.nwtelecom.com - Portland Oregon - 503-243-2255

e!tra branch locations. ,oIP phone systems run on your company computer network and use that electrical wiring instead of traditional telephone electrical wiring. These systems can offer the e!act same function fle!ible ( rich platform and enable easy relocation of personnel in your workplace. When considering a 4,oIP $ust4 system, it is necessary to consider your network &uality 'cabling, routers ( switches).

"oice Over #nternet Protocol ("o#P)$

,oice over Internet Protocol, likewise called ,oIP or IP Telephony is becoming significantly popular. This innovation allows you to have remote phones running off of your system for remote workers, branch offices. This also can provide functions such as #IP trunking which can be a cost conserving method of ac&uiring trusted telephone service rather of conventional telephone business lines.

%&tomated %ttendant$
This feature can be e!ceptionally useful when your calls can not be answered by a live person, either during or after company hours. ,arious options can be presented to a caller enabling them to course to internal e!tensions, various divisions, a personnel directory or mail bo!. A well created Automated Attendant can match your system providing added fle!ibility for you and choices for your callers.

"oicemail & "oicemail to 'mail$

#tandard voicemail systems allow you to receive personal messages from callers. To offer a higher level of customer service, you can have a live caller routed to your wireless phone or various other remote area straight from your voicemail.

(all (enter Sol&tions$

*o you have a team of people or a particular division that receives a considerable number of calls5 6tili3ing a call center option permits the system to answer calls when your agents are active, then advise the caller that you4ll be right with them. When an agent is readily available, the caller will ring to the ne!t readily available agent. This can minimi3e phones ringing off the hook and the rather normal 789: business, please hold7 kind circumstance.

(omp&ter Telephony #ntegration ((T#)$

,arious applications are readily available for your computer desktop. These applications can provide 4display pops4 which show caller I* from the inbound caller as well as 4click to dial4 functions enabling you to call directly from your contact management software such as %icrosoft -utlook. #hows of your specific telephone is also available with this kind of application. Northwest Telecom - www.nwtelecom.com - Portland Oregon - 503-243-2255

(onference Phones$
/onference phones provide high &uality, full duple! operation more fit for conference rooms or larger offices where there are several people associated with a conference. ;oth wired and wireless options are available which make these e!ceptionally fle!ible.

)&sic on !old$
+aving some kind of music or message on hold can keep callers material while on hold in addition to promoting your business. There are lots of different choices readily available. Please bear in mind there are licensing guidelines if you are playing a radio station, utili3ing an iPod or other kind of gadget to play music to the public. /ertified music is available to prevent that risk. Likewise, remember if you have a client on hold, they may hear your competitors advertising<

*emote )aintenance & S&pport$

It is vital that any system you have actually set up be set up for remote maintenance and support. This enables service workers to from another location identify and fi! lots of possible issues as well as completing configuration modifications asked for by you. =urthermore, software application upgrades can be done keeping your system appro!imately date with the current features. 0emote upkeep ( support can provide &uick turn around on re&uests along with saving you money by not having a specialist on site.

)oving + *elocation$
0elocating your company from one location to an additional is enough of a hassle without having to bother with telecommunication issues. "orthwest Telecom will collaborate and plan with you and your e!isting or new provider to make sure that the move will be a success, therefore avoiding any full blown 7The phones are down<7 crisis.

Design & (ons&lting$

*esign of your telecommunication system and integration with your service carriers is potentially the most vital element of your communications. It makes no distinction how much you invest on a system if it is poorly made and or e!ecuted.

Who sho&ld we &tili,e for o&r phone lines and web service"orthwest Telecom #ystems has alliances with lots of voice and data provider. We are keenly mindful of all the voice and information service options readily available. Let us be your 7#ub$ect matter .!pert7 and make referrals as to which services resolve your demands and benefit your business. Northwest Telecom - www.nwtelecom.com - Portland Oregon - 503-243-2255

.&siness Phone Systems

"orthwest Telecom #ystems recogni3es $ust how essential your phone system is to your company. -ur communication specialists will listen to your needs, e!amine your present system and help create a personali3ed solution which utili3es current innovations while maintaining a return on your investment. (ompany Systems Sold by /orthwest Telecom: ,oIP Phone #ystems +ybrid Phone #ystems

.!actly what4s "ew With ;usiness Phone #ystems5

The ma$ority of companies presently have or have had some sort of digital or analog phone device. While still available today, technology has actually developed adding ,oIP and +ybrid devices to our item providing. >ust what does every one of this brand new modern technology mean for you and your business5 #elections< While ,oIP ',oice over Internet Protocol) could be a perk to some businesses, utili3ing a +ybrid system permits you to take advantage of your e!isting facilities and deploy ,oIP where it can be of perk such as distant workers or a division workplace. We could help you leverage the advantages of ,oIP while keeping your e!isting cabling undamaged and saving you cash. To learn more on $ust how your company can profit from these arising technologies visit our ,oIP or hybrid pages.

/ompany Phone #ystem =eatures and ;enefits.

/ompany phone systems no more limit you to your desk. With arising innovations, +ybrid and ,oIP remedies are enabling business and their staff members to be considerably mobile. This improved fle!ibility enables you to run better. Lots of components that were previously $ust offered to huge businesses are now readily available on even the smaller devices. +ere are simply a couple of components of current business phone systems? #mproved 0le1ibility22 9ou can be alerted via te!t of a message standing by, have a caller in your office routed to your wireless phone or obtain a copy of your voicemail rapidly directed to your wireless phone allowing you to be effective also when away from the workplace. Distant Wor3er #ntegration22 #ystems today allow your personnel that could be functioning from house, a division office or when driving to access your company phone system and capitali3e on all your device functions, merely as if they were resting in your business office. (ost Saving .enefits22 When ,oIP is deployed properly, you can save cash on lengthy pro!imity fees, enhance

Northwest Telecom - www.nwtelecom.com - Portland Oregon - 503-243-2255

your intra office communications and provide more reliable solution to your clients and customers. /onsumers with numerous areas could make the most of a single, unified dialing strategy where every employee, no matter what their area is $ust a &uick intercom phone call away.

"orthwest Telecom #ystems *oes It ;etter.

9ou have a myriad of selections when taking into consideration a brand new business phone system. Lots of service providers will attempt to convince you that their item or remedy is the very best. 9ou may be shown a brochure listing hundreds of attributes when what you appreciate is e!actly how the device is visiting profit your business specifically. When you ask "orthwest Telecom #ystems for an assessment the initial thing we do is pay attention. 9ou know your business much better compared to any person and we should know e!actly what is essential to you. We could review your e!isting device along with your voice and data carriers, talk with you concerning your needs both present and future. With that info we could create a company communication device that resolves your certain necessities and allow you learn about choices that can be of perk to you. .very company is special and has certain necessities. We identify that and aim to offer an e!tensive solution for you.

/ompany Phone #ystem /ase #tudy.

"orthwest Telecom #ystems aided a large city automobile car dealership with several places use their e!isting infrastructure, and networked all four of their places while conserving them over @AB,BBB. The seamless integration of this hybrid system enabled their workers easy accessibility to any sort of staff member at any one of the locations as well as streamlining and boosting telephone call managing for their clients. 7Although this customer had considered a pure IP option being marketed by another firm, "orthwest Telecom #ystems checked out their application which had multiple buildings and an older cabling facilities. This was $ust not the most effective application for a pure ,oIP solution. The additional prices of brand new data cabling and network changes would certainly have been added $ust to allow the customer to utili3e an IP phone on their desktop. "orthwest Telecom #ystems advised that the customer network their numerous locations through IP over their alreadying e!isting information network and use electronic telephones in their center workplaces which give the very same functions and performance as IP phones, yet saved a substantial amount of money over rebuilding their office infrastructure. This is another occasion of "orthwest Telecom #ystems listening to a consumers demands and offering a creative option rather than attempting to market the customer on a particular product and services.7.

>ust what #hould I *o "ow5

Northwest Telecom - www.nwtelecom.com - Portland Oregon - 503-243-2255

It could look like a challenging task when considering all your choices. /all and make the appropriate selection one of our communication specialists today. We recogni3e the intricacies of the telecommunication industry and could simplify the process for you.

Why /hoose "orthwest Telecom5

#ome companies sell hardware. -thers offer service. "orthwest Telecom integrates both. Whereas lots of other business don4t offer you with several choices, our partnerships with a variety of telephone and internet service providers manage us the opportunity to make the most accurate referrals for your particular needs. The outcome? the very best service at the finest costs. .stablished in 2CDC, "orthwest Telecom #ystems, Inc. has a legacy of providing high &uality telecommunication services and solutions with a personal touch. Local businesses consisting of Auto *ealerships, /all /enters, =inance, %edical, Legal, Amusement Parks and "on Profits '$ust to call a few) depend on "orthwest Telecom #ystems, Inc. for their telecommunication re&uires. What differentiates /orthwest Telecom Systems #nc$ from the rest*ep&tation: Enowledge, stability, trustworthiness and commitment as an outcome of over FG successful years in the telecom market (onvenience: -ffering consumers a single point of contact for all their telecommunication needs Prod&cts: -ffering a variety of creative options at affordable costs for little, average and huge businesses S&perior (&stomer Service: -perators are available FH hours a day for any and all of your telecommunications emergencies

Northwest Telecom - www.nwtelecom.com - Portland Oregon - 503-243-2255