Professional Documents
Culture Documents
***
Group members:
1. 2. 3. 4.
5. 6. 7. 8.
V Th Thu Thy inh Th Bch Hng Thn Dng Thy Phan Thu Hin
Table of Contents
I. II.
INTRODUCTION .................................................................................................... 2 SCENARIO ANALYSIS ...................................................................................... 3 1. 2. Priotization of issues facing Jot ......................................................................... 3 Discussion and recommendation: ...................................................................... 5 2.1. Late delivery of Christmas product ................................................................ 5 2.2. Near-shoring proposal to Voldania ................................................................ 6 2.3. Launch of new range of toy for 9-11 age group ............................................. 8 2.4. Fault in new flying spaceship ......................................................................... 9
III. 1. 2. 3. IV. V.
ETHICAL ISSUES DETECTION ...................................................................... 11 Range of ethical issues facing Jot .................................................................... 11 Responsibility for fault in new flying spaceship toy ....................................... 11 Personal donation to Grot ................................................................................ 12 CONCLUSION ................................................................................................... 13 APPENDICES ....................................................................................................... 14
Appendix A: Industry research .................................................................................. 15 Appendix B: PEST analysis ...................................................................................... 16 Appendix C: Financial analysis ................................................................................. 17 Appendix D: SWOT analysis .................................................................................... 21 Appendix E: Calculation of NPV for manufacture in Voldania and in China .......... 22 REFERENCE ................................................................................................................ 24
I.
INTRODUCTION
Jot is a small unlisted company which designs and outsourses the manufacture of a range of children s toys. It has gained a lot of significant achievement and developed sustainably since it was established in 1998. However, recently Jot has been facing a number of problems as well as some proposals that may bring many benefits to the company. As the consultant department of Jot , we prepare this report in order to priotise, analyse and evaluate those current issues. The core part of this report tries to prioritise the current issues of the management of Jot while discussing and advising upon them. The issues have been categorised in two groups: (i) Issues that threaten the business: - Late delivery of Christmas product - Fault in new flying spaceship Plans relating to expansion and market: - Near-shoring propasal in Voldania - Launch a new product range for children aged 9-11
(ii)
In the next part of this report, ethical issues are addressed and recommendations related to those issues are made. On the other hand, we also want to carry out analysis process so that the current situation of the business would be understanded thoroughly. As a result, strategic and financial analysis have been added in the appendices at the end of the report.
Third priority launch of new range of toys for 9-11 age group
Jot has grown rapidly and has managed to gain a good market share in Europe and USA, and would like to expand its sales to other areas in the world. It provides products for specifically two age groups. Decision on developing a new range of toys for a new age group means opportunity for Jot to maintain its already existing customers, and attract even new and more customers, hence increasing its market share and sales. We put this proposal right after the near-shoring proposal of new suppliers because when the second priotized proposal is being done, we can at the same time complete the idea of new toy, and those two proposals could be matched perfectly. Also, this issue is more urgent than the fault in new flying spaceship toy because we have to capture the latest trend in the toy world: The current trend is towards electronic toys and computer assisted learning. Noone knows when this trend is over because fashion trends are difficult to predict. The only way to cope with this fact is that we carry out the idea as soon as possible.
2.1. Late delivery of Christmas product Discussion of possible options: Basically, there are two options for Jot: One is to send all 75% of the products to its seven major customers who control 68% of Jots sales. This will ensure that the major customers will not get angry and disrupt the existing business relationship that could otherwise hamper the future relationship with them. Another is to proportionately distribute the products to all the customers so that the independent toyshops at least get a portion of what was ordered on time and have a few to sell in the time waiting for the rest to be delivered. By this way, Jot will show that they are giving equal importance to the small retailers.
In our groups opinion, based on Jots financial state, the business should take the first suggestion by supplying the entire order to the main customers and ignore the independent toyshops until the next delivery. Otherwise, the long-run relation with big retailers will deteriorate and that is something Jot cannot afford right now. With regards compensation, it depends on the long term strategy of Jot. If they choose to switch production from China to Voldania, then they can charge compensation to the suppliers for their error that will cost Jot a substantial amount both materially and in terms of goodwill with its customers. If they do not shift their production, they had better not go for any fine but instead have other strategies whereby no such thing can occur. For instance, Jot can find other smaller but reliable suppliers to whom Jot can be a preferred customer due to the volume of orders whereby enjoying a much better service in return. Recommendation:
Jot must receive the 75% part of its order and distribute the product to largest customers which are the seven companies, then wait for the other remaining 25% of the product to come and distribute it to the remaining smaller companies.
Discussion: We intend to consider the proposal of switching Jots production gradually from China to Voldania from different viewpoints: a. Financial viewpoint b. Strategic viewpoint c. Operational view point
Discussion: a.
Suitability: Even though Jot is quite strong technologically, but mobile application is an arena where Jot is inexperienced and lacks expertise. Though it can be lucrative, there is also higher level of risks involved since major change in human resources will have to be brought about in a very short time and entering a new market will make them face stronger competitors. b. Acceptability: There has been a tremendous growth in use of smartphone all around the world. Children now-a-days have access to such gadgets and the margin for such a product is much higher. c. Feasibility: The age group of 9-11 offers the highest margin and will also retain customers who have been using Jots products all their life whereby increasing the chance of repeat buying. The projects estimated cost of 30,000 is easily affordable considering the fact that average design and development cost per year is 1.2 million with each project receiving anything between 0.1 to 0.25 million. 8
Alana Lotz should conduct this plan quickly to complete the design of the product. Jot should use a specialised company to manufacture and test all prototype products. The design and management team should check for the IPRs for the product design. Alana Lotz should prepare the prototype products to be ready for the toy fairs in January. Michael Werner should select and appoint the outsourced manufacturers. He should select some other suppliers (i.e those in Voldania) to reduce costs and prevent risks.
2.4.
Dicussion: A major fault in the toy has been found that has seen complaints of overheating and in some cases smoke was seen by customers. Joy has three options: Option 1: To spend additional 10 per unit on improved insulation for the already produced units at hand that includes any additional distribution costs. Jot already has 3200 inventory and so if they sell these to the retailers they can make a profit of 19200 {3200*(40-24-10)}. Option 2: To sell the product at the discount market where toys of inferior quality are sold at 50% less than the conventional market price. As such the loss occurring would be 12800 {3200*(40*.05-24)} but might have a negative effect on the brand image. Option 3: To dispose of the product at hand and completely write off the product. Here they will account the loss of 76,800 (24*3200). 9
Michael Werner should suspend shipment of the product to its customers for now, and work on improving its insulation. Alana Lotz and Indy Kapilia should find a way to improve the insulation of the spaceship toy. Tani Gruns must work out the extra expense of improving the toy, and determine how much the toy will have to sold at afterwards. Alana Lotz should give a time frame in which to do this, and inform its customers when exactly to expect the product back on the market.
10
Recommendations It is recommended that Jot should contact the customers that have been suffered by the fault (in this case, 12 reported incidents) and sympathize for the incidents, and explain the reason why they experienced that. Jot should have some special care for those customers to ease their upset. Futhermore, Jot should contact the rest of the customers, re-emphasize on how long the toy needs to be charged, and caution on the results if instruction is not followed.
11
Recommendations Jot should not consider the Grots request, which related to a personal donation of 25000. But it should follow approriate application procedures that complied with law, not through a person with a donation.
It is also recommended that Jot should not work with Grot and not let him join and have any relation with the project in Voldania. Instead of that, it should find a different official to work with on the proper application process.
12
IV. CONCLUSION
Jots management team has been very successful since Jot was established in 1998 and the business has grown considerably. It has continued to be innovative and create new toys and has expanded its geographical markets substantially. There is every reason to consider that Jot will continue to be successful and profitable but it needs to urgently address those issues above. We hope that our report will help the Board to make the best decision over each issue and take the most effive actions so that Jot will maintain its sustainable growth and also reach higher business targets.
13
V. APPENDICES
This report aims to settle the issues facing Jot, however, it is neccessary to have throrough knowledge about the current situation of our company in order to find out the best solution to the problems and make the best decision to each proposals. This is the reason why we spend time doing financial and strategic analysis. The result is attached here in form of appendices which enhance our recommendations for the issues mentioned at the previous part of the report.
14
Toy sold in the market to children aged We have to take this figure between 9 and 11 tend to be more when decide whether to sophisticated. Some of the games need launch a new range of toys for access to the Internet and most involve children aged 9 and 11. complex gramming. This figure is also important if we accept the plan of introducing new toys for 9-11 year-old children.
The current trend in toy sales is toward electronic toys and computer assisted learning.
The toy market is highly seasonal and is dominated by the pre-Christmas sales period.
It is neccessary to take this figure into account when solving the problem of late delivery of Christmas product.
There is a large discount market for This figure may give us an option toys where toys of inferior quality are to settle the new flying sold. The retail prices in this market are spaceship toy which has fault. often 50% less than the conventional markets
15
Economical
The new trend of near-shoring investment Increased crude oil prices and distribution costs resulting in higher cost Increased wage rates in China resulting in higher outsourced manufacturers price Current economic conditions resulting in restricted finance being available from Jots bankers Low level of asset turnover due to the overdue repayments of retailers Much dependence on orders of 7 large retailers The contribution for the success of each new product through toy fairs
Social
The Jot brand being highly appreciated across Europe and America for quality electronic toys as well as inovative products Change in customer tastes and high market quality requirements which could result in lower or higher sales for new products and encouragement of inovation Difficulties in predicting toy trends which could lead to a large volumes of unsold inventories Responsibility to have product safety especially in EU countries (CE marking) Increased appreciation in CSR nowadays
Technological
Increased cost of new technology electronic chip components Risk of faults on key electronic components New IT systems to help Jots management team but some lacks of the ideal The ownership of design team and wide ranges of licenced products Oportunities and threats of developing new range of technological product a smartphone apps
16
Inventory turnover Inventory turnover period Average collection period (unit: times) Fixed assets turnover Asset turnover ratio
Debt ratio Time interest earned ratio (Unit: times The Debt to equity ratio Gearing ratio
17
The Gross Profit margin of Jot is quite good but due to the higher distribution and administration costs, including development costs of the toys; the operating profit is quite low. The net profit margin has risen a bit compared to the former year but still it is very low due to the high finance expenses of the debt capital.
27.10% 27.00% 26.90% 26.80% 26.70% ROA ROE 26.60% 26.50% 26.40% 26.30% 26.20% 26.10% 2010 2011 4.00% 4.20% 4.10% 4.30% ROE ROA 4.50% 4.40% 4.60%
ROA shows that management has failed to effectively generate adequate amount of profit while ROE is higher than ROA due to higher debt capital
18
2. Liquidity Ratios
1.76 1.74 1.72 1.70 Current ratio 1.68 1.66 1.64 1.62 1.60 1.58 1.56 2010 2011 1.46 1.44 1.42 1.40 1.54 1.52 1.50 1.48 Quick ratio Current ratio Quick ratio
The Quick Ratio is quite high due to the higher amount of trade receivables and is also lower than that of 2010. The receivable are high as toy market is highly seasonal and around 30%-55% of the sales occurs in the fourth quarter of the year from October to December and over 68% of Jots sales are dependent on 7 large retailers and they often dont pay until at least 60 days after the invoice date. Though the Current and Quick ratios are pretty good but Jot may face problems in meeting its short term obligations as the cash ratio is too much low and already the company has taken an overdraft of 960,000 with the charged interest rate of 12% per year.
3. Asset Turnover Ratios The inventory turnover of Jot has risen than that of 2010 resulting a lower inventory turnover period which means the average number of days the items of inventory are held for has reduced. The asset turnover ratio has also risen, meaning that the management of Jot was able to manage the assets more effectively and efficiently than that of 2010 in generating the sales. The firms ACP ratios show that Jot did too many credit sale transactions, which leaded to high amount of account receivables. Jot had better change its credit sale policy. The fixed assets were made used of effectively, it increasingly contributed to the sale. 19
The debt ratio and the gearing ratio in comparison to that of 2010 has fallen but still is very high which means that a significant portion of the firms total asset has been financed through debt by the creditors. The same thing happens to the firms greater degree of indebtedness and higher degree of financial leverage. As the interest cover ratio is higher than one, Jot can meet up its interest expenses from the loans and overdrafts
Conclusion after Financial analysis: Assets turnover ratios show that the company sold many products (so the inventories were not left much in stock) but Jots credit sales policy were not good, thus, the account receivables were too high. Capital structure ratios show a serious situation of Jot as for debt. This situation can be improved by better controlling credit sale. Liquidity ratios are the best thing that Jot possessed. Their current assets were substantially higher than their current liabilities, which means they are able to cover present liabilities on time, but the point is that the resource does not come from cash or cash equivalents but mostly from trade receivables. Profitability ratios are reasonable. However, to gain more profit, Jot should reduce their administrative expense because it occupied a large part in total cost.
20
Weaknesses
Working capital completely dependent on over draft Dependent on Jots senior management team and a loss of any member would have serious consequences Reliant on outsourced manufacturers Seasonal business with peak sales in quarter 4 Dependent on just 7 customers for 68% of sales revenue Highly dependent on customers changing preference
management team Management control very strong as majority of shares are held by management Own-in-house team of designers designing toys that are unique
Opportunities
Establishment of links and promotion of the Jot brand in new graphical markets as well as further market penetration in Europe and the competitive USA market. Unexplored market segments Near-shoring business processes of sourcing work in a nearby country Introduction of products for other age groups which are yet to be addressed
Threats
Rising prices of oil and raw materials in China Potential loss of sales for new flying spaceship, unless it can be improved in time Safety issue with new flying spaceship toy Losing key customers due to late delivery Competitorsaction and price competition
21
Donation Production unit Labour hours (=0.6*25%=0 .45 hours per unit) Labour cost per hour Total labour cost Machine cost per unit Total machine cost Distribution cost per unit Total distribution cost Value for the 25000 year Discount rate 1 (=12% per year) 25000 PV NPV
324600 1.12
552700 1.254
790846 1.405
1039806 1.574
1300288 1.763
289821.4 29
440749.6 01
562879.7 15
660613.7 23
767542.8 25
2746607.2 93
22
Production unit Labour hours (0.6 hours per unit) Labour cost per hour Total labour cost Machine cost per unit Total machine cost Distribution cost per unit Total distribution cost Value for the year Discount rate (=12% per year) PV NPV
84000
140000
196000
252000
308000
3.18
3.371
3.573
3.787
180000
318000
471940
500200
833140
327000 1.12
575600 1.254
852320 1.405
1017664 1.574
1504536 1.763
23
REFERENCE
24