Curriculum Vitae

Danny Shannon 34 Charleton Hill, New Ross, Co. Wexford. Mobile: 0852313342 Email: dannyshannon2@gmail.com

Personal Profile
I am an honest, reliable and loyal person with a keen eye for detail. I enjoy being challenged and use a methodical and patient approach to solving problems. I am responsible,

hardworking and love working on my own or as part of a team. I am adaptable in my approach to work and always willing to learn new skills and apply them appropriately. I welcome advice and understand that other perspectives assist organisations in achieving their goals. My previous work experience has given me an excellent understanding of the

importance of good customer service to every organisation and combined with my personal experience with electronics and software gives me confidence that I would be an asset to any employer.

Career Objective
I plan to return to college in September 2013 to study Hardware and Entertainment systems. I want to create a career for myself in the ICT sector. To achieve this and to ensure that it is the correct option for me, I want to experience working for an IT services organisation that provides a range of different services to its customers.

Education And Further Training

February 2013-August 2013 Bytec IT resources (work experience): New Ross industrial estate and business park. Main duties: In house basic hardware technician. My main responsibility was to deal with hardware problems that had been passed through the chain of engineers. February 2013 August 2013 - Train to work Options 5 (FETAC): The S.H.Y Project centre, Johns Park, Waterford. Modules: Work experience, Customer care, First aid, Communications and manufacturing, Sports and recreation, Applied social studies, IT, Safety and Health at Work. March 2012 November 2012 - Engineering multi skills FETAC level 5: FAS training facility IDA, Cork road, Waterford. Modules: Steel milling, Steel turning, Beginner wielding, Machine tool operating and Bench fitting.

Employment History
January 2011 to October 2011 - Shorts night late bar Waterford: Bar tender, Employed My responsibilities included: Tending to the customers Cellar care and maintenance Stock rotation and Logging Cleaning

October 2008 to January 2011- Docks hotel aka Porto Vino New Ross: From. My responsibilities included: Tending to the customers Cellar care and maintenance Stock rotation and Logging Cleaning Serving Drinks Receptionist Waiter Staff organisation Fire safety and Exit plan Point of sale software maintenance Keeping track of change Night Porter

Hobbies and Interests

My hobbies include, gaming, electronics & gadgets. I am also dog person.

Special Achievements
Chairman of School council. My job as the student council chairman was to voice the opinions and ideas of the whole school to the staff and principal. Chairman of Local youth council. My job was to organise mixers sporting events and discos.

References
Leona ONeil: Mobile No. 0876339353 (Docks, General Manager) Jim Tumulty; Mobile No. 0868587505 (New Links Course Leader) Lisa Donnelly: Mobile No. 0872860466 (Floor manager Bytec)