Amadeus 12

BTS VPT 1re ANNEE
AMADEUS VISTA 2
DOSSIER EN CONSTRUCTION Version 2 du 19/03/2006
DOSSIER GENRERAL N2
BTS VPT 1re ANNEE
JANVIER A MAI 2006
LBPROD Une Marque de Laurent@braghieri.com

BTS VPT 1re ANNEE 2005-2006 BTS-VPT.COM Lyce Clovis Hugues AIX EN PROVENCE
CHAPITRE N5 AMADEUS CAR

SEANCES DU 03 - 04 JANVIER 2006
SEANCES DU 17 18 JANVIER 2006
CHAPITRE N6 AMADEUS AERIEN + HOTEL + CAR

SEANCES DU 02 03 FEVRIER 2006 EXAMEN
CHAPITRE N7 AMADEUS AIR SEAT SPLIT

SEANCES DU 14 - 15 MARS 2006 AMADEUS AIR, SEAT + SPLIT
CHAPITRE N8 AMADEUS GROUPE SM, ST, FFN, SRFOID

SEANCES DU 21 22 MARS 2006
SEANCES DU 28 29 MARS 2006 DUPLICATION NHP GROUPE ET NU
CHAPITRE N9 AMADEUS RAIL

SEANCES DU 04 05 AVRIL 2006
SEANCES DU 11 12 AVRIL 2006
CHAPITRE N10 AMADEUS FERRY (CORSICA FERRIES)

SEANCES A DETERMINER
CHAPITRE N11 AMADEUS ASSURANCE (ELVIA)

SEANCES A DETERMINER

TABLE DES MATIERES

1. SEANCES DE TRAVAIL 03 - 04 JANVIER 2006 .................................................................................5
2. SEANCES DE TRAVAIL 10 - 11 JANVIER 2006 .................................................................................5
3. SEANCES DE TRAVAIL 17 - 18 JANVIER 2006 AMADEUS CAR....................................................5
A. La vente sans PNR ouvert.....................................................................................................................5
1. Les formats de base pour les loueurs de voitures..............................................................................5
2. Demander la LISTE DES STATIONS loueurs format CL...............................................................6
3. Demander les DISPONIBILITES et les tarifs Format CA...............................................................7
4. Demande des CONDITIONS TARIFAIRES Format CT...............................................................15
5. Demande des CONDITIONS DE VENTE Format CPO................................................................17
6. La VENTE Format CS....................................................................................................................18
B. La vente rapide pour le cas dun PNR OUVERT avec vol (exercice dapplication 34 )...................22
C. Les Masques Viano...........................................................................................................................24
D. APPLICATIONS................................................................................................................................34
1. EXERCICE A (CAR + AVION).....................................................................................................35
2. EXERCICE B (CAR AVEC DOSSIER PREALABLE HOTEL)...................................................38
3. EXERCICE C (CAR + HOTEL )....................................................................................................41
4. EXERCICE D (AVION + HOTEL + CAR)....................................................................................43
5. EXERCICE E (AVION + HOTEL + CAR)....................................................................................47
4. SEANCES DE TRAVAIL 24 - 25 JANVIER 2006 AMADEUS AIR + HOTEL + CAR.....................52
B. TP EXERCICES VENTES.................................................................................................................52
5. SEANCES DE TRAVAIL 31 JANVIER 01 MARS 2006 AMADEUS AIR + HOTEL + CAR........52
C. TP EXERCICES VENTES.................................................................................................................52
6. SEANCES DE TRAVAIL 14 - 15 MARS 2006 AMADEUS AIR, SEAT + SPLIT..............................53
7. SEANCES DE TRAVAIL 21 - 22 MARS 2006 AMADEUS AIR, SEAT + SPLIT + GROUPE SM,
ST, FFN, SRFOID.......................................................................................................................................53
7.1. DOSSIER MADAGASCAR........................................................................................................54
7.2. DOSSIER AVEC PLAN CABINE ET ATTRIBUTION SIEGE PASSAGER...........................54
7.3. DOSSIER AVEC FREQUENT FLYER ET E-TICKETING......................................................59
7.4. LE SPLIT......................................................................................................................................60
7.5. LE SPLIT AVEC ECRAN VIANEO...........................................................................................63
7.6. DUPLICATION NHP PNR GROUPE ET NU AVEC ECRAN VIANEO...........................74
7.6.1 DOSSIER DUPLICATION DUN PNR...................................................................................74
7.6.2 DOSSIER PNR NON HOMOGENE NHP - ..........................................................................76
7.6.3 DOSSIER CREATION PNR GROUPE.....................................................................................78
7.7 DOSSIER QUELQUES NOUVEAUX FORMATS.....................................................................82
7.8 DOSSIER CHANGEMENT DES NOMS ET PRENOMS DANS UN PNR................................84
8. SEANCES DE TRAVAIL 28 - 29 MARS 2006 AMADEUS + TAXES...............................................87
D. TAXES AERIENNES.........................................................................................................................87
E. TP AMADEUS..................................................................................................................................106
9. SEANCES DE TRAVAIL 04 - 05 AVRIL 2006 AMADEUS ACCES DIRECT................................106
A. LE FORMAT HEDIR + CODE COMPAGNIE (ici DL).................................................................106
B. EXERCICES UTILISATION DES FORMATS...............................................................................108
C. EXERCICES VENTES.....................................................................................................................109
10. SEANCES DE TRAVAIL 11 - 12 AVRIL 2006 AMADEUS RAIL.................................................111
11. SEANCES DE TRAVAIL 02 - 03 MAI 2006.....................................................................................111
12. SEANCES DE TRAVAIL 09 - 10 MAI 2006 EXAMENS BTS BLANC U62 ORAL VENTE
ASSISTEE TOURISMATIQUE...............................................................................................................111
13. SEANCES DE TRAVAIL AMADEUS FERRY (dates dfinir)......................................................112
A. EXERCICES LECTURE DES ECRANS.........................................................................................112
14. SEANCES DE TRAVAIL ASSURANCE ELVIA (dates dfinir)..................................................112

A. EXERCICES LECTURE DES ECRANS.........................................................................................112
15. SEANCES DE TRAVAIL 2006 FORMATS TIFV TIFH (dates dfinir)........................................112
D. LE FORMAT HE TI.........................................................................................................................112
E. EXERCICES UTILISATION DES FORMATS...............................................................................118

1. SEANCES DE TRAVAIL 03 - 04 JANVIER 2006

TP : DOSSIER AVION + HOTEL , Une couple senior, souhaite un billet Marseille Nantes, et un htel
centre ville, tarifs les plus bas.
2. SEANCES DE TRAVAIL 10 - 11 JANVIER 2006

TP : DOSSIER AVION + HOTEL , Une couple sans rduction (pf), souhaite un billet Toulouse Lille, et
un htel centre ville, tarifs les plus avantageux.
3. SEANCES DE TRAVAIL 17 - 18 JANVIER 2006 AMADEUS CAR

A. La vente sans PNR ouvert
1. Les formats de base pour les loueurs de voitures
Le format pour demander de laide sur les formats. Exemples HECAR
>HECAR
HECARZI.
JE DEMANDE DE LAIDE POUR LA LOCATION DE VOITURE
>HECAR
FOR INFORMATION ABOUT
--------------------INTRODUCTION
CAR AVAILABILITY/RATES
- AVAILABILITY OPTIONS
CAR CODES
CAR LOCATION LIST
CAR LOCATION POLICY
CAR RATE FEATURES
CAR SELL/RESERVATION
- CAR SELL OPTIONS
CAR TERMS/RULES
CAR VOUCHERS
CHANGE/CANCEL BOOKINGS
CAR INDEX
EN 12MAY03 1313Z
ENTER
FOR INFORMATION ABOUT
ENTER
----------------------------GP INT
KEYWORDS OR QUICKPATHS GP QPS
GP
GP
GP
GP
GP
GP
GP
GP
GP
GP
GP
AVA
OPT
COD
LOC
CPO
RAT
SEL
SE2
TER
VOU
CHA
AIS PAGES FOR CARS

-INTRODUCTION
-CAR COMPANY XX
SCROLLING IN CARS
INDEX FOR >HE CAR XX
HELP PER CAR COMPANY
GG
HE
HE
HE
GG CAR
CAR XX
SCROLL
CAR 1A
CAR XX
Le formats pour avoir des informations sur la location de voiture GGCAR GGCARZIMRS.
>GGCARZI JE DEMANDE DES INFORMATION POUR LA LOCATION CHEZ ZI
GGCARZI
AVIS MAIN INDEX

EN 22OCT03 1321Z
WELCOME TO THE AVIS INFORMATION PAGES
FOR INFORMATION ON THE FOLLOWING TOPICS, PLEASE MAKE THE ENTRY SHOWN.
ENTRY:
* * * * * * * * *
I
* * * * * * * * *
GGCARZIASIA
GGCARZIAUSI
TOPIC:
* * * * *
N T E R N
* * * * *
ASIA MAIN
AUSTRALIA
QUICKPATH:
* * * * * * * * * * * * * * * * * *
A T I O N A L
* * * * * * * * * * * * * * * * * *
INDEX
GPASI
MAIN INDEX
GPAU1

GGCARZICANI
GGCARZILACI
GGCARZINWZI
GGCARZIUS
* * * * * * * * *
CANADA MAIN INDEX

GPC01
LATIN AMERICA INDEX; INDICE LAC
GPLAC
NEW ZEALAND MAIN INDEX
GPNZ1
UNITED STATES MAIN INDEX
GPUS
* * * * * * * * * * * * * * * * * * * * * * *
E U R O P E
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
GGCARZI
AVIS EUROPE INFORMATION
GPZI.15
GGCARZINEWS
NEWS
GPNEW
GGCARZICAAA
COMPLETE ACCESS
GPCAA
GGZIRESSM
HOT NEWS - RATE INCLUSIONS ON SELL
GPRES
GGCARZIFDFI
FLY DRIVE - FINLAND
GPFDF
GGCARZIFDGE
FLY DRIVE - GERMANY
GPFDG
GGCARZIFDSC
FLY DRIVE - SCANDINAVIA
GPFDS
GGCARZISAS
FLY DRIVE - SAS WITH AVIS ZI
GPSAS
Le format pour avoir des informations sur la location de voiture dAVIS Marseille est GGCARZIMRS.
Le format pour dcoder un loueur de voiture DNC ZI ou DNC AVIS
2. Demander la LISTE DES STATIONS loueurs
format CL
a) A- Gnralits et format
Le format de base est
CAR LIST + CODE VILLE
EXEMPLE : CLMRS
CAR LIST A MARSEILLE
b) B- Lecture des crans

>CLQXB
ETAPE 1
**AMADEUS CARS
COMPANY
AA ZE+HERTZ
AB ZE+HERTZ
AC ZE+HERTZ
AD ZD+BUDGET
AE ZI+AVIS
AF ZI+AVIS
AG AL+ALAMO
AH ZL+NATIONAL
AI ZL+NATIONAL
AJ EP+EUROPCAR
AK EP+EUROPCAR
SEE ALSO: MRS
A
A
B
C
D
E
JE DEMANDE LA LISTE DES LOUEURS A AIX
LOCATION LIST**
VICINITY CITY: QXB
CNTRY: FR
QXBC61 1 RTE DE GALICE AIX EN PROVENCE 13090
QXBX90 43 AV VICTOR HUGO,AIX EN PROVENCE13100
QXBX91 GARE TGV AIX EN PROVENCE 13592
QXBC01 GARE TGV,AIX EN PROVENCE
QXBC01 AIX EN PROVENCE GARE SNCF
QXBC02 AIX EN PROVENCE GARE TGV MEDITERRANEE
QXBX71 AIX EN PROVENCE, CHEMIN DEP9,13100
QXBX01 AIX EN PROVENCE,GARE TGV,PLT D'ARBOIS
QXBX02 42 AV VICTOR HUGO, AIX EN PROVENCE
QXBC02 55 BLVD REPUBLIQUE / AIX EN PROVENCE
QXBX01 RRS TGV RTE DEP 9 /AIX EN PROVENCE
D
Numro de la ligne
Nom de code de la compagnie du loueur
Nom du loueur
Code de la station
Adresse de la station

c) C- Les formats approfondis

CLZILON
CLZIMRS-C
CLMAD/CO-ZIEP
LISTE AVEC NOM DU LOUEUR ICI AVIS

LISTE LOUEURS AVIS CENTRE VILLE MARSEILLE
LISTE DES LOUEURS A MADRID CHEZ DEUX LOUEURS (ZI et EP)
EXEMPLE
CLZIQXB
**AMADEUS CARS
COMPANY
AA ZI+AVIS
AB ZI+AVIS
NO MORE ITEMS
LOCATION LIST**
VICINITY CITY: QXB
CNTRY: FR
3. Demander les DISPONIBILITES et les tarifs
Format CA
A- Gnralits et format
LE FORMAT DE BASE
Car Avaibilitie + Ville + Dates de location + heure de prise en charge et heure
restitution de la voiture
>CAMRS27JUN-29JUN/ARR-0900/RT-1800 JE DEMANDE UNE LOCATION DU 27 AU 29
JUIN A MARSEILLE AVEC UNE PRISE EN CHARGE A 09H DU VEHICULE ET UNE
RESTITUTION A 18H
CAMRS27JUN-29JUN/ARR-0900/RT-1800
**AMADEUS CARS RATE AVAILABILITY** CHECK POLICIES: USE CT OR CR
MRS MARSEILLE/FR
ARRIVAL:MO27JUN05/09:00
RETURN:WE29JUN05/18:00
A TYPE
DAILY-EUR ESTIMATED-EUR KM/M CHRG
1T ZT+THRIFTY
EBMN
+23.41
100.99
UNL
.00
2T ZI+AVIS
EBMN
+32.66 *
104.89 *
UNL
.00
3T ZD+BUDGET
ECMN
+39.00 *
142.00 *
UNL
.00
4T AL+ALAMO
R MBMR
+49.00 *
147.00 *
UNL
.00
5T SX+SIXT
ECMN
+41.20
176.18
250K 0.12
6T EP+EUROPCAR
EBMN
+153.67
183.79
750K 0.29
7T ZE+HERTZ
ECMN
+44.94
245.29
250K 0.29
** EXTRA CHARGES MAY APPLY ON RATES BELOW **
8T ZU AUTO EUROPE
ECMN
42.41 *
UNL
.00
@-RATE CONVERTED *-EXTRA HOUR/DAY MAY APPLY +-C/A PLUS RATE
S-SURCHARGES
T-TAXES
C-COVERAGE V-VEHICLE INFORMATION
STC
!!!
!TC
!TC
STC
!!!
S!C
!!!
V
V
V
V
V
V
V
V
!!! V
>CAMRS27FEB/ARR-0900/RT-1800 JE DEMANDE UNE LOCATION A MARSEILLE POUR

LA JOURNEE DU 27 FEB AVEC PRISE EN CHARGE DU VEHICULE A 09H ET
RESTITUTION A 18H
MRS MARSEILLE/FR
ARRIVAL:SU27FEB05/09:00
RETURN:MO28FEB05/18:00
A TYPE WEEKEND-EUR ESTIMATED-EUR KM/M CHRG
STC V
1T EP+EUROPCAR
EBMN
+62.71
75.00
500K 0.29
2T ZE+HERTZ
ECMN
+32.60
77.98
UNL
.00
3T ZD+BUDGET
ECMN
+68.99 *
137.99 *
UNL
.00
4T SX+SIXT
ECMN
+103.00
149.26
1000K 0.12
5T AL+ALAMO
R MBMR
+59.00 *
171.51 *
UNL
.00
6T ZI+AVIS
EBMN
+60.00 *
175.91 *
UNL
.00
S-SURCHARGES
T-TAXES
D'AUTRES TAUX APPLICABLES PEUVENT EXISTER - VERIF. PLANS JOURNA.
S!C
S!C
TC
!!!
!!!
!!C
V
V
V
V
V
V
- AUTRE SOLUTION, JE DEMANDE UNE LISTE DES LOUEURS EN CENTRE VILLE

CLMRS-C
PUIS JE DEMANDE DES DISPOS A PARTIR DU CODE DU LOUEUR DANS LA LISTE
>CLZIQXB
ETAPE 3
JE DEMANDE LES VOITURES AVIS CAR LE CLIENT
SOUHAITE CETTE COMPAGNIE
**AMADEUS CARS
COMPANY
AA ZI/AVIS
AB ZI/AVIS
LOCATION LIST**
VICINITY CITY: QXB
CNTRY: FR
>CAAB17JUN-18JUN/ARR-0900-/RT-1600
ETAPE 4
DISPONIBILITES POUR CE LOUEUR EN VILLE
JE DEMANDE LES
**AMADEUS CARS RATE AVAILABILITY**

ZI/AVIS
QXBC02
OPENING HOURS: 08:30 -21:30
AIX EN PROVENCE GARE TGV MEDIT
CURRENCY:EUR
RETURN:TU18JUN02/16:00
EXTRA CHARGES MAY APPLY
CHECK POLICIES: USE CT
TYPE A
DAILY-EUR STC V
KM/M
CHRG
ADV
RCODE
1 EBMN
47.00 * !!! V
0000K
.70
SDI
2 EBMN
50.69 * !!! V
UNL
.00
6H
4HI
3 EDMR
52.00 * !!! V
0000K
.76
SDI
4 EDMR
56.40 * !!! V
UNL
.00
6H
4HI
5 CDMR
57.00 * !!! V
0000K
.80
SDI
6 EBMN
57.62 * !!! V
UNL
.00
6H
41I
7 EDMR
60.36 * !!! V
UNL
.00
6H
41I
8 CDMR
62.49 * !!! V
UNL
.00
6H
4HI
9 CDMR
67.45 * !!! V
UNL
.00
6H
41I
10 EDAR
69.00 * !!! V
0000K
1.04
SDI
11 IDMR
72.00 * !!! V
0000K
1.04
SDI
@-RATE CONVERTED *-EXTRA HOUR/DAY MAY APPLY ADV-ADVANCE BOOKING
S-SURCHARGES
T-TAXES
- ENFIN, JE PEUX DEMANDER UNE LOCATION A PARTIR DUN DOSSIER AERIEN OU

HOTELIER
CA + SN du segment de vol concern par la location
AMADEUS CALCULE AUTOMATIQUEMENT LES JOURS DE LOCATION DE DATE A
DATE
IL Y A DAUTRES FORMATS PLUS PRECIS QUI SONT DEVELOPPES PLUS EN AVANT.
OPTIONS
/ARR-0900-
HEURE DE PRISE EN CHARGE ET RESTITUTION

1800
/VT/RT/FC/LO/G/DO/SQ/SI-
DEMANDE TYPE DE VEHICULE

HEURE DE RESTITUTION
AVEC CONVERTION MONETAIRE
AVEC VILLE LOC SIT DIFFERENT AEROPORT
AVEC OPTION GARANTIE
LIEU DE RESTITUTION
EQUIPEMENT SPECIAL
INFORMATIONS SUPPLEMENTAIRES

B- CODES DES VOITURES

Pour dcoder une voiture, il vous faut connatre les codes suivants :
CODES
CATEGORIES
CODES
TYPE
C
E
F
I
L
M
P
S
X
COMPACT
ECONOMY
FULL SIZE
INTERMEDIATE
LUXERY
MINI
PREMIUM
STANDARD
SPECIAL
B
C
D
F
L
S
T
V
W
X
R
2 PORTES
BERLINE
4 PORTES
4*4
LIMOUSINE
SPORT
DECAPOTABLE
VAN
ESPACE
SPECIAL
BREAK
BOITE
VITESSE
AIR
CONDITIONNE
A
M
AUTOMATIQUE
MANUELLE
R
N
OUI
NON
TYPE
DE TARIFS
DUREE
DE LOCATION
B
C
K
P
S
BUSSNESS BUS
CORPORATE COR
PACKAGE PKG
PROMOTIONAL PRO
STANDARD STD
D
E
H
M
W
JOURNALIERE
WEEK END
HORAIRE
MENSUELLE
HEBDOMADAIRE
CODES
DE PROXIMITE
CODES DE
PROXIMITE
T
O
C
R
X
TERMINAL AEROPORT
HORS AEROPORT
CENTRE VILLE
STATION TOURISTIQU
GARE
N
S
E
W
H
NORD VILLE
SUD VILLE
EST VILLE
OUEST VILLE
HOTEL
C- Lectures des crans

EXEMPLE 1
Formats prcdents
CLQXB puis
CAAF15JAN-15JAN/ARR-0900/RT1800
EUROPCAR RENTAL EN CENTRE VILLE
ETAPE 2
JE DEMANDE UNE VOITURE
>CAAF15JAN-15JAN/ARR-0900/RT-1800
ZL/NATIONAL
QXBX02
OPENING HOURS: 08:00
42 AV VICTOR HUGO, AIX EN PROV
CURRENCY:EUR
14:00
ARRIVAL:TH15JAN04/09:00
RETURN:TH15JAN04/18:00
CHECK POLICIES:
TYPE A
DAILY-EUR STC V
KM/M
CHRG
ADV
1 EBMN
85.00
!!! V
250K
.25
2 EDMN
95.00
!!!
250K
.25
-12:00
-18:30
USE CT
RCODE
FC01FR
FC01FR

10
3 ECMN
95.00
!!!
250K
.25
FC01FR
4 CDMR
101.00
!!! V
250K
.25
FC01FR
5 CCMR
101.00
!!! V
250K
.25
FC01FR
6 EDAR R
109.00
!!! V
250K
.29
FC01FR
7 EBMN
109.00
!!! V
UNL
.00
FA01FR
8 SWMR R
119.00
!!! V
250K
.29
FC01FR
9 IDMR
119.00
!!! V
250K
.29
FC01FR
10 ICMR
119.00
!!! V
250K
.29
FC01FR
11 IVMR R
119.00
!!! V
250K
.29
FC01FR
S-SURCHARGES
T-TAXES
MORE
A
Numro de ligne avec type de vhicule
B
Code du vhicules
C
A = availibilitie R = Request
D
Prix de la location la journe
E
STC V !! S = surcharges T = taxes C = couverture assurance V= type de vhicule !! signifie que linformation est
a consulter dans car terms
F
nombre de kilomtres inclus dans le prix (UNL unlimited kilomtres)
G
donne le supplment prix par kilomtre ici 0.25 euros
Enfin vous pouvez avoir dautres infos telles que :
000K = pas de kilomtre inclus dans la location
100K = le forfait est de 100 kilomtres
Extra hour / day may apply = tarif heure ou journe supplmentaire sont acceptes.
ADV une avance est demande
1 EBMN
85.00
!!! V
250K
.25
FC01FR
Voiture EBMN : ECONOMIC + BERLINE + BOITE MANUELLE + PAS DE CLIM

EXEMPLE 2
AUTRE FORMAT POUR UNE AUTRE DEMANDE SUR DEUX JOURS
>CAAF15JAN-17JAN/ARR-0900/RT-1800
ZL/NATIONAL
QXBX02
42 AV VICTOR HUGO, AIX EN PROV
CURRENCY:EUR
14:00 -18:30
RETURN:SA17JAN04/18:00
TYPE A
DAILY-EUR STC V
KM/M
CHRG
ADV
RCODE
1 EBMN
60.66
!!! V
250K
.25
FC03FR
2 EDMN
69.66
!!!
250K
.25
FC03FR
3 ECMN
69.66
!!!
250K
.25
FC03FR
4 CDMR
74.33
!!! V
250K
.25
FC03FR
5 CCMR
74.33
!!! V
250K
.25
FC03FR
6 IVMR R
83.00
!!! V
250K
.29
FC03FR
7 IDMR
87.66
!!! V
250K
.29
FC03FR
8 ICMR
87.66
!!! V
250K
.29
FC03FR
9 CVMR R
88.00
!!! V
250K
.25
FC03FR
10 EDAR R
91.00
!!! V
250K
.29
FC03FR
11 SWMR R
91.66
!!! V
250K
.29
FC03FR
S-SURCHARGES
T-TAXES
5 CCMR
74.33
!!! V
250K
.25
Voiture CCMR : COMPACT + BERLINE + BOITE MANUELLE + CLIM
FC03FR

11
D- Les formats approfondis

CAMRS20JAN-22JAN/ARR1000/RT-1500
CANYC20JAN/ARR-1000/RT1500/FC-EUR
CAMRS20JAN-22JAN/ARR1000/RT-1500/VT-ECMN
CAZIORY22FEB-24FEB/ARR1000/RT-1500
CAZICDG22FEB-3/ARR-10001800
Dispo Marseille avec prise en charge le 22 jan 10H

et restitution du vhicule le 22 jan 15h
Dispo New York avec prise en charge le 22 jan 10H
et restitution du vhicule le 22 jan 15h, le tout en
euros
Dispo Marseille avec prise en charge le 22 jan 10H
et restitution du vhicule le 22 jan 15h, avec
demande de vhicule de base
Dispo chez AVIS ORY avec prise en charge le 22 FEB
10H et restitution du vhicule le 24FEB 15h
Dispo chez AVIS CDG avec prise en charge le 22 FEB
10H et restitution du vhicule 3 jours plus tard 18H
E- Modifier une recherche aprs un affichage

Lorsque vous obtenez aprs un format, un affichage, vous pouvez sans tout retaper et en fonction des
prcisions de votre client, spcifier vos recherches,
CA/VT-IDMR Modification pour le type de vhicule IDMR
CA/CO-ZI
Changement pour un autre loueur
CA/DT-12FEB
Pour une autre date de prise en charge
CA/DD-13MRS
Pour une autre date de restitution
EXEMPLE 1
>camrs20jan/arr-1000/rt-1800 je demande une voiture Marseille
MRS MARSEILLE/FR
RETURN:FR21JAN05/18:00
A TYPE
STC V
1T ZT+THRIFTY
EBMN
+23.41
72.99
UNL
.00
!!! V
2T ZD+BUDGET
ECMN
+68.99 *
137.99 *
UNL
.00
TC V
3T SX+SIXT
ECMN
+51.51
149.28
250K 0.12
!!! V
4T AL+ALAMO
R MBMR
+59.00 *
171.51 *
UNL
.00
!!! V
5T ZI+AVIS
EBMN
+60.00 *
175.91 *
UNL
.00
!!C V
6T EP+EUROPCAR
EBMN
+146.20
196.00
500K 0.29
S!! V
7T ZE+HERTZ
ECMN
+54.55
196.28
250K 0.29
!!! V
S-SURCHARGES
T-TAXES
Je spcifie le type de voiture car mon client ma dit la

moins chre
>ca/vt-ecmn
**AMADEUS CARS RATE AVAILABILITY** CHECK POLICIES:

MRS MARSEILLE/FR
A TYPE
DAILY-EUR ESTIMATED-EUR
1T ZT+THRIFTY
ECMN
+29.27
87.00
2T ZD+BUDGET
ECMN
+68.99 *
137.99 *
3T SX+SIXT
ECMN
+51.51
149.28
USE CT OR CR
KM/M
UNL
UNL
250K
CHRG
.00
.00
0.12
STC
!!!
TC
!!!
V
V
V
V

12
4T ZI+AVIS
EBMN
+60.00 *
175.91 *
UNL
.00
5T ZE+HERTZ
ECMN
+54.55
196.28
250K 0.29
6T EP+EUROPCAR
EDMR
+164.77
222.99
500K 0.29
S-SURCHARGES
T-TAXES
>ca2 Je demande les prix pour un mono loueur en ligne
*** BUDGET
COMPLETE ACCESS PLUS RATE AVAILABILITY ***
ZD+MARIGNANE
/FR
MRST01
OPENING HOURS:07:00 -23:30
MARSEILLE
BUDGET - FOR GREAT VALUE AT OVER 3000 LOCATIONS WORLD-WIDE.
GREAT LOCAL SERVICE, WIDE RANGE OF VEHICLES FOR YOUR CUSTOMERS
CHECK POLICIES: USE CR
TYPE A
DAILY-EUR ESTIMATED-EUR KM/M
CHRG
RCODE
1 ECMN
68.99 *
137.99 * UNL
.00
H9I
GO BUDGET DAILY
2 CCMR
83.00 *
166.00 * UNL
.00
H9I
GO BUDGET DAILY
3 ICMR
90.00 *
180.00 * UNL
.00
H9I
GO BUDGET DAILY
4 FVMR R
155.00 *
310.00 * UNL
.00
H9I
GO BUDGET DAILY
@-RATE CONVERTED *-EXTRA HOUR/DAY MAY APPLY
S-SURCHARGES
T-TAXES
P-ADVANCE PAYMENT G-GUARANTEE D-DEPOSIT
Y-POLICY INFORMATION
!!C V
!!! V
S!! V
2 ZD BUDGET
STC VPGDY
TC V G
TC V G
TC V G
TC V G
Si je clique 2 fois sur un prix, je vends la voiture.

EXEMPLE 2
>CAZICDG22FEB-3/ARR-1000-1800
Je demande pour le loueur ZI ORY une
location
*** AVIS
ZI+ROISSY EN FRANC/FR
CDGT01
PARIS APT CHARLES DE GAULLE
ARRIVAL:TU22FEB05/10:00
RETURN:FR25FEB05/18:00
AVIS THANKS YOU FOR YOUR BUSINESS
AND FOR USING AMADEUS COMPLETE ACCESS PLUS
TYPE A
CHRG
RCODE
1 EBMN
32.50 *
139.19 * UNL
.00
7AI
HOLIDAY SPECIAL
2 EDMR
35.50 *
151.19 * UNL
.00
7AI
HOLIDAY SPECIAL
3 CDMR
42.25 *
178.19 * UNL
.00
7AI
HOLIDAY SPECIAL
4 IDMR
59.00 *
245.19 * UNL
.00
7AI
HOLIDAY SPECIAL
S-SURCHARGES
T-TAXES
STC VPGDY
!TC V G
!TC V G
!TC V G
!TC V G
EXEMPLE 3
Je demande une location avec prise
en charge du vhicule Marseille et sa restitution LYON
>camrs12feb-13feb/arr-1000/rt-1500/do-lys
**AMADEUS CARS RATE AVAILABILITY** CHECK POLICIES:

MRS MARSEILLE/FR
ARRIVAL:SA12FEB05/10:00
RETURN:SU13FEB05/15:00
A TYPE WEEKEND-EUR ESTIMATED-EUR
1T SX+SIXT
ECMN
+64.01
102.63
2T ZE+HERTZ
ECMN
+32.60
142.98
USE CT OR CR
KM/M
500K
UNL
CHRG
0.12
.00
STC V
!!! V
S!C V

13
3T EP+EUROPCAR
EBMN
+62.71
150.00
500K 0.29
S!C V
4T ZI+AVIS
EDMR
+65.00 *
187.87 *
UNL
.00
!!C V
S-SURCHARGES
T-TAXES
EXEMPLE 4
Je demande une voiture
JFK New York, et je la rendrai BOSTON, les pris seront en EUROS
CAJFK10FEB-25FEB/ARR-0900/RT-1800/FC-EUR/VT-L/DO-BOS

JFK NEW YORK/NY/US:JOHN F KENNEDY
ARRIVAL:TH10FEB05/09:00
RETURN:FR25FEB05/18:00
A TYPE WEEKLY-EUR ESTIMATED-EUR KM/M CHRG
STC V
1T ZE+HERTZ
LCAR
+356.31@*
932.93@*
UNL
.00
STC V
2T ZI+AVIS
MVAR
+348.88@*
968.27@*
UNL
.00
!!C V
S-SURCHARGES
T-TAXES
EXEMPLE 5
>CAJFK20JAN-22JAN/ARR-1000/RT-1800/VT-XV/FC-EUR
Je veux une voiture SPECIALE
VAN ET LES PRIX AFFICHES EN EUROS

A TYPE
STC V
1T ZE+HERTZ
LWAR
+86.10@*
293.49@*
100M 0.22
!! V
S-SURCHARGES
T-TAXES
>CA/VT-L Je demande dautres voitures luxes
A TYPE
1T ZD+BUDGET
SFAR
+55.67@*
189.75@*
150M 0.19
2O ZR+DOLLAR
LDAR
+60.13@*
204.96@*
UNL
.00
3T ZI+AVIS
LCAR
+66.81@*
227.73@*
UNL
.00
4O ET+ENTERPRISE
LCAR
+74.94@*
255.43@*
150M 0.26
5T ZE+HERTZ
LCAR
+89.08@*
267.23@*
UNL
.00
S-SURCHARGES
T-TAXES
STC
!!!
!
!!!
!
STC
V
V
V
V
V
V
>CA/CO-ZI/DD-25JAN
Je change la date de restitution (+3 jours)
*** AVIS
ZI+JAMAICA
/US/NY JFKT01
OPENING HOURS:OPEN 24 HOURS
J.F.K. INT L APO
RETURN:TU25JAN05/18:00
TYPE A WEEKLY-EUR ESTIMATED-EUR KM/M
CHRG
RCODE STC VPGDY
1 LCAR
388.00 *
388.00 * UNL
.00
K7 STC V G
USA HOLIDAY SPC
2 MVAR
348.88@*
396.42@* UNL
.00
79 !!C V G
INCL SUPERVALUE
S-SURCHARGES
T-TAXES
NO MORE ITEMS
14
En cliquant 2 fois sur le prix en bleu, je vends la voiture, le

PNR est donc ouvert automatiquement
>CS1
RP/MRSA12901/
1 CCR ZI SS1 JFK 20JAN 25JAN LCAR/BS-00082423/ARR-1000
/RC-SW-K7/RQ-EUR 388.00- UNL WY 27.00- UNLM XD/RT-1800/CF**SEE RTSVCC**
Je rentre les donnes du client

et le dossier est ficel en 3 temps et 1 mouvement
>NM1TIRAMISU/LOLO MR; AP111; TKOK; RFLOLO; ER
RP/MRSA12901/MRSA12901
AA/SU 10JAN05/1410Z
ZWEDGN
1.TIRAMISU/LOLO MR
2 CCR ZI HK1 JFK 20JAN 25JAN LCAR/BS-00082423/ARR-1000
/RC-SW-K7/RQ-EUR 388.00- UNL WY 27.00- UNLM XD/RT-1800/CF**SEE RTSVCC**
3 AP 111
4 TK OK10JAN/MRSA12901
4. Demande des CONDITIONS TARIFAIRES
Format CT
A. Gnralits et format
CT + N de ligne du vhicule choisi
B. Lecture des crans

Ces conditions sont LIRE ABSOLUMENT car elles sont trs contraignantes. Age du conducteur,
assurance, dpt, type et caractristiques du vhicule.
A remplir soi mme :
QUEL EST LAGE QUIL FAUT AVOIR POUR POUVOIR CONDUIRE UNE VOITURE ?
QUELLES SONT LES CONDITIONS (PERMIS, ASSURANCE, AGE) ?
>CT1
VOITURE
ETAPE 3 JE DEMANDE DES INFORMATIONS SUR LE PREMIER TYPE DE
Formats prcdents
CLQXB puis CAAF15JAN-15JAN/ARR-0900/RT1800 et enfin
CT1
**AMADEUS CARS CAR TERMS**
ZL/QXBC02
TH15JAN04/09:00 -SA17JAN04/18:00
1) EUR
60.66
RATE IS AVAILABLE
RATE INFORMATION --------------------------------------- R - RAT
RATE
60.66/ 0.25
250K CURR EUR
TAX INFORMATION ---------------------------------------- T - TAX
19.60 PERCENT VAT
SURCHARGES --------------------------------------------- S - SUR
- ADDITIONAL DRIVER SURCHARGE
16.72 EUR PER RENTAL
CHARGES EXCLUDE VAT
- AIRPORT SURCHARGE
THE AIRPORT SURCHARGE IS APPLICABLE
AT ALL AIRPORT LOCATIONS WITHIN FRANCE
- VEHICLE LICENSE FEE
15
1.95 EUR PER DAY

- MAX:
7.36 EUR VEHICLE LICENCE FEE IS APPLICABLE AT ALL LOCATIONS
COVERAGE ----------------------------------------------- C - COV
- CDW
- COLLISION DAMAGE WAIVER
INCLUDED
EXCESS:
475.00 EUR LIABILITY:
COLLISION DAMAGE WAIVER *CDW* REMOVES THE DRIVER S
RESPONSIBILITY TO ALL OR PART OF THE NATIONAL VEHICLE
EXCLUDING DAMAGE BECAUSE OF THEFT OR ATTEMPTED THEFT
CDW IS MANDATORY FOR ALL CORSICA RENTALS
- PAI
- PERSONAL ACCIDENT INSURANCE
INCLUDED
PERSONAL ACCIDENT INSURANCE PROVIDES COVER AGAINST THE
CONSEQUENCES OF AN ACCIDENT CAUSING INJURY DEATH, LOSS
OF LIMBS OR MEDICAL EXPENSES
- SCDW - SUPER COLLISION DAMAGE WAIVER
SUPER COLLISION DAMAGE WAIVER *SCDW* IF PURCHASED
REDUCES THE DEDUCTIBLE ON ORDINARY COLLISION DAMAGE
WAIVER *CDW* TO ZERO SUPER COLLISION DAMAGE WAIVER
CANNOT BE PURCHASED UNLESS ORDINARY COLLISON DAMAGE
WAIVER *CDW* HAS BEEN PURCHASED FIRST
- TP
- THEFT PROTECTION
INCLUDED
EXCESS:
THEFT PROTECTION *TP* REMOVES THE DRIVER S
RESPONSIBILITY FOR DAMAGE TO ALL OR PART OF THE
NATIONAL VEHICLE IN THE CASE OF THEFT OR ATTEMPTED
THEFT
- TPI
- THIRD PARTY INSURANCE
THIRD PARTY INSURANCE COVERS THE DRIVER FOR THIRD PARTY
CLAIMS AGAINST HIM/HER FOR DAMAGE CAUSED BY THE HIRE
CAR THIRD PARTY INSURANCE IS INCLUDED IN THE RATE
- YNG25 - YOUNG DRIVERS INSURANCE < 25
INCLUDED
THE MAXIMUM CHARGE IS 10 DAYS
MINIMUM AGE 21 FOR CAR TYPES EBMN EDMN CDMR IDMR FDMR
IVMR ECMN CCMR ICMR CVMR MTMN
MINIMUM AGE 23 FOR CAR TYPES SWMR SVMN SDAR EDAR FVMR
PDMR FWMR
MINIMUM AGE 25 FOR CAR TYPES LDMR CTMN
MINIMUM AGE 30 FOR CAR TYPES LDAR
VEHICLE TYPE INFORMATION ------------------------------- V - VEH
TYPE GRP / MAKE MODEL DESCRIPTION
DRS SEAT BAG BOOT
EBMN A CITROEN C2
1 1 OR SIMILAR
3
4
LOCATION INFORMATION ----------------------------------- L - LOC
PUP HOURS: QXBC02
08:00 -12:00 /14:00 -18:30
ADDRESS
: 42 AV VICTOR HUGO, AIX EN PROVENCE
DROP HOURS: QXBC02
08:00 -12:00 /14:00 -18:30
RATE CODE INFORMATION ---------------------------------- E - RCD
FC03FR-FORMULE 250 3 DAYS ONLY -FRANCEREMARKS ------------------------------------------------ K - RMK
RATE INCLUDES-----250KM/DAY,COLLISION DAMAGE WAIVER,
THEFT PROTECTION,PERSONAL ACCIDENT
INSURANCE & VAT EXTRA KMS EXCLUDE VAT
ADD MAND CHARGES--AIRPORT SURCHARGE IF APPLICABLE AND
VEHICLE LICENSE FEE
DROP OFF/ONE WAY--NOT ALLOWED
OTHER INFORMATION-COMMISSIONABLE
TARIF INCLUT------250KM PAR JOUR, CDW, TP, PAI ET TVA
KMS SUPPL EXCLUENT LA TVA
FRAIS SUPP OBL
-SUPPLEMENT AEROPORT ET RFI
ABANDON-----------INTERDIT
AUTRE INFORMATION-COMMISSIONABLE
GUARANTEE ---------------------------------------------- G - GUA
365 DAYS - GUARANTEED UNTIL 12JAN05 IF BOOKED TODAY
PICKUP INFORMATION ------------------------------------- U - PUP
P/U DAY
MON
TUE
WED
THU
FRI
SAT
SUN
MIN DAYS
003
003
003
003
003
003
003
MAX DAYS
003
003
003
003
003
003
003
ONE WAY INFORMATION ------------------------------------ O - ONW
RESTRICTED ONE WAY ALLOWED
NO MORE ITEMS
16
5. Demande des CONDITIONS DE VENTE
Format CPO
A. Gnralits et format
Pour obtenir des informations sur les conditions de vente mais aussi les diffrents types de produits quil
propose, vous pouvez utiliser ce format.
CPO + CODE LOUEUR + VILLE
EXEMPLE :
CPO ZI NCE
B. Lectures des crans

>cpoepory
Je veux les conditions de vente pour
** AMADEUS CAR POLICY **
EP+EUROPCAR
ORY
- PARIS ORLY
19.60 % - VAT
SURCHARGES --------------------------------------------- S - SUR
- ADDITIONAL DRIVER SURCHARGE
- AGE SURCHARGE
25.20 EUR PER DAY
FOR DRIVERS UNDER 25 YRS WITH A MAXIMUM OF EUR 252 00
PER RENTAL
- AIRPORT SURCHARGE
THIS CHARGE WILL APPLY ON ALL RENTALS STARTING AT
AIRPORT LOCATIONS
- RENTAL SURCHARGE
THIS CHARGE WILL APPLY ON ALL RENTALS STARTING AT
ALTITUDE LOCATIONS(WINTER RESORT LOCATION)
EP+EUROPCAR
ORY
- PARIS ORLY
SURCHARGES --------------------------------------------- VEHICLE LICENSE FEE
2.20 EUR PER DAY
- MAX:
8.80 EUR COVERAGE ----------------------------------------------- CDW - COLLISION DAMAGE WAIVER
VEHICLE TYPES
CUR
/DAY
* XDAR
EUR
35.00
* LDAR
EUR
29.00
* IVMR
EUR
8.00
* IVAR IWMR SDMR SWMR EUR
9.00
* FVMR PDAR SVMN
EUR
13.00
* FDMR PDMR SDAR
EUR
11.00
* EDMN EDMR EVMR
EUR
7.00
* EBMN
EUR
5.50
* CDMN CDMR CWMR
EUR
7.00
EP Orly
S - SUR
C - COV
EXCESS
2550.00
1925.00
693.98
836.12
919.73
836.12
418.06
418.06
693.98
* PLEASE REOPTION WITH COVERAGE TYPE OR VEHICLE TYPE

DRS SEAT BAG BOOT
EBMN A RENAULT TWINGO
3
4
*
EDMN B RENAULT CLIO
5
5
*
EDMR B PEUGEOT 206
5
5
*
CDMN C VW GOLF
5
5
*
CDMR C RENAULT MEGANE
5
5
*
FDMR E RENAULT SAFRANE
5
5
*
PDMR E MERCEDES CLASS C
5
5
*
PDAR I MERCEDES C 180
4
5
*
LDAR J MERCEDES CLASS E 240
4
5
*
17
CWMR M RENAULT MEGANE STW

EVMR M RENAULT KANGOO
IVMR N RENAULT SCENIC
IWMR N FIAT MULTIPLA 1 9 JTD
FVMR Q RENAULT ESPACE
IVAR T RENAULT SCENIC
* PLEASE REOPTION WITH VEHICLE TYPE
NO MORE ITEMS
5
4
5
5
5
5
5
5
5
6
7
5
*
*
*
*
*
*
C. Les formats approfondis

CPOZEMRS/VEH
CPOEPORY/VTECMN
Conditions de vente pour ZE Marseille avec affichage tous les

types de vhicule
Conditions de vente pour ZE Marseille avec affichage dun type de
vhicule ECMN
Je veux les conditions de vente (type de VEHICULES) pour ZI

Marseille
CPOZIMRS/veh
** AMADEUS CAR POLICY **

ZI+AVIS RENT A CAR
MRS
- MARSEILLE
DRS SEAT BAG BOOT
EBMN A PEUGEOT 206 OR SIM
3
5
*
EDMR B CITROEN C3 OR SIM
5
5
*
CDMR C FORD FOCUS OR SIM
5
5
*
IDMR D OPEL VECTRA OR SIM
5
5
*
FDMR E PEUGEOT 607 2 2 OR SIM
4
5
*
PCAR F MERCEDES CLASS C
5
5
*
IVMR H CITROEN PICASSO HDI DIESEL OR
5
5
*
SIM
SWMR K OPEL VECTRA BREAK 1 8 OR SIM
5
5
*
IVAR L MERCEDES CLASSE A OR SIMILAR
5
5
*
LDAR M MERCEDES CLASS E
4
5
*
SVMR N RENAULT TRAFFIC COMBI OR SIM
5
9
*
FVMR O RENAULT ESPACE 2 2L RTE DSL
5
7
*
* PLEASE REOPTION WITH VEHICLE TYPE
6. La VENTE
Format CS
A- Gnralits et format EN VENTE DIRECTE

Il existe diffrentes faons de vendre une location de voiture, mais commenons par la plus basique.
APRES UN FORMAT CA
CS + N
vente + numro de ligne de la voiture souhaite aprs une CA
B- Lecture des crans

>CAAA10JAN-12JAN/ARR-0900/RT-1800/VT-ECMN
*** AVIS
ZI+AIX EN PROVENCE/FR
QXBC01
GARE SNCF
ARRIVAL:MO10JAN05/09:00
RETURN:WE12JAN05/18:00
18
TYPE
1 EBMN
A
R

CHRG
RCODE
60.00 *
222.17 * UNL
.00
5HI
EASY EUROPE
2 EDMR R
64.66 *
238.91 * UNL
.00
5HI
EASY EUROPE
3 CDMR R
74.00 *
272.40 * UNL
.00
STI
1U BEST RATE
4 IDMR R
86.00 *
315.46 * UNL
.00
STI
1U BEST RATE
S-SURCHARGES
T-TAXES
STC VPGDY
!!C V G
!!C V G
!!C V G
!!C V G
>CS1 Je fais la vente

RP/MRSA12901/
1 CCR ZI NN1 QXB 10JAN 12JAN EBMN/BS-00082423/ARR-0900
/LC-QXBC01/PUP-QXBC01*AIX EN/RC-SD-5HI/RQ-EUR 60.00- UNL
DY 60.00- UNLM XD/RT-1800/CFCAR ON REQUEST
**SEE RTSVCC**
>NM1TUTU/LOLO MR;ap1122;tkok; rflolo;er
Je rentre les donnes client et le
dossier est clotur..
AA/SU 10JAN05/1418Z
ZWEVFI
1.TUTU/LOLO MR
2 CCR ZI HN1 QXB 10JAN 12JAN EBMN/BS-00082423/ARR-0900
/LC-QXBC01/PUP-QXBC01*AIX EN/RC-SD-5HI/RQ-EUR 60.00- UNL
DY 60.00- UNLM XD/RT-1800/CF**SEE RTSVCC**
3 AP 1122
C- EN VENTE AVEC PNR OUVERT REFERENCE A UN SEGMENT VOL

(avec un vol arien par exemple)
Vous pouvez vendre avec un dossier ouvert, soit parce que vous venez de vendre des vols davion soit des
htels. Amadeus calcule tout seul comme un grand les jours de location si vous ne lui dites pas le
contraire. DONC ATTENTION
CS + N SEGMENT AERIEN + /P1 vente + Nde ligne de la voiture souhaite aprs une CA
+ Association dun passager
>an10febmrspar*12feb Je fais mon AN
** AMADEUS AVAILABILITY - AN ** PAR PARIS.FR
31 TH 10FEB 0000
** MARIGNAN CHAMPS ELYSEES FAIT PARTIE DE SUMMIT HOTELS * DANS
** L'AV. DES CHAMPS ELYSEES *205 EUR SGL/DBL* 10% COM >HAXLPAR
1
AF6001 Y9 S9 B9 K9 H9 T9 V9 /MRS 4 ORY W 0600
0720 E0/319
1:20
L9 R9 M9 X9 Q9 U9 W9 E9 A9 N9 GR
** AMADEUS AVAILABILITY - AN ** MRS MARSEILLE.FR
12
AF6004 Y9 S9 B9 K9 H9 T9 V9 /ORY W MRS 4 0705
L9 R9 M9 X9 Q9 U9 W9 E9 A9 N9 GR
0820
33 SA 12FEB 0000
E0/320
1:15
>ss1y1*12 Je vends ma place et ouvre le dossier PNR

RP/MRSA12901/
1 AF6001 Y 10FEB 4 MRSORY HK1 0540 4 0600 0720
SEE RTSVC
2 AF6004 Y 12FEB 6 ORYMRS HK1 0645 W 0705 0820
319 E 0 S
320 E 0 S

19
SEE RTSVC
>nm1tutu/lolo mr;tkok;fvaf;ap111;fpch je renseigne les rubriques du PNR
RP/MRSA12901/
1.TUTU/LOLO MR
2 AF6001 Y 10FEB 4 MRSORY HK1 0540 4 0600 0720
319 E 0 S
SEE RTSVC
320 E 0 S
SEE RTSVC
4 AP 111
6 FP CH
7 FV AF
L je vends en fonction du segment de vol S2, Amadeus calcule le

nombre de jours possible avant mon retour Marseille, le lieu et les
heures de prise en charge et restitution du vhicule, le tout en
fonction des vols
>cas2

ORY PARIS/FR:ORLY
ARRIVAL:TH10FEB05/07:20
RETURN:SA12FEB05/06:05
A TYPE
1T ZD+BUDGET
ECMN
+68.99 *
137.99 *
UNL
.00
2T EP+EUROPCAR
EBMN
+123.57
147.79
500K 0.29
3T SX+SIXT
ECMN
+51.51
149.28
250K 0.12
4T ZI+AVIS
EBMN
+60.00 *
175.91 *
UNL
.00
5T ZE+HERTZ
ECMN
+54.55
196.28
250K 0.29
6T ZL+NATIONAL
EBMN
102.00
UNL
.00
S-SURCHARGES
T-TAXES
STC
TC
S!C
!!!
!!C
!!!
V
V
V
V
V
V
!!! V
>cas4/rt-1800 L je demande une location multi loueurs pour une voiture au retour du
client Marseille avec un horaire
MRS MARSEILLE/FR
ARRIVAL:SA12FEB05/08:20
RETURN:SU13FEB05/18:00
A TYPE WEEKEND-EUR ESTIMATED-EUR KM/M CHRG
STC V
1T EP+EUROPCAR
EBMN
+62.71
75.00
500K 0.29
S!C V
2T ZE+HERTZ
ECMN
+32.60
77.98
UNL
.00
S!C V
3T ZI+AVIS
EBMN
+45.25 *
95.09 *
UNL
.00
!TC V
4T SX+SIXT
ECMN
+64.01
102.63
500K 0.12
!!! V
5T ZD+BUDGET
ECMN
+68.99 *
137.99 *
UNL
.00
TC V
S-SURCHARGES
T-TAXES
>CS5 l je vends la voiture chez ZD
RP/MRSA12901/
1.TUTU/LOLO MR
2 AF6001 Y 10FEB 4 MRSORY HK1 0540 4 0600 0720
319 E 0 S
SEE RTSVC
3 CCR ZI SS1 ORY 10FEB 12FEB EBMN/BS-00082423/ARR-AF6001-Y
10FEB MRS-0720/RC-SD-5HI/RQ-EUR 60.00- .00 UNL DY 60.00UNL XD 60.00- UNL XH/RT-0605/CF**SEE RTSVCC**
320 E 0 S
SEE RTSVC
5 CCR ZD SS1 MRS 12FEB 13FEB ECMN/BS-00082423/ARR-AF6004-Y
12FEB ORY-0820/RC-SE-H9I/RQ-EUR 68.99- .00 UNL WE 69.00UNL XD 23.01- UNL XH/RT-1800/CF**SEE RTSVCC**
6 AP 111
8 FP CH
20
9 FV AF
>rflolo; er
AA/SU 10JAN05/1422Z
ZWE5Y5
1.TUTU/LOLO MR
2 AF6001 Y 10FEB 4 MRSORY HK1 0540 4 0600 0720
*1A/E*
3 CCR ZI HK1 ORY 10FEB 12FEB EBMN/BS-00082423/ARR-AF6001-Y
*1A/E*
5 CCR ZD HK1 MRS 12FEB 13FEB ECMN/BS-00082423/ARR-AF6004-Y
6 AP 111
8 FP CH
9 FV AF
>fxa
FXA
* FARE BASIS * DISC
01 Y
*
02 Y2RT
*
03 RWEEK
*
04 UWEEK7
*
05 UWEEK14
*
06 AWEEK21
*
*
*
*
*
*
*
*
PSGR
P1
P1
P1
P1
P1
P1
* FARE<EUR> * MSG
*
589.85 *
*
435.85 *
*
376.85 *
*
280.85 *
*
223.85 *
*
149.85 *
*T
*Y
*Y
*Y
*Y
*Y
*Y
>fxu06
06 AWEEK21
*
* P1
*
149.85 *
*Y
ITINERARY REBOOKED
LAST TKT DTE 13JAN05 - SEE ADV PURCHASE
------------------------<ATAF>-----------------------------AL FLGT BK T DATE TIME FARE BASIS
NVB NVA
BG
MRS
PAR AF 6001 A *A 10FEB 0600 AWEEK21
10FEB10FEB 20
MRS AF 6004 A *A 12FEB 0705 AWEEK21
12FEB12FEB 20
EUR
100.00
10FEB05MRS AF PAR50.00AF MRS50.00EUR100.00

END SITI
XT EUR 8.96FR EUR 14.29FR EUR 1.66UI
EUR
6.94QW
EUR
18.00YQ
EUR
24.91XT
EUR
149.85
TICKETS ARE NON-REFUNDABLE
ENDOS NO CHGS/NO REFUND
PAYMT NONREF/APEX
>rflolo;er
--- TST --RP/MRSA12901/MRSA12901
AA/SU 10JAN05/1422Z
ZWE5Y5
1.TUTU/LOLO MR
2 AF6001 A 10FEB 4 MRSORY HK1 0540 4 0600 0720
*1A/E*
3 CCR ZI HK1 ORY 10FEB 12FEB EBMN/BS-00082423/ARR-AF6001-Y
4 AF6004 A 12FEB 6 ORYMRS HK1 0645 W 0705 0820
*1A/E*
5 CCR ZD HK1 MRS 12FEB 13FEB ECMN/BS-00082423/ARR-AF6004-Y
6 AP 111
21
7
8
9
10
TK
FE
FP
FV
OK10JAN/MRSA12901
PAX NO CHGS/NO REFUND/S2,4
CH
AF
AUTRE FORMAT
CS + LOUEUR + NSEGMENT + TYPE VEHICULE
Exemple : CSZIS2/VT-ECMN
ETAPE N2 RETOUR AFFICHAGE

CS2
D- Les formats approfondis

CSZES2-10JAN/VTCCMR/RT-1800
CSZES2/VT-CCMR ;
S5/VT-ECMN
Vente pour un loueur le 10 janvier avec type de voiture et

restitution 18 heure (car pas de vol retour)
B. La vente rapide pour le cas dun PNR OUVERT avec vol (exercice
dapplication 35 )
Nous allons introduire dans un dossier passager dun vol a/r et dune chambre dj travaill, la location
dune voiture.
AA/SU 23JAN02/0913Z
YE7XMU
1.BRAG/LOLO MR
2 AF7660 K 24FEB 7 CDGMRS HK1 0640 2F 0715 0840
321 E 0 S
SEE RTSVC
3 HHL UI SS1 MRS IN24FEB OUT25FEB 1C1*COR EUR45.50 DLY VIE
NEW HOTEL VIEUX PORT/BS-00082423/CF-............/HLD-6PM
SEE RTSVCH
4 AF6047 K 25FEB 1 MRSORY HK1 1825 4 1900 2020
320 E 0 S
SEE RTSVC
5 AP 044444444
7 FP CH
1- Je demande la liste des loueurs de voiture pour le 08 mars Marseille

je rentre le format CLS2
CL code ou format pour la liste (CAR + list)
S2 segment du vol (donnant la date pour la location automatiquement)
2- Je demande les disponibilits et les tarifs pour les loueurs de voiture se situant prs de Marseille
(segment vol 2 du PNR)
je rentre le format CAS2 (car +availibility)
22
CA code ou format pour la disponibilit

S2 segment du vol (donnant la date pour la nuite automatiquement)
3- Je demande les conditions tarifaires
je rentre le format CT2 (car + conditions location)
CT code ou format pour condition de location
2 ligne tarifaire
4- Je procde la location dune voiture
je rentre le format CS11 (CAR + sell)
CS code ou format pour la vente
11 code de la ligne tarifaire (je peux galement cliquer dessus)
Si le client prend un vol aller tt le matin et un retour 5 jours plus tard mais quil veut louer une
voiture seulement le jour de larrive alors CAS2-0/VT-ECMN,
si un jour supplmentaire CAS2-1/VT-ECMN, etc.

23
C. Les Masques Viano

DOSSIER VOITURE SANS PNR OUVERT
Je renseigne les rubriques
Je veux rserver mais Viano me demande de crer un PNR

24
Maintenant, je reviens sur le masque premier et je choisis le type de voiture et son tarif
Je demande des infos sur le tarif en cliquant sur le point bleu droite du code tarif FC02DR
Je rserve

25
Le segment est ajouter au dossier, je complte les rubriques, je signe et je ferme
AUTRE EXEMPLE
Je demande une voiture Marseille et une restitution Lyon chez le loueur ZL

26
Viano affiche les diffrents types de vhicules
En cliquant sur les points jaunes des colonnes S T C V voici le dtail des infos renvoyes par viano
POUR VOITURE EBMN COLONNE S

27
POUR VOITURE EBMN COLONNE T
POUR VOITURE EBMN COLONNE C

28
POUR VOITURE EBMN COLONNE V
Puis sur point bleu

29
Je demande une voiture de luxe P, JFK avec un retour BOSTON
Type de vhicule chez ZI PCAR = BUICK

30
DOSSIER AVEC UN PNR OUVERT AMADEUS CALCULE AUTOMATIQUEMENT LE LIEU

DE LA PRISE EN CHARGE DU VEHICULE ET LA DUREE DE LOCATION (S IL Y A UN
VOL RETOUR) ATTENTION DONC AUX EXIGENCES DU CLIENT Sil reste 3 jours Paris et
ne veut la voiture quun jour, il faut le dire AMADEUS, sinon il vous louera la voiture pour trois
jours depuis les AEROPORTS.
Jai un dossier ouvert

31
Je clique sur longlet voiture et automatiquement jai le masque suivant en retour
Je peux choisir mon loueur (je choisis ici ZL parce quen mode training il fonctionne bien)

32
Je choisis ZL et je choisis la voiture IVMR
Je vends la voiture

33
Le segment est rajout au dossier, je complte le dossier, je signe et je ferme.
D. APPLICATIONS

34
1. EXERCICE A (CAR + AVION)

UN CLIENT DEMANDE UN BILLET MRS PAR ET RESTE 5 JOURS. IL VEUT LOUER UNE
VOITURE (NOMMEZ VOUS-MEME LES ETAPES)
AN23JANMRSPAR1000*28JAN1800
AN23JANMRSPAR1000*28JAN1800
10 FR 23JAN 1000
** SOLDES D'HIVER *INTERCONTINENTAL PARIS*- A PARTIR DE 305EUR
** PKG INCLUANT PETIT DJ BUFFET +SURCLASSEMENT OFF >HAICPARICA
1
AF6015 Y9 S9 R9 K9 H9 T9 V9 /MRS 4 ORY W 0930
1050 E0/320
1:20
L9 M9 X9 U9 Q9 W9 I9 N9 GR BR
2
AF6019 Y9 S9 R9 K9 H9 T9 V9 /MRS 4 ORY W 1030
1150 E0/319
1:20
L9 M9 X9 U9 Q9 W9 I9 N9 GR BR
3
AF7663 Y9 S9 K9 H9 T9 V9 L9 /MRS 4 CDG2D 1050
1220 E0/319
1:30
M9 X9 U9 Q9 W9 I6 GR BR
15 WE 28JAN 1800
** SOFITEL GETAWAY INVITATIONS * UP TO 50% DISCOUNT * 10% COM*
** 3 PROPERTIES IN MARSEILLE FROM EUR 150 B&B *GDS*RT*HOT*
11
AF6034 Y9 S9 K9 H9 T9 V9 L9 /ORY W MRS 4 1705
1820 E0/319
1:15
M9 X9 U9 Q9 W9 I9 N9 GR BR
12
AF6036 Y9 S9 K9 H9 T9 V9 L9 /ORY W MRS 4 1735
1850 E0/320
1:15
M9 GR BR
13
AF6038 Y9 S9 KL HL TL GR BR /ORY W MRS 4 1805
1920 E0/319
1:15
14
AF6040 Y9 S9 KL HL TL GR BR /ORY W MRS 4 1835
1950 E0/319
1:15
>FQDMRSPAR/DJAN/AAF
FQDMRSPAR/DJAN/AAF
MORE FARES AVAIL IN USD
ROE 0.821567 UP TO 1.00 EUR
13JAN04**12APR04/AF MRSPAR/NSP;EH/ CB
LN FARE BASIS
OW
EUR RT
B PEN
01 ROFFPEAK
319 R 02 RALTERN
225 R 03 WSXWE
97 W NRF
04 NCD
28
56 N NRF
05 NZZ
28
56 N NRF
06 NPF
28
56 N NRF
07 NAP30
43 N NRF
08 KBD
300 K NRF
09 UBD
244 U NRF
10 QPRRT4
222 Q NRF
11 WPRRT10
152 W NRF
12 EPRRT21
94 E NRF
13 IPRRT21
94 I NRF
14 Y
263
526 Y 15 Y2RT
376 Y 16 KSX0
227 K NRF
17 MAP1
191 M NRF
18 QAP4
157 Q NRF
19 QAP7
127 Q NRF
20 WAP10
97 W NRF
JOURS AVANT DEPART CELA SERA CONFIRME
21 WAP14
76 W NRF
22 EAP21
58 E NRF
23 IAP21
58 I NRF
24 KFLEXZS
114
228 K 25 KFLEXCD
114
228 K 26 KFLEXCH
114
228 K >SS1W1*11
1.TUTU/LOLO MR
2 AF6015 W 23JAN 5 MRSORY HK1
SEE RTSVC
3 AF6034 W 28JAN 3 ORYMRS HK1
SEE RTSVC
4 AP 1122
TAX MAY APPLY

/ROUTING AF 0001
DATES/DAYS
AP MIN
+ - + - 67
+ + + + 30+SU
+ + 4+ 10+ E28MAR
21+ O27MAR
21+ - - +SU
1+SU
4+SU
7+SU
10+SU
PLUS TARD PAR LA FXA
14+SU
E28MAR
21+SU
O27MAR
21+SU
+ + + -
AA/SU
13JAN04/1028Z
MAX
1
12M
12M
12M
14
12M
12M
1M
1M
14
14
12M
12M
3M
1M
1M
1M
1M
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R****PAS DE REDUC ET RESTE 10
14
14
14
12M
12M
12M
R
R
R
R
R
R
ZO6CYM
0910 4
0930 1050
320 E 0 S
1645 W
1705 1820
319 E 0

35
6 FP CH
>
>FXA
* FARE BASIS * DISC
01 WPRRT10
*
02 WAP10+MAP1 *
03 QAP7
*
04 WAP10+QAP4 *
05 WAP10+QAP7 *
06 WAP10
*
*2,4-6*
>
*
*
*
*
*
*
*
PSGR
P1
P1
P1
P1
P1
P1
* FARE<EUR> * MSG
*
192.43 *
*
184.43 *SR
*
167.43 *
*
167.43 *SR
*
152.43 *SR
*
137.43 *SR
*T
*Y
*Y
*Y
*Y
*Y
*Y
PAGE
1/ 1
*SR
*Y
>FXU06
06 WAP10
*
* P1
*
137.43
NO REBOOKING REQUIRED FOR LOWEST AVAILABLE FARE

NVB NVA
BG
MRS
PAR AF 6015 W W 23JAN 0930 WAP10
23JAN23JAN 23
MRS AF 6034 W W 28JAN 1705 WAP10
28JAN28JAN 23
EUR
97.00
23JAN04MRS AF PAR48.50AF MRS48.50EUR97.00

END SITI
EUR
6.29QW
EUR
8.00YQ
EUR
26.14XT
EUR
137.43
TICKETS ARE NON REFUNDABLE BEFORE DEPARTURE
ENDOS -EVASION - CHGS RESTRICTED
PAYMT NON REF /APEX
>RT
AA/SU 13JAN04/1028Z
ZO6CYM
1.TUTU/LOLO MR
2 AF6015 W 23JAN 5 MRSORY HK1 0910 4 0930 1050
320 E 0 S
SEE RTSVC
3 AF6034 W 28JAN 3 ORYMRS HK1 1645 W 1705 1820
319 E 0
SEE RTSVC
4 AP 1122
6 FE PAX -EVASION - CHGS RESTRICTED/S2-3
7 FP CH
>FVAF;SRBIKE;>TQT
>
S ....
TST 00001
MRSA12901 AA/13JAN A 0 LD
OD MRSMRS SI SITI T- . AL AF.
1.TUTU/LOLO MR
CTY CR FLT/CLS DATE TIME ST
PC F/B
TKT/D
NVB
NVA
BG
1 . MRS AF 6015 W 23JAN 0930 OK
WAP10.......... 23JAN 23JAN
23K
2 O ORY AF 6034 W 28JAN 1705 OK
WAP10.......... 28JAN 28JAN
23K
. MRS
............... ..... .....
...
.
............... ..... .....
...
.
............... ..... .....
...
FARE F EUR
97.00
EQUIV
..............
TAX01 X EUR
6.29QWLO
) TAX02 X EUR
8.00YQAS TAX03 X EUR
8.96FRSE TAX04 X EUR
15.49FRTI
TOTAL
EUR
137.43
BR ........... ... ........... NF ...........
COMMISSION
.........................
TOUR CODE .................
FORM OF PAYMENT CH............................................................
............................
FARE CALCULATION MRS AF PAR48.50AF MRS48.50EUR97.00END.........................
................................................................................
................................................................................
..........................
EN -EVASION - CHGS RESTRICTED..................................................
PR NON REF /APEX...............................................................
ORIGINAL ISSUE/IN EXCHANGE ....................................................
>RT
1.TUTU/LOLO MR
2 AF6015 W 23JAN 5 MRSORY HK1
AA/SU
0910 4
13JAN04/1028Z
0930 1050
ZO6CYM
320 E 0 S

36
3
4
5
6
7
8
9
10
SEE RTSVC
AF6034 W 28JAN 3 ORYMRS HK1 1645 W 1705 1820
SEE RTSVC
AP 1122
TK OK13JAN/MRSA12901
SSR BIKE AF NN1/S2
SSR BIKE AF NN1/S3
FE PAX -EVASION - CHGS RESTRICTED/S2-3
FP CH
FV AF
319 E 0
>
>CAS2
ORY PARIS/FR:ORLY
ARRIVAL:FR23JAN04/10:50
A TYPE WEEKLY-EUR ESTIMATED-EUR KM/M CHRG
1O ZT+THRIFTY
EBMN
+150.50
196.99
UNL
.00
2T ZI+AVIS
EBMN
+198.00 *
209.48 *
UNL
.00
3T SX+SIXT
ECMN
+150.50
210.63
1750K 0.09
4T EP+EUROPCAR
EBMN
+145.29
234.98
1750K 0.29
5T ZE+HERTZ
ECMN
+133.43 *
238.00 * 1750K 0.35
6T AL+ALAMO
EDMN
+266.00 *
266.00 *
UNL
.00
7T TS I T S CARS
EBMN
132.00 *
UNL
.00
8T CC COUNTY CARS
EBMN
133.00 *
UNL
.00
9O ZR/DOLLAR
EDMN
210.00 *
UNL
.00
10T ZD/BUDGET
ECMN
220.00 *
1750K 0.30
11T ZL/NATIONAL
EBMN
279.00 *
1750K 0.30
S-SURCHARGES
T-TAXES
NO MORE ITEMS
>CAZTS2
*** THRIFTY
ZT+PARIS
/FR
ORY
ORY OFF AIRPORT 4 AVENUE CHARLES LIND
ARRIVAL:FR23JAN04/10:50
THRIFTY...YOUR PARTNER IN TRAVEL
VISIT YOUR CORP POLICY FOR LOOK TO BOOK DETAILS
TYPE A WEEKLY-EUR ESTIMATED-EUR KM/M
CHRG
ADV
RCODE
1 EBMN
150.50
196.99
UNL
.00
2257
OPEL CORSA
2 ECMN
175.59
227.00
UNL
.00
2257
RENAULT CLIO
3 CCMN
195.65
250.99
UNL
.00
2257
RENAULT MEGANE
4 ICMR
240.80
304.99
UNL
.00
2257
PEUGEOT 406
S-SURCHARGES
T-TAXES
MORE
STC
!!!
!TC
!!C
S!!
!!!
STC
V
V
V
V
V
!!!
!!!
!!!
!!!
!!!
V
V
V
V
V
STC VPGDY
!!! V
!!! V
!!! V
!!! V
>CS2
AA/SU 13JAN04/1028Z
ZO6CYM
1.TUTU/LOLO MR
2 AF6015 W 23JAN 5 MRSORY HK1 0910 4 0930 1050
320 E 0 S
SEE RTSVC
3 CCR ZT SS1 ORY 23JAN 28JAN ECMN/BS-00082423/ARR-AF6015-W
23JAN MRS-1050/RC-SW-2257/RG-EUR 175.59- UNL WY/RT-1605
/CF**SEE RTSVCC**
319 E 0
SEE RTSVC
5 AP 1122
7 SSR BIKE AF NN1/S2
8 SSR BIKE AF NN1/S4
9 FE PAX -EVASION - CHGS RESTRICTED/S2,4
10 FP CH
11 FV AF
37
>RFLOLO ; ER
AA/SU 13JAN04/1040Z
ZO6CYM
1.TUTU/LOLO MR
2 AF6015 W 23JAN 5 MRSORY HK1 0910 4 0930 1050
*1A/E*
3 CCR ZT HK1 ORY 23JAN 28JAN ECMN/BS-00082423/ARR-AF6015-W
23JAN MRS-1050/RC-SW-2257/RG-EUR 175.59- UNL WY/RT-1605
/CF**SEE RTSVCC**
*1A/E*
5 AP 1122
7 SSR BIKE AF HN1/S2
8 SSR BIKE AF HN1/S4
9 FE PAX -EVASION - CHGS RESTRICTED/S2,4
10 FP CH
11 FV AF
>ET
2. EXERCICE B (CAR AVEC DOSSIER PREALABLE HOTEL)

JE RAPPELLE LE DOSSIER DU CLIENT VU PLUS HAUT SUR LA VENTE DUN HOTEL A
AIX EN PROVENCE; LE CLIENT MA RAPPELE POUR LOUER UNE VOITURE
>RTZIV9PY
ETAPE 1
JE REPEELLE LE RAPPEL DOSSIER
AA/SU 17APR02/0837Z
ZIV9PY
1.BRAG/LOLO MR
2.BRAG/BET MRS(INF/JULIA)
3 HHL RT HK1 QXB IN17JUN OUT18JUN 1C1DCOR EUR84.00 DLY CEZ
MERCURE AIX EN PROV CEZANNE 3M/BS-00082423/CF-............
/RC-EUR0.00-1/P2
SEE RTSVCH
4 AP 20202020202
5 TK OK17APR/MRSA12901
6 FP CH
>CLQXB
AIX
**AMADEUS CARS
COMPANY
AA ZI/AVIS
AB ZI/AVIS
AC ZL/NATIONAL
AD ZL/NATIONAL
AE ZL/NATIONAL
AF ZD/BUDGET
AG EP/EUROPCAR
AH EP/EUROPCAR
SEE ALSO: MRS
ETAPE 2
JE DEMANDE LA LISTE DES LOUEURS DE VOITURES A
LOCATION LIST**
VICINITY CITY: QXB
CNTRY: FR
QXBC01 AIX EN PROVENCE,GARE TGV,PLT D'ARBOIS
QXBC02 42 AV VICTOR HUGO, AIX EN PROVENCE
QXBE01 ROUTE DE SALON, 13330 PELISSANNE
QXBC01 GARE TGV,AIX EN PROVENCE
QXBC02 55 BLVD REPUBLIQUE / AIX EN PROVENCE
QXBC50 RRS TGV RTE DEP 9 AIX EN PROVENCE
>CLZIQXB
ETAPE 3
JE DEMANDE LES VOITURES AVIS CAR LE CLIENT
SOUHAITE CETTE COMPAGNIE
**AMADEUS CARS
COMPANY
AA ZI/AVIS
AB ZI/AVIS
LOCATION LIST**
VICINITY CITY: QXB
CNTRY: FR
>CAAB17JUN-18JUN/ARR-0900-1600 ETAPE 4
POUR CE LOUEUR EN VILLE
JE DEMANDE LES DISPONIBILITES

ZI/AVIS
QXBC02
AIX EN PROVENCE GARE TGV MEDIT
CURRENCY:EUR
TYPE A
DAILY-EUR STC V
KM/M
CHRG
ADV
RCODE
38
1 EBMN
47.00 * !!! V
0000K
.70
SDI
2 EBMN
50.69 * !!! V
UNL
.00
6H
4HI
3 EDMR
52.00 * !!! V
0000K
.76
SDI
4 EDMR
56.40 * !!! V
UNL
.00
6H
4HI
5 CDMR
57.00 * !!! V
0000K
.80
SDI
6 EBMN
57.62 * !!! V
UNL
.00
6H
41I
7 EDMR
60.36 * !!! V
UNL
.00
6H
41I
8 CDMR
62.49 * !!! V
UNL
.00
6H
4HI
9 CDMR
67.45 * !!! V
UNL
.00
6H
41I
10 EDAR
69.00 * !!! V
0000K
1.04
SDI
11 IDMR
72.00 * !!! V
0000K
1.04
SDI
S-SURCHARGES
T-TAXES
>CT1
AVIS
ETAPE 5
JE DEMANDE DES INFOS SUR LE PREMIER TYPE DE VOITURE
ZI/QXBC02
MO17JUN02/09:00 -TU18JUN02/16:00
1) EUR
47.00 *
RATE IS AVAILABLE
RATE
47.00/ 0.70
0K CURR EUR
EXTRA DAY
47.00/ 0.70
0K
EXTRA HOUR
47.00/ 0.70
0K
19.60 PERCENT VAT
SURCHARGES --------------------------------------------- S - SUR
- AIRPORT SURCHARGE
SURCHARGE IS APPLICABLE AT ALL APTS
- REGISTRATION FEE/ ROAD TAX
2.30 EUR PER DAY
MAXIMUM 4 DAYS CHARGE REGISTRATION FEE IS CHARGED ON
ALL RENTAL AGREEMENTS
COVERAGE ----------------------------------------------- C - COV
- CDW
14.63 EUR
PER DAY
EXCESS:
7500.00 EUR
CDW COVERS IN THE EVENT OF DAMAGE TO THE AVIS VEHICLE
LEAVING ONLY THE NON WAIVABLE EXCESS TO BE PAID THIS
SUM WILL BE REIMNBURSED SHOULD LIABILITY OF AN
IDENTIFED 3RD PARTY BE CLEARLY ESTABLISED
- PAI
6.25 EUR
PER DAY
AVIS PROVIDES THE FOLLOWING ADDITIONAL COVERAGE DURING
THE WHOLE PERIOD OF THE RENTAL:ROUND-THE-CLOCK MEDICAL
AND TECHNICAL ASSISTANCE IF PAI IS SUBCRIBED
MEDICAL EXPENSES COVERAGE ACCIDENTAL DEATH OR TOTAL
DISABILITY INSURANCE FOR THE DRIVER AND PASSENGERS
CONDITIONS :
- PAI
6.25 EUR
PER DAY
AVIS PROVIDES THE FOLLOWING ADDITIONAL COVERAGE DURING
THE WHOLE PERIOD OF THE RENTAL:ROUND-THE-CLOCK MEDICAL
AND TECHNICAL ASSISTANCE IF PAI IS SUBCRIBED
MEDICAL EXPENSES COVERAGE ACCIDENTAL DEATH OR TOTAL
DISABILITY INSURANCE FOR THE DRIVER AND PASSENGERS
CONDITIONS :
THIS EXTRA COVERAGE SHOULD BE CHOSEN AT THE BEGINNING
OF THE RENTAL PERIOD BY SIGNING THE CUSTOMER'S INITIALS
IN THE APPROPRIATE BOXES OF THE RENTAL AGREEMENT
6.00 EUR
PER DAY
SCDW AVOIDS ANY FINANCIAL RESPONIBILITY FOR DAMAGES
CONCERNING VANS SCDW IS EUR 6 00 PER DAY REMOVES
6.00 EUR
PER DAY
SCDW AVOIDS ANY FINANCIAL RESPONIBILITY FOR DAMAGES
CONCERNING VANS SCDW IS EUR 6 00 PER DAY REMOVES
FINANCIAL RESPONSIBILITY TO EUR 150 00 OR EUR 9 00 P/D
REMOVES FINANCIAL RESPONSIBILITY FOR ALL DAMAGES
KEY
- SPAI - SUPER PERSONAL ACCIDENT INSURANCE
9.30 EUR
PER DAY
39
PAI PROVIDES THE FOLLOWING ADDITIONAL COVERAGE DURING

THE WHOLE OF YOUR RENTAQL PERIOD:
1 AROUND THE CLOCK MEDICAL AND TECHNICAL ASSISTANCE
2 COVERAGE OF MEDICAL EXPENSES
3 ACCIDENT, DEATH OR TOTAL DISABILITY INSURANCE
(CALCULATED ON A SLIDING SCALE) FOR THE DRIVER AND
- SPAI - SUPER PERSONAL ACCIDENT INSURANCE
9.30 EUR
PER DAY
PAI PROVIDES THE FOLLOWING ADDITIONAL COVERAGE DURING
THE WHOLE OF YOUR RENTAQL PERIOD:
1 AROUND THE CLOCK MEDICAL AND TECHNICAL ASSISTANCE
2 COVERAGE OF MEDICAL EXPENSES
3 ACCIDENT, DEATH OR TOTAL DISABILITY INSURANCE
(CALCULATED ON A SLIDING SCALE) FOR THE DRIVER AND
PASSENGERS
4 IN THE EVENT OF THEFT OF YOUR PERSONAL BELONGINGS OR
LUGGAGE DURING THE RENTAL PERIOD,THIS EXTRA INSURANCE
WILL PROVIDE COVERAGE FOR UPTO FR 6000 PER CLAIM
CONDITIONS: THIS EXTRA COVERAGE SHOULD BE CHOSEN AT THE
START OF THE RENTAL PERIOD BY SIGNING YOUR INITIALS IN
THE APPROPRIATE BOX ON THE RENTAL AGREEMENT PAI IS
OPTIONAL
SEE MORE AT RENTAL STATION
- STP
- SUPER THEFT PROTECTION
4.00 EUR
PER DAY
STP AVOIDS ANY FINANCIAL RESPONIBILITY FOR THEFT OF TO
OR PART OF THE AVIS VEHICLE STP IS A COUNTER SELL
PRODUCT ONLY
KEY
- TP
- THEFT PROTECTION
5.64 EUR
PER DAY
AVOIDS PAYMENT OF THE THEFT EXCESS SHOULD THE VEHICLE
BE DAMAGED OR STOLEN/DAMAGED THE POLICE MUST BE
INFORMED WITHIN 48 HOURS OF THE THEFT HAND IN THE
COMPLAINT FORM WITH THE KEYS OF THE VEHICLE AND ALARM
KEY
DRS SEAT BAG BOOT
EBMN A NEW OPEL CORSA CONFORT 1 0
3
5
OR SIMILAR
PUP HOURS: QXBC02
08:30 -21:30 /
ADDRESS
: AIX EN PROVENCE GARE TGV MEDITERRANEE
DROP HOURS: QXBC02
08:30 -21:30 /
SDI
-AVIS RENT A CAR
REMARKS ------------------------------------------------ K - RMK
RATE INCLUDES
TAX
ADD MAND CHARGES
AIRPORT SURCHARGE
VEHICLE LICENCE FEE IF APPLICABLE
DROP OFF/ONE WAY
REFER TO POLICY PAGES
OTHER INFORMATION NON DISCOUNTABLE RATE
GUARANTEE ---------------------------------------------- G - GUA
180 DAYS - GUARANTEED UNTIL 14OCT02 IF BOOKED TODAY
P/U DAY
MON
TUE
WED
THU
FRI
SAT
SUN
MIN DAYS
001
001
001
001
001
001
001
MAX DAYS
031
031
031
031
031
031
031
ONE WAY ALLOWED
>CS1/P1
ETAPE 6
JE FAIS LA VENTE POUR LE PREMIER TYPE DE VOITURE
CHOIX CLIENT et apparat lhtel Plus la voiture sur le dossier
AA/SU 17APR02/0837Z
ZIV9PY
1.BRAG/LOLO MR
3 CCR ZI SS1 QXB 17JUN 18JUN EBMN/BS-00082423/ARR-0900
/LC-QXBC02/PUP-QXBC02*AIX EN PROVENCE GARE TGV
MEDITERRANEE/RC-SD-SDI/RG-EUR 47.00- 0.70 0000K DY 47.000.70 0K XD/RT-1600/CF-/P1
**SEE RTSVCC**
4 HHL RT HK1 QXB IN17JUN OUT18JUN 1C1DCOR EUR84.00 DLY CEZ
MERCURE AIX EN PROV CEZANNE 3M/BS-00082423/CF-............
/RC-EUR0.00-1/P2
40
SEE RTSVCH
5 AP 20202020202
7 FP CH
>RFLOLO
JE SIGNE
>ET
JE CLOTURE
FIN DE TRANSACTION - ZIV9PY TRAINING
3. EXERCICE C (CAR + HOTEL )

LE CLIENT DU DOSSIER DE LA CHAMBRE AU CENTRE DE LONDRES ME RAPELLE ET
ME DEMANDE UNE LOCATION DE VOITURE (exercice B htel)
RTZIYMLO
ETAPE 1
JE RAPPELLE LE DOSSIER HOTEL LONDRES
AA/SU 17APR02/0825Z
ZIYMLO
1.BRAG/LOLO MR
3 HHL LX HK1 LON IN17JUN OUT18JUN 1A1DRAC GBP140.00 DLY APH
ANGEL POSTING HOUSE/BS-00082423/CF-............
/G-BS00082423/RC-GBP15.00-1/P2
SEE RTSVCH
4 AP 232323232323
6 FP CH
>CLZILON
ETAPE 2
JE DEMANDE LA LISTE DES LOUEURS A LONDRES
POUR AVIS PREFERENCE DU CLIENT
**AMADEUS CARS
COMPANY
AA ZI/AVIS
AB ZI/AVIS
AC ZI/AVIS
AD ZI/AVIS
AE ZI/AVIS
AF ZI/AVIS
AG ZI/AVIS
AH ZI/AVIS
AI ZI/AVIS
AJ ZI/AVIS
LOCATION LIST**
VICINITY CITY: LON
CNTRY: GB
LCY-T LONDON CITY AIRPORT
LGW-T LONDON GATWICK AIRPORT, HORLEY, SURREY
LHR-T LONDON HEATHROW AIRPORT, LONDON
STN-T LONDON - STANSTED AIRPORT, STANSTED
LONC01 CENTRAL LONDON, 8 BALDERTON STREET,WC1
LONC02 141-145 WARWICK ROAD, LONDON W14
LONC03 LONDON KENNINGTON DT, 77-81 CLAPHAM RD
LONC04 LONDON EUSTON DT, 88 EVERSHOLT ST
LONE04 ROMFORD DT, 99 VICTORIA RD, ESSEX
LONE15 7 WESTERGATE HSE, DARTFORD, KENT
>CLZILON-C
ETAPE 3
JE DEMANDE LA LISTE DES AVIS EN CENTRE VILLE car
le client veut prendre la voiture en ville et pas laeroport
**AMADEUS CARS
CITY
COMPANY
AA ZI/AVIS
AB ZI/AVIS
AC ZI/AVIS
AD ZI/AVIS
AE ZI/AVIS
LOCATION LIST**
VICINITY CITY: LON
CNTRY: GB
LONC01 CENTRAL LONDON, 8 BALDERTON STREET,WC1
LONC02 141-145 WARWICK ROAD, LONDON W14
LONC03 LONDON KENNINGTON DT, 77-81 CLAPHAM RD
LONC04 LONDON EUSTON DT, 88 EVERSHOLT ST
LONC05 WATERLOO RAILWAY STATION ELIZABETH HSE
CHOIX MOI
>CAAA17JUN-18JUN/ARR-1000-1600 ETAPE 4JE DEMANDE LES DISPONIBILITES

ZI/AVIS
LONC01
CENTRAL LONDON, 8 BALDERTON ST
CURRENCY:EUR
TYPE A
DAILY-EUR STC V
KM/M
CHRG
ADV
RCODE
1 ECMN
58.54@* !!! V
UNL
.00
3II
2 MBMN
58.54@* !!! V
UNL
.00
3II
3 CCMN
66.71@* !!! V
UNL
.00
3II
4 CDMN
73.25@* !!! V
UNL
.00
3II
5 IDMN
83.06@* !!! V
UNL
.00
3II
6 CDAN
86.66@* !!! V
UNL
.00
3II
7 CWMN
86.66@* !!! V
UNL
.00
3II
8 FDMN
99.74@* !!! V
UNL
.00
3II
9 IWMN
101.38@* !!! V
UNL
.00
3II
41
10 SDAN
109.55@* !!! V
UNL
.00
3II
11 ECMN
114.46@* !!! V
UNL
.00
5HI
S-SURCHARGES
T-TAXES
>CT1
ETPAE 5 JE DEMANDE INFOS SUR LE PREMIER TYPE DE VOITURES

ZI/LONC01
MO17JUN02/10:00 -TU18JUN02/16:00
1) EUR
58.54@*
RATE IS AVAILABLE
RATE
35.80/
UNL
CURR GBP
EXTRA DAY
28.51/
UNL
EXTRA HOUR
28.51/
UNL
17.50 PERCENT VAT
SURCHARGES --------------------------------------------- S - SUR
- AIRPORT SURCHARGE
6.00 GBP PER DAY
FOR ONE DAY RENTALS
- CITY SUPPLEMENT FEE
17.00 GBP PER RENTAL
13 PERCEN ON COPRATE
A FLAT FEE OF 17 00
0.95 GBP PER DAY
ROAD FUND LICENCE FEE WILL BE CHARGED AT 0 95 GBP
PER RENTAL DAY
COVERAGE ----------------------------------------------- C - COV
- CDW
9.95 GBP
PER DAY
EXCESS:
600.00 GBP LIABILITY:
CDW AND TP REDUCE THE RENTERS RESPONSIBILITY IN THE
EVENT OF THE VEHICLE BEING DAMAGED OR STOLEN
IF CDW OR TP IS NOT TAKEN THE RENTER IS LIABLE FOR
FULL VALUE OF THE VEHICLE SCDW IS SOLD AT COUNTER
- PAI
4.75 GBP
PER DAY
PAI- PROVIDES COVERAGE ON ACCIDENTAL DEATH, DISABILITY
- PAI
4.75 GBP
PER DAY
PAI- PROVIDES COVERAGE ON ACCIDENTAL DEATH, DISABILITY
AND MEDICAL
EXPENSE BENEFIT COVERING THE RENTER AND PASSENGERS
- TP
- THEFT PROTECTION
5.50 GBP
PER DAY
EXCESS:
600.00 GBP LIABILITY:
CDW AND TP REDUCE THE RENTERS RESPONSIBILITY IN THE
EVENT OF THE VEHICLE BEING DAMAGED OR STOLEN
IF CDW OR TP IS NOT TAKEN THE RENTER IS LIABLE FOR
FULL VALUE OF THE VEHICLE SCDW IS SOLD AT COUNTER
DRS SEAT BAG BOOT
ECMN B VAUXHALL CORSA 1 2
5
4
PUP HOURS: LONC01
07:30 -19:30 /
ADDRESS
: CENTRAL LONDON, 8 BALDERTON STREET,WC1
DROP HOURS: LONC01
07:30 -19:30 /
3II
-AVIS RENT A CAR
REMARKS ------------------------------------------------ K - RMK
RETURN ANYWHERE A DROP CHARGE MAY BE APPLIED TO ONE
WAY RENTALS
CONCESSION RECOVERY FEE MAY APPLY SEE GGCARZIXXX 550
WHERE XXX IS LOCATION CODE
P/U DAY
MON
TUE
WED
THU
FRI
SAT
SUN
MIN DAYS
001
001
001
001
001
001
001
MAX DAYS
031
031
031
031
031
031
031
ONE WAY ALLOWED

42
>CS1/P1
ETAPE 6
JE VENDS CETTE VOITURE AU CLIENT
AA/SU 17APR02/0825Z
ZIYMLO
1.BRAG/LOLO MR
3 CCR ZI SS1 LON 17JUN 18JUN ECMN/BS-00082423/ARR-1000
/LC-LONC01/PUP-LONC01*CENTRAL LONDON, 8 BALDERTON
STREET,WC1/RC-SD-3II/RG-GBP 35.80- UNL K DY 28.51- UNL K
XD 28.51- UNL K XH/RT-1600/CF-/P1
**SEE RTSVCC**
4 HHL LX HK1 LON IN17JUN OUT18JUN 1A1DRAC GBP140.00 DLY APH
ANGEL POSTING HOUSE/BS-00082423/CF-............
/G-BS00082423/RC-GBP15.00-1/P2
SEE RTSVCH
5 AP 232323232323
7 FP CH
>RFLOLO
>ET
JE SIGNE
JE CLOTURE LE DOSSIER
4. EXERCICE D (AVION + HOTEL + CAR)

MONSIEUR BRAG LOLO (20 ANS) DOIT PASSER UN EXAMEN A PARIS LE 13JUIN 2002
IL SOUHAITE UN BILLET ALLER SIMPLE DEPUIS MARSEILLE VERS PARIS
IL SOUHAITE UNE CHAMBRE D HOTEL EN HOLLIDAY INN
IL SOUHAITE LOUER UN VOITURE
>AN13JUNPAR
JE DEMANDE LES DISPONIBILITES
AN13JUNPAR
8
AF6005 Y9 S9 K9 H9 T9 M9 V9 /MRS 4 ORY W 0830
L9 GR BR
9
L9 X9 Q9 W9 I9 GR BR
10
11
L9 X9 Q9 W9 I9 N9 GR BR
57 TH 13JUN 0000
E0/319
1:20
0950
1020
E0/320
1:20
1050
E0/320
1:20
1150
E0/320
1:20
>SS1I11
JE VENDS LE BILLET
>NM1 BRAG/LOLO MR
>AP2300000
>TKOK
>FPCH
>FDZZ25JUN85
>RFLOLO
RP/MRSA12901/
RF LOLO
1.BRAG/LOLO MR
2 AF6019 I 13JUN 4 MRSORY HK1
SEE RTSVC
3 AP 2300000
5 FD PAX ZZ25JUN85
6 FP CH
0955 4
1030 1150
320 E 0
>ET
FIN DE TRANSACTION - ZJ5DGA TRAINING
>
JE VAIS MAINTENANT REALISER LA VENTE DE LA NUIT D HOTEL
>HLORY
AR TR
AA S T
AB D T
JE DEMANDE LA LISTE DES HOTEL A ORLY
SEE ALSO: PAR CDG

HOTEL NAME
ALL
FR ORY
BW BEST WESTERN APOLLONIA ST FARGEAU
BW BEST WESTERN HOEL ATRIUM - SURESNES
CTY
ORY
ORY
43
AC
AD
AE
AF
AG
AH
AI
AJ
AK
AL
AM
D
N
S
D
D
A
A
N
W
S
S
T
T
T
T
T
T
F
T
R
R
R
>HFAI
ORY
ORY
ORY
ORY
ORY
ORY
ORY
ORY
ORY
ORY
ORY
AC
WB
CI
CI
RT
HL
HI
WB
TS
TS
TS
BLEU MARINE - MELUN

CAZAUDEHORE ET LA FORESTIERE-ST GERMAIN
COMFORT INN LOUISIANE-CORBEIL ESSONNES
COMFORT INN PRIMEVERE -BRETIGNY-SUR-ORGE
GD HTL DE L'AIGLE NOIR 4M
HILTON PARIS ORLY AIRPORT
HOLIDAY INN AIRPORT
HOSTELLERIE LE CLOS
HOTEL AKENA MAUREPAS
HOTEL AKENA RUBELLES
HOTEL MEDIAN CHATILLON
JE DEMANDE DES INFOS SUR L HOTEL HOLIDAY IN
FR ORY
HI ORYE89
HOLIDAY INN AIRPORT
LOCATION ----------------------------------------------- L
4 AVENUE CHARLES LINDBERGH
RUNGIS 94656 FRANCE -TEL: 33-1-49784200 -TLX: 265803
LOCATIONS:
ORLY AIRPORT SOUTH AND WEST -ORY4 KM/ 2 MI
DOWNTOWN PARIS
10 KM/ 6 MI
BUSINESS DISTRICT SILIC
100 METERS
ATTRACTIONS:
RUNGIS FOOD MARKET
200 METERS
BELLE EPINE SHOPPING CENTER/MOVIES
3 KM/ 2 MI
PORTE DE VERSAILLES EXHIBITION CENTER 14 KM/ 9 MI
VERSAILLES CASTLE/TRIANON
22 KM/14 MI
EURODISNEY
30 KM/19 MI
FONTAINEBLEAU CASTLE
32 KM/20 MI
LOUVRE ART MUSEUM
15 KM/ 9 MI
EIFFEL TOWER
17 KM/11 MI
DANCING
NEARBY
CATEGORY ----------------------------------------------- A
-(S)-STANDARD CLASS HOTEL
EXTRA CHARGES ------------------------------------------ E
-TAX:
INCLUDED IN RATES
-SVC:
INCLUDED IN RATES
-MEAL: -KIDS 12 AND UNDER EAT FREE WITH A DINING
ADULT AT HOTELS RESTAURANT FROM KIDS MENU
-FOR BREAKFAST INFORMATION SEE GGHTLHIBRE
-ADDITIONAL OCCUPANTS:
EXTRA PERSON: 00.00 EUR
ROLLAWAY BED: 27.44 EUR
CRIB CHARGES: 00.00 EUR
-SEE POLICY INFORMATION FOR MAXIMUM PERSONS
-MAX RA/RC/CR 1 UNIT PER ROOM
-PARKING: AT A CHARGE
POLICY ------------------------------------------------- P
-CHECK-IN:
1200
-CHECK-OUT:
1200
-PETS ARE ALLOWED
-NO KENNELS AVAILABLE
-4 PERSON MAXIMUM IN ROOMS WITH 2 DOUBLE BEDS
-3 PERSON MAXIMUM IN ROOMS WITH KING BED
-2 PERSON MAXIMUM IN KING ROOMS ON EXECUTIVE LEVEL
-MAX RA/RC/CR 1 UNIT PER ROOM
-CHILDREN 19 YEARS AND UNDER STAY FREE IN PARENTS
ROOM USING EXISTING BEDDING.
-CREDIT CARDS:
AMERICAN EXPRESS
DINERS CLUB
MASTER CARD
VISA
EUROCARD
JAPAN CREDIT BUREAU
-STANDARD COR RATES DO NOT REQUIRE A /CD- NUMBER
AT TIME OF BOOKING - HOWEVER FOR LOCAL NEGOTIATED
OR CORPORATE NEGOTIATED RATES A NUMBER IS STILL
REQUIRED IN THE /CD- FIELD.
-GOVERNMENT RATES REQUIRE ID AT CHECK-IN
-FOR ADDITIONAL POLICIES SEE GGHTLHIPOL
GUARANTEE ---------------------------------------------- G
-GUARANTEE REQUIRED.
-ACCEPTED FOR GUARANTEE ARE CREDIT CARDS AND PREAPPROVED IATA/ARC NUMBERS.
-CAP PARTICIPANT-MOST UPDATED CANCELLATION AND
GUARANTEE POLICY LOCATED IN HOTEL RULES DISPLAY
AT TIME OF BOOKING.
- LOC
-FAX: 33-1-45609125
- CAT
- EXT
- POL
- GNT

44
-CANCELLATION POLICY:
-CANCELLATION POLICIES VARY BY HOTEL.
SINCE A HOTEL CAN SET A CANCELLATION POLICY
OF UP TO 30 DAYS IN ADVANCE, PLEASE REVIEW RATE
RULES PRIOR TO BOOKING TO AVOID POSSIBLE
CHARGES.
-AS OF OCT 1ST, 2001, ALL CP, HI, AND EX BY HI
IN EUROPE WILL IMPLEMENT A 4PM RELEASE TIME
FOR NON-GUARANTEED RESERVATIONS. ALL RESERVATIONS
BOOKED PRIOR TO THAT DATE WILL STILL BE HELD
UNTIL 6PM.
DEPOSIT ------------------------------------------------A 1 TO 30 DAY ADVANCE DEPOSIT MAY BE REQUIRED
SEASONALLY.
-ADVANCE CANCELLATION OF UP TO 30 DAYS PRIOR TO
ARRIVAL. DEPOSIT MAY BE REQUIRED.
PLEASE SEE HP RULES FOR EXACT CANCEL POLICY.
-ALL CONFIRMED RESERVATIONS WHICH OVERLAP SPECIAL
EVENT DATES WILL BE SUBJECT TO THAT SPECIAL EVENTS
DEPOSIT/CANCELLATION REQUIREMENTS.
-FOR HOTEL CANCELLATION POLICY SEE GUARANTEE
-CAP PARTICIPANT-MOST UPDATED DEPOSIT POLICY
LOCATED IN HOTEL RULES DISPLAY AT TIME OF BOOKING.
-SPECIAL EVENT POLICIES:
STAY ---------------------------------------------------MINIMUM NIGHT STAY REQUIREMENT MAY BE IN EFFECT
SEASONALLY. PLEASE CHECK AVAILABILITY.
-SPECIAL EVENT MINIMUM REQUIREMENTS:
-THE FOLLOWING ARE SPECIAL EVENT DATES:
2000: OCT 1-15, 21-26
FACILITIES --------------------------------------------PROPERTY FACILITIES AND SERVICES:
-AIRCONDITION
-CAR RENTAL
-EXECUTIVE FLR
-HAIR DRYER
-HANDICAP FAC
-LAUNDRY SVC
-LOUNGE
-MEETING ROOMS
-MINIBAR
-PARKING
-PETS ACCEPTED
-RESTAURANTS
-ROOM SERVICE
-TELEVISION
-ADDITIONAL FACILITIES AND SERVICES:
LAUNDRY SERVICE
FAX/COPY SERVICE
DAILY NEWSPAPER IN LOBBY
-171 ROOMS
-8 FLOORS
ROOM ---------------------------------------------------ROOMS FEATURE:
FACILITIES FOR TRAVELERS WITH DISABILITIES
PRIVATE BATH/SHOWER/WC
SATELLITE COLOR TV
DIRECT DIAL PHONES
MINIBAR
DOUBLE GLAZED WINDOWS
NON SMOKING ROOMS
HAIR DRYER
TOILETRIES BASKET
-FOR ROOMTYPE DESCRIPTIONS SEE GGHTLHIROO
DINING -------------------------------------------------1 RESTAURANT
-1 BAR
-FOR BREAKFAST INFORMATION SEE GGHTLHIBRE
MEETING FACILITIES -------------------------------------MEETING ROOMS
-CONFERENCE CAPACITY TO 260 PERSONS
COMMISSION ---------------------------------------------TRAVEL AGENT COMMISSION: 10.0 PERCENT
-FOR HOLIDAY INN TRAVEL AGENT COMMISSION PROGRAM
INFORMATION - SEE GGHTLHICOM
FREQUENT STAY ------------------------------------------FOR HOLIDAY INN PRIORITY CLUB PROGRAM INFORMATION
SEE GGHTLHICLU
TRANSPORTATION -----------------------------------------TRANSPORTATION:
TAXI, CAR RENTAL
-PARKING: AT A CHARGE
-COURTESY SHUTTLE BUS TO AND FROM ORLY AIRPORT:
EVERY 20 MINUTES
SATURDAY AND SUNDAY- 0500 TO MIDNIGHT
RUNGIS PONT D ORLY. FOLLOW HOLIDAY INN SIGNS.
-DIRECTIONS TO HOTEL: FROM LYON HIGHWAY A6 DIRECTION
CRETEIL EXIT RUNGIS
-DIRECTIONS TO HOTEL: FROM VERSAILLES HIGHWAY A86
D - DEP
S - STA
F - FAC
R - ROO
N - DIN
M - MEE
C - COM
Q - FRQ
T - TRA

45
DIRECTION CRETEIL EXIT RUNGIS
>HAAI13JUN
JE DEMANDE LES DISPONIBILITES POUR CET HOTEL
FR ORY
AIRPORT
TH 13JUN02-14JUN02
** SINGLE OCCUPANCY RATES **
HI HOLIDAY INN AIRPORT
ORYE89 A FREE EUR
-A-BCAT
TYPE
INFO
RATE
TYPE
INFO
PRO
1) A1KBAB A GBS
140.00 / A2DBAB A GBS
2) B1DBAB A GBS
140.00 / N1DBAB A GBS
3) N1KBAB A GBS
140.00 / N2DBAB A GBS
RAC
4) A1KRAC A G S
160.00 / A2DRAC A G S
5) B1DRAC A G S
160.00 / N1DRAC A G S
6) N1KRAC A G S
160.00 / N2DRAC A G S
7) P1KRAC A G S
191.00 /
COR* 8) A1KCOR A G S
144.00 / A2DCOR A G S
9) B1DCOR A G S
144.00 / N1DCOR A G S
10) N1KCOR A G S
144.00 / N2DCOR A G S
11) P1KCOR A G S
175.00 /
G:GNT 1-9:1-9PM HOLD D:DEP B:BFST M:MEAL S:SELL RULE
FIN DE L'AFFICHAGE
>HAORY13JUN
RATE
140.00
140.00
140.00
160.00
160.00
160.00
144.00
144.00
144.00
JE DEMANDE LES DISPONIBILITES DEPUIS LA LISTE
FR ORY
ALL
TH 13JUN02-14JUN02
**OTHER RATES AVAILABLE - CHECK HA SINGLE PROPERTY DISPLAY**
22 CI COMFORT INN PRIMEVERE -BRETIGN ORY249 D TAXI EUR
1A) ROHCOR A G
50.69 1B) A1DRAC A G
53.36
23 HL HILTON PARIS ORLY AIRPORT
ORY208 A TAXI EUR
1A) C1QRAC A
105.00 1B) C2TRAC A
105.00
24 HI HOLIDAY INN AIRPORT
ORYE89 A FREE EUR
1A) A1KBAB A GBS
140.00 1B) A2DBAB A GBS
140.00
>HS241A/G-BS
MOI OK
JE REALISE LA VENTE AVEC LA GARANTIE
AA/SU 17APR02/1211Z
ZJ5DGA
1.BRAG/LOLO MR
2 AF6019 I 13JUN 4 MRSORY HK1 0955 4 1030 1150
*1A/E*
3 HHL HI SS1 ORY IN13JUN OUT14JUN 1A1KBAB EUR140.00 DLY E89
HOLIDAY INN AIRPORT/BS-00082423/CF-............
/G-BS00082423
SEE RTSVCH
4 AP 2300000
6 FD PAX ZZ25JUN85
7 FP CH
>3/P1
JASSOCIE UN CLIENT
>RFLOLO
JE SIGNE
>ET
>RTZJ5DGA
JE RAPELLE LE DOSSIER
AA/SU 17APR02/1240Z
ZJ5DGA
1.BRAG/LOLO MR
2 AF6019 I 13JUN 4 MRSORY HK1 0955 4 1030 1150
*1A/E*
3 HHL HI HK1 ORY IN13JUN OUT14JUN 1A1KBAB EUR140.00 DLY E89
/G-BS00082423
SEE RTSVCH
4 AP 2300000
6 FD PAX ZZ25JUN85
7 FP CH
JE VAIS MAINTENANT REALISER LA LOCATION DE LA VOITURE

>CLZIORY
**AMADEUS CARS
JE DEMANDE LA LISTE DES LOUEURS AVIS = OK CLIENT

LOCATION LIST**

46
AA
AB
AC
AD
AE
COMPANY
ZI/AVIS
ZI/AVIS
ZI/AVIS
ZI/AVIS
ZI/AVIS
VICINITY CITY: PAR

CNTRY: FR
CDG-T AEROPORT ROISSY CH DE GAULLE
ORY-T ORLY PARIS AIRPORT
PARC01 PARIS 5 RUE BIXIO 7TH
PARC03 PARIS SNCF GARE D'AUSTERLITZ 13TH
PARC04 PARIS SNCF GARE SAINT LAZARE 8TH
>CAAB13JUN/ARR-1300-2000
AEROPORT TYPE VOITURE
JE DEMANDE LES DISPONIBILITES POUR AVIS

ZI/AVIS
ORY-T
PARIS/FR:ORLY
CURRENCY:EUR
ARRIVAL:TH13JUN02/13:00
RETURN:FR14JUN02/20:00
TYPE A
DAILY-EUR STC V
KM/M
CHRG
ADV
RCODE
1 EBMN
41.20 * !!! V
250K
.27
NCI
2 EBMN
44.58 * !!! V
250K
.27
5H
AWI
3 EDMR
46.69 * !!! V
250K
.28
NCI
4 MBMR
46.80 * !!! V
250K
.27
5H
AWI
5 EBMN
47.00 * !!! V
0000K
.70
SDI
6 EDMR
50.66 * !!! V
250K
.28
5H
AWI
7 EBMN
50.69 * !!! V
UNL
.00
6H
4HI
8 EDMR
52.00 * !!! V
0000K
.76
SDI
9 CDMR
52.19 * !!! V
250K
.31
NCI
10 CDMR
56.38 * !!! V
250K
.31
5H
AWI
11 EDMR
56.40 * !!! V
UNL
.00
6H
4HI
S-SURCHARGES
T-TAXES
>CS1
JE VENDS LA LOCATION DE LA VOITURE
AA/SU 17APR02/1240Z
ZJ5DGA
RF LOLO
1.BRAG/LOLO MR
2 AF6019 I 13JUN 4 MRSORY HK1 0955 4 1030 1150
*1A/E*
3 CCR ZI SS1 ORY 13JUN 14JUN EBMN/BS-00082423/ARR-1300
/RC-SD-NCI/RG-EUR 41.20- 0.27 250K DY 82.40- 0.27 250K XD
/RT-2000/CF**SEE RTSVCC**
4 HHL HI HK1 ORY IN13JUN OUT14JUN 1A1KBAB EUR140.00 DLY E89
/G-BS00082423
SEE RTSVCH
5 AP 2300000
7 FD PAX ZZ25JUN85
8 FP CH
>RFLOLO
JE SIGNE
>ET
5. EXERCICE E (AVION + HOTEL + CAR)

MONSIEUR BRAG VEUT PARTIR DE PARIS LE 24 FEVRIER VERS LES 7 HEURES. DORMIR ET LOUER UNE
VOITURE A MARSEILLE ET RENTRER A PARIS LE 25 FEVRIER VERS 18 HEURES. IL NE BENEFICIE D'AUCUNE
REDUCTION.
ETAPE 1 JE RESERVE LES BILLETS

AN24FEBPARMRS0700*25FEB1800 JE DEMANDE UNE DISPONIBILITE
1
AF7660 C9 D9 O6 Y9 S9 K9 H9 /CDG2F MRS 4 0715
T9 M9 V9 L9 GR BR
2
AF6006 Y9 S9 K9 H9 T9 M9 V9 /ORY W MRS 4 0735
0840
32 SU 24FEB 0700
E0/321
1:25
0850
E0/319

LIBERTEL VOUS DONNE *LA CLE DE PARIS JUSQU*A 50PCT REDUCTION
1:15
33 MO 25FEB 1800

47
*RESERVEZ >HARTPAR33JAN/HN-LIB * PLUS D*INFOS >GGHTLRTLIB

AF6043 Y9 S9 KL GR BR
/MRS 4 ORY W 1800
1920
2020
13
14
>SS1Y1*14
E0/319
E0/320
1:20
1:20
JE VENDS A MON CLIENT
RP/MRSA12901/
RF LOLO
1.BRAG/LOLO MR
2 AF7660 Y 24FEB 7 CDGMRS HK1
SEE RTSVC
3 AF6047 Y 25FEB 1 MRSORY HK1
SEE RTSVC
4 AP 044444444
6 FP CH
0640 2F 0715 0840
321 E 0 S
1825 4
320 E 0 S
1900 2020
JE SIGNE RF LOLO
JE FERME ET
FIN DE TRANSACTION - YE7XMU TRAINING
JE RAPELLE LE DOSSIER RT
FXA
*
01
02
03
JE DEMANDE UNE TARIFICATION
FARE BASIS
Y
Y2RT
K1DRT
*
*
*
*
DISC
* PSGR
* P1
* P1
* P1
* ATAF<EUR>
*
420.67
*
373.67
*
323.67
* MSG
*
*
*
*T
*Y
*Y
*Y
FXU03
03 K1DRT
*
* P1
*
323.67 *
*Y
ITINERARY REBOOKED
NVB NVA
BG
PAR
MRS AF 7660 K *K 24FEB 0715 K1DRT
24FEB24FEB 23
PAR AF 6047 K *K 25FEB 1900 K1DRT
25FEB25FEB 23
EUR
301.00
24FEB02PAR AF MRS150.50AF PAR150.50EUR

301.00END SITI
XT EUR 8.16FR EUR 1.18UI
EUR
5.49QW
EUR
7.84FR
EUR
9.34XT
EUR
323.67
TICKETS ARE NON REFUNDABLE AFTER DEPARTURE
>
TQT
TST 00001
MRSA12901 AA/23JAN A 0 LD
OD PARPAR SI SITI TKT A/L ...
1.BRAG/LOLO MR
PC F/B
TKT/D
NVB
NVA
BG
1 . CDG AF 7660 K 24FEB 0715 OK
K1DRT.......... 24FEB 24FEB
23K
2 O MRS AF 6047 K 25FEB 1900 OK
K1DRT.......... 25FEB 25FEB
23K
. ORY
............... ..... .....
...
.
............... ..... .....
...
.
............... ..... .....
...
FARE F EUR
301.00
EQUIV
..............
TAX X EUR
5.49QWLO
TAX
X EUR
7.84FRSE TAX X EUR
8.16FRTI TAX X EUR
1.18UIVZ
TOTAL
EUR
323.67
BR ........... ... ...........
COMMISSION
.........................
TOUR CODE .................
............................
FARE CALCULATION PAR AF MRS150.50AF PAR150.50EUR301.00END......................
..........................
EN ............................................................................
PR ............................................................................
..........................................................
48
ETAPE 2 JE RESERVE LA CHAMBRE

*TRN*
HLS2
JE DEMANDE LA LISTE DES HOTELS A MARSEILLE
AR TR CTY HOTEL NAME

ALL
FR MRS
AA S T
MRS WB ABBAYE DE SAINTE CROIX
AB S T
MRS WB AUBERGE LA REGALIDO
AC N R
MRS BW BEST WESTERN SEVAN -PERTUIS
AD N R
MRS BW BW HOTEL MARSEILLE AEROPORT
AE D T
MRS RB CITADINES MARSEILLE CENTRE APARTHOTEL
AF D T
MRS RB CITADINES PRADO CASTELLANE APARTHOTEL
AG D T
MRS RB CITADINES PRADO CHANOT APARTHOTEL
AH S T
MRS CI COMFORT HOTEL LES FLORIDIANES-AIX-EN-PRO
AI S T
MRS UI DOLCE FREGATE
AJ D T
MRS RT GRAND HOTEL MERCURE ROI RENE AIX
AK D T
MRS HI HI GARDEN COURT AIX EN PROVENCE
IDENTIFICATION LIGNE
SITUATION HOTEL
MOYEN TRANSPORT
HAS2
JE DEMANDE LA DISPONIBILITE ET LES TARIFS
FR MRS
ALL
SU 24FEB02-25FEB02
**OTHER RATES AVAILABLE - CHECK HA SINGLE PROPERTY DISPLAY**
1 RT IBIS MARSEILLE GARE ST CHARLES MRSARC D TAXI EUR
1A) ROHRAC A
60.00
2 RT IBIS MARSEILLE LA VALENTINE
MRSSTM E TAXI EUR
1A) A1DRAC A
42.00
3 RT IBIS MARSEILLE PRADO
MRSPRA D TAXI EUR
1A) A1DRAC A
45.00
4 RT IBIS SALON DE PROVENCE
MRSSAL D TAXI EUR
1A) A1DRAC A
43.00
1A) B1DRAC A
57.17 1B) A1DCOR A
64.00
cran coup
12 RT MERCURE MARSEILLE BONNEVEINE
MRSBCN D TAXI EUR
1A) D1DCOR A
73.00 1B) D1DSRS A
73.00
13 RT MERCURE MARSEILLE EURO CENTRE MRSFRA S TAXI EUR
1A) B1DCOR A
78.00 1B) B1DSRS A
78.00
14 UI NEW HOTEL BOMPARD
MRSHTL N RCAR EUR
1A) C1DCOR A 6 S
58.68 1B) C1DWKD A 6 S
58.68
15 LM NEW HOTEL SELECT
MRS905 S TAXI EUR
1A) C2TRAC A 6
53.00 1B) B2TAAA A 6
58.00
16 UI NEW HOTEL VIEUX PORT
MRSVIE D TAXI EUR
1A) C1*COR A 6 S
45.50 1B) C1*WKD A 6 S
45.50
HA16
JE DEMANDE DES INFOS SUR L'HOTEL SEGEMENT 16
FR MRS
DOWNTOWN
SU 24FEB02-25FEB02
UI NEW HOTEL VIEUX PORT
MRSVIE D TAXI EUR
-A-BCAT
TYPE
INFO
RATE
TYPE
INFO
COR
1) C1*COR A 6 S
45.50 / C1DCOR A 6 S
2) C1TCOR A 6 S
45.50 / C2*COR A 6 S
3) C2TCOR A 6 S
45.50 /
PRO
4) C1*PRO A 6 S
52.00 / C1TPRO A 6 S
RAC
5) C1*RAC A 6
65.00 / C1DRAC A 6
6) C1TRAC A 6
65.00 / C2*RAC A 6
7) C2TRAC A 6
65.00 /
WKD
8) C1*WKD A 6 S
45.50 / C1DWKD A 6 S
9) C1TWKD A 6 S
45.50 / C2*WKD A 6 S
10) C2TWKD A 6 S
45.50 /
G:GNT 1-9:1-9PM HOLD D:DEP B:BFST M:MEAL S:SELL RULE
FIN DE L'AFFICHAGE
>
HS16 1A
RATE
45.50
45.50
52.00
65.00
65.00
45.50
45.50
JE DEMANDE LA VENTE DE L'HOTEL N16 AU TARIF 1A
1.BRAG/LOLO MR
2 AF7660 K 24FEB 7 CDGMRS HK1
SEE RTSVC
AA/SU
23JAN02/0913Z
0640 2F 0715 0840
YE7XMU
321 E 0 S

49
3 HHL UI SS1 MRS IN24FEB OUT25FEB 1C1*COR EUR45.50 DLY VIE

SEE RTSVCH
4 AF6047 K 25FEB 1 MRSORY HK1 1825 4 1900 2020
320 E 0 S
SEE RTSVC
5 AP 044444444
7 FP CH
JE SIGNE RF LOLO
JE FERME ET
JE RAPPELER LE DOSSIER RT YE7XMU
J'IMPRIME POUR LE CLIENT LE DOSSIER EN UTILISANT LE FORMAT IED
LYCEE CLOVIS HUGUES
1 RUE F.DOL
AIX-PROVENCE
AIX EN PCE
FRANCE
TELEPHONE: 42.38.51.96
DATE 23JANVIER02
REFERENCE DU DOSSIER YE7XMU
BRAG/LOLO MR
*DOCUMENT DE FORMATION*
SERVICE
DE
A
DEPART ARRIVEE
-------------- ------------------- --------------------- -------- ------AIR FRANCE - AF 7660
DIM 24FEB
PARIS FR
MARSEILLE FR
0715
0840
CHARLES DE GAULLE
SANS ESCALE
TERMINAL 2F
TERMINAL 4
DUREE
1:25
H.L.E 0640
VOL NON FUMEUR
RESERVATION CONFIRMEE - K ECONOMIQUE
COLLATION SERVI
EQUIPEMENT:
AIRBUS INDUSTRIE A321
HOTEL
24FEB NEW HOTEL VIEUX PORT
25FEB 3 BIS RUE REINE ELISABETH
MARSEILLE, 13001
)>
ETAPE 3
JE LOUE LA VOITURE
CAS2 JE DEMANDE UNE DISPO VOITURE POUR SEGMENT S2 DU DOSSIER

MRS MARSEILLE/FR
CURRENCY:EUR
CHECK POLICIES: CT OR CR ENTRIES
A TYPE
DAILY-EUR STC V
KM/M CHRG
1T ZT/THRIFTY
EBMN
22.87
!!! V
UNL
.00
2T SX+SIXT
ECMN
+34.28 * !!! V
100K
.11
*SIXT*
3T ZE/HERTZ
ECMN
43.73
!!! V
0000K
.56
4T ZI/AVIS
EBMN
47.00 * !!! V
0000K
.70
5T ZL/NATIONAL
EBMN
62.00
!!! V
250K
.25
6T ZD/BUDGET
ECMN
71.65 * !!! V
250K
.30
7T EP/EUROPCAR
EBMN
150.00
!!! V
500K
.30
S-SURCHARGES
T-TAXES
CAZIS2
JE DEMANDE LOUEUR AVIS EN FONCTION SEGMENT VOL

ZI/AVIS
MRS-T
MARSEILLE/FR
CURRENCY:EUR
TYPE A
DAILY-EUR STC V
KM/M
CHRG
ADV
RCODE
1 EBMN
47.00 * !!! V
0000K
.70
SDI
2 EBMN
50.69 * !!! V
UNL
.00
6H
4HI
3 EDMR
52.00 * !!! V
0000K
.76
SDI
4 EBMN
56.20 * !!! V
0000K
.27
NCI
5 EDMR
56.40 * !!! V
UNL
.00
6H
4HI
6 CDMR
57.00 * !!! V
0000K
.80
SDI
7 EBMN
57.62 * !!! V
UNL
.00
6H
41I
8 EDMR
60.36 * !!! V
UNL
.00
6H
41I
9 CDMR
62.49 * !!! V
UNL
.00
6H
4HI
50
10 EDMR
62.69 * !!! V
0000K
.28
NCI
11 CDMR
67.45 * !!! V
UNL
.00
6H
41I
S-SURCHARGES
T-TAXES
CT11
JE DEMANDE LES CONDITIONS TARIFS POUR LA LIGNE 11

ZI/MRS
SU24FEB02/08:40 -MO25FEB02/18:00
1) EUR
67.45 *
RATE IS AVAILABLE
RATE
67.45/
UNL
CURR EUR
EXTRA DAY
32.12/
UNL
EXTRA HOUR
32.12/
UNL
19.60 PERCENT VAT
SURCHARGES --------------------------------------------- S - SUR
- AIRPORT SURCHARGE
SURCHARGE IS APPLICABLE AT ALL APTS
2.30 EUR PER DAY
MAXIMUM 4 DAYS CHARGE REGISTRATION FEE IS CHARGED ON
ALL RENTAL AGREEMENTS
COVERAGE ----------------------------------------------- C - COV
- CDW
ECRAN PARTIEL
CS11
JE VENDS LA LIGNE TARIFAIRE 11 CHEZ AVIS (en cliquant
directement sur le prix)
AA/SU 23JAN02/0951Z
YE7XMU
1.BRAG/LOLO MR
2 AF7660 K 24FEB 7 CDGMRS HK1 0640 2F 0715 0840
*1A/E*
3 CCR ZI SS1 MRS 24FEB 25FEB CDMR/BS-00082423/ARR-AF7660-K
24FEB CDG-0840/RC-SD-41I/RG-EUR 67.45- .00 UNL DY 32.12UNL XD 32.12- UNL XH/RT-1800/CF**SEE RTSVCC**
4 HHL UI HK1 MRS IN24FEB OUT25FEB 1C1*COR EUR45.50 DLY VIE
SEE RTSVCH
5 AF6047 K 25FEB 1 MRSORY HK1 1825 4 1900 2020
*1A/E*
6 AP 044444444
8 FP CH
>IED J'IMPRIME POUR LE CLIENT LE DOSSIER EN UTILISANT LE FORMAT IED

LYCEE CLOVIS HUGUES
1 RUE F.DOL
AIX-PROVENCE
AIX EN PCE
FRANCE
TELEPHONE: 42.38.51.96
DATE 23JANVIER02
REFERENCE DU DOSSIER YE7XMU
BRAG/LOLO MR
*DOCUMENT DE FORMATION*
SERVICE
DE
A
DEPART ARRIVEE
-------------- ------------------- --------------------- -------- ------AIR FRANCE - AF 7660
DIM 24FEB
PARIS FR
MARSEILLE FR
0715
0840
CHARLES DE GAULLE
SANS ESCALE
TERMINAL 2F
TERMINAL 4
DUREE
1:25
H.L.E 0640
VOL NON FUMEUR
RESERVATION CONFIRMEE - K ECONOMIQUE
COLLATION SERVI
EQUIPEMENT:
AIRBUS INDUSTRIE A321
VEHICULE
24FEB AVIS
MARSEILLE
25FEB
CDMR - OPEL ASTRA 1 4 RIO

51
4. SEANCES DE TRAVAIL 24 - 25 JANVIER 2006 AMADEUS AIR +

HOTEL + CAR
B. TP EXERCICES VENTES
EXERCICE N 1 Monsieur et Madame TIRAMISOU + enfant Julia (13 ans), veulent partir de Marseille
vers Sydney le 03 fvrier +/- 2 jours. Ils rentreront de Cairn le 05 Mars. Il sagit dun autotour.
Ils veulent un tarif famille.
Ils veulent des htels (standard).
Le 03 +/- 2 jours au 09 ils seront Sydney
Du 09 au 12, ils feront Sydney Canberra (voiture haut de gamme)
Du 12 au 16, ils feront Canberra Melbourne en voiture
Vol intrieur : Melbourne - Ayers Rock le 16 au soir
Du 16 au 19 ils seront Ayers Rock (voiture haut de gamme)
Du 19 au 25 ils feront Ayers Rock Darwin (voiture haut de gamme)
Du 25 au 05 mars, ils feront Darwin Cairn (voiture haut de gamme)
5. SEANCES DE TRAVAIL 31 JANVIER 01 MARS 2006 AMADEUS

AIR + HOTEL + CAR
C. TP EXERCICES VENTES
EXERCICE N 1 Monsieur et Madame TIRAMISOU et leurs deux enfants Julia (15 ans) et Pierre (10 ans),
veulent partir de Marseille vers Miami le 03 fvrier +/- 2 jours. Ils rentreront de Denver le
05 Mars. Il sagit dun auto-tour.
Ils veulent un tarif famille.
52
Ils veulent louer une voiture haut de gamme, type chevrolet. Ils souhaitent prendre la
voiture Miami et la rendre Denver.
Ils veulent des htels (standard).
Le 03 +/- 2 jours au 07 ils seront Miami
Du 07 au 12 ils feront Miami Atlanta
Du 12 au 17 ils feront Atlanta Memphis
Du 17 au 22 ils feront Memphis Dallas
Du 22 au 26 ils feront Dallas Oklahoma city
Du 27 au 28 ils feront Oklahoma Albuquerque
Du 01 au 05 ils feront Albuquerque Denver (top gun)
6. SEANCES DE TRAVAIL 14 - 15 MARS 2006 AMADEUS AIR, SEAT

+ SPLIT
EXAMEN SUR TABLE ET DEVANT ORDINATEUR
7. SEANCES DE TRAVAIL 21 - 22 MARS 2006 AMADEUS AIR, SEAT

+ SPLIT + GROUPE SM, ST, FFN, SRFOID
FORMAT PLAN DE CABINE
Le format de base est SM lorsque vous tes hors un PNR ou dans un PNR ouvert mais vous pouvez le
renseigner avec des options
SM2
SMAF266
SMAF266/P
SMAF266/P/23DECPARLON
SMQF006//23novsinsyd
Plan cabine pour segment 2

Plan cabine pour le vol AF266
Plan cabine pour le vol AF266 en classe P
Plan cabine pour le vol AF266 en classe P + DATE
Plan cabine global vol QF006 pour le 23 nov SINSYD
FORMAT ATTRIBUTION SIEGE

Le format de base est ST lorsque vous tes dans un PNR ouvert mais vous pouvez le renseigner avec des
options
ST/S
ST/W
ST/A
ST/B
ST/I
ST/H
ST/U
Attribution dun sige en zone fumeur

Attribution dun sige cot dun hublot
Attribution dun sige cot couloir
Attribution dun sige cot cloison
Attribution dun sige pour un bb
Attribution dun sige pour un handicap
Attribution dun sige pour un UM

53
ST/19L/P1/S2
7.1.
Attribution du sige 10L pour le passager P1 sur le

segment S2
DOSSIER MADAGASCAR
LE DOSSIER NEST PAS RETRANSCRIT
7.2.
DOSSIER AVEC PLAN CABINE ET ATTRIBUTION SIEGE PASSAGER
ECRAN POUR LE FORMAT SM DANS PNR (ATTRIBUTION DE SIEGE AU PASSAGER)

>an21decpartyo
AN21DECPARTYO
** AMADEUS AVAILABILITY - AN ** TYO TOKYO.JP
71 TU 21DEC 0000
** LE MERIDIEN PACIFIC TOKYO ** SPECIAL PASSPORT RATE
** FRM 18500 JPY SGL/DBL INCL TAX&SVC CHG >HAMDTYOMER33APR-1
1
AF 276 P8 F6 A2 J9 C9 D9 I9 /CDG2F NRT 1 1320
0915+1E0/773
11:55
Z9 Y9 B9 K9 H9 W9 T9 V9 L3 GR UR
2
JL 406 F2 C4 D4 I4 Y4 B4 M4 CDG2F NRT 2 1805
1400+1 0.744
11:55
K4 N4 Q4 X4 G4 H4
>ss1y1
RP/MRSA12901/
1 AF 276 Y 21DEC 2 CDGNRT HK1
SEE RTSVC
>nm1toto/lili mrs
RP/MRSA12901/
1.TOTO/LILI MRS
SEE RTSVC
>ap1122;tkok;fvaf;fpch
RP/MRSA12901/
1.TOTO/LILI MRS
SEE RTSVC
3 AP 1122
4 TK OK11OCT/MRSA12901
5 FP CH
6 FV AF
1220 2F 1320 0915+1 773 E 0 MB
1220 2F 1320 0915+1 773 E 0 MB
1220 2F 1320 0915+1 773 E 0 MB
>sm2
SM AF 0276/Y/21DECCDGNRT
SM AF 276 Y 21DEC CDGNRT
773
Y
1 2
3
4
89012345678901
56789012345678
E
>
E
E
L
/VVVVVVV.+....
/.---.........
K
/VVVVVVV.+....
K /.---......... L
J
/VVVVVV++...
/.UUU.....+..
G
F
E
C
B
A
IVVVVVV.....
-VVVVVV.....
IVVVVVV.+...
K K
K K
/VVVVVV++../
/VVVVVVV..../ L
/VVVVVVV..../
E
>
E
. AVAILABLE
<> WING
/S002/
CHIFFRES DES DIZAINES
CHIFFRES DES UNITES
P
L
K
J
+............ K K
+-.........-.
IH.........H. K K
/.UUU........
/.---......../
/.---......../
F GEN FACI
G
F
E
C
B
A
L
E
P
K GALLEY
E EXIT
C COT

54
+ OCCUPIED
/ RESTRICTED
() SMOKING
- LAST OFF
B BULKHEAD
D DEPORTEE
H HANDICAP
V PREF.SEAT
UP UP-DECK
Q QUIET
X BLOCKED
Z NO FILM
G GROUPS
L TOILET
I INFANT
P PET
U UMNR
R REAR
ST/19L/P1/S2
COMMENT DECRIPTER CET ECRAN ? (ATTENTION MIEUX VAUT AUJOURDHUI
UTILISER LES MASQUES VIANEO)
.
<>
F
K
E
C
+
H
X
L
G
/
P
V
Siges disponibles
Ailes de lavion
circulation
cuisine
Portes de sortie
berceau
Siges occups
Siges offerts en dernier
Siges handicaps
Siges bloqus
Toilettes
Siges pour les groupes
Siges non rservables
Siges pour bestioles pets
Siges frequent flyer
)>RT
RP/MRSA12901/
1.TOTO/LILI MRS
2 AF 276 Y 21DEC 2 CDGNRT HK1 1220 2F 1320 0915+1 773 E 0 MB
SEE RTSVC
3 AP 1122
5 SSR RQST AF HK1 CDGNRT/48LN,P1/S2
6 FP CH
7 FV AF

55
)>RT
RP/MRSA12901/
1.TOTO/LILI MRS
SEE RTSVC
3 AP 1122
5 SSR RQST AF HK1 CDGNRT/48LN,P1/S2
6 FP CH
7 FV AF
>fxa
* FARE BASIS * DISC
01 YOW
*
PSGR
* P1
* FARE<EUR> * MSG
*
4187.28 *
*T
*Y
>fxu01
01 YOW
*
* P1
*
4187.28 *
*Y
LAST TKT DTE 21DEC04 - DATE OF ORIGIN
-----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS
NVB NVA
BG
PAR
TYO AF 0276 Y Y 21DEC 1320 YOW
23
EUR
4130.00
EUR
EUR
EUR
EUR
11.48QX
30.00YQ
15.80XT
4187.28
21DEC04PAR AF TYO5013.79NUC5013.79END ROE

0.823727SITI
XT EUR 7.60FR EUR 8.20FR
>rt
RP/MRSA12901/
1.TOTO/LILI MRS
56
2
3
4
5
6
7
AF 276 Y 21DEC 2 CDGNRT HK1 1220 2F 1320 0915+1 773 E 0 MB

SEE RTSVC
AP 1122
TK OK11OCT/MRSA12901
SSR RQST AF HK1 CDGNRT/48LN,P1/S2
FP CH
FV AF
>xe5
RP/MRSA12901/
1.TOTO/LILI MRS
SEE RTSVC
3 AP 1122
5 FP CH
6 FV AF
1220 2F 1320 0915+1 773 E 0 MB
>st/45A (ATTRIBUTION MANUELLE DU SIEGE)

RP/MRSA12901/
1.TOTO/LILI MRS
SEE RTSVC
3 AP 1122
5 SSR RQST AF HK1 CDGNRT/45AN,P1/S2
6 FP CH
7 FV AF
ECRAN POUR LE FORMAT SM HORS PNR (ATTRIBUTION DE SIEGE AU PASSAGER)

Demande hors cration de PNR
AN24NOVPARSYD*30NOV
** AMADEUS AVAILABILITY - AN ** SYD SYDNEY.AUNS
1AF:QF3978 J3 C2 DL IL Y9 B9 H9 /CDG2C SIN 2
K9 M9 L9 V5 S4 O4 Q5 N4 EL
QF 006 J9 C9 D9 IL Y9 B9 H9 /SIN 1 SYD 1
K9 M9 L9 V9 S9 O9 Q9 N9 X1 EL
2
AF 256 P6 F5 A5 J9 C9 D9 I9 /CDG2C SIN 1
Z9 Y9 B9 K9 H9 W9 T9 V9 L9 GR UR
QF 006 J9 C9 D9 IL Y9 B9 H9 /SIN 1 SYD 1
K9 M9 L9 V9 S9 O9 Q9 N9 X1 EL
2315
43 WE 24NOV 0000
1840+1 0/773 TR
2000+1
0620+2E0/744
2315
1840+1E0/773
2000+1
0620+2E0/744
21:05
21:05

49 TU 30NOV 0000
** AU COEUR DE PARIS : MERCURE TOUR EIFFEL SUFFREN *RTPARFRA*
** ET MERCURE MONTPARNASSE *RTPARMTP*
RESERVEZ MAINTENANT
11
QF 001 F5 A5 JL CL DL IL Y9 /SYD 1 BKK 2 1755
2255 E0/744
B9 H9 K9 M9 LL SL EL
TG 930 F9 A9 P9 C9 D9 J9 Z9 /BKK 1 CDG 1 0005+1 0645+1 0/744
22:50
Y0 B0 M0 H0 Q0 T0 K0 S0 V0 W0
smqf006//23novsinsyd
VIANEO OUVRE LA FENETRE
ON RENTRE LE FORMAT

57
Mais si je ferme la fentre je retrouve en mode command script lancienne reprsentation

>smqf006//23novsinsyd
SM QF 0006/Y/23NOVSINSYD
SM QF 0006 Y 23NOV SINSYD
Y
2
23
4
5678
9012345678901
<
>
K +///
K
+.+....
J ////
J
++.....
H +///
H
+++....
G
F
E
D
C+/
X+/
X//
C//
G
F
E
D
C+.+..X++....
X+.....
C+.+..-
744
K
J
H
4
5
67890123456
<
>
X...+......
X...+....+.
X-.........
G
F
E
D
C-.......
X........
X........
C-.......
K
J
H
5 6
7
890123456789012345
E
X...........+..X...........+...
X-..........
K
J
H
G
F
E
D
C............
X............
X............
C............
G
F
E
D
C ////
C X/......+..-.
C X-.....+...
C X-..........
B //+/
B X/+++..+.....
B X......+...
B X...........++..
A //+/
A X/.++.++.....
A X....+.....
A X...........++.. AVAILABLE
<> WING
F GEN FACI
K GALLEY
E EXIT
C COT
+ OCCUPIED
- LAST OFF H HANDICAP
Q QUIET
G GROUPS P PET
/ RESTRICTED B BULKHEAD V PREF.SEAT X BLOCKED L TOILET U UMNR
() SMOKING
D DEPORTEE UP UP-DECK
Z NO FILM I INFANT R REAR

C
B
A
58
7.3. DOSSIER AVEC FREQUENT FLYER ET E-TICKETING

FORMAT FFA - CARTE FREQUENT FLYER
On utilise le format FFA + COMPAGNIE + N CARTE
FORMAT SRFOID - E-TICKET
On utilise les formats suivants :
SRFOID + COMPAGNIE + CARTE DIDENTITE + N
SRFOID + COMPAGNIE + PASSEPORT + N
SRFOID + COMPAGNIE + PERMIS CONDUIRE + N
SRFOID + COMPAGNIE + CARTE CREDIT + N
SRFOID + COMPAGNIE + CARTE FREQUENT FLYER + N
EXEMPLE
>anpar
** AU COEUR DE PARIS : MERCURE TOUR EIFFEL SUFFREN *RTPARFRA*
** ET MERCURE MONTPARNASSE *RTPARMTP*
RESERVEZ MAINTENANT
1
AF7665 Y9 S9 B9 K9 H9 T9 V9 /MRS 4 CDG2D 1305
1435
L9 R9 M9 X9 Q9 U9 W9 E9 A9 N9 GR
2
1550
L9 R9 M9 X9 Q9 U9 W9 E9 A9 N9 GR
3
1620
L9 R9 M9 X9 Q9 U9 W9 E9 A9 N9 GR
4
1650
L9 R9 M9 X9 Q9 U9 W9 E9 A9 N9 GR
>ss1y1
RP/MRSA12901/
1 AF7665 Y 11OCT 1 MRSCDG HK1
SEE RTSVC
1235 4
1305 1435
>nm1andreani/genevieve mrs; ap1122; tkok; fvaf; fpch

RP/MRSA12901/
1.ANDREANI/GENEVIEVE MRS
2 AF7665 Y 11OCT 1 MRSCDG HK1 1235 4 1305 1435
SEE RTSVC
3 AP 1122
5 FP CH
6 FV AF
0 MO 11OCT 1246
E0/321
1:30
E0/320
1:20
E0/319
1:20
E0/320
1:20
321 E 0 S
321 E 0 S
>FFNAR-126410852 (carte frequent flyer)

RP/MRSA12901/
2 AF7665 Y 11OCT 1 MRSCDG HK1
SEE RTSVC
3 AP 1122
5 SSR FQTV AR HK/ AR126410852
6 FP CH
7 FV AF
1235 4
1305 1435
321 E 0 S
>SRFOIDAF-FFAF1264108542 (on demande le eticket)

RP/MRSA12901/

59
2 AF7665 Y 11OCT 1 MRSCDG HK1 1235 4
SEE RTSVC
3 AP 1122
5 SSR FQTV AR HK/ AR126410852
6 SSR FOID AF HK/ FFAF1264108542
7 FP CH
8 FV AF
>fxa
* FARE BASIS * DISC
01 Y
*
PSGR
* P1
1305 1435
321 E 0 S
* FARE<EUR> * MSG
*
294.32 *
*T
*Y
>fxu01
FXU01
01 Y
*
* P1
*
294.32 *
*Y
LAST TKT DTE 11OCT04 - DATE OF ORIGIN
NVB NVA
BG
MRS
PAR AF 7665 Y Y 11OCT 1305 Y
23
EUR
270.00
EUR
EUR
EUR
EUR
2.75QW
9.00YQ
12.57XT
294.32
11OCT04MRS AF PAR270.00EUR270.00END SITI

>rflolo ; er
AA/SU 11OCT04/1049Z
Y26UBC
2 AF7665 Y 11OCT 1 MRSCDG HK1 1235 4 1305 1435
*1A/E*
3 AP 1122
5 SSR FOID AF HK/ FFAF1264108542
6 FP CH
7 FV AF
7.4. LE SPLIT
Avec ce format vous pouvez DIVISER un dossier initialement homogne. Si vos passagers
nempruntent pas les mmes itinraires, vols, etc., voil un excellent format.
ETAPE 1
ETAPE 2
ETAPE 3
ETAPE 4
ETAPE 5
ETAPE 6
Dans un dossier SPLITER ou isoler un passager avec le format SP + N

passager, Amadeus ouvre un nouveau dossier ASSOCIATE PNR
Apporter vos modifications, rajout de segments, tarification, etc.
Signez votre dossier associate PNR, format RF--Clturez votre dossier associate PNR, format EF
Vous revenez au dossier PARENT, vous y apportez vos modifications, et
vous le signez, format RF--Clturez votre dossier dorigine, formats ER ou ET
EXEMPLE
60
Deux clients demandent un Marseille Paris le 08 novembre tt le matin.

En fin daprs midi lun partira vers Nice et lautre vers Toulouse.
Le dossier de dpart sera SPLIT.
>anpar
ANPAR
0 MO 08NOV 1523
** EC-MAKE YOUR BEST CHOICE WITH COMFORT*QUALITY*CLARION HTLS
** A WIDE RATE OFFER UP TO 30% DISCOUNT BOOK >HAECPAR/SR-PRO
1
1750 E0/319
1:30
L9 M9 X9 Q9 W9 E9 N9 I2 GR
2
1750 E0/320
1:20
L9 R9 M9 X9 Q9 U9 W9 E9 A9 N9 GR
3
1820 E0/320
1:20
L9 R9 M9 X9 Q9 U9 W9 E9 A9 N9 GR
>ss2y2
(NB, javais dj un dossier ouvert, cest pourquoi
je ne renseigne pas les rubriques obligatoires)
AA/SU
8NOV04/1416Z
2DUSTT
1.POPOLE/LILIE MRS
2.TOTEAU/LALHA MRS
3 AF6037 Y 08NOV 1 MRSORY HK2 1610 4 1630 1750
*1A/E*
4 AP 1122
5 TK OK08NOV/MRSA12901
6 FP CH
7 FV AF
>rflolo; er
AA/SU
8NOV04/1424Z
2DUSTT
1.POPOLE/LILIE MRS
2.TOTEAU/LALHA MRS
3 AF6037 Y 08NOV 1 MRSORY HK2 1610 4 1630 1750
*1A/E*
4 AP 1122
6 FP CH
7 FV AF
>SP2
ICI, JE SPLITE LE DOSSIER DE DEPART ET AMADEUS CREE UN
DOSSIER ASSOCIE POUR LE PASSAGER 2
-ASSOCIATE PNRRP/MRSA12901/MRSA12901
AA/SU
1.TOTEAU/LALHA MRS
2 AF6037 Y 08NOV 1 MRSORY HK1 1610 4
3 AP 1122
5 FP CH
6 FV AF
* SP 08NOV/AASU/MRSA12901-2DUSTT
>ANPARNCE2000
8NOV04/1424Z
1630 1750
XXXXXX
*1A/E*
Notre client part depuis Paris vers Nice
ANPARNCE2000
** AMADEUS AVAILABILITY - AN ** NCE NICE.FR
0 MO 08NOV 2000
** A WIDE RATE OFFER UP TO 30% DISCOUNT BOOK >HAECNCE/SR-PRO
1
AF6238 Y9 S9 B9 K9 H9 T9 V9 /ORY W NCE 2 1900
2025 E0/320
1:25
L9 M9 X9 Q9 W9 E9 N9 GR
2
AF7712 Y9 S9 B9 K9 H9 T9 V9 /CDG2F NCE 2 1930
2105 E0/320
1:35
L9 R9 M9 X9 Q9 U9 W9 E9 A9 N9 GR
>SS1Y1
1.TOTEAU/LALHA MRS
2 AF6037 Y 08NOV 1 MRSORY HK1
AA/SU
8NOV04/1424Z
1610 4
1630 1750
XXXXXX
*1A/E*

61
3
4
5
6
7
*
AF6238 Y 08NOV 1 ORYNCE HK1 1840 W

SEE RTSVC
AP 1122
TK OK08NOV/MRSA12901
FP CH
FV AF
SP 08NOV/AASU/MRSA12901-2DUSTT
>FXA
* FARE BASIS * DISC

01 Y
*
02 Y2RT
*
03 RWEEK+Y2RT *
PSGR
* P1
* P1
* P1
1900 2025
320 E 0 S
* FARE<EUR> * MSG
*
618.39 *
*
456.39 *
*
427.39 *
*T
*Y
*Y
*Y
>FXU03
03 RWEEK+Y2RT *
* P1
*
427.39 *
*Y
ITINERARY REBOOKED
LAST TKT DTE 08NOV04 - DATE OF ORIGIN
NVB NVA
BG
MRS
PAR AF 6037 R *R 08NOV 1630 RWEEK
08NOV08NOV 20
NCE AF 6238 Y Y 08NOV 1900 Y2RT
08NOV08NOV 30
EUR
377.00
08NOV04MRS AF PAR163.50AF NCE213.00EUR

376.50END SITI
EUR
6.25QW
EUR
18.00YQ
EUR
26.14XT
EUR
427.39
>RFLOLO
JE SIGNE
AA/SU
RF LOLO
1.TOTEAU/LALHA MRS
2 AF6037 R 08NOV 1 MRSORY HK1 1610 4
SEE RTSVC
3 AF6238 Y 08NOV 1 ORYNCE HK1 1840 W
SEE RTSVC
4 AP 1122
6 FP CH
7 FV AF
* SP 08NOV/AASU/MRSA12901-2DUSTT
"
8NOV04/1424Z
XXXXXX
1630 1750
320 E 0
1900 2025
320 E 0 S
>EF
JE FERME AVEC END AND FILE ATTACHE (PNR associ) ET JE
PASSE AUTOMATIQUEMENT SUR LE DOSSIER PARENT DE LAUTRE PASSAGER 1
-PARENT PNRRP/MRSA12901/MRSA12901
AA/SU
1.POPOLE/LILIE MRS
2 AF6037 Y 08NOV 1 MRSORY HK1 1610 4
3 AP 1122
5 FP CH
6 FV AF
* SP 08NOV/AASU/MRSA12901-2DVIHV
8NOV04/1424Z
1630 1750
2DUSTT
*1A/E*
>ANPARTLS2000 Notre cliente POPOLE part de Paris vers TOULOUSE

** AMADEUS AVAILABILITY - AN ** TLS TOULOUSE.FR
1
AF6142 Y9 S9 B9 K9 H9 T9 V9 /ORY W TLS
1920
L9 M9 X9 Q9 W9 E9 N9 GR
2
AF6144 Y9 S9 B9 K9 H9 T9 V9 /ORY W TLS
1950
2030
0 MO 08NOV 2000
E0/320
1:10
2100
E0/320

1:10
62
L9 M9 X9 Q9 W9 E9 N9 GR
Y9 S9 B9 K9 H9 T9 V9 /CDG2F TLS
2020
L9 R9 M9 X9 Q9 U9 W9 E9 A9 N9 I2 GR
AF7792
2145
E0/321
1:25
>SS1Y1
AA/SU
1.POPOLE/LILIE MRS
2 AF6037 Y 08NOV 1 MRSORY HK1 1610 4
3 AF6142 Y 08NOV 1 ORYTLS HK1 1900 W
SEE RTSVC
4 AP 1122
6 FP CH
7 FV AF
>FXA
* FARE BASIS * DISC

01 Y
*
02 Y2RT
*
03 RWEEK+Y2RT *
PSGR
* P1
* P1
* P1
8NOV04/1424Z
1630 1750
1920 2030
2DUSTT
*1A/E*
320 E 0 S
* FARE<EUR> * MSG
*
593.39 *
*
438.39 *
*
409.39 *
*T
*Y
*Y
*Y
>FXU03
03 RWEEK+Y2RT *
* P1
*
409.39 *
*Y
ITINERARY REBOOKED
LAST TKT DTE 08NOV04 - DATE OF ORIGIN
NVB NVA
BG
MRS
PAR AF 6037 R *R 08NOV 1630 RWEEK
08NOV08NOV 20
TLS AF 6142 Y Y 08NOV 1920 Y2RT
08NOV08NOV 30
EUR
359.00
08NOV04MRS AF PAR163.50AF TLS195.00EUR

358.50END SITI
EUR
6.25QW
EUR
18.00YQ
EUR
26.14XT
EUR
409.39
>RFLOLO
JE SIGNE
AA/SU
RF LOLO
1.POPOLE/LILIE MRS
2 AF6037 R 08NOV 1 MRSORY HK1 1610 4
SEE RTSVC
3 AF6142 Y 08NOV 1 ORYTLS HK1 1900 W
SEE RTSVC
4 AP 1122
6 FP CH
7 FV AF
>ET
8NOV04/1424Z
2DUSTT
1630 1750
320 E 0
1920 2030
320 E 0 S
JE FERME LE DOSSIER, vous constatez les PNR attachs
FIN DE TRANSACTION - 2DUSTT SP-2DVIHV
7.5. LE SPLIT AVEC ECRAN VIANEO

63
1- Je cre un dossier PNR en cliquant sur longlet PNR Gauche, puis je renseigne les noms de mes
clients.
2- Je demande les dispos pour un vol PARIS VENICE et je rserve en demandant 4 siges, puis je clique
sur RESERVER

64
3- Je reviens sur le dossier, je le signe et je lenregistre ER
4- Apparat alors gauche de licne, licne du split, je vais maintenant spliter le dossier.
65
5- On me demande de faire un split manuel et de renseigner les passagers spliter.
6- Voil, cest fait, le dossier ASSOCIATE PNR est l, je fais ce quil y a y faire. Ici vendre un retour
66
7- Pour VENICE vers PARIS.

67
8- Je tarifie le dossier ASSOCAITE PNR.
9- Je surligne mes deux clients et jenvoie, le tarif est accept.
Tarif pour un des passagers

68
10- Ici, cest dlicat, je dois signer puis je clique sur licne END mais Amadeus met EF.
11- Je suis aussitt bascul sur le dossier PARENT PNR

69
12- Je vends deux places pour un retour vers Londres

70
13- Voil le dossier PARENT PNR est clos

71
14- Je signe et je ferme en choisissant ET, apparat bien alors la fentre donnant les rfrences des deux
dossiers.
EXERCICE B LE SPLIT SANS LES ECRANS VIANEO

>an14decmrspar

35 TU 14DEC 0000
** POUR UN SEJOUR INOUBLIABLE AU COEUR DE PAR LE PLAZA ATHENEE
** *LWPAR606* PROPOSE SON OFFRE BB A 570EUR/2PERS TAXES INCL.
1
0720 E0/319
1:20
L9 R9 M9 GR
2 *UA4691 F4 Y4 B4 M4 H4 Q4 V4 XRF
CDGTN 0609
1004
0.TRN TR
3:55
W4 A4 S4 T4 K4 L4
3
0750 E0/320
1:20
L5 GR
>ss2y1
>nm1brag/lolo mr
>nm1taf/lili mrs
>ap1122; tkok; fvaf; fpch; rflolo; er
AA/SU
1.BRAG/LOLO MR
2.TAF/LILI MRS
3 AF6001 Y 14DEC 2 MRSORY HK2 0540 4
4 AP 1122
6 FP CH
7 FV AF
9NOV04/1015Z
0600 0720
2JCKAB
*1A/E*
>sp2 ICI, JE SPLITE LE DOSSIER DE DEPART ET AMADEUS CREE UN DOSSIER

ASSOCIE POUR LE PASSAGER 2
72
AA/SU
1.TAF/LILI MRS
2 AF6001 Y 14DEC 2 MRSORY HK1 0540 4
3 AP 1122
5 FP CH
6 FV AF
* SP 09NOV/AASU/MRSA12901-2JCKAB
9NOV04/1015Z
0600 0720
XXXXXX
*1A/E*
>an15decparnce je vends un billet par nce

1
AF6240 Y9 S9 B9 K9 H9 T9 V9 /ORY W NCE 2
L9 M9 X9 Q9 GR
2
AF7700 Y9 S9 B9 K9 H9 T9 V9 /CDG2F NCE 2
L9 M9 X9 Q9 W6 GR
3
AF6244 Y9 S9 B9 K9 H9 T9 V9 /ORY W NCE 2
L9 M9 X9 Q9 W9 E9 N9 GR
0700
0825
36 WE 15DEC 0000
E0/320
1:25
0720
0855
E0/320
1:35
0730
0855
E0/319
1:25
>ss1y1
AA/SU
1.TAF/LILI MRS
2 AF6001 Y 14DEC 2 MRSORY HK1 0540 4
3 AF6240 Y 15DEC 3 ORYNCE HK1 0640 W
SEE RTSVC
4 AP 1122
6 FP CH
7 FV AF
* SP 09NOV/AASU/MRSA12901-2JCKAB
>fxa
* FARE BASIS * DISC

01 Y
*
02 Y2RT
*
03 RWEEK+Y2RT *
PSGR
* P1
* P1
* P1
9NOV04/1015Z
0600 0720
0700 0825
XXXXXX
*1A/E*
320 E 0 S
* FARE<EUR> * MSG
*
618.39 *
*
456.39 *
*
427.39 *
*T
*Y
*Y
*Y
>fxu03
03 RWEEK+Y2RT *
* P1
*
427.39 *
*Y
ITINERARY REBOOKED
LAST TKT DTE 12NOV04 - SEE ADV PURCHASE
NVB NVA
BG
MRS
PAR AF 6001 R *R 14DEC 0600 RWEEK
14DEC14DEC 20
NCE AF 6240 Y Y 15DEC 0700 Y2RT
15DEC15DEC 30
EUR
377.00
14DEC04MRS AF PAR163.50AF NCE213.00EUR

376.50END SITI
EUR
6.25QW
EUR
18.00YQ
EUR
26.14XT
EUR
427.39
>rflolo;ef
JE FERME AVEC FILE ATTACHE (pnr associ) ET JE PASSE
AUTOMATIQUEMENT SUR LE DOSSIER PARENT DE LAUTRE PASSAGER 1
1.BRAG/LOLO MR
2 AF6001 Y 14DEC 2 MRSORY HK1
3 AP 1122
AA/SU
9NOV04/1015Z
0540 4
0600 0720
2JCKAB
*1A/E*

73
5 FP CH
6 FV AF
* SP 09NOV/AASU/MRSA12901-2JCQAA
>an14decparbod1200
AN14DECPARBOD1200
** AMADEUS AVAILABILITY - AN ** BOD BORDEAUX.FR
1
AF7622 Y9 S9 B9 K9 H9 T9 V9 /CDG2D BOD B 1105
L9 R9 M9 X9 Q9 U9 W9 GR
2
AF6258 Y9 S9 B9 K9 H9 T9 V9 /ORY W BOD B 1110
L9 R9 M9 X9 Q9 U9 W9 E9 A9 N9 GR
1225
35 TU 14DEC 1200
E0/319
1:20
1215
E0/321
1:05
>ss1y1
AA/SU
9NOV04/1015Z
2JCKAB
1.BRAG/LOLO MR
2 AF6001 Y 14DEC 2 MRSORY HK1 0540 4 0600 0720
*1A/E*
3 AF7622 Y 14DEC 2 CDGBOD HK1 1035 2D 1105 1225
319 E 0
SEE RTSVC
4 AP 1122
6 FP CH
7 FV AF
* SP 09NOV/AASU/MRSA12901-2JCQAA
>fxa
* FARE BASIS * DISC
01 Y2RT
*
02 RWEEK
*
03 Y
*
*1*
PSGR
* P1
* P1
* P1
* FARE<EUR> * MSG
*
426.39 *
*
369.39 *
*
347.39 *
*T
*Y
*Y
*Y
>fxu03
03 Y
*
* P1
*
347.39 *
*Y
NVB NVA
BG
MRS
XPAR AF 6001 Y Y 14DEC 0600 Y
30
BOD AF 7622 Y Y 14DEC 1105 Y
30
EUR
297.00
EUR
EUR
EUR
EUR
6.25QW
18.00YQ
26.14XT
347.39
14DEC04MRS AF X/PAR AF BOD297.00EUR297.00

END SITI
>rflolo;et
FIN DE TRANSACTION - 2JCKAB SP-2JCQAA
7.6. DUPLICATION NHP PNR GROUPE ET NU AVEC ECRAN VIANEO
7.6.1 DOSSIER DUPLICATION DUN PNR

74
LES FORMATS RRN et RRA
Aprs avoir affich le dossier PNR

dupliquer utilisez le format
Aprs avoir affich le dossier PNR, vous
pouvez copier les lments dun PNR et
associer au dossier dorigine le nouveau
PNR, utilisez le format
RRN puis compltez les rubriques

obligatoires, signez et clturez.
RRA puis compltez les rubriques
obligatoires, signez et clturez.
>AN10decpar
1
AF6001
2
Y9 S9 B9 K9 H9 T9 V9 /MRS 4 ORY W 0600

L9 R9 M9 X9 Q9 U9 W9 E9 A9 N9 GR
*UA4691 F4 Y4 B4 M4 H4 Q4 V4 XRF
CDGTN 0609
W4 A4 S4 T4 K4 L4
0720
E0/319
1004
0.TRN
1:20
TR
3:55
>ss1y1
RP/MRSA12901/
SEE RTSVC
*TRN*
0540 4
0600 0720
319 E 0 S
>nm1tutu/lolo mr; AP1122;fpca;tkok;fvaf

RP/MRSA12901/
1.TUTU/LOLO MR
SEE RTSVC
3 AP 1122
5 FP CA
6 FV AF
0540 4
0600 0720
319 E 0 S
>fxa
* FARE BASIS * DISC
01 Y
*
PSGR
* P1
* FARE<EUR> * MSG
*
294.32 *
*T
*Y
>fxu01
01 Y
*
* P1
*
294.32 *
*Y
NVB NVA
BG
MRS
PAR AF 6001 Y Y 10DEC 0600 Y
30
EUR
270.00
EUR
EUR
EUR
EUR
>
2.75QW
9.00YQ
12.57XT
294.32
10DEC04MRS AF PAR270.00EUR270.00END SITI

PAGE
2/ 2
>rflolo ; er
1.TUTU/LOLO MR
3 AP 1122
5 FP CA
6 FV AF
AA/SU
8NOV04/1408Z
0540 4
0600 0720
2DT8PX
*1A/E*

75
>rrn
JE DUPLIQUE LE DOSSIER
-IGNORED 2DT8PXRP/MRSA12901/
SEE RTSVC
2 AP 1122
3 FP CA
4 FV AF
0540 4
0600 0720
319 E 0 S
0540 4
0600 0720
319 E 0 S
>nm1tutu/lolo
-REPLICATED PNRRP/MRSA12901/
1.TUTU/LOLO
SEE RTSVC
3 AP 1122
4 FP CA
5 FV AF
Je signe et je clture RFLOLO et ET
7.6.2 DOSSIER PNR NON HOMOGENE NHP Vous avez souvent t confronts aprs avoir cltur votre dossier une abominable ligne renvoye par
Amadeus : DOSSIER NON HOMOGENE !!! Il sagit maintenant de comprendre comment utiliser cette
condition si dtestable en fin dun examen oral avec le prof.
Un dossier est dit non homogne, lorsque par exemple, le nombre de siges rservs nest pas gal au
nombre de passagers. Il en va de mme lorsque les itinraires ne sont pas identiques pour tous les
passagers, ou bien encore lorsque les classes de rsa ne sont pas toutes les mmes pour les passagers.
Il peut apparatre, et cest l toute limportance, de crer intentionnellement, un
dossier passager NHP lorsque le voyage des clients nest pas en tout point identique.
LES FORMATS DES LA VENTE
1- Crer un PNR
2- Vendre le vol aller commun trois passagers par exemple
3- Vendre le vol retour au passager 1 et 3 seulement ;
format SS NBR PASSAGER + CLASSE + SEGMENT / PN,N
SS2Y2/P1,3
4- Signez et clturez le dossier qui apparat en NHP
>anpar
ANPAR
0 MO 08NOV 1510
** *MC* MARRIOTT LEISURE BREAKS & BEST RATE GARANTIS POUR TTES
** RESERVATIONS-NE CHERCHER PAS AILLEURS VERIFIEZ >GGHTLMCPRO
1
1750 E0/319
1:30
L9 M9 X9 Q9 W9 E9 N9 I2 GR
2
1750 E0/320
1:20
L9 R9 M9 X9 Q9 U9 W9 E9 A9 N9 GR
76
AF6039
Y9 S9 B9 K9 H9 T9 V9 /MRS 4 ORY W
L9 R9 M9 X9 Q9 U9 W9 E9 A9 N9 GR
1700
1820
E0/320
1:20
>SS3Y2
RP/MRSA12901/
SEE RTSVC
1610 4
1630 1750
320 E 0
>NM1TUTU/LOLO; NM1TOTO/LILI; NM1TITI/LULU; AP1122; TKOK; FVAF; FPCA

RP/MRSA12901/
1.TITI/LULU
2.TOTO/LILI
3.TUTU/LOLO
4 AF6037 Y 08NOV 1 MRSORY HK3 1610 4 1630 1750
SEE RTSVC
5 AP 1122
7 FP CA
8 FV AF
320 E 0
>ANPARNCE2200

0 MO 08NOV 2200
** A WIDE RATE OFFER UP TO 30% DISCOUNT BOOK >HAECNCE/SR-PRO
1
2225 E0/320
1:25
L9 R9 M9 X9 Q9 U9 W9 E9 A9 N9 GR
2
2255 E0/319
1:25
L9 R9 M9 X9 Q9 U9 W9 E9 A9 N9 GR
>SS2Y2/P1,3
SEULS LES PASSAGERS 1 ET 3 PARTENT A NICE
*** NHP ***

RP/MRSA12901/
1.TITI/LULU
2.TOTO/LILI
3.TUTU/LOLO
4 AF6037 Y 08NOV 1 MRSORY HK3 1610 4 1630 1750
SEE RTSVC
5 AF6246 Y 08NOV 1 ORYNCE HK2 2110 W 2130 2255
/P1,3
SEE RTSVC
6 AP 1122
8 FP CA
9 FV AF
320 E 0
319 E 0
>rflolo; er
AXR FOR PNR:
1.TITI/LULU
3.TUTU/LOLO
***NHP***
2
2
2DUKDQ
2DUKDQ
2.TOTO/LILI 1
08NOV 1513
2DUKDS

77
7.6.3 DOSSIER CREATION PNR GROUPE

LES FORMATS
>an15janmrspar
AN15JANMRSPAR
61 SA 15JAN 0000
** SOFITEL GETAWAY INVITATIONS * UP TO 40% DISCOUNT * 10% COM*
3
0750 E0/319
1:20
L9 R9 M9 X9 Q9 U9 W9 E9 A9 N9 GR
>ss10y3
RP/MRSA12901/
1 AF6003 Y 15JAN 6 MRSORY HN10 0610 4
SEE RTSVC
0630 0750
319 E 0 S
0630 0750
319 E 0 S
0630 0750
319 E 0 S
>ng10btsvpt
RP/MRSA12901/
0. 10BTSVPT NM: 0
1 AF6003 Y 15JAN 6 MRSORY HN10 0610 4
SEE RTSVC
>nm1tutu/lolo mr
RP/MRSA12901/
0. 9BTSVPT NM: 1
2 AF6003 Y 15JAN 6 MRSORY HN10 0610 4
SEE RTSVC
>nm1agray/lili mrs
>nm1crer/mimie
>nm3filler/lola/popole/berthe
>nm4gravhe/anabel/pierre/alain/cedric
RP/MRSA12901/
0. 0BTSVPT NM:10
11 AF6003 Y 15JAN 6 MRSORY HN10 0610 4
SEE RTSVC
0630 0750
319 E 0 S
>rtn
RP/MRSA12901/
0. 0BTSVPT NM:10
1.AGRAY/LILI MRS
4.FILLER/POPOLE
7.GRAVHE/PIERRE
10.TUTU/LOLO MR
2.CRER/MIMIE
3.FILLER/LOLA
5.FILLER/BERTHE
6.GRAVHE/ANABEL
8.GRAVHE/ALAIN
9.GRAVHE/CEDRIC
>fxp
01 P1-10
LAST TKT DTE 15JAN05 - DATE OF ORIGIN
NVB NVA
BG
MRS
PAR AF 6003 Y Y 15JAN 0630 Y
30
EUR
270.00
15JAN05MRS AF PAR270.00EUR270.00END SITI

78

EUR
EUR
EUR
EUR
2.75QW
9.00YQ
11.57XT
293.32
>ap12222 ; fpch; tkok; fvaf
RP/MRSA12901/
0. 0BTSVPT NM:10
11 AF6003 Y 15JAN 6 MRSORY HN10 0610 4
SEE RTSVC
12 AP 12222
14 FP CH
15 FV AF
0630 0750
319 E 0 S
0630 0750
319 E 0 S
>rflolo
RP/MRSA12901/
RF LOLO
0. 0BTSVPT NM:10
11 AF6003 Y 15JAN 6 MRSORY HN10 0610 4
SEE RTSVC
12 AP 12222
14 FP CH
15 FV AF
>er; rflolo
AA/SU 15NOV04/0929Z
YEQLKK
RF LOLO
0. 0BTSVPT NM:10
11 AF6003 Y 15JAN 6 MRSORY HN10 0610 4 0630 0750
*1A/E*
12 AP 12222
14 SSR GRPF YY SETTLED FARE
15 FP CH
16 FV AF
>et
FIN DE TRANSACTION - YEQLKK TRAINING
>rtw-yeqlkk
AA/SU 15NOV04/0929Z
YEQLKK
0. 0BTSVPT NM:10
BKD:10
CNL: 0
SPL: 0
1.AGRAY/LILI MRS
2.CRER/MIMIE
3.FILLER/LOLA
4.FILLER/POPOLE
5.FILLER/BERTHE
6.GRAVHE/ANABEL
7.GRAVHE/PIERRE
8.GRAVHE/ALAIN
9.GRAVHE/CEDRIC
10.TUTU/LOLO MR
11 AF6003 Y 15JAN 6 MRSORY HN10 0610 4 0630 0750
*1A/E*
12 AP 12222
15 FP CH
16 FV AF
>srgrpfaf-gv10

AA/SU 15NOV04/0929Z
0. 0BTSVPT NM:10
BKD:10
CNL: 0
SPL: 0
1.AGRAY/LILI MRS
2.CRER/MIMIE
3.FILLER/LOLA
YEQLKK

79
4.FILLER/POPOLE
5.FILLER/BERTHE
6.GRAVHE/ANABEL
7.GRAVHE/PIERRE
8.GRAVHE/ALAIN
9.GRAVHE/CEDRIC
10.TUTU/LOLO MR
11 AF6003 Y 15JAN 6 MRSORY HN10 0610 4 0630 0750
*1A/E*
12 AP 12222
15 SSR GRPF AF GV10
16 FP CH
17 FV AF
>2-4g
AA/SU 15NOV04/0929Z
YEQLKK
0. 3BTSVPT NM: 7
BKD:10
CNL: 0
SPL: 0
1.AGRAY/LILI MRS
2.FILLER/BERTHE
3.GRAVHE/ANABEL
4.GRAVHE/PIERRE
5.GRAVHE/ALAIN
6.GRAVHE/CEDRIC
7.TUTU/LOLO MR
8 AF6003 Y 15JAN 6 MRSORY HN10 0610 4 0630 0750
*1A/E*
9 AP 12222
12 SSR GRPF AF GV10
13 FP CH
14 FV AF
>rflolo ; er

AA/SU 15NOV04/0932Z
YEQLKK
0. 3BTSVPT NM: 7
8 AF6003 Y 15JAN 6 MRSORY HN10 0610 4 0630 0750
*1A/E*
9 AP 12222
12 SSR GRPF AF GV10
13 FP CH
14 FV AF
>nm1toto/lulu
>nm2zorro/suvi/quer
AA/SU 15NOV04/0932Z
YEQLKK
0. 0BTSVPT NM:10
11 AF6003 Y 15JAN 6 MRSORY HN10 0610 4 0630 0750
*1A/E*
12 AP 12222
15 SSR GRPF AF GV10
16 FP CH
17 FV AF
>rflolo

AA/SU 15NOV04/0932Z
YEQLKK
RF LOLO
0. 0BTSVPT NM:10
11 AF6003 Y 15JAN 6 MRSORY HN10 0610 4 0630 0750
*1A/E*
12 AP 12222
15 SSR GRPF AF GV10
16 FP CH
17 FV AF
80
>et
FIN DE TRANSACTION - YEQLKK TRAINING
Le dossier sous Viano

81
7.7
DOSSIER QUELQUES NOUVEAUX FORMATS
EXEMPLE N1
>an16decmrspar
AN16DECMRSPAR
31 TH 16DEC 0000
** POUR UN SEJOUR INOUBLIABLE AU COEUR DE PAR LE PLAZA ATHENEE
** *LWPAR606* PROPOSE SON OFFRE BB A 570EUR/2PERS TAXES INCL.
1
0720 E0/319
1:20
L9 R9 M9 X9 Q9 U9 W9 E7 GR
JE SAIS QUE/TOUS LES JOURS LE PREMIER VOL MARSEILLE PARIS SAPPELLE

AF6001, donc pourquoi faire une AN, un format me suffit pour faire ma
vente.
SS + N VOL + CLASSE + DATE + VILLE DEP VILLE ARR + NBR CLIENT
>ssaf6001y18novmrspar4
RP/MRSA12901/
SEE RTSVC
>nm2tutu/lolo/lala
*** NHP
RP/MRSA12901/
1.TUTU/LOLO
2.TUTU/LALA
SEE RTSVC
0540 4
0600 0720
319 E 0 S
0600 0720
319 E 0 S
***
0540 4
>nm2popole/lili/lulu
RP/MRSA12901/
1.POPOLE/LILI
2.POPOLE/LULU
SEE RTSVC
3.TUTU/LOLO
4.TUTU/LALA
0540 4 0600 0720
319 E 0 S
>1/(chd)
RP/MRSA12901/
1.POPOLE/LILI(CHD)
2.POPOLE/LULU
3.TUTU/LOLO
4.TUTU/LALA
5 AF6001 Y 18NOV 4 MRSORY HK4 0540 4 0600 0720
SEE RTSVC
6 OSI YY 1CHD/P1
319 E 0 S
>rt
RP/MRSA12901/
1.POPOLE/LILI(CHD)
2.POPOLE/LULU
3.TUTU/LOLO
4.TUTU/LALA
5 AF6001 Y 18NOV 4 MRSORY HK4 0540 4 0600 0720
SEE RTSVC
6 OSI YY 1CHD/P1
319 E 0 S
EXEMPLE N2
>an19novparmrs
AN19NOVPARMRS
1
AF6002 Y9 S9 B9 K9 H9 T9 V9 /ORY W MRS 4 0635
0750
4 FR 19NOV 0000
E0/319
1:15

82
L9 M9 X9 Q9 W9 E9 A9 N9 GR
>ssaf6002y19novparmrs2/p1-2
*** NHP ***

RP/MRSA12901/
RF LOLO
1.POPOLE/LILI(CHD)
2.POPOLE/LULU
3.TUTU/LOLO
4.TUTU/LALA
5 AF6001 Y 18NOV 4 MRSORY HK4 0540 4 0600 0720
SEE RTSVC
6 AF6002 Y 19NOV 5 ORYMRS HK2 0615 W 0635 0750
/P1-2
SEE RTSVC
7 AP 1122
9 OSI YY 1CHD/P1
10 FP CA
11 FV AF
319 E 0 S
319 E 0 S
>fxa
SPLIT PNR - DIFFERENT BOOKING CODES REQUIRED FOR LOWEST FARE

PASSENGER
PTC
NP ATAF<EUR>
TAX
PER PSGR
01 POPOLE/LILI
CH
1
56.00
50.89
106.89
02 POPOLE/LULU
ADT
1
386.00
50.89
436.89
03 TUTU/LOLO
ADT
1
386.00
50.89
436.89
04 TUTU/LALA
ADT
1
386.00
50.89
436.89
TOTALS
1214.00
203.56
1417.56
1 LAST TKT DTE 18NOV04 - SEE ADV PURCHASE

2-4 LAST TKT DTE 18NOV04 - DATE OF ORIGIN
1 TICKETS ARE NON-REFUNDABLE
>rflolo; er
AXR FOR PNR:
1.POPOLE/LILI(- 2
3.TUTU/LALA
2
YFRMA5
YFRMA6
***NHP***
2.POPOLE/LULU
2
4.TUTU/LOLO
2
15NOV 1227
YFRMA5
YFRMA6
>rtyfrma5
--- AXR --RP/MRSA12901/MRSA12901
AA/SU 15NOV04/1127Z
YFRMA5
1.POPOLE/LILI(CHD)
2.POPOLE/LULU
3 AF6001 Y 18NOV 4 MRSORY HK2 0540 4 0600 0720
*1A/E*
4 AF6002 Y 19NOV 5 ORYMRS HK2 0615 W 0635 0750
*1A/E*
5 AP 1122
7 OSI YY 1CHD/P1
8 FP CA
9 FV AF
* SP 15NOV/AASU/MRSA12901-NHP PROC
>rtyfrma6
--- AXR --RP/MRSA12901/MRSA12901
AA/SU 15NOV04/1127Z
YFRMA6
1.TUTU/LOLO
2.TUTU/LALA
3 AF6001 Y 18NOV 4 MRSORY HK2 0540 4 0600 0720
*1A/E*
4 AP 1122
6 FP CA
7 FV AF
* SP 15NOV/AASU/MRSA12901-NHP PROC
>
83
7.8
DOSSIER CHANGEMENT DES NOMS ET PRENOMS DANS UN PNR
LES FORMATS NU
COMMENCONS PAR QUELQUES PAGES HELP (he) DAMADEUS SUR LE FORMAT NU

>henu
CHANGE NAME
FOR AN EXPLANATION, PLEASE ENTER:
EN
5FEB04 1102Z
MS43
TASK
---UPDATE NAME
UPDATE GIVEN NAME ONLY
FORMAT
-----NU2/1SMITH/HANS MR
NU3/JANE MRS
CHANGE NAME
3/1LEE/JOHN MR
MS148
UPDATE MULTIPLE FAMILY

NAMES AND GIVEN NAMES
NU1-3/5/4COOPER/DAVID
/JACQUELINE/JO/BRUCE
MS190
CHANGE FAMILY NAME,

GIVEN NAMES, PASSENGER
TYPES AND ID CODES
1/2/2WILSON/BRIAN(ID12345)
/JACKY(CHD)
MS211
ADD/MODIFY PASSENGER
TYPE AND ID CODE
3/(CHD)
MS232
>ms148
CHANGE NAME
REFERENCE
--------MS127
MS127
EN
5FEB04 1102Z
CHANGING A NAME
--------------THE FOLLOWING PNR ILLUSTRATES HOW TO CHANGE A NAME:
--------------------------------------------------------------RP/MUC1A0701/MUC1A0701
BM/PR 20JUN98/0949Z
DMDVVN
1.BECKER/MICHAEL MR
2.FOUGERES/ELIANE MS
3.TOMASINI/MARCO MR
4 LH4366 V 02SEP 1 FRAORY HK3
1 0730 0845
*1A/
5 ARNK
6 LH3519 V 09SEP 1 MXPFRA HK3
1005 1130
*1A/
7 AP FRA 1234 5678/P1-2
8 TK OK20JUN/MUC1A0701
--------------------------------------------------------------TO CHANGE MR MARCO TOMASINI TO MR JOHN LEE, ENTER:
3
/1
LEE/JOHN MR
3/1LEE/JOHN MR
NAME ELEMENT TO BE CHANGED
SLASH, FOLLOWED BY THE NUMBER OF PASSENGERS WITH
THE SAME FAMILY NAME
FAMILY NAME, AND SLASH, FOLLOWED BY THE GIVEN
NAME, AND TITLE
SYSTEM RESPONSE:
--------------------------------------------------------------LBPROD Une Marque de Laurent@braghieri.com
84
RP/MUC1A0701/MUC1A0701
BM/PR 20JUN98/0949Z
DMDVVN
1.BECKER/MICHAEL MR
2.FOUGERES/ELIANE MS
3.LEE/JOHN MR
4 LH4366 V 02SEP 1 FRAORY HK3
1 0730 0845
*1A/
5 ARNK
6 LH3519 V 09SEP 1 MXPFRA HK3
1005 1130
*1A/
7 AP FRA 1234 5678/P1-2
8 TK OK20JUN/MUC1A0701
--------------------------------------------------------------UPDATING MULTIPLE FAMILY NAMES AND GIVEN NAMES
---------------------------------------------TO UPDATE MULTIPLE FAMILY NAMES AND GIVEN NAMES, ENTER, FOR
EXAMPLE:
NU1-3/5/4COOPER/DAVID/JACQUELINE/JO/BRUCE
NU
NAME UPDATE TRANSACTION CODE
1-3/5
THE NUMBER OF THE NAME ELEMENTS

THAT ARE BEING UPDATED
/4
THE NUMBER OF NAMES IN THE PARTY.

ALSO INDICATES THAT FAMILY NAMES
ARE BEING UPDATED
COOPER
THE NEW FAMILY NAME
/DAVID/JACQUELINE/JO/BRUCE
THE UPDATED GIVEN NAMES
>MD
CHANGING FAMILY NAME, GIVEN NAMES, PASSENGER TYPES, ID CODES
-----------------------------------------------------------TO CHANGE A FAMILY NAME, GIVEN NAMES, PASSENGER TYPES, AND ID
CODES, ENTER, FOR EXAMPLE:
1/2/2WILSON/BRIAN(ID12345)/JACKY(CHD)
1/2
THE NUMBERS OF THE NAME ELEMENTS THAT ARE

BEING UPDATED
/2
THE NUMBER OF PASSENGERS WITH THE SAME

SURNAME
WILSON
THE NEW FAMILY NAME FOR BOTH NAME ELEMENTS
/BRIAN(ID12345)
THE GIVEN NAME WITH ID CODE
/JACKY(CHD)
NEW GIVEN NAME WITH PASSENGER TYPE CODE
ADDING OR MODIFYING A PASSENGER TYPE OR ID CODE

----------------------------------------------TO ADD OR MODIFY PASSENGER TYPE OR ID CODES IN A NAME
ELEMENT, YOU MUST USE THE NAME CHANGE ENTRY.
ENTER, FOR EXAMPLE:
3/(CHD)
DELETING A PASSENGER TYPE OR ID CODE
-----------------------------------TO DELETE A PASSENGER TYPE OR ID CODE, ENTER, FOR EXAMPLE:
3/
3
THE NAME ELEMENT NUMBER

85
YOU CAN MODIFY A PASSENGER TYPE OR ID CODE AT THE SAME TIME

AS THE FAMILY NAME AND/OR GIVEN NAME.
-
ADDING (CHD) AUTOMATICALLY GENERATES THE ASSOCIATED

OSI ELEMENT.
DELETING (CHD) AUTOMATICALLY CANCELS THE ASSOCIATED

OSI ELEMENT.
YOU MUST SPECIFY AN EXISTING PASSENGER CODE/ID CODE OR

INFANT ASSOCIATION IN THE NAME CHANGE ENTRY IF IT IS TO BE
RETAINED. FOR EXAMPLE:
NAME:
8.HARWOOD/BRUCE(INFMOZART/A)(ADT)(ID1234)
ENTER:
8/BRIAN (CHD)
SYSTEM
RESPONSE:
8.HARWOOD/BRIAN (CHD)
REJECTION BY AN AIRLINE OF NAME CHANGE OR UPDATE

-----------------------------------------------NOT ALL AIRLINES ACCEPT NAME CHANGE OR NAME UPDATE ENTRIES.
AS A RESPONSE TO A NAME CHANGE OR NAME UPDATE ENTRY, AN AIRLINE
MAY CHANGE THE STATUS OF ITS SEGMENTS IN THE PNR. THE STATUS
CODE MAY CHANGE TO ONE OF THE FOLLOWING ADVICE CODES:
US
UU
UC
UNABLE TO ACCEPT SALE

WAITLIST
WAITLIST CLOSED, UNABLE TO ACCEPT
IF THE SEGMENT IS RESERVED FOR MULTIPLE PASSENGERS, THE SEGMENT

STATUS IS CHANGED FOR ALL PASSENGERS EVEN IF ONLY ONE NAME
ELEMENT HAS BEEN MODIFIED.
NOTE: IF YOU MODIFY A NAME, YOU MUST CONTACT THE AIRLINE TO
ENSURE THAT THE NAME CHANGE OR UPDATE WAS RECEIVED.
AN SSR NAME ELEMENT APPEARS IN THE PNR FOR EACH SEGMENT THAT
HAS HAD A CHANGE OF STATUS DUE TO A NAME CHANGE. FOR EXAMPLE:
SSR NAME LH HELFRA3019C10JUN.SEGMENT STATUS CHANGED DUE
NAME CHG.
ATTENTION ECRANS PARTIELS
EXEMPLE
ANPAR
0 MO 08NOV 1514
** *MC* MARRIOTT LEISURE BREAKS & BEST RATE GARANTIS POUR TTES
** RESERVATIONS-NE CHERCHER PAS AILLEURS VERIFIEZ >GGHTLMCPRO
1
1750 E0/319
1:30
L9 M9 X9 Q9 W9 E9 N9 I2 GR
2
1750 E0/320
1:20
L9 R9 M9 X9 Q9 U9 W9 E9 A9 N9 GR
>ss2y2
>nm1toto/lala mr; nm1popol/lili mrs; tkok; fvaf; ap1122; fpch; rflolo;
er
86
re
BTS VPT 1
ANNEE 2005-2006 BTS-VPT.COM Lyce Clovis Hugues AIX EN PROVENCE
AA/SU
1.POPOL/LILI MRS
3
4
5
6
7
8NOV04/1416Z
2DUSTT
2.TOTO/LALA MR
AF6037 Y 08NOV 1 MRSORY HK2

AP 1122
FP CH
FV AF
1610 4
1630 1750
*1A/E*
Voil nous y sommes, changeons le premier nom et le prnom
>nu1/1paupole/lilie mrs
AA/SU
1.PAUPOLE/LILIE MRS
3
4
5
6
7
8NOV04/1416Z
2DUSTT
2.TOTO/LALA MR

AP 1122
FP CH
FV AF
1610 4
1630 1750
AA/SU
8NOV04/1416Z
*1A/E*
Passons au second client

>nu2/1toteau/ladha mrs
1.PAUPOLE/LILIE MRS
3
4
5
6
7
2.TOTEAU/LADHA MRS

AP 1122
FP CH
FV AF
1610 4
1630 1750
2DUSTT
*1A/E*
8. SEANCES DE TRAVAIL 28 - 29 MARS 2006 AMADEUS + TAXES

LES TAXES AERIENNES (VOIR COURS RESSOURCES TOURISTIQUES)
D. TAXES AERIENNES
123456-
fqntax/fr
fqnpsc/fr
exercice 1
exercice 2
exercice 3
exercice 4
RAPPELS
Pour obtenir, les taxes ariennes vous pouvez demander au GDS
1- Les taxes par pays fqntax/fr
2- Les taxes par ville fqntax/par fqntax/cdg
3- Les taxes passagers fqnpsc/fr fqnpsc/it
87
>fqntax/fr
FQNTAX/FR
FR FRANCE
FRANCE TAX INFORMATION
** TICKETS SOLD AND ISSUED IN CO, PLS REFER TO INFONOTE 1A/0001 **
** TAXES COLLECTABLE ON TICKET **
1.
2.
3.
4.
5.
AVIATION CIVILE TAX

FISCAL TAX
FRENCH AIRPORT TAX
VAT ADJUSTMENT TAX
PASSENGER SERVICE CHARGE INTERNATIONAL
DOMESTIC
---> SEE FQNPSC/FR <----
CODE
FR
FR
FR
UI
QX
QW
AMOUNT
VARIABLE
EUR 4.57
VARIABLE
VARIABLE
VARIABLE
**
TAXES NOT COLLECTABLE ON TICKET ** NONE

-----------------------------------------------------------1. AVIATION CIVILE TAX
TAX CODE ON TICKET: * FR *
INTERNAL TAX TYPE : ( SE )
THE FOLLOWING TAXES ARE CHARGED ON ALL TICKETS ISSUED
IN FRANCE OR ABROAD FOR EACH DEPARTURE FROM A FRENCH
AIRPORT:
- FOR DOMESTIC INTRA FRANCE/FRENCH OVERSEAS DEPARTMENTS AND
TERRITORIES/LA DESIRADE/LES SAINTES/MARIE GALANTE
AND EUROPEAN UNION
- EUR 4.48
* EFF 07DEC05 FOR TRAVEL ON/AFTER 01 JAN2006
- EUR 3.92
- FOR INTERNATIONAL TRAVEL
* EFF 07DEC05 FOR TRAVEL ON/AFTER 01 JAN2006
*** FOR HELI AIR MONACO (YO)
BETWEEN NICE AND MONACO :
- EUR 7.60
- EUR 7.04
EUR 4.48
EXEMPTIONS:
-
ON DUTY FLIGHT CREW.

PASSENGER IN DIRECT TRANSIT WITH SAME FLIGHT NUMBER.
INFANTS UNDER 2 YEARS OF AGE.
PASSENGERS ON AIRPLANES MAKING A TECHNICAL STOP.
SECOND DEPARTURE AFTER IN-FLIGHT TURN BACK DUE TO
TECHNICAL OR WEATHER REASON.
- AF FLIGHT NUMBERS 7100 TO 7299 (GROUND TRANSPORTATION)
- SN FLIGHTS 6501 TO 7000 (GROUND TRANSPORTATION)
----------------------------------------------------------2. FISCAL TAX
TAX CODE ON TICKET:
INTERNAL TAX CODE :
* FR *
( TR )
A TAX OF EUR 4.57 IS CHARGED FOR EACH ARRIVAL AND

DEPARTURE TO/FROM CORSICA.
EXEMPTIONS:
- TRANSIT PASSENGERS WITH SAME FLIGHT NUMBERS.
- DOMESTIC TRAVEL WITHIN CORSICA.
- NO FARE TICKETS (EXCEPT ID00RN)
- INF ONLY WHEN TRAVELLING WITH A NO FARE TICKET
88
3. FRENCH AIRPORT TAX

TAX CODE ON TICKET:
INTERNAL TAX CODE :
* FR *
( TI )
PURPOSE OF THE TAX:
TO FINANCE FIRE SERVICES, BIRD

STRIKE PREVENTION, SAFETY AND
ENVIRONMENTAL MONITORING.
SPECIFIED BY AIRPORT, SEE LIST
BELOW IN EURO:
LEVIED FROM FOLLOWING AIRPORTS:
AMOUNTS:
FOR TRAVEL ON/AFTER 01JAN06 & TKT O/A 22NOV05

AJA
BIQ
CDG
CLY
DOL
GNB
LPY
MLH
ORY
PUF
SXB
XCR
10
9.48
8.50
10
10
10
10
5.70
8.50
9.50
8.69
10
ANG
BOD
CER
CMF
EBU
LAI
LRH
MPL
OUE
RCO
TLN
10
9.03
10
10
10
10
10
9.89
10
10
10
AVN
BVA
CEQ
DCM
EGC
LDE
LRT
MRS
PAR
RDZ
TLS
10
7.79
10
8.50
10
10
10
6.29
8.50
7.89
7.02
AUR
BVE
CFE
DIJ
ETZ
LEH
LTQ
NCE
PGF
RHE
TUF
10
5.07
10
10
10
10
10
7.45
10
6.68
2.60
BES
BZR
CFR
DLE
FNI
LIG
LTT
NCY
PGX
RNS
UIP
10
10
10
10
5.02
8.47
10
10
10
10
10
BIA
CCF
CHR
DNR
FSC
LIL
LYS
NTE
PIS
SNR
URO
10
4
10
10
10
10
8.00
8.06
10
10
10
THIS TAX IS INTERLINEABLE.

THE AIRPORT TAX IS TO BE COLLECTED AT POINT OF SALE AND SHOW
SEPARATELY ON THE TICKET.
THE LIFTING CARRIER IS RESPONSIBLE FOR THE REMITTANCE.
EXEMPTIONS :
- INFANTS (CHILDREN UNDER 2)
- AIRLINE CREW ON DUTY
- PASSENGER IN DIRECT TRANSIT WITH SAME FLIGHT NUMBER.
- INVOLUNTARY REROUTINGS DUE TO TECHNICAL PROBLEMS OR
WEATHER CONDITIONS.
- TRAVEL FROM VICHY OR MONTLUCON
- AF FLIGHTS 7100 TO 7299 (GROUND TRANSPORTATION)
- SN FLIGHTS 6501 TO 7000 (GROUND TRANSPORTATION) FROM
07JAN04.
ADDITIONAL COMMENTS:
NB: IN CASE OF TRAVEL WHOLLY WITHIN CONTINENTAL FRANCE
(I.E. EXCLUDING CORSICA), THE AMOUNT OF THE AIRPORT TAX
-FR- SHOULD BE INCLUDED WHEN CALCULATING THE VAT
ADJUSTMENT TAX -UI-.
----------------------------------------------------------4. VAT ADJUSTMENT TAX
TAX CODE ON TICKET:
INTERNAL TAX CODE :
* UI *
( VZ )
APPLICABLE FOR TICKETS ISSUED AND TRAVEL ON/AFTER 12JUL99

DEFINITION : TO DISTINGUISH VAT , APPLIED TO AVIATION
CIVILE TAX ( FR) , AIRPORT TAX (FR), DOMESTIC
PASSENGER SERVICE CHARGE ( QW).
THIS TAX IS APPLICABLE TO ALL PASSENGER ON DOMESTIC FLIGHTS
A WHOLLY WITHIN CONTINENTAL FRANCE JOURNEY.

89
AMOUNT:
5.5 PERCENT OF /FR/ PLUS /QW/ TAXES
THE VAT ADJUSTMENT TAX IS TO BE COLLECTED AT POINT OF SALE

AND SHOWN SEPARATELY ON THE TICKET.
THE LIFTING CARRIER IS RESPONSIBLE FOR THE REMITTANCE.
THIS TAX IS INTERLINEABLE.
EXEMPTIONS :
- INFANTS
- ID/AD/DG/GE/IG/UD/RG TICKETS
- TRAVEL BETWEEN CONTINENTAL FRANCE AND CORSICA
(AJA, BIA, CLY, FSC)
- AF FLIGHTS NUMBER 7100 TO 7299 (TGV GROUND
TRANSPORTATION)
ADDITIONAL COMMENTS:IF ONE OF THESE CODES(FR OR QW)IS NOT
APPLICABLE THE VAT ADJUSTMENT TAX IS NOT APPLICABLE EITHER.
IF A DIFFERENT CODE OTHER THAN /FR/ AND /QW/ IS APPLICABLE,
THE VAT ADJUSTMENT TAX IS NOT APPLICABLE.
>fqnpsc/fr
PSC
FR
PASSENGER SERVICE CHARGE FOR FRANCE

----------------------------------** COLLECTABLE ON TICKET **
** FOR TICKETS SOLD AND ISSUED IN CO, PLS REFER TO INFONOTE 1A/0001 **
TAX CODE ON TICKET: *( QW )*FOR DOMESTIC
*( QX )*FOR INTERNATIONAL
INTERNAL TAX TYPE :
( LO/AE/AP )
THE PASSENGER SERVICE CHARGE WILL BE LEVIED ON ALL TICKETS

FOR EACH DEPARTURES DEPARTING FROM THE FOLLOWING AIRPORTS
IN FRANCE.
THE PSC IS INTERLINEABLE, AND WILL BE COLLECTED AT POINT
OF SALE AND SHOWN SEPARATELY FROM THE FARE ON THE TICKET.
THE LIFTING AIRLINE IS RESPONSIBLE FOR REMITTING THE PSC
OF THE AIRPORT AUTHORITY.
1 - FRENCH METROPOLITAN AIRPORT
2 - DOMESTIC FRANCE (CORSICA INCLUDED)
3 - EUROPEAN UNION - SCHENGEN COUNTRIES :
AUSTRIA/BELGIUM/DENMARK/FINLAND/FRANCE/GERMANY/GREECE/
ITALY/LUXEMBOURG/NETHERLANDS/PORTUGAL/SPAIN/SWEDEN
4 - EUROPEAN UNION - NON SCHENGEN COUNTRIES :
CYPRUS/CZECH REPUBLIC/ESTONIA/HUNGARY/IRELAND/LATVIA/
LITHUANIA/MALTA/POLAND/SLOVAKIA/SLOVENIA/UNITED KINGDM
5 - EUROPE :
COUNTRIES LOCATED IN EUROPE AND NOT LISTED IN 3 AND 4
6 - FRENCH OVERSEAS :
- DEPARTEMENTS :
GUADELOUPE/FRENCH GUIANA/MARTINIQUE/REUNION
- TERRITORIES :
FRENCH POLYNESIA/NEW CALEDONIA
7 - OTHER DESTINATIONS
1
AGF
AJA
2
2.64
3.89
3
2.64
5.83
4
2.64
5.83
5
8.00
6.80
6
8.00
6.80
7
8.00
6.80

90
ANE
3.80
ANG
3.62
AVN
5.51
AUR
1.98
BES
3.26
BIA(?) 3.84
BIA(??)3.90
BIQ
4.20
BOD
3.36
BVE
1.52
BZR
2.17
BZR(*) 2.30
CCF
2.29
CER
12.76
CFE
3.47
CFR
4.64
CLY(?) 4.00
CLY(??)4.13
CMF
2.50
DCM
1.73
DIJ
2.98
DNR
2.90
DOL
4.00
EBU
3.00
EGC
3.97
EPL
2.50
ETZ
2.60
ETZ ?? 2.65
FNI
4.27
FSC
4.77
GNB
2.59
LAI
1.76
LDE
3.13
LDE?? 3.23
LEH
4.60
LIG
3.81
LIL
2.88
LRH
5.34
LRT
3.45
LYS
3.27
MLH
7.38
MPL
2.97
MRS
2.79
MRS & 2.84
NCE
3.15
NCE ** 3.21
NCY
2.34
NTE
3.00
CDG
4.19
X/CDG 3.64
ORY
4.19
X/ORY 3.64
PAR
@4.74
X/PAR @4.00
PGF
4.16
PGX
4.47
PIS
2.93
PUF
3.58
PUF ?? 3.71
RDZ
4.27
RHE
2.74
RNE
1.98
RNS
4.00
SBK
3.20
SXB
3.20
3.80
3.62
5.51
1.98
3.26
8.38
8.38
4.20
6.00
1.52
2.17
2.30
5.18
12.20
7.50
4.64
9.61
9.93
5.12
1.73
2.98
8.99
10.00
4.13
5.93
2.50
2.60
2.65
5.55
4.77
8.00
1.76
7.13
7.37
4.60
3.81
6.40
7.77
4.19
7.95
7.98
2.97
6.05
6.17
7.44
7.57
2.34
5.75
6.29
4.72
6.29
4.72
7.11
4.98
4.16
4.47
3.26
3.58
3.71
3.69
2.74
6.56
4.00
11.31
7.07
3.80
3.62
5.51
1.98
3.26
8.38
8.38
4.20
6.00
1.52
2.17
2.30
5.18
12.20
7.50
4.64
9.61
9.93
5.12
1.73
2.98
8.99
10.00
4.13
5.93
2.50
2.60
2.65
5.55
4.77
8.00
1.76
7.13
7.37
4.60
3.81
6.40
7.77
4.19
7.95
7.98
2.97
6.05
6.17
7.44
7.57
2.34
5.75
9.09
6.82
9.09
6.82
10.24
7.17
4.16
4.47
3.26
3.58
3.71
3.69
2.74
6.56
4.00
11.31
7.07
7.00
8.86
5.51
1.98
9.84
9.28
9.42
4.20
8.60
1.52
6.46
6.85
5.18
12.20
9.25
4.92
9.77
10.09
6.56
1.73
2.98
8.99
10.00
6.86
5.93
2.50
4.11
4.18
8.12
10.53
7.00
8.86
5.51
1.98
9.84
9.28
9.42
4.20
5.91
1.52
6.46
6.85
5.34
12.20
9.25
4.92
9.77
10.09
6.56
4.02
6.90
8.99
10.00
6.86
7.75
2.50
4.11
4.18
8.12
10.53
7.00
8.86
5.51
1.98
9.84
9.28
9.42
4.20
8.60
1.52
6.46
6.85
5.34
12.20
9.25
4.92
9.77
10.09
6.56
4.02
6.90
8.99
10.00
6.86
7.75
2.50
4.11
4.18
8.12
10.53
8.54
7.13
9.99
6.70
3.81
8.02
8.08
9.23
9.19
8.38
7.27
6.59
6.71
8.32
8.47
5.23
8.18
12.10
9.08
12.10
9.08
12.70
8.89
7.60
8.64
7.98
7.78
8.05
3.69
2.74
6.56
7.50
11.31
8.60
8.54
9.67
9.99
6.70
7.37
4.61
8.08
9.23
9.19
8.38
7.27
6.59
6.71
8.32
8.47
5.23
5.43
9.09
6.82
9.09
6.82
10.24
7.17
7.60
8.64
7.98
7.78
8.05
3.69
2.74
6.56
7.50
11.31
8.60
8.54
9.67
9.99
6.70
7.37
8.02
8.08
9.23
9.19
8.38
7.27
6.59
6.71
8.32
8.47
5.23
8.18
12.10
9.08
12.10
9.08
12.70
8.89
7.60
8.64
7.98
7.78
8.05
3.69
2.74
6.56
7.50
11.31
8.60

91
SXB ?? 3.253.25
TLN
3.81
TLN ?? 3.88
TLS
2.84
TLS ?? 2.90
TUF
4.28
UIP
2.02
URO
4.79
VHY
2.44
VNE
2.90
3.25
4.86
4.95
7.50
7.65
4.28
2.02
4.80
2.44
6.10
8.60
4.86
4.95
7.50
7.65
4.28
2.02
4.80
2.44
6.10
8.60
7.17
5.98
8.05
8.21
4.89
4.39
7.17
2.44
6.10
8.60
7.17
5.98
8.05
8.21
4.89
4.39
7.17
2.44
6.10
7.17
5.98
8.05
8.21
4.89
4.39
7.17
2.44
6.10
(*) TRANSIT PASSENGER (12 HOURS)

(?) TRAVEL DATE UNTIL 31MAR06
(??) TRAVEL DATE FROM 01APR06
** TRAVEL ON/AFT 16APR06
* TRAVEL ON AFTER 15MAR06
& TRAVEL ON AFTER 01JUN06
EXCEPTIONS :
CARRIER EI : TRANSIT IN PAR EUR 16.20 // FROM PAR EUR 17.93
PAR :EUR 18.39
MRS 5.96 EUR
TLS 10.09 EUR
NCE 11.11 EUR
CARRIER RE FROM LRT TO GWY/LTN/ORK/WAT/KIR : 8.05 EUR
EXEMPTIONS :
-INFANTS(UNDER 2 YEARS OF AGE)
-AIRLINE CREW ON DUTY
-ID/AD/DG/GE/IG/UD/RG TICKETS
ID00S1/2 AND ID50S1/2
ID00B1/2 AND ID50B1/2
ID00C1/2 AND ID50C1/2
WILL NO LONGER BE EXEMPTED ON AF FLIGHTS
-TRANSIT PASSENGERS CONNECTING ON THE SAME AIRCRAFT
-FLIGHT FROM POX (PONTOISE) FOR CARRIER 2G
-AF FLIGHT NUMBERS 7100 TO 7299 (TGV GROUND TRANSPORTATION)
-PAX IN TRANSIT IN PARIS (LESS THAN 12HOURS) ON AF FLIGHTS
(ON/AFTER 13DEC04)
-GROUND TRANSPORTATION LH TRAIN AND BUS SERVICE
CARRIER BA: FROM GNB TO EU
EUR 8.00
CARRIER AF: TRANSFERT LESS THAN 12H FROM PAR AND LYS ARE
EXEMPTED FROM QXTAX
EXERCICE 1 UN ALLER SIMPLE EN France MRS PAR AVRIL 2006

>anmrspar
** *HL* TAKE ME TO THE HOTELS HILTON PARIS FROM 99 EUR**
**
TO BOOK > HLPAR
4
AF6043 Y9 S9 B9 KL HL GR
/MRS 4 ORY W 1800
1920
5
1950
L9 M9 X9 Q9 W9 E9 N4 GR
6
2020
L9 M9 X9 Q9 W9 GR
7
2050
L9 R9 M9 X9 Q9 U9 W9 E9 N9 GR
>ss1y6
RP/MRSA12901/
1 AF6047 Y 13APR 4 MRSORY HK1 1840 4 1900 2020
319 E 0
0 TH 13APR 1545
E0/320
E0/320
1:20
1:20
E0/319
1:20
E0/319
1:20

92
SEE RTSVC
>nm1tutu/lolo; ap112233333;tkok;fvaf;fpch
>fxa
* FARE BASIS * DISC
* PSGR
01 Y
*
* P1
*1*FARE VALID FOR E TICKET ONLY
* FARE<EUR> * MSG
*
295.72 *
*T
*Y
>fxu01
01 Y
*
* P1
*
295.72 *
*Y
LAST TKT DTE 13APR06 - DATE OF ORIGIN
NVB NVA
BG
MRS
PAR AF 6047 Y Y 13APR 1900 Y
30
EUR
270.00
13APR06MRS AF PAR270.00EUR270.00END
EUR
2.79QW
EUR
12.00YQ
EUR
10.93XT
EUR
295.72
FARE VALID FOR E TICKET ONLY
CALCULS
REDEVANCE PASSAGER (FQNPSC/FR)
Ville dpart aller
Ville dpart retour
Not sur billet QW ou QX

MRS 2.79
TOTAL 2.79
Aviation civil tax

aller
retour
Not sur billet YQ

12
TOTAL 12
TAXE AEROPORTS FRANCAIS

Ville dpart aller
Ville dpart retour
MRS 3.92
TOTAL-1 3.92
FISCAL TAX
TVA 5.5
MRS 6.29
TVA 5.5 0.72
TOTAL-2 7.01
Not sur billet XT
TOTAL -1 + TOTAL 2 10.93
TOTAL GENERAL TAX
BILLET HORS TAXES
AERIENNES
TOTAL BILLET TTC
>rflolo;er
1.TUTU/LOLO
AA/SU
13APR06/1346Z
25.72
270
295.72
2HSSQN

93
2
3
4
5
6
AF6047 Y 13APR 4 MRSORY HK1

AP 112233333
TK OK13APR/MRSA12901
FP CH
FV AF
1840 4
1900 2020
*1A/E*
EXERCICE 2 UN ALLER RETOUR EN France MRS LIL MRS AVRIL 2006

>an15maymrslil*16may
AN15MAYMRSLIL*16MAY
** AMADEUS AVAILABILITY - AN ** LIL LILLE.FR
1YS*AF5321 Y9 S9 B9 K9 R9 M9 H9 /MRS 4 LIL
T9 V9 X6 Q9 U9 W9 E9 A9 N9 GR
2YS*AF5323 Y9 S9 B9 K9 R8 M9 H9 /MRS 4 LIL
0840
1015
32 MO 15MAY 0000
E0/100
1:35
1615
1750
E0/F70
0805
33 TU 16MAY 0000
E0/100
1:35
1540
E0/F70

11YS*AF5320 Y9 S9 B9 K9 R9 M9 H9 /LIL
MRS 4 0630
T9 V9 X5 Q9 U9 W9 E9 A7 N9 GR
12YS*AF5322 Y9 S9 B9 K9 R8 M9 H9 /LIL
MRS 4 1405
T9 V9 X3 Q9 U8 W9 E9 A8 N9 L3 I8 GR
>ss1y1*11
RP/MRSA12901/
1 AF5321 Y 15MAY 1 MRSLIL HK1
OPERATED BY REGIONAL
SEE RTSVC
2 AF5320 Y 16MAY 2 LILMRS HK1
SEE RTSVC
0820 4
0840 1015
100 E 0
0610
0630 0805
100 E 0
1:35
1:35
>nm1tutu/lolo;tkok;ap112222;rm mauvaise tarification;fpch

RP/MRSA12901/
1.TUTU/LOLO
2 AF5321 Y 15MAY 1 MRSLIL HK1 0820 4 0840 1015
100 E 0
SEE RTSVC
3 AF5320 Y 16MAY 2 LILMRS HK1 0610
0630 0805
100 E 0
SEE RTSVC
4 AP 112222
6 FP CH
>fxa
* FARE BASIS * DISC
* PSGR
01 Y
*
* P1
02 Y2RT
*
* P1
03 RWEEK
*
* P1
04 UWEEK7
*
* P1
05 UWEEK14
*
* P1
06 AWEEK21
*
* P1
*1-6*FARE VALID FOR E TICKET ONLY
* FARE<EUR> * MSG
*
745.44 *
*
630.44 *
*
547.44 *
*
435.44 *
*
346.44 *
*
230.44 *
*T
*Y
*Y
*Y
*Y
*Y
*Y
>fxu06
06 AWEEK21
*
* P1
*
230.44 *RB
*Y
ITINERARY REBOOKED
LAST TKT DTE 20APR06 - SEE ADV PURCHASE
NVB NVA
BG
MRS
LIL AF 5321 A *A 15MAY 0840 AWEEK21
15MAY15MAY 20
MRS AF 5320 A *A 16MAY 0630 AWEEK21
16MAY16MAY 20
94
EUR
175.00
15MAY06MRS AF LIL87.50AF MRS87.50EUR175.00

END
EUR
5.67QW
EUR
24.00YQ
EUR
25.77XT
EUR
230.44
ENDOS NO CHANGE/NO REFUND
PAYMT NONREF/APEX
CALCULS
Ville dpart aller
Ville dpart retour
Aviation civil tax
aller
retour

MRS 2.88
LIL 2.79
TOTAL 5.67
Not sur billet YQ
12
12
TOTAL 24

Ville dpart aller
Ville dpart retour
MRS 3.92
LIL 3.92
TOTAL-1 7.84
FISCAL TAX
TVA 5.5
MRS 6.29
LIL 10
TVA5.5 1.65
TOTAL-2 17.97
Not sur billet XT
TOTAL -1 + TOTAL 2 25.77
TOTAL GENERAL TAX
BILLET HORS TAXES
AERIENNES
TOTAL BILLET TTC
55.44
175
230.44
>rflolo; er
AA/SU 13APR06/1355Z
2HS9X5
1.TUTU/LOLO
2 AF5321 A 15MAY 1 MRSLIL HK1 0820 4 0840 1015
*1A/E*
3 AF5320 A 16MAY 2 LILMRS HK1 0610
0630 0805
*1A/E*
4 AP 112222
6 RM MAUVAISE TARIFICATION
7 FE PAX NO CHANGE/NO REFUND/S2-3
8 FP CH
>tqt
>
S ....
TST 00001
MRSA12901 AA/13APR A 0 LD 20APR06 OD MRSMRS SI .... T- E AL ...
1.TUTU/LOLO
PC F/B
TKT/D
NVB
NVA
BG
95
1 . MRS AF 5321 A 15MAY 0840 OK

AWEEK21........ 15MAY 15MAY
20K
2 O LIL AF 5320 A 16MAY 0630 OK
AWEEK21........ 16MAY 16MAY
20K
. MRS
............... ..... .....
...
.
............... ..... .....
...
.
............... ..... .....
...
FARE F EUR
175.00
EQUIV
..............
TX001 X EUR
5.67QWLO
) TX002 X EUR
24.00YQAC TX003 X EUR
7.84FRSE TX004 X EUR
16.29FRTI
TOTAL
EUR
230.44
BR ........... ... ........... NF ...........
COMMISSION
.........................
TOUR CODE .................
............................
FARE CALCULATION MRS AF LIL87.50AF MRS87.50EUR175.00END........................
................................................................................
................................................................................
..........................
EN NO CHANGE/NO REFUND.........................................................
PR NONREF/APEX.................................................................
..........................................................
MORE
EXERCICE 3 UN ALLER RETOUR France EUROPE ROME MRS ROM AVRIL

2006
>AN15MAYMRSrom
AN15MAYMRSROM
** AMADEUS AVAILABILITY - AN ** ROM ROME.IT
1XK*AF5099 Y9 S9 B9 K9 R9 M9 H7 /MRS 3 FCO B
Q7 T7 V7 L7 X1 U7 W7 E7 GR
2AF:AZ7389 Y4 R4 B4 M4 H4 K4 Q4 MRS 3 FCO B
V4 T4 O4 L4
3
AF7823 Y9 S9 B9 K9 H9 T9 V9 /MRS 4 LYS 2
R9 M9 X9 Q9 U9 W9 E9 A9 N9 L9 GR
DB*AF5821 Y9 S9 B9 K9 R9 M7 H5 /LYS 2 FCO B
Q5 T5 V5 L5 X3 U5 W5 E1 GR
>ss1y2
RP/MRSA12901/
1 AZ7389 Y 15MAY 1 MRSFCO HK1
OPERATED BY AIR FRANCE
SEE RTSVC
1000
1135
32 MO 15MAY 0000
E0/AT7
1:35
1000
1135
E0/AT7
1400
1500
E0/AT4
1545
1710
E0/CRJ
1000 1135
>nm1tutu/lala mrs;ap122222;tkok;fpca;fvaf
RP/MRSA12901/
1.TUTU/LALA MRS
3 1000 1135
OPERATED BY AIR FRANCE
SEE RTSVC
3 AP 122222
5 FP CA
6 FV AF
>fxa
* FARE BASIS * DISC
01 Y
*
02 COW3
*
PSGR
* P1
* P1
1:35
3:10
AT7 E 0
AT7 E 0
* FARE<EUR> * MSG
*
554.26 *
*
538.26 *
*T
*Y
*Y
>fxu02
02 COW3
*
* P1
*
538.26 *
*Y
LAST TKT DTE 15MAY06 - DATE OF ORIGIN
NVB NVA
BG
96
MRS
ROM AZ
7389 Y
EUR
506.00
EUR
EUR
EUR
EUR
6.05QX
16.00YQ
10.21XT
538.26
Y 15MAY 1000
COW3
30
15MAY06MRS AZ ROM604.20NUC604.20END ROE

0.837469
XT EUR 3.92FR EUR 6.29FR
>rflolo;er
1.TUTU/LALA MRS
3 AP 122222
5 FP CA
6 FV AF
AA/SU
13APR06/1415Z
3
1000 1135
CALCULS
Ville dpart aller
Ville dpart retour
2IIMQN
*1A/E*

TOTAL
Aviation civil tax

aller
retour
Not sur billet YQ

TOTAL

Ville dpart aller
Ville dpart retour
TOTAL-1
FISCAL TAX
TVA 5.5
TVA
TOTAL-2
Not sur billet XT
TOTAL -1 + TOTAL 2
TOTAL GENERAL TAX
BILLET HORS TAXES
AERIENNES
TOTAL BILLET TTC
32.26
506
RT
S ....
TST 00001
MRSA12901 AA/13APR I 0 LD 15MAY06 OD MRSROM SI .... T- . AL AF.
1.TUTU/LALA MRS
97

PC F/B
TKT/D
NVB
NVA
BG
1 . MRS AZ 7389 Y 15MAY 1000 OK
COW3........... ..... .....
30K
. FCO
............... ..... .....
...
.
............... ..... .....
...
.
............... ..... .....
...
.
............... ..... .....
...
FARE F EUR
506.00
EQUIV
..............
TX001 X EUR
6.05QXAP
TX002 X EUR
6.29FRTI
TOTAL
EUR
538.26
BR ........... ... ........... NF ...........
COMMISSION
.........................
TOUR CODE .................
FORM OF PAYMENT CA............................................................
............................
FARE CALCULATION MRS AZ ROM604.20NUC604.20END ROE0.837469......................
................................................................................
................................................................................
..........................
EN ............................................................................
PR ............................................................................
>fqntax/it
IT ITALY
ITALY TAX INFORMATION
** FOR TKTS SOLD AND ISSUED IN CO PLS SEE NOTE 1A/0001**
**
12345-
TAXES COLLECTABLE ON TICKET **

INTERNATIONAL/DOMESTIC EMBARKATION TAX
SECURITY CHARGE
SECURITY BAG CHARGE
VALUE ADDED TAX ON IT-VT-EX TAXES
COUNCIL CITY TAX
IT
VT
EX
FN
HB
VARIABLE
VARIABLE
VARIABLE
10%
EUR 2
** TAXES NOT COLLECTABLE ON TICKET **

NONE
-----------------------------------------------------------1. EMBARKATION TAX
TAX CODE ON TICKET: * IT *
INTERNAL TAX TYPE : ( EB ) ( LO ) (EM)
**EFFECTIVE FOR TICKETS ISSUED ON/AFTER 01FEB2006,FOR TRAVEL
ON/AFTER 10FEB2006, NEW AMOUNTS WILL APPLY******************
THE FOLLOWING AMOUNTS APPLY FOR DOMESTIC DEPARTURES AND
DEPARTURES TO EU-COUNTRIES FROM:
TO EU
TO OUTSIDE EU
AHO
EU 3.98
AOI : EUR 4.85
BRI : EUR 3.77
BGY : EUR 5.42
FRL : EUR 6.66
PMF : EUR 4.13
CUF : EUR 4.03
PSR : EUR 3.87
GOA : EUR 5.06
PEG : EUR 4.34
BLQ : EUR 6.46
BZO : EUR 5.01
VBS : EUR 4.29
BDS : EUR 4.18
CAG : EUR 3.82
CTA : EUR 4.60
FLR,GRS : EUR 6.82
SUF : EUR 4.44
LIN : EUR 5.89
MXP : EUR 6.25
NAP : EUR 5.22
OLB : EUR 4.29
3.31
6.37
7.26
7.72
3.82
5.98
7.69
3.81 7.54
3.32
7.18
4.05
7.26
5.33
5.67
4.60
3.81
7.46
7.48
7.28
7.34

98
PMO
PSA
RMI
CIA
FCO
TRS
SAY
TRN
VCE
VRN
VIC
TPS
DEP
: EUR 4.23
: EUR 5.99
: EUR 8.01
: EUR 8.01
: EUR 5.63
: EUR 4.70
: EUR 4.49
: EUR 5.78
: EUR 6.87
: EUR 6.04
: EUR 6.20
: EUR 3.27
FROM ALL OTHER
3.73
7.28
5.47
7.54
7.61
7.85
7.48
7.70
5.06
7.41
4.31
7.57
6.33
7.61
7.25
ITALIAN AIRPORTS : EUR 3.72
DEPARTURE FROM ANY AIRPORT IN ITALY TO DESTINATIONS

OUTSIDE THE EUROPEAN UNION (EU):
EUR 8.26
==> CHILDREN (2-12) PAY HALF OF THE ABOVE MENTIONED AMOUNTS.
EXEMPTIONS:
- INFANTS
- PASSENGERS ON PURELY DOMESTIC ITINERARIES CONTINUING THEIR
TRAVEL WITHIN 7 HOURS
- CREW- AZ STAFF
-----------------------------------------------------------2. SECURITY CHARGE
TAX CODE ON TICKET:
INTERNAL TAX TYPE :
* VT *
( SE )
PURPOSE OF THE TAX: FOR X-RAYING HAND BAG/PAX BODY CHECK

AMOUNTS:
INTERNATIONAL DEPARTURES: EUR 1.81

DOMESTIC DEPARTURES
: EUR 1.81
APPLICATION:
APPLICABLE FOR DEPARTURE FROM THE

FOLLOWING AIRPORTS IN ITALY: LIN/MXP/
FCO/CIA/CAG/AHO/PSA/GOA/VRN/BGY/PSR/FLR/
SUF/OLB/NAP/RMI/TRS/TRN/VCE/AOI/TSF/PMO/
CTA/BLQ/VBS/BRI/BDS/REG/PEG/
LMP/PNL/PMF
THE
AND
THE
THE
SECURITY CHARGE IS TO BE COLLECTED AT POINT OF SALE,

SHOWN SEPARATELY ON THE TICKET.
LIFTING AIRLINE IS REPONSIBLE FOR THE REMITTANCE.
CHARGE IS INTERLINEABLE.
EXEMPTIONS:
- INFANTS (CHILDREN UNDER 2)
- DOMESTIC TRANSIT/TRANSFER PASSENGERS (24 HOURS) ON WHOLLY
DOMESTIC TRAVEL
- TRANSFERS DOMESTIC TO SCHENGEN COUNTRIES
- TRANSFERS SCHENGEN COUNTRIES TO DOMESTIC EXCEPT FCO.
- TRANSFERS SCHENGEN COUNTRIES TO SCHENGEN EXCEPT FCO
- INVOLUNTARY REROUTINGS
- AIRLINE CREW ON DUTY
-----------------------------------------------------------3. SECURITY BAG CHARGE
TAX CODE ON TICKET:
INTERNAL TAX TYPE :
* EX *
( AE )
THIS CHARGE IS APPLICABLE TO ALL PASSENGERS IRRESPECTIVE OF

WHETHER THEY HAVE BAGGAGE OR NOT. THE CHARGE IS APPLICABLE
FOR TRAVEL DEPARTING FROM ALL ITALIAN AIRPORTS LISTED BELOW
99
EVEN IF THE JOURNEY ORIGINATES OUTSIDE OF ITALY AND

IRRESPECTIVE OF THE PLACE OF SALE.
ROMA FIUMICINO
2.05
ROMA CIAMPINO
2.05
MILANO MALPENSA
2.07
MILANO LINATE
2.07
BERGAMO
2.12
GENOVA
1.99
TORINO
1.75
VENEZIA TESSERA
1.75
NAPOLI
1.50
BOLOGNA
1.83
PALERMO
1.71
CATANIA
1.58
VERONA
1.10
CAGLIARI
1.49
PISA
1.68
FIRENZE (FLORENCE)1.91
OLBIA
1.68
BARI
1.67
BRINDISI
1.67
LAMEZIA
1.99
ALGHERO
1.96
TRIESTE
1.47
TREVISO
1.56
ANCONA
1.67
BRESCIA
1.64
PESCARA
1.16
RIMINI
2.33
REGGIO CALABRIA
1.71
CROTONE(CRV)
1.41
CUNEO(CUF)
4.89
LAMPEDUSA(LMP)
3.77
PERUGIA(PEG)
3.26
EUR
EUR
EUR
EUR
EUR
EUR
EUR
EUR
EUR
EUR
EUR
EUR
EUR
EUR
EUR
EUR
EUR
EUR
EUR
EUR
EUR
EUR
EUR
EUR
EUR
EUR
EUR
EUR
EUR
EUR
EUR
EUR
PANTELLERIA (PNL)
TRAPANI(TPS)
3.77 EUR
1.29 EUR
EXEMPTION :
-
INFANTS ( UNDER 2)
AIRLINE CREW ON DUTY
TRANSIT/TRANSFERT PASSENGERS CONNECTING WITHIN 24 HOURS
MINISTRY OF TRANSPORT AND INFRASTRCTURE STAFF TRAVELLING
ON DUTY WITH FREE TICKETS
-----------------------------------------------------------4. DOMESTIC VALUE ADDED TAX
TAX CODE ON TICKET:
INTERNAL TAX TYPE :
* FN *
( VZ )
FOR TKT/TRAVEL ON/AFTER 07AUG03, 10 % OF THE AMOUNT OF THE

IT+VT+EX+HB TAXES WILL BE CHARGED ON DOMESTIC TRAVEL
EXEMPTIONS : INFANTS UNDER 2 - FREE TICKETS FOR ID TRAVEL TRANSIT/TRANSFERS UNDER 24 HOURS
----------------------------------------------------------5. COUNCIL CITY TAX
TAX CODE ON TICKET:
INTERNAL TAX TYPE :
* HB *
( CO )
PURPOSE : GOVERNMENT FINANCIAL BUDGET

VALIDITY : FROM 12 AUG 04
DOMESTIC AND INTERNATIONAL DEPARTURES
EUR

100
EXEMPTIONS : INFANTS
EXERCICE 4 UN ALLER RETOUR France ETATS-UNIS PAR NYC AVRIL

2006
>an15mayparnyc*25may
AN15MAYPARNYC*25MAY
** AMADEUS AVAILABILITY - AN ** NYC NEW YORK.USNY
32 MO 15MAY 0000
** FITZPATRICK HOTELS OF NYC * DISCOUNTS UP TO 25PCT OFF BAR
** CHECK AVAIL*GRAND CNTRL >HAYXNYCFIT *MANHATTAN >HAYXNYCFMH
2
AF 022 P9 F7 J9 C9 D9 I9 Z9 /CDG2C JFK 1 0825
1015 E0/772 EQT 7:50
Y9 B9 K9 H9 W9 T9 V9 L9 GR UR
3
CO 057 J4 D4 Z4 Y7 H4 K4 N4 CDG2A EWR C 0955
1155 E0/777
8:00
B4 O4 V4 U4 Q4 I4 S4 W4 T4 X4 L4
42 TH 25MAY 0000
** PARIS EST UNIQUE **** SON HOTEL INTERCONTINENTAL AUSSI ****
** GRAND HOTEL TARIF 14J-ADVP 325EUR*NON REMBOURS. >HAICPARICB
11AF:DL8601 C7 D0 I0 Y7 B7 M7 H0 JFK 1 CDG2C 1705
0600+1E0/772
6:55
Q0 K0 L0 U0 T7
12
AF 023 P9 F8 J9 C9 D3 I3 Y9 /JFK 1 CDG2C 1705
0600+1E0/772
6:55
B9 K9 HL GR UR
>ss1p2*12
RP/MRSA12901/
1 AF 022 P 15MAY 1 CDGJFK HK1 0725 2C 0825 1015
772 E 0 BM
SEE RTSVC
2 AF 023 P 25MAY 4 JFKCDG HK1 1605 1 1705 0600+1 772 E 0 MB
SEE RTSVC
>nm1tutu/lolo mr;fpca;fvaf;tkok;ap1112222333
RP/MRSA12901/
1.TUTU/LOLO MR
2 AF 022 P 15MAY 1 CDGJFK HK1 0725 2C 0825 1015
772 E 0 BM
SEE RTSVC
3 AF 023 P 25MAY 4 JFKCDG HK1 1605 1 1705 0600+1 772 E 0 MB
SEE RTSVC
4 AP 1122233
6 FP CA
7 FV AF
>fxa
* FARE BASIS * DISC
* PSGR
01 PRT
*
* P1
*1*FARE VALID FOR E TICKET ONLY
* FARE<EUR> * MSG
*
8281.99 *
*T
*Y
>fxu01
01 PRT
*
* P1
*
8281.99 *
*Y
LAST TKT DTE 15MAY06 - DATE OF ORIGIN
NVB NVA
BG
PAR
NYC AF 0022 P P 15MAY 0825 PRT
PC
PAR AF 0023 P P 25MAY 1705 PRT
PC
EUR
8114.00
EUR
EUR
EUR
EUR
12.70QX
96.00YQ
59.29XT
8281.99
15MAY06PAR AF NYC4844.35AF PAR4844.35NUC

9688.70END ROE0.837469
XT EUR 7.04FR EUR 8.50FR EUR 4.13YC EUR
11.97US EUR 11.97US EUR 4.13XA EUR 5.78XY
EUR 2.06AY EUR 3.71XF JFK4.50

101

ATTENTION LES TAXES SONT EN DOLLARS ET APPARAISSENT EN EUROS SUR BILLET DONC
CONVERTION AU TAUX DE CHANGE
14.5 USD 11.97 soit 1 euros pour 1.1744 USD
CALCULS
Ville dpart aller
Ville dpart retour

TOTAL
Aviation civil tax

aller
retour
Not sur billet YQ

TOTAL

Ville dpart aller
Ville dpart retour
TOTAL-1
FISCAL TAX
TVA 5.5
TVA
TOTAL-2
Not sur billet XT
TOTAL -1 + TOTAL 2
TOTAL GENERAL TAX
BILLET HORS TAXES
AERIENNES
TOTAL BILLET TTC
>rflolo;er
1.TUTU/LOLO MR
2 AF 022 P 15MAY 1 CDGJFK HK1
3 AF 023 P 25MAY 4 JFKCDG HK1
4 AP 1122233
6 FP CA
7 FV AF
AA/SU
13APR06/1410Z
2IID7T
0725 2C 0825 1015

*1A/E*
1605 1 1705 0600+1 *1A/E*
>tqt
TST 00001
MRSA12901 AA/13APR I 0 LD 15MAY06 OD PARPAR SI
1.TUTU/LOLO MR
PC F/B
TKT/D
NVB
1 . CDG AF
022 P 15MAY 0825 OK
PRT............ .....
2 O JFK AF
023 P 25MAY 1705 OK
PRT............ .....
. CDG
............... .....
.
............... .....
.... T- E AL AF.
NVA
.....
.....
.....
.....
BG
PC.
PC.
...
...

102
.
............... ..... .....
...
FARE F EUR
8114.00
EQUIV
..............
TX001 X EUR
12.70QXAP
) TX002 X EUR
8.50FRTI
TOTAL
EUR
8281.99
BR ........... ... ........... NF ...........
COMMISSION
.........................
TOUR CODE .................
FORM OF PAYMENT CA............................................................
............................
FARE CALCULATION PAR AF NYC4844.35AF PAR4844.35NUC9688.70END ROE0.837469 XF JFK
4.5.............................................................................
................................................................................
..........................
EN ............................................................................
PR ............................................................................
..........................................................
MORE
>fqntax/us
US UNITED STATES
*** INTERNATIONAL US TAXES ***

************************************************************
FOR US DOMESTIC TAX INFORMATION SEE: 1
FOR PFC INFORMATION SEE: 2
FOR USA CIVIL AVIATION SECURITY SERVICE FEE: SEE 3
1.
FQNUS/DOM IN AMADEUS
2.
HEPFC OR SEE FQN HELP/PFC IN AMADEUS
3.
FQNTAX/AY
************************************************************
** TAXES COLLECTABLE ON TICKET **
FOR TICKETS SOLD OR ISSUED IN CO, PLS SEE INFO-NOTE 1A/0001
1.
2.
3.
4.
US
US
US
US
INTL TRANSPORTATION TAX

CUSTOMS USER FEE
INS USER FEE
APHIS FEE
(US)
(YC)
(XY)
(XA)
USD14.50**
USD 5.00
USD 7.00
USD 5.00
NOTE: FOR TICKETS ISSUED AND TRAVEL ON/AFTER 01JAN 2006

**
US TAX INCREASED TO - USD 14.50 (ISO USD 14.10),
USD 7.30 (ISO USD 7.00) - FOR DOMESTIC SEGMENTS
INVOLVING ALASKA & HAWAII
----------------------------------------------------------** TAXES NOT COLLECTABLE ON TICKET ** - NONE
----------------------------------------------------------1. INTERNATIONAL TRANSPORTATION TAX
(FOR TAX CODE 'US' SEE ALSO DOMESTIC TAXES 'US/DOM')
TAX CODE ON TICKET: * US * INTERNAL DEP TAX TYPE: (AP)
TAX CODE ON TICKET: * US * INTERNAL ARR TAX TYPE: (AS)
AN INTL AIR TRANSPORTATION TAX OF USD 14.50 IS LEVIED EACH
ARRIVAL AND DEPARTURE OF ANY INTL FLIGHT FOR EACH FARE
PAYING PASSENGER (INCLUDING US CITIZENS ORIGINATING ON INTL
AIR TRANSPORTATION SCHEDULED OR CHARTER), TO AND FROM THE
UNITED STATES WITH TICKETS WHETHER OR NOT ISSUED IN THE USA
FOR TRAVEL AS FOLLOWS WHEN STOPOVER IN EXCESS OF 12HOURS.
- TO ALL FOREIGN DESTINATIONS OTHER THAN TO
DESTINATIONS IN CANADA AND MEXICO LOCATED WITHIN
THE 225 MILE BUFFER ZONE.**NOTE: CHECK LOCATION OF
PAYMENT IF ITINERARY BETWEEN US AND BUFFER ZONE.**
- TO DESTINATIONS IN US POSSESSIONS AND TERRITORIES OVERSEAS
AMERICAN SAMOA
BAKER ISLAND
HOWLAND ISLAND
JARVIS ISLAND
JOHNSON ATOLL
KINGMAN REEF
MIDWAY
THE NORTHERN MARIANA ISLANDS
SWAINS ISLAND
PALMYRA ISLAND
WAKE ISLAND
BUT NOT IN THE REVERSE DIRECTION.
- TO ANY DESTINATION WHEN ORIGINATING - OR WITH STOPOVER IN EXCESS OF 12 HOURS - FROM ALASKA OR HAWAII.
103
- AN INTL FARE PAYING PASSENGER WITH TICKETS ISSUED

AND ORIGINATING IN THE USA, BUT PAID FOR OUTSIDE
THE USA, IS CONSIDERED AS ORIGINATING TRANSPORTATION
FROM THE USA, IF ANY STOPOVER IN THE U.S. IS IN EXCESS
OF 12 HOURS AND IS SUBJECT TO THE USD 14.50 INTL TAX
UPON LEAVING THE U.S. .
EXEMPTIONS:
1 - NON FARE PAYING PASSENGER WITH 100 PERCENT REDUCED
FARE/NON-REVENUE/FREE TKTS OTHER THAN TOUR CONDUCTORS OR
FREE COMPANION/FREE INF(TRANSPORTATION FOR WHICH NEITHER
FARE NOR SERVICE CHARGE HAS BEEN PAID).
2 - ID00 TICKETS WHEN NO FARE COLLECTED, I.E. FREQUENT FLYER
3 - TAX IS NOT APPLICABLE TO FARES WHOLLY TAXABLE AT THE US
DOM TAX PERCENTAGE
4 - WHEN TRAVEL ORIGINATES OUTSIDE THE U.S. WITH A
SUBSEQUENT DEPARTURE FROM THE U.S.A. TO ANOTHER INTL
POINT, THE POINT IN THE U.S.A. IS NOT THE FURTHEST
POINT FROM THE ORIGIN OF A ROUND TRIP, CIRCLE TRIP, OPEN
JAW, IN DIRECT MILEAGE, AND THE TICKET IS PURCHASED
OUTSIDE THE U.S.**
** NOT APPLIED PER REQUEST: AC/AM/CO/CX/SQ
----------------------------------------------------------ALASKA AND HAWAII
INTERNATIONAL AIR TRANSPORTATION TAX
OW TRAVEL USD 7.30 OR USD 14.50 FOR RT TRAVEL MUST
BE ADDED WHENEVER THE ASSESSMENT OF FEDERAL US TAX
IS LIMITED TO A PART OF THE MILEAGE FLOWN.
NOTE: THE U.S. DOMESTIC TAX IS EXEMPT ON TRAVEL WHOLLY OR
WITHIN THE US/AK/HA WHEN INCLUDED ON AN INTL. TICKET.
EG...VUSA
THIS EXEMPTION ONLY APPLIES IF LENGTH OF STAY IN USA IS
LESS THAN 12 HOURS.
PUERTO RICO/US VIRGIN ISLANDS/US TERRITORIES FOR TRAVEL
BETWEEN THE USA AND PUERTO RICO/US VIRGIN ISLANDS/US
TERRITORIES, THE USD 14.50 INTL DEPT TAX PLUS THE
USD 14.50 INTL ARRIVAL TAX APPLIES.
---------------------------------------------------------2. US CUSTOMS USER FEE
TAX CODE ON TICKET: * YC *
INTERNAL TAX TYPE : ( AE )
USD 5.00 FOR EACH INTERNATIONAL ARRIVAL IN THE USA,
INCLUDING INCIDENTAL OR TECH STOPS IN THE USA.
DEFINED AS: 50 STATES/DISTRICT OF COLUMBIA/PUERTO RICO
A CUSTOMS USER FEE OF USD 5.00 OR EQUIVALENT SHALL BE
COLLECTED AT THE TIME OF TICKET ISSUANCE. IF THE FEE
HAS NOT BEEN LEVIED AT TIME OF TICKET ISSUANCE THE FEE
SHALL BE COLLECTED WHEN THE PASSENGER LEAVES THE USA.
** TECH STOPS NOT CONSIDERED FOR CX/NZ
EXEMPTIONS:
-PSGRS TRVL BTWN THE U.S.A AND PUERTO RICO
-PSGRS WITH TRAVEL FROM CANADA, MEXICO, BAHAMAS,
BERMUDA, ST PIERRE, MIQUELON, TURKS AND CAICOS, AMERICAN
SAMOA,GUAM,NORTHERN MARIANA IS, U.S VIRGIN IS, AND ISLANDS
IN THE CARRIBEAN SEA (ANGUILLA,ANTIGUA,BARBUDA,ARUBA,CUBA,
BRITISH VIRGIN IS, CAYMAN IS, DOMINICAN REP, FRENCH GUYANA,
GRENADA, GUADELOUPE, HAITI, JAMAICA, MARTINIQUE,
MONTSERRAT, BONAIRE, CURACAO, ST MARTEEN, SABA, ST EUSTATIUS
ST LUCIA, ST KITTS/NEVIS, ST VINCENT GRENADINES,
TRINIDAD AND TOBAGO).
- PAX ARRIVING WITH DIPLOMATIC PASSPORTS (NOT US DIPLOMATS)
- AIRLINE STAFF TRAVELING ON ID00S1, ID00S2, ID00B1, ID00B2
-----------------------------------------------------------LBPROD Une Marque de Laurent@braghieri.com
104
3. US IMMIGRATION AND NATURIZATION USER FEE (INS)

TAX CODE ON TICKET: * XY *
INTERNAL TAX TYPE: ( CR )
USD 7.00
FOR EACH ARRIVAL IN THE USA, DEFINED AS:
50 STATES/DISTRICT OF COLUMBIA/US POSSESSIONS,
AN INS USER FEE OF USD 7.00 OR EQUIVALENT SHALL BE COLLECTED
AT THE TIME OF TICKET ISSUANCE. THE COLLECTION OF THE FEES
FROM PASSENGER WILL BE THE RESPONSIBILITY OF:
- THE CARRIER OR ITS AGENTS ISSUING THE TICKET WORLDWIDE.
- THE CARRIER PROVIDING TRANSPORTATION OUT OF THE USA IN
THE EVENT THAT THE FEES WERE NOT COLLECTED WHEN THE
TICKET WAS SOLD OUTSIDE THE USA. IN SUCH CASE A RECEIPT
MCO SHALL BE ISSUED OR ALTERNATIVELY A NEW TICKET
INCLUDING THE FEES MAY BE ISSUED IN EXCHANGE FOR THE
DOCUMENT NOT SHOWING THE FEES.
- THE CARRIER CONTRACTING WITH A US-BASED TOUR WHOLESALER
EXEMPTIONS:
- CREW MEMBERS.
- WORKING FLIGHT CREW/DEADHEADING CREW/FAA INSPECTORS
- SKY MARSHALLS/AIRLINE EMPLOYEES ON OFFICAL BUSINESS
- ID00S1/ID00S2
- PASSENGERS ARRIVING WITH A DIPLOMATIC PASSPORT
EXCEPT FOR US DIPLOMATS.
- TRAVEL FROM GUAM.
- PASSENGERS WHOSE AIR TRAVEL IS BETWEEN THE
UNITED STATES AND US POSSESIONS/US TERRITORIES
-----------------------------------------------------------4. US ANIMAL AND PLANT HEALTH INSPECTION SERVICE
(APHIS) USER FEE
TAX CODE ON TICKET: * XA *
INTERNAL TAX CODE (CO)
USD 5.00 MUST BE COLLECTED FOR ALL PASSENGERS ARRIVING

INTO THE USA/PUERTO RICO FROM A POINT OUTSIDE THE USA.
REVISED INCREASED LEVELS:
01 OCTOBER 2001 - 31 DECEMBER 2004
: USD 3.10
01 JANUARY 2005 - 30 SEPTEMBER 2005 : USD 4.95
01 OCTOBER 2005 - INDEF
: USD 5.00
EXEMPTIONS:
- PASSENGER TRAVELING BETWEEN PUERTO RICO TO THE
CONTINENTAL USA/AK/HI ARE NOT SUBJECT TO THE FEE.
- TRANSIT PASSENGERS NOT INSPECTED BY APHIS.
- PAX ON COMMERCIAL A/C USED EXCLUSIVELY IN GOVT SERVICE
- PAX ON BOARD A/C DUE TO EMERGENCY OR FORCED LANDING
- PASSENGER ARRIVING FROM CANADA WHEN THE JOURNEY
ORIGINATES IN CANADA. PASSENGER ARRIVING IN USA
VIA CANADA WILL BE SUBJECT TO THE CHARGE.
EXAMPLE: ZRH - YMQ - CHI TAX APPLIES.
- FOREIGN DIPLOMATS ON THE STATE DEPARTMENT
ACCREDITATION LIST.
- AIRLINE STAFF ON BUSINESS
- PASSENGERS MOVING FROM THE U.S. VIRGIN ISLANDS
TO PUERTO RICO.
- PASSENGERS TRAVELLING BETWEEN PUERTO RICO AND
THE U.S. VIRGIN ISLANDS.

105
E. TP AMADEUS
TP : Une famille LALA 34 et TUTU 35 et les deux enfants (toto 15 ans et Lili 11 ans) partent de Lille
Toulouse, le jeudi 07 mars en matine pour rentrer le dimanche ou lundi 11 mars. Ils veulent des tarifs
conomiques. Le fils transporte un arc de 2,5 mtres.
Ils veulent une voiture assez grande depuis laroport de Toulouse avec climatisation.
Ils dormiront les 2 premiers soirs lhtel 2 toiles.
Travaux :
1- sortir les billets (imprimer au moins un billet ou une image)
2- faire le dcompte des taxes pour lun des passagers
9. SEANCES DE TRAVAIL 04 - 05 AVRIL 2006 AMADEUS ACCES

DIRECT
A. LE FORMAT HEDIR + CODE COMPAGNIE (ici DL)

>HEDIRDL
DELTA AIRLINES
DIRECT ACCESS FOR DELTA AIRLINES
-------------------------------TABLE OF CONTENTS
REFERENCE
------------------------AVAILABILITY
MS022
SCHEDULES
MS085
SEAT MAPS
MS106
FLIGHT INFORMATION
MS127
FARES
MS190
PNR DISPLAY
NOT SUPPORTED
MISCELLANEOUS
MS232
EN
19AUG03 1255Z
EN
19AUG03 1255Z
>MS022
AVAILABILITY DISPLAY
DELTA AIRLINES
TASK
FORMAT
--------CURRENT DATE
1DLADATLMCO
DATE SPECIFIED
1DLAD20MARATLMCO
DATE AND TIME SPECIFIED
1DLAD20MARATLMCO8A
1DLAD20MARATLMCO0800
1DLAD20MARATLMCO5P
SPECIFIED DATE TIME AND
1DLAD20MARATLMCO8A/CF
CLASS OF SERVICE
SPECIFIED CONNECTION
1DLAD20MARATLMCO8A/XATL
SPECIFIED CONNECTION CITY
1DLAD20MARATLMCO0800/XATL30
INCL. CONNECTING TIME
>MD
DELTA AIRLINES
EN 19AUG03 1255Z
AVAILABILITY DISPLAY - CHANGE ENTRIES
106
PLEASE REFER TO HE DIR / GP GEN PAGES TO SEE THE LIST OF THESE

ENTRIES.
>MD
DELTA AIRLINES
EN
19AUG03 1255Z
FOR US DOMESTIC CITY PAIRS, DELTA WILL DISPLAY FLIGHTS

FOR AN EIGHT-HOUR TIME SPAN, FOUR HOURS EITHER SIDE OF
THE INPUT TIME. IF YOU DO NOT SPECIFY A TIME, DELTA USES
9A AS DEFAULT. TO VIEW THE ENTIRE DAY, CHANGE THE TIME.
FOR EXAMPLE, ENTER: 1DLAC5P THEN 1DLAC10P.
FOR INTERNATIONAL CITY PAIRS, IF YOU REQUEST A DISPLAY
USING A TIME OTHER THAN 12N, DELTA RESPONDS WITH FLIGHTS
FOR A TWELVE-HOUR TIME SPAN, SIX HOURS EITHER SIDE OF THE
TIME YOU REQUESTED. IF YOU DO NOT SPECIFY A TIME, OR IF
YOU SPECIFY 12N, DELTA RESPONDS WITH FLIGHTS FOR 24 HOURS.
AVAILABILITY DISPLAY - SCROLLING ENTRIES
TASK
---MOVE DOWN
MOVE UP
FORMAT
-----1DLMD
1DLMU
>MD
DELTA AIRLINES
EN
19AUG03 1255Z
SCHEDULE DISPLAY
TASK
---CURRENT DATE
SPECIFIED DATE
SPECIFIED DATE AND TIME
SPEC. DATE TIME AND CLASS
SPECIFIED CONNECTION
SPEC. CONNECTION CITY AND TIME
SPECIFIED FLIGHT
SPECIFIED FLIGHT AND CLASS
FORMAT
-----1DLSDATLMCO
1DLSD30MARATLMCO
1DLSD30MARATLMCO5P(OR 1700)
1DLSD30MARATLMCO8A/CF
1DLSD30MARATLMCO8AXMIA
1DLSDATLMCO12NXMIA30
1DLSD30MARATLMCO/ADL414
1DLSD30MARATLMCO/ADL414/CF
SCHEDULE DISPLAY - CHANGE ENTRIES

PLEASE REFER TO HE DIR / GP GEN PAGES TO SEE THE LIST OF THESE
ENTRIES.
>MD
DELTA AIRLINES
SCHEDULE DISPLAY - SCROLLING ENTRIES
TASK
---DISPLAY EARLIER
SEAT MAPS
TASK
---CLASS SPECIFIED
>MD
EN
19AUG03 1255Z
FORMAT
-----1DLMU
FORMAT
-----1DLSM671/Y/18NOVATLDFW
DELTA AIRLINES
EN
19AUG03 1255Z
FLIGHT INFORMATION
TASK
----
FORMAT
-----LBPROD Une Marque de Laurent@braghieri.com
107
CURRENT DATE
1DLDO409
CURRENT DATE-BOARD OFF POINT
1DLDO409LIT
DATE SPECIFIED
1DLDO409/25JAN
DATE AND BOARD OR OFF POINT
1DLDO796/23MAYSFO
DATE/BOARD AND OFF POINTS
1DLDO796/23MAYSFODFW
OTHER AIRLINES SPECIFIED
1DLDOAA78
CURRENT DATE
OTHER AIRLINES AND DATE SPEC.
1DLDOAA78/23JAN
OTHER AIRLINE/DATE AND
1DLDOAA78/23JANMIA
BOARD/OFF POINT SPECIFIED
>MD
DELTA AIRLINES
EN 19AUG03 1255Z
FLIGHT INFORMATION - SCROLLING ENTRIES
TASK
---MOVE
MOVE
MOVE
MOVE
MOVE
MOVE
FORMAT
-----1DLMD
1DLMD9
1DLMU
1DLMU5
1DLMB
1DLMT
DOWN
DOWN 9 LINES
UP
UP 5 LINES
BOTTOM
TOP
>MD
>MD
DELTA AIRLINES
EN
19AUG03 1255Z
FARE DISPLAY - INTERNATIONAL ONLY

TASK
---CURRENT DATE
DATE SPECIFIED
AIRLINE CODE SPECIFIED
DATE AND CARRIER SPECIFIED
FARE TYPE SPECIFIED
FARE TYPE AND DATE SPECIFIED
CURRENCY SPECIFIED
(ONLY NUC CAN BE USED)
AIRLINE AND GLOBAL DIRECTION
COMBINED ENTRY
FORMAT
-----1DLFQDATLFRA
1DLFQDATLFRA24FEB
1DLFQDATLFRA/DL
1DLFQDATLFRA24FEB/DL
1DLFQDATLFRA/EXCN
1DLFQDATLFRA24FEB/EXCN
1DLFQDATLFRA14JAN/NUC
1DLFQDATLFRA/DL/AT
1DLFQDATLFRA24FEB/DL/EXCN/AT
>MD
DELTA AIRLINES
EN
19AUG03 1255Z
FARE DISPLAY - SCROLLING ENTRIES

TASK
---MOVE
MOVE
MOVE
MOVE
DOWN
BOTTOM
UP
TOP
FORMAT
-----1DLMD
1DLMB
1DLMU
1DLMT
B. EXERCICES UTILISATION DES FORMATS

>1DLAD24JUNPARNYC
1DLAD24JUNPARNYC
** DL - DELTA AIR LINES **
SEE FLIFO FOR SHARED FLIGHTS
21 DL 119
J9 D9 I9 Y9 B9
M9 H9 Q9 K0 L0
032 FR 24JUN
CDG JFK 1030
U0 T0
1250
0 763

108
22
DL 017
23* DL8600
24* DL8312
25* DL8578
*TRN*
J9
M9
C9
M9
C9
M9
C6
M0
D9
H9
D9
H9
D9
H0
D0
H0
I8
Q9
I9
Q0
I9
Q0
I0
Q0
Y9
K0
Y9
K0
Y9
K0
Y3
K0
B9
L0
B9
L0
B9
L0
B0
L0
>1DLDO119
1DLDO119
FLT INFO 119/23MAY
LOF
ARR
DEP
ETA
BOM
155A
CDG
815A
1030A
LX
JFK
1250P
210P*
CDG
U0
CDG
U0
CDG
U0
CDG
U0
ON
JFK
T0
JFK
T0
JFK
T0
EWR
T0
1335
1550
0 763
0825
1015
0 772
1130
1330
0 772
1315
1530
0 343
IN
ETD
LX
LX 1150A
LX
OUT
LX
OFF
LX
ACF;
763
763
FLIFOFLIGHT HISTORY EXISTS

BOM - BOM-CDG CXLD - MECHANICAL ON SH1611 - FLIGHT CONTROLS SYS2226Z/22
CDG - DLAD CDG DUE LAE DL118/22-0324Z/23
FACTS1. ALL-;
*TRN*
TARIFICATION DIRECTE
>1DLFQDPARNYC
1DLFQDPARNYC
4FPARNYC23MAY
NLX FARES AREA2/AREA1
//MPM-AT 4356//
PARNYC-DL 23MAY05 $$ AA AC AF AI AT AY AZ BA CO EI FI IB KL
LO LX LY LZ MH NW NZ OA OK OS PK SK SN TK
UA US VS YY
ADD TAXES * FED INSP FEES * SEG/PFC CHARGES MAY APPLY
LINE FARE
RT
FARE TRAVEL DATES TKT DTE RTG AP MIN/
NBR CODE
OW
EUR
EFF
DISC FST/LST NBR DT
MAX
1 TLAPT5
R 228.00 22APR5
MPM 30 SU/ 1M
2 TL5AP7
R 228.00 26APR5
MPM 7 7/ 1M
;
>1DLAD24JUNPARNYC
1DLAD24JUNPARNYC
21 DL 119
J9 D9 I9 Y9
M9 H9 Q9 K0
22 DL 017
J9 D9 I8 Y9
M9 H9 Q9 K0
23* DL8600
C9 D9 I9 Y9
M9 H9 Q0 K0
24* DL8312
C9 D9 I9 Y9
M9 H0 Q0 K0
25* DL8578
C6 D0 I0 Y3
M0 H0 Q0 K0
LH
TP
BKG
CDE
T
T
032 FR 24JUN
B9
L0
B9
L0
B9
L0
B9
L0
B0
L0
CDG
U0
CDG
U0
CDG
U0
CDG
U0
CDG
U0
JFK
T0
JFK
T0
JFK
T0
JFK
T0
EWR
T0
1030
1250
0 763
1335
1550
0 763
0825
1015
0 772
1130
1330
0 772
1315
1530
0 343
C. EXERCICES VENTES
LA VENTE
109
>1dlad22junparnyc
1DLAD22JUNPARNYC
21 DL 119
J9 D9 I9 Y9
M9 H9 Q9 K0
22 DL 017
J6 D6 I4 Y9
M9 H9 Q9 K0
23* DL8600
C9 D9 I9 Y9
M9 H3 Q0 K0
24* DL8312
C9 D9 I9 Y9
M6 H3 Q0 K0
25* DL8578
C9 D9 I3 Y9
M3 H3 Q0 K0
030 WE 22JUN
B9
L0
B9
L0
B9
L0
B9
L0
B6
L0
>ss1j21
RP/MRSA12901/
1 DL 119 J 22JUN 3 CDGJFK HK1
SEE RTSVC
2 DL 119 Y 24JUN 5 CDGJFK HK1
SEE RTSVC
>nm1tutu/lolo mr
RP/MRSA12901/
1.TUTU/LOLO MR
SEE RTSVC
>tkok;ap1122;fpch;srpetc-totu
RP/MRSA12901/
1.TUTU/LOLO MR
SEE RTSVC
3 AP 1122
4 TK OK23MAY/MRSA12901
5 SSR PETC DL NN1 TOTU/S2
6 FP CH
CDG
U0
CDG
U0
CDG
U0
CDG
U0
CDG
U0
JFK
T0
JFK
T0
JFK
T0
JFK
T0
EWR
T0
1030
1250
0 763
1335
1550
0 763
0825
1015
0 772
1130
1330
0 772
1315
1530
0 343
2C 1030 1250
763 E 0
2C 1030 1250
763 E 0
2C 1030 1250
763 E 0
2C 1030 1250
763 E 0
>fxa
FXA
*
01
02
03
FARE BASIS *
JWB
*
DWB
*
C
*
DISC
* PSGR
* P1
* P1
* P1
* FARE<EUR>
*
4194.23
*
3747.23
*
3626.23
* MSG
*
*
*
*T
*Y
*Y
*Y
>fxu03
FXU03
03 C
*
* P1
*
3626.23 *
*Y
ITINERARY REBOOKED
LAST TKT DTE 22JUN05 - DATE OF ORIGIN
NVB NVA
BG
PAR
NYC DL 0119 I *I 22JUN 1030 C
22JUN PC
EUR
3574.00
EUR
EUR
EUR
EUR
12.10QX
7.60FR
32.53XT
3626.23
22JUN05PAR DL NYC Q10.00 4731.21NUC4741.21

END ROE0.753717
XT EUR 7.95FR EUR 3.96YC EUR 11.16US EUR
3.92XA EUR 5.54XY

110
>rflolo;er
1.TUTU/LOLO MR
2 DL 119 I 22JUN 3 CDGJFK HK1
3 AP 1122
4 TK OK23MAY/MRSA12901
5 FP CH
AA/SU
23MAY05/0648Z
2C 1030 1250
2HGYHT
*1A/E*
10. SEANCES DE TRAVAIL 11 - 12 AVRIL 2006 AMADEUS RAIL

TP AMADEUS
Un groupe de 10 personnes souhaitent rejoindre depuis Marseille, le festival des vielles chouettes Lille
le 21 juin 2006.
Le groupe est compos de 3 familles :
Les Ybout Mr et Mme et leur fille Chlo (12 ans),
Les Grenduc, Mr et Mme, paisibles retraits,
Et enfin, les Effr, composs de Mr et Mme, suivis des enfants Martin ( 01 ans), Jeannot (6 ans), Lisette
(10 ans)
Ah joubliai, le chien la mm (jaco qui nen fait qu sa tte).
Tous ce beau monde souhaite prendre lavion le 21 au matin, rserver, une ou plusieurs chambres dans un
htel du centre ville (pas cher) et louer des voitures pour tout le groupe ( vous de voir).
Attention, sparation, le 23 tout le monde repart de Lille mais les Ybout ne rentrent pas Marseille en
milieu de journe comme les Grenduc et Effray, ils veulent un vol vers Toulouse.
Un groupe de 10 personnes souhaitent rejoindre depuis Marseille, le festival des vielles chouettes Lille
le 21 juin 2006.
11. SEANCES DE TRAVAIL 02 - 03 MAI 2006

EXAMEN SUR TABLE MERCATIQUE E5
12. SEANCES DE TRAVAIL 09 - 10 MAI 2006 EXAMENS BTS

BLANC U62 ORAL VENTE ASSISTEE TOURISMATIQUE
ORAUX DE BTS BLANC

111
13. SEANCES DE TRAVAIL AMADEUS FERRY (dates dfinir)

A. EXERCICES LECTURE DES ECRANS
C. EXERCICES VENTES
14. SEANCES DE TRAVAIL ASSURANCE ELVIA (dates dfinir)

A. EXERCICES LECTURE DES ECRANS
C. EXERCICES VENTES
15. SEANCES DE TRAVAIL 2006 FORMATS TIFV TIFH (dates

dfinir)
D. LE FORMAT HE TI
>heti
TIMATIC
FOR AN EXPLANATION, PLEASE ENTER:
EN
7JUN04 1206Z
MS64
TASK
---VISA INFO FROM PNR
FORMAT
-----TIRV/NAUS/S4-6
REFERENCE
--------MS106
HEALTH INFO FROM PNR
TIRH/S4-6
MS106
HEALTH AND VISA
TIRA/NAUS/S4-6
MS106
GUIDED MODE
-VISA
-HEALTH
TIFV -OR- TI/VISA

TIFH -OR- TI/HEALTH
MS148
MS148

112
-VISA AND HEALTH
TIFA -OR- TI/ALL
EXPERT MODE
TIRA/NADE/ARGB/EMLON/DESYD/TRHKG/ MS211
TRTPE/VTKE
>MD
>md
TIMATIC
MS148
EN
7JUN04 1206Z
TASK
---COUNTRY SECTION
FORMAT
-----TIDFT/LIS/CS
COUNTRY SUBSECTION
TIDFT/LIS/CS/NO
MS337
HELP
-VISA AND HEALTH
-COUNTRY REGULATIONS
-MISCELLANEOUS
TIHELPS
TIHELPF
TIHELPM
MS358
MS358
MS358
MISCELLANEOUS
-LIST CITIES IN COUNTRY
-CITIES WITH COUNTRIES
-GROUPS IN TIMATIC
-SPECIFIC GROUP
-TIMATIC RULES
-SPECIFIC RULE
TILCC/ITALY
TIRCC
TIRGL
TIRGL/EEC
TIRULES
TIRULES/R1
MS379
MS379
MS379
MS379
MS379
MS379
>md
TIMATIC
TASK
---MISCELLANEOUS (CONT.)
-TIMATIC NEWS
-NEWS ITEM
REFERENCE
--------MS316
EN
AUSTRALIAN VISA:
-APPLICATION
-INQUIRY
-HISTORY INQUIRY
-CHECK-IN INQUIRY
FORMAT
------
7JUN04 1206Z
REFERENCE
---------
TINEWS
TINEWS/N1
MS379
MS379
TIETAR
TIETAQ
TIETAH
TIETAC
MS484
MS526
MS547
MS589
RELATED TOPICS
-------------EXAMPLE RESPONSE
COUNTRY INFORMATION CODES
SCROLLING IN TIMATIC
AUSTRALIAN VISA APPLICATION
SYSTEM WARNING MESSAGES
MS253
MS274
MS358
MS400
MS631
>MD
>md
TIMATIC
EN
7JUN04 1206Z
EXPLANATION
----------TIMATIC IS A COMPREHENSIVE TRAVEL INFORMATION SYSTEM THAT YOU
CAN ACCESS THROUGH AMADEUS. IT COVERS THE FOLLOWING AREAS:
-
VISA REQUIREMENTS
HEALTH REQUIREMENTS
CUSTOMS
CURRENCY
GEOGRAPHY
PASSPORT
TAX
113
YOU CAN FIND FURTHER INFORMATION ABOUT TIMATIC BY SCROLLING

THIS PAGE, AND BY ENTERING TIHELP.
NOTE
*** AMADEUS IS NOT RESPONSIBLE FOR THE ACCURACY OF TIMATIC ***
>md
TIMATIC
EN
7JUN04 1206Z
ACCESSING TIMATIC
----------------YOU CAN ACCESS THE INFORMATION IN TIMATIC IN THREE WAYS.
- BY REFERRING TO A PNR SEGMENT
- THROUGH GUIDED MODE
- THROUGH EXPERT MODE
THE EASIEST WAY TO FIND THE INFORMATION IF YOU ALREADY HAVE A
PNR IS TO REFER TO THE ITINERARY SEGMENTS.
GUIDED MODE GIVES YOU A LINE ENTRY YOU CAN OVERWRITE WITH
THE INFORMATION YOU NEED. YOU CAN USE THIS WITHOUT A PNR.
EXPERT MODE RELIES ON YOU KNOWING THE FORMATS FOR THE ENTRIES.
YOU DO NOT NEED A PNR.
>MD
>md
TIMATIC
EN
7JUN04 1206Z
REFERENCING TIMATIC FROM A PNR
-----------------------------YOU CAN REQUEST INFORMATION ABOUT A PASSENGER'S TRAVEL
REQUIREMENTS USING THE EXISTING INFORMATION IN ITINERARY
SEGMENTS.
USE ONE OF THE FOLLOWING TRANSACTION CODES:
TIRV
TIRH
TIRA
TIMATIC VISA INFORMATION

TIMATIC HEALTH INFORMATION
TIMATIC HEALTH AND VISA INFORMATION
YOU ALSO SPECIFY THE PASSENGER'S NATIONALITY (MANDATORY ONLY

IF YOU REQUIRE VISA INFORMATION) AND THE SEGMENT REFERENCE
(MANDATORY).
>md
TIMATIC
EN
7JUN04 1206Z
FORMAT: TIRA/NAUS/S4-6
/NAUS
A SLASH FOLLOWED BY NA AND THE PASSENGER'S

NATIONALITY. YOU CAN USE THE COUNTRY CODE
OR A CITY CODE FOR THAT COUNTRY (LAX FOR US
NATIONALITY, FOR EXAMPLE)
/S4-6
SEGMENT REFERENCE
WHEN DISPLAYING INFORMATION FOR MULTIPLE SEGMENTS, TIMATIC

INTERPRETS ALL INTERMEDIATE DESTINATIONS AS TRANSIT POINTS,
REGARDLESS OF DATES. TO OVERRIDE THIS, INCLUDE THE INTERMEDIATE
DESTINATIONS IN YOUR ENTRY.
FORMAT: TIRV/NAUS/DEGVA/DECPH/DECDG/S2-4
114
>MD
>md
TIMATIC
EN
7JUN04 1206Z
GUIDED MODE
----------YOU CAN USE TWO DIFFERENT FORMATS TO FIND INFORMATION IN
GUIDED MODE. YOU CAN USE A FOUR-LETTER TRANSACTION, OR
TI/, FOLLOWED BY THE FULL WORD FOR THE INFORMATION YOU NEED:
TIFV -OR- TI/VISA
TIFH
TI/HEALTH
TIFA
TI/ALL
VISA INFORMATION
HEALTH INFORMATION
VISA AND HEALTH INFORMATION
THE SYSTEM RESPONDS TO THESE ENTRIES WITH A MASK. YOU CAN ENTER
INFORMATION NEXT TO THE PROMPTS IN THE FOLLOWING FIELDS:
NA
PASSENGER'S NATIONALITY
AR
ALIEN RESIDENTS
DE
TR
DESTINATION POINT(S)
TRANSIT/TRANSFER POINTS
>md
TIMATIC
ENTER A COUNTRY CODE

OR CITY CODE IN THE COUNTRY
ENTER THE COUNTRY CODE OF
CURRENT RESIDENCE
UP TO TEN AIRPORT CODES
UP TO TEN AIRPORT CODES
>MD
EN
7JUN04 1206Z
IF YOU INCLUDE MORE THAN ONE AIRPORT CODE, SEPARATE THEM WITH A
SLASH (/).
FOR EXAMPLE, IF YOU WANT TO KNOW ABOUT VISA REQUIREMENTS FOR US
CITIZENS TRAVELING TO ROMANIA, YOU MAKE THE ENTRY TIFV.
SYSTEM RESPONSE:
>TIRV
NA
AR
DE
TR
NA-PASSENGER'S NATIONALITY. ADD /SEMN IN CASE OF SEAMAN
AR-ALIEN RESIDENTS
DE-DESTINATION POINT(S)
TR-TRANSIT/TRANSFER POINT(S)
(USE 3-LETTER CITY/AIRPORT CODE OR 2-LETTER ISO COUNTRY CODE)
>MD
>md
TIMATIC
EN
7JUN04 1206Z
YOU ENTER US AFTER THE NA, AND RO AFTER THE DE.

* NOTE THE SYSTEM REDISPLAYS THE TIRV ENTRY, EVEN THOUGH YOU
MADE THE TIFV ENTRY. THIS IS BECAUSE IT IS TRANSLATING YOUR
GUIDED MODE ENTRY AS AN EXPERT MODE ENTRY.
>MD
>md
TIMATIC
EN
7JUN04 1206Z
EXPERT MODE
----------IF YOU CAN REMEMBER THE STRUCTURE OF TIMATIC ENTRIES, YOU CAN
USE THE TIRV, TIRH, AND TIRA ENTRIES.
115
IN ALL CATEGORIES, YOU CAN USE EITHER THE 2-LETTER COUNTRY CODE
OR THE 3-LETTER CITY OR AIRPORT CODE.
FOR EXAMPLE, FOR VISA AND HEALTH INFORMATION FOR THE FOLLOWING
PASSENGER: NATIONALITY GERMAN, CURRENTLY LIVING IN GREAT
BRITAIN, EMBARKATION POINT LONDON, TRANSITING IN HONG KONG AND
TAIPEI EN ROUTE TO SYDNEY, RECENTLY VISITED KENYA, ENTER:
TIRA/NADE/ARGB/EMLON/DESYD/TRHKG/TRTPE/VTKE
>md
TIMATIC
EN
7JUN04 1206Z
ALTERNATIVELY, YOU CAN PUT EACH CATEGORY ON A NEW LINE AND USE
A CARRIAGE RETURN TO MOVE TO THE NEXT LINE. IN THIS CASE, YOU
CAN PUT MULTIPLE TRANSIT POINTS ON A SINGLE LINE. FOR EXAMPLE:
TI
AR
EM
DE
TR
VT
RA
GB
LON
SYD
HKG/TPE
KE
>MD
>md
TIMATIC
EN
7JUN04 1206Z
EXAMPLE RESPONSE (TO THE REQUEST FOR US CITIZENS TRAVELING TO

---------------- ROMANIA)
TIMATIC-2 / 15SEP99 / 1515 UTC
NATIONAL U.S.A.
/DESTINATION ROMANIA
VISA DESTINATION ROMANIA

PASSPORT REQUIRED (MUST BE VALID FOR PERIOD OF INTENDED STAY).
VISA NOT REQUIRED FOR A STAY OF MAX. 30 DAYS.
VISITOR MUST HOLD:
- ONWARD/RETURN TICKET; AND
- ALL DOCUMENTS FOR NEXT DESTINATION; AND
- SUFFICIENT FUNDS (APPROX. USD 50.- PER DAY).
THE SYSTEM SHOWS THE TIMATIC HEADER WITH THE CURRENT DATE AND
TIME. IT THEN CONFIRMS THE DETAILS YOU ENTER, BEFORE PROVIDING
THE INFORMATION YOU NEED.
>MD
>md
TIMATIC
EN
7JUN04 1206Z
SPECIFIC COUNTRY INFORMATION
---------------------------YOU CAN REQUEST INFORMATION FOR SPECIFIC COUNTRIES. THE
FOLLOWING TABLES DESCRIBE THE INFORMATION SECTIONS AND
SUBSECTIONS THAT ARE AVAILABLE.
SECTION
------CUSTOMS
CURRENCY
GEOGRAPHY
HEALTH
PASSPORT
TAX
SECTION CODE
-----------CS
CY
GE
HE
PA
TX
SUBSECTION
----------IM PE EX NO
IM EX NO
NONE
NONE
WA PT VA RE AI MI NO
NONE

116
VISA
VI
WA VS TW SE IS AI MI CO RP EP NO
THE SUBSECTION CODES ARE EXPLAINED ON THE NEXT SCREEN.

>MD
>md
CODE
---AI
CO
EP
EX
IM
IS
MI
NO
PE
TIMATIC
EXPLANATION
----------ADDITIONAL INFORMATION
COMPULSORY CURRENCY
EXCHANGE
EXIT PERMIT
EXPORT
IMPORT
ISSUE
MINORS
NOTES
PETS
CODE
---PT
RE
RP
SE
TW
VA
VS
WA
EN
7JUN04 1206Z
EXPLANATION
----------PASSPORT EXEMPTIONS
ADMISSION AND TRANSIT
RESTRICTIONS
RE-ENTRY PERMIT
MERCHANT SEAMAN
TRANSIT WITHOUT VISA
VALIDITY
VISA EXEMPTIONS
WARNING
>MD
>md
TIMATIC
EN
7JUN04 1206Z
YOU CAN ALSO REQUEST DETAILED TRAVEL INFORMATION. FOR EXAMPLE,

TO REQUEST CUSTOMS INFORMATION FOR LISBON, ENTER:
TIDFT/LIS/CS
TIDFT - TIMATIC DISPLAY FULL TEXT TRANSACTION CODE
/LIS - SLASH FOLLOWED BY CITY CODE
/CS
- SLASH FOLLWED BY CUSTOMS INFORMATION SECTION CODE
SYSTEM RESPONSE (PARTIAL DISPLAY):
TIMATIC-2 / 15SEP99 / 1522 UTC / CURRENT AS OF 07JUL99
CUSTOMS
FULL TEXT FOR: PORTUGAL
IMPORT: FREE IMPORT
1. PASSENGERS COMING FROM E.U. COUNTRIES WITH NON TAX-FREE
GOODS :
A. TOBACCO PRODUCTS (SEE NOTE 51 BELOW): 800 CIGARETTES OR
400 CIGARILLOS OR 200 CIGARS OR 1 KILOGRAM OF TOBACCO
PRODUCTS;
>MD
>md
TIMATIC
EN
7JUN04 1206Z
IN THE RESPONSE, YOU CAN SEE A REFERENCE TO NOTE 51. TO DISPLAY
THE NOTES SUBSECTION, ENTER:
TIDFT/LIS/CS/NO
THIS ENTRY INCLUDES THE SECTION (CS) AND THE SUBSECTION (NO).
THE SUBSECTIONS AND THE SECTIONS THEY BELONG TO ARE FULLY
LISTED IN TIMATIC HELP. SEE TIHELPF
FOR THE SUBSECTION ON PASSPORT EXEMPTIONS FOR GERMANY, ENTER:
TIDFT/DE/PA/PT
TIDFT
/DE
/PA
/PT
TIMATIC DISPLAY FULL TEXT TRANSACTION CODE

SLASH FOLLOWED BY COUNTRY CODE OR CITY OR AIRPORT CODE
SLASH FOLLOWED BY THE PASSPORT SECTION
SLASH FOLLOWED BY THE PASSPORT EXEMPTION SUBSECTION
117
YOU CAN ALSO INCLUDE THE FULL COUNTRY NAME AND SECTION NAME.
EXAMPLE :
TI/ITALY/VISA
OR
TI/JAPAN/CUSTOMS IMPORT
>MD
>md
TIMATIC
EN
7JUN04 1206Z
TIMATIC HELP
TO DISPLAY AN OVERVIEW OF THE HELP PAGES PROVIDED IN TIMATIC,
ENTER:
TIHELP
DETAILED HELP IS AVAILABLE ON THE FOLLOWING:
VISA AND HEALTH REGULATIONS
COUNTRY REGULATIONS
MISCELLANEOUS TRANSACTIONS
SCROLLING IN TIMATIC
-------------------MD
MOVE
MU
MOVE
MB
MOVE
MT
MOVE
TIHELPS
TIHELPF
TIHELPM
DOWN
UP
TO BOTTOM
TO TOP
E. EXERCICES UTILISATION DES FORMATS

>tifv
>TIRV
NAFR
AR
DEUS
TR
ADD /TYPE FOR OTHER THAN NORMAL PASSPORTS
AR-ALIEN RESIDENTS
DE-DESTINATION POINTS
TR-TRANSIT POINTS VIA OTHER COUNTRIES
TIMATIC-2 / 23MAY05 / 0653 UTC
NATIONAL FRANCE (FR)
/DESTINATION U.S.A. (US)
VISA DESTINATION U.S.A. (US)

...... NORMAL PASSPORTS ONLY ......
PASSPORT REQUIRED (MUST BE VALID AT TIME OF ENTRY; PASSENGER
MAY BE AUTHORIZED TO STAY UNTIL EXPIRY DATE OF PASSPORT). FOR
VALIDITY, PLEASE RUN TRANSACTION: >TIDFT/US/PA/VA - ITEM 2.
VISA NOT REQUIRED IF TRAVELLING UNDER THE U.S. VISA WAIVER
PERMANENT PROGRAM (V.W.P.P.) AND FOLLOWING CONDITIONS ARE MET:
>tifv
>TIRV
NATN
ARFR
DEUS
TR
118

ADD /TYPE FOR OTHER THAN NORMAL PASSPORTS
AR-ALIEN RESIDENTS

NATIONAL TUNISIA (TN)
DESTINATION U.S.A. (US)
/RESIDENCE FRANCE (FR)
VISA DESTINATION U.S.A. (US)

...... NORMAL PASSPORTS ONLY ......
PASSPORT REQUIRED (MUST BE VALID AT TIME OF ENTRY; PASSENGER
MAY BE AUTHORIZED TO STAY UNTIL THE EXPIRY DATE OF THE
PASSPORT). FOR VALIDITY SEE: >TIDFT/US/PA/VA - ITEM 2.
VISA REQUIRED.
>tifh
>TIRH
EMMRS
DEHAN
TRBKK
VT
EM-EMBARKATION POINT FOR THIS TRIP
VT-COUNTRIES VISITED WITHIN 6 DAYS BEFORE EMBARKATION (EM)

EMBARKATION FRANCE (FR)
/TRANSIT THAILAND (TH)
DESTINATION VIETNAM (VN)
ALSO CHECK DESTINATION INFORMATION BELOW
HEALTH TRANSIT THAILAND (TH)
VACCINATIONS NOT REQUIRED IF NOT LEAVING THE AIRPORT TRANSIT
AREA.
HEALTH DESTINATION VIETNAM (VN)
SEE "TIRULES/R3" FOR ADDITIONAL PROPHYLACTIC MEASURES.
>tifh
>TIRH
EMPAR
DENBO
TRATH
VT
EM-EMBARKATION POINT FOR THIS TRIP
VT-COUNTRIES VISITED WITHIN 6 DAYS BEFORE EMBARKATION (EM)
119
*TRN*
EMBARKATION FRANCE (FR)
/TRANSIT GREECE (GR)
DESTINATION KENYA (KE)
ALSO CHECK DESTINATION INFORMATION BELOW
HEALTH TRANSIT GREECE (GR)
VACCINATIONS NOT REQUIRED.
HEALTH DESTINATION KENYA (KE)
SEE "TIRULES/R3" FOR ADDITIONAL PROPHYLACTIC MEASURES.

120

Amadeus 12

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Amadeus 12

Uploaded by

Copyright:

Available Formats

BTS VPT 1re ANNEE

BTS VPT 1re ANNEE

JANVIER A MAI 2006

LBPROD Une Marque de Laurent@braghieri.com

CHAPITRE N5 AMADEUS CAR

CHAPITRE N6 AMADEUS AERIEN + HOTEL + CAR

CHAPITRE N7 AMADEUS AIR SEAT SPLIT

CHAPITRE N8 AMADEUS GROUPE SM, ST, FFN, SRFOID

CHAPITRE N9 AMADEUS RAIL

CHAPITRE N10 AMADEUS FERRY (CORSICA FERRIES)

CHAPITRE N11 AMADEUS ASSURANCE (ELVIA)

LBPROD Une Marque de Laurent@braghieri.com

TABLE DES MATIERES

14. SEANCES DE TRAVAIL ASSURANCE ELVIA (dates dfinir)..................................................112

LBPROD Une Marque de Laurent@braghieri.com

1. SEANCES DE TRAVAIL 03 - 04 JANVIER 2006

2. SEANCES DE TRAVAIL 10 - 11 JANVIER 2006

3. SEANCES DE TRAVAIL 17 - 18 JANVIER 2006 AMADEUS CAR

JE DEMANDE DE LAIDE POUR LA LOCATION DE VOITURE

AIS PAGES FOR CARS

AVIS MAIN INDEX

LBPROD Une Marque de Laurent@braghieri.com

CANADA MAIN INDEX

2. Demander la LISTE DES STATIONS loueurs

CAR LIST A MARSEILLE

b) B- Lecture des crans

JE DEMANDE LA LISTE DES LOUEURS A AIX

LBPROD Une Marque de Laurent@braghieri.com

c) C- Les formats approfondis

LISTE AVEC NOM DU LOUEUR ICI AVIS

3. Demander les DISPONIBILITES et les tarifs

>CAMRS27FEB/ARR-0900/RT-1800 JE DEMANDE UNE LOCATION A MARSEILLE POUR

- AUTRE SOLUTION, JE DEMANDE UNE LISTE DES LOUEURS EN CENTRE VILLE

**AMADEUS CARS RATE AVAILABILITY**

- ENFIN, JE PEUX DEMANDER UNE LOCATION A PARTIR DUN DOSSIER AERIEN OU

HEURE DE PRISE EN CHARGE ET RESTITUTION

LBPROD Une Marque de Laurent@braghieri.com

DEMANDE TYPE DE VEHICULE

LBPROD Une Marque de Laurent@braghieri.com

B- CODES DES VOITURES

C- Lectures des crans

JE DEMANDE UNE VOITURE

LBPROD Une Marque de Laurent@braghieri.com

Voiture EBMN : ECONOMIC + BERLINE + BOITE MANUELLE + PAS DE CLIM

LBPROD Une Marque de Laurent@braghieri.com

D- Les formats approfondis

Dispo Marseille avec prise en charge le 22 jan 10H

E- Modifier une recherche aprs un affichage

Je spcifie le type de voiture car mon client ma dit la

**AMADEUS CARS RATE AVAILABILITY** CHECK POLICIES:

LBPROD Une Marque de Laurent@braghieri.com

Si je clique 2 fois sur un prix, je vends la voiture.

Je demande pour le loueur ZI ORY une

**AMADEUS CARS RATE AVAILABILITY** CHECK POLICIES:

LBPROD Une Marque de Laurent@braghieri.com

**AMADEUS CARS RATE AVAILABILITY** CHECK POLICIES: USE CT OR CR

Je veux une voiture SPECIALE

VAN ET LES PRIX AFFICHES EN EUROS

**AMADEUS CARS RATE AVAILABILITY** CHECK POLICIES: USE CT OR CR

En cliquant 2 fois sur le prix en bleu, je vends la voiture, le

Je rentre les donnes du client

4. Demande des CONDITIONS TARIFAIRES

B. Lecture des crans

ETAPE 3 JE DEMANDE DES INFORMATIONS SUR LE PREMIER TYPE DE

AMADEUS CARS RATE AVAILABILITY

AMADEUS CARS RATE AVAILABILITY CHECK POLICIES:

AMADEUS CARS RATE AVAILABILITY CHECK POLICIES:

AMADEUS CARS RATE AVAILABILITY CHECK POLICIES: USE CT OR CR

AMADEUS CARS RATE AVAILABILITY CHECK POLICIES: USE CT OR CR

AMADEUS CAR POLICY

AMADEUS CARS RATE AVAILABILITY CHECK POLICIES: USE CT OR CR

AMADEUS CARS RATE AVAILABILITY