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Register Number : Name of the Candidate :

2 4 6 7
M.B.A. DEGREE EXAMINATION, 2011
( FIRST YEAR) ( PAPER - I )

110. PRINCIPLES OF MANAGEMENT ( Common with M.B.A. Three Year Programme ) May ] [ Time : 3 Hours Maximum : 75 Marks SECTION A (5 3 = 15)

Answer any FIVE questions. All questions carry equal marks. 1. Write short notes on: (a) Point out any three differences between administration and management. (b) Policy making. (c) Decentralization. Turn Over

2 (d) Elements of communication. (e) Autocratic Leadership. (f) Management by Exception. (g) Motivation. (h) Supervision. SECTION B (3 10 = 30)

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Answer any THREE questions. All questions carry equal marks. 2. What are the benefits of Scientific management? 3. Explain Departmentation and its objectives. 4. Differenciate between formal and informal organization. 5. Elucidate the principles of Co-ordination. 6. Explain Maslows Motivation Theory. 7. Define budget and explain its merits. SECTION C (1 15 = 15)

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Answer any ONE question. 8. List and explain the principles of management according to Hendry Fayol.

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5 (b) If you were the President of the company, how would you have handled the situation? (c) What do you think of the Japanese approach to dealings with economic problems?

for additional ones. After a long discussion-some workers are more agreeable to concessions of management makes similar sacrifices. But management does not make any commitments. Situation of the R & R Company gets worse; it faced few days of lay-off, the union agrees to some cut backs with the understanding that employees will share in some way in the profits of the company when things get better.

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One month later, a national magazine survey of executives salaries at major companies shows that the executives at R & R received a substantial increase in compensation. One worker remarks: You just cant trust the top management of R & R. I wish our situation was like the one in Japan, where in hard times the dividends are cut first, then the salary of the top-management is reduced, and later middle-level managers get a pay cut; the workers pay is affected last Questions :

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(a) Do you think the workers should have made concessions and agreed to givebacks?

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3 9. List the barriers to communication and explain how to overcome them. 10. Explain in detail M.B.O. SECTION D (Compulsory) 11. R & R Machinery Company has encountered hard times, not only because of economic recession but also because of competition from products imported from Japan. In the past, labour relations have been rather poor. The Unions usually asked for big pay increases for the workers and got them. But things have changed during the last few months, and labour and management have realized that they are in for some bad times ahead. The company, maintaining it is in a precarious condition, has asked labour for concessions and give backs. The Union has called a membership meeting to discuss the situation. The issue of give backs was discussed and majority disagreed for wage reduction. In fact, there is a major mistrust of managements intentions and the workers feel that giving concessions will encourage the company to ask Turn Over (1 15 = 15)

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