Approach to Operations Management 1.

Business Units are seen today as open systems, interacting with demand and supply environments in a continuity. An integrated approach serves to take into account creation and addition of value throughout the chain. 2. Operations Management thus encompasses all activities on the supply chain upto the point of consumption. It starts with Planning, Procurement and management of Materials, and covers Manufacturing and Services, Logistics, Monitoring and Control and Strategic Initiatives. Enterprise Software systems are greatly aiding to transform the field into one of strategic importance for all businesses. 3. Compulsory courses like Project Management and Management of Quality are considered essential for all functional areas and so also for Ops Mgt. 4. Exposure to real-life situations is to be provided through interactions and assignments with the Industry. 5. Accordingly, the subjects covered in this elective stream are: Materials Management Manufacturing Logistics Supply Chain Mgt Decision techniques Strategic Initiatives

Strategic Initiatives Supply Chain Mgt Enterprise Software

Matls Mgt

Manufacturing

Services

Logistics

Decision Techniques

Materials Management Context With globalisation, materials can be sourced from all over the world, thus raising the importance of procurement to a strategic level. Competition has forced enterprises to control the critical factor of inventory costs and outsourcing has made accounting of materials more significant than in the earlier times. Hence the need to take a closer look at the materials management function. Objectives At the end of the course, the student should be able to * describe the role of materials in the Operations Management of a particular enterprise, * define the critical elements of Materials Management for a particular enterprise, * formulate decision options for raising the efficiency and effectiveness of the materials function, * analyse and evaluate the materials function in any given enterprise. Content Outline 1. Cost of materials in the Cost of Production in different industries, objectives, function and scope of Materials Management. 2. Planning: Principles of materials planning, converting sales forecasts, push and pull planning, stock control. 3. Sourcing in a global market place, use of e-business, procurement process and costs for raw materials, consumables, capital goods and spares. 4. Quality: role in TQM, Supplier QA concepts, Inspection procedures and ISO systems. 5. Relationships with vendors, ancillaries and partners, Negotiation skills, Legal aspects of different types of purchasing. 6. Disposal of Materials: types of disposables, procedures for different ways of disposal, Salvage and reclamation procedures. 7. Performance of Materials function: measurement, information system, internal audit and feedback. Recommended Books Text Books 1.Gary, Z. Purchasing And The Management of Materials 2 Lee, L. Dobler, D.W. Purchasing And Materials Management New Delhi. Tata Mcgraw-Hill Publishing Company Limited.1974, PP.650 3. Menon , K.S. Purchasing And Inventory Control. Mumbai. Shroff Publishers & Distributors. 2009, Pp. 330 4.Ambade, V.B. Materials Management. Pune. Aditya Publishing House.1984, PP.250 5.Gopalkrishnan, P. Materials Management. New Delhi. Prentice-Hall Of India Private Limited.1989, PP.350 6.Jhamb, L.C. Cases And Problems On Materials Management. Pune.Everest Publishing House.1987, PP.175 7.Gopalkrishnan, P. Purchasing And Materials Management. New Delhi. Tata Mcgraw-Hill Publishing Company Limited. 2002, PP.350 8.Jhamb, L.C. Modernisation Of Materials Management. Pune. Everest Publishing House.1994, PP.550 9. Jhamb, L.C. Materials And Logistics Management. .Pune. Everest Publishing House.1999,Pp.387

Reference Books 1.Chitale, A.K. Gupta, R.C. Materials Management :Text And Cases. New Delhi/Prentice-Hall Of India Private Limited.2006, PP.345 2. Arnold, J.R.T. Chapman, S.N. Introduction To Materials Management. New Delhi. Pearson Education Asia.2001, PP.575 3. Hutchins, D.Just In Time: Strategies For Material Resource Planning .New Delhi. Infinity Books.2004,Pp.Xx, 236 5. Bhardwaj, M.K. Glossary Of Purchasing And Materials Management. New Delhi. Excel Books.2001,Pp.230 6. Kasande, S. Materials & Logistics Management .Pune. Nirali Prakashan.2000,Pp.338 7. Perlman, Kalman I. Handbook Of Purchasing & Materials Management : An In-Depth HandsOn Reference. Chicago .Probus Publishing Co.1990,Pp.Ix,462 8. Kumar, P. Ghosh, A.K. Materials Management. New Delhi. Anmol Publications Pvt. Ltd.1991,Pp.V,235 9.Chadha, H.L. Industrial Purchasing & Materials Management .Mumbai. Jaico Publishing House.1987.2001,,Pp.Xix, 398 10.Datta, A.K. Materials Management :Procedures, Text And Cases. New Delhi. Prentice-Hall Of India Private Limited.2000, 11.Leenders, M.R .Fearon, H.E. Purchasing & Materials Management. New Delhi. Universal Book Stall.1988,Pp.586 12.Zenz, G.J. Purchasing & The Management Of Materials. New York. Wiley Eastern Limited.1994,Pp.Xvi,730 13.Shah, N.M. Integrated Concepts Of Materials Management. New Delhi. Tata Mcgraw-Hill Publishing Company Limited.1988,Pp.Xv,474 14.Kumar, D. Jain, S.K. Materials Science And Manufacturing Processes. New Delhi. Vikas Publishing House Pvt. Ltd.1993,Pp.Ix,410 15.Gopalkrishnan, P. Sunderesan, M. Materials Management: An Integrated Approach. New Delhi. Prentice-Hall Of India Private Limited.1992,Pp.Xii, 268

Logistics Context Cost-effective, timely and sure ways of moving materials and finished goods acquired importance with the opening of the global market place. With lower margins and rising competition, Logistics Management has become an important part of the Materials function and needs closer attention. Objectives At the end of the course, the student should be able to a. describe the whole process of logistics and its importance for a particular enterprise,

b. define the critical elements of logistics for any particular enterprise, c. analyze and evaluate the logistics system of a particular enterprise, d. formulate alternatives to a given logistics system followed in an enterprise.

Content Outline 1. Significance of Logistics Integration of transportation, warehousing and delivery elements Logistics strategy and customer service. 2. Network strategy depots and their cost behaviour basic decisions in depot strategy 3. Selection of transportation modes and systems new developments in service offerings by logistic players types of contracts and deals, legal requirements 4. Containerization economics infrastructural requirements rail facilities 5. Cost factors Freight and other charges basis for charging ways of cost reduction Insurance type of policies claims and their settlement 6. Material handling systems types and their impact on cost and time 7. Importance of tracking tools for tracking use of technology 8. Measuring Logistics cost and performance.

Recommended Books Text Books 1. Michael, Quale. Logistics: An Integrated Approach, Tudor Publications 2. Martin, C. Logistics and Supply Chain Management. 3. Jhamb, L.C. Materials and Logistics Management. Pune. Everest Publishing House.1999, PP.350 4. Agrawal, D.K. Text Book Of Logistics And Supply Chain Management. New Delhi. Macmillan Company of India Ltd.2003, PP.350 5. Lemay, L. Bloomberg, D.J. Logistics. New Delhi. Prentice-Hall of India Private Limited.2005, PP.550 6. Ailawadi, S.C. Logistics Management. New Delhi. Prentice-Hall Of India Private Limited.2005, PP.450 7. Bloomberg, D.J. Lemay, S. Logistics. New Delhi. Prentice-Hall Of India Private Limited.2002, PP.650 8. Sople, V.V. Logistics Management: The Supply Chain Imperative .New Delhi. Pearson Education Pvt.Ltd.2010,Pp.Xix, 500 9. Raghuram, G. Rangraj, N. Logistics And Supply Chain Management: Concepts And Cases .Delhi. Macmillan India Limited.2000,Pp.Xxiii, 424 Reference Books 1. David, P. International Logistics, New Delhi. Biztantra Innovations In Management.2006, PP.450 2. John, G. Handbook of Physical Distribution Management, 3. Pienaar, W.J. Business Logistics Management Oxford. Oxford University Press.2002, PP.450 4. Coyle, J.J. Bardi, E.J. Management Of Business Logistics: A Supply Chain Perspective. Singapore. Thomson South Western.2003, PP.350 5. Dornier, P.P.Ernst, R. Global Operations And Logistics: Text And Cases. New York .John Wiley & Sons, Inc.2002, PP.284

6. Rushton, A. Croucher, P. Handbook Of Logistics & Distribution Management. New Delhi.Kogan Page India Pvt. Ltd.2010,Pp.Xxvii, 635 7. Waters, D .Global Logistics :New Directions In Supply Chain Management .New Delhi. Kogan Page India Pvt. Ltd.2010,Pp.Xxv, 510 8. Fernie, J. Sparks, L. Logistics & Retail Management :Emerging Issues And New Challenges In The Retail Supply Chain. New Delhi .Kogan Page India Pvt. Ltd.2010,Pp.Xix, 284 9. Mckinnon, A. Cullinane, S. Green Logistics: Improving The Environmental Sustainability Of Logistics. New Delhi. Kogan Page India Pvt. Ltd.2010,Pp.Xi, 372 10. Sudalaimuthu, S.Raj, S.A. Logistics Management For International Business: Text And Cases .New Delhi. Prentice-Hall Of India Private Limited.2009,Pp.Xx, 384 11. Taher, N.Case Study Of Mumbai's Dabbawallas: Impeccable Logistics And Supply Chain Management. Hyderabad, Icfai University Press.2007,Pp.Iv, 158 12. Rao, P. Gohokar, K. Logistics Management: Concepts And Cases. Hyderabad. Icfai University Press.2007,Pp.Xi, 212 13. Ballou, R.H. Business Logistics. Supply Chain Management. New Delhi. Pearson Education Pvt.Ltd.2006,Pp.Xxii, 788 14. Kapoor, S.K. Kansal, P. Marketing Logistics: A Supply-Chain Approach .New Delhi. Pearson Education (Singapore) Pvt.Ltd.2003,Pp.Xvi, 282 15. Christopher, M. Logistics And Supply Chain Management: Strategies For Reducing Cost And Improving Service. London. Financial Times Pitman Publishing.2001,Pp.Ix, 294 16. Bhave, S.W. Physical Distribution And Logistics Management: A Handbook .Pune. Shri S W Bhave.2001,Pp.192 17. Blanchard, B.S. Logistics Engineering And Management .New Jersey. Prentice-Hall, Inc.1998,Pp.Xv, 526 18. Graves, S G. Ed Rinnooykan, A H G. Handbook In Operations Research And Management Science : Logistics Of Production And Inventory .Amsterdam. Elsevier Science Publishers.1993.Xiii,760 19. Gattorna, J.L. Handbook Of Logistics Management. Mumbai. Jaico Publishing House.1995.Pp.Xxv,518 20. Khanna, K.K .Physical Distribution Management :Logistical Approach .Mumbai. Himalaya Publishing House.1985,Pp.Xix,423

Sttrategic Initiatives Context The basic assumptions on which an enterprise is run can undergo a rapid change in the situation of today with the advent of new technologies and new economic equations. In such a case it is not useful to adopt an incremental approach to change. We have to introduce large-scale change with a long term orientation. Objectives At the end of the course, the participant would be able to 1. 2. 3. 4. describe the different strategic initiatives currently in vogue in industry define the critical elements in design and execution of strategic initiatives evaluate the current level of effectiveness in any Operations system formulate alternative initiatives in a given Operations system

Content Outline 1. Business Process Re-engineering: concept, principles and procedures, determining the suitability, approach to implementation, assessment of benefits 2. Enterprise Resource Planning: concept, principles, determining suitability, cost-benefit analysis, selecting hardware and software, approach to implementation, monitoring and assessment. 3. Kaizen: philosophy, concept, principles and practice; preparation, training and implementation, impact on organizational policies. 4. TQM: philosophy, principles and practices; assessment of suitability, choosing an approach to implementation, monitoring and assessment of benefits. 5. TPM: philosophy, principles and practices, assessment of suitability, preparation, approach to implementation. 6. Design for Manufacturing and Assembly: quality, produceability and maintainability guidelines, integration of automation and design. 7. Organisational issues in strategic initiatives: top management involvement and support, training, team working, motivation, redundancies and human issues. Recommended Books Text Books 1.Leon, A. Enterprise Resource Planning. New Delhi. Mcgraw-Hill Publishing Company Limited.2003, PP. xiii, 308 2.Garg, V.K. Enterprise Resource Planning: Concepts And Cases New Delhi. Prentice-Hall Of India Private Limited.1998, PP.IX, 153 3.Sharma, S. TQM In Indian Engineering Industries. Mumbai. Business Publications, Inc.1997, PP.353 4.Mukherjee, P.N. Total Quality Management. New Delhi. Prentice-Hall Of India Private Limited.2006, PP.XII< 418

5.Janakiraman, B. Gopal, R.K. Total Quality Management Text And Cases. New Delhi/Prentice-Hall Of India Private Limited. 2006, PP.IX, 250 Reference 1.Heizer, J.H. Nathan, J. Cases In Total Quality Management: Manufacturing And Thomson Learning.2004, XIII, 238 Services. Australia.

2.Ross, Joel E. Total Quality Management :Text Cases & Readings. New Delhi. Vanity Books International.1996, PP.XI.465 3. TQM for Operators Productivity Press (I) Pvt. Ltd. Madras. Productivity Press (I) Pvt. Ltd.1996, PP. 4.Total productivity Management A Systematic And Quantitative Approach To Compete In Quality, Price And Time Florida. St. Lucie Press.1998, 5.Kumar, D. Bhargava, H. BPOs: An Emerging Paradigm. Hyderabad. Icfai University Press.2006, PP. xv, 201 6. Jayaraman, M.S. Natrajan, G. Business Process Reengineering. New Delhi. Tata Mcgraw-Hill Publishing Company Limited.1994, PP.xv, 219 7.Harrington, H.J. Business Process Improvement :The Breakthrough Strategy For Total Quality, Productivity, And Competitiveness. New Delhi. Tata Mcgraw-Hill Publishing Company. Limited.2005, PP.XII, 294 8.World Of Kaizen: A Total Quality Culture For Survival. Mumbai. Quality Management Systems. 1996, PP.175 9.Colenso, M. Kaizen. Strategies For Improving Team Performance :How To Accelerate Team Development And Enhance Team Productivity .New Delhi. Financial Times Prentice Hall.2000, PP.XII, 221 10.Jaiswal, M. Textbook Of Enterprise Resource Planning. New Delhi.Macmillan India Limited.2005, PP.365 11.Sadgrove, Kit. Making Tqm Work. New Delhi. Kogan Page India Pvt. Ltd.1996, PP.122