SHAN YAN

4160 Teakwood Dr. Mississauga, ON L5C 3L8 (416) 669-2136 shan.yan@live.com

CAREER OBJECTIVE
Position as IT Technician / Network Administrator to utilize my technical skills, experience and qualifications in Hardware, Software and Network Technologies

HIGHLIGHTS OF QUALIFICATIONS
More than 8 years successful experience with hardware and software installation, configuration, upgrade, troubleshooting, support and maintenance Graduated with a Diploma in Computer Systems and Network Technology Developed problem solving and decision making abilities Able to work in a high pressure environment and handle multiple priorities under deadlines Quick learner with ability to translate complex ideas and processes into technical facts Adaptable and flexible, solid work ethic concerning meeting deadlines and reliability Strong communication, interpersonal and organizational skills Highly motivated and driven for long-term success

TECHNICAL SKILLS/QUALIFICATIONS
In-depth knowledge of various Desktop/Network Operating Systems: Microsoft Windows Series, Windows 2008 Server, Fedora Linux, UNIX Working experience with hardware and peripheral devices setup, configure, maintain, repair and troubleshooting Strong knowledge of LAN/WAN, TCP/IP, Cisco Switches and Routers, subnet, VLAN, RIP, OSPF and ACL configuration Knowledge of configuration and administration Active Directory, DNS Server, VPN Server, DHCP Server, IIS Knowledge of Databases: MS SQL Server 2005/2008, Assess 2010 Experience with C/C++, SharePoint and Java SE6 programming

RELATED WORK EXPERIENCE

Configuration Centre Technician AppleExpress Courier Ltd, Mississauga, ON IBM Configuration Centre for Loblaw Companies Limited Sept. 2010 Apr. 2013

Setup and configure IBM SurePOS lane, Workstation, Lexmark Network Printer Configure and stage LCL Corporate project, STAS TimeClock, Pharmacy Project

Setup and configure Canadian Tire Network Printer (Lexmark T654, X654, X264 etc) Setup and configure Boston Pizza Project, Any Place Kiosk, Cisco SF300 Series Switches Remote access IBM IPI machine maintenance Setup and configure Loblaw Gas Bar Lane, Pharmacy Lane, Photo Studio Lane etc Install and configure VMware and IBM Storage 2007 2008

Network Technician 3G Tech Inc. Toronto, ON

Installed and configured the hardware, including the peripheral devices Installed and patched OS, including Windows series, UNIX and Linux Planned and built network, subnet, cabled, setup and configured switches and routers Servers configuration and administration, Web Server, FTP Server, VPN Server and Database Server SQL2005 Performance watching and troubleshooting Routine backup and restoration 1998 2006

Network Technician Fuzhou Heike Communication Technology Co. Ltd. Fuzhou, China

Planned and implemented network projects Selected appropriate computer system and network devices Installed, configured and updated network operating systems Participated in a study project: The Research and Realization of Remote Control Robot System Based on TCP/IP Built a wireless LAN environment and configured access point to remote control the robot Programmed for motion control interface DMC100 with C++ and Java to drive the robot Trained system operators and end users, including operating program and progress skills

EDUCATION/TRAINING
Computer System Networking Technician Diploma Centennial College, Toronto, Ontario School of Engineering Technology and Applied Science UNIX Admin Victoria International College, Toronto, Ontario Bachelor of Science: Electrical Automation South China University of Technology, Guangzhou 2008 - 2009

2008 1985 -1989

CERTIFICATIONS
MCT: Microsoft SQL Server Database

REFERENCES
AVAILABLE UPON REQUEST