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WAEL SALEM

PERSONAL INFORMATION
MOBILE LEBANON : +9613250529
• E - M A I L : WA E L S A L E M 2 0 @ H O T M A I L . C O M
 Marital status: Single
 Nationality: Lebanese
 D.O.B: January 11, 1982
 Place of Birth: Beirut, Lebanon

EDUCATION

June 2010 Endorsed Internal Audit Program ( Internal


Audit Certificate)
Lebanese American University (LAU)

September 2004 Bachelor of Science in Business Marketing


Lebanese American University (LAU)

July 2000 Lebanese Baccalaureate, Experimental Science


Minette Modern school

PROFESSIONAL EXPERIENCE
I) Emirates Bank
July 2006 till January 2007, working at the bank as a Sales
Executive in selling of personal loans.
•Distributing Flyers for new Employees to introduce the personal loan.

•Represents the bank’s products and executes sales plans in the territory
assigned in order to achieve sales targets. Managing a client portfolio:
selling to existing and new customers and follow up of collection and
account management. Marketing new products and development of new
markets

•Continually assesses customer needs & requirements

•Develops business opportunities with new and existing clients to


maintain product loyalty, and increase market share

•Maintains close relationships with key accounts, ensures their


requirements are met by the Company’s products where possible to
establish customer satisfaction and/or convert them into profitable
businesses

•Strives to provide “win/win” outcomes for the company’s & customers


while maintaining good offering of personal loans

•Report to the Sales Manager Day to Day activities and discuss the areas
of strengths and weaknesses.

•Attend training to develop relevant knowledge and skills


•Follow up on new leads and referrals resulting from field activity. Identify
sales prospects and contact them. Prepare presentations, proposals under
supervision of Sales Manager Develop and maintain sales materials and
current Establish and maintain current client and potential client
relationships

•Achieving sales target through creating a chain of loyal customers whose


relationship with the bank is based on trust.

• Follow up the Customer’s application and transfer of funds to his/her


account

II) Middle East Airlines


May 2007 till present, working as an Internal Audit Officer
at the Audit & Inspection Department.

1) HEAD OFFICE
- Disbursements (Cash & Cheque)
- Surprise Count of Cash Funds
- Sales On Board
- Scholarships
2) BIA ACCOUNTS
- Landing & BIA charges
- Other Carriers Handling at BIA
3) FUEL
- Aviation Fuel
- MEA fuel Station
4) TECHNICAL SUPPLIES
-Stock, Physical count of selected item & Inventory control
5) RECONCILIATIONS
- Outstation Reconciliations
- Sales Offices Reconciliations
6) COMMERICAL SUPPLIES
- Updateness, Level of Stocking, Physical count and
Purchases
7) CATERING
- Invoices of outstations
- Updateness, Level of Stocking, Physical count and
Purchases
- Return Closet
- Control of Laundry
- Survey of Aircraft Library
- Year End Inventory
8) ACCOUNTS CONTROL
- Analysis of monthly expenditure balances
- Control of Journal Voucher
- Reconciliation of suspense accounts
9) PAYROLL
- Total reconciliation between total net payrolls and total cash
payments, bank transfers
- Resignations and Retirements
10)TICKET CONTROL
- Ticket Sales and Utilization report
- Returns of Accountable Forms
- Flight Coupons
11)REFUNDS
12) STRONG ROOM
- Supervise individual receipts and Issues
- Check Stock issued against Ticket Invoice
13) CANTEEN
- Carry out surprise cash count
- Ensure that cash sales are duly accounted for and are
reported daily
- Spot-Check prices in market
- Spot-Check Receipts of materials against suppliers invoice
- Ensure use of stock control cards at stores

LANGUAGES
Fluent in Arabic and English (written and spoken)

COMPUTER SKILLS
Extensive knowledge of Windows, Word, Excel, Quark Express, and
several Internet applications

OBJECTIVES
To gain substantial Experience in the Marketing and Auditing Field in a
friendly Environment and to always reach the Company’s Objectives
through Controlling and Managing in order to gain customer satisfaction.

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