V1.

2 : Han Chew (18/Dec/2012)

V1.3 : Anjit Rajkarnikar (10/Jan/2013)
V2.0 : Anjit Rajkarnikar (21/Jan/2013) * Appended the reviewed comments made by MSP-Kordia in Red Fonts
V2.1 : Anjit Rajkarnikar (22/Jan/2013) * Modified Huawei/MSP responsibilities as discussed during meeting, added a new party: Project
V2.2 : Anjit Rajkarnikar (24/Jan/2013) * ORCA8.0 decision Box placed at initial stage of Process in MSP section , Added TT creation Box in VHA section
V3.0 : Anjit Rajkarnikar (30/Jan/2013) * Added additional action boxes in Project Section

VHA External Interference Working Level Process

RTWP Process

External Interference Process

VHA

Yes
Detection of
New high
RTWP

Known issue with

existing trouble
ticket?

End

Raise a Trouble
Ticket & assign it
to Huawei-FMT

No

TT status
Supervision

Yes
Site passed
ORCA 8.0 for
performance
Acceptance

MSP

No
Detection of
New high
RTWP

No

Known issue
with existing
trouble ticket
?
Yes

All scans identifies an

confirm interferer and
send to ACMA?

No

Adhoc
Frequency
Scan Request

NO PIM or PIM Resolved

but RTWP high

PIM suspect/
Hardware issue:
Send to Project
team to inspect
RF connections
and plumbing.

High RTWP due

to PIM : confirmed
& resolved
?
Yes :

Raise a
Trouble
Ticket &
assign it to
HuaweiFMT

Raise a
Trouble
Ticket &
assign it to
HuaweiFMT

Yes

Validate proof,
prepare ACMA
Submission
Documents,
Update TT status.

Review external
interferer
submission
documents

Update/Close
Interference
tracker and

Further
investigation
required.
Classified as
unresolved
poor RTWP

Interference
resolved
?
No

Yes

No

RTWP Yes
resolved?

If RTWP not resolved.

Escalate to level 2/3 support

Yes
* Verify RTWP/ICM to confirm
* Update the TT with detailed
description of investigation / findings
* Send a notification to MSP/VHA/Hawei

Transfer the TT
to Kordia-FMT

RTWP remains
HIGH
when sector is
turned OFF
?

Base station
capable of
conducting
Scan?

No

Transfer the TT
to Kordia-FMT

No

Yes
Perform Necessary
investigation to determine
whether fault lies Above or
Below the Combiner Checks
not limited to following:
1. Step changes in RTWP
between pre/post-swap/new
Site/Sector/Carrier integration
2. Site plumbing solutions to
identify active elements
3.RAN configuration settings on
the main/diversity connection .

End

If PIM confirmed and resolved:

* Verify RTWP/ICM to confirm
* Update the TT with detailed
description of investigation / findings
* Send a notification to MSP/VHA/
Huawei when needed

RTWP issue
resolved

Yes

HUAWEI

Yes

No

PIM suspect:
Send Operation
Field team to
inspect RF
connections and
plumbing.

If PIM confirmed
and Resolved

Yes

Known issue
with existing
trouble ticket No
?

Interference
detected on scan
path when sector
is turned off?

If RTWP not resolved.

Escalate to level 2/3 support

RTWP High:
Request project
RF Engineer for
assistance if
required scan,
on-site, etc.

Issues Below
Combiner? No

Detection of
New high
RTWP

RF Engineer carry
out on-site Spectrum
Analyser tests on
impacted sector/
sectors

No

* Huawei/Kordia/NSN

PROJECT

Raise a
Trouble
Ticket &
assign it to
HuaweiFMT

Ask GNOC to
Create a TT
to respective
Project Group

End

Transfer the TT to
VHA-External
Interference

Yes
MSP reviews:
1. the details
recorded in
a TT
2.Analyse the
findings/
investigated
results
recorded in
the TT

Perform Frequency Scan

*** MSP to provide Clear Instruction/Requirements to
Huawei For each case of Scan: mentioning
1.Band/sector to be locked & when time/date.
2.Scan any neighboring cells pointing into the
same direction as the target cells, with above
requirement stated in 1.
-

Attach Freq scan to the TT

Update all findings/investigated results in a TT
Transfer it to the Queue: Kordia-FMT
Send a notification email to reassigned parties

Resolve the issue and report the reason of

the issue that lies below the combiner or
within MRFU, that might involves following
operation where necessary:
1. Swap MRFU test
2. Dummy load at combiner test
3. RF Connections below combiner
** Verify RTWP/ICM to confirm
** Send a notification to MSP/VHA with results

ACMA

ACMA Analyse
Report and
Investigate

Site Visit
Required?
No

Yes

Site Visit
investigation
accompanied
with MSP if
requested by
ACMA

No
External
Interference
resolved?
Yes

ACMA
Resolves
External
Interference

Update the TT with

detailed
description of
investigation/
findings & request
GNOC to
close the TT