Tanzania Postal Bank is an established Bank by the Act No. 11 of 1991 as amended by Act No. 11 of 1992.

TPB is a Bank that provides competitive financial services to our customers and creates value for our stakeholders through innovative products. TPB is a Bank, whose vision is to be the leading bank in the provision of accessible and convenient financial services. As part of effective organizational development and management of its human capital in an effective way, TPB commits itself towards attaining, retaining and developing the highly capable and qualified workforce for TPB betterment and the Nation at large.

CHIEF MANAGER, HUMAN RESOURCES-CMHR (1 POSITION)

Tanzania Postal Bank (TPB) seeks to appoint dedicated, self-motivated and highly organized Chief Manager, Human Resources-CMHR (1 position) to join the Human Resources Directorate team. The person will be responsible for the initiation of recruitment, placement, training and career development activities of staffs to ensure the needs of TPB, its management and employees are met in the most cost effective manner and provide timely and effective training programs as per the TPB policies, procedures and guideline to that effect. The Chief Manager Human Resources will as well deal with Industrial labor relations. The Chief Manager will as well assist the Director in identifying various Human Resources risks which prevents the employees from fulfilling their responsibilities and thus keeping the business from operating at full efficiency. Will as well assist in formulating contingency plans for the bank in issues related to Human Resources. Reporting Line: Location: Work Schedule: Salary: Director, Human Resources Head Office, Dar es Salaam As per TPB Staff regulations Competitive Remuneration

Main Purpose of the Job To develop and prepare recruitment objectives, strategies, policies and programs To develop HR Systems and have ability in using higher level HR Excel programme, letter merging, automation of various HR services such as pay roll, leave (sick, study, maternity, paternity, perdiems), Performance Management System (PMS). To initiate and recommend development/review of manpower plans and policies.

To implement approved human resource policies and plans To maintain records of authorized establishment, staff posts and positions to be filled, identifies candidates for the banks staff position by maintaining regular contact with potential sources of recruitment. To administer wage and salary policies and structures including grading of staff. To ensure that staff promotions and award of annual salary increments are based on effective performance appraisal. To review staff performance ratings done by departmental managers. To recommend, interpret and administer staff rules and regulations and recommend staff fringe benefits based on systematic performance based evaluation. To ensure consistency of the laid down procedures for all personnel functions. To prepare and ensure implementation of the departmental annual plans/budgets and strategic plan. To evaluate and approve all costs related to employee transfer, leave travel and training within his/her approval limit. To develop and maintain active and progressive working relationships with all members of the organization. To overseer the development of an employee performance system as approved To overseer all industrial relations policies and regulations so as to be able to mitigate risks pertaining but not limited to death, disabilities, incompetence, and employee turnover and labor relations. Support the HR management in the consistent, fair and equitable implementation of employee relations policies and procedures to ensure a cooperative workplace climate, including disciplinary process, grievance resolution, where you will be assisting in drafting charges, Provide leadership to the training team or pool of trainers to ensure the development of a working environment that is conducive to the achievement

of budgeted KPIs and that employees achieve their full potential by gaining new skills through the provision of effective mentoring and training programs. Administer the timely monitoring and control of operating costs in the area of Training to ensure Trainings provided bear significant impact to the TPB as whole and training budget compliance is attained and act swiftly to correct unfavorable training cost variances. Linking Training to TPB overall performance by Implementing established training programs or courses by applying HR and Business Proficiencies which represents traditional as well as current knowledge and skills in areas like employee selection, training and compensation. Facilitate Learning proficiencies which require being abreast of and applying new technologies and practices affecting the profession. Presiding as secretary to various disciplinary hearing sessions, prepare hearing report and run courses on IR and labour laws to various supervisors and other TPB staff. Facilitate organizational/situational analyses with respect to identify potential training programs the Bank can run internally, championing the launching of the intranet which will be used as a tool in running these E-learning course by using Business Proficiencies through how TPB operates including strategic planning, marketing, production and finance. Prepare Training reports for TPB management purposes, auditors, and other stakeholders where all the courses run in the year are recorded, analyzing the courses attended, the costs breakdown, the attendees and assist the management in the review and preparation of the Training budget etc. Develop, implement and establish E-learning courses to be introduced where the courses will issue electronic certification to the qualified staff, develop procedures and guidelines that support the Bank on training, succession planning and career development of its staff, come up with certified courses that will enable HR department retain the best and potential internal resources. Seeing on the possibility for partnership with even abroad training institutions or in country best training institutions on extensively investing in TPBs human capital. Come up, review, implement and coordinate Individual Learning Development Programme or Initiatives (ILDP) while ensuring that all TPB

staff have submitted during the beginning of the year their training needs basing on performance appraisal, current business requirements, regulatory bodies, current best practices depending on the training budget of the Bank Develop, implement and establish various leadership courses, coming up with various internal courses to be run by the training department on various TPB critical success factors on customer service, leadership, team building, performance management, retirement preparations, assertiveness, TPB Business understanding, code of business conduct, emotional intelligence, induction courses, tellers course, supervisors course, BMs course, FOREX course, Credit Operation course, healthy and safety etc. Ensure the pool of trainers identified have requisite knowledge on TPB business, best practices and all compliance aspects to TPB so that the pool of internal trainers will run the established courses effectively and efficiently by coordinating issuance of certificates to the identified courses sharing diverse experience from various corporate organizations on best Training modules/simulations. Continually review every aspect of the areas activities to ensure that training opportunities are created to add value and enhance shareholder wealth are identified and implemented. Championing the preparations, management and reporting of Training portfolio at the Bank by ensuring the training budget is feasible, supportive to the TPB business and also come up with the annual training calendar for the TPB as a whole. Through established training data base provide support to the all TPB departments on various internal HR movements either vertical or horizontal where the mandatory courses will have to be linked to TPB business so that highly capable and qualified staffs are recruited for the TPB betterment. Develop, implement and review Training Policy so that the training policy in place is incorporated to best HR practice, human resource policies, procedures and guidelines that support departments in the management of their human resources and are transparent to employees. Contribute to the HR management team of TPB through training to ensure that targets in respect of employee productivity, safe working, cost management and corporate governance are achieved and the companys philosophy of Continuous Improvement is always at the forefront. Any other duties as may assigned by superior.

KEY RELATIONSHIPS Internal: All TPB Staff, TUICO, all Departments External: Regulators, ATE, CMA, Ministry of labour, ITA, TIOB

DIMENSIONS - Direct Impact on: Effective implementation Training Programmes and Performance Management System Training Need Analysis and Training Impact Assessment Service quality-Ensure that excellence and responsive service is being provided to customers

AUTHORITY LEVELS As set down in TPBs policy and procedures for a position at a Chief Manager Human Resources PROFESSIONAL AND INTERPERSONAL DETAILS Education: Masters Degree/Postgraduate Diploma Human Resources, Business Administration Industrial Relations, Training, Administration or equivalent qualification. IT HR related background or Information Technology (HRIS) highly recommended. Experience in the Banking sector and in a HR management role and Industrial Relations experience is highly desirable. Demonstrated experience in managing a human resource function including developing policy and procedures and promoting acceptance and understanding by line management and employees in key HR/IR areas is essential. Sound knowledge of banking regulations and best practice. Worked on Human Resource Information System for not less than 2 years and have ability in using higher level HR Excel programme, letter merging, automation of various HR services such as pay roll, leave (sick, study, maternity, paternity, perdiems), Performance Management System (PMS).

Experience:

Skills / Attributes: Decisiveness Resilience and resourcefulness Strong influencing skills Performance orientation Hold employees accountable High level of interpersonal skills Strong commercial acumen Knowledge of Tanzanian customs and legal process Salary and Remuneration The position attracts a competitive salary package, which include other associated benefits. Mode of Application Applicants are invited to submit their CVs and applications letter (indicating the

position title (Chief Manager Human Resources) in the subject heading) via e-mail to: recruitment@postalbank.co.tz - Other credentials such
as certificates will have to be availed during the interview stage and must be produced in hard copies. Deadline The deadline for submitting the applications is four weeks from the first appearance of the advertisement of this post in local Newspaper.

Tanzania Postal Bank is an Equal Opportunity Employer

A candidate who will not be contacted by Tanzania Postal Bank within seven (7) days after the closing date, you should consider your application as unsuccessful. Late applications will not be considered. Short listed candidates may be subjected to any of the following: a security clearance; a competency assessment and reference checking.

Please forward your applications before 24th February, 2014