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GBB2033 Introduction to Management

TEST 1

1 Hour









1. A desired future outcome that a firm hopes to
achieve is called a __________.
A. strategy
B. goal
C. plan
D. task

2. The planning, organizing, leading, and
controlling of resources in order to achieve
organizational goals both effectively and
efficiently is known as __________.
A. management
B. structuring
C. outsourcing
D. downsizing

3. McPierres developed a fat fryer that decreases
the amount of oil used in cooking, and reduced
the amount of time to cook fries. This is an
example of increased __________.
A. effectiveness
B. efficiency
C. performance
D. capability

4. Grouping people into the various departments
of a firm is known as __________.
A. planning
B. organizing
C. leading
D. controlling


5. Managers who are monitoring the performance
of their subordinates are performing the
__________ function of management.
A. planning
B. organizing
C. leading
D. controlling

6. An organizations __________ managers need
to have more conceptual skills than other
managers.
A. firstline
B. middle
C. top
D. operations

7. The __________the manager's position in the
organization's hierarchy, the less time this
manager will spend leading and controlling
subordinates.
A. lower
B. higher
C. shorter
D. longer

8. Which is NOT one of the building blocks of
competitive advantage?
A. Quality
B. Innovation
C. Efficiency
D. Diversity

9. People who are high on __________ tend to be
sociable, outgoing, and friendly.
A. extraversion
B. openness to experience
C. agreeableness
D. conscientiousness

10. The tendency of a person to get along well with
other workers is called __________.
A. extraversion
B. openness to experience
C. agreeableness
D. conscientiousness






INSTRUCTIONS
1. Answer ALL questions on the OMR sheet
2. You are NOT ALLOWED to take this
question paper out from the examination
hall.
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11. Managers who believe that they are responsible
for their own success or failure are said to have
a high __________.
A. external locus of control
B. internal locus of control
C. selfesteem
D. negative affectivity

12. A manager who has a strong interest in
performing challenging tasks in order to meet
his or her own standards of excellence is said to
have a high need for __________.
A. achievement
B. affiliation
C. power
D. selfesteem

13. __________ value is a personal conviction
about lifelong goals or objectives.
A. Terminal
B. Instrumental
C. Nominal
D. Ordinal

14. __________ managers are more likely to look
for new career opportunities outside the
organization.
A. Dissatisfied
B. Satisfied
C. Committed
D. Lesscommitted

15. Organizational __________ is a process by
which newcomers learn an organizations
values and norms and acquire the work
behaviors necessary to perform jobs effectively
A. commitment
B. socialization
C. ceremony
D. enhancement

16. What rites that make people feel connected in
the organization?
A. Rites of passage
B. Rites of integration
C. Rites of enhancement
D. Rites of community




17. Moral principles, values, or beliefs about what
is "right" or "wrong" are known as __________.
A. regulations
B. rules
C. laws
D. ethics

18. Which is NOT the stakeholders of a company?
A. Stockholders
B. Managers
C. Customers
D. Competitors

19. Under the __________ rule, managers should
determine fair rules and procedures from
distributing outcomes to stakeholders.
A. utilitarian
B. moral rights
C. justice
D. practical

20. What is confidence and faith in another
persons goodwill?
A. Reputation
B. Trust
C. Empathy
D. Hope

21. Organizations code of ethics derives from
__________ ethics.
A. individual, societal and professional
B. individual , political and professional
C. societal, political and professional
D. societal, legal and professional

22. Under the __________ rule, an ethical decision
is that which creates the greatest good from the
greatest number of people.
A. utilitarian
B. moral rights
C. justice
D. practical

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23. AFC Company was involved in some poor
publicity last year due to a product safety issue.
Top management wishes to reassure the public
that the company is ethical. Which of the
following is NOT a recommended way for AFC
to create an ethical culture?
A. have a written code of ethics
B. create an ethics ombudsman position
C. encourage managers to act as role models
for ethical behavior
D. design ethics courses for all employees

24. One manager tells a lewd joke to another
manager. This is an example of__________.
A. quid pro quo sexual harassment
B. hostile work environment
C. indecency act
D. verbal sexual harassment

25. __________ organizations are organizations
that operate and compete in more than one
country
A. Entrepreneurial
B. Organic
C. Global
D. Mechanistic

26. Which is NOT one of the task environments of
organizations?
A. Politicians
B. Competitors
C. Suppliers
D. Customers

27. What are the pressures emanating from
interest rates, inflation, unemployment, and
other factors that affect the general health and
wellbeing of a nation or an organization?
A. Economic forces
B. Technological forces
C. Sociocultural forces
D. Demographic forces

28. Organizations that sell another organization the
raw materials that it needs to produce goods
are known as __________.
A. suppliers
B. competitors
C. distributors
D. customers

29. What is the degree to which societies accept
the idea that inequalities in the power and well
being of their citizens are due to differences in
individuals physical and intellectual capabilities
and heritage?
A. Uncertainty avoidance
B. Power distance
C. Collectivism
D. Achievement orientations

30. Worldview that values assertiveness,
performance, success, and competition
is called __________.
A. uncertainty avoidance
B. power distance
C. collectivism
D. achievement orientation




END OF PAPER