canso NEWS

Issue 49
September 20 09
w w w.c a n s o.o r g

CONTENTS AVIATION INDUSTRY TARGETS 50% CUT IN CO2

Aviation Industry Targets
50% Cut in CO2 .....................................1
CANSO Report: ATCO Shortages
‘Real Issue’ for ATM.............................3
Major Airlines, Business & General
Aviation, Associations on Board of
SESAR to Modernise European Sky....4
NEAP Submits Proposition For a
North European FAB Next Year..........4
FAA Launches New Accident
Prevention Office.................................5
FAA Announces New Efforts to
Address Safety Concerns....................5
Global Work Programmes Update.....6
Imagine 2010 Programmes Update....7
Business Transformation
& the ATCO of the Future....................8
CANSO Offices at a Glance.................9
August IFR Movements:
Decline Softens...................................10
In a formal submission to the United Nations, aviation industry bosses have committed
the industry to significantly reducing its climate change impact. At a meeting presided
by the UN Secretary-General Ban Ki-moon, CEOs from British Airways, Qatar Airways,
SAS Group, and IATA, announced that by 2020 the industry will achieve carbon-neutral
growth, and will halve CO2 emissions by 2050.
These commitments form the core of the joint industry submission to ICAO, ahead of
the COP 15 meeting in Copenhagen at the end of the year, which is widely expected to
conclude a global agreement on reductions of greenhouse gasses, including from aviation.
The industry has also indicated its preference for being part of measures which lead to
genuine emissions reductions, rather than see taxes on passengers created to generate
money for climate adaptation.
CANSO, with its industry partners ACI, IATA,
and ICCAIA, representing all the main sectors
of the aviation industry, have submitted a
paper to a High Level Meeting at ICAO, 7-9
October, which will agree the aviation input into
COP 15. The paper reiterates the 2020 and 2050
commitments, as well as arguing for government
investment in improved infrastructure and
biofuels.

CANSO Secretary General Alexander ter Kuile said:

PUBLISHED BY CANSO
“Air Traffic Management will be asked to play a significant part in reducing the climate
change impact of aviation. We are expecting to increase airspace efficiency to 96% while
coping with a large rise in the numbers of flights. If we are to go further, then we need
world governments to remove the institutional barriers to CANSO’s Global Vision for a
seamless air navigation service experience.

The aviation industry has made a powerful collective commitment to reducing emissions. It
civil air navigation services organisation
is now time for the world’s governments to step up and play their part.”
CANSO - the Civil Air Navigation
Services Organisation - is the global
voice of air traffic control, representing
the interests of Air Navigation Service
Providers worldwide. CANSO members
are responsible for supporting over 80%
of world air traffic, and through our
Workgroups, members share information
and develop new policies to improve
air navigation services. CANSO also
represents members in major regulatory
and industry forums, including at ICAO,
where we have official Observer status.
CANSO
Transpolis Schiphol Airport www.enviro.aero www.canso.org/environment
Polaris Avenue 85e • View aviation and environment • Joint paper to High Level Meeting
Hoofddorp 2132 JH case studies
The Netherlands • CANSO’s Global Environment
• Read blogs from representatives
across the aviation industry Efficiency Goals to 2050
Tel: +31 (0)23 568 5380
Fax: +31 (0)23 568 5389
Email: info@canso.org
Access a range of resources for ATM and environment at enviro.aero and www.canso.org

Page 1
1st CANSO Caribbean
& Latin American ANSP Conference civil air navigation services organisation

Building ANS Capability

in the Caribbean
& Latin America
10–12 November 2009

Willemstad, Curaçaow

Leading ATM organisations from

around the world join those
from the Caribbean and Latin
America to discuss important
ATM issues that face this crucial
aviation region today.

More information:
www.canso.org/caribbeanlatinamerica

Organised by In Collaboration with Hosted by Lead Sponsor

civil air navigation services organisation

 canso NEWS
CANSO REPORT: ATCO SHORTAGES ‘REAL ISSUE’ FOR ATM
Samantha Sharif, Director Industry Affairs
The Report provides comparison data for 6 levels of ATCO
employees in relation to gross pay, net pay and composition of
pay. This biennial Report allows ANSPs to quickly identify any
large discrepancies in the pay and conditions offered to ATCOs.
Perhaps unsurprisingly given the current economic conditions,
the figures show that ATCO pay increases have declined from
2007 to 2008, and that further declines are expected in 2009.
However, let us not forget that, when compared with national
average wages, ATCOs remain extremely well paid.

Talkin ‘bout My Generation

One of the key challenges for our industry, and for the CANSO
Human Resources Working Group, is how to attract and retain
future talent for our industry. Research shows that future
generations will increasingly demand a working environment
which is fast-paced and where creativity and independent
thinking are encouraged. Do ANSPs fit the bill? ATCO Gross Pay (less overtime) as percentage of National Wage

The CANSO Global ATCO Staffing Forecast Report 2008-2015 Money, is of course, just one (important!) aspect of how we
published this year makes it clear that ATCO shortages are a real motivate and manage our people. Thus the Remuneration
issue for our industry today. With a shrinking global workforce Report also examines core conditions such as hours of work.
we need to be proactive in addressing this challenge now. Here the picture is less rosy.

This may mean we need to do things differently. But of course, Our Report shows that substantial The Global Voice of ATM
civil air navigation services
organisation

change is hard. So, we are trying to help. The CANSO HR variation exists in core conditions,
Fourth ATCO
Working Group in co-operation with the CANSO Business such as hours of work and leave Remuneration Report
2009
Transformation Programme is developing a program focussed provisions, which have Human Resources Workg
roup

on attracting and retaining the ATCO of the Future to help a direct impact on The Global Voice of ATM
civil air navigation services organisation

ensure that enough competent personnel are available to efficiency of resource

manage and maintain the global air transportation system. deployment and cost of ATCO Staffing Forecasts
Report 2008-2015
service provision. This Human Resources Workgroup

Our work here will be a key input to the ICAO Next Generation is a substantial variation
of Aviation Professionals Symposium in March 2010. At in the utilisation of
this event all aviation stakeholders, including civil aviation an expensive and
authorities, airlines, ANSPs, training and education providers critical resource. We Final Version - Confid
ential
September 2009
and international organisations will come together to agree and will continue to work
progress strategies to tackle this challenge. on opportunities to
improve this.
Show Me the Money!
Final Deidentified Version - Confidential

As well as focussing on recruiting future talent, we also need September 2009

to ensure we make the most of what we have. So, another key

area of activity for us is to produce regular quantitative analysis
on how effectively we manage our workforce.
MORE INFORMATION
We have just published our Fourth ATCO Remuneration Report
which draws comparisons across ANSPs, plus analysis of trends • CANSO Website: www.canso.org/humanresources
in ANSP performance from 2003-2009. • Contact Sam: samantha.sharif@canso.org

Page 3

MAJOR AIRLINES, BUSINESS & GENERAL AVIATION, ASSOCIATIONS
ON BOARD OF SESAR TO MODERNISE EUROPEAN SKY
The SESAR Joint Undertaking has signed contracts with Air
France & Régional, KLM, Iberia, Lufthansa Group including
SWISS and LCAG, SAS Scandinavian Airlines, TAP Portugal,
Novair, a consortium coordinated by EBAA including NETJET
and Dassault Aviation, as well as IATA, and IAOPA to engage
their technical experts in the SESAR programme. The SESAR
Joint Undertaking is now poised to tackle its vital mission: to
develop a user-driven, modernised and affordable Air Traffic
Management system for Europe.
Giovanni Bisignani, Director General and CEO of the
International Air Transport Association (IATA), which represents
some 230 international airlines, commented: “SESAR needs
to deliver results on the industry’s top priorities—safety,
environmental responsibility and financial sustainability. It must
also be completed on time and in-line with customer needs.
Today’s agreement is important because it accelerates validation
of future technologies with flight trials in real conditions.”
The implementation of the future ATM system developed by
SESAR will make it possible for airspace users to meet future
consumer demand for air transport, raise service and safety
levels, while reducing cost and environmental impact. The SESAR
Programme takes into consideration the needs of the whole
airspace users’ community with similar working arrangements
being implemented to engage the military community.
The SESAR JU needs expertise support in all the airspace users’
domains which interact with the Air Traffic Management system,
including:
• Flight operations, in particular in the area of fuel efficiency;
• Flight planning processes and supporting systems;
• Aircraft system specifications (avionics);
• Operations control processes (OCC) and supporting systems;
• Data link;
• Production planning processes (aircraft scheduling,
NEAP SUBMITS PROPOSITION FOR A NORTH EUROPEAN FAB NEXT YEAR
North European ANS Providers (NEAP) will submit a proposition
concerning the North European Functional Airspace Block (NEFAB)
during 2010. The progress and schedule of establishing a FAB was
one of the main topics at the annual strategic meeting of the CEOs
of NEAP member organisations in Porvoo (Finland) on 29 August.
After the submission of the proposition for a North European
FAB, the national authorities will initiate the state level processes
to get the FAB declared and implemented. All FABs within the
canso NEWS
network management) and supporting systems;
• Crew training (including licensing, recruitment, etc.);
• Cost and revenue evaluation.
The SESAR JU is targeting specific users’ categories whose
technical expertise is needed for the execution of the SESAR
Programme: Scheduled & Charter Airlines, Low Cost Airlines,
Cargo Operators, Business Aviation and General Aviation as
well as the military sector. Air France & its affiliate Régional, a
consortium of General & Business aviation ‘actors named EBAA
including NETJET and Dassault Aviation, KLM, Iberia, Lufthansa
Group including SWISS & LCAG, Novair, SAS Scandinavian
Airlines, TAP Portugal and two associations namely IATA
representing airlines and IAOPA representing aircraft owners
and pilots will benefit from the SJU’s financing to include their
input in every key step of the SESAR work programme.
“It is essential or even vital for the success of SESAR that the
expertise of the airlines is integrated as from day one of the
development phase. SESAR is made for and by the air space
users. They will participate and analyse the outcomes of the
SESAR projects from a technical and cost perspectives which
will reinforce the user driven approach of the future SESAR
technologies and procedures.” insisted Patrick KY, Executive
Director of the SESAR Joint Undertaking. The SESAR new
components and operational procedures will be gradually
implemented as from 2012 till 2020.”
“The SESAR programme is the operational and technological
answer to the major challenges of European air traffic growth.
The aim of the SESAR Joint Undertaking is to ensure the
modernisation of the European air traffic management system
by coordinating and concentrating all relevant research
and development efforts in the Community. Partnership,
sustainability and user-drive are key concepts of the SESAR Joint
Undertaking approach. Founded by the European Community
and by EUROCONTROL, fifteen companies have joined the SJU:
AENA, Airbus, Alenia Aeronautica, the DFS, the DSNA, ENAV,
Frequentis, Honeywell, INDRA, NATMIG, NATS (En Route)
Limited, NORACON, SEAC, SELEX Sistemi Integrati and Thales”
Single European Sky (SES) legislation should be in place by the
end of 2012. “Extensive collaboration among the ANS providers
and harmonising the services are essential elements in producing
more customer oriented and efficient services,” says Anne Ilola,
chairman of the NEAP Strategic Committee for the past year and
Director of Finavia’s Air Navigation Services. The CEOs agreed at
the meeting that NEAP will establish representation in Brussels
in order to strengthen external activities. The chairmanship
of NEAP Strategy Committee was handed to Irish Aviation
Authority (IAA) for 2009-2010. For more information visit
www.neaproviders.com
Page 4

FAA LAUNCHES NEW ACCIDENT PREVENTION OFFICE
As part of a strategy to reduce emerging aviation risks using
national safety data, the agency’s Office of Aviation Safety
today launched a new Accident Investigation and Prevention
Service that integrates the work of the Offices of Accident
Investigation and Safety Analytical Services.
“This program give us better tools to spot potential safety
problems and head off aviation accidents before they happen,”
said U.S. Transportation Secretary Ray LaHood. “If we are going
to continue to improve aviation safety, we have to be able to
gather safety information from our industry and use data-driven
safety programs to identify and address risks before they lead to
accidents,” said FAA Administrator Randy Babbitt.
The new organisation will consolidate resources so the FAA can
better understand current and emerging risks across the aviation
community through the use of data from accident and incident
FAA ANNOUNCES NEW EFFORTS TO RESPOND TO SAFETY CONCERNS
Federal Aviation Administration (FAA) Administrator Randy
Babbitt has announced a new focus on improving the agency’s
response to public safety complaints and whistleblower
contributions, as well as renewing efforts to ensure consistent
interpretation of agency regulations and policies. He also
outlined ongoing actions to ensure that air carriers comply with
safety directives while minimising disruptions to passengers.
In addition, the FAA is improving how it communicates
and interacts with employees, the public, air carriers, and
manufacturers, based on last year’s focused inspections on air
carriers’ compliance with Airworthiness Directives (ADs). That
effort resulted in flight cancellations and prompted questions
about the treatment of whistleblowers and the FAA’s relationships
with airlines.
“These changes make it clear that the FAA’s number-one
customer is the public,” said Administrator Babbitt. “We value
the safety information we receive from our employees, the public
and industry, and these actions reinforce that. We know we can
improve how we all communicate technical safety information
so we maintain a safe U.S. fleet and avoid flight cancellations
wherever possible.”
The changes include:
• Creating a new Office of Audit and Evaluation that will
handle all public safety complaints and whistleblower
contributions. It will serve as the focal point for the U.S. Office
of Special Counsel, Government Accountability Office, and
the Department of Transportation’s Inspector General. It will
oversee the FAA Administrator’s Hotline, Aviation Safety
canso NEWS
investigations, historical accidents and incidents, and voluntarily
submitted information from industry programs such as Aviation
Safety Action and Flight Operational Quality Assurance programs.
The Aviation Safety Information Analysis and Sharing program
combines information from industry and government data
sources to provide new insights into potential safety issues. The
program has matured to the point that the FAA can now look
at data from more than 73 percent of current U.S. commercial
operations and identify emerging vulnerabilities and trends.
Safety improvements are made not only through FAA regulations,
but also through the Commercial Aviation Safety Team (CAST).
The Accident Investigation and Prevention Service will be
headed by Jay Pardee, who most recently was the director of
the Office of Safety Analytical Services. Pardee is recognised as
a leader in safety data analysis. He has been a leader in CAST,
which won the 2008 Robert J. Collier Trophy for achieving an
unprecedented level of safety in U.S. airline operations. He is
also the agency’s lead to assure that the Next Generation Air
Transportation System provides enhanced levels of safety. Tony
Fazio, who most recently was director of the FAA’s Europe, Africa
and Middle East Office in Brussels, will serve as deputy director.
Hotline, Public Inquiry Hotline, Whistleblower Protection
Hotline, and the Safety Issues Reporting System.
• The FAA will no longer refer to airlines as the agency’s
“customer.” Instead, through the Consistency and
Standardisation Initiative, the FAA is now providing
managers and supervisors in safety offices around the nation
with guidance to ensure that FAA decisions are consistent
with rules and policies and are communicated in a standard,
consistent manner.
• The FAA is strengthening the procedures used by air
carriers, manufacturers, and the FAA to ensure that air
carriers comply with ADs. The goal is to maintain safety while
minimising disruptions to passengers by improving: service
information and instructions from aerospace manufacturers
, air carrier management of planning and prototyping how
ADs are implemented, FAA coordination with the air carriers
through the planning and prototyping process
In addition, the FAA is strengthening its procedures to assist
inspectors when they make compliance determinations and use
the Alternative Method of Compliance.
• The FAA is acting on five short-term recommendations from
an AD Compliance Review Team of experts to improve
the clarity and interpretation of ADs. The agency has also
chartered an Aviation Rulemaking Committee to identify
and implement long-term actions that can be completed by
the third quarter of 2011.
Page 5
 canso NEWS
GLOBAL WORK PROGRAMMES UPDATE
Samantha Sharif, Director Industry Affairs

With the European summer break behind us, we are heading into the last quarter of the year and an accelerating
schedule as we aim to complete many significant projects.

An overview of some of our key activities is provided below, and I look forward to seeing many of you at our
forthcoming workgroup meetings over the next few weeks.

GLOBAL BENCHMARKING
Measuring ANSP performance and refining our
understanding of the reasons for apparent differences
in our performance will be the key focuses for the
Global Benchmarking Workgroup and Operational
Data subgroup meetings in Washington 7-8 October as
we work towards finalising our Fifth Annual Global ATM
Performance Report. This report will include data and
analysis on 28 ANSPs over the five year period 2004-
2008 and will be the first report to include metrics on
safety, environment and human resources, as well as
quality of service analysis.

SEAMLESS AIRSPACE
The Seamless Airspace Workgroup will also meet
in Washington 7-8 October to progress our work on
identifying and unlocking the key blockers to seamless Global Benchmarking -
ATM service delivery. At this meeting we will finalise Example consolidated price (USD) per 100km for B747-400 by ANSP
our guide to the characteristics of seamless airspace


for CANSO Members. This guide will help us to develop a common understanding of seamless service provision, a description of
critical improvement areas, and agreement on salient characteristics for the solution. We have also recently carried out an extensive
survey of CANSO Members to establish a baseline of ANSPs’ current and future capabilities in all types of airspace – terminal,
en route, remote, and oceanic. We will review the results of the survey with IATA at our next meeting. The next stage will be to
interview pilots and ANSPs to further refine the survey results.

OPERATIONS STANDING COMMITTEE W

WO
W OR
O RK
R KS
K ST
S TR
T RE
R EA
E AM
A MS
M S
S
The CANSO Operations Standing Committee (OSC) Work Stream 1 Work Stream 2 Work Stream 3 Work Stream 4 Work Stream 5
has made great progress over the summer with strong Establishing the OSC ATM Operations Industry ATM Performance Communication
Cooperation Benchmarks
support from the Interim Implementation Group and
Mr Greg Russell, the CEO of Airservices Australia, the K
KE
K EY
E YP
Y PR
P RIIIO
R OR
O RIIIT
R TIIIE
T ES
E S 222000000999///222000111000
S
OSC ExCom Champion. The OSC has now finalised
Deliverable 1 Deliverable 3 Deliverable 5 Deliverable 6
its proposed workplan and will meet in Washington on Develop OSC
Improving global
ICAO Civil/Military Establish OSC
ATM operational
Workplan and Forum Webhub & ATM-net
6 October during the ATCA conference to progress Structure
capability with IATA
pages
activities.
Deliverable 2 Deliverable 4 Deliverable 7 & 8
Assessment of Develop OSC
March 2010 Global
operational outputs Comms Strategy
One of the key priorities for the CANSO OSC is to OSC Summit
from CANSO & Promote OSC
Workgroups
work with IATA to improve ATM operational efficiency
and we very much look forward to this partnership. An K
KE
K EY
E YP
Y PR
P RIIIO
R OR
O RIIIT
R TIIIE
T ES
E SB
S BE
B EY
E YO
Y ON
O ND
N D 222000111000
D

important first step is to establish a direct relationship Deliverable 9 Deliverable 11 Deliverable 13

between the IATA OPC and the CANSO OSC. This 2012 ICAO Flight CANSO/IATA Global Operational
Plan Operations Priorities
will provide us with the opportunity to progress a Implementation Cooperation (e.g. CDA, SWIM,
AIS/AIM etc)
cooperation framework for agreeing and addressing the
operational priorities identified by IATA. Deliverable 10 Deliverable 12 Linked with outputs
from Deliverable 3
Promote Establish formal
Environmental and links with other key
Fuel Savings stakeholders, ACI, Deliverable 14
The co-Chairs of the OSC, Mr Massimo Garbini of military users Operational
ENAV Italy and Mr Luis Ramirez of the FAA-ATO will Performance
Metrics
participate in the next IATA OPC meeting in Moscow
in October on behalf of the OSC. OSC Programme overview - June 2009 to June 2010 and beyond

Page 6

IMAGINE 2010 PROGRAMMES UPDATE
Safety - Richard Schofield, Safety Manager
SAFETY SEMINAR
We are currently preparing for the Annual Safety
Seminar in Krakow, Poland 15-20 November.
Topics for discussion include, among others, safety
culture, just culture, human performance, and the
Workgroup’s priorities for the next three years.
Further details, as well as a meeting agenda, are available to
Workgroup Members on the Global ATM Net.
SMS STANDARD OF EXCELLENCE
In other news, we have finalised the CANSO SMS Standard of
Excellence. The principle of CANSO Standards of Excellence
(SoE) was approved at the AGM in June, and over the summer
we have been making the final adjustments the SMS SoE.
An article in the latest Airspace magazine -- which you can
Environment - Adam J. Phelan, Environment Manager
ENVIRONMENT WORKGROUP
On 13-16 October CANSO will hold its 16th
Environment Workgroup Meeting in Brisbane.
This meeting will focus on the environmental
issues faced by ANSPs in the Asia Pacific
region and will include a presentations on
Delay Measures, ASPIRE, Tailored Arrivals,
Implementation of Terminal Area RNP, and On-Ground
Environment Management
We are also inviting participants to join a two-day study tour of
Goal Coast and Brisbane International Airports so that we can
promote the value of strong relationships between ANSPs and
airport owners in managing environmental issues.
ICAO HIGH LEVEL MEETING
On 7-9 October ICAO will hold its High-level Meeting on
environment, where the Programme of Action recommended
by the Group on International Aviation and Climate Change
(GIACC) will be reviewed.
The GIACC Programme proposes a 2% annual improvement
in fuel efficiency and a range of measures to achieve this,
including advances in aircraft design and the use of bio-fuels;
more efficient operations; improved air traffic management and
infrastructure use; economic/market-based measures; and other
regulatory measures.
CANSO provided the ATM perspective throughout the year-
long GIACC process, as part of a coordinated industry effort
facilitated by the Air Transport Action Group (ATAG).
canso NEWS
download at www.airspace.com/downloads -- marks the start of
a move to publicise the benefits of this work to the membership
and the wider aviation community.
CANSO defines a Safety Management System as “An
organised approach to managing safety, including the
necessary organisation structures, accountabilities, policies and
procedures.”
The SoE sets out a five step maturity pathway for an SMS, from
an initiating phase to Continuous Improvement. The Standard of
Excellence will be available to all CANSO Members.
CANSO Website: www.canso.org/safety
Contact Richard: richard.schofield@canso.org
On 24 September, CANSO and its industry counterparts ACI,
IATA and ICCAIA announced that they had submitted joint
paper for discussion during the High-level Meeting. The paper
calls for a global sectoral approach to addressing emissions, as
well as for State support of ICAO as the appropriate UN body for
setting and administering aviation standards and targets.
It is imperative that the industry voice is heard because the
High-level Meeting’s conclusions and recommendations will be
put forward for consideration at the ICAO Council, which will
in-turn provide its input to the 15th meeting of the Conference
of the Parties to the UNFCCC (COP15) in Copenhagen on 7-18
December 2009.
ASPIRE ANNUAL REPORT
In other news, I would like to draw your attention to the recently
published inaugural Annual Report from the Asia and South
Pacific Initiative to Reduce Emissions (ASPIRE) partnership group.
ASPIRE is a noteworthy initiative for two main reasons. First, the
data collected during the test flights will be used to set a baseline
for future air traffic management performance and carbon
emissions. But on a wider scale, ASPIRE is a great example of
effective cross-industry collaboration and partnerships when
establishing environmental performance initiatives. You can
access the report here.
CANSO Website: www.canso.org/environment
Contact Adam: adam.j.phelan@canso.org
Page 7

BUSINESS TRANSFORMATION & THE ATCO OF THE FUTURE
CANSO Director Business Transformation
Gudrun Held and Christina Bender,
Member of CANSO’s Human Resources
Workgroup explain why now is the time
for ANSPs to think about the needs of their
future workforce.
CANSO’s Global Vision for Seamless Air Navigation Services (ANS)
“Seamless ANS” is the centrepiece of CANSO’s Global Vision
for ATM. For CANSO Members taking the steps to shape the
industry’s future, it means starting to do things differently or
“transform our business”.
“Business Transformation” can be described as a journey
towards our common visionary goal. In 2008 CANSO
established the Business Transformation Programme to help
develop a roadmap for this journey.
“By looking at the Global Vision Wheel, it becomes very
clear that ANSPs cannot reach this goal in isolation – they
need ‘travel companions’ if you will” Gudrun explains. “Each
segment on the vision wheel requires collaboration with
different stakeholders: States, customers, and staff to name a
few.”
“As is true for any service provider, people play a crucial role in
achieving our industry vision. If we are serious about leading
change and mastering the challenges of the 21st century it is high
time to start the discussion on ‘Future ANSP Personnel’ now.”
The aviation industry is challenged by a difficult economic
context and new technologies with far-reaching potential,
requiring new skills from its employees. Key concepts like
globalisation, flexibility, mobility, transition to a service,
knowledge and information society, and increased cost-
efficiency pressures, are forcing organisations to do—and
achieve—more with less resources.
canso NEWS
In addition, aviation is particularly affected by demographic
trends (facing an over-age working population beyond 2010)
and a new generation entering the workforce.
“This new generation - sometimes referred to as GEN Y -
demands a fast-paced environment where creativity and
independent thinking are encouraged” explains CANSO HR
Workgroup member Christina Bender. “They are confident,
want learning and growth opportunities and want employers to
appreciate a job well done. Actually, there is nothing inherently
wrong with this expectation. What they demand is what other
generations have secretly desired for, just that they did not
have faith in their own beliefs and were not frank enough to
speak their minds out. Given a chance how many people from
any generation would willingly like to work 60-hr work-week or
sacrifice their families for building a career?”
Bender explains that it is natural to expect these kind of
changes as a new workforce takes root. “Workplaces often
have reflected each generation’s unique perspectives,
attitudes, and values about work. It’s a story of growth and
adaptation. When Boomers placed work above family, they
became hardworking loyal employees. When Gen Xer’s wanted
work-life balance, flexible working hours came into being. Each
of these generations brought their lifestyle to work and forced
employers to change their beliefs. And change they did. Some
did gracefully seeing the future in sight but others resisted and
were left far behind.”
Taking theses challenges into account, ICAO and IATA have
issued invitations for a symposium entitled “Looking beyond
the economic crisis: mobilising the aviation community to
recruit, educate, train and retain the next generation of aviation
professionals“. Taking place in March 2010, the Next Generation
of Aviation Professionals Symposium is being held in order to
propose specific actions in two areas: to update and modify
the regulatory environment for the purpose of improving the
effectiveness and efficiency of training and education; and
to mobilise the community to revitalise the image of aviation
professions. These actions will be aimed at all stakeholders,
including civil aviation authorities, airlines, ANSPs, training and
education providers and international organisations.
Billy Josefsson and Christina Bender from the HR Workgroup,
in co-operation with the CANSO Business Transformation
Programme, aim to contribute to this work by gaining insight
into the needs of the new ANSP generation. As Christina
explains: “It’s becoming urgent to review the needs of the
new generation entering the ANSP world in order to adapt our
businesses to successfully attract, recruit, train and retain them.
There’s no time to delay!”
CANSO Website: www.canso.org/businesstransformation
Contact Gudrun: gudrun.held@canso.org
Page 8

CANSO OFFICES AT A GLANCE
ICAO
LIAISON
During
October,
CANSO will
make some
notable
contributions to a number
of important ICAO events.
First though, I will head
to Cornwall, Ontario, for
CANSO’s AIMWG meeting,
29-30 September, which
will be preparing CANSO’s
contribution to the ICAO AIS-
AIM Study Group that meets
on 10-13 November.
Then I’m off to Washington
DC for the EXCOM meeting,
the ATCA conference
and the 2nd meeting of
the Operations Standing
Committee, which I believe
will play an influential role
in ICAO engagement in the
years ahead.
Upon my return to Montreal,
Alexander and I will attend
ICAO’s High-level Meeting
on environment, which is
meant to chart the way
forward for ICAO in dealing
with international aviation
and climate change as it
prepares for the UNFCCC
Conference of the Parties in
Copenhagen in December.
This will be followed by a
Global ATM Forum on Civil/
Military Cooperation on 19-21
October. CANSO is a partner
and Gold level sponsor;
Alexander will be a speaker
and moderator, and I will be a
presenter.
I will cap off the month with
a speech to a Conference on
International Aviation Liability
& Insurance organised by
McGill University’s Institute
of Air & Space Law on recent
developments in this field
from an ANSP perspective.
Eugene Hoeven
Director ICAO Affairs
www.canso.org/icao
EUROPE
As you
know, the
establishment
of the Air
Navigation
Services
Board in
November 2008 was an
important first step in giving
ANSPs greater decision-
making power over service
provision activities delivered
by Eurocontrol. But now we
must prepare for the next
step.
During an intervention at
the Provisional Council
in May this year David
McMillan announced his
intention to review the future
of Eurocontrol, given the
changing environment - Single
European Sky, SESAR, and
the extension of EASA’s
competence are some
examples of this.
To coordinate the ANSP view,
CANSO organised a full-day
workshop on 17 September
2009, which was kindly
hosted by DFS in Frankfurt. I
am happy to report that the
meeting was a great success;
with participants reaching
consensus on several high
level issues. For example,
ANSPs suggest distinguishing
between support for
regulatory functions and
support for service provision
functions in Eurocontrol.
ANSPs also agreed that the
Air Navigation Service Board
should be empowered,
and that options for future
development of the specific
functions should be studied.
Marie Desseaux
Director European Affairs
www.canso.org/europe
canso
MIDDLE
EAST
At the
moment we
are very busy
preparing for
the November
Safety and Business
Transformation seminar here
in Jeddah. This seminar will
follow up on the action items
and quick wins that were
identified at the last meeting
in May.
You can find more information
at www.canso.org/events
We’ll also be formulating a
meaningful TOR and strategy
plan to be discussed by the
MESCC (Middle East Strategic
Cooperation Committee) in
November, in order to be
presented to the big Middle
East CEO meeting in the UAE
in January 2010.
I am also busy with one of my
ongoing tasks: introducing
CANSO to the region and
encouraging ANSPs to join
the association. I’m sure
we’ll see some interesting
developments on that front as
we move closer to our second
Middle East regional ANSP
conference in January.
Salem Jahdli
Director Middle East Affairs
www.canso.org/middleeast
NEWS
ASIA-
PACIFIC
In early-
September
I attended
a meeting
of the ICAO
Asia-Pacific Air Navigation
Planning and Implementation
Regional Group in Bangkok. I
presented a paper announcing
that CANSO will be holding
its 1st Asia Pacific Safety
Seminar for ANSPs in the
region, following on from a
previous regional Conference,
where participants identified
safety as a high priority for the
region.
I made the point that while
the regulatory requirements
of SMS are quite clear, the
practical implementation
aspects are less so. Therefore
CANSO’s safety seminar
will focus on practical
implementation issues such
as safety culture, metrics and
exchanging data. In particular,
the seminar will share with
participants CANSO’s
standard of excellence for
SMS - the industry benchmark
distilled from the experiences
and best practices of its
global members. I also
stressed that ANSPs need to
go beyond basic regulatory
compliance and focus more
on safety performance and
continuous improvement in
safety. The ICAO secretariat
noted the complementary
nature of CANSO’s work in
this area and the standards
and recommended practices
of ICAO.
The seminar is aimed at the
safety directors and managers
of all ANSPs in the Asia Pacific
region. To register visit
www.canso.org/
asiapacificseminar
Hai Eng Chiang
Director Asia-Pacific Affairs
www.canso.org/asiapacific
Page 9
 canso NEWS
DECLINE IN MOVEMENTS SOFTENS DURING AUGUST
IFR MOVEMENTS: AUGUST 2009 VS. AUGUST 2008

The latest data from CANSO Member ANSPs

has shown that the decline in IFR movements
has softened during August.

IAA, the ANSP for Ireland reported the

largest drop this month with -14.8% fewer
movements, while Sakaeronavigatsia reported
a sharp rise in of 42%. However, this rise is not
unexpected given the Georgia-Russia conflict
in August 2008, when traffic decreased
dramatically.

This month’s CANSO News is the first issue

to include data from Netherlands Antilles Air
Traffic Control (NAATC).

CANSO wishes to thank all contributors.

*Most European data sourced from STATFOR

DATA CORRECTION: JUNE 2009

CANSO would like to bring to your attention a
statistics error in the previous issue of CANSO
News (48) and online at www.canso.org/statistics.
We incorrectly reported a 38.76% decline in
movements controlled by ISAVIA for June
2009 vs. June 2008.

ISAVIA has since provided us with the correct

data, and we can now report that in June 2009
the ANSP for Iceland controlled 17.3% fewer
movements than in June 2008.

CANSO sincerely apologises to ISAVIA and all

readers for any inconvenience caused by this
error.

Page 10
 canso NEWS
MEETINGS & EVENTS PLANNER 2009-2010
2009 NOVEMBER APRIL
2nd Middle East Safety 5th CANSO
OCTOBER & Business Transformation Seminar Asia Pacific ANSP Conference
Naverus Global PBN Summit 1-11 to 2-11 25-04 to 27-04
1-10 to 2-10 Bahrain or Jeddah Hua Hin, Thailand,
Seattle Hosted by GACA Hosted by AEROTHAI

54th ATCA Conference Second Regional Aviation Safety

& Exposition Registration
4-10 to 7-10
Group – Pan American Meeting MAY
02 to 06-11 World Aviation MBA Conference
Washington DC, USA Cartagena, Colombia, 16-05 to 21-05
Hosted by ICAO Toulouse, France
North American Dinner
06-10 1st CANSO Caribbean
Washington D.C., U.S.A
Jointly organised by Boeing,
& Latin America ANSP Conference
10-11 to 12-11
JUNE
Langhorne Bond & CANSO 14th CANSO AGM & CEO Conference
Curaçao
13-06 to 16-06
Hosted by NAATC-Netherlands Antilles
Seamless Airspace Oslo, Norway
Workgroup Meeting Hosted by Avinor, LFV & Naviair
Annual Safety Seminar 2009
07-10 to 08-10 15-11 to 20-11
Washington D.C., USA Kracow, Poland,
Hosted by FAA Hosted by PANSA

Quality Management 1st CANSO Asia Pacific Safety Seminar

Workgroup Meeting 3 23-10 to 24-10
7-10 to 8-10 Singapore
Warsaw, Poland, Hosted by Singapore Aviation Academy
Hosted by PANSA

Global Benchmarking
Workgroup Meeting
DECEMBER
Business Transformation
7-10 to 9-10
Workgroup Meeting 5
Washington D.C., USA
01-12 to 02-12
Hosted by FAA/ ATO
London, UK
Hosted by NATS
High Level Meeting
on GIACC Programme of Action
Legal & Policy Committee 37
07-10 to 09-10
02-12
Montréal, Canada
Amsterdam, the Netherlands
Hosted by CANSO
46th Conference of the Directors
General of Civil Aviation,
Middle East Safety Standing Committee
Asia Pacific Region
06-12 to 07-12
12-10 to 16-10
Location to be confirmed
Osaka, Japan
Hosted by serco
ATM Environment
Workgroup Meeting 16 2010
13-10 to 14-10
Brisbane, Australia
Hosted by Airservices Australia
JANUARY
MEC3 Meeting + ME CEOs
23-01 to 24-01
CANSO European Dubai
Coordination Meeting 58 Hosted by Serco
13-10
Brussels, Belgium Middle East
Safety Standing Committee
Global Air Traffic Management Forum 24-01 to 26-01
on Civil/Military Cooperation Location to be confirmed
19-10 to 21-10 Hosted by serco
Montréal, Canada,
Hosted by ICAO 2nd CANSO Middle East
ANSP Conference
CANSO European CEO Committee 38 25-01 to 27-01
28-10 Dubai, UAE
Brussels, Belgium Hosted by serco
Hosted by CANSO

Check www.canso.org/events for the most up-to-date information

Page 11
 canso NEWS
CANSO Members

Lighter areas represent airspace covered by CANSO Members

Full Members
Aena – Spain DFS – Germany LFV – Sweden OACA – Tunisia
AEROTHAI – Thailand DHMI – Turkey LGS – Latvia Oro Navigacija – Lithuania
Airports Authority of India DSNA – France LPS Slovak Republic PANSA – Poland
Airservices Australia EANS – Estonia Luxembourg ANA Pristina International Airport J.S.C.
Airways New Zealand ENAV SpA – Italy LVNL – the Netherlands ROMATSA – Romania
ANS of the Czech Republic FAA – USA MATS – Malta Sakaeronavigatsia Ltd – Georgia
ATNS – South Africa Finavia – Finland NAATC – Netherlands Antilles SENEAM - Mexico
BULATSA – Bulgaria GACA – Kingdom of Saudi Arabia NAMA - Nigeria Serco
Austro Control – Austria Hellenic Civil Aviation Authority NANSC – Egypt skyguide – Switzerland
Avinor – Norway HungaroControl NATA - Albania Slovenia Control
AZANS – Azerbaijan Irish Aviation Authority NATS – UK SMATSA – Serbia
Belgocontrol – Belgium ISAVIA – Iceland NAV CANADA State ATM Corporation
CAA - Uganda Kazaeronavigatsia NAV Portugal – Russia
CAAS – Singapore – Kazakhstan Naviair – Denmark UkSATSE – Ukraine

Associate Members
Gold Members Silver Members GM Merc A/S Northrop Grumman
Boeing Adacel Inc. Harris Corporation – Park Air Systems
Era Corporation Airbus Helios PA Consulting Group A/S
FREQUENTIS AG ARINC HITT Traffic QinetiQ
GroupEAD Europe S.L. ATC Global (UBM Indra Sistemas Quintiq
ITT Corporation Information Ltd) Integra A/S Saab AB
Lockheed Martin ATCA – Japan Intelcan Technosystems Inc. SITA
Raytheon Aviation Advocacy Sarl Jeppesen Swedavia AB
SELEX Sistemi Integrati S.p.A. Avitech AG L-3 Communications ESSCO Terma A/S
Sensis Corporation Barco Orthogon GmbH Lochard Ltd Ubitech Systems, Inc.
Thales Booz Allen Hamilton The MITRE Corporation U.S. DoD Policy Board
Comsoft GmbH – CAASD on Federal Aviation
EADS Defence & Security Metron Aviation WIDE
Entry Point North M.L.S. International College
Globecomm Systems Inc. Naverus, Inc.

CANSO, the Civil Air Navigation Services Organisation

Transpolis Schiphol Airport
Polaris Avenue 85e
2132 JH Hoofddorp Telephone: +31 (0)23 568 5380 Page 12
The Netherlands Fax: +31 (0)23 568 5389