Professional Documents
Culture Documents
by James E. Schrager
Executive Summary
Congratulations if you didnt personally feel the hardship of the dot-com implosion. Many millions went to their demise but at least left behind a legacy of what not to do. Fear not if you wont be using the internet in your next venture. Many of these lessons generalize well beyond their former faulty incarnations. For those of you with a new product, technology, or division to launch, most translate into corporate organizations.
Introduction
Failure is a wonderful teacher. The new-economy revolution had many of the trappings of a genuine economic revolt: vast fortunes forged in a fortnight, dashing young heroes and heroines, rotten institutions brought to their knees. It held such great promise, yet today even the dreams feel thoroughly eviscerated. What to learn from the revolution that never was? What lessons can be applied to new ventures? There is no better place to look for historical clues than the business plans presented by aspiring business managers. These serve as the revolutionary documents of record, holding within their propositions the seeds of ultimate success or failure. We will reassess these pillars of revolutionary wisdom.
Avoiding the Mistakes of the Past: Lessons from the Startup World
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Claims of new technologies that cannot be protected are not worth much. Instead, strategies may center on building a brand; however, this is expensive to construct and requires constant maintenance to remain viable.
We Plan a Full-Scale National Rollout to Leverage Our First-Mover Advantage and Ensure Our Ability to Grow
An accurate market test is your very best insurance against a giant belly flop. But dont think youll impress anyone by faking it. For example, a pacemaker distributor in Japan gauged demand for a new product by displaying it to its current customers. Even though the doctors involved in the test showed overwhelming approval of the new device, it didnt meet sales projections once launched. In looking at why the test failed, the distributor noticed that the new device sold almost exclusively to existing customers. The distributor failed to realize the extent to which doctors are brand-sensitive. Make it a real test or dont bother.
Avoiding the Mistakes of the Past: Lessons from the Startup World
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Making It Happen
Protect any new technology with patents or trademarkscreate barriers to market entry. Determine your strategy, then your goals (growth isnt a strategy; its a goal). Aim to reach your target market in an economical way. Promote your marketable idea, not your financial backers. Stage an accurate market test. Use the internet if it can drive your business plan further or faster. Be realistic: by all means consider different scenarios, but do not lose sight of reality.
Conclusion
The basic rules of business strategy remain intact and do indeed apply to the internet. Like selling things in a store, selling products on a computer screen isnt about technology. A technology business develops something new that cannot be easily imitated. This is the great lesson of the internet failures. New businesses can be understood by looking at success and failure patterns of the past. A careful review of the strategy you propose can help.
More Info
Books:
Gupta, Udayan (ed). Done Deals: Venture Capitalists Tell Their Stories. Cambridge, MA: Harvard Business School Press, 2000. Slywotzky, Adrian, et al. Profit Patterns: 30 Ways to Anticipate and Profit from Strategic Forces Reshaping Your Business. New York: Random House, 1999.
See Also
Best Practice Sources of Venture Capital Valuing Start-Ups Checklists Basic Steps for Starting a Business Dealing with Venture Capital Companies Investors and the Capital Structure Thinkers Nicholas Negroponte Finance Library Being Digital Business @ the Speed of Thought: Succeeding in the Digital Economy Industry Profile E-Commerce Information Technology
Avoiding the Mistakes of the Past: Lessons from the Startup World
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