Click! Pay! Enjoy!

At Sapna Online
They say that anything is easier said
than done. Click! Pay! Enjoy! As easy
as these three words sound, Sapna
Cnllne, one of lndlas leadlng e-
commerce portals, ensures that
getting these three things done is as
easy as saying them.

Currently dealing with books, fiction
and non-fiction, the Website has a
number of other products lined up for
sale on their portal right from Music
CDs/DVDs/MP3/ Blue-Ray, Movie
CDs/DVDs/Blue-Ray, Games and a
whole lot of Multimedia products.



In the near future, Sapna
Online would be diversifying
their range of products to a
greater extent to include
products like stationery, toys,
gift items and other such
exclusives.

Initially established as a brand in
the retail and publication
industry, the Sapna Online Book
House has over 47 years of
experience in this industry.

With knowledge and in-depth information about minute
details and an extensive know-how of things, as far as e-
commerce is concerned, Sapna Online ensures that all
their customers are provided with the best kind of
services.

With a huge clientele of more than 10 million, Sapna
Cnllne has proudly bagged Lhe LlLle of lndlas LargesL
8ook Mall" by Lhe lndla 8ook of 8ecords and Llmca 8ook
of Records, respectively.

If you are not much of an online shopper
and are skeptical about putting up your
personal information while buying
things online, you can keep this worry
aside when it comes to Sapna Online.
The website is safe to shop as it has a
secure socket layer (SSL) certification which
transmits data in an encrypted
form not allowing hackers and other
unethical invaders to get hold of
sensitive information.

Running on a highly secure,
high-performance cloud based e-commerce
platform, the stack is built on popular and
stable open-source technologies such as
Linux, Apache, MySQL and PHP, and is also
hosted on the resilient and scalable AWS
cloud.

Order a book or electronic device from Sapna Online and you will not have to
wait for more than 3 to 5 days to have it delivered right at your doorstep.
apnas experlenced and efflclenL Leam ensures LhaL your order reaches Lhe
address you have given for it to be delivered, neatly and safely packed, so that
there are no damages.

The team consists of 22 pioneers from various backgrounds, who handle the
entire unit. Once an ordered is placed online, an alert is sent to the new order
management team who pushes all orders to the procurement team for the
order to be procured from the warehouse.

The procurement team checks the quality of all the books before handing it
over for shipment. Books with any sort of flaws or damages are immediately
sent to the returns team. The returns team runs the test and then sends the
product back to the supplier, ensuring that they provide a replacement for the
same.


Once the product has been procured
from the warehouse, the billing team
takes over from them and transfers
the product to the packing team for
packaging. This happens once the
customer has confirmed the order
online and the payment for the
product has been successfully received
via the payment gateway online.

Once all these processes have been
executed, it is the responsibility of the
outsourced courier team to take the
parcels away and deliver them to the
respective customers within 48 hours
of receiving. Thus the entire process
gets completed in a maximum of 3 to 5
days and you have the delivery man
dropping off your parcel at your
doorstep.

Whatever be the type of books, be it academic books, regional books,
novels, chlldrens books or coffee Lable books, you wlll flnd Lhem all aL
Sapna Online and more often than not at great discounts! Sapna Info
way Pvt. Ltd. also firmly believes in being a socially responsible
company and hence engages itself in CSR activities every once in a
while. Every month, a dedicated amount is contributed by the
company Lo nCCs all over Lhe counLry, whlch may be ln need of any
type of monetary support. Thus Sapna Online plays the role of a
socially responsible brand in the market.

Be it a book or any other product, the motto that Sapna Online and all
lLs employees llke Lo follow and sLrongly belleve ln, ls LhaL CusLomer ls
Lhe klng". 1hey wlll puL ln Lhelr besL efforLs and sLreLch ends Lo glve
you the best possible service they can from their end.

With such dedication and
treatment from the suppliers,
the customers of Sapna Online
have always been a happy
bunch and look forward to
keep receiving more of their
services.

Sapna Online keeps coming up
with ways and means to make
their customers llves easler and
to keep adding new, happy faces
to their list of loyal customers.