Accenture Wealth and Asset Management Services

Wealth management firms are addressing new and demanding priorities. There is an increased focus on top-line growth through improving customer relationships (especially through digital channels) and increasing the sales effectiveness of the banker/advisor. There is also concern about the economic viability of retaining in-house technology and operations that are not only non-differentiated, aging and highly customized, but also subject to costly changes due to increased regulation. Asset managers are facing an extremely challenging market, with some investors veering towards alternative investments and others choosing passive investments. Traditional investment managers need support in developing an appropriate client strategy, in renewing their technology, and in revamping global back-office services. Private bankers face the same challenges, but must also develop next generation private banking solutions to harmonize operating models across countries. They must adopt multi-channel distribution, generate savings and open up to outsourced operating models. The path to consistent, profitable growth is unclear. Wealth and asset firms must re-think their distribution strategies and their approach to developing highly productive sales forces, attracting top producers and acquiring other firms as the industry consolidates. While growth is essential, a steady focus on cost reduction, efficiency and operational excellence must also be maintained. Full service wealth managers are consolidating and face cost pressures on all of their non-differentiated activities. Middle and back-office operations are undifferentiated (and too expensive) but there is a lack of mature outsourcing services. Current off-shoring is relatively immature as well. In addition, many banks lack the scale in their wealth businesses to afford in-house operations. Instead, they are outsourcing this business to correspondent banks, which settle and clear securities on their behalf. To meet the demands of this changing marketplace, Accenture is expanding its wealth and asset management offering. Accenture Wealth and Asset Management Services helps capital markets firms improve sales and distribution channels, spur growth through the creation and delivery of more innovative products, and maximize operational effectiveness across technology platforms and back-offices. Bringing together its consulting, technology and outsourcing disciplines, Accenture provides a comprehensive range of services that can enable wealth managers, asset managers, institutional investors and asset servicers to improve business performance and differentiation in an increasingly demanding capital markets environment.

Our Offerings
Accenture serves asset and wealth management firms in four key areas: Sales and Distribution Leveraging our capabilities in customer insight and multichannel customer interaction, we help deliver improved top-line growth for wealth and advice-led clients by improving the client experience. In addition, we focus on workforce and talent management to define and develop an effective advisory sales force. We also help firms adapt and modernize advisor desktop tools, develop and train their advisors, and build capabilities for client self-service. Servicing and Solutions We help global clients respond to the regulatory and cost pressures of their technology and operations functions through tailored offerings in data management, servicing platforms, core platform renewal and process re-engineering. We assist in post-merger integration, core systems replacement and renewal, and back-office process re-engineering. Asset Management and Servicing We assist global asset management and servicing clients in responding to their strategic, risk, regulatory, cost, and operating model challenges. Our capabilities in distribution, operations and technology deliver improvements in areas ranging from fund accounting and data management to portfolio management, risk management and finance. We help streamline back-office services, automate processes and upgrade clearing functions. Private Banking We support private banks with targeted capabilities in advice-led distribution and technology implementations, including Temenos, Odyssey and Avaloq. In this complex and changing regulatory environment, we assist with operating model reviews, help outsource asset services and transform IT functions.

Our Experience
Accenture combines a broad global footprint in more than 120 countries with proven processes, methods and tools. Thus we are able to scale our services rapidly and are uniquely positioned to help our clients to achieve high performance. Weve helped transform wealth and asset management firms with projects ranging from strategy and implementation to business process outsourcing, and have relevant client experience for each part of the value chain. In particular: Accenture currently works with 8 of the top 10 global wealth managers We also currently work with 7 of the top 10 global asset managers Accenture has run fund administration services in Spain since 2003 with more than 400 funds under management We delivered our first Odyssey implementation back in 1996

Contact Us
For more information about Accenture Wealth and Asset Management Services, please visit www.accenture.com/ wealthmanagement or contact: Alex Pigliucci Accenture Wealth and Asset Management Services, Global Lead alex.pigliucci@accenture.com

About Accenture
Accenture is a global management consulting, technology services and outsourcing company, with more than 246,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the worlds most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$25.5 billion for the fiscal year ended Aug. 31, 2011. Its home page is www.accenture.com.

Our Clients
Accenture has worked with many different clients across the globe around these topics. Detailed information about our client experience is available upon request.

Copyright 2012 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

12-1135