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lise the data available to identify inefficiencies such as a job function which can be performed by one person rather than two, thereby eliminating the need for an additional labour cost. The breadth and depth of knowledge and intellect of consultants mean they are qualified to see things that others cannot and make decisions objectively in the interest of the organisation. The knowledge is derived from the tried and tested methodologies, diversity of experience in previous roles and the vast network of resources which the firms can access. This industry has some of the best and brightest minds. The top tier strategy consulting firms such as Boston Consulting Group (BCG), McKinsey and Bain are highly selective in whom they recruit. The process itself is gruelling with case studies and analyses designed to push an individual to the limits of their ability. This can be seen as a brutal form of
Management consulting may just be the guide to put Bangladesh among the elite
intellectual natural selection. Furthermore, these arent just normal candidates; while the entry points may vary based on previous experience and specialisation, many come from the top MBA schools such as Harvard and Stanford. The people that have come out of these consultancies leave a global imprint. Usually I would list a few examples but I cant do it justice. Take the opportunity to go to the notable alumni section of the three aforementioned
firms Wikipedia page to see the mind blowing list yourself. While there are specialised consultancies in Bangladesh, the top consultancies are currently absent in Bangladesh. This hardly means there are no top tier Bangladeshi consultants, as the Bangladeshi diaspora has a web across most nations, and there are many within it that are in the industry. However, an injection of the top firms can play a key role in the future of Bangladesh as they have in India and China over the last 20 years. As Bangladesh begins to infuse itself into the global economy, it will require industries to be up to speed with best practice methodologies, operations and talent to compete. For example, Bangladesh has a large pharmaceutical industry lead by Square and Beximco and multinationals such as Sanofi and Novartis have taken notice and commenced production. Con-
sultants can implement strategies to increase the size and scale of production or to reduce costs while maintaining the quality required for certification to attract production away from competitors. Conversely, as domestic consumption grows within Bangladesh many companies will look to drop their product into a country of 150 million people. Lets take the success of Gloria Jeans for example. Firstly, it may make competitors, such as Starbucks, look up and see a potential coffee market and secondly it tells other global companies that Bangladeshis are ready and willing to spend money when they see value. In this scenario consultants can identify the potential benefits of operating in Bangladesh and navigate management through any pitfalls. Bangladesh will need to embrace consultants if they are to penetrate this market. The major drawback is the cost; these bright people and their world of knowledge do not come cheap. The
organisations which may potentially engage top tier consultants will need to see the value in their service. This requires knowledge regarding the function of consultants and, in a country without that culture, it stands out as an obstacle. Management consulting has proven, across many countries and industries, that it can help organisations fulfil their potential. The ingenuity and the resources available in Bangladesh make it ripe to make an impression on the global economy. It is time to move on from the qualifying tournament and management consulting may just be the guide to put Bangladesh among the elite. l Naiian Yazdani is the director of strategy at GradConnect, an international career information and advisory firm. You can email him at naiian@grad-connect.com and find more career information at www.gradinsights.com and www.grad-connect.com
WOrds Of wisdOm
Success is not final, failure is not fatal: it is the courage to continue that counts.
Winston Churchill
Timing is everything
Now, what I find to be important information may not be what people enjoy hearing? It is undoubtedly necessary to present the correct information when it is of high importance no matter how colleagues are likely to take it; nevertheless, it is also necessary to present the information at the right time. Information should be brought in judging the situation and the mindset of the receiver. For example, if you want an approval from your boss on a particular project or proposal, it helps
BIZ VOcab
Bottom-line - the lowest one is willing to go Compensate - make up for a loss Comply - agree Compromise - changing ones mind/terms slightly in order to find a resolution Concession - a thing that is granted or accepted Conflict resolution - general term for negotiations Consensus - agreement by all Counter proposal - the offer/request which is presented second in response to the first proposal Counterattack - present other side of an issue Counterpart - person on the other side of the negotiations Deadlock - point where neither party will give in Dispute - argument/conflict Flexible - open/willing to change Haggling - arguing back and forth (often
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