Professional Documents
Culture Documents
Sl. Facility
Facility Description
Example
Send BAL to 54325
To check Balance and Validity of own Airtel DTH account thru RTN * Send SMS BAL to 54325
Balance Check and To check Balance and Validity of other Airtel DTH account - thru any Number * Send SMS BAL <Customer ID> to 54325 Validity
To add topup on own Airtel DTH Account - thru RTN * To add topup on other Airtel DTH Account - thru any Number *
Top-up Addition
Send ADD DISCOVERY 3000012345 to Send SMS ADD <Topup Name> <Customer ID> to 54325 54325
To delete topup on own Airtel DTH Account - thru RTN * To delete topup on other Airtel DTH Account - thru any Number *
Top-up Deletion
Send REM DISCOVERY 3000012345 to Send SMS REM <Topup Name> <Customer ID> to 54325 54325 Send SMS GET <Channel Name> to 54325 Send SMS GET <Channel No.> to 54325 Send SMS GET <Language> to 54325 Send GET COLORS to 54325 Send GET 114 to 54325 Send GET Hindi to 54325 Send GET KIDS to 54325 Send GET HINDI PLUS to 54325
GET
To get information about any Airtel DTH Channel / Topup - Send SMS GET <Genre> to 54325 Send SMS GET <Topup Name> to 54325 thru any Number * To recharge own Airtel DTH Account - thru RTN *
Send SMS PAY <16 digit voucher PIN number> to 54325 Send PAY 1234567890123456 to 54325 Send PAY 1234567890123456 3000012345 to 54325
Send SMS PAY <16 digit voucher PIN number> To recharge other Airtel DTH Account - thru any Number * <Customer ID> to 54325 To book any PPV Movie for own Airtel DTH Account - thru RTN * Send SMS BOOK <Channel Number> to 54325
To book any PPV Movie for any other Airtel DTH Account - Send SMS BOOK <Channel Number> <Customer ID> to thru any Number * 54325 Send BOOK 180 3000012345 to 54325 To book any PPV Movie for own Airtel DTH Account for any Particular Day - thru RTN * To get address & contact details of Airtel DTH Dealers (will show details of 5 Dealers at a time) - thru any Number * To get address and contact details of Airtel DTH Dealers (to get details of 5 more Dealers and so on) - thru any Number * To start any of the following DTH Services on Airtel DTH Account - thru any Number * : 1) Top Ups 3) Recharge 5) My Account 2) Order Movies 4) Offers 6) Upgrade Send SMS START to 54325 Send START to 54325
PPV Booking
Dealer Details
2) Cancel PPV Booking To buy Airtel DTH Digital TV - thru any Number *
To check status (e.g. Active, Suspended, Pending for activation etc.) of any First SI under an account (Lets say 3000012345), no need to write complete SI (3000012345001), only account number is enough - thru any Number * Send SMS SI <Customer ID> to 54325 To check status (e.g. Active, Suspended, Pending for activation etc.) of Second or higher SI, complete SI Check Account / SI number need to be sent (e.g. 3000012345-002) - thru any Number * Send SMS SI <SI ID> to 54325 Status To log a complaint thru SMS. Important Notes: a) The customers will receive a call back within half an hour from the receipt of message. b) Customers will be out called from 8 A.M to 8 P.M. c) SMS, however, will be accepted before and after the calling window as well.
11
Complaint 12 Registration
d) The outcall on any message received after 7:30 P.M will be done on the next working day.
To buy Airtel DTH To buy Airtel DTH Digital TV RECORDER - thru any 13 Digital TV Recorder Number *
To download Airtel DTH Digital TV RECORDER Application on your RTN - thru RTN *. Send SMS to receive link on phone, click on link to download application. Ensure phone should be GPRS and JAVA enabled.
Download Airtel DTH Recorder 14 Application To buy Airtel DTH Digital TV - HD 15 Model
To buy Airtel DTH Digital TV (HD Model) - thru any Number * Send an SMS and our representative will visit the customer and provide recharge at the customers doorstep.
Send HD to 54325
*MTNL/BSNL subscribers need to send the request to 8800054325. * Charges applicable as per the operator for MTNL/BSNL and Toll free for Airtel mobile users