THE EUROPEAN CV A.

Look at this European CV model and fill in the gaps

ith the

ords in the !o".

action plans focus groups onwards

Bachelor of Science independent surname

civil servants interests thesis

coached mediating tongue

competent occupational field workshop

Europass Curriculum Vitae

Personal information
First name / (1) ............................ Address(es) Telephone(s) Fa+(es) ,-mail 2ationalit3 4ate o5 (irth 6ender

Betty HOBKINS
32 Reading rd, Birmingham, B26 3QJ, United Kingdom !! 2"#23!$6%& !! 2"#23!$6%* ho((ies./otmail01om British "%0#"0#*&2 Female 'o(ile) !! %#23!$6%&*

Desired employment / (2) .......................................... Work experience

4ates 8117pation or position held 'ain a1ti:ities and responsi(ilities 2ame and address o5 emplo3er T3pe o5 (7siness or se1tor 4ates 8117pation or position held 'ain a1ti:ities and responsi(ilities

EUROPEAN PROJECT MANAGER

A7g7st 2"#" ( ) ............................................... 9ndependent 1ons7ltant ,:al7ation o5 ,7ropean ;ommission 3o7th training s7pport meas7res 5or 3o7th national agen1ies and 3o7ng people0 British ;o7n1il, #23, Bd 2e3, F-%$"23 <aris 9ndependent 1ons7ltant 'ar1h - J7l3 2"#" 9nternship - ,:al7ating 3o7th training programmes 5or =A>T8 UK and the <artnership (et?een the ;o7n1il o5 ,7rope and ,7ropean ;ommission - 8rgani@ing and r7nning a 2 da3 (!) ................................ on non-5ormal ed71ation 5or A1tion $ large s1ale proAe1ts 5o17sing on B7alit3, assessment and re1ognition - ;ontri(7ting to the =teering 6ro7p on training and de:eloping (") ................................ on training 5or the ne+t 3 3ears0 Cor/ing on the Users 67ide 5or training and the =7pport 'eas7res ,7ropean ;ommission, Do7th Unit, 46 ,d71ation and ;7lt7re, 2"", R7e de la >oi, B-#"!* Br7ssels ,7ropean instit7tion 81to(er 2""* - Fe(r7ar3 2"#" Resear1her / 9ndependent ;ons7ltant Cor/ing in a resear1h team 1arr3ing o7t in-depth B7alitati:e e:al7ation o5 the 2 3ear Ad:an1ed Training o5 Trainers in ,7rope 7sing parti1ipant o(ser:ations, in-depth inter:ie?s and (#) ................................ 0 Cor/ 1arried o7t in training 1o7rses in =tras(o7rg, =lo:enia and B7dapest0 ;o7n1il o5 ,7rope, B7dapest ,7ropean instit7tions

2ame and address o5 emplo3er

T3pe o5 (7siness or se1tor 4ates 8117pation or position held 'ain a1ti:ities and responsi(ilities

2ame and address o5 emplo3er T3pe o5 (7siness or se1tor

Education and trainin$

4ates Title o5 B7ali5i1ation a?arded <rin1ipal s7(Ae1ts/o117pational s/ills 1o:ered 2ame and t3pe o5 organisation pro:iding ed71ation and training >e:el in national or international 1lassi5i1ation 4ates Title o5 B7ali5i1ation a?arded <rin1ipal s7(Ae1ts/o117pational s/ills 1o:ered 2ame and t3pe o5 organisation pro:iding ed71ation and training >e:el in national or international 1lassi5i1ation 2""$-2""* <h4 (%) ................................ Title) 'Young People in the Construction of the Virtual University, ,mpiri1al resear1h that dire1tl3 1ontri(7tes to de(ates on e-learning0 Br7nel Uni:ersit3, >ondon, UK F7nded (3 an ,1onomi1 and =o1ial Resear1h ;o7n1il A?ard 9=;,4 6 2""#-2""$

(&) ................................ in =o1iolog3 and <s31holog3

- =o1iolog3 o5 Ris/, =o1iolog3 o5 =1ienti5i1 Kno?ledge/ 9n5ormation =o1iet3E - ,-learning and <s31holog3E Resear1h 'ethods0 Br7nel Uni:ersit3, >ondon, UK0 9=;,4 $

Personal skills and competences 'other (') ................................ 8ther lang7age(s) =el5-assessment
European level (*)
(nderstandin$ >istening ;# <ro5i1ient 7ser ;2 Reading <ro5i1ient 7ser )peakin$ =po/en intera1tion B2 =po/en prod71tion <ro5i1ient 7ser ;2 <ro5i1ient 7ser Basi1 7ser Writin$

English

*renc+ -erman

(1,) ........... ;# 7ser

A2 Basi1 7ser A2 Basi1 7ser A2 Basi1 7ser A2 Basi1 7ser A2

(*) Common European Framework of Reference for Languages

=o1ial s/ills and 1ompeten1es - Team ?or/) 9 ha:e ?or/ed in :ario7s t3pes o5 teams 5rom resear1h teams to national
leag7e ho1/e30 For 2 3ears 9 (11) ................................ m3 7ni:ersit3 ho1/e3 teamE - (12) ................................ s/ills) 9 ?or/ on the (orders (et?een 3o7ng people, 3o7th trainers, 3o7th poli13 and resear1hers, 5or e+ample r7nning a 3 da3 ?or/shop at ;o, =3mposi7m FDo7th A1tor o5 =o1ial ;hangeG, and m3 1ontin7ed ?or/ on 3o7th training programmesE - 9nter17lt7ral s/ills) 9 am e+perien1ed at ?or/ing in a ,7ropean dimension s71h as (eing a rapporte7r at the ;o, B7dapest F3o7th against :iolen1e seminarG and ?or/ing ?ith re57gees0

8rganisational s/ills and - Chilst ?or/ing 5or a Br7ssels (ased re57gee 268 F;on:i:ialG 9 organised a F;i:il 1ompeten1es 4ialog7eG (et?een re57gees and (1 ) .............................. at the ,7ropean ;ommission
2"th J7ne 2"#"0 - 47ring m3 <h4 9 organised a seminar series on resear1h methods0

;omp7ter s/ills and 1ompeten1es .dditional information

(1!) ................................ ?ith most 'i1roso5t 855i1e programmes and some e+perien1e ?ith HT'>0

<UB>9;AT982
Ho? to do 8(ser:ations) Borro?ing te1hniB7es 5rom the =o1ial =1ien1es to help <arti1ipants do 8(ser:ations in =im7lation ,+er1isesG ;o3ote ,U/;o, <artnership <7(li1ation, (2"#")0

<,R=82A> (1") ................................

;reating pie1es o5 Art and :isiting 'odern Art galleries0 ,nAo3 all sports parti17larl3 ho1/e3, 5oot(all and r7nning0 >o:e to tra:el and e+perien1e di55erent 17lt7res0

B. Put these skills and competences in the right group of skills. Then answer the four questions below.

 Q1: Q2: Q3: Q :

ability to adapt command of Microsoft Office tools command of quality control processes communication skills database searching design diplomacy experience in logistics experience in pro ect or team management hobbies knowledge of graphic design applications

leadership negotiation skills music operation of medical equipment presentation skills programming sense of organisation sports team spirit work for volunteer organisations writing

!hich of these skills and competences do you have" #o what degree $basic% good or very good&" 'ow did you acquire them $through training% work% seminar% voluntary or leisure activities&" !hat other skills and competences not listed here do you have"

!. "dd the missing #owels to obtain action #erbs that can be used in !$s. a(a( ( s( $data& (oa(h $people& c( (p(e(e $pro ects& (o( (r(l $quality& c( ( (d( (a( ( $teams& (es( (n $procedures& d( (e(o( $plans& (i(ec( $staff& i( (l( (en( $changes& (n(re( (e $sales& m( (it( ( $results& (eg(ti( (e $deals& o( (r(t( $equipment& (es( (rc( $markets& s( (e(v( (e $trainees&

THE COVER LETTER

". %atch these basic t&pes of co#er letters with their definitions. Then decide what their s&non&ms are from the words in italics below. )* +* ,* -* standard cold-contact referral follow-up .* a letter sent to a company which does not have publicly open positions B* a letter sent to a company usually after the interview /* a letter sent to a company in reaction to a published opening 0* a letter sent to a company mentioning the person who recommended the ob broadcast job-specific networking prospecting recommendation speculative sponsor targeted

B. 'can these co#er letter samples and match them with the four t&pes.
A.

4ear 'rs0 <oppins, 9 am :er3 /een to ?or/ 5or =7per1ali5ragilisti1 <>; (e1a7se o5 3o7r rep7tation 5or B7alit3 prod71ts, opport7nities 5or 1areer de:elopment and (e1a7se 3o7 are the mar/et leader0 9 am 17rrentl3 see/ing a position as a mar/eting or sales trainee (7t ?o7ld (e happ3 to 1onsider other related posts ?ithin 3o7r organisation0 9 /no? that a mar/eting manager needs to (e 5le+i(le, a(le to prod71e B7alit3 ?or/ to tight deadlines and to get res7lts 7nder press7re0 These are B7alities that m3 e+perien1e sho?s 9 possess0 '3 degree in ,nglish ta7ght me (oth to p7t a1ross a pers7asi:e arg7ment and ho? to emplo3 good 1omm7ni1ation s/ills in an3 ?or/ en:ironment0 9 am a good organiser and ha:e de:eloped leadership s/ills and responsi(ilit3 thro7gh m3 :ol7ntar3 ?or/ ?ith m3 1omm7nit3 so1ial 1entre0 9 al?a3s ?or/ hard to a1hie:e m3 goals0 9 ha:e e+perien1e ?ith man3 1omp7ter pa1/ages in1l7ding ?ordpro1essors and data(ases and 'i1roso5t Cindo?s and 1an rapidl3 learn ho? to 7se other so5t?are0 9 ?o7ld (e most grate57l i5 3o7 1o7ld 1onsider me 5or an3 s7ita(le positions a:aila(le ?ithin 3o7r 1ompan30 9 am a:aila(le 5or inter:ie? at an3 time and loo/ 5or?ard to hearing 5rom 3o70 Do7rs sin1erel3, Jo( =ee/er
#.

4ear 'r0 6ates) Than/ 3o7 5or 3o7r time and 1o7rtes3 d7ring o7r meeting on 'onda30 9 enAo3ed the to7r o5 3o7r o55i1es and enAo3ed the re:ie? o5 the ?e( appli1ation that 3o7r 1ompan3 is de:eloping0 The more ?e dis17ssed this position, the more 9 (e1ame interested in Aoining 3o7r ?e( de:elopment team0 Cith m3 e+pertise in ?e( appli1ation de:elopment, =Q> =er:er data(ase management, and (7siness anal3sis, 9 am 1on5ident that 9 ?o7ld (e an asset to 3o7r de:elopment team0 9n the 1onte+t o5 o7r 1on:ersation regarding m3 pro5essional appli1ation de:elopment e+pertise, 9 ?anted to mention that 9 ha:e re1entl3 1ompleted m3 ;erti5i1ation in 'i1roso5t02,T Te1hnologies0 9 dedi1ated 1onsidera(le e+tra personal time to st7d3 5or this e+am and ?as a(le to s7(seB7entl3 pass ?ith 5l3ing 1olors0 Cith m3 dedi1ation and 1lient-1entri1 attit7de, 9 am 1on5ident that 9 1an manage the tas/s at hand and ma/e an immediate and long-lasting 1ontri(7tion to B7s3 Billionaire ;orporation and its 1lients0 9 appre1iate 3o7r 1onsideration and am e+1ited (3 the prospe1t o5 ?or/ing ?ith 3o7 on the de:elopment o5 this ne? appli1ation0 ,n1losed is an additional 1op3 o5 m3 res7me 5or 3o7r 1on:enien1e0 9 loo/ 5or?ard to tal/ing ?ith 3o7 again soon0 =in1erel3, Jo( =ee/er
!.

4ear 's0 Foster) Harr3 <otter o5 Hog?arts Ban/, UK s7ggested that 9 1onta1t 3o7 a(o7t a possi(le position as a loan o55i1er0 He said that 3o7 ha:e mentioned a possi(ilit3 o5 a :a1an13 arising in the near 57t7re0 9 also en1lose m3 res7me 5or 3o7r re5eren1e0 As a loan o55i1er at Ci@ards ;redit Union, 9 originated more loans than an3 other emplo3ee in the past 5i:e 3ears0 '3 B7ali5i1ations in1l7de) e+tensi:e e+perien1e in 5inan1ial en:ironments, in1l7ding mortgage and 1ons7mer lendingE o7tstanding prod71ti:it3 (oth as a loan o55i1er and as a s7per:isorE 9 am a pro:en d3nami1 leader and team (7ilder, 1onsistentl3 moti:ating others to?ard s711ess0 9 am eager to tal/ ?ith 3o7 a(o7t the 1ontri(7tion 9 1o7ld ma/e to 3o7r 1ompan30 9 ?ill 1all 3o7 ne+t Cednesda3 to see i5 3o7 ha:e an3 B7estion regarding m3 appli1ation 5or this position0 =in1erel3, Jo( =ee/er
(.

4ear 'r Ban/s 9 ?as :er3 interested to read 3o7r ad:ertisement 5or a 6rad7ate Trainee on the 4reamAo( :a1an13 data(ase as it pre1isel3 5its m3 1areer plans0 9 5irst (e1ame interested in retail (an/ing d7ring an I9nsightI 1o7rse ?hi1h 9 attended d7ring m3 se1ond 3ear at 2o?here Uni:ersit30 =in1e then, it has (een m3 5irm (elie5 that this is a 1areer ?hi1h ?ill ena(le me to 7se not onl3 m3 interest in (7siness and 5inan1e (7t also m3 s/ills in ?or/ing ?ith people, (oth in an ad:isor3 and a managerial 1apa1it30 9 am parti17larl3 interested in a 1areer ?ith ,lse?here Ban/, (e1a7se o5 the high rep7tation o5 3o7r grad7ate training s1heme, and 3o7r 1ommitment to gi:ing ne? re1r7its earl3 responsi(ilit30 47ring m3 time as a st7dent 9 ha:e had a :ariet3 o5 part-time and :a1ation Ao(s, all o5 ?hi1h ha:e reB7ired me to ?or/ as part o5 a team and to deal dire1tl3 ?ith the p7(li10 9 5o7nd m3 ?or/ at the To7rist 9n5ormation 855i1e parti17larl3 :al7a(le in tea1hing me the importan1e o5 as1ertaining 17stomersJ needs and pro:iding 1lear and a117rate in5ormation in response to those needs0 9 ?ill (e a:aila(le 5or inter:ie? at an3 time0 9 loo/ 5or?ard to hearing 5rom 3o7 shortl3 and en1lose m3 ;K 5or 3o7r 1onsideration0 Do7rs sin1erel3 Jo( =ee/er !. )ead the letters again in more detail and answer these questions: )* !hat similarities and differences do you notice about greetings1salutations paragraphing endings1 complimentary closes punctuation style" +* !hat function does each paragraph have" ,* !hat are some useful expressions for each function" -* !hat is the overall purpose of a cover letter" 'ow can it be achieved" (. *roup these phrases b& their functions to complete the following tentati#e master paragraph plan for co#er letters. +rite down two phrases that &ou like most for each function.

1. 2. !. #. %. &. '. *. -. 1.. 11. 12. 1!. 1#. 1%. 1&. 1'. 1*. 1-. 2.. 21. 22. 2!. 2#. 2%. 2&. 2'. 2*. 2-. !.. !1. !2. !!.

I am writing to enquire if you have any vacancies for... I am available for (an interview... I was very"most interested to read your advertisement for... $urrently I am pursuing a degree in ... at ... I am writing to apply for the post"position of... advertised in... I have (just"successfully completed my final year at..."a course in... (our company has an e)cellent reputation for... +s you will see from my $,... I will telephone you on... +s a(n ... undergraduate at ... I am seeking"looking for... I am a final"first"second year student at... I am very keen to work for... because... /ith reference"regard to your"the vacancy for a(n ... I would be pleased"happy to supply you with any further information"details... I am writing in response to your advertisement in"for... 0y e)perience in...qualifies"identifies me as... I enclose my $, for consideration of the post... 0y former employers can attest to... I am confident in my ability to... I would (greatly appreciate the opportunity to meet with you... I have"hold"obtained was awarded a degree"diploma"certificate in... 1hould you wish to speak to me... I can bring the following skills to this position... 0ore than... years of accomplishment in... have provided me with... 2urther to your advertisement in... I should like to apply for... 0y passion for... would enable me to serve your company (well as a(n ... I thank you for considering me... 0y colleague"trainer... recommended that I contact you directly about... I would be an e)cellent match for... 3lease feel free to call me at... I am convinced I can help your company... 4hank you for your time and consideration I have received training in... !,$-) .-TT-) P."/ Paragraph 1 0 )eason for writing .......................................................................................... .......................................................................................... .......................................................................................... Paragraph 2 0 Background and e1perience .......................................................................................... .......................................................................................... .......................................................................................... Paragraph 3 0 2ob suitabilit& .......................................................................................... .......................................................................................... .......................................................................................... Paragraph 0 !losing remarks .......................................................................................... .......................................................................................... ..........................................................................................

!an &ou think of a new phrase for each function3 "dd it to &our list. 2B #he exact number and division of paragraphs and the order of presenting the information in a cover letter will depend on the specific circumstances*

-. Put these parts into the correct order to make a complete co#er letter for a graduate who is appl&ing for a 4ob in finance. A0 B0 ;0 40 ,0 F0 60 H0 90 J0 K0 >0 '0 1 on ne? 1hallenges in the (7siness ?orld0 '3 res7me is atta1hed ?ere e+1ellent opport7nities 5or me to learn and gro? in this 5ield0 9 ?as permitted 9 re:ie?ed 3o7r position in the Herald 2e?spaper and am :er3 interested in:esting, 5inan1e, and general (7siness, all o5 ?hi1h ha:e eB7ipped me ?ell 5or o5 (7siness li/e 5inan1ial resear1h and (7dgeting0 9t has made me 1on5ident that in the entr3-le:el 5inan1e position posted there0 '3 re1ent grad7ation 5rom 1ollege has prepared me 5or 3o7r 1on:enien1e0 Than/ 3o7 so m71h 5or 3o7r time0// 95 3o7 are interested an important element in the ed71ational e+perien1e o5 (7siness maAors0 '3 internships 9 am read3 to ass7me more responsi(ilit3 and ta/e 5or m3 5irst emplo3ment see/ing e+perien1e0 9 ha:e ta/en 1o7rses in in an inter:ie?, please 5eel 5ree to 1all at an3 time0 9 loo/ 5or?ard to hearing 5rom 3o70 a 1areer in 5inan1e0// 9nternships ha:e (e1ome s71h to deal ?ith 1lients as ?e integrated :ario7s aspe1ts ! 2 3 5 6 7 8 9 1 : 1 1 1 2 1 3

;. Test &our proofreading skills on the following letter. <ow man& mistakes can &ou find and correct3 4ear =ir or 'adman 9 am si1/ing and entr3-le:el position in 5ront o55i1e operations0 9 am s7spe1ted to grad7ate 5rom m3 1a7se earl3 ne+t 3ear and ?o7ld li/e a salar3 1ommiserate ?ith m3 e+perien1e0 9 am a 1ons1io7s indi:id7al ?ith grate ?riten 1om7ni1ation s/ills0 9 ha:e a talent 5or ?or/ing ?ith 1omm7ters and 9Gm an a17rate and ra(id t3pist0 9 ha:e l7rnt '= Cord 1omp7tor and spreadsheet pogroms0 9 am also a pre5e1tionist and rarel3 i5 i5 e:er 5orget details0 9 ha:e a pro:en a(ilit3 to tra1/ do?n and 1orre1t erors and e+1ellent memor3 s/ills, good anal3ti1al s/ills and e+1ellent memor3 s/ills0 9 ha:e an a(ilt3 to meet deadlines ?hile maintaining m3 1omposer and 1an 1omm7ni1ate in5ormation in an interesting manor0 Chen 9 ?or/ed in retailing 5or a stationar3 1ompan3 m3 responsi(ilit3Js in1l7ded o:ersight o5 are department, mone3la7ndering d7t3Js, so1/ 1ontrol, 17stomer liason and se:ering 17stomers0 9 ?as an administrator in a (7st3 o55i1e, had an ann7al 57dget and ?as instr7mental in r7ining the entire operation0 9 re1ei:ed a plag7e 5or salesman o5 the 3ear0 '3 reason 5or lea:ing their ?as mat7rit3 lea:e0 As indi1ted in m3 ;7r17l7m Kitea m3 e+tra 1ir17lar a1ti:ities at 7ni:ersit3 in1l7de ?o/ 5or st7dent radio, 5or t?o 1onser:ati:e 3ears ?hi1h enhan1ed m3 :er(al 1om7ni1ation s/ils0 '3 ho((its in1l7de marital arts and hiding m3 horse0 9 also o?n and maintain a :olts ?agon (eatle0 Formall3, at se1ondar3 s1hool 9 ?as a pier mentor0 9 hope 9 ha:e pea/ed 3o7r interest and e+pe1t to hear 5rom 3o7 short30 Ann 8ther

$R%T%N&' THE COVER LETTER

". )ead a 4ob ad#ertisement and a rather dull co#er letter that one candidate wrote in response to it. )ewrite the letter in a more personal and enthusiastic wa& highlighting the skills that match the 4ob description and the person specification. 2ob ad#ertisement
This small 3et highl3 s711ess57l ,:ents ;ompan3 has an e+1iting opening 5or a (right, 1ons1ientio7s and highl3 organised (oo/ings 1oordinator0 Responsi(le 5or managing the (oo/ings pro1ess 5or e:ents 5rom start to 5inish, 3o7r d7ties ?ill in1l7de responding to enB7iries, ?riting proposals, 1on5irming details, liaising ?ith :en7es and handling post-e:ent 5ollo? 7ps0 9t is :ital that 3o7 ha:e a s7per( 1lient ser:i1e ethi1 and the a(ilit3 to (7ild relationships ?ith a di:erse range o5 indi:id7als0 Do7 m7st (e pro1ess-dri:en, methodi1al and pa3 strong attention to detail0 As a /e3 mem(er o5 a 1lose-/nit and dedi1ated team, 3o7 m7st (e hard-?or/ing, 5le+i(le and ha:e a 1an-do attit7de0 As this role reB7ires 3o7 to 1ompose tailored 1lient proposals, it is e+pe1ted that 3o7r 1o:ering email ?ill re5le1t a high le:el o5 ?ritten 1omm7ni1ation a(ilit30

This is a s7per( opport7nit3 5or a proa1ti:e and enth7siasti1 team pla3er ?ho is /een to appl3 their e+perien1e ?ithin a small 1ompan3 ?here 3o7r 1ontri(7tion ?ill (e :al7ed0

=nitial co#er email To) HR.e:ents01om From) s?eetL/ate.3ahoo01om =7(Ae1t) Appli1ation 4ear =ir/'adam 9 am ?riting to appl3 5or the role o5 (oo/ing 1oordinator (Re5 6##$") and ha:e atta1hed a 1op3 o5 m3 ;K 5or 3o7r 1onsideration0 As 3o7 1an see 5rom m3 ;K, 9 ha:e alread3 had e+tensi:e e+perien1e in a (oo/ings role, and 9 am no? loo/ing 5or an opport7nit3 to (7ild on this0 9 am 17rrentl3 ?or/ing in a 17stomer-5a1ing retail role0 <lease do not hesitate to 1onta1t me i5 3o7 ?o7ld li/e an3 57rther in5ormation0 Do7rs 5aith57ll3 Uninspiring ;andidate ;inal co#er email To) HR.e:ents01om From) 1atherine0m3ers.3ahoo01om =7(Ae1t) .............................. 4ear .............................. 9 ?as .............................. to .............................. the .............................. 5or a (oo/ings 1oordinator in ,:ents 1ompan30 (Re5 6##$") as .............................. in .............................. 0 9 am atta1hing .............................. 9 am 17rrentl3 .............................., ?here 9 .............................. 0 9 enAo3 .............................., (7t miss the satis5a1tion o5 ..............................0 As a .............................., 9 organised a series o5 .............................. e:ents0 >iaising (et?een .............................. and .............................., 9 managed the (oo/ings .............................. 0 8ne .............................. des1ri(ed me as .............................. and ?as impressed ?ith m3.............................. 0 9 ?as parti17larl3 pro7d that the e:ents 9 1o-ordinated ?ere .............................. 0 <lease 1onta1t .............................. i5 .............................. to arrange an inter:ie?0 Than/ 3o7 ..............................0 Do7rs .............................. <romising ;andidate B. Prepare &our 4ob application for the ad#ertisement indicated b& the teacher. To download the -uropean !$ template> go to http:??europass.cedefop.europa.eu )emember to: address the letter to a named individual say where you heard about the vacancy identify the position you are interested in focus on your key accomplishments stress your unique suitability for the ob request action $usually an interview& give your contact information end courteously and enthusiastically be no longer than ) page

have absolutely no mistakes avoid clich3s

B- ,)=*=/".

REA(%N&' $HO $OUL( H%RE )OU*

". )ead this te1t about successful 4ob inter#iews and choose from sentences "0< the best one to fill each gap. There are two e1tra sentences which do not fit in an& of the gaps.
Who would hire you? That's what business psychologist Rob Yeung set out to discover when he worked with eight job seekers in the BBC3 series of the same name !e followed each candidate through the recruitment process" honing their interview skills" pointing out their mistakes" and eventually transforming them from no#hopers to model potential employees in a matter of days !e was kind enough to share with us his masterclass for successful job interviews $ccording to Rob" an interview is a game and" like any game" it has rules These are% the interviewer asks you certain &uestions' at the end you ask &uestions back' you portray yourself in the most favourable light possible by having good content to talk about and by projecting positive personality traits ()t's not about just arriving" chatting a bit and being yourself"( he says (*hen you have an interview you need to be aware of the three +'s% preparation" practice and performance )t's a pyramid on which to build )f you don't do the preparation" you can't practice" and if you don't practice" you can't perform ( P1: Preparation (1)............ $ma,ingly enough" candidates often ask unnecessary &uestions" the answers to which are already available in the job literature To avoid this fau-#pas" the first thing to do is to go on the web" look at the company site and read all the company literature Then think about the &uestions you're likely to be asked $t least think about the universal &uestions" like 'tell me about yourself'" 'what are your strengths and weaknesses'" 'where do you see yourself in five years' etc ()f you don't have compelling answers for these"( Rob warns us" (you're going to be on the back foot and deserve a slap on the face You're wasting your own time and the interviewer's ( )t also pays to think about other potential &uestions .ach job re&uires certain skills or competencies" be they general" like team working and communication skills" or more technical" such as a knowledge of spreadsheets for instance /nowing the job re&uirements can help you predict some of the more specific &uestions" and thus avoid the awkward pauses you would otherwise need to make to think of answers off the top of your head (2)............ )n Rob's words" (if there are two candidates with identical skills and &ualifications" one who 'ums' and 'errs'" the other who doesn't" who do you think will get the job0( P2: Practice )t's very important to practise saying out loud what you want to say in the interview Rob's advice is to think of yourself as an actor preparing for a play You don't just sit and memorise the lines" but rehearse 1nce you know your lines off by heart" you can try" as he calls it" (to emote and show your personality off( The best thing to do is to practise with friends or family members capable of giving you honest feedback $lternatively" you can record yourself with a video or a web camera You may be surprised" gutted even" to hear your recorded voice for the first time" but this is the best way to actually hear how you sound and improve upon it The mirror will also do for a simple rehearsal to watch your facial e-pressions" posture and body movements (2ost people underuse their hands"( claims Rob" so try to use yours to illustrate points in a more interesting visual way P3: Performance (3)............ $t interview" as Rob points out" this basically means adopting the behaviour that is characteristic of the particular industry% (3or e-ample" for a job in management consultancy you must be ultra#professional" sharp and polished 3or a career in fashion or the media" you might have to be super enthusiastic" passionate and knowledgeable about trends ( But it also means fitting in with the company's dress code" which you have to find out about in advance The interview is a good opportunity to use the information you've gathered by asking &uestions You must always have a couple of &uestions up your sleeve" but choose them wisely to make sure they show a genuine interest in the company and the answers are not self#evident Rob also stresses that there's (a fine line between demonstrating your knowledge and showing off ( )f you cross it" you risk not landing the job (1verly elaborate or clever &uestions will just make you look less employable"( he says Back to body language" mirroring the posture of the interviewer is another useful tip )f they're very stiff" be stiff' if they're rela-ed" look rela-ed (4)............ $nd so does eye contact )t is vital to make eye contact with the interviewers" whether they interview you directly or are just there to take notes (5)............ )n one of his programmes" the interviewer was 'summoned' outside by a secretary during the interview" and the candidate was left alone with the note taker The candidate's reaction would invariably be one of relief and when the note taker asked 'how are you finding the interview0'" the candidate would admit how tough it was That clearly didn't help" especially as the so#called note taker was actually the managing director" and this was his ploy to check the candidate's suitability ($lways try to end the interview on a high note"( is Rob's final major recommendation 4ay goodbye in a way that shows you have enjoyed the interview and would love to work there (6)............ The last thing you say will stick with them" largely because of what e-perts call 'the recency effect' The overall lesson to be learned out of Rob's programmes is simple yet highly rewarding The difference between success and failure in a job interview lies in the effort you put into the 3 +s% the better you prepare" the more you can practise' the more you practise" the better you can perform 4o" ready for the game0 Adapted 5rom The Guardian

.* 4ob5s candidates learnt this lesson the hard way*

B* 6ou obviously need to find out everything you can about the employer* /* 0on5t overdo it or you5ll look like you5re overcompensating for insecurity* 0* 7t5s the first and last impressions which count the most* 8* 6ou have to ad ust to meet expectations* 9* 6ou have to put on your professional front and play the politics game* :* #his can only be to your advantage* '* #hese things have a subconscious impact on their overall impression of you* B. %atch the words and e1pressions from the te1t with their definitions and s&non&ms. )* honing $paragraph )& +* masterclass $paragraph )& ,* fau)-pas $paragraph ,& -* compelling $paragraph -& ;* emote $paragraph <& <* gutted $paragraph <& =* landing $paragraph >& >* summoned $paragraph ?& ?* ploy $paragraph ?& )@* the recency effect $paragraph )@& .* very interesting or exciting% so that one has to pay attention B* to clearly show emotion% especially when acting /* an embarrassing mistake in a social situation 0* very shocked or disappointed 8* improving one5s skill at doing something 9* succeeding in getting something difficult to get :* a lesson given to very skilful students by someone famous '* a clever and dishonest way of tricking someone to get an advantage 7* the phenomenon by which things that come at the end are more easily recalled A* ordered to come to a place !. ;ind in the te1t the words and phrases that mean the following: )* to start or plan to do something in order to achieve a particular result $paragraph )& +* to be in a worse situation than other people or groups $paragraph -& ,* to bring a good result or advantage $paragraph ;& -* saying something immediately without thinking carefully $paragraph ;& ;* to show something to a lot of people because you are very proud of it $paragraph <& <* to be enough or acceptable $paragraph <& =* to know a lot about something $paragraph =& >* to be similar to or go well with other things or people $paragraph =& ?* to have a secret plan or idea that you are going to use later $paragraph >& )@* to end in a successful way $paragraph )@& (. (i#ide the following sentences into inter#iew do@s and don@ts. *i#e reasons for &our #iews. .* 9ind where the exact location of the interview is the day before* B* Brepare and practice* /* Memorise your answers* 0* 0ress conservatively* 8* 'ave a small whisky or a cup of coffee before you go to calm your nerves* 9* .rrive ,@ minutes early* :* :reet the receptionist or assistant with courtesy* '* Bring extra /Cs* 7* !ait until you are offered a chair before sitting* A* Smoke if the interviewer offers you a cigarette* D* Speak softly* E* .dmit you are nervous* M* Show enthusiasm about the position and the company* 2* /onfess your problems and weaknesses* O* Fse pause words to gain time such as GuhH% GumH% GerrH* B* Show what you can do for the company* I* Say what you didnHt like about former colleagues or employers* 4* /omplain about the weather* S* .nswer questions with a simple GyesH or GnoH*

#* F* C* !* J* 6* K*

.sk no questions* 0emonstrate you have done research about the company and the industry* 4espond to an unexpected question with GthatHs a good questionH* 7nquire about salary and other benefits* Eie if the truth doesnHt do you ustice* .sk about the next step in the recruitment process* !rite thank you letters within +- hours to the person who interviewed you*

CO++UN%CAT%ON ,-%LL,' HAN(L%N& .O# %NTERV%E$,

". Ase ,/- word to fill the gaps in the following te1t about inter#iewing st&les. #here are two B1C............ styles of interviewing used B2C......... companies today separately B3C......... in combinationL traditional behavioural* #he traditional ob interview makes B C............ of general questions to see B5C......... the ob seeker has the skills and abilities to perform the ob B6C......... question% possesses the enthusiasm and work ethic that the employer expects% and is a team player that B7C......... fit into the organisation* #he behavioural ob interview is based B8C......... the theory that past performance is the B9C............ indicator of future behaviour% and uses questions B1:C............ ask the ob seeker to describe a specific past experience* #he answer should cover in B11C............ detailL $)& the situation $+& the task% $,& the action taken $-& the results% including the lesson learnt B12C......... this case* #his is known as the S#.4 technique* B. (ecide if these questions are traditional BTC or beha#ioural BBC> and pro#ide effecti#e answers to them. !ompare se#eral answers with the whole class and choose the best ones. )* 'ow would you describe yourself" +* !hat are your long-range and short-range goals and ob ectives" ,* !hat is your typical way of dealing with conflict" :ive me an example* -* !hy should 7 hire you" ;* !hat is the achievement you are most proud of" <* !hen was the last time you tried to accomplish something and failed" =* 'ow would you evaluate your ability to deal with conflict" >* #ell me about a situation in which you had to deal with a very upset person* ?* !here do you see yourself in ten years" )@* !hich is more important to youL status or money" !hy" !. Put the words in the right order to form more questions. Then repeat the pre#ious task. )* and be consider do greatest to strengths you what weaknesses your" +* a ever decision you have difficult make had to" it unpopular was" ,* complete the required what document to was written most you important were" -* about you interests products what our" ;* your see persuade way when to you did someone things" <* career did this choose why you" =* creativity important or is which efficiency more" !hy" >* did with encountered and ma or have it deal how what you problem you" ?* alone in prefer or do teams you working" )@* evaluate or success you do how determine" (. %atch the hal#es of sentences to make questions &ou could ask the inter#iewer. )* +* ,* -* ;* <* !hat is a typical*** !hat is the top priority of the person*** !hat are the day-to-day expectations*** 'ow will my performance*** !hat is the management*** !hat are the*** .* B* /* 0* 8* 9* within the organisation" and responsibilities of this ob" to stay current in their fields" advancement within the organisation" be measured" .nd by whom" day like for someone in this position"

=* >* ?* )@*

'ow is this department perceived*** !hat is the greatest opportunity*** 7s there a formal process for*** 0oes the company support ongoing training for employees***

:* '* 7* A*

facing the company in the near future" who accepts this ob" philosophy of the organisation" companyHs values"

!an &ou think of other good questions3