Professional Documents
Culture Documents
9001:2015
1.
1 of 4
ISO
9001:2015
2. Structural changes
2008
2015
0.
Introduction
0.
Introduction
1.
Scope
1.
Scope
2.
Normative references
2.
Normative references
3.
3.
4.
4.
4.1.
4.1.
General requirements
4.2.
Documentation requirements
4.2.
4.3.
Quality Management
System
Note: The new clauses in Section 4 require the organization to determine the
issues and requirements that can impact on the planning of the quality management system
and can be used as an input into the development of the quality system.
2 of 4
ISO
9001:2015
5.
Management responsibility
5.
5.1.
Management commitment
5.1.
5.2.
Customer focus
5.2.
Quality Policy
5.3.
Quality policy
5.4.
Planning
Organizational roles,
responsibilities
and authorities
Planning
5.3.
6.
6.1.
6.2.
6.3.
5.5.
Responsibility, authority
and
communication
5.6.
review
Leadership
Planning of changes
Management review
7.
Support
Provision of resources
7.1.
Resources
Human resources
7.2.
Competence
7.3.
Awareness
7.4.
Communication
6.
Resource Management
6.1.
6.2.
6.3.
Infrastructure
See
secti
6.4.
Working Environment
See
secti
ISO
9001:2015
7.
Product realization
7.1.
7.2.
Customer-related processes
7.3.
8.3.
7.4.
Purchasing
8.4.
7.5.
8.5.
Development of goods and
services
Production of goods and provision
of
8.6.
services
7.6.
8.1.
8.
Operation
8.2.
8.7.
8.8.
Nonconforming goods and
services
8.
Measurement, analysis
and
improvement
9.
Performance evaluation
Monitoring, measurement, analysis
8.1.
General
9.1.
9.2.
8.2.
and evaluation
Internal audit
Management review
ISO
9001:2015
8.3.
8.4.
Analysis of data
8.5.
Improvement
See
8.8
See
9.1
10.
10.1.
10.2.
4 of 4
Improvement
Nonconformity and corrective
action
Improvement