Module 1 Practice 2 Infusion US Infusion US is a startup that offers powerful and energizing infusion in a non-hospital setting for competitive

e athletes (just electrolytes, no doping !) . The service process includes five activities that are conducted in a sequence described below. Activity 1: welcome a patient and explain the procedure Activity 2: Take vitals, insert IV, and take blood Activity 3: Mix infusion treatment Activity 4: Chemo infusion Activity 5: Debrief the patient (7min) (13min) (12min) (30min) (5min)

Three nurses ( S1, S2, S3) offer the services in a work-placed line. The assignments to nurses are the following: S1: does Activity 1 and Activity 2 S2: does Activity 3 S3: does Activity 4 and Activity 5 Assume that there exist the unlimited demand and the process admits patients at the rate of bottleneck IU1: Which nurse is the bottleneck of the process? IU2: What is the utilization of the process? IU3: What is the utilization of nurse 2 IU4: What is the cycle time? (in minutes) IU5: What is the idle per unit for nurse 1 (in minutes) IU6: What is average labor utilization across all three nurses IU7: what is the cost of direct labor associated with the serving partner. Assume the wage rate of $30 per hour for nurse 1 and 2 and $60 per hour for nurse 3

Ruhpolding Ruhpolding is a village in the German Alps. Given its enormous popularity among Swiss, German, Austrian and Italian skiers, all of its beds are always booked in the winter season and there are 1200 beds in the village. On average, skiers stay in Ruhpolding for 10 days. a) How many new skiers are arriving on average in Ruhpolding every day? b) A study done by the largest hotel in the village has shown that skiers spend on average $50 per person on the first five days and $30 per person on each additional day in local restaurants. The study also forecasts that - due to increase in hotel prices the average length of stay for the 2013/2014 season will be reduced to fie days. What will be the impact on revenues of locals restaurants compared to last year (when skiers still stayed for 10 days)? Assume that hotels continue to be fully booked.

Summers Sweets Summers Sweets is a small chain of gelato stores eastern North Carolina. In 2009, companys revenue was $4,300,000 ant its cost of sales was $2,600,000. Assume 52 weeks and 365 per year. SS1: Summer keeps on 4,5 days-of-supply of inventory on average because much of her inventory is gelato and fresh squeezed orange juice, both of which have a short shelf time. What is its annual inventory turns? SS2: Given that he has 4,5-days-of-supply on inventory on average, how much inventory does Sumer have on average?

Department of Motor Vehicles To obtain your first drivers license you must successfully complete several activities. First you must produce the appropriate identification. Then you must pass written exam. Finally you must pass the road exam. At each of these steps 1%, 15%, and 30% of drivers license hopefuls fai l to fulfill the steps requirements. You are only allowed to take written exam if your identification is approved and you are only allowed to take the road test if you have passed the written exam. The average daily number of drivers license applications is 400 people. Each step takes 5, 3, and 20 minutes respectively (staff members administering written exams need only set up the applicant at the computer) Currently the DMV staffs 4 people to process license applications, 2 to administer written exams, and 15 to judge the road exam. DMV staff work hours per day. DMV1: How many license application would the DMV process each day if it had unlimited capacity? DMV2: Which stage is the bottleneck according to the current staffing plan? DMV3: with the current staffing plan, how many newly licensed drivers will the DMV turn out each day?