Professional Documents
Culture Documents
Handheld
Material Movement
Prioritize Orders
Storefront
General Ledger Accounts Payable
Accounts Payable Accounts Receivable
Accounts Receivable General Ledger
Multi-Currancy / Company Multi-Currency
Financial Mgmt Overview Payroll
Tax Connect
Global Engines
Scheduling
Sourcing
Warehouse Management
Mobile Connect
Service Management
Business Process Outsourcing Implementation
Hosting Services
Additional Capabilities
Services Support
Supply Chain Management
Customer Relationship Management
Learning & Educational Services
Managed Services
Professional Services
Support
Bar Code Labeling /
Serialization Advanced Demand Forecasting Materials Planning
Purchasing Consignment Purchasing
Distribution Requirements
Planning Warehousing & Inventory
Inventory Management
Purchasing
Customer Returns and Credit
Management Order Automation Forecasting
Estimating and Quoting Pricing Purchase Order Processing
Invoicing
Product Definition
Maintenance
Production Monitoring
Production Control
Production Planning
Quality Control
Production Scheduling
Serial and Lot Tracker
Shop Floor Reporting
Materials Management
Sales Order Management
Financial Management
Production Management
Work Order Scheduler /
Repetitive Scheduler
EASY EBusiness Suite Freight Management Delivery Rounds
EDI / Release Accounting Warehouse Management EDI
Inventory Management
Transport Manager
Customer Relationship
Management CRM Overview
Customer Relationship
Management
Easy e-Business Automated Backup System Hazards Management
Epicor Analytics AutoOrder Plant Maintenance
Inventory Control Business Analyzer Project Planning and Control
System Utilities Customer Buying Trend Analysis Quality
Time and Attendance Customer Profit Analyzer Shop-Floor Data Capture
eCommerce
Tropos Management
Dashboards
Strategic Pricing
Wireless Warehouse
Application Designer
System Utilities
Business Process
Management
Additional Capabilities
Services Support
Supply Chain Management
Customer Relationship Management
Incoming Generic Interface
White-Paper Printing
Equipment Files
Includes: Default Distribution,Depreciation Methods,Equipment Files (General),Equipment Leasing,Simultaneous Depreciation Calculation
Cost Calculation and Distribution
Includes: Cost Calculation and Distribution (General),Depreciation Cost Transfer,Fleet and Equipment Control
Reports
Equipment Files
Includes: Default Distribution,Depreciation Methods,Equipment Files (General),Equipment Leasing,Simultaneous Depreciation Calculation
Cost Calculation and Distribution
Includes: Cost Calculation and Distribution (General),Depreciation Cost Transfer,Fleet and Equipment Control
Reports
Includes: Cost distribution report,Detailed fleet maintenance analysis,Maintenance cost analysis,Maintenance cost trend analysis,Maintenance cost
versus depreciation,Prints detailed equipment list
Average
Solution
by Benchmark
Vendor
Module Rating
Personnel Management 139 88.2
Includes: Budgeting and Cost Control,Career Development and
Training,Employee Self-Service,Employment History and Personnel
Reporting,Government and Compliance Reporting,Job Position and Wage
Profiles,Management of Rewards,Organizational Structures,Profile of
Personnel,Recruitment Management,Track Discipline Actions
Benefits 24 86.14
Includes: Administering Benefits,Profile for Employee Benefit
Plan,Standard Benefits
Payroll 70 85.9
Includes: Automated Time Sheet,Earnings and Deductions,Eligibility
Parameters,Profile for Employee Payroll,Security and Audit,User Balances
Training 26 79.11
Includes: Administration,Planning
Workforce Management 171 61.72
Includes: Administration,Contract Management,Employee
Metrics,Expense Tracking,Health and Safety,Proactive Information
Delivery,Project Identification,Project Management and Tracking,Resource
Allocation and Analysis,Resource Identification and
Classification,Security,Time Tracking,Workforce Forecasting and Planning
(Supply and Demand),Workforce Gap Analysis
Product Technology 353 75.64
Includes: Application Tools,Architecture,Platforms,Reporting,User
Interface,Workflow and Document Management
Average
Solution
by Benchmark
Vendor
Module Rating
Standard Benefits 6 87.19
Includes: Base benefits maintenance decentralized to the employee level
through the use of internet or internal mail capabilities,Employees have
rollover benefit alternatives,Establishes benefit plans, providers, and
rates,Identifies dates for insurance coverage and deduction
calculations,Maintains dependent and beneficiary information,Multiple
benefits programs
Profile for Employee Benefit Plan 5 86.75
Includes: Creates rules for maximum benefits to be paid and premiums to
be collected,Defines benefits waiting periods,Type or amount of benefit
coverage per employee,User-defined rate adjustments based on service
requirements and rules,Vesting schedules
Administering Benefits 13 84.47
Human Resources
Module
Total Criteria
Benefits
Module
Total Criteria
Includes: Benefits data maintenance (enrollment and modification)
decentralized to the employee level through the use of internet or internal
mail capabilities,Creates customizable employee enrollment forms and
confirmation statements,Defines and maintains general credits and plan-
based credits,Defines employee program participation eligibility
rules,Flexible benefits program, including adherence to US 415(c) section
125,Include information on participants and dependents for plans and
benefits,Maintain benefit coverage for employees on leave and when the
employee elects to pay for his or her own coverage,Maintain benefit
coverage for employees on leave, for example, maternity leave,Maintain
benefits for multiple companies (unlimited),Multiple benefit options such as
health, life, disability, retirement plans, accidental death and
dismemberment, gifts, and awards,Specification of health plan criteria
using postal or zip code ranges,Tracks and calculates employee pledges
for health care and dependent care FSA claims,Tracks employee eligibility
for benefits
Average
Solution
by Benchmark
Vendor
Module Rating
Profile for Employee Payroll 30 91.71
Includes: Additional federal and state withholding,Address including city,
region, and postal or zip code,Calculates other forms of
compensation,Date of birth, hire, review, last raise, last promotion, last
class change, and last paycheck,Date of termination,Deduction codes
(taxes, insurance, pension, federal/provincial, and
unemployment),Earnings including quarter-to-date, year-to-date, and user-
defined period,Employee data located in a central database or across
operating units,Employee insurance premium withholding by quarter-to-
date, year-to-date, and user-defined periods,Enters different pay periods
based on company policy,Ethnic classification,Exempt/non-exempt
code,Exemption on employee's federal and provincial returns,Flag spousal
distribution of retirement pension plan, for example, in case of employee
death,Insurance classification,Job classification and skill code,Jury duty
pay parameters,Leave that is unpaid,Marital status,Name and employee
identification number,Other withholding by quarter-to-date, year-to-date,
and user-defined periods,Pay type (hourly/salary),Rate per hour,Regular
work hour quantity within a pay period (accounting for overtime
work),Salary,Sick leave accrual rate, sick leave accrued, and sick leave
used,Social insurance/security number (identification),Telephone
number,Vacation accrual rate, vacation accrued, and vacation
used,Worker's compensation withholding by quarter-to-date, year-to-date,
and user-defined periods
Earnings and Deductions 23 87.2
Payroll
Module
Total Criteria
Includes: Ability to pay multiple locations,Automatic deductions stop when
limit is reached,Calculates and subtracts fixed deductions,Calculates
earning types based on shift eligibility, allowable employee types,
etc.,Calculation of deductions based on the percent of earnings,Controlled
deductions by start and stop dates,Deductions based on hours or shifts
worked,Earning types include hourly employee, with and without time
cards,Earning types include salaried and salaried/exempt,Earning types
include weekly, bi-weekly, semi-monthly, monthly, and special (executive)
pay cycle,Establishes priorities for employee deductions,Garnishment
deductions,Garnishment tracking and prioritization,Manage and update
history of employee compensation and rules,Monthly severance payments
to separated employees with deductions,Notify line of changes in sick
classification (FMLA approved time versus non-FMLA),Payment to
garnishees,Support automatic deduction links for charitable
donations,Support deferred income plans,Tracks deduction arrears,User-
defined codes for earning deductions,User-defined deductions
(unlimited),User-maintained health insurance deductions
Eligibility Parameters 4 86.09
Includes: Creates eligibility rules and logic,Logic for automatically
assigning compensation and benefits,User-defined eligibility criteria for
benefits, plans, and compensation based on division, or company-
wide,User-defined standard rules for assigning or changing employee
compensation and benefits
User Balances 5 75.5
Includes: Calculates balances over any time period,Creates extra, open
balance items which can be defined by the user,Online updating of
account balances,Track balances,Uses legislative balances in user-
defined calculations and analysis
Automated Time Sheet 3 84.58
Includes: Ability to provide decentralized capability for time sheet
entry,Supports multiple work hours standards,Time sheets provide for
exception-only data entry
Security and Audit 5 90.31
Includes: Audit log of changes,Audit trails,Customized menus and forms
by user and by responsibility,Multiple access responsibility assignments to
tasks and by user,Time and attendance
Average
Solution
by Benchmark
Vendor
Module Rating
Planning 17 78.92
Includes: Alert for missing or overloaded resources,Courses ("academic"
definitions) creation and maintenance,Define acquired competenices and
competency levels per course,Define aiding resources for courses,Define
and maintain venues (scheduled courses) for courses,Enable annual plan -
schedule, resources, cost,Enable attachments for course
collaterals,Enable grouping of courses into syllabus of specific
subject,Enable potential assignment of instractors to courses,Identify gaps
in competencis and relate to required training courses,Identify required
aiding resources,Include pricing definitions,Link certifications acquired by
attending the course,Maintain course prerequisites,Maintain
instructors,Maintain list of required courses per potential attendee,Show
potential attendies per planned course
Administration 9 79.31
Training
Module
Total Criteria
Includes: Declare venues and assign resources,Enable enrollment and
cancellations,Enable transfer of acquired competencies into personal
profile,Enable waiting list management,Invoice generation for external
attendees,Maintain attendence in courses,Maintain course
schedule,Maintain scores per student,Update personal profile
Average
Solution
by Benchmark
Vendor
Module Rating
Project Identification 34 59.92
Includes: Data,Data Lists for Project Attributes,General,Project
Definition,Templates,Workforce Management Approach
Resource Identification and Classification 20 59.56
Includes: Assigns different resource rates for different activities or
projects,Customizable to suit installed environment,Data attributes for
internal or external resources can be configured,Defines and modifies
organization hierarchies,Defines standard resource attribute lists such as
resources, responsibilities, expertise level, organization,Differentiate
between internal and external resources,Each resource has a standard
rate,Exports data to external human resource systems,Imports data from
external human resource systems,Lists standard data attributes for
external resources,Lists standard data attributes for internal
resources,Multiple roles and expertise classes can be defined for a
resource,New resources from internal or external source can be added
manually,Pre-existing import or export procedures from any standard
human resource systems,Resource availability reporting,Resource
development planning and tracking,Resource management,Standard
reports,Tracks available resources,Tracks historical information
Workforce Forecasting and Planning (Supply and Demand) 9 39.24
Includes: Criteria for a particular project forecast can be defined,Custom
reports for the installed environment,Maximum efficiency can be ensured
during the workforce forecasting,Project forecast criteria can be saved and
recycled,Projects can be excluded or included in a forecast, based on their
attributes,Resources can be included or excluded from a forecast, based
on their attributes,Standard reports,Workforce forecasting and
planning,Workforce forecasting and planning reports may include graphs
or charts
Time Tracking 6 79.38
Includes: Creates customizable reports for the installed
environment,Exports data to external time tracking or legacy
systems,Imports data from external time tracking or legacy
systems,Imports or exports to any standard time tracking system,Standard
reports,Time against activity data can be manually entered
Expense Tracking 7 53.93
Includes: Creates customizable reports for the installed environment,Data
integrity is ensured if in addition to manual data entry imports of data are
performed,Expenses against activity data can be entered
manually,Exports data to external expense tracking systems,Imports data
from external expense tracking systems,Imports or exports to standard
expense tracking or accounts payable systems,Standard reports
Workforce Gap Analysis 7 48.3
Workforce Management
Module
Total Criteria
Includes: Custom reports for the installed environment,Flexible criteria for
gap analyses and forecast resource requirements against available
resources,Saves and recalls what-if scenarios in a different file from
original data,Saves gap analysis criteria for recycling,Standard
reports,What-if scenarios can be created for gap analyses, such as
changing project and activity effectivity dates, activity resource
requirements, etc.,Workforce gap analysis reports may include graphs or
charts
Employee Metrics 13 92.79
Includes: Absence and leave accrual reporting,Alert supervisor when an
employee is out of compliance in training or certification,Budgeting versus
actual comparisons by position or business unit,Competency profile of the
workforce, with breakdowns per departments, positions,
etc.,EEO/affirmative action/disabled employee reporting,External and
internal training requirements reports, with detailed breakdowns per
departments, positions, etc.,HR budgeting reports (dollars, hours, FTE,
and headcount),Report on vacation usage and alert supervisors when
allocation is exhausted,Reports on training history, success rate, course
attendance, inability to accommodate all interested candidates,
etc.,Reports on vacancies and the effectiveness of filling them such as
time to fill, cost per applicant, and average time of retaining the
position,Staff headcount, movement, and turnover trends analyses and
reports,Wage and salary costs data, with detailed breakdowns across, for
example, earnings, deductions, and disbursements,Workforce planning
reporting
Project Management and Tracking 11 50.06
Includes: Authorization required when entering time or charge expenses to
a project,Creates customizable reports for the installed
environment,Existing algorithms to import or export to any standard project
management system,Exports data to external project management
systems,Imports data from external project management systems,Multiple
levels available to capture work,Preserves data integrity when multiple
imports and exports are made for a project,Sends alerts to managers
when a user exceeds limits,Standard reports,Time, cost, and expense can
be limited by user,Tracks activities through hours remaining, budget
versus actuals, or other measures
Resource Allocation and Analysis 13 40.1
Includes: Alert and warning when resource is over-allocated,Alerts for over-
or under-allocation of resources,Alerts for over- or under-allocation of
resources for a particular project,Custom reports for the installed
environment,Lists standard reports for resource allocation and
analysis,Project-based resource load balancing,Reallocates resources
that are completely sourced to other projects,Resource allocation and
analysis,Resource allocation and analysis reports include graphs or
charts,Resources are allocated based on role, expertise, and
availability,Resources can be identified by using customized
criteria,Standard reports,UOM used for resource allocation
Contract Management 7 43.62
Includes: Data exports from external contract management systems,Data
imports from external contract management systems,Data integrity is
ensured if in addition to manual data entry imports of data are
performed,Manual data entry of expenses against activity data,Pre-built
import or export procedures from or to any standard expense tracking or
accounts payable systems,Standard reports are customizable for the
installed environment,Standard reports are included
Administration 6 69.17
Includes: Administrative tasks can be scheduled as a group, with
dependencies between tasks within a group,Administrators can schedule
administrative tasks such as data imports or exports,Different
administrative roles for technicians who maintain the system, subject
matter experts who contribute content to the system, and subject matter
experts who define workflow,Web administration for all major maintenance
tasks,Windows administrative client as an alternative to the web,Windows
administrative client can connect to the system over a network
Health and Safety 11 81.08
Includes: Detect and monitor hazardous conditions (areas) and materials,
and exporting them via an interface for further processing,Initiation of
corrective actions related to an incident,Integration with supply chain and
HR modules,Logging of first aid records and reports,Maintain database of
all MSDS sheets for all materials used,Maintenance of agent composition
and information in a central database,Manage occupational injury and
illness claims,Perform accident investigations, identifications, and
recording,Report and investigate incidents of injury and illness for
employees and contractors,Report incidents involving vehicles and
equipment,Support OSHA, BG, and safety regulatory reports
Proactive Information Delivery 10 78.22
Includes: Ability to protect personal health information (limit
access),Definition of new workflow processes,E-mail systems,Group and
individual notifications,Mechanisms for automatic escalation of
notifications that have not been acknowledged within a specified time
frame,Mechanisms to notify individuals when an action is
required,Modeling, automation, and routing for business processes
according to user-defined business rules,Predefined workflow is
included,Process can perform looping, decisions, or parallel processing
streams,Workflow may be customized
Security 17 68.69
Includes: Authentication capabilities,Different administrators for different
parts of the workforce management,Encryption capabilities,Entire sections
of the application can be secured,Other supported security
standards,Password encryption,Portal offering can import users and
groups from LDAP-compliant systems,Secure socket layer and digital
certificates,Security functions are implemented by functions, transaction,
or field,Security standard support for Kerberos,Security standard support
for PKI,Security standard support for X.500,System access to secure data
sources, such as password-protected web site or secure file server,Users
can be restricted to viewing budget for their own projects or projects for the
organization,Users can have different roles and privileges for different
parts of the application,When a record is created or modified, the system
records the identity of the person creating or modifying the
record,Workforce management offering can import users and groups from
other systems (eg, Windows NT)
Average
Solution
by Benchmark
Vendor
Module Rating
Recruitment Management 20 87.72
Personnel Management
Module
Total Criteria
Includes: Assign competencies to vacancies,Compares data on recruiting
tasks to show their effectiveness,Customizes recruitment letters by
merging files with a word processing template,Derive competencies
automatically from the job or position competency requirements into
vacancy competency requirements,Enable competence matching between
applicant's competencies and vacancies,Enable competencies for
applicants,Hiring personnel may access parameters for requisitions,Import
resumes from the Internet or e-mail,Information about applicants'
progression,Internet recruiting and tracking of skills inventory,Lists the
postings, position, disposition, disposition date, and applicable codes of a
position,Offers and new hires processing,Resume scanning
capabilities.,Schedules interviews,Searches for eligible applicants and
employees based on job requirements, online,Sourcing engine integration
with career development, matching competencies of internal
candidates,Summarizes status and provides other information on
applicant, and applicant requisition and recruitment costs,Tracks
applicants using personal data, skill set, academic qualifications, training,
and test results,Tracks interview results,Workflow for forwarding
resumes/CVs
Profile of Personnel 14 86.25
Includes: Central database containing job data, salary information,
education, etc. on employees,Child, family, and spouse
information,Competency profile,Contact numbers including home, cell,
and alternative numbers,Decentralized updating capability to the employee
level such as through the Internet or the internal mail system,Enable expiry
dates for competencies and alert for re-evaluation,Identify gaps between
an employee's competency profile and the competency profile of their
job,Manage and update education history,Personal file structure can be
defined by user,Searches employee records for information on experience
and skills,Store data for emergency contacts,Stores data about employee
performance and salary reviews,Tracks and stores information on
employee education and training,Update employee competency profile
with competencies acquired from training
Organizational Structures 16 81.07
Includes: Assign general required competencies per company,Assign
general required competencies per department,Audit trails of
organizational and departmental structural changes to track their
impact,Categorizes work locations throughout the organization,Creates
reports containing company information to meet federal reporting
requirements,Defines entities and organizational units with the
company,Defines organizational units,Drag-and-drop can be used to
change organizational structure, with changes automatically updated in
employee records,Functional and administrative areas of the organization
can be represented graphically,Identifies teams and jobs or projects that
are suitable for job-sharing,New organizational models can be
developed,Organizational models can be compared or analyzed through
what-if scenarios,Organizational structure can be accessed and navigated
through other applications,Organizational structures may be defined using
a matrix or a hierarchy,Restricts access to the organizational structure and
task and department information,Standard organizational structure can be
imported or exported
Job Position and Wage Profiles 21 91.96
Includes: Assigns multiple grades or codes to personnel with cross-
training,Describes position or job title,Employee grading includes
corresponding rewards and salary scale,Fields for descriptions of job
activities, requirements, and experiences,HR "budgeting" for overall and
departmental headcount and salaries,Identifies job position,Imports data
from multiple data sites for analysis,Indicates employee's current and
previous assignments, as well as experience and job grades,Indicates full-
or part-time status,Indicates position by organization, location, job code,
title, shift, and work days,Intelligent rule-based wage exception
notification,Job or task includes employee skill set and profile,Lists skills,
training, and education required for position,Multiple jobs may be entered
for each grouping,Reports whether a given position is filled or
available,Retrieves grade and job data to automatically calculate comp
ratio and generate range penetration analyses,Standard wage
tables,Standard work hours,Tracks salary grades and pay steps,User-
defined salary grading,Wage salary table with min/mid-point/max salary
and supporting imports from Watson Wyatt
Career Development and Training 18 92.88
Includes: Assigns jobs to employees based on their career
paths,Automatically add registrants to a waiting list,Automatically
communicate any changes to all affected parties via workflow
management,Catalogues training requirements,Collect basic personal
data during the registration process such as name, address, language
preference, location, and required qualifications,Compares organizational
requirements and goals with employees and managers to identify talent
and leadership gaps within an organization,Documents employee skill
measurements, qualifications (including education and training),
competencies, and professional experience,Identifies and follows up on
high potential employees,Identifies any training, courses, and development
activities employees have participated in,Identifies potential assignments
for a job or career path,Performance appraisals can be planned and
tracked,Plan course demand for a period based on pre-bookings or actual
attendance from previous years,Position requirements and employee data
can be matched,Prints course description and schedules,Ranks potential
candidates qualified to fill incumbent or vacant positions,Reports training
costs,Skills, education, projects, accreditations, languages, and
evaluations can be updated,Track performance appraisers and superiors
in the past
Management of Rewards 7 79.11
Includes: Adjustable rules for incentives or bonus plans,Compensation
and benefit data is exported to a spreadsheet where it is compared against
outside and industry standard rates,Compensation benefits automatically
change based on reward rules,Eligibility logic connects rewards and
services to jobs, grades, organizations, and seniority,Generates reports on
the costs of rewards and incentives,Manages and updates history of
individual employee rewards and incentives,Tracks and analyzes
compensation and salary, by employee
Budgeting and Cost Control 4 92.5
Includes: Calculates employee cost by headcount, status (such as full-time
employment), or by user-defined variables,Compares budgets against
actual costs,Multiple budget scenarios,Uses data on job, grade, position,
and organizational levels to create budgets for employee costs
Government and Compliance Reporting 7 82.59
Includes: Benefits reporting,Breaks down and tracks affirmative action
goals by race, ethnicity, gender, or by user-defined criteria,Compares
employee goals with employee status,Payroll reporting (e.g., tax reporting
and government-mandated reports to employees such as W2, 1099I,
1099R),Tracks accidents and injuries, and generates reports,Tracks
employees' injuries, illnesses, and physical exams and audiometric
evaluations,Tracks goals and forecasted development of affirmative action
plans by department, quarter, and year
Employment History and Personnel Reporting 8 95.55
Includes: Customizes reports with HR reporting tools,Generates reports on
employee sick time and lost time injuries and illnesses,Report on data
concerning layoffs and recalled employees,Reports on employee
disciplinary actions,Tracks absentee rates by department and
supervisor,Tracks employee absences against various parameters and
generates reports,Tracks health and safety incidents,Tracks length of
employment to determine seniority, union membership, etc.
Track Discipline Actions 2 92.5
Includes: Maintain discipline types,Record and track disciplinary actions
including information on incidents causing the action, steps taken in
resolution, and the personnel involved
Employee Self-Service 22 88.07
Includes: Account for time based on type of absence or
attendance,Allocate time to multiple projects and assignments,Change
benefits related to a life event,Choose and maintain personal
passwords,Enroll in or cancel participation in courses,Internal and external
application for a job and view the status of the application,Maintain
dependents and beneficiaries related to life event,Maintain emergency
contacts,Posting and updating resumes,Pre-book for courses not yet
scheduled,Review and enter or submit expenses,Review and maintain a
knowledge sharing diary,Review and maintain bank info for direct deposit
and reimbursements,Review and maintain deduction information for
automatic bill payment service,Review and maintain name, address,
telephone number, etc., associated with life events,Review or enroll in
benefits for open enrollment period,Review vacation and sick day
balances and submit leave requests,Search for available courses based
on topic, text, language, and location,Update W4 information such as tax
filling status, number of exemptions, and withholding information,View
course calendars and details,View pay stub info: gross pay, taxes, other
deductions, net pay, pay period, and year-to-date totals,View personal
training history
Human Capital
Management
by Epicor
Module Rating
89.65
88.36
75.46
87.97
47.88
68.57
Human Capital
Management
by Epicor
Module Rating
90
82
93.08
Human Capital
Management
by Epicor
Module Rating
91.67
56.09
85
20
100
100
Human Capital
Management
by Epicor
Module Rating
87.06
88.89
Human Capital
Management
by Epicor
Module Rating
32.56
18
0
100
0
0
100
54.55
1.54
0
100
72.73
99.5
91.47
Human Capital
Management
by Epicor
Module Rating
100
100
85.63
94.29
96.67
74.29
70
77.14
100
100
88.18
Human
Resource
s
Average
Solution
Human Capital
Management
by Benchmark
Vendor
by Epicor
Module Rating Module Rating
Personnel
Management
139 88.2 89.65
Human Resources
Module
Total Criteria
Includes:
Budgeting and
Cost
Control,Career
Development
and
Training,Emplo
yee Self-
Service,Employ
ment History
and Personnel
Reporting,Gove
rnment and
Compliance
Reporting,Job
Position and
Wage
Profiles,Manag
ement of
Rewards,Organ
izational
Structures,Profi
le of
Personnel,Recr
uitment
Management,Tr
ack Discipline
Actions
Benefits 24 86.14 88.36
Includes:
Administering
Benefits,Profile
for Employee
Benefit
Plan,Standard
Benefits
Payroll 70 85.9 75.46
Includes:
Automated
Time
Sheet,Earnings
and
Deductions,Elig
ibility
Parameters,Pro
file for
Employee
Payroll,Security
and Audit,User
Balances
Training 26 79.11 87.97
Includes:
Administration,
Planning
Workforce
Management
171 61.72 47.88
Includes:
Administration,
Contract
Management,E
mployee
Metrics,Expens
e
Tracking,Health
and
Safety,Proactiv
e Information
Delivery,Project
Identification,Pr
oject
Management
and
Tracking,Resou
rce Allocation
and
Analysis,Resou
rce
Identification
and
Classification,S
ecurity,Time
Tracking,Workf
orce
Forecasting
and Planning
(Supply and
Demand),Work
force Gap
Analysis
Product
Technology
353 75.64 68.57
Includes:
Application
Tools,Architect
ure,Platforms,R
eporting,User
Interface,Workfl
ow and
Document
Management
Personnel
Management
Personnel
management
automates
personnel
processes
including
recruitment,
personnel
profile,
organizationa
l structure,
career
development
& training,
reward
management
, job position
and wage
profiles, and
business
travel and
vacation
allotments.
The software
should
support the
following
functionality:
recruitment
management
; personnel
information
and tracking;
organizationa
l structuring;
job position
and salary
profile;
career
Personnel
Managemen
t Module
Ratings
Personne
l
Managem
ent
Average
Solution
Human Capital
Management
by Benchmark
Vendor
by Epicor
Module Rating Module Rating
Recruitment
Management
20 87.72 100
Personnel Management
Module
Total Criteria
Includes:
Assign
competencies
to
vacancies,Com
pares data on
recruiting tasks
to show their
effectiveness,C
ustomizes
recruitment
letters by
merging files
with a word
processing
template,Derive
competencies
automatically
from the job or
position
competency
requirements
into vacancy
competency
requirements,E
nable
competence
matching
between
applicant's
competencies
and
vacancies,Enab
le
competencies
for
applicants,Hirin
g personnel
may access
parameters for
requisitions,Imp
ort resumes
from the
Internet or e-
Profile of
Personnel
14 86.25 100
Includes:
Central
database
containing job
data, salary
information,
education, etc.
on
employees,Chil
d, family, and
spouse
information,Co
mpetency
profile,Contact
numbers
including home,
cell, and
alternative
numbers,Decen
tralized
updating
capability to the
employee level
such as
through the
Internet or the
internal mail
system,Enable
expiry dates for
competencies
and alert for re-
evaluation,Ident
ify gaps
between an
employee's
competency
profile and the
competency
profile of their
job,Manage
and update
education
history,Persona
l file structure
Organizational
Structures
16 81.07 85.63
Includes:
Assign general
required
competencies
per
company,Assig
n general
required
competencies
per
department,Au
dit trails of
organizational
and
departmental
structural
changes to
track their
impact,Categori
zes work
locations
throughout the
organization,Cr
eates reports
containing
company
information to
meet federal
reporting
requirements,D
efines entities
and
organizational
units with the
company,Defin
es
organizational
units,Drag-and-
drop can be
used to change
organizational
structure, with
changes
automatically
Job Position
and Wage
Profiles
21 91.96 94.29
Includes:
Assigns
multiple grades
or codes to
personnel with
cross-
training,Describ
es position or
job
title,Employee
grading
includes
corresponding
rewards and
salary
scale,Fields for
descriptions of
job activities,
requirements,
and
experiences,H
R "budgeting"
for overall and
departmental
headcount and
salaries,Identifi
es job
position,Imports
data from
multiple data
sites for
analysis,Indicat
es employee's
current and
previous
assignments,
as well as
experience and
job
grades,Indicate
s full- or part-
time
status,Indicates
position by
Career
Development
and Training
18 92.88 96.67
Includes:
Assigns jobs to
employees
based on their
career
paths,Automati
cally add
registrants to a
waiting
list,Automaticall
y communicate
any changes to
all affected
parties via
workflow
management,C
atalogues
training
requirements,C
ollect basic
personal data
during the
registration
process such
as name,
address,
language
preference,
location, and
required
qualifications,C
ompares
organizational
requirements
and goals with
employees and
managers to
identify talent
and leadership
gaps within an
organization,Do
cuments
employee skill
measurements,
Management of
Rewards
7 79.11 74.29
Includes:
Adjustable
rules for
incentives or
bonus
plans,Compens
ation and
benefit data is
exported to a
spreadsheet
where it is
compared
against outside
and industry
standard
rates,Compens
ation benefits
automatically
change based
on reward
rules,Eligibility
logic connects
rewards and
services to
jobs, grades,
organizations,
and
seniority,Gener
ates reports on
the costs of
rewards and
incentives,Man
ages and
updates history
of individual
employee
rewards and
incentives,Trac
ks and
analyzes
compensation
and salary, by
employee
Budgeting and
Cost Control
4 92.5 70
Includes:
Calculates
employee cost
by headcount,
status (such as
full-time
employment),
or by user-
defined
variables,Comp
ares budgets
against actual
costs,Multiple
budget
scenarios,Uses
data on job,
grade, position,
and
organizational
levels to create
budgets for
employee costs
Government
and
Compliance
Reporting
7 82.59 77.14
Includes:
Benefits
reporting,Break
s down and
tracks
affirmative
action goals by
race, ethnicity,
gender, or by
user-defined
criteria,Compar
es employee
goals with
employee
status,Payroll
reporting (e.g.,
tax reporting
and
government-
mandated
reports to
employees
such as W2,
1099I,
1099R),Tracks
accidents and
injuries, and
generates
reports,Tracks
employees'
injuries,
illnesses, and
physical exams
and
audiometric
evaluations,Tra
cks goals and
forecasted
development of
affirmative
action plans by
department,
quarter, and
year
Employment
History and
Personnel
Reporting
8 95.55 100
Includes:
Customizes
reports with HR
reporting
tools,Generates
reports on
employee sick
time and lost
time injuries
and
illnesses,Repor
t on data
concerning
layoffs and
recalled
employees,Rep
orts on
employee
disciplinary
actions,Tracks
absentee rates
by department
and
supervisor,Trac
ks employee
absences
against various
parameters and
generates
reports,Tracks
health and
safety
incidents,Track
s length of
employment to
determine
seniority, union
membership,
etc.
Track
Discipline
Actions
2 92.5 100
Includes:
Maintain
discipline
types,Record
and track
disciplinary
actions
including
information on
incidents
causing the
action, steps
taken in
resolution, and
the personnel
involved
Employee Self-
Service
22 88.07 88.18
Includes:
Account for
time based on
type of absence
or
attendance,Allo
cate time to
multiple
projects and
assignments,C
hange benefits
related to a life
event,Choose
and maintain
personal
passwords,Enr
oll in or cancel
participation in
courses,Interna
l and external
application for a
job and view
the status of
the
application,Mai
ntain
dependents
and
beneficiaries
related to life
event,Maintain
emergency
contacts,Postin
g and updating
resumes,Pre-
book for
courses not yet
scheduled,Revi
ew and enter or
submit
expenses,Revi
ew and
maintain a
knowledge
Benefits
Benefits
functionality
is used to
administer a
diverse range
of benefit
plans. Such
plans
typically
cover
accidental
death and
dismemberm
ent (AD&D),
disability, life,
medical,
retirement
plans,
flexible
benefits, and
profit sharing
plans.
Benefits
Module
Ratings
Benefits
Average
Solution
Human Capital
Management
by Benchmark
Vendor
by Epicor
Module Rating Module Rating
Standard
Benefits
6 87.19 90
Benefits
Module
Total Criteria
Includes: Base
benefits
maintenance
decentralized to
the employee
level through
the use of
internet or
internal mail
capabilities,Em
ployees have
rollover benefit
alternatives,Est
ablishes benefit
plans,
providers, and
rates,Identifies
dates for
insurance
coverage and
deduction
calculations,Ma
intains
dependent and
beneficiary
information,Mul
tiple benefits
programs
Profile for
Employee
Benefit Plan
5 86.75 82
Includes:
Creates rules
for maximum
benefits to be
paid and
premiums to be
collected,Defin
es benefits
waiting
periods,Type or
amount of
benefit
coverage per
employee,User-
defined rate
adjustments
based on
service
requirements
and
rules,Vesting
schedules
Administering
Benefits
13 84.47 93.08
Includes:
Benefits data
maintenance
(enrollment and
modification)
decentralized to
the employee
level through
the use of
internet or
internal mail
capabilities,Cre
ates
customizable
employee
enrollment
forms and
confirmation
statements,Defi
nes and
maintains
general credits
and plan-based
credits,Defines
employee
program
participation
eligibility
rules,Flexible
benefits
program,
including
adherence to
US 415(c)
section
125,Include
information on
participants and
dependents for
plans and
benefits,Maintai
n benefit
coverage for
employees on
Payroll
Payroll
manages
the
portion of
accountin
g that is
related to
salaries,
wages,
and
bonuses
for
employees
. The
software
must be
able to
support
the
following
set of
functional
ity:
payroll
profile for
the
employees
, benefits
and
Payroll
Module
Ratings
Payroll
Average
Solution
Human Capital
Management
by Benchmark
Vendor
by Epicor
Module Rating Module Rating
Profile for
Employee
Payroll
30 91.71 91.67
Payroll
Module
Total Criteria
Includes:
Additional
federal and
state
withholding,Add
ress including
city, region, and
postal or zip
code,Calculate
s other forms of
compensation,
Date of birth,
hire, review,
last raise, last
promotion, last
class change,
and last
paycheck,Date
of
termination,Ded
uction codes
(taxes,
insurance,
pension,
federal/provinci
al, and
unemployment)
,Earnings
including
quarter-to-date,
year-to-date,
and user-
defined
period,Employe
e data located
in a central
database or
across
operating
units,Employee
insurance
premium
withholding by
quarter-to-date,
Earnings and
Deductions
23 87.2 56.09
Includes: Ability
to pay multiple
locations,Auto
matic
deductions stop
when limit is
reached,Calcul
ates and
subtracts fixed
deductions,Cal
culates earning
types based on
shift eligibility,
allowable
employee
types,
etc.,Calculation
of deductions
based on the
percent of
earnings,Contr
olled
deductions by
start and stop
dates,Deductio
ns based on
hours or shifts
worked,Earning
types include
hourly
employee, with
and without
time
cards,Earning
types include
salaried and
salaried/exempt
,Earning types
include weekly,
bi-weekly, semi-
monthly,
monthly, and
special
(executive) pay
Eligibility
Parameters
4 86.09 85
Includes:
Creates
eligibility rules
and logic,Logic
for
automatically
assigning
compensation
and
benefits,User-
defined
eligibility criteria
for benefits,
plans, and
compensation
based on
division, or
company-
wide,User-
defined
standard rules
for assigning or
changing
employee
compensation
and benefits
User Balances 5 75.5 20
Includes:
Calculates
balances over
any time
period,Creates
extra, open
balance items
which can be
defined by the
user,Online
updating of
account
balances,Track
balances,Uses
legislative
balances in
user-defined
calculations
and analysis
Automated
Time Sheet
3 84.58 100
Includes: Ability
to provide
decentralized
capability for
time sheet
entry,Supports
multiple work
hours
standards,Time
sheets provide
for exception-
only data entry
Security and
Audit
5 90.31 100
Includes: Audit
log of
changes,Audit
trails,Customiz
ed menus and
forms by user
and by
responsibility,M
ultiple access
responsibility
assignments to
tasks and by
user,Time and
attendance
Training
The training
functionality
covers the
planning and
administratio
n of
employee
training
programs,
and allows
administrator
s to track
training
schedules,
training
budgets,
training
costs, and
more.
Training
Module
Ratings
Training
Average
Solution
Human Capital
Management
by Benchmark
Vendor
by Epicor
Module Rating Module Rating
Planning 17 78.92 87.06
Training
Module
Total Criteria
Includes: Alert
for missing or
overloaded
resources,Cour
ses
("academic"
definitions)
creation and
maintenance,D
efine acquired
competenices
and
competency
levels per
course,Define
aiding
resources for
courses,Define
and maintain
venues
(scheduled
courses) for
courses,Enable
annual plan -
schedule,
resources,
cost,Enable
attachments for
course
collaterals,Ena
ble grouping of
courses into
syllabus of
specific
subject,Enable
potential
assignment of
instractors to
courses,Identify
gaps in
competencis
and relate to
required
training
Administration 9 79.31 88.89
Includes:
Declare venues
and assign
resources,Enab
le enrollment
and
cancellations,E
nable transfer
of acquired
competencies
into personal
profile,Enable
waiting list
management,In
voice
generation for
external
attendees,Main
tain attendence
in
courses,Maintai
n course
schedule,Maint
ain scores per
student,Update
personal profile
Workforce
Management
Workforce
management
enables
organizations
to efficiently
plan and
organize their
labor
resources. It
helps
employers
assess part-
time
employee
labor,
evaluate and
project the
contribution
from
individual
employees,
andtrack
time and
expenses.
Workforce
Managemen
t Module
Ratings
Workforc
e
Managem
ent
Average
Solution
Human Capital
Management
by Benchmark
Vendor
by Epicor
Module Rating Module Rating
Project
Identification
34 59.92 32.56
Includes:
Data,Data Lists
for Project
Attributes,Gene
ral,Project
Definition,Temp
lates,Workforce
Management
Approach
Resource
Identification
and
Classification
20 59.56 18
Workforce Management
Module
Total Criteria
Includes:
Assigns
different
resource rates
for different
activities or
projects,Custo
mizable to suit
installed
environment,Da
ta attributes for
internal or
external
resources can
be
configured,Defi
nes and
modifies
organization
hierarchies,Defi
nes standard
resource
attribute lists
such as
resources,
responsibilities,
expertise level,
organization,Dif
ferentiate
between
internal and
external
resources,Each
resource has a
standard
rate,Exports
data to external
human
resource
systems,Import
s data from
external human
resource
systems,Lists
Workforce
Forecasting
and Planning
(Supply and
Demand)
9 39.24 0
Includes:
Criteria for a
particular
project forecast
can be
defined,Custom
reports for the
installed
environment,M
aximum
efficiency can
be ensured
during the
workforce
forecasting,Proj
ect forecast
criteria can be
saved and
recycled,Projec
ts can be
excluded or
included in a
forecast, based
on their
attributes,Reso
urces can be
included or
excluded from
a forecast,
based on their
attributes,Stand
ard
reports,Workfor
ce forecasting
and
planning,Workf
orce
forecasting and
planning
reports may
include graphs
or charts
Time Tracking 6 79.38 100
Includes:
Creates
customizable
reports for the
installed
environment,Ex
ports data to
external time
tracking or
legacy
systems,Import
s data from
external time
tracking or
legacy
systems,Import
s or exports to
any standard
time tracking
system,Standar
d reports,Time
against activity
data can be
manually
entered
Expense
Tracking
7 53.93 0
Includes:
Creates
customizable
reports for the
installed
environment,Da
ta integrity is
ensured if in
addition to
manual data
entry imports of
data are
performed,Exp
enses against
activity data
can be entered
manually,Expor
ts data to
external
expense
tracking
systems,Import
s data from
external
expense
tracking
systems,Import
s or exports to
standard
expense
tracking or
accounts
payable
systems,Stand
ard reports
Workforce Gap
Analysis
7 48.3 0
Includes:
Custom reports
for the installed
environment,Fl
exible criteria
for gap
analyses and
forecast
resource
requirements
against
available
resources,Save
s and recalls
what-if
scenarios in a
different file
from original
data,Saves gap
analysis criteria
for
recycling,Stand
ard
reports,What-if
scenarios can
be created for
gap analyses,
such as
changing
project and
activity
effectivity
dates, activity
resource
requirements,
etc.,Workforce
gap analysis
reports may
include graphs
or charts
Employee
Metrics
13 92.79 100
Includes:
Absence and
leave accrual
reporting,Alert
supervisor
when an
employee is out
of compliance
in training or
certification,Bu
dgeting versus
actual
comparisons by
position or
business
unit,Competenc
y profile of the
workforce, with
breakdowns
per
departments,
positions,
etc.,EEO/affirm
ative
action/disabled
employee
reporting,Exter
nal and internal
training
requirements
reports, with
detailed
breakdowns
per
departments,
positions,
etc.,HR
budgeting
reports (dollars,
hours, FTE,
and
headcount),Re
port on
vacation usage
Project
Management
and Tracking
11 50.06 54.55
Includes:
Authorization
required when
entering time or
charge
expenses to a
project,Creates
customizable
reports for the
installed
environment,Ex
isting
algorithms to
import or export
to any standard
project
management
system,Exports
data to external
project
management
systems,Import
s data from
external project
management
systems,Multipl
e levels
available to
capture
work,Preserves
data integrity
when multiple
imports and
exports are
made for a
project,Sends
alerts to
managers
when a user
exceeds
limits,Standard
reports,Time,
cost, and
expense can be
Resource
Allocation and
Analysis
13 40.1 1.54
Includes: Alert
and warning
when resource
is over-
allocated,Alerts
for over- or
under-
allocation of
resources,Alert
s for over- or
under-
allocation of
resources for a
particular
project,Custom
reports for the
installed
environment,Lis
ts standard
reports for
resource
allocation and
analysis,Project-
based resource
load
balancing,Reall
ocates
resources that
are completely
sourced to
other
projects,Resour
ce allocation
and
analysis,Resou
rce allocation
and analysis
reports include
graphs or
charts,Resourc
es are allocated
based on role,
expertise, and
availability,Res
Contract
Management
7 43.62 0
Includes: Data
exports from
external
contract
management
systems,Data
imports from
external
contract
management
systems,Data
integrity is
ensured if in
addition to
manual data
entry imports of
data are
performed,Man
ual data entry
of expenses
against activity
data,Pre-built
import or export
procedures
from or to any
standard
expense
tracking or
accounts
payable
systems,Stand
ard reports are
customizable
for the installed
environment,St
andard reports
are included
Administration 6 69.17 100
Includes:
Administrative
tasks can be
scheduled as a
group, with
dependencies
between tasks
within a
group,Administr
ators can
schedule
administrative
tasks such as
data imports or
exports,Differen
t administrative
roles for
technicians
who maintain
the system,
subject matter
experts who
contribute
content to the
system, and
subject matter
experts who
define
workflow,Web
administration
for all major
maintenance
tasks,Windows
administrative
client as an
alternative to
the
web,Windows
administrative
client can
connect to the
system over a
network
Health and
Safety
11 81.08 72.73
Includes:
Detect and
monitor
hazardous
conditions
(areas) and
materials, and
exporting them
via an interface
for further
processing,Initi
ation of
corrective
actions related
to an
incident,Integra
tion with supply
chain and HR
modules,Loggin
g of first aid
records and
reports,Maintai
n database of
all MSDS
sheets for all
materials
used,Maintena
nce of agent
composition
and information
in a central
database,Mana
ge occupational
injury and
illness
claims,Perform
accident
investigations,
identifications,
and
recording,Repo
rt and
investigate
incidents of
Proactive
Information
Delivery
10 78.22 99.5
Includes: Ability
to protect
personal health
information
(limit
access),Definiti
on of new
workflow
processes,E-
mail
systems,Group
and individual
notifications,Me
chanisms for
automatic
escalation of
notifications
that have not
been
acknowledged
within a
specified time
frame,Mechani
sms to notify
individuals
when an action
is
required,Modeli
ng, automation,
and routing for
business
processes
according to
user-defined
business
rules,Predefine
d workflow is
included,Proce
ss can perform
looping,
decisions, or
parallel
processing
streams,Workfl
Security 17 68.69 91.47
Includes:
Authentication
capabilities,Diff
erent
administrators
for different
parts of the
workforce
management,E
ncryption
capabilities,Enti
re sections of
the application
can be
secured,Other
supported
security
standards,Pass
word
encryption,Port
al offering can
import users
and groups
from LDAP-
compliant
systems,Secur
e socket layer
and digital
certificates,Sec
urity functions
are
implemented by
functions,
transaction, or
field,Security
standard
support for
Kerberos,Secur
ity standard
support for
PKI,Security
standard
support for
X.500,System
Product
Technology
This group of
criteria
defines the
technical
architecture
of the
product as
well as the
technological
environment
in which the
product can
run
successfully.
Criteria
include
product and
application
architecture,
software
usability and
administratio
n, platform
and
database
support,
application
standards
support,
communicati
ons and
protocol
support and
integration
capabilities.
Relative to
the other
evaluation
criteria, best
Product
Technology
Module
Ratings
Product
Technolo
gy
Average
Solution
Human Capital
Management
by Benchmark
Vendor
by Epicor
Module Rating Module Rating
Architecture 269 71.49 62.53
Product Technology
Module
Total Criteria
Includes:
Application
Security,Archite
ctural
Foundation,Dat
a Integration
Technologies,D
evice
Interfaces,Mess
aging
Protocols,Mobil
e
Options,Multisit
e
Management,O
rganizational
Structure,Web
Enablement
User Interface 7 85.98 85.71
Includes: UI
Configurability
Platforms 41 43.02 12.04
Includes:
Database,Mobil
e,Server,Works
tation
Application
Tools
21 74.89 84.44
Includes:
Application
development
tools,Applicatio
n management
tools,Business
Model
Generation,Pro
cess Modeling
and Updating
Reporting 9 93.75 100
Includes: Active
or inactive
status,Ad hoc
inquiry
capability from
within the ERP
product,Allows
full text
searches based
on metadata
attributes,Auto
matically rank
search results
in order of
relevance
based on
required or
optional criteria
and weighting
factors,Local
report printing
(not centralized
printing and
distribution),Nat
ural-language
queries/search,
Report
libraries,Report
s available
online,Third
party reporting
application
integration
Workflow and
Document
Management
6 84.69 66.67
Includes:
Automatic
creation of to-
do
list,Document
management,El
ectronic
commerce,E-
mail,Messaging
,Workflow
High-
level
Comp
etitor
Analys
is
Report
Overall
Performa
nce
Human
Resource
s
Personnel
Management
Benefits
Payroll
Training
Human Resources High-level
Competitor Analysis for
Average Solution by
Benchmark Vendor, Human
Capital Management by Epicor
The graphs below were developed for an
express software comparison of Average
Solution by Benchmark Vendor, Human
Capital Management by Epicor. They
display the standard scores of the vendor
solutions, as determined through TEC's
default Human Resources Model. The
graphs reflect 783 functional, technical,
and business criteria. This comparison is
based on average weights and priorities.
Workforce
Management
Product
Technology