ET ET ET ET- -- -6600 6600 6600 6600 Feature Guide
299 Departments 15000 PLUs 44mm Receipt & Journal Printers 50 Clerk Interrupt Holds With Auto Store After Pre Set Time Limit PC Link for easy programming and advanced sales reporting Scanning with Easy Programming, Price Check, PLU Delete and re-ordering features Menu Windows allowing more keyboard space Modifiers allowing Half Pint and Double quantities Scroll through large orders Programmable Keyboard Layout Drawer Alarm with programmable timer Kitchen Printer and Bill printer availability Link Multiple ECRs in an IRC network system Euro Availability Compulsory Cash Declaration Training Mode Customer Receipt Logo Management Control Management Reports
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CONTENTS Description Page
FEATURE GUIDE 2
GETTING STARTED PAPER ROLLS 5 Installing the Paper Rolls 5 Installing the Receipt Roll 6 Installing the Journal Roll 6
THE MAIN POWER SWITCH 7 THE COTROL LOCK 8 THE DISPLAY 9 THE CASH DRAWER 10
BASIC PROGRAMMING PROGRAMMING TIPS 11 PROGRAMMING THE DATE 12 PROGRAMMING THE TIME 13 Image Flat Programming Layout 14 Image Raised Programming Layout 15 PLU PRICE CHANGE 16 PLU NAME CHANGE 17
CASH REGISTER OPERATION GENERAL OPERATION Entering an Item 18 GENERAL OPERATION Entering Multiple Items 19 GENERAL OPERATION No Sale 20 GENERAL OPERATION Voiding the Last Item Entered 21 GENERAL OPERATION Voiding an Item Without a Transaction 22 GENERAL OPERATION Voiding an Item After Tendering 23 GENERAL OPERATION Cancel Transaction 24 GENERAL OPERATION Entering a Method of Payment 25 GENERAL OPERATION Printing a Receipt After Sale 26 GENERAL OPERATION Using Quick Menus 27 GENERAL OPERATION P2 Reset 28 HOSPITALITY OPERATION Clerk Interrupt 29 HOSPITALITY OPERATION Modifiers (Halves and Doubles) 30 HOSPITALITY OPERATION Opening/Storing Tables 31 HOSPITALITY OPERATION Scrolling Up/Down a Table 32 HOSPITALITY OPERATION Paying Off a Table 33 HOSPITALITY OPERATION Printing a Bill 34 HOSPITALITY OPERATION Understanding Bill Prints 35 HOSPITALITY OPERATION Transferring Tables 36 RETAIL Scanning an Item 37 RETAIL Manual Entry of Non-Scanned Items 38 RETAIL Price Override 39 RETAIL PLU Price Check 40 RETAIL Using the Hold Function 41 RETAIL SCANNING Adding a New Product 42 45 RETAIL SCANNING PLU Name Change for Scanned Items 46 RETAIL SCANNING PLU Price Change for Scanning 47 RETAIL SCANNING Checking Stock Levels 48 RETAIL SCANNING Adding Stock to an Existing Stock Item 49 RETAIL SCANNING Reducing Stock from an Existing Stock Item 50 RETAIL SCANNING Adding an Un-programmed Product During Registration 51 RETAIL SCANNING Adding to the Re-order List 52
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RETAIL SCANNING Deleting a Redundant PLU 53
SETTING UP YOUR SYSTEM SETTING UP YOUR DEPARTMENTS 54 SETTING UP OPEN DEPARMENTS 55
CASH REGISTER REPORTS SETTING UP YOUR GROUPS 56 DEPARTMENT WORKSHEET 57 GROUP WORKSHEET 58 EXTRA WORKSHEET 59 SUPPLIER WORKSHEET 60 REPORT WORKSHEET 61 NEW ITEM WORKSHEET 62 TAKING REPORTS 63 AVAILABLE REPORTS 64 FULL DAILY SALES REPORT 65 PLU SALES PRODUCT REPORT 66 BEST / WORST SELLERS REPORT 67 PRINTING RE-ORDER LISTS 68 NON-MOVERS REPORT 69
GLOSSARY - 70 - 74
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GETTING STARTED GETTING STARTED GETTING STARTED GETTING STARTED Paper Rolls
Installing the Paper Rolls
Your cash register features 2 dot matrix printers which use two rolls of 44mm standard bond paper; one roll (left side) is for the customer receipt and the other roll is for the journal record (right side). If a customer receipt is not required, a paper saving option is available by pressing the [REC ON/OFF] key on the keyboard.
Before installing the paper roll, be sure to do the following to avoid causing a paper jam:
Orient the paper roll so that it rotates in a counter clockwise direction, as shown in fig 1. Fig 1 Note 1. As dot matrix paper is used, Please ensure that you install the paper roll as shown above 2. Carefully avoid touching the paper cutter when removing the paper cover.
CAUTION: If a paper jam occurs or a paper roll is used up during print, please install a new paper roll and press the [RLS] key to release.
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Installing the Receipt Roll
1. Ensure the Control Lock is in the R (Register) position 2. Lift up the printer cover from the rear 3. Insert a new paper roll and sit it in the paper cradle 4. Push the paper through the open paper slot 5. If necessary press the RF button to advance the paper automatically 6. Replace the printer cover and tear off any excess paper
Installing the Journal Roll
1. Make sure the Control Lock is in the R (Register) position 2. Lift up the printer cover from the rear 3. Insert a new paper roll and sit it in the paper cradle panel 4. Push the paper through the open paper slot 5. If necessary press the JF button to advance the paper automatically 6. Using the journal take up spool, wrap around the journal roll to this device 7. Replace the printer cover
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GETTING STARTED GETTING STARTED GETTING STARTED GETTING STARTED The Main Power Switch
The main power switch is located on the right-hand side of the ET-6600. The switch must be in the ON position before the ECR is operational
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The V position is used to void previously made incorrect sales entries. The L position locks the ECR
GETTING STARTED GETTING STARTED GETTING STARTED GETTING STARTED THE CONTROL LOCK
L R X1 V Z1 X2 Z2 P2 P1 The ET-6600 should be used to make sales with the key in the R position. The P1 and P2 positions give access to programming operations. The X1 and X2 positions are used to read sales reports. The Z1 and Z2 positions are used to read and reset sales information
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GETTING STARTED GETTING STARTED GETTING STARTED GETTING STARTED THE DISPLAY
By programmable option the control lock position can be temporarily displayed and a warning tone sounded each time the key position is changed
The customer display screen can be rotated and lifted for the best viewing angle
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GETTING STARTED GETTING STARTED GETTING STARTED GETTING STARTED THE CASH DRAWER
It is possible to program the ECR so that it cannot be used for transactions when the drawer is open
A delay can be set so that if the drawer is left open for more than a designated number of seconds, an alarm will sound Whenever the ECR is not in use (i.e. at night), the control lock should be turned to the L position and the cash drawer emptied & left open to avoid damage in the event of a break in
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BASIC PROGRAMMING BASIC PROGRAMMING BASIC PROGRAMMING BASIC PROGRAMMING PROGRAMMING TIPS Programming on the ET-6600 can be accessed through the P1 & P2 positions on the control lock.
We strongly recommend users not to access the P2 position unless trained by a suitable engineer. This function has been reserved for engineer features.
The P1 position will allow basic changes to the system, such as PLU price changes, Clerk name changes etc.
A separate overlay sheet may be required. This contains the relevant programming buttons required to program the cash register. STRT = To choose a function SLCT = To select an option from within a function INPUT = To confirm a programming choice DSGN = Go to a programming number
The programming overlay sheets (supplied with the ECR) or for reference can be viewed on pages 14 & 15
The following table shows how to print out various current programming data from the ECR.
It is possible to change the Prices of the PLUs by using the Price change button. It can be used to change the prices of products on the keyboard, Modified products ie halves and doubles and products that are used on different shift levels, ie Happy Hour products.
V Turn the key lock position to V mode
Press the key on the keyboard PRICE CHANGE Enter the price Note: Do not press the decimal key Press the product button on the keyboard. The price has been changed
Press the key
and turn the key back to the R position PRICE CHANGE Repeat until all price changes are complete
It is possible to change the Names of the PLUs by using the Name change button. It can be used to change the names of products on the keyboard.
V Turn the key lock position to V mode
Press the key on the keyboard NAME CHANGE Using the Alpha text on the programming layout, type in the name of the product followed by key Press the product button on the keyboard. The name has been changed Press the key
and turn the key back to the R position NAME CHANGE Repeat until all name changes are complete 00
To enter an item simply press the appropriate button on the keyboard For example BREAD ROLLS The item name, and price will appear on the display. Further items can be entered in the same way If required use the table function to enter items in a restaurant application. See page 31 Items can be numbered and listed on a menu, for example a Wine List. To enter the item, key in the desired menu number and press the button on the keyboard layout WINE#
If more than one item of the same type is sold, the quantity function can be used Select an item by pressing the appropriate button The value of the items will register and be displayed Key in the quantity to be sold followed by the quantity button For example
If you need to refund an item after a transaction has ended, turn the key lock to the V position on the control lock
Void the item by pressing the appropriate item button
Enter the method of payment the customer used to purchase the item for example or CASH
CHEQUE The drawer will open and the amount to be returned to the customer will be displayed as a minus figure. The item will be shown as a voided item on reports and the audit roll. The returned item will be added to the stock levels
If multiple products have been entered in a transaction and the whole transaction needs to be voided, it is possible to cancel the transaction After the items have been entered, simply press: CANCEL The total amount that was cancelled will be shown on all reports and audit roll. Note: once a transaction is tendered, it is not possible to cancel the previous transaction
Once all items have been entered press the button.
The sub-total button can be made compulsory if required SUB TOTAL If the exact money is tendered press the appropriate method of payment button. For example
CASH If the amount tendered is in excess of the total. Key in the amount tendered followed by the appropriate method of payment button. This operation can be made compulsory, i.e. no split tendering by setting a flag Any change due is shown on the display Note: split tendering is possible by entering an amount followed by the method of payment button. The remaining total will be displayed and can be paid off by another payment source. I.e. credit card
It is possible to print out a duplicate receipt after a transaction has been completed After tendering Press:
RECEIPT A duplicate receipt will be printed. The receipt will detail the items sold during the last transaction, the method of payment and any change that was given
These menus give fast, simple and logical entry of preset items. On the keyboard it is possible to have a mixture of fast one shot buttons for popular items such as beers and menu buttons for items sold in different types and / or sizes.
EXAMPLE
A whisky Menu button has been set up on the keyboard
Pressing the whisky button displays and scrolls through up to 6 whisky types ie Jack Daniels, Glenfiddich etc Pressing the numbers 1-6 allocated to the products will sell the item
MULTIPLE MENUS
It is possible to sell products on the system as multiple menus. Example: Pressing the steak button will scroll through 6 types of steak. Once selected 6 cooking styles can be chosen. This is followed by side orders etc..
. K MENU PRICE CHANGE
Note: There are 6 menus with 6 items linked to each menu. PLUs 1-99 must also be used when programming this function
Should a lock-up situation occur, (where the ECR is rendered inoperable due to mis-operation in either programming, or registration perform a P2 re-set Turn the ECR OFF at the main power switch and turn to the P2 control lock position. A flag may be set to allow this function in the R position. Wait for 10 seconds Hold down the key and turn
the ET-6600 ON at the main power switch RF After five seconds Release the
In a busy environment one clerk can interrupt another by pressing his/her own clerk button. The original clerk is automatically stored. For example: Clerk 1 (with the items vodka and Malibu stored) & Clerk 2 ready for a new sale
VODKA
MALIBU 1 CLERK ID 2 CLERK ID The newly signed on clerk can also be interrupted by any subsequent clerk. For example: Clerk 2 is stored, & Clerk 4 is ready for a new sale
VODKA
MALIBU 2 CLERK ID 4 CLERK ID Note: to store the same clerk, simply press the same clerk button to store the sale
Note: The quantities will be calculated correctly Eg for a Half Pint the Note: The half or double function Is often used in a Hospitality situation Press the button followed
by an item button. For example
HALF
STELLA The price and quantity of a half pint will be displayed. The cost of the item will revert to the pint price after the item button has been pressed The same procedure can be followed for doubles, using the button
You can scroll through all items listed on a table (for example, in the event of a query)
Use the and
buttons to scroll through the contents of a table
SCROLL UP SCROLL DOWN
Should you wish to void any item on the table Press the button when
the appropriate item is displayed ERROR CORRECT Note: the scroll keys can also be used within a Clerk Interrupt to view the items stored against that clerk
A previously stored table can be re-opened in order to add additional items, or to pay off the balance Enter the number of the table followed by the button TABLE
Enter the amount tendered using the numeric buttons followed by the appropriate method of payment button For example:
CASH 5 0 0
If the exact money is tendered press the appropriate method of payment button
For example:
CASH The drawer will open. Any change given will be displayed
If necessary sign on to the ET-6600 by entering the clerk number
Items previously programmed into the ECR can be sold. Hold the scanner over the bar code on the product you wish to scan until a single bleep is heard. In the case of a damaged bar code, the bar code number can be entered manually. See Manual Entry of Non-scanned Items. See page 38
Items entered in this way will appear on reports as named items within a department or, group. If an unprogrammed item is scanned, the ET-6600 will prompt the user by displaying the word Price? When programmed items are scanned, the price and description will appear on the display. Note: Should you need to enter the barcode manually (unreadable barcode), enter the barcode number on the keyboard and press the PLU button ITEM OPERATION
ITEM 4 5 STATIONERY OPERATION If necessary sign on to the ET-6600 by entering the clerk number You can sell an item by keying in the price followed by the relevant department key placed on the keyboard. Note: this is a quick way of entering products for which departmental only reporting is required The price keyed in will register and appear on the display, when the same item is subsequently scanned, it will be described as stationery with a price of 45 pence
At the Enter Name prompt, type in the name of the item using the alpha numeric keypad (see page 14 ) Press
on the keyboard layout
CASH At the Enter Price prompt enter the price of the item For example 10.50 = 1 0 5 0 Press
On the keyboard layout
CASH
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CASH REGISTER OPERATION
RETAIL SCANNING
Adding A New Product Cont..
At the prompt, key in the
number of the department (1-99) you wish to link the new item to ENTER DEPT NO.
Press: or the key on
the keyboard layout INPUT CASH
At the prompt key
Enter in a four-digit number (first two digits is the supplier, second two digits is the group number) this information is used in reports Note: if you wish to skip this step just press CASH
The ET-6600 allows you to view the current level of a product
Scanning the item automatically displays the desired product RECEIPT ON/OFF 3 0 ITEM
The product quantity and description are displayed
Note: no values are to be entered
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CASH REGISTER OPERATION
RETAIL SCANNING
Adding Stock To An Existing Stock Item
When the stock level becomes low it is possible to add additional stock to this product
Press:
followed by or the key on the keyboard layout START CASH 3 1
Scan the item that requires additional stock
Enter the quantity of the additional stock using the numeric keyboard
Press: or the key on the keyboard layout. Scan a new item and repeat the above procedure if necessary INPUT CASH If you have entered incorrect stock please see Reducing Stock on page 50 REC ON/OFF
It is possible to reduce the stock level of a product. Examples may be faulty goods, or the user has entered too many stock items in error
Press:
followed by or the
key on the keyboard layout START RECEIPT ON/OFF 3 2
Scan the item that requires reduced stock
Enter the quantity of the stock to be reduced using the numeric keyboard Press Input or the Cash key on the keyboard layout. Scan a new item and repeat INPUT CASH If you have reduced the incorrect stock level please see Adding Stock on page 49
Adding An Un-programmed Product During Registration
If a product scanned at point of sale, has been programmed - Price?, will be displayed. It is possible to quickly add the product and sell the item. Note: if you do not want this feature, it is possible to make the un-programmed product display Not Programmed
At the prompt enter the price of the product using the numeric keyboard and press the button PRICE ? PLU OVERRIDE Will be displayed.
Press the appropriate department key on the keyboard that links the product (Reporting purposes). The product is sold. Simply finalise the sale and take the payment DEPT? Note: the department name is used for the product. To update the details see pages 46-48
There are two manager passwords This function can be used within a transaction to add an item to the re-order list
Press:
RE-ORDER KEY
Scan the item you wish to re-order
The item will now appear on the Re-order List Report. This will detail items to be re-ordered, leaving space for the quantities to be written against the item. The list can be grouped by supplier. For reports see page 63 F
You can delete PLU items from the system if required. All PLU sales data must be cleared first through the Z1 and Z2 reports before deletion can occur
Turn the keylock position to the V position, press
9 9 9 PLU DELETE
Confirm the delete mode by re-entering the
key sequence
9 9 PLU DELETE Scan the item to be deleted or alternatively enter the bar code number, followed by the Bar code numbers are displayed on the non-mover report PLU NO.
The PLU is now deleted
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SETTING UP YOUR SYSTEM SETTING UP YOUR SYSTEM SETTING UP YOUR SYSTEM SETTING UP YOUR SYSTEM SETTING UP YOUR DEPARTMENTS
PLUs must be linked to departments. The ET-6600 allows a maximum of 299 departments. The name for each one should be relevant to the PLUs linked to it. This makes the reports easy to understand
Example:
PLUs Salted crisps Cheese + onion crisps Bacon crisps Milk chocolate bar Plain chocolate bar
DEPTs
CRISPS
CHOCOLATE
Decide how many departments your stock will be divided into, and what names those departments will have. A department worksheet is supplied. See page 57 to help create your list
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SETTING UP YOUR SYSTEM SETTING UP YOUR SYSTEM SETTING UP YOUR SYSTEM SETTING UP YOUR SYSTEM
SETTING UP OPEN DEPARTMENTS
Open buttons can be placed on your keyboard. These will allow you to enter the price of an item directly into a department.
Depending on your keyboard layout, up to 99 departments can be displayed as open buttons.
Example
CRISPS
This way of selling an item is useful for frequently sold items, which are not bar coded and do not need to be individually tracked in a report
Un-programmed items that are programmed in the R position, (See page 51), use the department name until they are updated at a later date. The worksheet provided on page 63 can be used to make a note of un-programmed items as they are sold. At the end of day the items on the worksheet can be collected, scanned and programmed into the ECR
PLUs can also be linked to groups. The ET-6800 allows a maximum of 99 groups. The name for each one should be relevant to the PLUs linked to it. This makes the reports easier to understand. Groups should only be configured if the user requires them
Example:
PLUs Salted crisps Cheese + onion crisps Bacon crisps Milk chocolate bar Plain chocolate bar
DEPTs
CRISPS
CHOCOLATE
GROUP
SNACKS
Groups cannot appear as buttons on the keyboard. Decide how many groups your stock will be divided into and name each group. Use the worksheet provided on page 58 to list your groups
If you wish the re-order list to group items by supplier, list all Suppliers names on the table below. Photocopy this sheet for your records
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REPORT WORKSHEET
REPORT TYPE AS PRESET BUTTON ON KEYBOARD ( ) Full Financial Report *PLU Inventory Report Best Sellers Quantity Best Sellers (Price) Worst Sellers Quantity Worst Sellers (Price) Non-movers Re-order List Clerk Report Hourly Report Full Sales Group Report Total Sales Group Report Cash in Drawer Report
If you wish to have report buttons on your keyboard and have a preference concerning their position, indicate these positions on the grid below. The grid represents the top right-hand corner of the keyboard
*Access by Pressing the Cash Button in X or Z Mode For Report Explanations see page 64
Tick each Report that you would like included as a pre-set button on your keyboard
62 NEW ITEM WORKSHEET
ITEM NAME PRICE DEPT NO. GROUP NO. SUPPLIER NAME/NO. QTY NEW STOCK
Enter the details of any new and un-programmed items as they are sold
The ET-6600 cash register offers a wide range of standard and advanced reports. For a list of the main types of reports see Available Reports on page 64
The reports can be accessed in the X1, X2, Z1 and Z2 positions. ATTENTION Z reports clear the sales data from the memory of the ECR
Reports in Z1 are typically read at the end of each sales day, clearing the data for that day. Z2 reports accumulate sales data for longer periods and are typically used at a week or month ending
It is possible to place reports as one-touch keys on the keyboard
The ET-6600 allows you to take best and worst seller reports (by quantity and price) These reports are individual to each ECR and cannot be consolidated through Inter Register Communication
All four reports use the X2 PLU sales data and must be carried out before a Z2 of PLU sales ATTENTION A Z2 PLU sales report will zero all sales data
Turn the control lock to the X2 mode. Key in the button sequence for the report type you want See below
The ET-6600 allows you to print a list of items to be re-ordered see Adding to the Re-Order List page 52 The items can be grouped by supplier. Note: if the report groups items by supplier, then only those items linked to a supplier will appear on the Re-Order List
To print a list turn the control lock to X2
Press Followed by 8 5 RECEIPT ON/OFF
Alternatively, turn to X2
Press:
REORDER LIST REPORT
The re-order list will print. A space will be provided against each item so that the quantity of the items to be re-ordered can be written manually on the list. If you have entered an inventory to your stock, the quantity remaining in stock, will appear against each item It is possible to print a re-order list and reset it by following the above procedure in the Z2 position
The ET-6600 cash register allows you to report on items which have had no sales
This report can be aborted by
Pressing and holding down and
JF A list of items with zero quantity sales will be printed. Only named PLUs will be printed
This report uses the X2 PLU sales data and must be carried out before a Z2 of PLU sales. This report will zero all sales data
RF
Turn the control lock to the X2 mode
Press: followed by
Alternatively press a one touch preset key. For example 8 6 RECEIPT ON/OFF NON- MOVER S
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GLOSSARY GLOSSARY GLOSSARY GLOSSARY The following list describes the ET-6600s general terms and explanations for the functionality of the machine
DEPARTMENT
A department can be used for grouping purposes. When a product is sold, it will report under the heading of the designated department that the product is linked to ie Stationery. Departments can also be placed on the keyboard for manual price entry. Key in the amount and press the relevant Department key
PLU
PLU stands for Price Look Up. These are the actual products that are sold on the cash registers ie Pen, Pencil. The PLU must be linked to a Department category to function.
HALO
HALO stands for High Amount Lock Out. This allows the user to program a limit for each PLU/DEPT. ie An amount of no more than 10.00 can be entered or sold for a designated product
PRICE OVERIDE
The Price Override feature allows the user to override the pre-set price of a product. Key in the amount and sell the desired PLU
CASH, CHEQUE AND CARD
After items have been registered, a method of payment can be selected. The amount of money given by the customer can be entered and the change given will be displayed
The totals report as cash in drawer, cheque in drawer and card in drawer. These will all add up to the net total when a report is taken.
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CLERK ID
Each user (Clerk) can have their own unique password for operating the Cash register. This is useful for security and for reporting purposes.
CLERK HOLD
This will allow a clerk to hold their sale in the ECR while another Clerk carries out a transaction.
Example: Sign on the Clerk, register some items and press the Hold key. The sale is stored in the cash register and the Display will show which clerks have outstanding sales.
There are a maximum of 5 clerk holds on the Cash register.
# / ST
The # key is the function for No Sale. This will open the drawer.
The ST key is the function for Sub Total. After registration of a few products, the Sub total key when pressed will display the total amount due and print on the receipt.
TOTAL
The total key is used to display the total amount due including any add on taxes.
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X-TIME
The X-Time key is used for multiplication.
Example: 2) (X/TIME) (1.00) (DPT 1) would register a sale of 2.00 in Dept 1.
The key is also used for displaying the current time on the display
FC
The FC key is used for tendering in a foreign currency for example the Euro. For further information to setting up this feature see page 27
RA
The RA key is the function for Received on Account. An amount that is entered into the RA key as cash will increase the cash in drawer. A popular use for this function would be to pay in a float.
Example: Enter Amount Press RA Press Cash
PO
The PO key is the function for Paid Out. An amount that is entered into the PO key as cash will decrease the Cash in drawer. A popular use for this function is a Float out system.
Example: Enter Amount Press PO Press Cash
CANCEL
The Cancel key is used to Cancel the whole current transaction. All items within the transaction will be voided automatically. Press Cancel at any point during the current transaction
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EC
The Error Correct key will void the last item that was registered. Simply press the EC key to void the last item
VOID
The Void key is used for voiding any item in the current transaction.
Example: Press Void 1.00 DPT 1 or Press Void Press/Scan PLU
RETURN
The Return key is used for voiding any item that was registered in a previous transaction.
Example: Press Return 1.00 DPT 1 or Press Return Press/Scan PLU
DISCOUNT (- Key)
The key is used to discount a whole amount from a transaction total. For example a 50p Coupon.
Simply enter the amount to be discounted and press the key. The user can pre-set the key if required.
% Discounts
The -% key is used to discount a percentage from either a single item or a sub total of multiple items. The user can pre-set the -% key if required.
The +% key is used to add a percentage to either a single item or a sub total of multiple items. The user can pre-set the +% key if required.
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FLAGS
This is for the Engineers use. Flags are settings of the ET-6600 and can change the way the machine works. Please do not alter these without consulting your Geller dealer.
INITIALISE
If in the unlikely event the ECR is in a Lock up situation i.e. not able to produce a transaction or the machine is continuously bleeping then an initialisation is required. Sometimes known as a P Loop reset.
Turn the Key to the P2 position on the control lock, power off the ECR for 30 Seconds. Power on the ECR and turn the key back to the R position. The error will be cleared.
SYSTEM CLEAR
IMPORTANT
The system clear should only be carried out by a trained engineer. This procedure will completely clear all of the memory and sales data of the ECR.