I was responsible to maintain deep technical knowledge of multiple technologies

within a customers IT environment

My work experience has helped me learn essential principles of installing, build
ing, upgrading, repairing, configuring, troubleshooting, optimizing, and prevent
ative maintenance on desktop, server, storage and network hardware.
I have performed Administrative/Maintenance/troubleshooting task on different ve
ndors likes Dell,HP, Ibm,Cisco,EMC,Netapp
Server - HP/DELL/IBM rack-mounted and blade servers on Intel/AMD platform
Network - Cisco Router/Switch
Storage - EMC Clariion/VNX/Netapp/Datadomain/DELL
Converged Infrastructure - VBlock - Cisco UCS/VNX/Nexus 1000V
Configure and apply BIOS configuration settings to control Hardware behaviour
Virtualization support,Boot sequence,Enabling and disabling devices,BIOS securit
y (passwords, drive encryption)
Use built-in diagnostics
Differentiate between motherboard components, their purposes, and properties
Sizes - ATX,Micro-ATX,ITX
Expansion slots- PCI,PCI-X,PCIe,miniPCI,CNR,AGP2x, 4x, 8x
RAM slots, CPU sockets,Chipsets,North Bridge,South Bridge,CMOS battery,Jumpers,P
ower connections and types
Fan connectors,USB,drive activity lights,Bus speeds
Working knowledge and understanding of RAM types and features.
Memory Types- DDR,DDR2,DDR3,SDRAM,SODIMM,RAMBUS,DIMM
Parity vs. non-parity ,ECC vs. non-ECC
RAM configurations -
Single channel vs. dual channel vs. triple channel,Single sided vs. double sided
,RAM compatibility and speed
Install and configure expansion cards
Install and configure storage devices and use appropriate media
Optical drives- CD-ROM,DVD-ROM,CD-RW,DVD-RW,Dual Layer DVD-RW
Connection types-External,USB,Firewire,eSATA,Internal SATA, IDE and SCSI
IDE configuration and setup (Master, Slave, Cable Select)
SCSI Architecture and SCSI IDs assignments (015)
Hot swappable drives
Solid state/flash drives-Compact flash,SD,Micro-SD,Mini-SD,xD,SSD,
RAID configuration
Configuration of standalone Tape drive and Robotic Tape Library/Autoloader.
Understand CPU types and features and select the appropriate cooling method
Socket types - Intel and AMD
Characteristics -Speeds,Cores,Cache size/type,Hyperthreading,Virtualization supp
ort,Architecture (32-bit vs. 64-bit),Integrated GPU
Cooling technique - Heat sink ,Fans,Thermal paste,Liquid-based
Install an appropriate power supply based on connector types and their voltages
Evaluate types and features of display devices.
CRT,LCD,LED,Plasma,Projector,OLED,Refresh rates,Resolution,Native resolution,Bri
ghtness/lumens
Analog vs. digital,Privacy/antiglare filters,Multiple displays
Identify display connector types and associated cables
Display connector types -DVI-D,DVI-I,DVI-A,Displayport,RCA,DB-15,BNC,miniHDMI,RJ
-45,miniDin-6
Display cable types- HDMI,DVI,VGA,Component,Composite,S-video,RGB
Device connectors,pin arrangements and device cable types - SATA,eSATA,IDE,USB,I
EEE1394,SCSI connector parallel,Serial
Install and configure various peripheral devices
Input devices -Mouse,Keyboard,Scanner,KVM,Microphone
Output devices-Printers,Speakers,Display devices
Understand various printer types like Laser, Inkjet
Perform installation of appropriate printer drivers for a given operating system
to configure printers
Perform printer maintenance as follow
Replacing toner, applying maintenance kit, calibration, cleaning
Replace paper, clean heating element, remove debris
Replace ribbon, replace print head, replace paper
Sharing local/networked printer via Operating System settings