Enterprise Knowledgemanagement

Definition
Knowledgement Management is a formal, structured and quick initative for
improvement of company data archiving, circulation and use of knowledge
within an enterprise, an organisation and company wide project teams.
It is a formal process for transfer of knowledge into the company assets.
(Ref. Davenport) (Ref. Davenport)
What do we understand about Knowledgement Management?
Knowledgement Management is the collection of data with a relatively
high effort but with a high usage after monitoring, clustering and structural
archiving.
05.04.2013 Prof. Hermann Mohnkopf HTW Berlin 1
Enterprise Knowledgemanagement
Advantages of Knowledgemanagement
What are the advantages and assistance aspects of the Knowledge Management?
Quick findings in internal and external systems
Reducement of time in searching information
Deduction of time by avoiding redundancy in different working processes
Continuous and quick access to information less work load Continuous and quick access to information less work load
Improved team spirit with easier communication and cooperation in processes
Support for a quicker, cost effective and stronger solution
Quick and reliable contact to the right person (company and system
integration)
Increase of innovative steps and better competition prerequisites
Effective use of existing data and newly implemented information technology
systems
Possibilty of communication between different IT solutions and internet
05.04.2013 Prof. Hermann Mohnkopf HTW Berlin 2
Enterprise Knowledgemanagement
reading
analysing
capturing
transfering of
own problem
solution
effort
Collection of knowledge
identification
monitoring
structuring
detailing
Archiving
(IT based)
Firstly the effort is high than low!
Firstly the use is lowthan (later) high !
05.04.2013 Prof. Hermann Mohnkopf HTW Berlin 3
usage
Advantage of usage
Means: as quicker one can collect the necessary
information as quicker one can reach an effective
proportion between effort and use !
Enterprise Knowledgemanagement
Problem
focused
Strategy
method
Technology
Integration
of
existing
company
systems
05.04.2013 Prof. Hermann Mohnkopf HTW Berlin 4
Top Down
BottomUp
Security
openers
relationship
team oriented
Knowledgemanagement
System
Enterprise Knowledgemanagement
Design
knowledge structuring
Use of knowledge
Prof. Hermann Mohnkopf HTW Berlin 5
Drawing
Process sheet
Quality control plan
Standards
Data management
Design-/Make-/
Build-Guide
Design
Manufacturing
IT tools
05.04.2013
Enterprise Knowledgemanagement
Knowledge is not a conventional production factor because
- it is a resource which is not separable !
If I give you a dollar and you give me a dollar, then we have
a dollar each. a dollar each.
But if I give you an idea and you give me an idea,
we have two ideas each.
- it is a resource which is not wearing out by use,
- it is a resource which can not be propagated from itself,
05.04.2013 Prof. Hermann Mohnkopf HTW Berlin 6