COURSE OBJECTIVE The course content will provide students with a holistic overview of a variety of aspects of Knowledge management including intellectual capital and organizational learning. Most importantly, theoretical conceptualizations will be transformed into practical implications that can be utilized in the workplace environment.
COURSE DESCRIPTION The purpose of this course is to enhance students capacity to do the job of a knowledge manager and/or successfully design and implement corporate knowledge management initiatives. Topics to be covered include:
Concept of Knowledge Defining Knowledge Management History and Evolution of Knowledge Management Elements of Knowledge Management (Knowledge Creation and Knowledge Sharing) characteristics of knowledge-intensive organizations and knowledge workers; identification, measurement and management of intellectual capital; Knowledge Roles and skills Knowledge Management Tools Implementation of Knowledge Management Critical Success Factors of Knowledge Management Projects Role of Knowledge Management in Public Sector Applications of Knowledge Management in Enterprise Organization(HR, Marketing, Finance etc)
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LEARNING OUTCOMES
Upon completion of this course, students will be able to complete the following key tasks:
Interpret and understand the concept of knowledge management in terms of current business practices and technologies. Identify and understand the role of Knowledge Management in enterprise organizations Plan, design and implement Knowledge Management initiatives in organizations
PRIMARY TEXTS
Introduction to Knowledge Management, Filemon A., Uriarte Jr (ASEAN Foundation, 2008) ( referred to as IKM) The Knowledge Creating Company, Nonaka & Takeuchi (referred to as KCC) Thomas H. Davenport & Laurence Prusak, Working Knowledge: How Organizations Manage What They Know , (Harvard Business School Press, 1998 & 2000) (referred to as WK)
EVALUATION Learning in this course results primarily from in-class discussion of readings and cases and out of class analysis. The balance of the learning results from the lectures on concepts, from related readings, and from researching your presentations, cases, assignments and projects. All work will be evaluated on an individual basis except in certain cases where group work is expected. Group members will share the same grade in group projects. Your final grade will be calculated according to the following breakdown:
COURSE GRADING Mid Term 20% Project 15% Class participation 05% Assignments/Quizzes 10% Terminal 50%