Avalanche

Avalanche Enabler 5.
3
User Guide
30/05/2012
Copyright 2012 by Wavelink Corporation. All rights reserved.
Wavelink Corporation
10808 South River Front Parkway, Suite 200
South Jordan, Utah 84095
Telephone: (801) 3169000
Fax: (801) 3169099
Email: customerservice@wavelink.com
Web site: www.wavelink.com
No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing
from Wavelink Corporation. This includes electronic or mechanical means, such as photocopying, recording, or information storage and
retrieval systems. The material in this manual is subject to change without notice. The software is provided strictly on an as is basis. All
software, including firmware, furnished to the user is on a licensed basis. Wavelink grants to the user a nontransferable and nonexclusive
license to use each software or firmware program delivered hereunder (licensed program). Except as noted below, such license may not be
assigned, sublicensed, or otherwise transferred by the user without prior written consent of Wavelink. No right to copy a licensed program
in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or incorporate any form or portion
of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network
without written permission from Wavelink. The user agrees to maintain Wavelinks copyright notice on the licensed programs delivered
hereunder, and to include the same on any authorized copies it makes, in whole or in part. The user agrees not to decompile, disassemble,
decode, or reverse engineer any licensed program delivered to the user or any portion thereof. Wavelink reserves the right to make changes
to any software or product to improve reliability, function, or design. The information in this document is bound by the terms of the end user
license agreement.
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Table of Contents
Chapter 1: Introduction 1
InterfacingwithMobileDevices 1
AboutThisGuide 2
Chapter 2: Installation and Configuration 4
InstallingtheEnablerviaActiveSync 4
RunningtheExecutableFile 4
ConfiguringtheEnabler 5
ManuallyModifyingtheEnablerConfiguration 5
ImportingProfileSettingstoConfiguretheEnabler 7
InstallingtheEnablerontheMobileDevice 7
AvalancheEnablerConfigurationPackage 8
AddingtheAvalancheEnablerConfigurationPackage 8
ConfiguringtheAvalancheEnablerConfigurationPackage 9
DeployingtheConfiguration 10
InstallingandConfiguringtheWindowsEnabler 10
Licensing 11
Chapter 3: Using the Avalanche Enabler 12
LaunchingtheEnabler 12
ChangingEnablerViews 13
LaunchingApplications 14
UsingScantoConfig 14
ReceivingUpdatesandInstallingApplications 15
PostponingPackageInstallation 15
InitiatingaDevice-SideUpdate 16
SendingaMessagetotheAvalancheConsole 16
ManagingWirelessNetworkSettingsfromtheEnabler 16
ViewingEnablerStatus 18
ExitingtheEnabler 20
Chapter 4: Managing Devices from the Avalanche Console 21
UpdatingMobileDevices 21
UnderstandingSoftwarePackages 21
BeforeYouUpdate 22
PreparingtheServerforaSerialConnection 22
PreparingtheServerforaWLANConnection 23
PreparingtheServerforaWWANConnection 23
UpdatingMobileDevices 24
SingleDeviceUpdates 24
GroupUpdates 25
ScheduledUpdate 25
RemovingPackagesfromDevices 27
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ConfiguringtheTerminalIDSettings 27
ContactingMobileDevices 28
SendingMessages 28
PingingMobileDevices 29
ConfiguringMobileDeviceProperties 29
ViewingandEditingProperties 29
CreatingCustomProperties 30
CreatingDevice-SideProperties 31
Chapter 5: Enabler Configuration Utility 32
ConfiguringConnectivity 32
ConnectionTab 33
ServerContactTab 35
NetworkTab 38
NameServerTab 39
WirelessTab 41
AdapterTab 42
DataTab 44
SaaSTab 46
ConfiguringPerformance 47
UserInteractionTab 47
PreferencesTab 49
ExecutionTab 52
ScanConfigTab 53
RegistryTab 54
AlertsTab 56
ReportingTab 57
ConfiguringDisplay 59
DisplayTab 60
TaskbarTab 62
MenuTab 64
ShortcutsTab 67
Wavelink Contact Information 70
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Chapter 1: Introduction
TheEnablerisanapplicationthatisinstalledonmobiledevicestofacilitatecommunication
betweenthedeviceandamobiledeviceserver.Themobiledeviceserverallows
communicationbetweenthemobiledeviceandtheAvalancheConsole.
TheEnablercanmanageanumberoffunctionsonthemobiledevicetoallowadministratorsto
configuremobiledevices.Thesefunctionsinclude:
ControloftheWiFiradio.Thisallowsyoutoconfiguretheradio(IEEE802.11)settingsof
themobiledevicefromtheAvalancheConsoleoratthemobiledevicethroughtheEnabler
GUI.
Controlofnetworksettings.ThisallowsyoutoconfiguretheIPsettingsofthemobile
devicefromtheAvalancheConsoleoratthemobiledevicethroughtheEnablerGUI.
ControloftheWWANradio.ThisallowsyoutoconfigureWWANsettingsonthemobile
deviceinordertoconnecttotheAvalancheConsolewhenoutof WiFirange.
YoucanalsousetheEnablertoperformthefollowingtasks:
Lock-downthemobiledevicetopreventusersfromaccessingotherinstalledcomponents.
CreateshortcutstootherapplicationsintheEnablerinterfaceandlaunchthemonthe
mobiledevice.
ViewcommunicationbetweentheEnablerandthemobiledeviceserver,including
softwareandconfigurationdownloads.
ViewmessagessentbyanadministratorfromtheAvalancheConsoletothemobiledevice.
TheEnablerusesFlashmemorytoensurethatitsurvivesacoldboot.Wavelinkworkswithin
theconstraintsofthemobiledevicetodeterminethebestmethodtorestoretheEnablertothe
mobiledevicefromtheFlashmemorystoragelocationintheeventofacoldboot.
InterfacingwithMobileDevices
AboutThisGuide
Interfacing with Mobile Devices
TheAvalancheEnablerinterfaceswiththefollowingcomponentsofamobiledevice:
The File System
TheEnablerrequiresabout1MBofspaceonthemobiledeviceandadditionalspaceonthe
Flashdrivetoprovideforcoldbootrecovery.
SincepartoftheEnablersdesignprovidesforthedownloadofconfigurationfilesand
applicationsfromamobiledeviceserver,theEnablermaywriteotherfilestovolatileandnon-
volatilememory.Forexample,theEnablerallowsuserstodownloadandinstalltheWavelink
TerminalEmulationClientoverthenetworkconnection.
The Registry
TheEnablerusesthemobiledeviceregistrytoobtainandconfiguretheIPsettingsoftheradio
cardonthemobiledevice.SoftwarepackagesthatareinstalledthroughtheEnablermayalso
addregistryentriestothemobiledevice.
The WiFi Radio
TheEnablerisdesignedtocontrolandconfiguretheWiFiradio(802.11)cardonthemobile
device.TheEnablerinterfaceallows userstoconfigurethevariouscomponentsoftheradio
cardonthemobiledevice,includingtheSSIDandencryption/authenticationsettings.
The Cellular Radio
Ifthedevicehasacellularradio,theEnablercanuseittoconnecttothemobiledeviceserver
tocheckforupdatesandtransmitstatistics.
NOTE:TheEnablercanonlyusethecellularradiowhenthedevicehasaWindowsMobile
operatingsystem.
About This Guide
Thisdocumentassumesthatyouhavethefollowing:
FamiliaritywiththemobiledevicestowhichyouaredeployingtheEnabler.
Ageneralunderstandingofthebasicoperationalcharacteristicsofyournetworkoperating
systems.
KnowledgeofWavelinkAvalancheproducts.
Administrativeaccesstoyournetwork.
ThetermAvalancheConsoleappliestoAvalancheMC,AvalancheSE,orAvalancheOn
Demand.IfyouareusingAvalancheMCorSE,theinstructionsprovidedinthismanualare
fortheWebConsole.
Thishelpusesthefollowingtypographicalconventions:
Courier
New
Anytimeyouinteractwiththephysicalkeyboardortypeinformationintoatext
boxthatinformationappearsinthe Courier New textstyle.Thistextstyleis
alsousedforfilenamesorfilepathslistedinthetext.
Examples:
ThedefaultlocationisC:\Program Files\Wavelink\Avalanche.
PressCTRL+ALT+DELETE.
Bold Anytimethisguidereferstoanoption,suchasdescriptionsofdifferentoptionsin
adialogbox,thatoptionappearsintheBoldtextstyle.Thisisalsousedfortab
namesandmenuitems.
Example:
Click File > Open.
Italics Anytimethisguidereferstothetitlesofdialogboxes,thatsectionappearsinthe
Italicstextstyle.
Example:
TheInfrastructure Profilesdialogboxappears.
Chapter 2: Installation and Configuration
TheAvalancheEnablerisinstalledonyourmobiledevicesusingActiveSync.Youcan
configuretheEnableratthetimeofinstallationorlaterthroughtheAvalancheConsoleusing
theAvalancheEnablerconfigurationpackage.Ifyouhaveconfigurednetworkormobile
deviceprofilesthatyouwanttousetoconfigurethedevice,youcanexportthosefromthe
AvalancheConsoleandapplythemontheEnableratthetimeofinstallation.
FutureconfigurationchangestotheEnablercanbedeployedfromtheAvalancheConsole
usingtheEnablerConfigurationPackage.Someconfigurationoptionsarealsoavailableonthe
deviceoncetheEnablerhasbeeninstalled.
Thischapterprovidesthefollowinginformation:
InstallingtheEnablerviaActiveSync
AvalancheEnablerConfigurationPackage
InstallingandConfiguringtheWindowsEnabler
Licensing
Installing the Enabler via ActiveSync
WavelinkprovidesanexecutablefilethatyouusetoinstalltheEnableronyourmobiledevice
viaanActiveSyncconnection.YouhavetheoptiontoconfiguretheEnablerbeforeitis
installedonthedevicebyusingtheincludedconfigurationutility.
Thissectionprovidesinformationaboutpre-configuringandinstallingtheEnablerusing
ActiveSync.Thefollowingtasksareincluded:
RunningtheExecutableFile
ConfiguringtheEnabler
InstallingtheEnablerontheMobileDevice
Running the Executable File
YoucanobtaintheEnablerexecutablefilefromtheWavelinkwebsiteorbycontacting
WavelinkCustomerService.SavethisfileonacomputerwithActiveSyncorWindowsMobile
DeviceCenterinordertobeabletoinstalltheEnableronyourdevice.
To install:
1 SavetheEnablerfiletoacomputerwithActiveSyncorWindowsMobileDeviceCenterand
double-clicktheEnablerexecutablefile.
AWelcomedialogboxappears.
2 ClickNext.
TheLicenseAgreementscreenappears.
3 ClickI Agreetoagreetothelicenseagreementandcontinueinstallation.
TheChooseInstallLocationscreenappears.
4 ClickInstalltoinstalltheEnabler,orbrowsetothelocationwhereyouwanttosaveit.
Thefilesareextractedandinstalled.Wheninstallationisfinished,theCompletescreen
appears.
5 Ifyouwanttostarttheconfigurationutilityimmediately,ensuretheRun Wavelink
Avalanche Enablerboxisenabled.
6 ClickFinish.
Configuring the Enabler
ToconfiguretheEnableratthetimeofinstallation,usetheconfigurationutilityincludedwith
theEnablerintheexecutablefile.Ifyouhavecreatedandexportednetworkormobiledevice
profilesfromtheAvalancheJavaConsole,youcanimportthosesettingstoconfigurethe
Enableratthetimeofinstallation.
NOTE:ExportingprofilestoconfiguretheEnablerisnotavailable
withAvalancheOnDemand.
YoucanalsoconfiguretheEnablerfromAvalancheusingeithertheEnablerconfiguration
utilitypackageorascantoconfigprofile.
Thissectionincludesthefollowingtasks:
ManuallyModifyingtheEnablerConfiguration
ImportingProfileSettingstoConfiguretheEnabler
Manually Modifying the Enabler Configuration
BeforeyouinstalltheEnableronthedevice,youcanusetheconfigurationutilityavailable
withtheActiveSyncinterfacetomanuallycreateanAvalancheEnablerconfiguration.Youcan
alsousetheconfigurationutilitytomodifyanexistingconfiguration.
To create or modify an Avalanche Enabler configuration:
1 IfyouenabledRun Wavelink Avalanche Enabler,theWavelink Product Configuration
windowwillappearafteryouvefinishedtheinstallationtoyourPC.Youcanalsoaccess
thiswindowby:
double-clickingtheEnablershortcutonthedesktop.
-Or-
clickingStart > Programs > Wavelink Avalanche > [device name] Avalanche Enabler.
Wavelink Product Configuration Window
2 ClicktheEnabler Settingsbutton.
TheAvalanche Update Settingsdialogboxappears.
3 UsethetabsintheAvalanche Update SettingsdialogboxtomodifytheAvalancheEnabler
configuration.
NOTE:FormoreinformationaboutoptionsintheAvalanche Update Settingsdialogbox,refer
toEnablerConfigurationUtilityonpage32.
4 Afteryouhavefinishedmodifyingtheconfiguration,clickOK.
TheconfigurationissavedandtheAvalanche Update Settingsdialogboxcloses.
NOTE:TheUse default install settingsoptionontheWavelink Product Configuration
windowonlyappliestochoicespresentedonthedeviceduringinstallation,suchasthe
locationtoinstall.Enablingthisoptionwillnotaffectanyconfigurationsmadethroughthe
Enablerconfigurationutility.
Importing Profile Settings to Configure the Enabler
Ifyouhaveexistingnetworkormobiledeviceprofileswithsettingsthatyouwanttousefor
thenewEnabler,youcanusethosesettingswhenyouareinstallingtheEnableronthedevice.
ExporttheprofilesettingsfromtheAvalancheConsoleandthenimportthemwiththe
EnablerConfigurationUtilityatthetimeofinstallation.Forinstructionsonexportingnetwork
and/ormobiledeviceprofiles,seetheAvalancheJavaConsoleUserGuide.
ThisoptionisnotavailableforAvalancheOnDemandusers.
NOTE:Whenimportingnetworkprofiles,theWWANsettingsarenotimported.These
mustbemanuallyconfigured.
To import profile settings to configure the Enabler:
1 IfyouenabledRun Wavelink Avalanche Enabler,theWavelink Product Configuration
windowwillappearafteryouvefinishedtheinstallationtoyourPC.Youcanalsoaccess
thiswindowby:
double-clickingtheEnablershortcutonthedesktop.
-Or-
clickingStart > Programs > Wavelink Avalanche > [device name] Avalanche Enabler.
2 ClickImport.
TheImport Avalanche Settingsdialogboxappears.
3 Click[...]tonavigatetothefileyouwanttoimport,thenclickOpenwhenyouhave
selectedit.
4 TypetheencryptionpasswordsetattheAvalancheConsoleinthePassword textbox.
5 ClickImport.
TheInclude imported data with configoptionisenabled,andtheEnablerwillusethe
configurationwhenyouuseConfig OnlyorInstall & Config.
Installing the Enabler on the Mobile Device
AfteryouhaveconfiguredtheEnablerasdesired,useaMicrosoftActiveSyncorWindows
MobileDeviceCenterconnectiontoinstalltheEnableronthemobiledevice.
To install the Enabler on the mobile device:
1 Ensurethatyouhaveanactivepartnershipbetweenthehostsystemandthemobiledevice.
2 Onthehostsystem,accesstheWavelink Product Configurationwindow.
3 Ifyouwanttousethedefaultinstallationsettingsratherthanrespondtoeachprompt
duringtheinstallation,enabletheUse default install settingsoption.
4 ClickApplication & Config.
TheProduct Installdialogboxappearsanddisplaystheprogressofthedownload.
Afterthedownloadiscomplete,theWavelink Product Configurationwindowindicatesthat
theEnablerhasbeensuccessfullyinstalled.
Avalanche Enabler Configuration Package
YoucanconfiguretheEnableratthetimeofinstallation.However,ifyouwanttoconfigure
theEnablerafteritisinstalled,youcanusetheAvalancheEnablerconfigurationpackage.
Usingtheconfigurationpackage,youcansetconfigurationsanddeploythemtoyourdevices
fromtheAvalancheConsole.(ThepackagemustbedownloadedfromtheWavelinkWebsite
andaddedtoanAvalanchesoftwareprofile.)
ThissectionprovidesinformationontheAvalancheEnablerconfigurationpackage,including:
AddingtheAvalancheEnablerConfigurationPackage
ConfiguringtheAvalancheEnablerConfigurationPackage
DeployingtheConfiguration
Adding the Avalanche Enabler Configuration Package
AddtheAvalancheEnablerconfigurationpackagetotheAvalancheConsolebeforeyoucan
configuretheEnableroptions.Onceinstalled,youwillhaveaccesstotheconfigurationutility
fortheEnabler.
YoucaneithercreateanewsoftwareprofilefortheEnablerpackageoraddittoanexisting
profile.Stepstocreateaprofileareincludedintheseinstructions.Ifyouareaddingapackage
toanexistingprofile,skiptostep8.
NOTE:InordertousepackageutilitiestoconfigureapackagefromtheWebConsole,you
musthaveacurrentJREinstalledonthecomputerwhereyouareusingtheWebConsole.
Avalanchewilldownloadthepackageutilitytothelocalcomputertoallowyoutoconfigure
thepackage,andthensaveyourchangestothepackage.
To add a software profile:
1 FromtheProfilestab,clickNew Profile.
TheNew Profiledialogboxappears.
2 SelectSoftware Profile.
TheNewProfileDetailspageappears.
3 TypeanamefortheprofileintheNametextbox.Softwareprofilenamesarecase-sensitive
andmustbeunique.
4 Ifdesired,enabletheprofilenow.
5 ClickLaunch wizardtousetheSelectionCriteriaBuildertodeterminewhichdevicesthe
softwareprofilewillbeappliedto.
6 ClickSave.
7 TheSoftwareProfilepageappears.IntheSoftware Packagespanel,clickNew.
8 TheSoftwarePackageWizardappears.SelectInstall an Avalanche package.
9 ClickSelect Packagetobrowsetothelocationofthesoftwarepackage.Whenyouhave
selectedthefile,clickOpen.
10 IntheSoftwarePackageWizard,clickNext.
11 ALicenseAgreementappears.AcceptthelicenseagreementandclickNext.
12 Thepackagefileswillbeginextractinglocally.Whentheextractioniscomplete,clickNext.
13 TheConfigureSoftwarePackagepageappears.Ifdesired,youcanenablethepackage
immediately.
14 ClickFinish.
Configuring the Avalanche Enabler Configuration Package
YoucanconfiguretheEnablersoftwarepackagefromtheSoftwarePackagespanelonthe
SoftwareProfilepage.
To configure the Avalanche Enabler package:
1 FromtheAvalancheConsoleProfilestab,clickthenameofthesoftwareprofilethathas
theEnablersoftwarepackage.
2 IntheSoftwarePackagespanel,clickConfigurenexttothenameoftheEnablerpackage
youwanttoconfigure.
NOTE:IfyoudonothaveJavainstalledlocally,clickInstall JavaintheConfigurecolumn.
AfterinstallingJava,theConfigureoptionwillbeavailable.
3 Dependingonyourbrowserandsecuritysettings,youmaybepromptedtotrustthe
Wavelinkcertificate.Ifyouarepromptedtoselecttheprogramtouseforopeningthefile,
chooseJava Web Start LauncherfromthelistandclickOK.
4 TheConfigure Software Package dialogboxappearsandthepackageutilityisdownloaded.
ClickNext.
5 SelecttheutilityyouwanttouseandclickLaunch Config.
6 Theutilityislaunched.Configurethepackageoptionsasdesired.
NOTE:IfthereisanerrorsayingthatJavawasunabletolaunchtheapplication,checkthe
Javasettingsforyourcomputer.FromtheJavaControlPanel(accessiblefromthe
WindowsControlPanel),gototheGeneraltab.ClickSettingsintheTemporaryInternet
Filesarea.EnsurethattheKeep temporary files on my computeroptionisdisabledand
applythechange.
7 Whenyouaredoneconfiguringthepackage,clickNextintheConfigure Software Package
dialogbox.
8 TheconfigurationissenttotheEnterpriseServer.ClickFinishtoclosethedialogbox.The
configurationswillbeappliedwhenthepackageisdeployed.
Deploying the Configuration
OnceyouhaveconfiguredtheEnablersettings,deploytheconfigurationtothemobiledevice
fromtheAvalancheConsole.Toforcethemobiledevicetoconnecttothemobiledeviceserver
andretrievetheconfiguration,usetheEnablerinterfaceonthedevice.
Useoneofthefollowingmethodstodeploytheconfiguration:
FromtheMobile Device InventorytabintheAvalancheConsole,right-clickonthedevice
towhichyouwanttodeploytheconfigurationandselectUpdate Now.
-Or-
Fromthedevice,launchtheEnablerandselectFile > Connect.
Installing and Configuring the Windows Enabler
TheWindowsEnablerisdesignedtorunondesktopcomputersrunningWindows.The
installerfortheWindowsEnablerallowsyoutoconfiguretheEnablerduringinstallation.To
configuretheWindowsEnablerafteritisinstalled,clickStart
> Programs > Wavelink Avalanche > Avalanche Enabler Config.Forinformationonthe
optionsavailableintheConfigurationUtility,seeEnablerConfigurationUtilityonpage32.
To install:
1 SavetheEnablerfiletoacomputerwithActiveSyncorWindowsMobileDeviceCenterand
double-clicktheEnablerexecutablefile.
AWelcomedialogboxappears.
2 ClickNext.
TheLicenseAgreementscreenappears.
3 ClickI Agreetoagreetothelicenseagreementandcontinueinstallation.
4 TheChooseComponentsscreenappears.IfyouwanttoconfiguretheEnablerbefore
startingtheEnablerservice,makesuretheConfigure the Enablercheckboxisenabled.
ThiswillopentheEnablerConfigUtilitybeforetheinstallationcompletes.ClickInstallto
installtheEnabler.
5 Thefilesareextractedandinstalled.IfyouselectedtoconfiguretheEnabler,theEnabler
ConfigurationUtilitywillappear.ConfiguretheoptionsasdesiredandthenclickOK.You
mustclosetheConfigurationUtilityinordertocompletetheinstallation.
6 Wheninstallationisfinished,theCompletescreenappears.ClickFinish.
Licensing
TheEnablerdoesnotrequirealicensetofunctiononthemobiledevice.Youcaninstalland
usetheAvalancheEnablerwithlimitedfunctionalitywithoutobtainingalicense.
However,eachmobiledevicethatreportstoamobiledeviceserverrequiresalicense.
LicensingmobiledevicesismanagedthroughtheAvalancheConsole.Formoreinformation
aboutlicenses,refertotheAvalancheuserguide.Toobtainlicenses,contactWavelink
CustomerService.
Chapter 3: Using the Avalanche Enabler
TheEnablerhastwoprimarycomponents:theEnablergraphicalinterfaceandtheAvalanche
Monitor.
TheEnablerinterfaceallowsyoutointeractwithandconfiguretheEnabler.TheMonitoris
thecomponentoftheEnablerthatlistensforcommunicationrequestsfromthemobiledevice
server.Bydefault,theMonitorrunsinthebackgroundonthemobiledevice.Youcan,
however,stoptheMonitorfromlaunchingwhenthemobiledevicebootsorconfigurethe
MonitortoterminatewhenevertheEnableristerminatedonthemobiledevice.IftheMonitor
isnotactiveonthemobiledevice,thenthemobiledevicewillnotbeabletoreceive
communicationsfromAvalancheandwillnotreceiveautomaticupdates.
WhentheMonitorreceivesanupdaterequestfromAvalanche,itcontactsthemobiledevice
servertodownloadtheupdate.TheMonitorisalsoresponsibleforkeepingtrackofperiodic
updates.Whenaperiodicupdateisdue,theMonitorqueriesthemobiledeviceserverfor
availableupdates.
Thischapterprovidesthefollowinginformation:
LaunchingtheEnabler
ChangingEnablerViews
LaunchingApplications
UsingScantoConfig
ReceivingUpdatesandInstallingApplications
SendingaMessagetotheAvalancheConsole
ManagingWirelessNetworkSettingsfromtheEnabler
ViewingEnablerStatus
ExitingtheEnabler
Launching the Enabler
WhenyoulaunchtheEnableronthemobiledevice,theEnablerinterfaceappears.This
interfaceallowsyoutoperformthefollowingtasks:
ConfiguretheAvalancheEnablersettings.
LaunchapplicationsintheProgramsview.
ConnecttotheAvalancheConsoleanddownloadavailableupdates.
TolaunchtheAvalancheEnabler,selecttheEnablericonfromtheWindowsStartmenuor
desktopshortcut.
Changing Enabler Views
TheEnablerhasthreeviews:
Programs View.TheProgramsviewshowstheAvalanche-deployedapplicationsand
Avalanche-createdshortcuts.Userscandouble-clickaniconorshortcuttolaunchthe
application.
Updates View.TheUpdatesviewdisplaysinformationaboutthemobiledevice
communicationwiththemobiledeviceserver.
Split-Screen View.Bydefault,theEnablerusesasplit-screenmodetodisplaybothviews.
However,youcanusethemenustoforcetheEnablertodisplayonlyoneoftheprevious
views.
TheEnablerViewmenuallowsyoutoconfigurewhichtypesofsoftwarepackagesappearin
theProgramsviewandhowiconsintheProgramsviewarearranged.
YoucanenableoneofthefollowingoptionsintheEnablerViewmenutospecifyhowiconsin
theProgramsviewdisplay:
Icons(Default) TheEnablerdisplaysonlytheiconsfortheapplicationsandpackagesthat
appearintheProgramsview.
List TheEnablerdisplaystheapplicationsandpackagesthatappearinthe
Programsviewinalist-typeformat.
Details TheEnablerdisplaystheapplicationsandpackagesthatappearinthe
Programsviewinalistformatthatalsoprovidesdetails(size,location,etc.)
abouteachapplicationorpackage.
YoucanenableoneofthefollowingoptionsintheEnablerViewmenutospecifywhichtype
ofsoftwarepackagesappearintheProgramsview.
Launchable(Default) TheEnablerdisplaysonlylaunchableexecutablesorshortcutsinthe
Programsview.
All Packages TheEnablerdisplaysallsoftwarepackagesthatthedevicehasreceived,
installed,and/orrejected.
To switch between views:
1 IntheEnabler,accesstheViewmenu.
2 Dependingonyourviewpreference,chooseoneofthefollowing:
EnableonlyPrograms(anddisableUpdates)tocausetheEnablertodisplayonlythe
Programsview.
EnableonlyUpdates(anddisablePrograms)tocausetheEnablertodisplayonlythe
Updatesview.
EnablebothProgramsandUpdatestocausetheEnablertodisplayboththeUpdate
andProgramsviewsinsplit-screenmode.
Launching Applications
Bydefault,theProgramsviewoftheEnablerdisplaysthesoftwarepackagesthatareinstalled
onthemobiledeviceand/orshortcutstootherapplicationsonthemobiledevice.Tolaunchan
applicationfromtheProgramsviewoftheEnabler,double-clicktheshortcutortheiconfor
thesoftwarepackage.
Using Scan to Config
ScantoConfigallowsyoutouseaScanWedgeorscannerinterfacetorelaysettingstothe
Enablerbyscanningbarcodes.ToconfigurenetworksettingswithScantoConfig,createand
printbarcodescontainingtheinformation.BarcodesarecreatedusingtheAvalancheConsole.
FormoreinformationaboutcreatingtheScantoConfigbarcodes,refertotheuserguidefor
yourAvalancheConsole.
To use Scan to Config:
1 LaunchtheEnableronthemobiledevice.
2 TapFile > Scan Config.
TheScan Configurationdialogboxappears.
3 Ifthebarcodeswerecreatedusingapassword,enterthesamepasswordinthePasscode
textbox.
4 Usingthemobiledevice,scanthebarcodes.
TheRemainingtextboxdisplaysthenumbersofthebarcodesthatstillneedtobescanned.
TheScannedtextboxdisplaysthenumbersofbarcodesalreadyscanned.Forexample,if
youhave10barcodestoscanandyouhavescannedthefirsttwo,theScannedtextboxwill
display1,2andtheRemainingtextboxwilldisplay3,4,5,6,7,8,9,10.
Oncethebarcodesarescanned,themobiledeviceisconfiguredwiththesettingsfromthe
barcodes.
Receiving Updates and Installing Applications
Withthedefaultconfiguration,updatesandsoftwarepackagesthatamobiledevice
downloadsfromtheAvalancheConsoleareautomaticallyinstalledwithouttheconsentofthe
useratthemobiledevice.Youwillonlyseetheinstallationoccurringifyouareworkinginthe
Enabler.Whenanapplication-typesoftwarepackageisdownloadedtothemobiledevice,a
shortcuticonfortheapplicationappearsintheProgramsviewoftheEnabler.Double-clickor
otherwiseselecttheapplicationintheProgramsviewtolaunchtheapplication.
NOTE:Dependingontheconfigurationofasoftwarepackage,shortcutstotheapplication
maybecreatedinotherlocationsandappearinothermenusonthemobiledevice.
CertainEnablersettings,however,allowausertopostponeorrejecttheinstallationofan
update.Theusercanalsoinitiateanupdatefromthedevice.Thisiscalledadevice-side
update.
Thissectionprovidesinformationaboutthefollowing:
PostponingPackageInstallation
InitiatingaDevice-SideUpdate
Postponing Package Installation
IfyouhaveconfiguredtheEnablertoprompttheuserbeforeinstallingpackages,thenusersat
themobiledevicewillhavetheoptiontodelayorpostponetheinstallationofapackageafterit
hasbeendownloadedfromtheAvalancheConsole.Formoreinformationaboutconfiguring
theEnablertoprompttheuserbeforeinstallation,refertoUserInteractionTabonpage47.
To postpone the installation of a package:
1 DownloadanupdatefromtheAvalancheConsole.
Whenapackagedownloadiscomplete,theInstall Availabledialogboxappears.
2 TapLater.
TheInstall Reminderdialogboxappears.
3 UsetheInstall ReminderdialogboxtoconfigurethetimeintervaluntiltheAvalanche
Enablerremindsyouthatthepackageisreadytoinstall.
4 TapOK.
Aftertheconfiguredtimehaselapsed,theInstall Availabledialogboxappearsagain.
NOTE:Postponedpackagesarenotstoredinanareaofthemobiledevicethatwillsurvivea
coldboot.
Initiating a Device-Side Update
YoucanforcetheEnablertoconnecttothemobiledeviceserver.Whenthemobiledevice
connectstotheserver,itdownloadsanyavailableupdates.Thisactioniscalledadevice-side
update.Youmustconfigureaserveraddress(thiscanbedonefromtheConnectiontab)
beforetheEnablerwillbeabletocontacttheserverwirelessly.
To connect to a server:
1 LaunchtheEnableronthemobiledevice.
2 TapFile > Connect.
Ifthereareupdatesavailable,themobiledevicedownloadsandinstallsthem.Theprogress
ofthedownload/installationdisplaysintheUpdatesviewoftheEnabler.
Sending a Message to the Avalanche Console
TheEnablerallowsyoutosendatextmessagetoauseratanyAvalancheConsole.The
messageappearsasanalertintheAlertstaboftheConsole.ApersonattheConsolecan
respondbymessageorinitiateachatsession.
To send a message to the Avalanche Console:
1 FromtheEnablerinterfaceonthedevice,tapFile > Send Alert Message.
2 Inthedialogboxthatappears,typethemessagetosendtotheConsoleandclickSend.The
messageislimitedto80characters.
ThemessageappearsasanalertintheAlertstab.ApersonattheConsolecanrespondby
sendingamessagebackorbyinitiatingachatsession.
Managing Wireless Network Settings from the Enabler
Iftheinitialconfigurationofthedeviceallowsit,thedeviceusercanmanagethewireless
networksettingsforthedevicefromtheEnablerinterface.ThisincludesIPaddress
assignment,DNSserveraddresses,andencryptionandauthentication.
IfanAvalanchenetworkprofileisappliedonthedevice,youcanviewthepropertiesofthe
networkprofile.(ThisincludesnetworkprofilesthatareappliedusingScantoConfig.)You
cannotmodifythepropertiesinanetworkprofile,butyoucanswitchtousingmanual
configurationandprovidenewsettings.
NOTE:Whethertheseoptionsareavailableonthedevicedependsuponthesettingsonthe
Adaptertabwhenthedevicewasconfigured.Youcanenableordisabletheseoptionsusing
theEnablerconfigurationutilityortheAvalancheEnablerconfigurationpackage.Formore
information,seeAdapterTabonpage42.
To view and manage wireless network settings from the Enabler:
1 FromtheEnablerinterface,tapFile > Settings.
2 EnterapasswordintheInput Settings Passworddialogbox.
3 SelecttheAdaptertab.
4 EnsuretheManage Network SettingsandManage Wireless Settingsoptionsareenabled,
dependingonwhatyouwanttomanage.
5 IfyouwanttoviewthesettingsfortheAvalanchenetworkprofile,tapthe[...]buttonto
therightoftheUse Avalanche Network Profileoption.
TheAvalanche Network Profiledialogboxopens. Theexactlistofpropertiesdependson
whatpropertiesyouconfiguredforthenetworkprofile.Allencryptedpropertiesare
masked(*****)forsecuritypurposes.
Avalanche Network Profile Dialog Box
NOTE:UserscanalsoreviewnetworkprofilepropertiesbyselectingHelp > Adapter Info.
Nopasswordisrequired.ThisoptionmaybedisabledfromtheMenutabofthe
configurationutility,however.
6 Ifyouwanttousemanualsettingsinsteadofanetworkprofile,enableUse Manual
Settingsandtapthe[...]buttontotherightoftheoption.
TheAvalanche Network Profiledialogboxopens.IftheManage Network Settingsoptionis
enabled,theNetworkandDNStabsareavailable.IftheManage Wireless Settingsoption
isenabled,theWirelessandCredentialstabsareavailable.
Avalanche Network Profile Dialog Box
7 ConfigurethesettingsasdesiredandtapOK.
8 TapOKtosavethesettingsandreturntotheEnablermainscreen.
Viewing Enabler Status

TheStatustabprovidesinformationaboutthestateofthedeviceincluding:
Signal Strength.Thesignalbarsrepresentsignalstrengthfromtheaccesspointtothe
activeadapter.
Signal Quality.Thesignalbarsrepresentthesignalqualityfromtheaccesspointtothe
activeadapter.
IP Address.TheIPaddressoftheactiveadapter.
MAC address.TheMACaddressoftheactiveadapter.
SSID.ServiceSetIdentifier,orthenameofthenetworkbeingaccessed.
BSSID.TheMACaddressoftheaccesspointwithwhichtheadapterassociates.
Link Speed.Thespeedatwhichthesignalisbeingsentfromtheadaptertothedevice.
Thisisdependentonsignalstrength.
To view the Status tab:
1 FromtheEnablerinterface,tapFile > Settings.
2 EnterthepasswordintheInput Settings Passworddialogbox.
3 SelecttheStatustab.
Status Tab
NOTE:UserscanalsoreviewstatusinformationbyselectingHelp > Adapter Info.No
passwordisrequired.
Exiting the Enabler
UsetheFilemenutoexittheEnabler.IftheMonitorispassword-protectedandconfiguredto
terminateuponexitingtheEnabler,youwillberequiredtotypeapassword.Forinformation
aboutconfiguringtheEnablershutdownoptions,seePreferencesTabonpage49.
To exit the Enabler:
1 TapFile > Exit.
TheInput Exit Passworddialogboxappears.
2 TypetheexitpasswordandclickOK.
NOTE:Thedefaultexitpasswordisleave.Formoreinformationaboutconfiguring
Enablerpasswords,seeUserInteractionTabonpage47.
IftheEnablershutdownoptionisnotconfiguredtomonitorforupdates,theEnablerwill
closeimmediately.
IftheEnablershutdownoptionissettomonitorforupdatestheMonitordialogbox
appears.Determinetheactionthatyouwanttotake:
EnabletheContinue monitoringoptiontoexittheEnablerbutcontinuerunningthe
Monitor.
EnabletheStop monitoringoptiontoexittheEnablerandterminatetheMonitor.
3 ClickOK.
Chapter 4: Managing Devices from the Avalanche Console
ThissectionprovidesinformationaboutusingtheAvalancheConsoletomanagemobile
devices,including:
UpdatingMobileDevices
ConfiguringtheTerminalIDSettings
ContactingMobileDevices
ConfiguringMobileDeviceProperties
Updating Mobile Devices
UpdatesarethemethodthatAvalancheusestodownloadnewinformationtomobiledevices
withanEnabler.Theupdatemightincludeaconfigurationchange,anewapplication,an
updatetoanexistingapplication,orinstructionstodeleteanexistingapplication.
Communicationoccursbetweenmobiledevicesandthemobiledeviceserver,andifthemobile
devicemeetstheselectioncriteria,itdownloadstheupdatefromtheserver.
Thissectioncontainsthefollowinginformation:
UnderstandingSoftwarePackages
BeforeYouUpdate
UpdatingMobileDevices
RemovingPackagesfromDevices
Understanding Software Packages
AnupdateisoftenanAvalanchesoftwarepackage.Softwarepackagesaredividedintothe
followingcategories:
Control.AninternallyusedpackagespecifictotheAvalancheConsole.Anetworkprofile
isanexampleofacontrolpackage.
Application.ThesepackagesinstallanapplicationwhichcanberunfromtheApplication
Menuscreenonthemobiledevice.AnexampleofanapplicationpackageistheTelnet
Client.
Support.ThesepackagesdeliverfilesanddonotaddnewitemstotheApplicationMenu
screenonthemobiledevice.Anexampleofasupportpackageisapackagethatupdatesan
existingfile.
Auto Run.Thesepackagesautomaticallyrunafterdownloadbutdonotappearinthe
mobiledevicesapplicationlist.AnEnablerUpdateKitisanexampleofanautorun
package.
AnEnablerUpdateKitisaspecificAvalanchepackagethatprovidesanupgradetothe
Enablersoftwarerunningonyourmobiledevice.Thispackageisdeployedfromthe
AvalancheConsoleandcanbeconfiguredwiththeAvalancheEnablerconfigurationpackage.
Before You Update
Beforeyoucanupdateyourmobiledevices,youmustcreateasoftwareprofileinthe
AvalancheConsoleandinstallthesoftwarepackagetothatprofile.Youalsomustconfigure
andenablethesoftwarepackage.Forinformationoncompletingthesetasks,seeyour
AvalancheUserGuide.
Inordertoperformupdates,youalsoneedtoensureyouhaveaconnectionbetweenthe
mobiledeviceserverandthemobiledevice.Thiscanbeaserialconnection,aWLAN
connection,oraWWANconnection.
Thissectioncontainsinstructionsforthefollowingtasks:
PreparingtheServerforaSerialConnection
PreparingtheServerforaWLANConnection
PreparingtheServerforaWWANConnection
NOTE:IfyouhaveAvalancheOnDemand,youdonotneedtoperformanyofthetasksfor
preparingtheserver.
Preparing the Server for a Serial Connection
You can configure mobile device servers to automatically listen for mobile devices using the serial
ports on the remote system.
Onlyoneapplicationonahostsystemcanmaintainownershipofaserialport.Ifthemobile
deviceservercontrolstheserialportsonthehostsystem,thennootherapplicationwillbeable
tousethem.Likewise,ifanotherapplicationonthehostsystem(forexample,Microsoft
ActiveSync)hascontroloftheserialports,thenthemobiledeviceserverwillnotbeabletouse
them.
Serialconnectionsarerequiredtoimplementmobiledeviceandserverauthentication.
Serialsettingsareconfiguredinthemobiledeviceserverprofile.Onceyouconfigurethe
connectionsandupdatethemobiledeviceserver,theserverwillupdateyourmobiledevices
accordingtothesettings.
NOTE:YoucannotforceanupdateovertheserialconnectionfromtheAvalancheConsole.
Youmustinitiatetheupdatefromthedevice.
To establish serial port settings:
1 FromtheProfilestab,selecttheprofilefromtheProfileList.
2 ClickEdit.
IntheMobile Device Server Profiletab,findtheServer Resourcesregion.
3 IntheReserved Serial Portstextbox,specifytheserialportsyouwanttoreserveforthe
mobiledeviceservertouse.
4 Saveyourchanges.
IfyouareusingAvalancheSE,themobiledeviceserverisupdatedwiththechanges.Ifyou
areusingAvalancheMC,youmustdeploythechangestotheserver.
Inadditiontoconfiguringthemobiledeviceserverforserialupdates,youmustalsosetthe
Enablertoupdateoveraserialconnection.Forinformationonhowtoconfigurethis,see
ConnectionTabonpage33.
NOTE:TheAvalancheConsoledoesnotsupportUSBconnectionstomobiledevices.
Preparing the Server for a WLAN Connection
Wirelessupdatesarethepreferredmethodforupdatingthemobiledevice.Thefollowingtasks
ensurethemobiledeviceandtheMobileDeviceServercancommunicate:
EnsurethattheMobileDeviceServerandthemobiledevicehaveavalidIPaddress.
EnsurethatthemobiledeviceisconfiguredwiththecorrectIPaddressoftheMobile
DeviceServer.
Ensurethatthemobiledeviceisconfiguredwiththecorrectwirelessnetworkparameters
(ESSID,encryptionmethod,andencryptionkeys).
EnsurethatanyfirewallservicebetweenthemobiledeviceandtheMobileDeviceServer
allowsAvalanchetraffic.ForinformationontheportsusedbyAvalanche,seethe
AvalancheUserGuideappendix.
IfthemobiledeviceandtheMobileDeviceServerareonseparateIPnetworks,ensurethat
eachhasavalidIProutetotheother.
Preparing the Server for a WWAN Connection
IfthedevicehasWWANcapabilities,itcansendreportsandreceiveupdatesevenwhena
WLANconnectionisnotavailable.IfyouwantthedevicetouseaWWANconnectionwhena
WLANconnectionisnotavailable,youshouldensurethatAvalanchehasanetworkprofile
configuredwiththeappropriatesettings,andthatprofilehasbeendeployedtothedevice.
Updating Mobile Devices
AnupdateisthemethodAvalancheusestosendsoftwarepackagestothemobiledevices,
deleteorphanpackages,andchangenetworkprofilesettings.
YoucaninitiateamobiledeviceupdatefromthemobiledeviceorfromtheAvalanche
Console.Forinstructionsonhowtorequestanupdatefromthemobiledevice,seeInitiatinga
Device-SideUpdateonpage16.FromtheConsole,youcanupdateasingledevice,agroupof
devices,oryoucanscheduleanupdatetooccurataspecifictime.
SingleDeviceUpdates
GroupUpdates
ScheduledUpdate
Single Device Updates
YoucanupdateasingledevicefromtheAvalancheConsole,aslongasthedevicemeetsthe
selectioncriteriafortheupdate.Therulesthatgovernwhichmobiledevicescanreceivea
particularupdatearedeterminedbytheselectioncriteria.Formoreinformationabout
buildingselectioncriteria,refertotheAvalancheuserguide.
To update a mobile device:
1 IntheAvalancheConsole,selecttheInventorytab.
2 Enablethecheckboxtotheleftofthedeviceordevicesthatyouwanttoupdate.
3 ClickUpdate.
TheUpdate Nowdialogboxappears.
EnabletheAllow user to override the updateoptionifyouwanttogivethemobile
deviceusertheoptiontodecidewhentheinstallationtakesplace.Ifthisoptionis
enabled,theusercanselecttoinstalltheupdateimmediatelyordelaytheinstallation
byminutes,hoursordays.
EnabletheForce package synchronizationoptionifyouwantthemobiledeviceserver
toverifytheexistenceandstateofeachfileofeachpackageindividuallyratherthan
consultingthemeta-file,whichwouldnormallyprovideinformationonthosefiles.
EnabletheDelete orphan packagesoptionifyouwanttoremoveorphanpackages
fromthemobiledevice.
4 ClickUpdate Device(s).
TheStatusfieldintheActivityareaallowsyoutomonitorthestatusoftheupdate.When
adeviceisup-to-date,theInventoryliststhedeviceasUpdated.
Group Updates
YoucanperformupdatesongroupsofdevicesthatarecategorizedintoMobileDevice
Groups.
To perform a group update:
1 FromtheAvalancheConsoleInventorytab,clickthenameofthemobiledevicegroupyou
wanttoupdateintheMobileDeviceGroupspane.
2 Enablethecheckboxtotheleftofthedeviceordevicesthatyouwanttoupdate.
3 ClickUpdate.
TheUpdate Nowdialogboxappears.
EnabletheAllow User to Override the Updateoptionifyouwanttogivethemobile
deviceusertheoptiontodecidewhentheinstallationtakesplace.Ifthisoptionis
enabled,theusercanselecttoinstalltheupdateimmediatelyordelaytheinstallation
byminutes,hoursordays.
EnabletheForce Package Synchronizationoptionifyouwantthemobiledeviceserver
toverifytheexistenceandstateofeachfileofeachpackageindividuallyratherthan
consultingthemeta-file,whichwouldnormallyprovideinformationonthosefiles.
EnabletheDelete Orphan Packagesoptionifyouwanttoremoveorphanpackages
fromthemobiledevice.
4 ClickOK.
Theselecteddevicegroupwillupdateaccordingtothemethodyouselected.Whena
deviceisup-to-date,theMobileDeviceInventoryliststhedeviceasUpdated.
Scheduled Update
Ascheduledupdateiswhenthemobiledeviceserverisconfiguredtocontactmobiledevices
ataspecifictimeandsendanyavailableupdates.
Scheduledupdatesareconfiguredinthemobiledeviceserverprofile.Onceyouconfigurethe
schedulefromtheAvalancheConsoleandupdatethemobiledeviceserver,theserverwill
updateyourmobiledevicesaccordingtothesettings.
Whenyouconfigureamobiledeviceserverupdate,youhavethefollowingoptions:
Event Type.Youcanselectaone-timeevent,arecurringevent,orapost-synchronization
event.Apost-synchronizationeventwilltakeplaceaftereachsynchronizationbetweenthe
EnterpriseServerandthemobiledeviceserver.ThisensuresthateachtimetheServeris
updated,thedevicesareaswell.
Time Constraints.Youcansetthestarttimeand,ifdesired,theendtimefortheevent.
Allow the mobile device user to override the update.Whenthisoptionisenabled,the
mobiledeviceuserispromptedwhentheupdateisscheduledtooccurandhastheoption
todecidewhentheinstallationtakesplace.Ifthisoptionisenabled,theusercanselectto
installtheupdateimmediatelyordelaytheinstallationbyminutes,hoursordays.
Delete orphaned packages during the update.Whenthisoptionisenabled,packagesthat
havebeenorphanedareremovedfromthedevice.Apackageisconsideredorphanedifit
hasbeendeletedfromtheAvalancheConsole,ifthesoftwarecollectionitbelongstohas
beendisabled,orifthepackagehasbeendisabled.
Force package synchronization during the update.Whenthisoptionisenabled,the
mobiledeviceserververifiestheexistenceandstateofeachfileofeachpackage
individuallyratherthanconsultingthemeta-file,whichwouldnormallyprovide
informationonthosefiles.
To schedule a profile-specific device update:
1 FromtheProfilestab,clickthenameofthemobiledeviceserverprofile.
2 ClickEdit.
3 Inthe DeviceUpdateSchedulepanel,clickNew.
TheNew Device Server Updatedialogboxappears.
4 Selecttheeventtype.IfyouselectRecurring Event, usethedrop-downlisttoselect
whethertheupdateoccursoneitheradailyorweeklybasis.IfyouselectWeeklyfromthis
list,asecondlistbecomesactive,allowingyoutoselectthedayonwhichtheupdate
occurs.
5 Usethetextboxestoprovideastartdateandstarttime.
6 Ifdesired,enabletheStop if not completed by dateoptionandsetastoptime.
7 Enabletheotherupdateoptionsasdesired.
8 ClickOK.
NOTE:Manymobiledevicesincorporateasleepfunctiontopreservebatterylife.Ifadevice
isasleep,youmustwakeitbeforeitcanreceiveaserver-initiated(pushed)updatefrom
Avalanche.Wake-upcapabilityisdependentonthetypeofwirelessinfrastructureyouare
usingandthemobiledevicetype.Contactyourhardwareand/orwirelessproviderfor
details.
Removing Packages from Devices
TheAvalancheConsolewillremovesoftwarepackagesfromdevicesthroughanupdate.This
canbeasingle-device,group,orscheduledupdate.
Asoftwarepackagewillonlyberemovedfromadeviceduringanupdateifthesoftware
packagehasbeenorphanedandyouhaveselectedtheDelete orphan packages option.A
softwarepackageisconsideredanorphanpackageifitmeetsanyofthefollowingcriteria:
ThesoftwarepackagehasbeendisabledintheAvalancheConsole.
ThesoftwarepackagehasbeendeletedinAvalancheConsole.
Themobiledeviceservertowhichadevicereportshasnorecordofthesoftware
package.(Forexample,ifadeviceismigratedtoanewserverandthedevicehas
softwarepackagesinstalledthatarenotpartofthenewAvalancheConsole
configuration.)
To delete a software package from a mobile device:
Ensurethepackageisorphaned(disabledordeletedfromtheappropriatesoftware
profile).Thenupdatethemobiledevice,ensuringthattheDelete Orphan Packagesoption
isenabled.
Configuring the Terminal ID Settings
ThemobiledeviceserverassignseachdeviceaterminalIDthefirsttimethatthedevice
communicateswiththemobiledeviceserver.Setarangeofnumbersfortheservertouse,and
itwillassigntheminorder.Alternately,youcanuseaC-styleformattoconfigurespecific
terminalIDs.
ThefollowingoptionsareavailablewhenconfiguringtheterminalID:
Terminal ID lower bound.SpecifythelowestterminalIDthatthemobiledeviceserver
willassignamobiledevice.
Terminal ID upper bound.SpecifythehighestterminalIDthatthemobiledeviceserver
willassignamobiledevice.
Optional Template.UseaC-styleformattoallowthemobiledeviceservertoassign
alphanumericIDs.
Examples:
Seattle-%d(generatesIDssuchasSeattle-4)
Seattle-%05d(generatesIDssuchasSeattle-00004)
TerminalIDsettingsareconfiguredinthemobiledeviceserverprofile.Onceyouconfigure
thesettingsandupdatethemobiledeviceserver,theserverwillupdateyourmobiledevices
accordingtothesettings.
To configure the terminal ID settings:
1 FromtheProfilestab,clickthenameofthemobiledeviceserverprofile.
2 ClickEdit.
IntheMobile Device Server Profiletab,findtheServer Resourcesarea.
3 IntheTerminal IDtextboxes,configurethelowerandupperlimitsfortherangeof
terminalIDsthatthemobiledeviceserverwillassigntomobiledevices.
Alternately,configureyourownmethodusingtheOptional templatetextbox.
4 Saveyourchanges.
Contacting Mobile Devices
FromtheAvalancheConsole,youcansendmessagestothedeviceuserorpingadevicetosee
ifitisreachable.
SendingMessages
PingingMobileDevices
Sending Messages
Youcansendatext-basedmessagetodevicesthatarecurrentlyinrangeandrunningthe
Enabler.
To send a message:
2 Enablethecheckboxtotheleftofthedevicethatyouwanttosendamessageto.
3 ClickMessage.
4 TheSend Messagedialogboxappears.Typethemessagetowanttosendtothedeviceuser
inthetextboxandclickSend.
Pinging Mobile Devices
YoucanpingdevicesthatarecurrentlyinrangeandrunningtheEnabler.Thisisnotan
ICMP-levelping,butratheranapplication-levelstatuscheck.Thisfeatureindicateswhether
themobiledeviceisactiveornot.
To ping a device:
2 Enablethecheckboxtotheleftofthedevicethatyouwanttoping.
3 ClickPing.
TheStatuscolumnintheMobileDevicespaneldisplaysthestatusofthepingrequest.
Configuring Mobile Device Properties
Mobiledevicepropertiesconsistofpre-definedandcustomproperties.Pre-definedproperties
aredevice-specificanddependentontheversionoftheEnablerrunningonthemobiledevice.
Custompropertiescanbeassociatedwithindividualmobiledevicesorwithmobiledevice
groups.Propertiescanbeusedasselectionvariablesinselectioncriteriatocontrolwhich
devicesreceiveparticularupdates.
TheEnablerreportspropertiestothemobiledeviceserverwhenitconnectsforanupdate.The
AvalancheConsoledisplaysthesepropertiesinthemobiledevicedetails.
Thissectioncontainsinformationonthefollowing:
ViewingandEditingProperties
CreatingCustomProperties
CreatingDevice-SideProperties
Viewing and Editing Properties
YoucanviewthepropertiesassociatedwithaspecificmobiledeviceintheMobileDevice
DetailspageoftheAvalancheConsole.Someofthepre-definedproperties(andallofthe
customproperties)supporteditingofvalues.Whenyouchangethevalueofaproperty,the
newvalueisdownloadedtothemobiledeviceatthenextupdate.
To view the properties associated with a mobile device:
2 Clickthenameofthedevicewhosepropertiesyouwanttoview.
TheMobileDeviceDetailspageappears.ThepropertiesaredisplayedintheProperties
panel.
3 Deletethepropertybyselectingthecheckboxtotheleftofthepropertyandclicking
Delete.
To edit a property for a mobile device:
1 NavigatetotheMobileDeviceDetailspage.
2 SelectthecheckboxtotheleftofthepropertythatyouwanttoeditandclickEdit.Only
propertiesthatcanbeconfiguredwillhaveacheckbox.
3 TheEdit Propertydialogboxappears.Typethenewvalueforthepropertyinthetextbox
andclickSave.
Thenewvaluedownloadstothemobiledeviceatthenextupdate.Ifthedevicehasnotyet
receivedanupdatedpropertyvalue,thependingvalueappearsinthePendingValue
columnfortheproperty.
Creating Custom Properties
FromtheAvalancheConsole,youcancreatecustompropertiesonthemobiledevices.These
propertiescanthenbeusedtobuildselectioncriteriaforsoftwareupdatesortofilterinthe
MobileDeviceInventorypanel.
NOTE:Likethepre-definedproperties,custompropertiesappearasselectionvariablesin
theSelectionCriteriaBuilder.
To create custom properties:
2 Clickthenameofthedevicewhosepropertiesyouwanttoview.
3 ClickNewinthePropertiespanel.
4 TypethenameoftheProperty Groupyouwantthepropertytobelongto.
5 TypethenameandthevalueofthepropertyintheProperty NameandProperty Value
textboxes.
6 ClickSave.
ThepropertyisaddedtothelistinthePropertiestabunderthechosengroupandthe
devicewillreceiveitthenexttimeitupdates.
Creating Device-Side Properties
Avalancheprovidestheabilitytoturnthird-partyinformationthatisgeneratedatthemobile
deviceintopropertiesthatcanthenbetransferredtoanddisplayedintheAvalancheConsole.
Thesepropertiesarecalleddevice-sideproperties.Youcanusethedevice-sideproperties
featuretoobtaineitherstaticordynamicinformation.Forexample,adevice-sideproperty
couldreportadevicesserialnumber,orstatechangeswithinaspecificapplication.
NOTE:ItisimportanttonotethattheAvalancheEnablersendsdevice-sidepropertiestothe
EnterpriseServer;itdoesnotcollecttheinformation.Vendorsmustcreatetheirown
applicationsandutilitiestogathertherequiredinformationandwriteittoaplain-textfileon
thedevice.
Device-sidepropertiesmustbewritteninkey-valuepairstoaplain-textfilewitha .prf
extensionandonevendorentry.Avalancheusesthevendornametoorganizeanddisplay
user-definedpropertiesinthePropertiespaneloftheMobileDeviceDetailspage.
Formoreinformationaboutcreatingdevice-sideproperties,seetheCreating Device-Side
Avalanche PropertieswhitepaperontheWavelinkWebsite.
Chapter 5: Enabler Configuration Utility
TheEnablercanbeconfiguredusingthreemethods:theEnablerconfigurationutility,the
AvalancheEnablerconfigurationpackage,andthroughtheEnablerinterface(ClickFile >
Settings).
TheEnablerconfigurationutilityisaccessedfromtheWavelink Product Configurationwindow
wheninstallingtheEnabler(seeConfiguringtheEnableronpage5).TheAvalancheEnabler
configurationpackageisaddedtoasoftwareprofileinAvalanche,configured,andthen
deployedwirelesslytothedevice (seeConfiguringtheAvalancheEnablerConfiguration
Packageonpage9).
NOTE:Defaultvaluesandtheavailabilityofsomeoptionsmayvarybasedonthedeviceand
themethodyouusetoconfiguretheEnabler.Forexample,ifyouaccesstheconfiguration
utilityfromtheAvalancheConsole,theNetwork,Name Server,andWirelesstabswillnot
bepresent,becausethesettingsareconfiguredinanetworkprofile.
FromtheEnablerconfigurationutility,youcanconfiguretheconnectivity,performance,and
displayoftheEnabler.Thefollowingsectionsgiveinformationonconfiguringtheseoptions:
ConfiguringConnectivity
ConfiguringPerformance
ConfiguringDisplay
Configuring Connectivity
YoucanconfigurethenetworkandwirelesssettingsfortheEnablerfromtheconfiguration
utility.Thisincludesconfiguringtheconnectiontotheserveroveraserial,WiFiorWWAN
connection,schedulingperiodicupdates,andsettingtheAvalancheserveraddress,DNSand
DCHPaddresses,SSIDandencryption.
ThefollowingtabsareusedtoconfigureconnectivitysettingsfortheEnabler:
ConnectionTab
ServerContactTab
NetworkTab
NameServerTab
WirelessTab
AdapterTab
DataTab
SaaSTab
Connection Tab
UsetheConnectiontabintheAvalanche Update SettingsdialogboxtoconfiguretheIPaddress
ofthemobiledeviceservertowhichthemobiledevicereportsandtospecifywhattypeof
connectiontouse.
Bydefault,ifthemobiledevicecannotcontactthemobiledeviceserveroveraserial
connection,itbroadcastsarequestonthelocalwirelessnetwork.Anyserveronthelocal
networkcananswertherequest.Ifyouwantthemobiledevicetosendrequeststoaspecific
mobiledeviceserver,youcanconfigurethemobiledevicewiththeIPaddressorhostnameof
theserver.
NOTE:YoucanalsouseanAvalanchenetworkprofiletoconfigureamobiledevicewiththe
IPaddressorhostnameofthemobiledeviceserver.Formoreinformationaboutconfiguring
andusingAvalanchenetworkprofiles,refertotheuserguideassociatedwithyour
AvalancheConsole.
IfthemobiledevicehasaWWANconnection,youalsohavetheoptiontoallowthedeviceto
contacttheAvalancheserverusingthatconnection.ThemobiledevicewillonlytryaWWAN
connectionwhenotherconnectionmethodsfail.
Connection Tab
ThefollowinglistdescribestheoptionsintheConnectiontab:
Configure
Address -
Avalanche
Server
Address
IndicatestheIPaddress(orhostname)oftheAvalancheservertowhichthe
mobiledevicereports.IfyouareusingAvalancheOnDemand,theserver
addresscanbefoundintheAvalancheConsolebyclickingTools > My
Account.
Possible Values:AnyvalidIPaddressorhostname
Default Value:None
Serial - Check
serial
connection for
updates
Indicateswhetherthemobiledeviceshouldfirstcheckforaserialconnection
totheAvalancheserverbeforeusingthewirelessconnectiontoconnect.This
optionwillnotbeavailableifEnable SaaS ModeontheSaaStabisenabled.
Default Value:<Disabled>
Serial -
Disable
ActiveSync
IndicateswhetherActiveSyncshouldbeenabledonthemobiledevice.Do
notdisableActiveSyncifyouareusingSecurePlusorCertificateManager.
Restrict
Adapter Link
Speed
IndicatesthattheEnablershouldonlyallowaconnectiontotheserverifthe
detectedlinkspeedisgreaterthanorequaltotheconfiguredvalue.When
thisoptionisenabled,youmustenterthelinkspeedintheMinimum Link
Speedtextbox.
Minimum
Link Speed
Indicatestheminimumspeedatwhichthemobiledevicewillallowa
connectiontotheserver.
Default Value:<10000kbs>
Allow
Broadband
Connections
IndicateswhethertheEnablershouldattempttoconnecttotheserverovera
WWANconnectionwhenotherconnectionmethodsfail.Thisoptionis
functionalonlyfordeviceswithaWWANconnectionandWindowsMobile
operatingsystem.
Allow Phone
Activation
IndicatesiftheEnablerhaspermissiontoactivatethedevicesphonewhena
WWANconnectionisnecessary.
Server Contact Tab
UsetheServer ContacttabintheAvalanche Update Settingsdialogboxtoconfigurewhenand
howtheEnablercontactstheAvalancheserver.TheMonitorprovidesforperiodicupdates;if
theMonitorisnotrunning,thenthemobiledevicewillnotbeabletousetheperiodicupdates
feature.
Server Contact Tab
ThefollowinglistdescribestheoptionsintheServer Contacttab:
Sync clock Indicateswhetherthemobiledeviceshouldsyncitsclockwiththeserverclock
whenitupdates.
Default Value:<Enabled>
Contact - On
startup
IndicateswhetherthemobiledeviceshouldquerytheAvalancheserverfor
updateswhentheEnablerislaunched.
Contact - On
external
power
updateswhenthedeviceisconnectedtoanexternalpowersource.
Default:<Disabled>
Contact - On
resume
updateswhenthedevicewakesfromasuspendedstate.
Contact -
Periodic
Update
IndicateswhetherthemobiledevicequeriestheAvalancheserverperiodically
forupdates.
Periodic
Update -
every
Indicateshowoftentocheckforupdates.
Periodic
Update -
starting at
Indicateswhattimetostartcheckingforupdates.
NOTE:Whenyouselectthehour(s)option,thestarting atdrop-
downmenuonlybecomesavailablewhenthefollowingtimeperiods
areenteredintheeverytextbox: 2, 3, 4, 6, 8, 12, 24.
Periodic
Update -
Wakeup
device if
suspended
Indicateswhethertowakethedeviceifitissuspendedwhenitistimetocheck
foranupdate.
Periodic
Update -
Reboot
before
attempt
Indicateswhetherthemobiledevicewillperformarebootbeforeattemptinga
periodicupdate.
Require
External
Power
Indicateswhetherthemobiledeviceshouldbeupdatedonlywhenitis
connectedtoanexternalpowersource.
Use Relative
Offset
IndicateswhethertheEnablershouldallowthetimetobeoffsetwhenthe
deviceisunavailableattheconfiguredupdatetime.Enablingthisoptionwill
ensurethattheamountoftimebetweenupdatesremainsthesame,although
theupdatewillnolongeroccuratthesethour.
Server
timeout
delay
Indicatesthenumberofsecondsforthemobiledevicetowaitbeforeitstops
tryingtocontacttheserver.
Server
contact
retries
Indicatesthenumberoftimesthemobiledevicewilltrytoattemptaserver
connection.
Delay before
retry
Indicatesthenumberofsecondsbetweenconnectionattempts.
Network Tab
UsetheNetworktabintheAvalanche Update SettingsdialogboxtoconfiguretheIPnetwork
settingsforthemobiledevice.Youmayberequiredtorebootthemobiledevicebeforethenew
settingsareapplied.
NOTE:TheNetwork,Name Server,andWirelesstabsareonlyavailablewhenaccessingthe
configurationutilityfromtheActiveSyncinterface.Ifyouwanttoconfiguretheseoptions
forthemobiledeviceafterinstallation,youcanuseanAvalanchenetworkprofileorScanto
Config.
Network Tab
ThefollowinglistdescribestheoptionsintheNetworktab:
Configure
Network
Settings
IndicateswhethertheEnablerconfigurationcontrolstheIPnetworksettingsfor
themobiledevice.
DHCP IndicateswhetherthemobiledevicereceivesitsIPaddressfromaDHCPserver.If
youenabletheDHCPoption,theDCHPserverwillprovidetheIPAddress,
SubnetMaskandGatewayfields.Youwillnotbeabletoconfigurethese
manually.
IP
Address
IndicatestheIPaddressofthemobiledevice.
Possible Values:AnyvalidIPaddress
Subnet
Mask
IndicatesthesubnetmaskfortheIPaddressofmobiledevice.
Possible Values:Anyvalidsubnetmask
Gateway Indicatesthegateway(router)themobiledevicewillusetosenddatatoremote
networks.
Possible Values:Anyvalidgatewayaddress
Name Server Tab
UsetheName ServertabintheAvalanche Update Settingsdialogboxtomanuallyconfigurethe
DNSanddomainnamesettingsforthemobiledevice.Youmayberequiredtorebootthe
mobiledevicebeforethenewsettingsareapplied.
WhenthistabisaccessedthroughtheEnablerinterface,itistheDNStab.Forinformationon
accessingthistabfromthedevice,seeManagingWirelessNetworkSettingsfromtheEnabler
onpage16.
NOTE:TheNetwork,Name Server,andWirelesstabsarenotavailablefromtheAvalanche
Enablerconfigurationpackage.Ifyouwanttoconfiguretheseoptionsforthemobiledevice
afterinstallationusingAvalanche,youcanuseanAvalanchenetworkprofileorScanto
Config.
Name Server Tab
ThefollowinglistdescribestheoptionsintheName Servertab:
Configure
Name Server
Settings
IndicateswhethertheEnablerconfigurationsuppliesthenameserversettings
forthemobiledevice.IfyouhaveenabledDCHP,thenameserveraddresses
maybereassignedbytheDHCPserver.
Primary
DNS
IndicatestheIPaddressoftheprimaryDNSserverforthemobiledevice.
Secondary
DNS
IndicatestheIPaddressofthesecondaryDNSserverforthemobiledevice.
Tertiary
DNS
IndicatestheIPaddressofthetertiaryDNSserverforthemobiledevice
Domain Indicatesthedomaintowhichthemobiledevicebelongs.
Wireless Tab
UsetheWirelesstabintheAvalanche Update Settingsdialogboxtoconfigurethewireless
networksettingsforthemobiledevice.Youmayberequiredtorebootthemobiledevice
beforethenewsettingsareapplied.
WhenyouaccesstheWirelesstabfromtheEnablerconfigurationutility,itgivesyouoptions
tosettheencryptionandauthenticationmethodsforthedevice,aswellassavethe
credentials.Beforeyousetthese,knowwhatthedeviceandyournetworksupport.
WhenyouaccesstheWirelesstabonthedevice,youcansettheencryptionand
authenticationmethods.Thedrop-downmenuswilldisplayoptionsthataresupportedonthe
device.ProvisionthecredentialsontheseparateCredentialstab.Forinformationonaccessing
thesetabsonthedevice,seeManagingWirelessNetworkSettingsfromtheEnableronpage
16.
NOTE:TheNetwork,Name Server,andWirelesstabsareonlyavailablewhenaccessingthe
configurationutilityfromtheActiveSyncinterface.Ifyouwanttoconfiguretheseoptions
forthemobiledeviceafterinstallation,youcanuseanAvalanchenetworkprofileorScanto
Config.
Wireless Tab
ThefollowinglistdescribesthepossibleoptionsintheWirelesstab:
Configure
Wireless
Settings
IndicateswhethertheEnablerconfiguresthewirelesssettingsforthemobile
device.
SSID IndicatestheSSIDofthewirelessnetworkonwhichthemobiledevice
participates.TheSSIDisacase-sensitivenamethatislimitedto32characters.
Possible Values:AnyvalidSSIDname
Encryption
Algorithm
Indicatestheencryptionalgorithmthatthewirelessnetworkuses.
Possible Values:
OpenSystem(NoEncryption)
40-bitSharedKeyAlgorithm
128-bitSharedKeyAlgorithm
WPAPSK(TKIP8-64char)
WPA2PSK(AES8-64char)
Default Value:OpenSystem(NoEncryption)
Transmit Key Ifyouselect40-bitor128-bitsharedkeyalgorithms,providethesharedkeys
foryournetwork.TheselectedkeywillbeusedbytheEnablertotransmit.
Passkey IfyouselectedWPAorWPA2,providethepasskeyorpassphraseforyour
network.
Adapter Tab
UsetheAdaptertabintheAvalanche Update Settingsdialogboxtoconfigurenetworkand
wirelessmanagement.Differentoptionsareavailabledependingonwhetheritisaccessedfrom
theWavelinkProductConfigurationwindoworfromthedevice.
Adapter Tab
ThefollowinglistdescribestheoptionsintheAdaptertab:
Manage Settings -
Manage Network
IndicateswhethertheEnablershouldmanageallnetworksettings
(IPaddress,DNS,subnetmask,gateway,domain).
Manage Settings -
Manage Wireless
IndicateswhethertheEnablershouldmanageallwirelesssettings
(SSID,encryptionandauthenticationmethodsandcredentials).
User Interface - Enable
Network UI
IndicateswhethertheManage Network Settingsoptiononthe
EnablerinterfaceAdaptertabisaccessibletothemobiledevice
user.
User Interface - Enable
Wireless UI
IndicateswhethertheManage Wireless Settingsoptiononthe
EnablerinterfaceAdaptertabisaccessibletothemobiledevice
user.
Show Primary Adapter
Status on Taskbar (Icon
on taskbar)
Indicateswhetherthemobiledevicewilldisplaythestatusofthe
primaryadapteronthelockedtaskbar.
Custom Network
Properties - Name
Indicatesanameforacustomnetworkproperty.
Custom Network
Properties - Value
Indicatesavalueforacustomnetworkproperty.
Custom Network
Properties - Add
AddstheinformationintheNameandValuefieldsasacustom
networkproperty.
Custom Network
Properties - Remove
Removestheselectednetworkpropertyfromthepropertieslist.
Thiswillnotremoveapropertyfromthedevice.
Use Avalanche Network
Profile
UsestheappliedAvalanchenetworkprofilefornetworksettings.
Usethe[...]buttontoviewtheAvalanchenetworkprofile.
Use Manual Settings Allowsthedeviceusertoconfigurenetworksettingsthatthe
Enablerwillapplyonthedevice.Usethe[...]buttontoconfigure
manualsettingsforthedevice.
Whenyouconfiguremanualsettingsfromthedeviceandtap[...],youhavetheoptionto
configuretheIPaddress,subnetmask,gatewayaddress,DNSanddomainnameserver
addresses,SSID,aswellasencryptionandauthenticationmethodsandcredentials.Formore
informationonconfiguringmanualnetworksettingsfromthedevice,seeManagingWireless
NetworkSettingsfromtheEnableronpage16.
Data Tab
UsetheDatatabintheAvalanche Update Settingsdialogboxtoconfigurewhendatais
transferredtothemobiledeviceserver.
Data Tab
ThefollowinglistdescribestheoptionsintheDatatab:
Transfer
Data When
Device is
Idle
Whenthisoptionisenabled,anyperiodicupdatesfromtheserverwillbe
postponeduntilthedevicehasbeenidleforthespecifiedlengthoftime.This
optiondoesnotstopreal-timestatisticsfrombeingsenttotheserver.
Idle
Timeout
Thelengthoftimethedevicemustbeidlebeforeaperiodicupdatewillrun.
Default Value:5minutes
Allow Wi-Fi
transmission
IndicateswhetherthedeviceisallowedtotransferstatisticsusingaWi-Fi
connection.
Allow
WWAN
transmission
IndicateswhetherthedeviceisallowedtotransferstatisticsusingaWWAN
connection.ThisisonlyavailablefordeviceswithWWANcapability.
Report
Interval
IndicateshowfrequentlytheEnablershouldreportstatistics.
Default Value:1hour
Retransmit
After Server
Contact
Indicateswhetherthedevicewillsendreal-timestatisticstotheserver
immediatelyfollowingaconnectiontotheserver.
SaaS Tab
UsetheSaaStabintheAvalanche Update SettingsdialogboxtoconfiguretheEnablerfor
AvalancheOnDemand.IftheEnablerisbeingconfiguredforAvalancheMCorAvalancheSE,
itisnotnecessarytoconfigureanyinformationonthistab.
SaaS Tab
ThefollowinglistdescribestheoptionsintheSaaStab:
Configure
SaaS Mode
WhenSaaSModeisenabledonthedevice,theEnablerprovidesa
CustomerIDtothemobiledeviceserver.ThisCustomerIDcanbe
provisionedbyeitherscantoconfigureormanualconfiguration.
Disable SaaS StopstheEnablerfromsendingaCompanyIDtothemobiledeviceserver.
ThisoptionisonlyusedifthedeviceischangingfromAvalancheOnDemand
toeitherAvalancheMCorAvalancheSE.
Scan
Configuration
SaaS
IndicatesthattheScantoConfiguredialogintheEnablershouldlaunchthe
firsttimetheEnablerislaunchedonthedevice.Theusercanthenscanthe
CompanyIDbarcodestoconfigurethedevicetoconnecttotheAvalancheOn
Demandserver.
Manual
Configuration
SaaS
AllowstheusertoprovidetheCompanyIDforAvalancheOnDemand.This
IDcanbefoundintheAvalancheConsolebyclickingMy Account.
NOTE:InordertomanuallyconfiguretheEnablerforAvalancheOnDemand,youmust
providetheCompanyIDontheSaaStabandthemobiledeviceserveraddressonthe
Connectiontab.IfyouusetheScantoConfigurebarcodes,bothsettingsareconfigured.
Configuring Performance
YoucanconfiguretheperformancesettingsfortheEnablerfromtheconfigurationutility.This
includesconfiguringpasswords,startuppreferences,theactivitylog,ScanConfigandregistry
keys.
ThefollowingtabsareusedtoconfigureperformancesettingsfortheEnabler:
UserInteractionTab
PreferencesTab
ExecutionTab
ScanConfigTab
RegistryTab
AlertsTab
ReportingTab
User Interaction Tab
UsetheUser InteractiontaboftheAvalanche Update Settingsdialogboxtoconfigure
passwordsfortheEnablerandtospecifywhetherauserisnotifiedbeforeanAvalanche
softwarepackageisinstalled.Passwordsarenotcasesensitive.
NOTE:TheUser Interaction,Menu,andRegistrytabsarenotavailablewhenaccessing
settingsonthemobiledevice.Thesesettingsmustbeconfiguredfromtheconfiguration
utility.
User Interaction Tab
ThefollowinglistdescribestheoptionsintheUser Interactiontab:
Secure
Settings
with
Password
Indicateswhetherauseratthemobiledevicemustsupplyapasswordbefore
beingallowedtoaccesstheEnablersettings.
Settings
Password
Indicatesthepasswordthatauseratthemobiledevicemustsupplybeforebeing
allowedtoaccesstheEnablersettings.
Possible Values:<Upto50alpha-numericcharacters>
Default Value:system
Prompt for
password
when
exiting
Monitor
IndicateswhetherapasswordisrequiredbeforetheMonitorterminates.Ifthe
MonitorissettoterminatewhentheEnablerisclosed,theuserwillnotbeable
toexittheEnablerinterfacewithoutprovidingapassword.
Exit
Password
Indicatesthepasswordthattheuseratthemobiledevicemustsupplytoallow
theMonitortoterminate.
Possible Values:<Upto50alpha-numericcharacters>
Default Value:leave
Prompt
user before
installing
packages
IndicateswhethertheuserreceivesanotificationbeforeanAvalanche-deployed
packageisinstalled.Iftheuserreceivesanotification,theyhavetheoptionto
delaytheinstallationofthepackage.Whenthisoptionisdisabled,theuser
receivesnonotificationandcannotpostponetheinstallation.
Preferences Tab
UsethePreferencestabintheAvalanche Update Settingsdialogboxtoconfigurethestartup
andshutdownbehavioroftheEnabler,aswellastheactivitylogandtimezonesettings.
Preferences Tab
ThefollowinglistdescribestheoptionsinthePreferencestab:
Keep settings
unlocked for
10 min.
Indicateswhetherthedeviceuserisrequiredtoprovidethepasswordeach
timehetriestoaccessthesettings.Whenthisoptionisenabled,forten
minutesafterthedeviceusertypesinthepasswordtoaccessEnablersettings,
heisallowedtore-openthesettingswithoutprovidingthepasswordagain.
Application -
Startup
IndicatesthebehavioroftheEnablerwhenthemobiledevicebootsup.
Possible Values:
Do not Monitor.DoesnotlaunchtheAvalancheMonitorortheEnabler
userinterfacewhenthemobiledeviceboots.
Monitor for Updates.LaunchestheAvalancheMonitor,butdoesnot
launchtheEnableruserinterfacewhenthemobiledeviceboots.
Launch User Interface.LaunchestheAvalancheMonitorandtheEnabler
userinterfacewhenthemobiledeviceboots.
Default Value:MonitorforUpdates
Application -
Shutdown
IndicatesthebehavioroftheAvalancheMonitorwhentheEnableris
terminated.
Possible Values:
Monitor for Updates.ForcestheAvalancheMonitortocontinuerunning.
Exit Application.TerminatestheAvalancheMonitor.
NOTE:Ifyouhaveconfiguredanexitpassword,theAvalanche
Enablerwillprompttheuserforapasswordwhentheuserattempts
toexittheAvalancheEnabler.Iftheusercannotsupplythe
password,neithertheAvalancheEnablernortheAvalancheMonitor
willterminate.
Default Value:MonitorforUpdates
Activity Log -
Log Level
Indicatestheamountofinformation(ifany)savedtotheEnablerlogfile.The
logfile(enabler.log)issavedtotheinstallationdirectoryonthemobile
device.Youcanremovethelogfilefromthedeviceandviewitinatext
editor.
Possible Values:
No Activity Log.Nothingiswrittentothelogfile.
Critical.Savesonlycriticalerrorstothelogfile.
Error.WritesCriticalmessages,alongwithconfigurationand/or
communicationproblemstothelogfile.
Warning.WritesCriticalandErrormessagestothelogfile,alongwithany
possibleoperationalproblems.
Info.Writesoperationalinformationtothelogfile.
Debug.Writeslargeamountsofinformationtothelogfilethatcanbeused
todiagnosemoreseriousproblems.
Default Value:NoActivityLog
Device -
Time Zone
ConfiguresthetimezonefortheEnablerclock.
Possible Values:Uselocaltimezone,<Anyothertimezone(list)>
Default Value:Donotmanagetimezone
Automatically
adjust clock
for daylight
saving
IndicateswhethertheEnablerclockshouldadjusttodaylightsavingtime.
Execution Tab
UsetheExecutiontabintheAvalanche Update SettingsdialogboxtoconfiguretheEnablerto
automaticallylaunchaspecificAvalanche-deployedapplicationwhenevertheEnableris
launchedonthemobiledevice.
Execution tab
ThefollowinglistdescribestheoptionsintheExecutiontab:
Auto-
Execute
selection
Indicateswhetherauto-executeisenabled.
Select
Auto-
Execution
App
IndicatesthenameoftheAvalanche-deployedapplicationthatwillauto-execute
whentheEnablerislaunched.TheAvalanche-deployedapplicationsonthe
mobiledeviceappearintheProgramsviewoftheEnabler.
Possible Values:ThenameofanyexistingAvalanche-deployedapplication.For
example:TelnetCE.
Delay
Before
Execution
(seconds)
SpecifiesthenumberofsecondsaftertheEnablerlaunchesbeforetheselected
applicationautomaticallylaunches.
Possible Values:1-300
Default Value:5
Scan Config Tab
UsetheScan ConfigtaboftheAvalanche Update Settingsdialogboxtoconfigurebarcode
scanningoptions.
Scan Config Tab
ThefollowinglistdescribestheoptionsintheScan Configtab:
Use Scan Wedge IndicateswhetherthemobiledeviceshouldusetheScanWedgeinsteadof
theScannerInterface.Thedefaultvalueforthisoptiondependsonthe
device.
Run Scan Wedge IndicateswhetherthemobiledeviceshoulduseaspecificScanWedge
program.Whenthisoptionisenabled,youmustentertheprogrampath
inthePathtextbox(ifnoscanwedgeisrunningbydefault).
Path IndicatesthelocationoftheScanWedgeprogram.
Close Scan
Wedge on Exit
IndicateswhethertheEnablershouldautomaticallyexittheScanWedge
programwhenthebarcodescaniscomplete.
Auto Display
Scan Config (for
Wireless
Settings)
IndicateswhethertheScanner Interfacedialogboxappearsautomatically
whentheEnablerislaunched(ifnonetworksettingsarepresent).
Registry Tab
TheEnablerprovidestheabilitytocreateregistrykeys.Theregistrycontainsextended
information,settingsandvariousothervaluesfordeviceoperatingsystems.Byconfiguring
andcreatingnewkeyswithintheregistryyoucancontrolamajorityoftheoperatingsystem
functions.Thelimitationsoftheregistrykeysaredependentonthemobiledeviceyouare
using.
Registry Tab
ThefollowinglistdescribestheoptionsintheRegistrytab:
Root Therootdirectoryofyourregistryentry.
Possible Values:
HKEY_CLASSES_ROOT
HKEY_CURRENT_USER
HKEY_LOCAL_MACHINE
Key Thepathoftheregistrykeylocation.
Example:\Software\Wavelink\Avalanche
Name Thenameoftheregistrykey.
Value Thevalueoftheregistrykey.
Type Thetypeofregistrykey.
Possible Values:StringorDWORD
Add Usesthecurrentvaluesoftheregistrykeyfieldstocreateanewregistrykey.
Remove Removestheselectedregistrykeyfromthelist.
Alerts Tab
UsetheAlertstaboftheAvalanche Update Settingsdialogboxtoconfigurewhichalertsaresent
tothemobiledeviceserver.AlertscanbeviewedfromtheAlertstaboftheAvalanche
Console.
Alerts Tab
ThefollowinglistdescribestheoptionsintheAlertstab:
Enable Alerts Indicateswhetheralertswillbesenttotheserverforthefollowingactions.
Default Value: <Enabled>
Low Flash Indicateswhetheranalertwillbesenttotheserverwhenavailableflash
memoryreachesthespecifiedpercent.
Default Threshold:5
Low RAM IndicateswhetheranalertwillbesenttotheserverwhenavailableRAM
reachesthespecifiedpercent.
Default Threshold:5
Battery Low Indicateswhetheranalertwillbesenttotheserverwhenthebatteryreaches
thespecifiedpercent.
Default Threshold:20
Battery Critical Indicateswhetheranalertwillbesenttotheserverwhenthebatteryreaches
thespecifiedpercent.
Default Threshold:8
Media Inserted Indicateswhetheranalertwillbesenttotheserverwhenmedia(e.g.,SD
card)isinsertedintothedevice.
Media
Removed
Indicateswhetheranalertwillbesenttotheserverwhenmedia(e.g.,SD
card)isremovedfromthedevice.
Property
Changed Alert
List - Add
AddsapropertytothelistofpropertiesmonitoredbyAvalanche.When
changestothevaluesofthepropertiesinthelistaredetected,analertissent
totheserver.Thislistiscase-sensitive.
Example:Custom.Alert
Property
Changed Alert
List - Remove
RemovesapropertyfromthelistofpropertiesmonitoredbyAvalanche.
Reporting Tab
UsetheReportingtaboftheAvalanche Update Settingsdialogboxtoconfigurethereporting
informationsenttothemobiledeviceserver.
Reporting Tab
ThefollowinglistdescribestheoptionsintheReportingtab:
Report Device
Property
Changes
Indicateswhetherthedevicereportspropertychangestotheserver.
Report Real-
time Statistics
Changes
Indicateswhetherthedevicereportsreal-timestatisticschangestotheserver.
Thisisforreportingonly,anddoesnotaffectwhetherreal-timestatisticsare
senttotheserver.Toconfigurewhetherreal-timestatisticsaresenttothe
server,seeDataTabonpage44.
Report Device
Events
Indicateswhetherthedevicereportsdeviceeventstotheserver.
Report GPS
Position
IndicateswhetherthedevicereportsaGPSpositiontotheserver.
Report Device
Software
Indicateswhetherthedevicereportsitssoftwaretotheserver.
Report Device
Statistics
Indicateswhetherthedevicereportsgeneralstatisticalinformationtothe
server.
Report Device
Statistics -
Statistics
Gather
Interval
TheintervalatwhichtheEnablergathersstatisticalinformationfromthe
device.Thisappliestoallthereportingenabledfromthistab.
Default Value:10minutes
Report Device
Statistics -
Maximum File
Size
ThemaximumfilesizeforthestatisticalinformationgatheredbytheEnabler
tosendtotheserver.
Default Value:512KB
Report
Interval
TheintervalatwhichtheEnablersendsreportinginformationtotheserver.
Thisappliestoallthereportingenabledfromthistab.
Default Value:24hours
Minimum
Report
Linkspeed
Theminimumlinkspeedthatmustbeestablishedbeforethedevicewill
attempttosendreportinginformationtotheserver.Thisappliestoallthe
reportingenabledfromthistab.
Default Value:188kbs
Configuring Display
YoucanconfigurethedisplaysettingsfortheEnablerfromtheconfigurationutility.This
includesconfiguringtheappearanceofthemaindisplayandthetaskbar.
ThefollowingtabsareusedtoconfiguredisplaysettingsfortheEnabler:
DisplayTab
TaskbarTab
MenuTab
ShortcutsTab
Display Tab
UsetheDisplaytabintheAvalanche Update Settingsdialogboxtocontroltheappearanceof
theEnabler.
Display Tab
ThefollowinglistdescribestheoptionsintheDisplaytab:
Update Window
Display - At
startup
SpecifieshowtheUpdateviewdisplayswhentheEnablerfirstlaunches.
Possible Values:
Half Screen.TheEnablerdisplaysasplit-screenview.TheUpdate
screenappearsbeneaththeProgramsscreen.Thisisthedefault
value.
Hidden.TheEnablerdoesnotdisplaytheUpdatescreen.
Full Screen.TheEnablerdisplaysonlytheUpdatescreen.
Update Window
Display - On
connect
SpecifieshowtheUpdateviewdisplayswhentheEnablerisconnecting
totheAvalancheConsole.
Possible Values:
screenappearsbeneaththeProgramsscreen.
Full Screen.TheEnablerdisplaysonlytheUpdatescreen.
As Is.TheEnablerretainsthecurrentviewsettings.Thisisthe
defaultvalue.
Locked Full Screen.TheEnablerdisplaystheUpdatescreen;the
menuandtaskbararehiddenandinaccessibletotheuser.
Update Window
Display - Normal
SpecifieshowtheUpdateviewdisplaysaftertheEnablerhasconnected
totheserveranddownloadedanyrequiredupdates.
Possible Values:
screenappearsbeneaththeProgramsscreen.
Hidden.TheEnablerdoesnotdisplaytheUpdatescreen.
As Is.TheEnablerretainsthecurrentviewsettings.Thisisthe
defaultvalue.
View Menu
Defaults - Icon
Appearance
SpecifieshowtheiconsaredisplayedontheEnabler.
Possible Values:
Icons.TheEnablerdisplaystheapplicationsandpackagesaslarge
icons.Thisisthedefaultvalue.
List.TheEnablerdisplaystheapplicationsandpackagesinalistwith
smallicons.
Details.TheEnablerdisplaystheapplicationsandpackagesinalist
andprovidesdetails(size,location,etc.)abouteachapplicationor
package.
View Menu
Defaults - Icon
Filter
SpecifieswhichpackagesaredisplayedontheEnabler.
Possible Values:
Launchable.TheEnablerdisplaysonlylaunchableexecutablesor
shortcutsintheProgramsview.Thisisthedefaultvalue.
All Packages.TheEnablerdisplaysallsoftwarepackagesthathave
beenreceived,installed,orrejected.Shortcutsarenotdisplayed.
Half Screen Split
Layout
Determines how the split screen displays in a Windows Enabler.
Possible Values:
Automatic.Displaysthesplitscreenalignedeitherhorizontallyor
vertically,dependingontheshapeofthewindowtheEnableris
displayedin.
Vertical.Displaysthesplitscreenalignedvertically.
Horizontal.Displaysthesplitscreenalignedhorizontally.
Taskbar Tab
YoucanconfiguretheAvalancheEnablerastheprimaryapplicationonthemobiledeviceto
preventusersfromaccessingothercomponentsofthemobiledevice.Thisconfigurationwill
hidethedesktopanddisabletheWindowsStartmenu.Userswillbeunabletoexitthe
AvalancheEnablerwithoutanexitpassword,andwillonlybeabletolaunchapplicationsthat
appearintheProgramsviewoftheAvalancheEnabler.
Taskbar Tab
ThefollowinglistdescribestheoptionsintheTaskbartab:
Normal Displaysthetaskbarandallowsnormaltaskbarfunctionality.
Hidden Hidesthetaskbarfromview.
Locked Displaysthetaskbar,butrestrictstaskbarfunctionality.
Show
Device
Icons
Displaysalliconsonthemobiledevice.Thisoptionisonlyavailableifyou
enabledLocked.
Show Time Displaysthetimeonthetaskbar.Thisoptionisonlyavailableifyouenabled
Locked.
Allow
Wavelink
Menu
AllowstheusertoaccesslaunchedEnablerapplicationsandtheinput
keyboard.ThisoptionisonlyavailableifyouenabledLocked or Hidden.
Menu Tab
UsetheMenutabintheAvalanche Update Settingsdialogboxtoconfigurethebehaviorofthe
menuandtaskbar.
NOTE:TheUser Interaction,Menu,andRegistrytabsarenotavailablewhenaccessing
settingsonthemobiledevice.Thesesettingsmustbeconfiguredfromtheconfiguration
utility.
Menu Tab
ThefollowinglistdescribestheoptionsintheMenutab:
View Menu - Hide View Menu Specifies
whetherthe
Viewmenu
isvisibleto
themobile
deviceuser.
Default
Value:
<Disabled>
View Menu - Lock Updates/Programs Specifies
whetherthe
Updates
and
Programs
optionson
the View
menuare
accessibleto
themobile
deviceuser.
Default
Value:
<Disabled>
View Menu - Lock Icons/List/Details Specifies
whetherthe
mobile
deviceuser
canchange
the
appearance
oficons.
Default
Value:
<Disabled>
View Menu - Lock Launchable/All
Programs
Specifies
whetherthe
mobile
deviceuser
canchange
thedisplay
of
applications
and
packages.
Default
Value:
<Disabled>
Help Menu - Hide Adapter Info Specifies
whether
adapter
information
isvisibleto
themobile
deviceuser.
Default
Value:
<Disabled>
View Menu Defaults - Icon Appearance Specifies
the default
appearance
of items.
Possible
Values:
Icons, List,
Details
View Menu Defaults - Icon Filter Specfiesthe
default
appliedto
items.
Possible
Values:
Launchable,
All
packages
Shortcuts Tab
UsetheShortcutstabintheAvalanche Update Settingsdialogboxtoconfigureshortcutsto
otherapplicationsonthemobiledevice.Theshortcutsthatyouconfigurewillappearinand
canbeexecutedfromtheProgramsviewoftheEnabler.Beforeyoucreateashortcut,ensure
thatyouknowthecorrectpathtotheapplicationexecutableortoashortcutforthe
applicationexecutable.
NOTE:TheAvalancheEnablerallowsforshortcutstoapplicationexecutablesorto
applicationexecutableshortcuts.Youcannotusetheshortcutsfeaturetocreateshortcutsto
folders;however,youcancreateashortcuttosomedocumentsandnon-executablefiles.
Shortcuts Tab
ThefollowinglistdescribestheoptionsintheShortcutstab:
Add Allowsyoutoaccessthedialogboxtocreateanewshortcut.
Edit Opensadialogboxthatallowsyoutoedittheshortcutthatyouhave
selectedinthetextbox.
Delete Deletestheshortcutthatyouhaveselectedinthetextbox.
Hide
Registered
Shortcuts
PreventstheregisteredWavelinkshortcutsfromappearinginthePrograms
view.ThisoptionisonlyforspecificWavelinkshortcuts.
WhenyouclickAdd,theShortcut - Adddialogboxappears.Thefollowinglistdescribesthe
optionsintheShortcut - Adddialogbox:
Title Thenameoftheshortcut.ThisisthenamethatwillappearintheProgramsview
oftheAvalancheEnabler.
Target Thelocation(pathandfilename)oftheapplicationexecutableoranexisting
shortcuttotheapplicationexecutable.
CmdLine Anycommandlineswitchesthatyouwantappliedwhentheapplication
executableislaunched.
Wavelink Contact Information 70

Wavelink Contact Information
Ifyouhavecommentsorquestionsregardingthisproduct,pleasecontactWavelinkCustomer
Service.
E-mailWavelinkCustomerSupportat:CustomerService@wavelink.com
ForcustomerswithinNorthAmericaandCanada,calltheWavelinkTechnicalSupportlineat
801-316-9000(option2)or888-699-9283.
Forinternationalcustomers,calltheinternationalWavelinkTechnicalSupportlineat+8009283
5465.
ForEurope,MiddleEast,andAfrica,hoursare9AM-5PMGMT.
Forallothercustomers,hoursare7AM-7PMMST.

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