Cisco Cisco ATA 186 Basic Configuration

Table of Contents
Cisco ATA 186 Basic Configuration.................................................................................................................1
Introduction..............................................................................................................................................1
Configuring the ATA 186........................................................................................................................1
Configuration Prerequisites........................................................................................................1
Components Used in this Configuration.....................................................................................1
Initial Setup for IP Connectivity.................................................................................................2
Configuring the ATA 186 through the IVR................................................................................2
Configuring the ATA 186 through a Web Server.......................................................................3
Configuring the ATA 186 through a TFTP Server.....................................................................3
Password Protection....................................................................................................................6
Setting up the ATA 186 for Collecting Debugs.........................................................................6
Upgrading the Software...........................................................................................................................7
Upgrading the Software using the Executable File....................................................................7
Troubleshooting Upgrade Issues................................................................................................9
Tools Information..................................................................................................................................10
Related Information...............................................................................................................................10
Related Topics..........................................................................................................................10
Additional Documentation........................................................................................................10
Cisco Cisco ATA 186 Basic Configuration
i
Cisco ATA 186 Basic Configuration
Introduction
Configuring the ATA 186
Configuration Prerequisites
Components Used in this Configuration
Initial Setup for IP Connectivity
Configuring the ATA 186 through the IVR
Configuring the ATA 186 through a Web Server
Configuring the ATA 186 through a TFTP Server
Password Protection
Setting up the ATA 186 for Collecting Debugs
Upgrading the Software
Upgrading the Software using the Executable File
Troubleshooting Upgrade Issues
Tools Information
Related Information
Related Topics
Additional Documentation
Introduction
The Cisco ATA 186 Analog Telephone Adaptor is a handsettoEthernet adaptor that interfaces regular
analog phones with IPbased telephony networks. The ATA 186 has two voice ports that can only support
legacy analog touchtone telephones. Unlike the regular FXS ports, these cannot be interfaced with a PBX as
the ATA 186 cannot send out digits on these ports. With this configuration, both voice ports can be used with
different e164 addresses on each.
This document guides you through the initial setup of the ATA 186. For configuration information regarding
other protocols, refer to the Related Topics section below.
Configuring the ATA 186
Configuration Prerequisites
This configuration requires the ATA 186 to be at version 2.0 and above, using the H.323 feature set.
Components Used in this Configuration
This configuration was developed and tested using ATA 186 with version 2.12.
The information presented in this document was created from devices in a specific lab environment. All of the
devices used in this document started with a cleared (default) configuration. If you are working in a live
network, ensure that you understand the potential impact of any command before using it.
Cisco Cisco ATA 186 Basic Configuration
Initial Setup for IP Connectivity
The Dynamic Host Configuration Protocol (DHCP) server is enabled by default in version 2.x. When the
DHCP field is set to 1, the ATA 186 contacts the DHCP server to get the IP address, mask, and default route.
You can disable DHCP through the IVR (Interactive Voice Response). For configuring static IP, you must
first disable the DHCP option, and manually configure the entries through the IVR. The following table lists
the IVR options for basic connectivity.
Function for Basic Connectivity IVR Menu Number
DHCP
20 (0 =Disable, 1 =
Enable)
IP Address 1
Address Mask 10
Static Route IP Address (Network
Route)
2
Configuring the ATA 186 through the IVR
To configure the ATA 186 through the IVR, perform the following steps.
Invoke the IVR by going offhook on the analog touchtone phone connected to port 0. 1.
Note: The IVR cannot be invoked through voice port 1.
Press the button on the top of the ATA 186. 2.
The menu numbers relating to the different configurations are available in the Voice Menu Options
document.
After you enter the menu number, you will be prompted to enter the value. Key in the value using the
touchtone pad.
3.
Press the * key to indicate a delimiter (dot). For example, 192*168*3*1.
Press the # key after you have entered the value. If you do not press #, the system will automatically
timeout after 10 seconds. You will hear a recording of the value you entered, followed by a request to
press one of the following keys:
4.
1Change your entered value
2Review your entered value
3Save your entered value
4Review the current saved value
After completing the configuration through the IVR, press the # key to exit. 5.
Cisco Cisco ATA 186 Basic Configuration
Configuring the ATA 186 through a Web Server
Once you have IP connectivity from the ATA 186 to any PC, you can perform the remaining configurations
through the web server.
Note: If you are unable to access the web server, make sure you can ping the ATA 186 from the PC. If you
are unable to ping the ATA 186, confirm IP connectivity (configured IP address, subnet mask, and network
route). To confirm that you are using the correct IP address, press 80# on the IVR. For IVR commands, to
check the other parameters, refer to the Voice Menu Options document. Make sure the configured IP address
is the one you are using for web access.
Enable the web server on the ATA 186 through the IVR by selecting menu number 80#. 1.
From the PC, open a web browser and enter the following URL: http:/</ipaddress_of_ata>/dev. 2.
Note: For versions older than v1.34, the web server functionality has to be enabled (with 80# through
the IVR) every time a call is placed through the ATA 186.
The following window appears.
Select the values for the items that you want to configure. 3.
Click Apply to save your changes. 4.
The ATA 186 takes 10 seconds to reconfigure itself. You will need to reload the page before you can
make any further changes.
Close the web browser. 5.
Configuring the ATA 186 through a TFTP Server
This method of provisioning makes it easier to scale large deployments of ATA 186 adaptors: When the ATA
186 is powered up it contacts the Trivial File Transfer Protocol (TFTP) server for a specific profile to
Cisco Cisco ATA 186 Basic Configuration
download. The ATA 186 has internal local nonvolatile cache of the profile so that if the TFTP server is not
reachable after three attempts, it continues its normal operation using its own locallycached profile from the
previous configuration. A TFTP server needs to host a profile (configuration) for each ATA 186.
Creating the Profile
When you create a profile you will modify the example text file (example_uprofile.txt). You need to create
the binary version of the example text file using the cfgfmt.exe application. These files are included in the
latest ATA 186 software release zip file.
To obtain these files from the Cisco Software Center, perform the following steps.
Note: You must be a registered user to download software.
Open a web browser and enter the following URL: http://www.cisco.com/tac. 1.
Go to Select & Download Software > Software Center > Voice Software > ATA 186 Analog
Telephone Adaptor.
2.
To create the profile, perform the following steps.
Modify the example text file (example_uprofile.txt) with the required configuration changes. The
configuration changes depend on the network in which the ATA 186 will be used. Refer to the
documents listed in the Related Topics section for more information.
1.
The example_uprofile.txt file is included in the latest ATA 186 software release zip file.
Note: The ATA 186 cannot take the configuration directly from the text file. You need to convert the
text file into binary format. Use the cfgfmt.exe application to create the binary version of the file.
Name the binary profile file. The binary profile file must be named as ataxxxxxxxxxxxx, where each
xx is the twodigit lowercase hex representation of each integer in the MAC address of the ATA 186.
For example, if the MAC address of the ATA 186 is 1.2.3.4.5.6, the file name will be
ata010203040506.
2.
Note: The file can be optionally encrypted for security reasons using option e of the cfgfmt.exe
application. When using encryption, the ATA 186 must be configured with the right key to be able to
decrypt the file. The field to be configured is EncryptKey. A value of 0 in this field indicates that no
encryption was made on the incoming profile from the TFTP server. To specify the key used to
encrypt the profile from the TFTP server, type an alphanumeric string (8 characters maximum) in this
field.
Store the configuration file on the TFTP server. 3.
The following example shows the use of the cfgfmt.exe application to create the binary version of the text file.
D:\Documents\My Documents\voice\ata>cfgfmt.exe
usage: cfgfmt [eRc4passwd] [tPtagFile] input output
eRc4Passwd use Rc4Passwd to encrypt or decrypt input
tPtagFile specify an alternate PtagFile path
D:\Documents\My Documents\voice\ata>cfgfmt.exe example.txt ata010203040506
Cisco Cisco ATA 186 Basic Configuration
Configuring the ATA 186 to Download its Profile from the TFTP Server
The DHCP server can be configured to provide the TFTP server's URL and file name to the ATA 186. In the
absence of a DHCP server providing such information, the TFTP server's URL must be manually provisioned
either through a web server or IVR. The following table lists the fields that need to be provisioned.
Parameter Description
IVR Access
Code
Default
CfgInterval Specifies the number of
seconds (interval) between
each configuration update.
For example, when using
TFTP for provisioning, the
Cisco ATA 186 contacts the
TFTP server each time the
interval expires to get its
configuration file the next
time the box is idle.
You can set the CfgInterval
to a random value to
achieve random contact
intervals from an individual
Cisco ATA 186 to the
TFTP server.
80002 3600
(1 hour)
EncryptKey Determines if encryption is
to be made on the incoming
profile from the TFTP
server.
An encryption key can be
configured which must be
the same as the one used for
the encryption of the
configuration file by the
cfgfmt.exe application. This
enables the ATA 186 to
decrypt the file. The
encryption algorithm used
is rc4.
320 0
Tftp URL The IP address or URL of
the TFTP server to use.
This is needed if the DHCP
does not provide the TFTP
address. You can optionally
include the path prefix to
the TFTP file to download.
For example, if the TFTP
server IP address is
905 0
Cisco Cisco ATA 186 Basic Configuration
192.168.2.170 or
www.cisco.com, and the
path to download the TFTP
file is in /ata186, then you
can specify the URL as
192.168.2.170/ata186 or
www.cisco.com/ata186.
Note: From the IVR, you
can only enter the IP
address; from the web
server, you can enter the
actual URL.
Note: You can also update the ATA 186 profile from the TFTP server before the CfgInterval expires. To do
this, open your web browser and type http://<ipaddress>/refresh (where ipaddress is the IP address of the
Cisco ATA 186 you want to update). The ATA 186 responds with an OK page if idle; otherwise, it responds
with a later page.
Password Protection
To ensure that the ATA 186 configuration is protected, you can set the password.
Setting the Password in Web Configuration Mode
Set the value of the UIPassword field to 1, then click the Submit button at the bottom of the page. 1.
The password challenge page appears and prompts you for the password. At this point, you are also
able to change the alphanumeric password.
2.
You will now be prompted for a password when you try to access the ATA 186.
Setting the Password in IVR Mode
At the passwd prompt, type the password followed by the # key. 1.
You will now be prompted for a password when you try to access the ATA 186.
Clearing the Password
To clear the password, change the Password field to 0.
Forgot Your Password?
The only way to recover a forgotten password is to reset the entire configuration of the ATA 186.
Setting up the ATA 186 for Collecting Debugs
To collect ATA 186 debug output, you must configure the ATA 186 to send debug information to the PC's
9001 port.
In the NPrintf field, enter the IP address and port number of the PC to which debug messages are to be sent,
Cisco Cisco ATA 186 Basic Configuration
using the following syntax: IP_Address.Port Number. For example, 192.168.2.159.9001.
Note: If this field is set to 0 or 0.0.0.0.0, the Cisco ATA 186 does not send any debug messages.
On the PC, execute prserv.exe from the DOS prompt, and debugs will begin to show up. This executable file
is included in the latest ATA 186 software release zip file. To obtain these files from the Cisco Software
Center, perform the following steps.
Note: You must be a registered user to download software.
Open a web browser and enter the following URL: http://www.cisco.com/tac. 1.
Go to Select & Download Software > Software Center > Voice Software > ATA 186 Analog
Telephone Adaptor.
2.
Upgrading the Software
You can upgrade the software image of your Cisco ATA 186 remotely. Two methods are available for
upgrading the software:
Executable file
TFTP server
Note: This document covers only the Executable file procedure.
Upgrading the Software using the Executable File
To upgrade the software using the executable file, the following are required:
Network connection between the PC and the ATA 186
A PC running Windows 9X, Windows ME, Windows NT, or Windows 2000
Note: For Windows XP users, there have been some cases noted where executable file method upgrades fail
when using the ata186us.exe upgrade utility on a PC running Windows XP. Refer to Upgrading ATAs:
Problem with The Executable File Upgrade Method with Windows XP for more information on this problem.
Upgrading from ATA v2.xx
To upgrade from ATA version 2.xx, perform the following steps.
Save the executable upgrade program (ata186us.exe) and the software image (for example,
ata186v214020315a.zup) in a directory on your PC.
1.
These files are included in the latest ATA 186 software release zip file. The software image has a .zup
extension.
At the DOS prompt of the directory where the files are saved, type D:\ata_dir\ata186us
<software_image_filename> d1 any2.
2.
Cisco Cisco ATA 186 Basic Configuration
If you receive the
upgrade not available
error message from the IVR, use type [any] switch with
the ata186us.
You will be prompted with instructions on how to proceed.
Access the IVR of the ATA 186 and enter the following commands: 3.
100#<ip_address_of_PC>*8000#
(to upgrade the ATA 186 software version)
101#<ip_address_of_PC>*8000#
(to upgrade the ATA 186 language file)
Upgrading from v1.xx to 2.xx
To upgrade from ATA version 1.xx to 2.xx, perform the following steps.
Note: Users of ATA 186 v1.34 software (and earlier versions) cannot directly upgrade to v2.10 or higher
software versions. Instead, you must first upgrade to v2.0, then to v2.10 or higher. For user convenience, a
transition software image (transition.zup) is included in the latest ATA 186 software release zip file. Users of
v1.34 and earlier versions must upgrade to the transition image first.
Save the executable upgrade program (ata186us.exe) and the transition image in a directory on your
PC.
1.
At the DOS prompt of the directory where the files are saved, type D:\ata_dir\ata186us
transition.zup d1 any2.
2.
Upgrade to the current 2.xx image (see Upgrading from ATA v2.xx). 3.
If the IVR does not function properly, perform a language upgrade (with the *.kbx image, which is
included in the ATA software zip file). Use the ata186us.exe to perform the language upgrade.
Downgrading from 2.xx to 1.xx
To downgrade from 2.xx to 1.xx, perform the following steps.
At the DOS prompt, execute the upgrade program (ata186us.exe) with the transitiondown image file. 1.
This image file is located in the 2v1x.zip (263 KB) file.
Upgrade to the desired or required image. 2.
Command Reference for the ata186us.exe Upgrade Program
The following is a reference of the available options when using the ata186us.exe upgrade software.
usage: ata186us {h[host_ip]} {p[port]} {quiet} <image file {language file} ...>
h[host_ip] If the host has more than one IP address, use this
option to set a specific host IP address. The default
is to use the first IP address obtained by
Cisco Cisco ATA 186 Basic Configuration
gethostbyname.
p[port]
Set the server port to a specific port. The default is
8000; use a different port only if you are setting up
an IPdirected upgrade server other than the
default.
quiet
Set to quiet mode. This sends all output to a log
file named port.log. This option is useful when the
upgrade server is run as a daemon.
any
Allow upgrade even if the software version is
older than, or the same as, that of the client ATA
186.
any2
Allow upgrade regardless of software type and
version.
d1,d2,d3 Set the level of detailed description for debugging.
The following example is an output from an upgrade.
D:\My Documents\voice\ata>ata186us.exe d1 any2 ata186v2130110a.zup
Using Host: SSHAFIQUW2K with IP : 172.16.104.118 as upgrade server
This machine IP: 172.16.104.118
Upgrade Server Port: 8000
Data stream 0 port: 8500
image found: code ata186.itsp2.v2.13
Using dialpad of your telephone (attached to your ATA box),
press ATA button to go to main menu, and enter:
100#172*16*104*118*8000#(to upgrade code)
NOTE:
Pressing 123# will announce your code's version number.
You can later verify that you have upgraded your ATA box.

This program runs continuously; Press <ctrl>c to abort.

Upgrade server ready...
Tue Feb 19 13:52:34 2002 172.16.104.118 > > <udp: 172.16.104.118 8500 123>
Begin uploading code to 172.16.104.118 (Tue Feb 19 13:52:34 2002) ...
Done uploading code to 172.16.104.118 (Tue Feb 19 13:52:36 2002)
Troubleshooting Upgrade Issues
If you are not able to upgrade, verify that you are able to ping the ATA 186 from the PC in which the
upgrade server is running.

Use the any2 option if you see the
<your_ip_address> > <udp: <your_ip_address> 8500
123>
message on the PC consoleand hear the
upgrade failed
message on the IVR. This allows the
ATA 186 to move from any image to any other image without verifying the version.

You cannot upgrade from v1.x to any v2.x image without going to the 2.0 transition image. Similarly,
you cannot downgrade from 2.x to 1.x without the transition image.

Do not power cycle the ATA 186 during an upgrade procedure. The unit may need to be replaced due
to an image corruption problem.
Cisco Cisco ATA 186 Basic Configuration
Tools Information
For additional resources, refer to Cisco TAC Tools for Voice, Telephony and Messaging Technologies.
Related Information
Related Topics
Configuring an ATA 186 with a Gatekeeper
Configuring and Troubleshooting an ATA 186 with Cisco IOS Gateways
Cisco ATA 186 and Cisco ATA 188 Installation and Configuration Guide
Voice Menu Options
Additional Documentation
Voice, Telephony and Messaging Technical Tips
Voice, Telephony and Messaging Technologies
Voice, Telephony and Messaging Products
Cisco Solutions Voice, Telephony and Messaging
Voice, Telephony and Messaging Top Issues
Field Notices
Voice, Telephony and Messaging TAC eLearning Solutions
All contents are Copyright 19922002 Cisco Systems, Inc. All rights reserved. Important Notices and Privacy Statement.
Updated: Sep 26, 2002 Document ID: 19288
Cisco Cisco ATA 186 Basic Configuration